Lettings Manager
8 days ago
Hanley, Stoke-on-Trent
Position: Lettings Manager
Location: Hanley Branch, Stoke-on-Trent
Reports To: Branch Manager
Salary: Competitive, based on experience
About Alexander James Property Ltd
Alexander James Property Ltd is a trusted and reputable estate agency specializing in residential and commercial property lettings, management, and sales. Our Hanley Branch is dedicated to providing exceptional service to landlords, tenants, and property investors. **Role Overview** As a Lettings Manager, you will be responsible for overseeing all aspects of the lettings department, ensuring smooth property rentals and compliance with legal requirements. The ideal candidate should have a strong background in property valuation and a proven track record in managing the lettings process effectively. You will play a key role in driving business growth, maintaining client relationships, and ensuring that our properties are marketed efficiently to maximize occupancy rates. **Key Responsibilities** Property Valuation & Lettings Strategy
Conduct accurate property valuations to determine competitive rental prices.
Provide expert advice to landlords on market trends and property value maximization.
Develop and implement strategies to attract high-quality tenants.
Property Management & Compliance
Oversee all aspects of property lettings, from marketing to tenancy agreements.
Ensure compliance with lettings legislation, including Right to Rent checks and deposit protection.
Conduct regular property inspections and manage maintenance requests.
Client Relationship Management
Build and maintain strong relationships with landlords and tenants.
Act as the main point of contact for landlord queries and concerns.
Resolve any disputes efficiently and professionally.
Team Leadership & Development
Manage and mentor a team of lettings negotiators and administrators.
Set performance targets and ensure the team meets company objectives.
Marketing & Business Development
Promote properties through various marketing channels, including online listings and social media.
Identify new business opportunities to expand the lettings portfolio.
Attend networking events and maintain an active presence in the local property market.
Required Skills & Experience
Proven experience in property lettings and management.
Strong background in property valuation and rental market analysis.
Excellent knowledge of UK lettings regulations and compliance requirements.
Strong sales and negotiation skills with a results-driven mindset.
Exceptional communication and customer service skills.
Ability to manage and develop a team effectively.
Proficiency in property management software and CRM systems.
Full UK driving license and access to a vehicle. **What We Offer** Competitive salary with performance-based incentives.
Ongoing professional development and training opportunities.
Supportive and dynamic work environment.
Opportunities for career progression within the company.
How to Apply
If you are an experienced and motivated property professional looking to advance your career, we would love to hear from you. Please send your CV and a cover letter outlining your experience and suitability for the role apply.
Alexander James Property Ltd is an equal-opportunity employer. We encourage applications from all qualified candidates.
Job Types: Full-time, Part-time, Permanent
Expected hours: No more than 35 per week
Additional pay:
Commission pay
Performance bonus
Benefits:
Company car
Company events
Schedule:
Monday to Friday
Weekend availability
