Service supervisor jobs in London - Page 11Create job alerts

Retail Supervisor : Premium Retail London, Kensington £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: · Have worked as a retail supervisor for an established brand here in the UK. · Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: · Oversee daily operations of the retail store, ensuring smooth and efficient functioning · Provide guidance and support to retail staff, including training and development · Monitor inventory levels and coordinate with suppliers for replenishment · Maintain visual merchandising standards to enhance the store's appearance · Handle customer enquiries, complaints, and escalations in a professional manner · Ensure compliance with company policies and procedures · Assist in creating work schedules and managing employee time-off requests · Conduct regular performance evaluations for retail staff · Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. To apply, please submit your cv. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now! Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. IMPORTANT :we are not accepting telephone call enquiries). Apply though here only. Keywords: Retail Supervisor Retail Supervisor

Restaurant Manager - Brigadiers Salary - Up to £45,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Restaurant Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Restaurant Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position As Restaurant Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. We are looking for a Restaurant Manager that has: The ability to inspire, motivate, lead and develop teams; A Warm, personable and professional nature; Creative with excellent attention to detail; Passion for and knowledge of food and beverage, and the London restaurant scene; Working knowledge of food hygiene and health and safety requirements; Ability to manage staff costs and review rotas accordingly.

Nestled under the railway arches, Kricket Brixton serves a classic and creative selection of modern Indian dishes in a cosy atmosphere. The bar, situated in its own arch, serves a seasonal food menu and opens late on weekends for those who want more than one night cap! The Group Kricket is a collection of modern Indian restaurants combining British ingredients with the flavours and aromas of India. Having started life in a 20-seater shipping container at Pop Brixton, Kricket now operates three permanent locations in Canary Wharf, Soho and White City. The role As our Bar Supervisor, you’ll ooze confidence working behind the bar, complete weekly stock takes efficiently and accurately and lead the bar Team serving drinks of the highest quality. The perfect candidate will support the front-of-house and Management Team in any way necessary by carrying out daily tasks and duties. Service with soul is something we adhere to here at Kricket. What we offer Reward yourself - 50% off the total bill, across the group at any time, any day, for you and up to 3 guests - Cost price wine - Extra day holiday incentive once you hit two years with the company - Christmas Eve, Christmas Day, Boxing Day and New Year's Day off - Up to 30% off our sister restaurants (Island Poke & Lina Stores) - Employee referral scheme up to £500 Be yourself - Membership to Hospitality, with access to its Employee Assistance Programme (EAP) which provides consultation sessions on mental health, wellbeing and finance, grants and any other needed support. - Access to Wagestream, which allows you to access a portion of your earned wages in real time before payday - Loyalty rewards such as BUPA private healthcare, Juno membership and enhanced maternity/paternity pay Progress yourself - Personal development plans - Regular training sessions (both internally and externally) - WSET courses for relevant roles - Regular supplier trips We believe in an egoless culture that promotes inclusivity and respect- everyone is welcome. Be part of a Team that cares!

Experienced BarBack Location: Oasis Bar, Canary Wharf, London Position Type: Full-Time About Us: Oasis Bar, located in the heart of Canary Wharf, is a vibrant and stylish destination known for its exceptional service, creative cocktails, and lively atmosphere. We are looking for an experienced and dynamic Bartender to join our team and help us continue delivering unforgettable experiences to our guests. Key Responsibilities: - Stocking: Ensure that the bar is fully stocked with essential supplies such as liquor, beer, wine, mixers, glassware, garnishes, and ice. - Cleaning: Maintain cleanliness behind the bar, including wiping down surfaces, removing trash, cleaning glassware, and ensuring proper sanitation. - Replenishing Supplies: Monitor stock levels during shifts and replenish items as needed, such as ice, napkins, straws, and garnishes. - Assisting Bartenders: Help bartenders prepare for service by cutting garnishes, refilling ice bins, and ensuring quick access to ingredients and tools. - Customer Interaction: Although the Bar Back typically works behind the scenes, they may occasionally engage with customers by answering questions or clearing empty glasses from tables. - Glassware & Dish Management: Ensure dirty glassware is promptly cleaned and returned to the bar. Maintain a steady flow of clean glassware for bartenders. - Restocking Inventory: Assist with restocking inventory after shifts or at the start of the day, ensuring items are stored correctly and organized for efficient service. - Maintaining Kegs: Change beer kegs as needed and ensure that draft systems are working properly. - Safety & Compliance: Follow all safety guidelines, including responsible alcohol service, food safety, and handling of cleaning chemicals. - Other Duties: Perform additional tasks as required by the bartenders or bar manager to ensure smooth bar operation. Requirements: - Experience: Must have previous barback experience, preferably in a high-volume or upscale bar. - Proactive: Ability to anticipate needs and take initiative to improve service and efficiency. - Efficient: Strong multitasking skills with the ability to work quickly and accurately under pressure. - Customer-Focused: A passion for delivering exceptional customer service with a positive attitude. - Team Player: Excellent communication skills and a cooperative mindset. - Flexibility: Willingness to work evenings, weekends, and holidays as required. What We Offer: - Competitive salary with tips and service. - Opportunities for professional development and career progression. - A vibrant and supportive work environment. Join our team and be a part of one of Canary Wharf’s premier bars! Oasis Bar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We have a fantastic opportunity for a motivated and hardworking Assistant bar manager for a private hire venue. With guest satisfaction at the forefront of what we do, you will assist in the smooth and efficient running of corporate events, birthday parties and weddings working alongside the bar manager to consistently deliver a high standard of service and customer satisfaction.

Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

- To provide assistance and support to our Hotel General Manager with the day- to-day operation hoof the property in order to achieve the highest service standard and complete guest satisfaction. - analyses demand and decides on type, standard and cost of services to be offered - determines financial, staffing, material and other short- and long-term needs - ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required - To recruit, engage and retain our colleagues through effective performance - management, and to assist with the daily admin according to company policy and procedures. - To deputise for the General Manager as required

Dear candidates, I’m looking for someone who can work 5 days a week between 7 to 7.5hrs. It’s Spanish Mexican Restaurant based in Clapham. Pay is between 12p/h and 13p/h depends of experience plus service charge. Help in the kitchen with set up the kitchen, prep food and help chef. Job Title: Kitchen Assistant Key Responsibilities: • Food Preparation: Assist in the preparation of ingredients, including, chopping, and measuring food items as directed by the chef. • Cooking Assistance: Help with basic cooking tasks, such as boiling, frying, and baking under the supervision of the kitchen staff. • Cleaning and Sanitation: Maintain a clean and organized kitchen by washing dishes, utensils, and cooking equipment. Ensure that all kitchen areas are sanitized and comply with health and safety regulations. • Stock Management: Assist in receiving and storing food supplies, ensuring proper labeling and rotation of stock to minimize waste. • Equipment Maintenance: Help in the maintenance and cleaning of kitchen equipment and appliances, reporting any malfunctions to the kitchen manager. • Team Collaboration: Work closely with chefs and other kitchen staff to ensure efficient kitchen operations and timely meal service. • Adherence to Safety Standards: Follow all safety and hygiene protocols to ensure a safe working environment. Qualifications: • Previous experience in a kitchen or food service environment is a plus but not required. • Basic knowledge of food safety and kitchen hygiene • Ability to work in a fast-paced environment and handle multiple tasks simultaneously. • Strong communication skills and a team-oriented attitude. • Flexibility to work various shifts, including evenings, weekends, and holidays. • Physical stamina to stand for long periods and lift heavy items as needed.

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £40,000 / 42,000 per annum

R - PT The Upper Place is currently seeking enthusiastic Team Member to join our team at our new food market in North London. The team member will be responsible for providing excellent customer service and ensuring the smooth operation of the market. Key Responsibilities: - Engage with a diverse clientele, vendors, and colleagues in a courteous and professional manner. Providing exceptional customer service is a priority. - Support the Site Manager and Assistant Site Manager in the day-to-day operations of the market. This includes contributing to the overall functioning of the market space. - Ensure that all policies and procedures established by the Site Manager are followed diligently by both traders and other team members from "The Upper Place." - Adhere to stringent sanitary practices for food handling, general cleanliness, and overall maintenance throughout the market site. - This is essential to maintain a safe and hygienic environment. - Collaborate with fellow team members to uphold the cleanliness of the market area. This includes tasks like managing waste to ensure a tidy and appealing market space. - Assist in various duties as required. The role may involve adapting to different tasks and responsibilities to support the dynamic needs of "The Upper Place." Requirements: - To comply with regulations regarding alcohol handling, the applicant must meet the legal age requirement. - Excellent communication skills and the ability to interact with a wide range of people, including colleagues and members of the public. - Strong organizational and team working skills. - ** Previous experience in a similar role is welcome. ** If you are passionate about food, enjoy working in a fast-paced environment, and are committed to providing outstanding customer service, then we would love to hear from you.

Opportunity to fast track and become a Supervisor! Come and join our hot counter and salad bar team. Shifts start 6am most days One year customer service experience is a must Come join our Burrito Kitchen store inside Tesco supermarkets, we are looking for people who can work as part of a team helping make burritos, bake all our pastries and prepare coffees for customers. We pay monthly into your bank account

As we continue to grow, we are looking for a driven and results-oriented International Logistics Sales Manager to join our dynamic team. This is a key role responsible for driving sales, expanding our global client base, and delivering tailored logistics solutions that meet our customers’ diverse needs. Key Responsibilities: Identify, pursue, and secure new business opportunities within the international logistics and transportation market, particularly focusing on the UK-China trade lane. Develop and manage a portfolio of clients in various industries, focusing on long-term partnerships and business growth. Understand clients' logistical challenges and provide customized freight solutions, including dry van, flatbed, refrigerated, intermodal, and warehousing services. Collaborate with internal teams, including operations and customer service, to ensure smooth execution of logistics solutions and high customer satisfaction. Negotiate rates and contracts with clients and carriers to maximize profitability. Stay current with market trends, competitive landscape, and international regulations, especially in the UK-China logistics market, to provide strategic guidance and recommendations to clients. Attend industry events, conferences, and networking opportunities to build relationships and promote KKS services. Key Qualifications: Proven experience in sales, business development, or account management within the international logistics or freight brokerage industry. Familiarity with the international logistics market between the UK and China is essential. Strong understanding of freight brokerage, including knowledge of dry van, flatbed, refrigerated, intermodal, and warehousing solutions. Excellent negotiation and communication skills, with the ability to build strong relationships with clients and carriers. Fluency in both English and Mandarin is required, enabling effective communication with clients and partners across both markets. Results-oriented mindset with a track record of meeting or exceeding sales targets. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Familiarity with global logistics regulations and best practices, particularly between the UK and China. Proficiency in MS Office Suite and CRM systems.

We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE