EUD Field Engineer - Southampton
14 days ago
Edinburgh
Location: Field based to sites across Hampshire or Oxfordshire Rate: £250 per day (Inside IR35) Contract: 6 months initially, likely extension Additional: Vehicle and fuel card provided for site visits The Organisation Our client is a UK policing organisation, delivering critical ICT services that directly support frontline and operational policing. Reliability, professionalism and security are essential in everything they do. The Role This is a field-based End User Devices (EUD) role providing hands-on installation, maintenance and support of ICT and voice devices across a wide geographic area. You will be a visible, customer-facing presence, ensuring officers and staff have the equipment they need to work effectively. The role requires regular travel to Hampshire or Oxfordshire-based sites, Monday to Friday, and would suit an engineer who is comfortable working independently in live operational environments. Key Responsibilities • Install, configure and support end user devices including laptops, mobiles and hardware peripherals, • Diagnose and repair hardware and connectivity issues on site, • Set up and support Windows 10 devices, including user connectivity and authentication, • Work with Azure AD, SCCM and voice communications platforms, • Respond to service tickets and incidents, meeting agreed SLAs, • Liaise confidently with end users and third-party suppliers, • At least 2 years' experience in a field-based IT support or engineering role, • 4+ years' experience installing, repairing and supporting IT equipment and network connectivity, • Strong hands-on knowledge of end user device hardware and peripherals, • Practical experience with Windows 10, Azure AD, SCCM and voice comms, • You must be based in or near Hampshire or Oxfordshire, • Willingness to undertake frequent travel to local sites is essential, • Full, clean UK driving licence required, • Current NPPV3, SC or DV clearance is highly desirable, • Eligibility for NPPV3 is essential, • Be a full-time UK resident with the right to work in the UK (no visa sponsorship), • Have lived and worked in the UK continuously for the past 5 years, without extended periods overseas JBRP1_UKTJ