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Trabajos shift leader en Reino Unido - Page 3

  • Shift Lead | Mayfair
    Shift Lead | Mayfair
    hace 6 días
    Jornada completa
    London

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK

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  • Head Pizza Chef
    Head Pizza Chef
    hace 6 días
    £17.5 por hora
    Jornada completa
    London

    Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Walthamstow -- set in a beautiful old glass factory -- opened in January 2017 and was our first shop with an actual yard (well, we say 'yard', its more of a deck!). Our biggest shop to date, Walthamstow is a real hit E17ers, serving up our infamous pizza for dine-in, takeaway and delivery. What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You'll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • You'll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What's on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week. • Loyalty incentive - extra 50p per hour paid after 1 years continuous service • Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI's., • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

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  • Bar Supervisor (Head Bartender)
    Bar Supervisor (Head Bartender)
    hace 7 días
    £14–£15.5 por hora
    Jornada completa
    London

    As the third step on our career pathway, our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team. BENEFITS + BEST BITS Transparent and fair TRONC Payments 60% of our management teams are people we have progressed internally Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts Motivating your team by providing excellent support, training and encouragement Working with your management team to drive sales in your venue with the support of your team Proactive planning, preparation and briefing of the team Bringing ideas, processes and orgainisation to life Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licenses Having fun, laughing a lot and giving good vibes WHAT WE'RE LOOKING FOR Vibrant + energetic individuals A leader, someone who enjoys setting examples and answering questions An insightful and impactful human, who loves to see their team achieve A discipline for exceptional standards Problem solvers A natural with guests, someone who enjoys interaction Friendliness, playfulness and approachability A genuine desire to deliver a great experience to our guests Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Supervisor
    Supervisor
    hace 21 días
    £15 por hora
    Jornada completa
    London

    The legendary Florentine brand All’Antico Vinaio, with over 30 years of experience in the food industry, has finally arrived in London! We are currently looking for a Supervisor who is eager to take on new challenges and grow together with our company. We seek a dynamic individual who can effectively lead a team and work closely with the store’s managers. If you are enthusiastic, proactive, and ready to develop your skills in a fast-paced environment, we would love to hear from you. At All’Antico Vinaio, we’re not just looking for workers — we’re looking for people who believe in the brand, who are passionate, committed, and eager to grow within their role through dedication and enthusiasm. Key Responsibilities • Lead by example, meaning you must be the first to step behind the counter to make sandwiches or help out in the kitchen., • To ensure that All’Antico Vinaio brand standards are adhered to in all areas of the restaurant’s operation., • To make every customer and supplier feel welcome and fully engaged with the All’Antico Vinaio experience., • To be a point of reference for crew members regarding conduct during the shift, and to demonstrate positivity and initiative., • To communicate effectively with the restaurant team, and to motivate them by maintaining a healthy and enjoyable work environment. What We’re Looking For • A charismatic and dynamic personality, • A hard-working individual eager to grow in the hospitality industry, • An emerging leader with the drive to grow and inspire others, • A proactive, reliable, and team-oriented mindset, • Someone respectful of the work environment and their colleagues, • A genuine passion for Italian food and culture, • Proven experience in a Supervisor role, • Speaking Italian is definitely a plus! What’s On Offer • Full-time, 40-hour contract, • Competitive pay, • Paid overtime, • Staff meals and discounts, • Full training and clear career progression opportunities, • The chance to be part of an internationally recognised and much-loved brand Ready to join AV family in London? Apply now and be part of something truly special!

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  • Cafe Manager
    Cafe Manager
    hace 22 días
    £14–£15 por hora
    Jornada completa
    London

    Daytime Café Manager — Alma King’s Cross Alma is a wellness-oriented café brand with a growing footprint across London. We're looking for an experienced Café Manager to lead our King’s Cross location — a high-energy, fast-paced site serving a diverse mix of locals, commuters, and regulars who expect quality and consistency every day. This is a role for someone who takes pride in running a sharp operation, builds a strong team culture, and keeps standards high without needing oversight. What you'll be doing: • Managing the full day-to-day operation of the café, including opening and closing, • Leading and developing a team of 6 in a busy, high-footfall environment, • Maintaining service and quality standards across coffee, smoothies, and breakfast, • Handling staff scheduling, coordination, and performance management, • Keeping on top of stock, waste, and supplier deliveries, • Working closely with senior leadership and contributing to ongoing brand growth What we're looking for: • 1–2 years in a café or hospitality management role, • A confident leader who sets the tone — calm, consistent, and hands-on, • Strong operational awareness: you stay ahead of issues before they escalate, • Comfortable managing pace and pressure in a busy London location, • Genuine warmth with customers and a focus on building repeat business, • Experience with staff scheduling, stock control, and team development What we offer: • Starting salary of £14–£15 per hour depending on experience, plus TRONC, • Daytime hours only — no evenings, • Enrolment into the company pension scheme after 3 months, • Staff food during every shift, • Unlimited hot drinks, • A fast-growing brand with real opportunity to progress as Alma expands Great cafés don’t run themselves. If you’re the one who makes it happen — especially in a high-energy location like King’s Cross — we want to hear from you.

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  • Site Manager
    Site Manager
    hace 24 días
    £33000–£35000 anual
    Jornada completa
    London

    Assistant Manager – Founder led business - Monday-Friday role. £33,000-£35,000pa 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our site Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: -⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. -⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. -⁠ ⁠Ensure adherence to health and safety regulations. -⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. -⁠ ⁠Monitor financial performance, including sales, costs, and budgets. -⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: -⁠ ⁠Management experience within counter service / QSR sites. -⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. -⁠ ⁠Excellent organisational and communication skills. -⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. -⁠ ⁠Strong understanding of financials, particularly GP and labour controls -⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure -⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: -⁠ ⁠Competitive salary and benefits. -⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs -⁠ ⁠A supportive and fun work environment. -⁠ ⁠Opportunities for professional growth and development.

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    hace 25 días
    £14–£16 por hora
    Jornada completa
    London

    About the Role We are looking for an experienced and confident Bar Supervisor to join our team at Cleo, a stylish all-day dining restaurant in the heart of Belgravia, just moments from Victoria. Cleo offers a mix of brunch, lunch, dinner, cocktails, and quality coffee, creating a vibrant and fast-paced service environment. This is a hands-on role where you will lead shifts, support daily operations, and ensure a smooth, consistent, and high-quality guest experience. Key Responsibilities • Oversee the smooth running of daily service, • Lead and support the team during busy periods, • Take responsibility for team performance during shifts, • Ensure consistency in drink preparation and service standards, • Prepare and serve drinks, including cocktails and coffee, • Confidently work across both bar and coffee stations, • Carry out opening and closing procedures, • Maintain high standards of cleanliness, hygiene, and bar upkeep, • Follow all health & safety procedures at all times, • Handle customer queries and resolve issues professionally, • Previous experience in a bar, café, or restaurant environment, • Supervisory or team leader experience preferred, • Good knowledge of cocktails and bar service, • Basic to good barista skills, • Strong communication and teamwork skills, • High attention to detail in service and presentation, • Ability to stay calm and organised in a fast-paced environment, • Includes evenings, weekends, and mornings as required

    ¡Incorporación inmediata!
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  • Site Manager
    Site Manager
    hace 26 días
    £33000–£36000 anual
    Jornada completa
    London

    £33,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 45 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • Quarterly bonus of 15% based on achievable KPIs, • A supportive and fun work environment., • Opportunities for professional growth and development.

    ¡Incorporación inmediata!
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  • Assistant Manager
    Assistant Manager
    hace 1 mes
    £30000–£35000 anual
    Jornada completa
    London

    We are looking for a passionate, driven and hands-on Assistant Manager to join the leadership team at The Greyhound, one of Kensington’s flagship Greene King pubs. This is an exciting opportunity for a strong hospitality professional who thrives in a fast-paced environment, leads from the front, and takes pride in delivering exceptional guest experiences while running a tight, well-organised operation. About the Role As Assistant Manager, you will support the General Manager in all aspects of pub operations, including: Leading, motivating and developing the team on shift Delivering outstanding service and guest experience Managing day-to-day operations across FOH and BOH Stock control, cash handling and compliance Supporting with rotas, training and performance management Driving sales, standards and profitability You will be a visible leader on the floor, setting the tone for service, standards and team culture. About You We are looking for someone who is: Currently in a supervisory or management role within hospitality Confident leading shifts and managing people Highly organised, reliable and detail-focused Commercially aware with a strong sense of ownership Calm under pressure and solutions-driven Passionate about pubs, people and great service Experience in a branded environment is beneficial but not essential – attitude, work ethic and leadership ability are key. What We Offer Competitive salary and bonus potential Career progression within Greene King Comprehensive training and development A supportive leadership environment Staff discounts and company benefits How to Apply If you’re ready to take the next step in your management career and be part of a strong, ambitious pub team, we’d love to hear from you.

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  • Brunch bakery Team Leader (Fast-Track to Assistant Manager – 3 Months)
    Brunch bakery Team Leader (Fast-Track to Assistant Manager – 3 Months)
    hace 1 mes
    £16–£17 por hora
    Jornada completa
    London

    We are a small site, but high volume and fast-paced. This is not a quiet café role; it is a high-performance service environment. Weekends operate as full brunch service. Weekdays combine bakery production, sandwiches, waffles, coffee, and retail. The Opportunity Start as a Team Leader earning: • £16–£17 per hour typical earnings (incl. tronc, consistently achieved) Progress within 3 months into: • Assistant Manager (£32,000–£35,000 + bonus) Progression is based on performance, not time served. You will be trusted to: • Run shifts independently, • Lead the team during peak service, • Maintain pace, quality, and control This is a fast-track leadership role, not a standard supervisor position. What You Will Be Measured On • Ability to run weekend service independently, • Leadership and control of the floor, • Speed and consistency under pressure, • Guest experience and standards, • Reliability and accountability You will be assessed on your ability to step up, not just turn up. This Role Is for You if • You have strong experience in a busy café, brunch, or restaurant, • You have acted as a senior or led shifts before, • You are confident taking control during service, • You understand table flow, pace, and guest experience, • You are hands-on and not above cleaning or prep, • You want rapid progression into management This Role IS NOT for You if • You are looking for your first leadership role, • You avoid responsibility during busy service, • You are not available on weekends, • You struggle under pressure, • You are looking for a low-intensity or “see how it goes” job What You’ll Do • Lead and support weekend brunch service, • Act as senior on shift, • Maintain service speed and quality, • Train and guide junior team members, • Support rotas and daily organisation, • Uphold hygiene and operational standards What We Offer • £16–£17/hour typical earnings (consistent), • Clear path to £32–35k Assistant Manager role within 3 months, • Bonus structure at management level, • Real responsibility from day one, • High-volume environment where you will learn fast, • Opportunity to grow with an expanding brand, • Staff food on shift + employee discount Hiring Standard We are selective. Only candidates with strong, relevant experience will be considered. How to Apply Please include: • Your hospitality experience, • Any leadership responsibilities you’ve held, • Your availability (must include weekends), • Applications without relevant experience will not be considered.

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  • General Manager
    General Manager
    hace 1 mes
    £38000–£48000 anual
    Jornada completa
    London

    Blinds is a wine bar, bottle shop, and event space set in a beautifully repurposed former blinds workshop. Blending industrial design with warm, intimate touches, we’ve created a distinctive atmosphere designed to make every visit special — whether for dates, casual catch-ups, or celebrations. After nearly a year of successful operation, we are now looking for a General Manager to take full ownership of the floor, leading the team, setting the standard for service, and ensuring every guest experience reflects what Blinds is about. This is a key role for someone who is fully hands-on, thrives on the floor, and leads by example. Key Responsibilities: • Take full responsibility for daily operations, ensuring smooth and efficient service at all times, • Lead, train, and develop a small team with high standards and attention to detail, • Be present on the floor, running shifts and maintaining a strong connection with both team and guests, • Continuously refine service standards and guest experience We are looking for a hands-on leader, not a back-office manager, someone who is as comfortable running a busy shift as they are organizing operations behind the scenes with a strong attention to detail and a natural sense of ownership. • What We Offer:, • A central role in an established and growing concept, • Competitive Salary + Generous Bonus based on company performance, • Real opportunity to shape operations and influence the future of the business, • Staff discounts on food and drinks + Lots of tastings, • Team events and a positive, collaborative environment, • Ongoing learning opportunities in wine, food, cocktails, and service

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  • Supervisor
    Supervisor
    hace 1 mes
    £13.5–£14.5 por hora
    Jornada completa
    Covent Garden, Westminster

    At Vasiniko, we're passionate about bringing the authentic taste of Naples to London, crafting pizzas with premium Italian ingredients and traditional methods. We pride ourselves on offering not just exceptional food, but also warm hospitality and a vibrant atmosphere that creates memorable experiences for every guest. We are seeking an enthusiastic and experienced Supervisor to join our dedicated team. This is a fantastic opportunity for a natural leader who is passionate about delivering outstanding service and supporting a positive working environment. Key Responsibilities: • Lead, motivate, and manage the front-of-house team during shifts., • Oversee daily restaurant operations to ensure smooth and efficient service., • Maintain high standards of customer service, ensuring guest satisfaction and handling inquiries or complaints professionally., • Assist with staff training and development, fostering a culture of excellence., • Manage opening and closing procedures, including cash handling and till reconciliation., • Ensure compliance with all health, safety, and hygiene regulations., • Support the management team in achieving operational targets and maintaining restaurant standards. Who We're Looking For: • Proven experience in a supervisory or team leader role within a busy restaurant environment., • Excellent communication and interpersonal skills, with the ability to inspire and guide a team., • Strong organisational abilities and a keen eye for detail., • A proactive problem-solver who can remain calm and effective under pressure., • A genuine passion for hospitality, food, and delivering a superior guest experience. What We Offer: • Competitive compensation package, including service charge and tips., • Delicious staff meals on shift., • Comprehensive training and continuous professional development opportunities., • A supportive, friendly, and dynamic team environment., • Real opportunities for career growth within our expanding company.

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  • SUPERIOR/ DUTY MANAGER
    SUPERIOR/ DUTY MANAGER
    hace 1 mes
    £16–£19 por hora
    Jornada completa
    London

    Job Title: Duty Manager Location: The Seashell of London (Takeaway, Dining & Bar) Reporting to: General Manager / Owner Pay: £17 per hour | OTE: £33,000 - £40,000 per annum (depending on experience & hours) Job Type: Full-time About Us The Seashell is one of London’s most iconic fish & chips restaurants. Unlike a standard chippy, we operate a high-volume Takeaway, a bustling Dining Room, and a fully licensed Bar. We host guests from all over the world who expect iconic London quality with 5-star service. The Role We are looking for a hands-on Duty Manager to own the floor. You will not just “supervise” – you will manage the daily chaos and elegance of all three operations (Dining, Takeaway, Bar). You will be responsible for the staff rota, food quality, health & safety, and ensuring every guest leaves happy. You will manage Front of House (waiters/runners), Takeaway staff, and Kitchen staff – bridging the gap between the fryers and the customers. Key Responsibilities 1. Operations & Daily Checks · Manage daily opening/closing procedures, including all daily paperwork and checklists. · Conduct daily food quality checks (ensuring our fish & chips meet iconic standards before they leave the pass or counter). · Oversee both dining operations (table service, bar drinks) and takeaway operations (queue management, packing accuracy, speed). 2. Team & Rota Management · Create and manage the weekly staff rota for FOH, Takeaway, and Kitchen staff to control labour costs while avoiding burnout. · Supervise, coach, and discipline waiting staff, takeaway staff, and kitchen staff. · Ensure the kitchen team is supported with clear communication on wait times and 86’d items. 3. Health & Safety · Own Health & Safety compliance (HACCP, fire safety, first aid). · Ensure all daily cleaning schedules are signed off by the kitchen and front of house. 4. Guest Experience & “The 222 Connection” · (“The 222” – our standard for high-end guest interaction): Ensure every customer receives a warm welcome, efficient service, and a personal farewell. · Handle customer complaints professionally and turn issues into repeat business. · Maintain high standards for the VIP guests and regulars who expect perfection. 5. Stock & Financial Awareness · Assist with stock takes and reduce wastage. · Ensure the bar and takeaway counters are fully stocked for service. What We Are Looking For Essential: · Previous Duty Manager or Shift Leader experience in a high-volume restaurant (fast-casual or premium casual dining). · Experience managing both FOH and kitchen staff (you are not scared to speak to the fryers). · Knowledge of UK Health & Safety and food hygiene regulations. · Ability to handle the split focus between sit-down dining and fast-paced takeaway. · Organised – you can write a rota, complete daily paperwork, and jump on the fryer or till simultaneously. Personal Attributes: · A “hands-on” leader – you will be polishing cutlery, wiping tables, and packing takeaway boxes. · Calm under pressure (Friday night rush at an iconic London spot is not for the faint-hearted). · Obsessed with food quality – you will send back anything that isn’t perfect. Benefits · Pay: £17 per hour (approx. £33k-£40k FTE). · Staff meal on shift. · 28 days holiday (including bank holidays). · Opportunity to grow with an iconic London brand. · Tips/service charge shared across the team.

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