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Business Unit: Technology Operations & Cyber Security - Cyber Detect and Respond Salary range: £71,200 to £89,000 Per Annum Location: UK – Hybrid monthly travel to the Glasgow or Newcastle Virgin Money Hub Contract type: Permanent Our Team Working in Cyber Security is a big deal as we continue to play a key role on keeping Virgin Money safe. We’re on an exciting journey with a big vision as we grow our team to enhance our security and cyber operations. We’ll be working to identify threats to Virgin Money and the financial services sector and respond appropriately. You’ll play an important role in helping us understand the threat landscape so we can protect ourselves from risks and prevent attacks. What you’ll be doing • Drive the maintenance and continuous enhancement of our monitoring systems., • Utilise your deep knowledge of monitoring tools and best practices., • Lead the diagnosis and resolution of incidents, finding creative solutions or escalating when needed., • Work closely with senior stakeholders to manage risks and influence key decisions., • Take charge of technical decision-making and develop our teams capabilities., • Translate strategy into actionable plans and communicate effectively with your team., • Provide guidance and mentorship, ensuring a unified approach to cybersecurity., • Prior experience in Technology Operations, SRE, or Observability practices, • A successful track record in technical leadership roles., • Deep knowledge of infrastructure platforms, with a focus on Availability and Observability best practices., • Ability to tackle large-scale technical challenges independently., • Experience guiding teams through transformational change., • Proficiency in platform architecture and design., • Strong analytical skills and experience with cybersecurity metrics and risk management., • Outstanding problem-solving abilities., • Skill in managing multiple tasks and engaging with stakeholders across a complex organisation., • Familiarity with Incident Management, ITIL, and SRE best practices., • ITIL Service Management process awareness (Change, Incident, & Problem Management processes)., • Experience of Operational Security Controls and Product Stack., • Experience in working in an Agile Environment. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow, belong and impact. You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future. About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market. This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: • You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients, • You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf., • You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines, • You will coach and review the work completed by the junior staff within your team., • Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: (Based Skills, Knowledge & Experience X4-5 max) • Strong technical knowledge of UK R&D Tax and preparation of R&D claims., • ATT (or equivalent) qualification, • Demonstrate broad and strong technical tax knowledge and experience., • Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients., • Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: ___ – Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces. ___ – Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots. Ready to Grow, Belong, and Impact? Apply now and join us at Forvis Mazars!

The Role We’re seeking an accomplished Group Financial Controller to lead our financial reporting and control functions - a pivotal role shaping how we manage, transform and future-proof our finances. This is an exciting opportunity for a technically strong, commercially minded and people-focused finance leader who’s ready to drive transformation and make a tangible social impact. Reporting to the Head of Finance, you’ll oversee financial accounting, statutory reporting, and compliance. You’ll lead a high-performing team, strengthen financial controls, and drive forward automation and digital transformation to enhance efficiency and insight. You’ll also be a strategic business partner across the organisation - supporting projects, shaping financial strategy and ensuring Turning Point remains financially resilient and future-ready. It’s a hybrid role with 1-2 days based in our Manchester office. Key Role Accountabilities Financial Leadership & Transformation – Through championing Turning Point’s values, you will lead continuous improvement in the finance control function and support delivery of the rolling three-year financial strategy. You will play a key role in driving efficiency through digital tools, automation, and streamlined processes. Technical & Regulatory Excellence – You will take the lead in month-end close, statutory accounts preparation and maintain our compliance with accounting, tax and audit standards. You will be our senior subject matter expert on VAT, pensions and regulatory reporting. Reporting & Insight – Use your expertise to deliver timely, accurate financial statements and management information, delivering meaningful insight to develop how we use data and reporting to enhance transparency, decision-making and operational performance. Stakeholder Management – Make an impact through building trusted relationships with auditors, pension advisers, insurers, banks and regulators. You will act as a key business partner with internal stakeholders to ensure sound financial decisions. Risk & Governance – Be instrumental in upholding robust internal controls, leading audits, manage compliance and supporting organisational fraud prevention. Leadership & Development – Empower your team through inspiring, coaching and developing them to deliver excellence and foster a culture of learning, accountability and innovation. About You You’ll be a qualified accountant (ACA, ACCA, CIMA or equivalent) with significant experience leading financial accounting or transactional teams. You will bring technical depth, commercial acumen and a track record of driving successful transformation. You’ll also have: • At least 5 years in a senior finance role, • Expertise in technical accounting, financial controls and reporting, • Experience leading change and implementing automation or new systems, • Knowledge of defined benefit pension schemes, • Strong leadership and stakeholder management skills As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 34 days’ paid holiday a year, increasing with each year of service up to 36 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Ready to make an impact? If you’re a forward-thinking finance leader who thrives on challenge and purpose, we’d love to hear from you. Apply now and help shape a financially sustainable future for Turning Point. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

A forward-thinking local authority in Greater Manchester is seeking a Principal Project Manager to play a pivotal role in delivering a diverse and ambitious capital programme exceeding £50 million. This is a rare opportunity to join a dynamic and growing Capital Projects team at a strategic level,

A higher education institution in central Manchester.Your new roleUniversity Institute Administrator35 hours, 5 Days a Week.Temporary – Immediate Start – 3 months plus £15.The Institute Administrator will play a supporting role in enabling the smooth running and strategic development of the In

Accountant Job, full-time or part-time, Sale based Accountancy Practice. You’ll play a key role in client meetings, coordinate with other departments, and ensure work is completed to high standards with a risk-managed approach.

Job Description We have an opportunity for a Senior Staff Nurse to join our dedicated Ward team at Fulwood Hall Hospital, located in Preston The role In this role, you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes, where you will be valued for your skills and expertise. You will play a key role within a fast-paced environment where the team will rely on knowledge and experience. What you will bring with you * Registered nursing qualification or equivalent * Registered with the NMC * Experience of working as a Staff Nurse / Senior Staff Nurse in a ward department * Sound written and verbal communication skills * Proven ability to work effectively in a team environment and independently as required * Flexibility and adaptability to meet the changing needs of the business * Demonstrated customer service skills * Demonstrated computer skills * Evidence of continued development (essential) * Private healthcare experience would be an advantage Benefits * 25 Days Leave + Bank Holidays * Buy & Sell Flexi Leave Options * Private Pension where Ramsay will match up to 5% after a qualifying period * Flexible shift patterns available where possible * Enhanced Competitive Parental Leave Policies * Private Medical Cover with option to add partner & dependants * Life Assurance (Death in Service) x3 base salary * Free Training and Development via the Ramsay Academy * Free Parking on site (where possible) * Subsidised staff restaurant (where possible) * Concerts for Carers * Employee Assistance Programme * Cycle2Work scheme available, in partnership with Halfords * The Blue Light Card Scheme About us Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Our Maintenance Operatives play a vital role in our site's wellbeing, We take great pride with the environment in which we operate, and it is the Maintenance Operatives responsibility to ensure that all equipment is fully functioning on a daily basis, keeping the safety of our customers and colleagu

As a Quantity Surveyor or Senior Quantity Surveyor working from either the Salford or Preston office, you will play a key role in managing the financial and contractual aspects of development projects from inception to completion. Quantity Surveyor/ Senior QS progression opportunity at NW consultanc

This is a rare and exciting opportunity to join our wonderful Bright Futures Team to play a key role in the development of our brand-new school in Salford and an opportunity for you to:.Be at the forefront of shaping a new specialist school in the North West.Join a wider leadership team with the opp

Accounts Senior job for a leading and well-renowned Accountancy Firm based in Bolton. As an Accounts Senior, you will play a crucial role in managing and delivering high-quality accounting services. Your responsibilities will include preparing statutory and management accounts, VAT returns, bookkeep

Are you a confident, customer-focused professional looking for your next challenge in motor claims? Were expanding our team and are looking for. As an Intervention Capture Handler, youll play a pivotal role in guiding non-fault claimants through their claim journey.

IBP Recruitmentis partnering with a leading telecoms infrastructure provider to find an experienced.This is a key role supporting the delivery of mobile telecoms projects across the UK.Youll play a crucial part in enabling and enhancing telecom networks including private 5G, small cells, and connec

Trafford Salary £59k + benefits.Full-time, 12hr shifts days and nights.With a strong electrical bias, you'll lead a small team of engineers, drive performance, and play a key role in improving efficiency, reducing.

We are looking for Algorithm Engineers to drive forward the Defence sector within Electrical and Embedded Systems. The Algorithm Engineer will play a vital role in the development lifecycle by ensuring that Systems and software solutions are developed in line with defined processes and industry stan

Job Title: Occupational Health Physician Contract: Permanent, full-time or part-time hours available Location: Home based Salary: Up to £130,000 per annum depending on experience As an Occupational Health Physician at Medigold Health, you will play a key role in delivering expert medical advice and support to our clients, helping them manage employee health, safety, and well-being in the workplace. From pre-employment assessments and sickness absence management to ill-health retirement and workplace health surveillance, you will provide clear, practical guidance that enables businesses to meet their occupational health responsibilities effectively. You will also advise insurers on disability and accident claims, support pension trustees in assessing ill-health retirement cases, and, where required, act as a professional witness in employment tribunals. You will ensure the highest standards of occupational health practice while using Medigold’s internal systems to maintain accurate medical records and deliver an efficient, compliant service. This is an exciting opportunity to make a real impact, helping businesses create healthier, safer workplaces while supporting employees in managing their health at work. Main Objectives • The delivery of the Occupational Health Services to Medigold clients and to ensure that the provision of the occupational health advice is, at all times, of the highest standard., • To act as an ambassador and promote the Occupational Health services available., • To ensure standards of best practice and standardisation of systems. Specific Responsibilities • Act as Corporate Medical Advisor/Occupational Health Physician to private & public sector organisations nationwide, dealing with occupational health issues for employers from pre-employment through sickness and absence management to ill health retirement., • Provide medical advice on disability to client insurance companies for claims of long term disability and accident claims., • To provide clinical advice as Medical Advisors to Pension Trustees on fitness for entry into pension schemes and on claims for early ill health retirement. Also to provide reviews on existing claims., • Utilise Medigold’s internal medical records database and diary system to ensure that the clinical procedures are fulfilled., • Attend client premises where necessary to provide clinic services or case management advice., • To provide a variety health surveillance services at Physician level and provide reviews, • To act as a professional witness for clients in judicial environments (e.g. Employment tribunal)., • Liaise with Administrators/Team Leader’s regarding both client and patient queries. Requirements for this role • DipOccMed/AFOM / MFOM qualification is the minimum., • Current GMC registration., • Current MDU restriction, • Demonstrable experience within a similar role within the private sector for at least 2 years., • Good understanding of employment law, • Qualified to undertake HAVs testing is essential and IRR/Asbestos qualified would be desired., • Qualified to undertake rail work is desired., • “Hands on” knowledge of various aspects of health surveillance and screening, • Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desired. Our Company Benefits • 31 days holiday inclusive of bank holidays, increasing with length of service, • Pension Scheme, • Paid Professional Memberships and Indemnity Insurance, • Access to Company benefits and discount portal, • Access to a Health Cash Plan, • Free eyecare vouchers, • Cycle to work scheme, • Access to confidential Employee Assistance programme, • Interactive mental health and wellbeing app

Job Title: Occupational Health Advisor Contract: Permanent, Part-time and full-time hours available Location: Home based, fully remote Salary: Up to £43,000 per annum, depending on experience As an Occupational Health Advisor at Medigold Health, you’ll play a key role in supporting our clients to create healthier, safer working environments for their people. You’ll deliver a full range of clinical services, including case management, fitness-for-work assessments, health surveillance, vaccinations and phlebotomy. You’ll be confident providing clear, practical guidance that supports both employers and employees, drawing on your professional judgement and up-to-date clinical knowledge. You’ll work both independently and as part of a wider multidisciplinary team, providing practical, evidence-based advice to help reduce absence, support return-to-work plans, and promote a healthy working environment. If you’re an experienced OHA who’s confident managing a varied clinical caseload and looking for your next challenge, we’d love to hear from you! Main Objectives • Practice within the scope of the NMC professional practice and Code of Conduct and to work according to qualification, experience and competency., • To ensure clinical standards of best practice are followed and company policies and procedures are adhered to., • To fully utilise company IT systems in the performance of duties., • To undertake health surveillance/medicals/health promotion activities as required., • The delivery of the Occupational Health Service to Medigold clients and to ensure that the provision of the occupational health advice is at all times of the highest standard., • Undertake clinical supervision/peer audit in relation to case management., • To act as an ambassador and promote the Occupational Health services available. Specific Responsibilities • To provide professional occupational health case management advice for our clients expediting an early return to work for absent employees., • Provide and maintain appropriate advice on health issues, health promotion and health education to employers and employees., • Work autonomously and as part of the Medigold Health multi-disciplinary team to ensure that a satisfactory level of service is provided to all clients and their employees achieving current service level agreements., • Undertake Health Surveillance, including vaccinations and phlebotomy as required., • Practice within the scope of the NMC professional practice and Code of Conduct and to work according to qualification, experience, and competency., • Ensure that CPD and other training needs are undertaken to ensure compliance with NMC requirement for continuing registration. Maintain evidence in support of Revalidation., • Ensure that one is familiar with the requirements of all appropriate client contracts and Aide Memoirs., • Maintain, store and handle medical records in accordance with Medigold-Health Data Protection Policy and GDPR requirements in order to preserve and respect client and employee medical confidentiality., • Liaise with other service teams regarding both client and patient queries., • Complete all clinical administration in accordance with Medigold-Health policies and procedures and to ensure that activities are completed within agreed timescales and Service level agreements., • To participate in Clinical Audit activities as required. Requirements for this role • Nursing Qualification, • Occupational Health degree/diploma, • NMC registration., • Demonstrable equivalent experience within Occupational Health departments., • Experience of attending, presenting, and hosting client Wellness and health promotion days., • Trained to undertake all clinical services including health surveillance, fitness to work medicals, vaccinations and phlebotomy., • Experience with case management activities undertaking complex referrals. Our Company Benefits • 31 days holiday inclusive of bank holidays, increasing with length of service, • Pension Scheme, • Paid Professional Memberships and Indemnity Insurance, • Access to Company benefits and discount portal, • Access to a Health Cash Plan, • Free eyecare vouchers, • Cycle to work scheme, • Access to confidential Employee Assistance programme, • Interactive mental health and wellbeing app

We are seeking a skilled and compassionate Dental Hygienist/Therapist to join our dental practice in Stockport. As a key member of our team, you will play a crucial role in providing high-quality dental care and promoting oral health to our diverse patient base. • Start Date: November 2025 however we can be flexible in line with your notice period, • Days and Hours: 1 x day per week with surgery space available on a Friday, • GDC registered Hygiene/Therapist with extensive experience working as a hygienist in UK practice required., • 2 surgery practice, completely private with a small P Plan list, • Working alongside Phil Broughton - he is the only treating Clinician who works here., • Implant practice with a GBT machine, • Practice is currently Mondays, Wednesdays and Fridays, • Role is to replace one of our current Hygienists who is leaving the practice., • Perform comprehensive dental hygiene treatments, including Airflow, • Conduct thorough oral health assessments and develop personalised treatment plans, • Educate patients on proper oral hygiene techniques and preventive care, • Collaborate with the Dentist and other team members to ensure optimal patient care, • Maintain accurate and detailed patient records, • Stay current with the latest advancements in dental hygiene practices and technologies, • Ensure compliance with all health and safety regulations and infection control protocols Our practice in Stockport is a fully equipped modern practice with a pleasant and homely working environment. Our experienced support team onsite enable our team to focus on delivering the best results for our patients. We are part of the PortmanDentex family of dental practices operating predominantly private practices across the UK. Our objective is to be the best by putting our patients and clinical excellence first. We are proud to have been Dental Industry Outstanding Business Winners in 2017, 2018, 2019 and 2020. If you would like to find out more about this exciting opportunity or to find out about other opportunities at Portman, please press apply or contact Vikki on 07780147110 or Alternatively, please feel free to share this opportunity with friends or colleagues.

Job Title: Fraud/Complaints Contact Center Manager (CCM) (Senior Operations Manager) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Reports to: VP / Director of Delivery Location: Site-Based or Working at Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the call center staff (around 200 or more), premises, operations and their relationship with the Clients as appropriate, for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB through your operations manager. You must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB through your operations manager and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • Manages a campaign or campaigns of around 200 staff or more, • Manages and is responsible for day-to-day activities of one or more unit of operations, • Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved, • Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company’s operations, • Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts, • Manage the daily/weekly/monthly P&L, • Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT, • Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis, • Spends time on floor to audit current procedures to monitor and improve efficiency of operations, • Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day, • Leads, manages, develops and motivates a team of ACCM’s in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre, • Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed, • Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied, • Participate in monthly and quarterly ATAC meetings, • Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate, • Demonstrates expertise on Teleperformance’s tools, service offerings and processes, and a deep understanding of the client’s requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance’s capabilities, • Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s, • Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation, • Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support, • Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site, • Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues., • Works together with their teams and other stakeholders as necessary to identify issues and generate action plans to ensure delivery of performance/KPI focus areas, • Works in close partnership with the client to understand their business and their strategic objectives, inspiring a culture of client-centricity to meet and exceed performance expectations, • Completes business critical reports on time and ensure this includes meaningful and relevant information and commentary. This includes the AMF, Contribution Report, Drill Sheet, Stoplight Report, and any client specific reports not completed by Client Services, • Leads a business culture where data protection, security and prevention of fraud is a top priority for all job roles within account areas, driving full operational compliance with all GECSP, HR and other policies and procedures, • Responsible for the health, safety and welfare of yourself, your team and surrounding colleagues. Work with your cluster VP to deliver all health & safety needs, promote a strong health and safety culture, demonstrate leadership and commitment with respect to the safety management system. Identify opportunities for continual improvement, • Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction, • Fosters a working culture which is built on embracing diversity, respect and positivity, and has a zero-tolerance attitude towards bullying & harassment, and any other unethical behaviours or practices, • Other duties as assigned. Main Job Requirements Education and Specific Training • Bachelor’s degree or equivalent experience in a call centre or business related field (e.g., management, sales) Work Experience • Minimum 3 years’ experience of complaint management in a regulated environment preferably Financial Service, • Minimum 2 years’ experience of fraud management in a regulated financial services environment, • Experience of managing a large operation of 200+ people, • Lean Six Sigma certification at Green Belt level, preferred - Required Skills Technical Skills • Comprehensive computer skills, • Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others, • Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc., preferred Competencies and Specific Skills • Achievement oriented, • Superior analytical ability, • Superior communication skills, • Robust and commercially balanced decision-making, • Flexibility, • Sound reasoning & judgement, • Excellent leadership and management skills, • Planning and organizing, • Lead by example / integrity, • Problem Solving, • Employee & Client satisfaction orientated, • Self-motivated and can motivate others, • Highly advanced team building skills, • Strategic and commercial thinker, • High levels of resilience and focus, • Coaching focus, • Advanced facilitation & presentation skills, • Advanced project management skills, • Advanced change management skills, • Advanced KPI knowledge and understanding, • Commercially astute, • Driven to succeed, • Continuous improvement mindset

Youll play a key role in keeping things running smoothly from bespokesystems to customer modifications with opportunities to work on-site and develop yourskills.Monday to Friday 8:00am 4:30pm.

A forward-thinking local authority in Greater Manchester is seeking a Principal Project Manager to play a pivotal role in delivering a diverse and ambitious capital programme exceeding £50 million. Leading and developing a growing team of Project Managers, Assistant PMs and Apprentices, fostering a

Are you ready to make a real difference in people's lives? Our client is seeking a Head of Quality to join their compassionate, family-run organisation dedicated to providing exceptional care for individuals with age-related and complex needs. This is your chance to play a vital role in enhancing th

Digital Equity Senior Principal.Driving Digital Inclusion Through Collaboration and Innovation.Contract Type: fixed term, 12 months maternity cover.Are you ready to play a pivotal role in tackling digital inequality and shaping the future of Greater Manchester as a truly inclusive digital city-regio

We are looking for a caring individual to join our current support team as a bank worker.In this role, you'll support a young lady in Poynton who has complex health needs and lives in her home.You will play a vital part in building strong relationships with our client,.

As a Head Baker, you will play a pivotal role in our bakery's success. You will support the Head Of Bakery Operations with the daily baking operations, ensuring the production of consistently high-quality products, and mentoring the wider team.

As Learning, Culture and Engagement Lead, you will play a pivotal role in our organisation’s success by strategically aligning appropriate learning, development, culture and engagement initiatives with our strategic business priorities to deliver our transformation successfully and meet our ambiti

A Manchester-based streetwear brand with a growing global presence, recognised for its confident aesthetic and forward-thinking approach.The brand fuses contemporary culture with a strong identity and is continuing to expand, now seeking a talented.The Designer will play a pivotal role in developing

As an Associate Engineer – Electrical at BakerHicks, you will play a pivotal role in supervising the delivery of complex, multi-disciplinary engineering projects. Supervise the delivery of electrical engineering projects, ensuring time, cost, and quality targets are met. At BakerHicks, our Electri

Planning Account Manager Media Agency. With the support of senior planners youll play a key role in ensuring the smooth running of client accounts, delivering campaign planning, managing project timelines and co.

You’ll work closely with leaders and managers to implement innovative HR solutions, enhance talent development, and support a culture that aligns with organisational values. As HR Business Partner, you will play a key role in shaping people initiatives, delivering HR projects, and providing ex

Working on client accounts that span startups to multi-national corporations you’ll play a key role in developing paid search strategies and managing the ongoing optimisation of accounts to deliver exceptional results for our clients. Reporting to a Senior Paid Search Manager, you will be a ke

Job Title: Partner Services & Onboarding Coordinator. As a Partner Services & Onboarding Coordinator, you will play a pivotal role in supporting the firm’s partners, ensuring a smooth and positive onboarding experience for new joiners, and providing day-to-day support to help drive collaboration a

Are you a Senior Actuarial Consultant looking for a new challenge in Manchester?. This is an excellent opportunity to play a key role in developing actuarial policy and providing expert guidance on occupational pension schemes. Key Responsibilities of the Senior Actuarial Consultant.

We’re working on an excellent senior opportunity for a seasoned deals/commercial Counsel to join a leading technology and services organisation. This is a role designed for an individual with a rare blend of deep infrastructure expertise and strong commercial contracting skills, ideally complemented by financial services knowledge, but not essential. This is a UK based remote opportunity where you will join a top tier legal team who fully embrace the remote way of working but who also like to come together for meet ups in the UK whether that be team away days, charity walks or working together days, every so often. The Role This position will suit someone who thrives on variety, visibility, and responsibility. At its core, the role involves negotiating and structuring high-value outsourcing, managed services, and cloud infrastructure agreements (often exceeding £150m) with leading global consultancies and technology providers. It combines expertise in servers, data centres, hyper-cloud, and storage, with the ability to understand and advise on the financing aspects of large-scale hardware/software deals. You’ll also play a key role in new service development, providing commercial and contractual support from concept through execution. Leadership is central to this role: you’ll manage and develop contract managers, ensure collaboration across regions, and act as a trusted partner to senior stakeholders—maintaining visibility and inclusivity across the team. The focus will be primarily EMEA (with some APAC exposure), and the role requires both strong technical contract knowledge and the ability to navigate complex financial structures underpinning major technology transactions. Key Responsibilities • Lead on large-scale outsourcing, managed services, and infrastructure deals (£150m+), • Advise on hardware/software sales and financing structures, • Partner with business leaders on new service development and delivery models, • Provide pragmatic, commercially focused legal guidance to senior stakeholders, • Manage and develop contract managers, fostering visibility and collaboration, • Support cross-border transactions, primarily across EMEA with some APAC involvement What We’re Looking For • Qualified commercial contracts lawyer with strong infrastructure and cloud background, based in the UK, • Proven experience in large-scale outsourcing and managed services transactions, • Strong understanding of financing mechanisms for technology deals (bonus), • Skilled negotiator with experience in high-value, complex contracts, • Collaborative leader with experience managing and developing teams, • Excellent communication skills, with the ability to balance legal risk and commercial goals This is a unique opportunity for someone who combines legal, technical, and financial expertise, and who enjoys operating at the intersection of law, business, and innovation. It’s an ideal fit for a lawyer ready to take ownership of complex, transformative deals while shaping the way a high-growth organisation manages its commercial contracting function.

Be it civil, mechanical or electrical, our engineers are based on site and play a practical, hands-on role in the successful delivery of projects. The role of a Mechanical and Electrical (M&E) Lead includes:.

As a Senior Civil Engineer you'll work on projects that make a real difference to our environment and our communities - enhancing the efficiency and effectiveness of water and wastewater treatment systems. You will play a pivotal role in shaping the civil functi.

Senior Commercial Solicitor – Senior Associate to Partner Strategic Growth Opportunity Birmingham & Midlands We are delighted to be representing a forward-thinking law firm searching for a client focused and commercially astute lawyer to join its thriving Commercial team. This is a strategic appointment aimed at driving growth and enhancing the firm’s already well-established reputation for delivering bespoke legal solutions to a diverse portfolio of business clients. About the Firm Renowned for its collaborative culture and commitment to excellence, the firm fosters long-term relationships that positively impact clients, colleagues, and the wider community. With a people-first ethos, the firm believes that empowering its professionals leads to exceptional client service and sustainable success. The Role This is a pivotal opportunity for an experienced lawyer seeking ownership of a varied non-contentious commercial caseload, advising owner-managed businesses and corporate clients across multiple sectors. The successful candidate will play a key role in expanding the commercial offering, contributing to strategic initiatives, and mentoring junior team members. You’ll be working closely with clients as a trusted adviser, delivering pragmatic, value-driven legal counsel that supports their commercial objectives. The role demands a proactive approach to relationship-building and business development, with a strong emphasis on collaboration and innovation. Key Responsibilities • Deliver high-quality legal advice on a broad range of commercial matters., • Lead and develop client relationships, acting as a strategic partner to business owners and decision-makers., • Drive business development initiatives and contribute to the firm’s growth strategy., • Collaborate with colleagues across departments to provide integrated legal solutions., • Support and mentor junior team members, fostering a culture of excellence and continuous improvement. Candidate Profile • A qualified solicitor with significant experience in non-contentious commercial law., • Demonstrated ability to provide clear, commercially focused advice on complex legal issues., • Strong interpersonal and communication skills, with the ability to build rapport and trust., • Proven track record in business development and client relationship management., • A strategic thinker with a genuine interest in helping businesses thrive. Technical Expertise The ideal candidate will have experience across a broad spectrum of commercial legal areas, including: • Drafting and negotiating bespoke commercial contracts, • Agency and distribution agreements, • Terms and conditions of trade, • Intellectual property matters, • E-commerce and IT law, • Data protection compliance, • Franchising arrangements, • Consumer law advisory This is more than a legal role – it’s a leadership opportunity within a firm that values authenticity, excellence, and long-term impact. If you’re ready to take the next step in your career and contribute meaningfully to a growing practice, we’d love to hear from you.

Welsh-Speaking Market Research Telephone Interviewer. Welsh-Speaking Market Research Telephone Interviewers. As a telephone interviewer, you will play a key role in gathering valuable insights and opinions for various market research projects, all while helping us understand trends that shape indust

This exciting position as a Sales Development Representative (SDR) is ideal for someone passionate about business development and eager to make an impact within a fast-growing SaaS company. Sales Development Representative (SDR). You'll play a key role in building the sales pipeline by utilising var

As a Product Manager within the Enterprise IT Products and Application team, you will play a pivotal role in driving the development, deployment, and operation of software products and applications.You will be responsible for overseeing the entire product lifecycle, from conception to delivery, ensu

As a Payroll Administrator, you will play a vital role in ensuring that our clients' payroll processes run smoothly and accurately. Reporting: Generate payroll reports and assist in audits by providing necessary documentation and information. Employee Support: Address payroll-related inquiries from

Job Title: Remediation Analyst Duration: 6 months Location: Manchester/Hybrid Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you detail-oriented and ready to dive into the exciting world of banking compliance? Our client is looking for two enthusiastic Remediation Analysts to join their dynamic Controls & Remediation team! If you thrive in a fast-paced environment and enjoy coordinating activities that drive results, we want to hear from you! Role Summary: As a Remediation Analyst, you will play a pivotal role in ensuring timely and compliant resolution of identified issues. You will coordinate remediation activities, track progress, and engage with both internal and external clients to create seamless workflows. Key Responsibilities: Manage end-to-end remediation workflows: • Create and maintain comprehensive remediation trackers (spreadsheets, databases), • Log and monitor action items, deadlines, and statuses Conduct regular outreach to stakeholders and clients: • Schedule calls, capture requirements, and follow up on deliverables, • draught clear, professional emails and meeting notes, • Prepare status reports and presentations for senior management and regulators, • Identify gaps, escalate risks, and propose corrective actions in a timely manner, • Ensure all documentation is accurate, audit-ready, and stored in accordance with policy, • Collaborate with cross-functional teams (Risk, Compliance, IT, Operations) to drive closure What You Bring: • Strong analytical and problem-solving skills, • Excellent communication abilities, both written and verbal, • Experience in managing stakeholder relationships, • Ability to work independently while thriving in a team environment, • Familiarity with regulatory and audit commitments in the banking industry is a plus Ready to embark on this exciting journey? If you're motivated, enthusiastic, and ready to make a difference, we invite you to apply! Join our client in the heart of Manchester and play a key role in driving compliance and remediation initiatives. How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy.

Our client, one of the leading developers in Manchester, is looking for a Block Manager. With a strong focus on tenant experience, customer service, and vibrant communities, this is a fantastic opportunity to join a forward-thinking property team and play a key role in delivering exceptional living

Event Producer - Event Agency Are you passionate about creating and producing unforgettable events from corporate conferences and awards ceremonies to brand experiences? My client, an exciting and creative event management agency is looking for an Event Producer to join their growing team! Combining creative flair with first rate attention to detail, you will be a key player in delivering creative, high-quality events from brief to execution, ensuring seamless delivery and client satisfaction. As a priority you will: • Play a crucial role in supporting larger projects while independently leading smaller-scale events, • Always maintain a client-first approach whilst delivering the ultimate experience, • Provide creative solutions and present/ pitch to win new business / events, • Take full responsibility for managing the delivery of client's event including on-site team management, • Have the ability to advise on technical requirements and be up to date on the latest trends in the industry, • Experience of working within an events agency for a minimum of 2 years., • Expertise in producing creative conferences, awards and celebrations amongst other events, • Strong people and client management skills, • Strong negotiation skills and be commercially and financially astute, • To be a creative thinker, with strong networking and client-facing abilities To discuss this opportunity in more detail, please hot apply or send me a message. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Property Damage Paralegal | Manchester | Hybrid | Up to £32K Join a dynamic legal team at the forefront of complex insurance litigation. The team advises leading insurers on a wide range of property, risk and coverage disputes, including major loss, fire, flood, and other high-value claims. You will work alongside experienced lawyers in a collaborative environment that values innovation, technical excellence and client service. As a Property Damage Paralegal, you will play a key role in supporting the litigation process from start to finish. Responsibilities include managing files, drafting and serving court documents, preparing bundles, coordinating hearings and site visits, and maintaining case records. This is an ideal role for someone looking to deepen their litigation experience within a specialist and supportive team, working on genuinely interesting and challenging cases. The Candidate • Paralegal with experience in litigation, ideally in insurance or property claims, • Strong interest in complex legal work and procedural accuracy, • Commercially aware with enthusiasm for client service and business development, • Able to work both independently and as part of a high-performing team, • Excellent organisation and time-management skills The Benefits and How to Apply • Up to £32K salary depending on experience, • Annual bonus scheme, • 28 days’ annual leave plus bank holidays and option to buy or sell leave, • Hybrid and flexible working arrangements, • Generous company pension, • Full benefits package Apply in the strictest confidence online or via telephone – no CV is required for an initial conversation. Contact: Dawn Everton, Retained Consultant Direct Dial: 0161 8263 140 Mobile: 07572 062 975 Email:

Deputy Manager | Fashion | Manchester | Up to £31,000.Zachary Daniels Recruitment are excited to be partnered exclusively with a fast-growing fashion brand based in.In this role, you'll play a key part in supporting the Store Manager, driving performance, and inspiring the team to deliver standout

We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: Head of HR / Employee Relations, Europe & Middle East Salary: TBC Location: Hybrid Manchester- (2 days in office per week) Hours: 37.5 hours per week, Monday - Friday. About Us: At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning, our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. Job Purpose: As Outcomes First Group (OFG) enters an exciting period of growth and international expansion, this role will play a critical part in shaping the Group’s organisational resilience by leading and delivering the employee relations strategy and operations across Europe and the Middle East. Combining strategic influence with deep technical expertise, the postholder will ensure legal compliance, effective case management, and proactive risk mitigation, while directly managing complex ER issues in a regulated, multi-site environment. They will bring both knowledge and delivery capability to support leaders with practical solutions, alongside playing a key role in M&A due diligence and post-acquisition people risk management. Against the backdrop of OFG’s strong reputation as a leading provider of specialist and inclusive education, supporting over 6,500 children and young people across more than 90 schools, the role will embed consistent ER practices, strengthen organisational capability, and enable the Group to deliver on its vision of building incredible futures for children and young people worldwide. What you'll do: • Employee Relations Leadership – Develop and deliver the ER strategy for the region, ensuring consistent application of policies and alignment with local labour laws., • M&A Due Diligence – Lead the people-related workstream during due diligence, assessing employment liabilities, contractual obligations, and workforce risks., • Post-Acquisition Compliance – Oversee ER aspects of integration, including TUPE/transfer processes, works council engagement, and collective agreements., • Case Management – Advise and coach business leaders on complex disciplinary, grievance, and performance matters, ensuring fairness and compliance., • Policy Governance – Maintain and update regional HR policies and procedures, ensuring they meet local legal requirements and best practice standards., • Regulatory Compliance – Partner with legal and compliance teams to mitigate people-related risks in regulated settings., • Stakeholder Partnership – Build strong working relationships with business leaders, legal teams, and employee representatives to enable effective resolution of people matters. What we're looking for: • Extensive employee relations experience across multiple European and Middle Eastern jurisdictions., • Demonstrated expertise in M&A due diligence and post-acquisition ER integration., • Deep understanding of employment law, TUPE, and collective bargaining., • Strong coaching and advisory skills for senior leaders., • Experience in regulated, multi-site environments, ideally in education, healthcare, or similarsectors., • Ability to manage high-risk, complex ER cases in a sensitive and commercially pragmatic way. Why join Outcomes First Group? About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Linear are seeking a highly motivated and ambitious Sales Executive - Entry Level, you will play a pivotal role in driving our company's growth by identifying new customer opportunities, building strong client/customer relationships, and developing strategies to expand our market presence.