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Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. The successful candidate will join a large team, working on a Help Desk offing IT Support.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offerin

Job title: L2 Service Desk AnalystSalary: £32,000 p/aLocation: Nottingham (Night shifts are fully remote)Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts)Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life I

Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Job title: L2 Service Desk Analyst Salary: £32,000 p/a Location: Nottingham (Night shifts are fully remote) Schedule: 4 days on, 4 da

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. Principal

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. Manage all s

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Leeds — Monday to Friday hybrid role; provide end user support. Provide end user support and triage IT issues as part of a Service Desk team.

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients. Monitoring service desk ticket flow and ensuring correct priorities are assigned for all tickets. Working with the workshop and admin teams, ensuring that the hardware status a

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. Previous experience of a busy service desk.

Here at Serco, we are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared, the Service Desk Analyst provides first line IT support and Incident Management function within My Technology Customer Services, providing support to Serco and our customers. At least two years' expe

Provide consistently, excellent levels of customer service.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To maintain a high degree of customer service

Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager. Service desk or contact centre environment. Line Service Desk Engineer – Fully on site in Hoddesdon, Herts • 3 Months initial contract • 200 per day (Inside IR35).

As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologie

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

Strong admin & coordination skills in a fast-paced service environment. Interior Design and Engineering Services. Customer Service, Project Management, and Administrative.

Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Service Now). Some prior experience in help desk environment or tech support services (preferable). The role involves diagnosis, resolution, or escalation to service desk colleagues, engineering, and/or applications de

Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Fou

Manage and maintain Service Desk jobs assigned by Service Desk Manager. Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all b

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Engage with executive and client stakeholders, representing the service desk and maintaining client confidence. Oversee day-to-day operations of the Service Desk

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Proven experience in a similar service desk or data processing role. Familiarity with service desk software and ticketing systems is an advantage.

Applying ITIL best practices in a busy Service Desk environment. As a Service Desk Analyst, youll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. Using ITSM tools (ServiceNow) to log and manage incidents.

Service Desk Analyst - 6-Month Contract, 100% on-site in East Sussex, starting ASAP. Experience: Proven background in a service desk or IT support environment, hands-on experience with ITSM tools, proficiency in supporting Microsoft Windows and Office 365, familiarity with Active Directory functions

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force

Previous Service Desk experience. The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accord

Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. We are looking for an enthusiastic and self-motivated individual with excellent communication and interpersonal skills to join the Trust's IT Service Desk team. To provide a high quality, responsive and comp

We are recruiting for a Service Desk Engineer to our client located in St. Offshore Service Desk Engineer (Level 1 & Level 2 Support) – UK Support. Offshore Service Desk Engineer.

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Windows 10+ Desktop, Microsoft Office.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. Knowledge of MS Service Centre Support tool set (SCCM, SCOM, SCSM).

We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Excellent knowledge of service desk processes and functions in support of end-user computing needs. We have new opportunities for Service Desk Analysts based with our Client in T

You’ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs. What You’ll Do: L2 Service Desk Analyst. What We’re Looking For: L2 Service Desk Analyst.

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Senior Service Desk Analyst - 12 Month FTC. Experience in a busy enterprise-level IT Service Desk environment.

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Assist with the preparation of asset reports or data spreadsheets for Service Desk Team Lead and external bod

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

IT Service Desk Engineer needed for a permanent role in. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas. The IT Service Desk provides support to 5000+ Hiscox users across the UK, Europe, Bermuda and North America. You will work in a proactive and cooperative manner to ensure responsiveness, effectiveness a

Service Desk Application Support Analyst – an excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and exp

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. IT Service Desk Engineer – Derby – Permanent – to £28,000 (DOE). IT Service Desk Engineer needed for a permanent role in Derby.

Experience in a similar IT support or service desk role. As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Familiarity with Active Directory and remote desktop support tools.

Technical Analyst, L2 Service Desk Analyst, L2 Technical Analyst, Level 1 Analyst, Level 2 Analyst, IT Support Analyst, Service Desk Engineer. What Were Looking For: L2 Service Desk Analyst. Youll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service

In this role, you will work on our service desk team, dealing with software issues that are raised by our clients through our service desk ITSM ticketing system, called ServiceNow. As service desk analyst you will be dealing with known issues that can typically be solved at speed and indeed, ticket

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Servi

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect