Service Manager - Repairs
1 day ago
Oldham
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION We have an exciting opportunity for a Service Manager to join the Guinness Property Team. This is a full-time, 39-hour-per-week, permanent role based in our Oldham office. We are currently working to a hybrid working style. The overall purpose of the role is to manage and support an area-based operational team in the delivery of a quality Responsive Repairs service. What we are looking for We are seeking a dynamic leader with strong expertise in building construction, maintenance, and repairs, supported by up - to - date knowledge of safety and housing legislation. The ideal candidate will have proven experience managing and motivating operational teams, overseeing subcontractors, and delivering a high - quality, customer - focused repairs service. Strong communication skills, familiarity with repairs management information systems, and the ability to drive performance are essential. Candidates must demonstrate behaviours aligned with the Guinness values and a commitment to sector best practice. You will be able to demonstrate: Essential: • Up-to-date knowledge of building construction, maintenance, repairs, and safety legislation., • Experience of leading, managing, developing, and motivating teams., • Up-to-date knowledge of housing sector best practice and relevant legislation., • Knowledge and experience of sub-contractor management., • Experience of successfully delivering an excellent customer focussed repair service., • Experience of repairs management information systems., • Excellent oral and written communications., • Ability to manage and performance manage operational teams., • Experience of working as part of a management team delivering front-line services., • Relevant Technical qualification - trade NVQ level 3 or equivalent. REEDTGP Benefits • Holidays:We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days)., • Competitive Pension Scheme:We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions., • Benefits Portal:We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping., • Performance Pay:Annual Performance Score bonus subject to eligibility, • Life Assurance:For peace of mind Guinness provides three times salary life cover in the event of your death, • Health Plan Options:There are a couple of health care schemes available depending on the post grade, • Access to the Finance wellbeing portal, • Professional subscription annual payment, • Travel season ticket loan, • Car lease scheme JBRP1_UKTJ