Senior customer success manager jobs in Newcastle Upon Tyne - Page 2Create job alerts

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Minimum of 3 years

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI,

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

General Manager (Business Development Manager) – Furnishing Fabrics. Looking for a commercially sharp, people-first General Manager to help take this thriving 7-figure business into the 8-figure future it deserves. If you’re a senior leader in furnishing fabrics who loves converting creative pot

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. Align with Sales o

Customer Success Manager | Customer Success | UK | Remote. Experience in an HR role where you’ve used HRCase previously, OR Customer Success experience within HR SaaS or similar technology. HR technology and customer success best practices.

A global travel advertising company is seeking a Senior Client Success Manager for a 12-month maternity cover.

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts.

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. A couple of years enterprise customer‑facing experience in Customer Success, Technical Account Management, Training, or Consulting ro

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you�

The Role**The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best‑in‑class customer success for Flexera solutions. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execu

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive v

A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have over 2 years of experience in customer success management, fluent in English and German, and capable of building relationships with C-level executives. Responsibilities include educat

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Collaborate with Customer Success, Customer Support, Sales

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager (London/UK-Based). Customer

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Continuously improve customer success processes and playbooks,

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. We at the Customer Success team strongly appreciate various

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Drive product adoption, customer satisfaction, and overall influence on customer

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey from onboarding to renewal, ensuring fast

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design.

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

The Senior Customer Fit Out Manager. The successful candidate will interact on a daily basis with Facilities, Contractors, Designers, Engineers, Commissioning Agents, Vendors, and Data Center Operations staff and should have both written and oral communication skills commensurate with this level of

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Co-create business reviews for Sales** in collaboration Renewals, Success Plan Sales, and other key stakeholders**Preferred Qualifications and

We’re hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS. This is a fast-growing team and a

Technical Customer Success Manager. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technic

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. Support the full customer journey from onboarding to renewal and expansion.

A data management company in Greater London is seeking an experienced Customer Success Manager to enhance customer adoption and retention. Ideal candidates should have at least 5 years in a technical customer success role, possess deep knowledge of cloud solutions, and demonstrate excellent communic

A growing HR tech company is seeking a Senior Customer Marketing Manager to design and execute marketing programmes that enhance customer adoption and retention.

A leading engagement solutions provider is seeking an Enterprise Customer Experience Manager to oversee customer success and drive customer engagement. The ideal candidate will have over 5 years in customer success or account management, with strong leadership and communication skills, and the abili

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in

Customer Advocacy: Serve as the voice of the customer within Browzwear by providing feedback to Product, Engineering, and Customer Success teams. Customer Onboarding and Enablement: Ensure new customers have a seamless onboarding process. Customer Success, Account Management, or a related role in Sa

We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Enterprise Customer Success Manager. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

We are looking for a Principal Customer Success Manager to join our Customer Experience team. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Motivated to drive outcomes for your customers, you see Customer success as your own.

This position is ideal for a proactive, customer-focused professional with a passion for retention, growth, and long-term partnership. Ensure customers achieve maximum value from our solutions.

Assist the Senior Manager in refining Customer Success processes. A successful 'Customer Success Manager' should have:. With over 4,000 professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London.

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

Senior Manager, Customer MarketingJob Req ID: 56103Posting Date: 19 Feb 2026Function: Sales and CommercialUnit: ConsumerLocation: UK Wide, United KingdomSalary: CompetitiveJoin EE as a Senior Manager, Customer MarketingLocation: Birmingham, Bristol or LondonImagine being part of the largest

As a Customer Success Manager focusing on the finance sector, you will own the technical relationship with strategic enterprise accounts. You will drive product adoption among software engineering teams, translate customer insights into product feedback, and ensure long-term value through success pl

GitHub is seeking a Senior Customer Success Manager to proactively guide enterprise organisations through their digital and business transformation journeys. This role is focused on driving customer adoption, value realisation, and long-term success with the GitHub platform while engaging senior bus

As our Customer Success Manager, you get the unique opportunity to take ownership of our Customer Success Team. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and ex