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A leading advertising agency in Bath is seeking an experienced Account Director.This role focuses on ensuring exceptional quality in client service, managing diverse projects, and fostering strong client relationships.The ideal candidate will have a background in cycling, strategic thinking, and pro

The Studio Director is responsible for providing strategic leadership and operational oversight to the creative design function, ensuring the effective planning, resourcing, workflow management, and delivery of all creative design output. The role exists to bring clarity, structure, and momentum to the studio, enabling consistently high-quality work to be delivered efficiently and to agreed standards. Sitting at the centre of the creative design operation, the Studio Director ensures that design work is delivered by the right people, at the right time, and in line with business priorities. As a senior leader and line manager for the design team, the role balances creative ambition with operational discipline, working in close partnership with the Creative Director, Product Director, Editorial Director and Production Director to align studio output with strategic objectives. This role is pivotal in building scalable, effective studio systems and fostering an environment in which creative teams are supported, empowered, and able to perform at their best. Main Duties Traffic, Planning & Resourcing Own end-to-end traffic and scheduling for the design team, working closely with Design Team Leads. Translate product and commercial priorities into clear, achievable creative plans. Build and maintain forward-looking capacity plans across permanent designers, freelancers and agencies. Balance workloads to avoid bottlenecks Manage prioritisation, dependencies and sequencing across multiple product lines and seasons. Proactively identify resourcing risks and recommend solutions (re-prioritisation, freelance support, scope or timeline changes). Operations & Workflow Design and continuously improve creative design workflows from brief to final delivery and handover to production. Ensure briefs are well-formed, prioritised and actionable before work enters the system. Implement stage gates, review points and sign-off processes that protect quality and timelines. Own and evolve creative project management tools, templates and reporting. Drive consistency, transparency and accountability across all creative workstreams. Cross-Functional Leadership Act as the primary operational interface between Creative, Product and Production teams. Partner with Product to align creative output with product strategy, roadmap and commercial goals. Work with Production to ensure creative timelines support manufacturing, sourcing and retail deadlines. Support the Creative Director in maintaining creative standards while delivering against real-world constraints. Facilitate planning, prioritisation and trade-off conversations when demand exceeds capacity. Team Leadership & Enablement Lead and develop the Creative Design Operations / Traffic / Studio Management function. Line-manage and support the design team, fostering clarity, and trust. Coach teams to work effectively within structured, scalable processes. Enable better planning, prioritisation and feedback conversations across creative leadership. Promote sustainable ways of working. Commercial & Strategic Impact Provide leadership with a clear, accurate view of creative capacity, timelines and delivery risks. Support decisions around investment in headcount, tools, freelancers and agencies. Ensure creative operations scale effectively as the business grows into new categories, markets and channels. Help balance innovation and speed-to-market with quality, cost and operational discipline. Governance, Reporting & Performance Define, track and report on key operational metrics for the design team. Ensure compliance with internal governance, brand standards and relevant external requirements. Support recruitment planning and hiring alongside the Creative Director and Studio Manager Skills and Experience Proven experience leading creative operations, studio management, traffic, or resource planning within a fast-paced creative environment. Highly organised and structured, with the ability to remain calm under pressure and bring clarity to complex workflows and competing priorities. Strong people leadership skills, with a demonstrated ability to support team wellbeing, performance, and professional development. Experience operating effectively within matrix organisations, partnering confidently with multiple senior stakeholders. Commercially astute, with a clear understanding of how creative delivery supports wider business objectives and outcomes. Comfortable challenging priorities, facilitating trade-offs, and making informed, pragmatic recommendations to enable effective decision-making. What We Offer Competitive salary and benefits package. Opportunity to work in a creative and supportive environment with a passionate team. Career development opportunities and a chance to grow within the company. Location This role is based in our Bath office. Please be based in the UK and within commuting distance of Bath. TPBN1_UKTJ

Group Service Director Location: Bath Hybrid (Client Travel as Required) Salary: Circa £80,000 - £100,000 (dependent on experience) Bonus Benefits Reporting to: Chief Operating Officer The Opportunity This is a pivotal, high-visibility leadership role created to architect and scale the Service division into a best-in-class, customer-centric engine for growth and retention. Currently a department with c. £8m turnover, you will be responsible for executing an ambitious plan to grow this to c. £24m over the next three years. This is a unique opportunity to build, shape, and lead a function from the ground up, embedding a high-performance culture and scalable operating model that will support the businesss ongoing expansion, both organically and through acquisition. Purpose of the Role To provide strategic and operational leadership for the Service function, ensuring the delivery of exceptional, compliant, and profitable service across all companies (Fire, Security, Electrical). You will be the driving force behind our service culture, leveraging technology and data to optimise performance, ensure regulatory compliance, maximise client retention, and identify revenue growth opportunities through upselling and cross-selling. Key Responsibilities Strategic Leadership & Commercial Growth: Develop and execute the strategic growth plan for the Service division, aligning with overall business objectives. Drive commercial performance through expert management of service contract portfolios, including negotiation, renewals, and pricing strategies. Build a service function agile enough to integrate new business lines and acquired companies seamlessly. Identify and capitalise on opportunities for revenue growth through proactive account management, upselling of additional services, and cross-selling across the portfolio (Fire, Security, Electrical). Operational Excellence & Service Delivery: Assume full P&L and operational accountability for the Service division. Design, implement, and manage robust processes and operating models to ensure consistent, efficient, and high-quality service delivery. Ensure all team activities meet and exceed Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and contractual obligations. Lead and inspire a multi-layered team, fostering a culture of accountability, proactive problem-solving, and exceptional customer service. Establish and maintain comprehensive dashboards and reporting systems to monitor performance, identify trends, and drive data-led decision-making and continuous improvement. Compliance, Quality & Safety: Serve as the ultimate authority on service compliance, ensuring all activities adhere to relevant industry regulations and standards. Maintain and enhance all necessary company and individual accreditations. Embed a culture of absolute integrity and safety in all service operations. People & Culture Leadership: Build, mentor, and lead a high-performing, motivated service team. Recruit key talent as the department scales. Champion our core values, embedding a customer-centric and collaborative team spirit at every level. Act as a change leader, effectively managing restructuring, process evolution, and integration activities. Collaborate closely with HR, Fleet, Operations, Finance, and other support functions to align goals, control costs, and implement improvements. Stakeholder Engagement: Act as a key ambassador for the Service function, presenting at board level and influencing strategy. Build and maintain strong, strategic relationships with key clients, ensuring high levels of satisfaction and retention. Work closely with the sales and business development teams to support client retention and new contract wins. Person Specification - Essential Experience & Skills: Proven senior leadership experience (e.g., Service Director, Head of Service) within the Fire & Security sector. Expertise in running multi-region service operations. Experience in Electrical Compliance is highly advantageous. Demonstrable experience of leading large, multi-layered operational/service teams within a technical, field-based environment. (Service contracts, SLAs, reactive works, maintenance delivery etc). P&L Accountability track record. Strong track record in service contract management, P&L accountability, commercial negotiation, and driving revenue growth through retention and account development. Possess the ability to challenge engineers, managers and coordinators on technical business aspects, industry standards and best practice in relation to QHSE. In-depth working knowledge of accredited environments (NSI, BAFE, SSAIB, NICEIC etc.) and the relevant British Standards and regulations governing Fire, Security, and Electrical services. Proven ability to design, build, and scale service operations. Experience in integrating acquired businesses or new service lines is highly desirable. Data-Driven Leader: Adept at using service management software, dashboards, and data analytics to drive performance, efficiency, and strategic decision-making. Change Agent: Excellent change management skills, with experience in restructuring teams and embedding new processes and cultures. Entrepreneurial Mindset: A forward-thinking, hands-on, and dynamic leader who is both strategic and execution-focused. Personal Attributes: Exceptional communication, influencing, and leadership presence. Resilient, agile, and able to thrive in a fast-paced, growth-oriented environment. Unquestionable integrity and a commitment to transparency. A passionate advocate for customer service excellence. A collaborative leader who builds strong relationships across all levels of the business. TPBN1_UKTJ

Talent Advisor Department Human Resources Salary Starting from £31,236, rising to £37,694 Closing date Sunday 01 March 2026 About the role The University of Bath's strategic vision to become an outstanding and inclusive institution, driving excellence in research and education whilst fostering strategic partnerships, depends fundamentally on attracting and retaining exceptional talent. We are seeking a Talent Advisor who shares our commitment to excellence and innovation, and who will play a vital role in bringing the right people into our organisation to deliver on our ambitious goals. As a Talent Advisor, you will collaborate with your Talent Advisor colleagues, the Talent Acquisition Specialist and Deputy Director (Talent) to continue the development and delivery of an "always-on" recruitment strategy, continuously attracting high-quality candidates whilst adapting your approach to meet the diverse hiring needs across the university. You'll join a driven and successful talent acquisition team that has grown from zero to six in three years, creating the nucleus of a collaborative, motivated and highly performing talent function that operates within the wider recruitment team. Yet there's still tremendous opportunity to make an impact, bringing fresh ideas, learning from experienced colleagues, and contributing to a team where a drive for excellence in recruitment is matched by an environment built for growth and development. You will own the delivery of recruitment projects across various functions, focusing on sourcing and assessing candidates within defined timeframes. One week, you might be talent pooling for Technicians; the next, you could be recruiting for a Lecturer in Machine Learning. This role will allow you to engage with influential individuals within the university and become an expert in various markets, mapping them comprehensively to identify and attract top-tier candidates. About You You'll be a solutions-oriented individual who can navigate beyond rigid policies, with an open, curious mindset to ask questions that no one else would ask, and who can engage comfortably in ambiguous situations. A natural problem solver with a detective mindset, you will provide collaborative advice on best recruitment practices. Your efforts will help us anticipate candidates' career trajectories, offering them opportunities beyond what they had imagined. Further Information This is a fixed-term position to cover maternity leave, with an anticipated end date of April 2027, or the early return of the postholder. For an informal discussion about the role, please contact Francis Ondoro, Talent Acquisition Specialist or Sarah Sutton, Deputy Director (Talent). Interviews will be held week commencing 16 March. About the team Join our small, agile Talent Acquisition team and make a meaningful impact across the university. Be part of a transformative approach to recruitment that prioritises innovation and inclusivity. This is an opportunity to shape the future of our recruitment services and contribute to our shared vision. If you're ready to lead a fantastic team and make a significant impact in the recruitment landscape, we want to hear from you! What we can offer you: We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured - Cycle to work scheme - Electric vehicle salary sacrifice scheme - Staff discount at Team Bath gym - Staff discounts on postgraduate tuition fees - Staff discount on language courses - Generous employer contributory pension schemes - Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance - A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning and more - Free entry to the Holburne Museum in Bath - Local discounts and more - A family-friendly workplace - An excellent reward package that recognises the talents of our diverse workforce - Relocation allowance - Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at the initial shortlisting stage. TPBN1_UKTJ

HR Business Partner Department Human Resources Salary Starting from £47,389, rising to £56,535 Closing date Wednesday 04 March 2026 About the role This is an excellent opportunity to take on an HR Business Partner role in a supportive and respected team, which has arisen from the successful progression of the current postholder within the University. As an HR Business Partner, you will have a key consultative and partnering role to specified client departments and services within the organisation. Your role will focus on strategic HR, providing resources, being accountable for service delivery and building relationships to enable the delivery of the mission and objectives set out by the organisation, and developing the capability and culture. The role will also lead employee relations within the specified client departments / School. The HR Business Partner is a key member of senior leadership teams in the specified client departments, understanding and contributing to organisational strategy, management and delivering on University objectives. As an HR Business Partner, you may, at any time, be expected to undertake the roles of strategic planner, facilitator, trainer, coach, expert advisor, project manager or critical friend. This role includes critical strategic input to the board of a sub-company to the University and working as the HR Lead to an important cross-University Programme. The ability to identify and adapt the critical HR solutions to meet very different organisational needs and ensure their delivery will be essential in this exciting role. About you We are a forward-looking HR department, always looking to constantly improve what we do and drive our practice across a diverse organisation to keep Bath right at the top of UK universities. Working here, you have the opportunity to learn from some of the UK's leading HR academics and put that into practice in the 2023 Sunday Times University of the Year, with the satisfaction of knowing that you are supporting real advances in research and learning that benefit the UK and the world. Further Information This role is offered on a full-time (36.5 hours per week), fixed-term basis, with an expected duration of 12 months. For informal discussions about the role, please contact Peter Eley (Deputy HR Director). We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured - Cycle to work scheme - Electric vehicle salary sacrifice scheme - Staff discount at Team Bath gym - Staff discounts on postgraduate tuition fees - Staff discount on language courses - Generous employer contributory pension schemes - Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance - A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning and more - Free entry to the Holburne Museum in Bath - Local discounts and more - A family-friendly workplace - An excellent reward package that recognises the talents of our diverse workforce - Relocation allowance - Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses Find out more about our benefits on our website and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn. Right to Work in the UK : We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting : We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage. TPBN1_UKTJ