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Polish Technical Service Desk Analyst - IT Service Desk MSP Peterborough Full time - 37. The successful candidate will join a large team, working on a Help Desk offing IT Support.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offerin

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. Principal

As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologie

Job title: L2 Service Desk AnalystSalary: £32,000 p/aLocation: Nottingham (Night shifts are fully remote)Schedule: 4 days on, 4 days off (4 x 12-hour day shifts in the office, and 4 x 12-hour night shifts)Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life I

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Windows 10+ Desktop, Microsoft Office.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. Provide technical support for all services in the business and assist in day-to-day operations.

Here at Serco, we are seeking an enthusiastic Service Desk Analyst to work on a multi-client shared, the Service Desk Analyst provides first line IT support and Incident Management function within My Technology Customer Services, providing support to Serco and our customers. Our services are powered

Provide consistently, excellent levels of customer service.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To log all calls on the Service Desk toolset. To log all calls on the Service Desk toolset, maintaining a log of any software or hardware problems detected.

The position of Service Desk Analyst involves assisting with the smooth running of the service desk and supporting clients. Deputise for the Service Desk Management team. Reporting relationship: This position reports to the Service Desk Lead.

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. IT Service Desk Engineer – Derby – Permanent – to £28,000 (DOE). IT Service Desk Engineer needed for a permanent role in Derby.

Work collaboratively within the IT Service Desk team to maintain smooth IT service delivery. We are looking for an enthusiastic and self-motivated individual with excellent communication and interpersonal skills to join the Trust's IT Service Desk team. To provide a high quality, responsive and comp

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Servi

We’re looking for a Service Desk Engineer to join our expanding global Support Services team, supporting our diverse range of clients with their IT solutions. Handle incidents and service requests as they come in via phone calls, emails, and self-service portals. During your time on our Service De

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effect

Sound knowledge of Service Desk and Asset Management software. Provide 1st line support relative to Incident Management process; initial assessment of all Incidents & Service Requests; make first attempt at incident resolution and/or refer to 2nd/3rd line support. PPG’s ambition is to create the l

Experience in a similar IT support or service desk role. As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Familiarity with Active Directory and remote desktop support tools.

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Provide first point of contact for global users, delivering high-quality IT service desk support. Joining a large professional serv

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Strong experience of logging and managing tickets through service desk systems. This role offers the opportunity to work with a collaborative team whilst d

Manage and maintain Service Desk jobs assigned by Service Desk Manager. Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all b

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager. Service desk or contact centre environment. Line Service Desk Engineer – Fully on site in Hoddesdon, Herts • 3 Months initial contract • 200 per day (Inside IR35).

Are you looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot?. Microsoft Desktops and Windows Server.

These are Service Desk Analyst vacancies to support our UK, USA and Hiscox Europe business areas. The IT Service Desk provides support to 5000+ Hiscox users across the UK, Europe, Bermuda and North America. You will work in a proactive and cooperative manner to ensure responsiveness, effectiveness a

We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Excellent knowledge of service desk processes and functions in support of end-user computing needs. We have new opportunities for Service Desk Analysts based with our Client in T

You’ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs. What You’ll Do: L2 Service Desk Analyst. What We’re Looking For: L2 Service Desk Analyst.

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Senior Service Desk Analyst - 12 Month FTC. Experience in a busy enterprise-level IT Service Desk environment.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and excellent customer service. Fou

Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Service Now). Some prior experience in help desk environment or tech support services (preferable). The role involves diagnosis, resolution, or escalation to service desk colleagues, engineering, and/or applications de

Looking for your next career move in a dynamic service environment?. In this role, you’ll be the backbone of client support — managing service tickets, scheduling engineers, and ensuring every client receives exceptional aftercare. Manage and allocate service tickets via phone and email.

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Assist with the preparation of asset reports or data spreadsheets for Service Desk Team Lead and external bod

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Service Desk Application Support Analyst – an excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. We have a fantastic new job opportunity for a Service Desk Application Support Analyst to join a friendly and exp

IT Service Desk Engineer needed for a permanent role in. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability.

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer based in Leeds — Monday to Friday hybrid role; provide end user support. Provide end user support and triage IT issues as part of a Service Desk team.

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

Job Title: 1st line service desk engineer (MSP). Benefits: 22 days AL rising to 25 with service +BHs + Company pension. IT Services, Solutions and Consultancy practice.

Service Desk Analyst - 6-Month Contract, 100% on-site in East Sussex, starting ASAP. Experience: Proven background in a service desk or IT support environment, hands-on experience with ITSM tools, proficiency in supporting Microsoft Windows and Office 365, familiarity with Active Directory functions

Previous Service Desk experience. The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accord

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. Manage all s

We are recruiting for a Service Desk Engineer to our client located in St. Offshore Service Desk Engineer (Level 1 & Level 2 Support) – UK Support. Offshore Service Desk Engineer.

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. This industry giant is a true force