Retail Assistant
2 months ago
Glasgow
To provide excellent customer service, maintain high shop standards, and support the day-to-day running of the store to drive sales and customer satisfaction. Key Responsibilities • Greet customers in a friendly, approachable manner • Assist customers with product enquiries and purchases • Operate tills accurately, handling cash and card payments • Replenish stock, rotate products, and maintain displays • Keep the shop floor, stockroom, and tills clean and tidy • Follow all company procedures, including health & safety and security • Check deliveries and report any discrepancies • Handle customer complaints professionally and escalate when required • Work as part of a team to meet sales targets and store goals Skills & Experience • Previous retail experience preferred but not essential • Strong communication and customer service skills • Reliable, punctual, and well-presented • Ability to work under pressure and multitask • Basic numeracy and literacy skills • Flexible to work various shifts, including weekends