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  • Customer Service Manager
    Customer Service Manager
    hace 14 días
    £31000–£35000 anual
    Jornada completa
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

    Inscripción fácil
  • Store Manager
    Store Manager
    hace 19 días
    £31000–£35000 anual
    Jornada completa
    Watford

    Duties and Responsibilities: • Maintaining statistical and financial records, • Develop business strategies to raise our customer’s pool, expand store traffic, and optimize profitability, • Create and manage a relaxed, welcoming, customer-focused environment, • Dealing with customer queries and complaints, • Overseeing pricing and stock control, maximizing profitability and setting/meeting sales targets, including motivating staff to do so, • To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits, • Conduct price and feature comparisons to facilitate purchasing, • Recruit and Train new staff and conduct induction, • Ensure high levels of customers’ satisfaction through excellent service, • Ensure racks are fully stocked, • Utilizing customer experience and everyday coaching across the team (especially during peak times), • Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: • Excellent all-around managing skills, • Strong experience in Excel, • Excellent organizational and proven ability to manage the full extent of business requirements, • Must have excellent communication and interpersonal skills, • Customer management skills, • Bachelor &/ Master’s degree or a related study and experience

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  • Cleaner (Flexible Hours / On-Call)
    Cleaner (Flexible Hours / On-Call)
    hace 1 mes
    £11–£13 por hora
    Jornada parcial
    Harrow

    We are seeking reliable and hardworking cleaners to join our team. This role is offered on a zero-hours contract, providing perfect flexibility for those who prefer varied shifts, such as two-hour slots, available on different days throughout the week. Responsibilities: • Perform general cleaning tasks, including dusting, vacuuming, mopping, and wiping surfaces., • Clean bathrooms and kitchens thoroughly., • Empty bins and tidy areas., • Ensure all areas meet high cleanliness standards., • Adhere to health and safety guidelines., • Arrive punctually for each booking., • Maintain professional behavior at all times. Requirements: • Previous experience in domestic or commercial cleaning is required., • Must be reliable, punctual, and trustworthy., • Possess a keen eye for detail., • Be able to travel across various locations in London., • Must have the right to work in the UK., • A mobile phone is necessary for receiving job notifications. Hours: • Zero-hours contract with no guaranteed hours., • Flexible, on-call shifts., • Typical shifts last about two hours, with potential for more., • Work is available on different days each week, allowing you to choose your shifts. Pay: • £13.00 per hour, paid weekly. What We Offer: • Flexible work arrangements to suit your schedule., • Weekly payment., • A supportive team environment., • Opportunities for regular ongoing work if reliable. How to Apply: Please provide your name, postcode, cleaning experience, and availability. We will contact shortlisted applicants for an interview or trial shift.

    ¡Incorporación inmediata!
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  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    hace 1 mes
    £7–£11 por hora
    Jornada parcial
    Elstree

    Our brand is expanding and we need experienced, motivated Waiters and bartenders to join our team. If you have serving experience and enjoy working in a fast-paced environment with the potential for advancement, we want to talk to you. The successful candidate will be responsible for establishing friendly relationships with our patrons and ensuring they enjoy fast, pleasant service throughout their dining experiences. We’re looking for applicants with flexible schedules who don’t mind pitching in with other duties, such as greeting customers or tending bar, when needed. Key Responsibilities: · Take customer orders and relay them to the kitchen staff · Create and make a range of beverages including cocktails and mocktails · Set and serve tables while creating a warm and friendly environment for customers · Build a customer base through great service · Facilitate the filling of drink orders between customers and the bar · Suggest additional menu items, such as desserts and drinks, when appropriate · Operate the drink fountain and coffee station · Count down till at end of every shift · Memorise the menu for on-demand recitation Key Skills: · 1+ years’ waitstaff experience preferred · Willingness to work weekends, evenings and holidays as required · Able to use ordering systems · Comfort with noisy, high-volume atmosphere · Capable of working well under pressure Salary: £7-9 per hour depending on experience Hours: Full time Job Types: Full-time, Part-time Schedule: 10 hour shift 12 hour shift Day shift Monday to Friday Night shift Weekend availability Experience: Hospitality: 1 year (required) Work Location: In person

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  • Sales and Marketing
    Sales and Marketing
    hace 1 mes
    £400–£3000 mensual
    Jornada completa
    Watford

    !!!We are looking for a motivated and outgoing Sales and Marketing Representatives to join our team. In this role you will be responsible for engaging with potential customers, presenting company's services and products. This role is ideal for someone who enjoys face to face interaction, are persuasive, enjoys meeting new people, also thrives on meeting sales and marketing targets and comfortable working independently in the field. THIS POSITION REQUIRES: • EXCELLENT COMMUNICATION SKILLS, • PERSISTENCE, • POSITIVE ATTITUDE, • STRONG WORK ETHIC, • ABILITY TO WORK INDEPENDENTLY AND MANAGE TIME EFFECTIVELY, • MUST BE RELIABLE AND PUNCTUAL, • previous sales or customer service experience preferred but not required, • must be 18+ with a valid ID and the right to work KEY RESPONSIBILITIES: • Present product and service information clearly and confidently to potential customers, • Educate customers on pricing and benefits, • Understand customer needs and offer appropriate solutions, • Meet and exceed weekly sales targets, • Record customers information accurately, • Always maintain a professional and respectful manner, • Canvass designated areas to generate new leads COMPENSATION & BENEFITS: • Base pay plus uncapped commission per week, • Weekly bonuses and incentives, • Full training and on the job support IF YOU ARE PASSIONATE ABOUT SALES & MARKETING AND READY TO GROW YOUR CAREES WITH A COMPANY THAT VALUES PERFORMANCE AND TEMWORK , DON'T MISS IT, APPLY NOW!

    Sin experiencia
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  • Sales Consultant
    Sales Consultant
    hace 2 meses
    £22223 anual
    Jornada completa
    Watford

    Are you ready to shake up your career and mix it with some fun? Thirsty Work Bars, the dynamic and spirited mobile bar company, is on the lookout for a vibrant Sales Consultant to join our crew! We’re all about crafting unforgettable experiences at events and we need someone who can sell our vision with the same passion we pour into our drinks. What We're Looking For • UK Driving License: A must-have for navigating the bustling streets and charming countryside as you connect with our clients., • Bartending Experience: It’s a plus if you’ve got it, but don’t worry if you don’t—we’re more interested in your enthusiasm and ability to sell a good time! Your Role As a Sales Consultant with Thirsty Work Bars, you'll be the face and voice of our brand, responsible for: • Generating new sales: Establishing connections with new clients in both private and corporate sectors requires a focus on cultivating relationships across various industries. It is essential to offer our bar packages to these clients while effectively managing your own portfolio of clients., • Building Relationships: Cultivate and maintain strong connections with clients, ensuring they feel the Thirsty Work magic from the first meeting to the last sip., • Event Coordination & Execution: Collaborate with our creative team to tailor bar services that make each event extraordinary and then attending and executing events at luxurious venues across the UK., • Driving Growth: Help us expand our presence and create buzz about our unique offerings. Why You’ll Love Working With Us • Inspiring Team: Join a group of passionate individuals who live and breathe creativity and fun., • Exciting Events: Dive into a variety of events, from swanky corporate gigs to intimate weddings and everything in between., • Growth Opportunities: As we expand, so will your career—grow with us and explore new horizons. Ready to Stir Things Up?

    Sin experiencia
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  • Management Consultant
    Management Consultant
    hace 2 meses
    £50000–£55000 anual
    Jornada completa
    Borehamwood

    The role involves analysing business operations, identifying strategic and operational improvements, assessing risks, and advising management teams to enhance performance, efficiency, and profitability. The position requires strong analytical, communication, and problem-solving skills to develop solutions that align with organisational goals and regulatory frameworks. Key Responsibilities: • Business Analysis & Strategy Development:, • Analyse organisational structures, business models, and workflows to identify areas for improvement., • Develop business cases, feasibility studies, and process re-engineering plans., • Provide recommendations to optimise performance, reduce costs, and enhance productivity., • Consultancy & Advisory Services:, • Advise senior management on corporate strategy, policy, and operational issues., • Support the implementation of change initiatives, including digital transformation, restructuring, and mergers., • Deliver insights on best practices, governance frameworks, and performance management systems., • Risk Management & Compliance:, • Identify and assess financial, operational, and strategic risks affecting the organisation., • Develop risk mitigation frameworks and contingency strategies., • Ensure compliance with relevant standards, regulations, and corporate policies., • Project Management & Delivery:, • Define project scope, objectives, and deliverables in alignment with business needs., • Coordinate with cross-functional teams to ensure timely project execution., • Monitor and report on project progress and outcomes to stakeholders., • Data Analysis & Reporting:, • Conduct market research and data analysis to support decision-making., • Prepare business performance reports and dashboards., • Present findings and strategic recommendations to management or clients., • Key Skills and Competencies:, • Strong analytical and problem-solving abilities., • Excellent communication, presentation, and interpersonal skills., • Proficiency in data analysis tools and business intelligence software., • Knowledge of risk management principles and frameworks., • Strategic thinking and business acumen., • Project management and change management experience., • Understanding of relevant regulations, governance, and compliance requirements.

    Inscripción fácil
  • Junior Sales Assistant
    Junior Sales Assistant
    hace 2 meses
    £20000–£50000 anual
    Jornada completa
    Watford

    Junior Sales & Marketing Assistant - Full Time Immediate Start | Full Training Provided Our client has an immediate opening for ambitious, driven and self-motivated individuals to fill a Junior Marketing Assistant position. What Our Client Does: Our client gives brands a voice. They make it our primary goal to represent brands in a way that will not only increase their loyal customer base but will overall leave every potential customer with a memorable experience. Client reputation is our main priority. Ideal Junior Marketing Assistants will have experience in a customer-facing role, as this is a very customer-centric position. Customer interactions will occur at pre-allocated locations throughout North West London where customers live, shop and work. A creative mind is helpful as you’ll need to think outside the box to help us stay fresh and ahead of the competition. Junior Sales & Marketing Assistant: Support Marketing Campaigns: Assist in the planning, coordination, and execution of experiential in-person marketing campaigns to drive brand awareness and engagement. Collaborate with the marketing team to develop creative concepts, promotional materials, and campaign messaging. Help set up and manage on-site marketing activations and demonstrations. Execute Marketing Initiatives: Participate in the implementation of marketing initiatives designed to increase brand visibility, trial, and distribution. Contribute to the day-to-day execution of in-person marketing campaigns, promotions, and sales support activities. Actively engage with customers to promote products/services and drive interest and engagement. Product Knowledge: Develop and maintain a strong understanding of the products/services offered by the company and its clients. Stay updated on industry trends, market dynamics, and competitor activities to identify opportunities and challenges. Customer Engagement: Represent clients and their brands in a confident, professional, and transparent manner during customer interactions. Conduct presentations, demonstrations, and product sampling activities to showcase key features and benefits. Address customer queries, concerns, and feedback promptly and effectively. Campaign Performance Measurement: Monitor and track the performance of marketing campaigns using relevant metrics and analytics tools. Analyse campaign data to gain insights into customer behaviour, preferences, and trends. Prepare regular reports and presentations to assess campaign effectiveness and make data-driven recommendations for optimisation. Achieve KPIs: Work towards achieving company and client Key Performance Indicators (KPIs) related to brand awareness, customer engagement, and sales objectives. Collaborate with team members to set individual and team goals and develop strategies to meet or exceed targets. Requirements: Positive and proactive attitude towards learning and professional development. Ability to work independently while also contributing effectively as part of a team. Willingness to share ideas, offer creative input, and contribute to brainstorming sessions. Strong work ethic, goal-oriented mindset, and determination to achieve and exceed objectives. In this role, you will have the opportunity to gain hands-on experience in marketing execution, customer engagement, and campaign analysis. Your enthusiasm, creativity, and commitment to excellence will be instrumental in driving the success of marketing initiatives and delivering memorable brand experiences. If you think you’ve got what it takes, apply today! Applications: Apply via the online process, including a contact number. This is an immediate start opening, so if shortlisted, you will be contacted within 3 business days of submitting your application. Virtual interview will take place next week. Don’t meet every single requirement? Our client is dedicated to building a diverse, inclusive and authentic workplace, which is why we encourage you to apply even if your past experience does not align with every qualification listed. You may be just the right candidate for this or other roles. Please note: This position is on site. We operate in a performance-based industry and therefore growth opportunities and individual earnings will also be result-based.

    ¡Incorporación inmediata!
    Sin experiencia
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