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Job Description Insurance Sales Representative (South Plainfield, NJ) POSITION OVERVIEW I am looking for enthusiastic candidates for an insurance sales producer position. This position is located at Daniel Barros State Farm Agency in South Plainfield, NJ. The right candidate will build and develop customer relationships within the community to promote insurance products including auto, home, and life insurance products. I seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. We work with many Spanish speaking clients, so being fluent in Spanish is important. Sales and systems training is provided. RESPONSIBILITIES • Develop leads (some of which are provided by the agency), identify customer needs, and market appropriate products and services, • Establish customer relationships and follow up with customers as needed, • Use a customer-focused, needs-based review process to educate customers about insurance options., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification., • Other duties as assigned DESIRED SKILLSET • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Ability to assess customer needs and conduct effective interviews, • Previous experience in a sales role is preferred but not required, • NJ Property, Casualty, Life Producer licenses required. Can be obtained after hire date. (Cost of licensing and continued education is reimbursable), • Self-motivated and able to work in a team environment, • Fluent in Spanish COMPENSATION AND BENEFITS • Base Salary: (This can vary based on experience), • Uncapped Commissions: Based on your new production monthly. You control how much you can earn, • Bonuses: Based on performance achievements throughout the year, • Paid Time Off: Up to 4 weeks of PTO per year (vacation/sick/personal days) as well as major holidays GROWTH POTENTIAL Within Agency: Annual reviews and raises, as well as positional promotions (Ex: Insurance Account Rep, Senior Insurance Account Rep, Sales Manager, etc.) Agent Aspirant: If you have what it takes, you can also become a State Farm agent and run your own agency. This position will provide valuable insight about the insurance industry, and as an authorized State Farm agent team member, you can enter the Agent Aspirant program. This program is designed by State Farm to locate motivated individuals with an entrepreneurial mindset. The agent (Daniel Barros) will train the candidate on how to run an agency. HOURS Monday through Friday - 9:00am - 5:00pm EMPLOYMENT TYPE: Full-Time SALARY $60,000.00 to $85,000.00 /year \nCompany Description State Farm Insurance Agency located in South Plainfield, NJ. State Farm Insurance Agency located in South Plainfield, NJ.

Job Description Personal Lines Sales Account Manager Grober Imbey Insurance Agency (GIA) is leading local insurance Agency that provides a broad array of property and casualty, life and health and risk management products and services. We are seeking highly dynamic and motivated personal lines professional to join our team in our personal lines department. As a Licensed Sales Professional you will work in a fast paced, high energy atmosphere. Be part of a sales team focused on providing property & casualty and life insurance products that help customers protect their homes, cars, and retirement incomes, and live a good life. If you have a passion for helping others and an interest in building your career with a strong local business, this is the perfect opportunity for you! Be a team player to help grow the agency. Achieve sales goals through leads and referrals. Be organized and efficient. Help protect customers by offering insurance and financial products that will meet their needs. Conduct needs-based customer policy reviews and update coverage. Ensure a positive customer experience. Confident self-starter who works well independently. Excellent verbal and written communication/interpersonal skills. Sales experience a plus. Bilingual candidates welcome. The Personal lines customer service representative assists the Account Executive and other department personnel by processing work associated with insurance accounts, such as issuing insurance ID cards, rating, data entry, renewal preparation and other tasks associated with servicing our existing customers for their personal insurance needs. *Preferred • 3 +years of prior experience providing service or account management of Personal Insurance lines with a carrier or agency., • Working knowledge of MS systems, i.e., MS Excel, MS PowerPoint, Outlook and MS Word, • Needs to be Property & Casualty licensed, • AMS360 knowledge a plus\nCompany Description Grober Imbey Insurance Agency (GIA) is a family-owned, independent insurance agency that has been serving individuals, families, and businesses for more than 50 years. Based in Valley Stream, New York, we have built our reputation on providing exceptional service, trusted advice, and customized insurance solutions tailored to each client’s unique needs. As an independent agency, we represent many of the nation’s leading insurance carriers, allowing our team to provide clients with a wide range of coverage options across personal, commercial, and high-net-worth insurance. GIA has experienced significant growth in recent years while remaining committed to the personal service and family-oriented culture that have been the foundation of our agency since its beginning. We believe in investing in our employees, embracing technology and innovation, and creating opportunities for team members to learn, grow, and build long-term careers. At Grober Imbey, we take pride in doing things differently. We combine the resources and capabilities of a large insurance organization with the accessibility, relationships, and culture of an independent, family-owned agency. We are always looking for motivated, positive, and service-driven individuals who want to grow with us and be part of our continued success. Grober Imbey Insurance Agency (GIA) is a family-owned, independent insurance agency that has been serving individuals, families, and businesses for more than 50 years. Based in Valley Stream, New York, we have built our reputation on providing exceptional service, trusted advice, and customized insurance solutions tailored to each client’s unique needs.\n\nAs an independent agency, we represent many of the nation’s leading insurance carriers, allowing our team to provide clients with a wide range of coverage options across personal, commercial, and high-net-worth insurance.\n\nGIA has experienced significant growth in recent years while remaining committed to the personal service and family-oriented culture that have been the foundation of our agency since its beginning. We believe in investing in our employees, embracing technology and innovation, and creating opportunities for team members to learn, grow, and build long-term careers.\n\nAt Grober Imbey, we take pride in doing things differently. We combine the resources and capabilities of a large insurance organization with the accessibility, relationships, and culture of an independent, family-owned agency.\n\nWe are always looking for motivated, positive, and service-driven individuals who want to grow with us and be part of our continued success.

Job Description IDT’s Retail division is looking for Brand Ambassadors (“BA”). IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors Responsibilities: • In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products., • Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials., • The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff., • Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company.More specifically, responsibilities include, but are not limited to:, • Visiting retailers/stores on a daily basis, • Maintain the POP material placement for all products and distribute new POP material, • Collect key information by doing specific surveys for different products, • IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc), • Completion of Financial Service Applications (Money Transfer, Bill Payment, etc)., • Introduce new products to our retailers, • Research information about competitor's offerings and new products, • Create reports with the findings of each daily route and analyze data in order to offer recommendations, • Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions, • Report stores that have low inventory or low balances., • Participate in events and in-store promotions., • Push and find leads for all our retail product lines., • Use our CRM to update and maintain the information and pictures of our retailers.Requirements:, • Proven work experience in a relevant role, including as an account manager, • Bilingual professionals with fluency in both English and Spanish are preferred, • Must be prepared to go door-to-door visiting customers., • Basic computer skills – comfortable using tablet and Bluetooth equipment, • Ability to communicate, present and influence key stakeholders at all levels, • Proven ability to multitask while maintaining sharp attention to detail., • Authorized to work for all US employers., • Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program).We offer you:, • Hourly rate of $16.50/ hour + the ability to earn commissions., • Mileage and gas reimbursement program., • On-the-job training and a dynamic work environment., • Excellent and competitive benefits package, including medical, dental, and 401(k).About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services, and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services, supporting IDT's mission to enable people to stay connected and share resources with family and friends worldwide. Join us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Inside Sales - A E Petsche As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services. What You Will Be Doing: Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepare orders, from quote work if applicable, for submission based on receipt of the customers’ purchase orders ensuring that all required information for accurate processing is included. Problem Resolution: Works with appropriate vendor contacts and internal departments to solve pre-sales and post-sales problems – End User records, programs, RMA's, maintenance contract additions and removals, invoicing, credit, shipping issues, etc. Escalates issues when appropriate to management. . Opportunity tracking and Forecasting: Develops opportunities and effectively increases sales by consultative interaction with customers in order to achieve or exceed sales and margin quota. Able to communicate information on all significant opportunities. Responsible for consolidating, entering and validating end user opportunities for their assigned resellers. Responsible for updating sales cycle progress. Uses the opportunity information and is responsible for providing a timely, accurate forecast to manager. What We Are Looking For: 2-3 years related experience and/or training (inside sales, account management, material planning, buying or program management). Ability to: ◦write routine reports and correspondence. Speak effectively before groups of customers or employees of organization. Communicate ideas and information in a concise, logical way. Listen attentively and confirm the message presented. Communicate effectively via phone and email. Deliver sensitive communications with appropriate level of tact and diplomacy. This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees). Work Arrangement: Hybrid: 3 days in office/2 days work from home What's In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. Medical, Dental, Vision Insurance 401k, with matching contributions Short-Term/Long-Term disability insurance Health Savings Account (HSA)/ Health Reimbursement Account (HRA) options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Reinstatement return eligible Growith opportunities Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) On-site Café with Catering Option for Busy Lifestyles 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! Bike racks And more! $25.49 - $31.16 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. US-CO-Denver, Colorado (Panorama Arrow Building) Full timeSales Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. _ All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Coca-Cola is seeking Sales Merchandisers to stock, merchandise, and maintain Coca-Cola beverage products in retail stores such as grocery stores, convenience stores, and big box stores. Sales Merchandisers are responsible for stocking shelves, filling coolers, building product displays, rotating product to ensure freshness, organizing backroom inventory, and ensuring Coca-Cola products are properly displayed according to company merchandising standards. Merchandisers travel to multiple store locations on an assigned route and work with store managers to maintain inventory levels and ensure shelves and displays remain fully stocked. This position typically pays $18 to $24 per hour, with opportunities for overtime pay, mileage reimbursement for travel between stores, holiday pay, and performance-based bonuses depending on location and route. Sales Merchandisers are responsible for unloading product from delivery trucks, stocking shelves and coolers, rotating product, building promotional displays, organizing backroom inventory, tracking inventory levels, communicating with store managers, and maintaining Coca-Cola merchandising standards. Employees must follow company safety procedures and route schedules while working independently. Full-time employees may be eligible for benefits including medical, dental, and vision insurance, 401(k) with company match, paid time off, paid holidays, mileage reimbursement where applicable, and opportunities for advancement into Route Sales Representative or Account Manager roles. Some locations may also offer performance bonuses based on sales volume, display execution, and store performance.

Must have Property Management experience in NYC!! You must live in the Tri state Area! Must have great communication skills and be a self-starter! Do not apply unless you have the above experience and great communication skills. • The financial analysts are the “controllers” of the properties that DEPM manages. They monitor the financial position of the properties and are in charge of the general ledgers and cash flows for their portfolio. It is their job to produce budgets and analytical review of items in order to produce accurate and meaningful monthly financial reports. Daily: • Review transaction of their property to ascertain that they are correct and posted properly to general ledger., • Review cash balance to determine that property has enough funds to pay their liabilities and bank accounts would not be overdrawn. If necessary, prepare transfers to cover accounts., • Approve payables based on cash flow and determine if they are correctly coded to general ledger account., • Answer or find answers for financial questions from property manager or board members., • Review and approve check requests., • Check requests for capital improvement projects should be reviewed to make sure there is not a duplicate payment and that the attached engineer report indicates proper year-to-date payments and application number., • More information of the job duties will be explained more during the interviewing process. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and critical thinking skills. Ability to function well in a high-paced and at times stressful environment. Must have the following Bachelor's degree in accounting, Economics, or Finance or equivalent experience 2 - 3 years' financial analysis and modeling experience Advanced knowledge of Excel is a must. Great communication skills!

ABOUT THE ROLE The Operations Manager is the operational engine of the center. This role exists to ensure the center runs smoothly, professionally, and profitably on a day-to-day basis while supporting the General Manager in sales execution, client retention, and strategic priorities. The OM is expected to think beyond task execution and operate with judgment, accountability, and initiative. This role bridges operations, hospitality, technology, and sales support. A successful OM reduces friction, anticipates needs, solves problems before they escalate, and actively uses modern tools including AI to work smarter and faster. REPORTING STRUCTURE The OM reports directly to the General Manager, and works in close partnership with the GM. The OM also serves as the GM’s primary operational support person. CORE RESPONSIBILITIES 1. Client Experience and Hospitality Leadership • Sets the tone for hospitality and service excellence at the center., • Serves as a primary point of contact for clients and guests, addressing inquiries and resolving concerns in a timely and professional manner., • Provides ongoing client support including administrative assistance and service requests, • Ensures clients, visitors, and prospects feel welcomed, supported, and taken care of., • Sorts and distributes incoming mail and packages daily, including preparing outgoing mail and coordinating mail forwarding as requested., • Oversees conference room readiness, mail accuracy, package handling, and common area standards., • Hosts and supports client events and community initiatives. 1. Daily Operations Ownership • Owns the daily operational flow of the center., • Ensures front desk coverage, opening and closing procedures, and service continuity., • Acts as a primary escalation point for client issues when the GM is unavailable., • Maintains confidentiality and professionalism at all times. 1. Sales and Revenue Support • Actively supports the GM with sales tours when requested., • Prepares, customizes, and organizes proposals, pricing summaries, and supporting materials., • Assists with updating CRM records, follow-ups, and tracks proposal status as directed., • Ensures offices and services are fully prepared for new move-ins., • Supports retention efforts including renewals, upgrades, and service changes. 1. Technology, AI, and Process Optimization • Manages phone systems, voicemail programming, call routing, and directories., • Troubleshoots and coordinates resolution of technology issues including internet, phones, printers, and scanners., • Supports client onboarding related to basic technology and systems., • Uses AI tools as part of daily workflow to improve efficiency, accuracy, and responsiveness. 1. Financial and Administrative Support • Assists with daily deposits, billing support, and account accuracy., • Maintains accurate internal records, logs, and shared documents., • Manages inventory and supports cost control. 1. Facilities and Security Oversight • Ensures the center meets Quest standards for cleanliness, appearance, and readiness (COARA), • Coordinates furniture moves, office setups, and light maintenance., • Supports center security procedures and access control. Salary – $58,000 - $62,000 Job Type: Full-time / on-site in FiDi (10005) Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Experience: Office management: 3 years (Preferred) 5 years of experience in an office setting Associates Degree or equivalent experience NOTE: Phone calls or in-person visits ARE NOT PERMITTED and will result in not being considered for the position.

Job Description Collections Analyst | Garden City, NY | Onsite | Pay: $35–$38/hr | Salary upon conversion: $75,000 | 3+ Month Temp-to-Perm About the role A well-established, industry-leading construction and crane services company with over 80 years of history is seeking a Collections Analyst to cover a maternity leave with strong potential to convert permanently. This is a high-volume, standalone collections role managing a portfolio of approximately 300 accounts and $15M in outstanding receivables — ideal for a seasoned B2B collections professional who is assertive, organized, and thrives in a collaborative environment. What you'll actually do • Manage a portfolio of approximately 300 commercial accounts, prioritizing collection activity based on aging and risk, • Conduct approximately 30 customer touchpoints daily via phone and email to follow up on outstanding balances, • Negotiate payment commitments and develop collection strategies to resolve past-due accounts, • Manage customer disputes by looping in the Sales team to gather information and drive resolution, • Participate in weekly Sales team meetings to review problem accounts and align on collection strategies, • Perform customer account reconciliations and follow up on discrepancies, • Generate and analyze DSO and AR aging reports in Excel, • Drive timely payment resolutions across a mix of larger and smaller accounts, • Maintain accurate documentation of all collection activity and account status What we're looking for • 4+ years of B2B collections experience managing a high-volume commercial portfolio, • Proven experience managing 300+ accounts simultaneously, • Comfortable conducting 30+ customer touchpoints daily via phone and email, • Strong proficiency in Microsoft Excel — VLOOKUPs and PivotTables required, • Experience generating DSO and AR aging reports, • Highly collaborative with Sales teams — assertive yet professional in all communications, • Strong account reconciliation and dispute resolution skills, • Construction, crane, transportation, or field-service industry experience a plus Additional details • Location: Garden City Plaza, Garden City, NY 11530 | Fully onsite, • Schedule: Mon–Fri, 8:30am–5:30pm or 8am-5pm | 40-hour work week, • Engagement: 3+ month temp-to-perm, • Interview process: Virtual with Director of Credit & Collections and AR Manager → Onsite interview, • Benefits upon conversion: Medical (3 plan options), 401(k) with 4% match, 2 weeks PTO

• We operate at the intersection of Sales, Product, and Engineering to deliver seamless, scalable integrations for small and medium businesses to enterprise merchants. Success in this team requires strong ownership, customer obsession, and the ability to move quickly while solving complex problems with clarity and precision., • Deep expertise in payments and integrations, with hands-on experience designing and delivering API-based solutions across e-commerce platforms, and the ability to translate complex technical requirements into scalable, high-quality implementations., • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office. Start your adventure with Zip Zip is looking for a commercially sharp, technically credible Solutions Engineering Manager to lead our US merchant integration function and serve as the senior technical voice across our most strategic partnerships. Sitting at the intersection of Sales, Product, and Engineering, this player-coach role owns the full technical lifecycle—from pre-sales solution design through integration delivery, and post-launch support—while leading and scaling a high-performing Solutions Engineering team. In this role, you'll lead and scale an agile scrum engineering team — owning sprint planning, backlog refinement, and delivery cadences. You’ll partner closely with cross-functional teams and enterprise merchants to translate complex business needs into scalable technical solutions, accelerate revenue by removing integration friction, and deliver a best-in-class merchant experience. This is a high-impact role in a fast-paced, high-growth environment, where you’ll shape how we scale integrations, influence product direction through merchant insights, and help keep Zip competitive with leading BNPL providers. Interesting problems you’ll get to solve • Design the playbooks, standards, and escalation frameworks that turn one-off merchant integration wins into repeatable, scalable delivery across Zip's entire portfolio., • Move from owning individual merchant technical implementations to architecting how your team engages across web, payment, and commerce technologies — ensuring every Solutions Engineer shows up with credibility and consistency., • Synthesize insights from dozens of merchant relationships to drive meaningful product and platform decisions, amplifying your influence far beyond what any individual contributor can achieve., • Build and maintain deep organizational expertise in payments, BNPL, and Zip's evolving platform — shaping how that knowledge is developed, documented, and deployed across the team., • Elevate how Zip presents technically in the market by coaching a team that can win in the room with C-level stakeholders across any vertical or geography, rather than relying on any single expert., • Transform recurring integration friction, deployment bottlenecks, and cross-functional misalignment into structured process improvements that measurably reduce merchant time-to-live., • Own the strategy and execution of Zip's developer portal and documentation experience — turning it into a competitive advantage that accelerates self-serve integration velocity at scale., • Set the direction for AI tooling adoption across the Solutions Engineering function, identifying where automation and intelligence create the highest leverage for your team's time-to-value., • Become the senior internal voice that keeps Zip's commercial ambitions technically grounded — bridging Sales, Product, and Engineering so that what gets sold can always be delivered. What you’ll bring to the team • 8+ years of experience in Solutions Engineering, Technical Account Management, Sales Engineering or Integration Engineering, with at least 3 years in a people management role leading client-facing technical teams in payments, BNPL, Fintech or e-commerce environments., • Demonstrated success building and scaling Solutions Engineering or merchant integration functions — including hiring, coaching, and developing engineers across varying levels of seniority., • Deep technical fluency across payments (Stripe, Adyen, Paypal, Square, Fiserv), APIs/SDKs, e-commerce platform ecosystems (Shopify, WooCommerce, Salesforce Commerce Cloud, Magento, BigCommerce), and modern web integration patterns, with the ability to roll up your sleeves and engage directly in complex technical discussions., • Proven track record of owning enterprise merchant or partner relationships at a senior level — leading executive-facing conversations, navigating complex sales cycles, and serving as the definitive technical voice in strategic accounts., • Experience designing and operationalizing team-level delivery frameworks — sprint planning, backlog refinement, escalation paths, and integration playbooks — that drive consistency and reduce time-to-live across a merchant portfolio., • Strong commercial instincts with the ability to connect technical delivery to revenue outcomes, balancing merchant experience with business impact in a fast-paced, high-growth environment., • Exceptional cross-functional leadership skills, with a track record of aligning Sales, Product, and Engineering around shared priorities and translating merchant insights into actionable product feedback., • Experience establishing or significantly contributing to developer portal strategy, technical documentation standards, and self-serve integration tooling that scale beyond the team itself., • Hands-on experience adopting or scaling AI tools and automation within a Solutions Engineering or technical delivery function to improve team efficiency and merchant time-to-value., • A high-adaptability leadership style with a bias for action, a builder's mentality, and the ability to thrive — and help your team thrive — in an environment of shifting priorities and rapid growth., • Clear alignment with _ What you’ll get in return Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make big things happen quickly. We want you to feel welcome and as though you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, and be surrounded by smart, friendly people and leaders that have your back. We think these are just some of the best things about being a Zipster. We will also offer you: • Flexible working culture, • Incentive programs, • Unlimited PTO, • Generous paid parental leave, • Leading family support policies, • Company-sponsored 401k match, • Learning and wellness subscription stipend, • Beautiful Union Square office with a casual dress code, • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations. The annual base Pay Range for this position is $170,000 - $180,000. This range reflects our US national compensation band (USN). Additional premium percentages may apply based on our tiered premium strategy. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or commission awards, in addition to a full range of medical, financial, and/or other benefits. #LI-Remote *Please note that visa sponsorship is not available for this position. If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip is a global ‘Buy Now, Pay Later’ company that gives our millions of customers simpler and fairer ways to pay. We are proud to be a global business built around our US and ANZ core markets working with merchant partners including Amazon, Best Buy, eBay and Uber. United by our mission, purpose and values - Customer First, Own It, Stronger Together & Change The Game - we are the next generation of payments, helping people across the globe to fearlessly take control of their financial future. We are Zip, and we are just getting started. _ _ Zip participates in the federal government’s E-Verify program

Lumana is on a mission to empower organizations by unlocking the value of their visual data — not just record the world, but to actually understand it and extract meaningful insights. Our AI video security platform delivers unmatched visibility and control, helping customers enhance security and safety, streamline operations, and respond instantly when it matters most. Founded in 2021, we are backed by tier-one Silicon Valley investors with deep team expertise in AI, computer vision, and machine learning. We are one of the fastest-growing video security companies and recently raised the largest Series A within our industry. We’ve built the most intelligent video security solution on the market — one that sees what matters, acts fast, and prevents what used to be inevitable. At Lumana, teams are small, dynamic, and trusted to lead. We think big, move fast, and execute like owners — because we are. Your impact here won’t be filtered. It will be visible, lasting, and real. Role Description The founding Senior Customer Success Manager (CSM) will be Lumana’s first Customer Success hire in the U.S. and will build the U.S. enterprise Customer Success function from the ground up. This is a hands-on builder role responsible for establishing the processes, operating rhythms, and customer programs that create a scalable post-sale motion while directly managing strategic enterprise accounts. The Senior CSM owns the full post-sale customer lifecycle — from technical onboarding and product adoption through customer health, value realization, expansion readiness, and predictable renewals. As the primary account quarterback, this role partners closely with Solutions Engineering, Technical Support, Operations, and Sales to ensure enterprise customers achieve measurable business outcomes with Lumana. Success in this role means both building the CS foundation for Lumana’s U.S. enterprise business and delivering exceptional outcomes for a portfolio of strategic accounts. The ideal candidate is equally comfortable designing the playbook and being in the trenches with customers to execute it. Location Remote - USA Compensation Senior CSM (7–10 years experience) Base: $115K–$130K, Variable: $20k, OTE: $135K–$150K Responsibilities Onboarding & Activation Lead post-sale customer introductions and kickoffs Create and maintain an onboarding tracker capturing: Equipment shipping and delivery status Internet connectivity validation SE assignment and configuration completion Coordinate with Solutions Engineering to ensure configuration meets customer requirements Confirm deployment milestones and validate time-to-first-value Ensure successful onboarding sign-off Adoption & Customer Health Continuously monitor defined customer health metrics including: Platform usage and login activity Alert configuration and use case adoption Support ticket trends Feature requests and product feedback Proactively identify risks and escalate when needed Partner with SE, Support, and AE to resolve adoption gaps Maintain an active dashboard of owned accounts and status Account Management & Expansion Readiness Conduct Quarterly Business Reviews (QBRs) on strategic accounts Mitigate churn risks through structured engagement plans Surface expansion signals including: New site deployments Additional use cases Increased system utilization Partner with Account Executives on renewal and expansion strategy Cross-Functional Partnership Solutions Engineering: Technical implementation and advanced configuration Support: Issue resolution and ticket trends Account Executives: Commercial expansion and contract ownership The CSM acts as the internal advocate for customer success and ensures alignment across teams. Other duties may be assigned. Qualifications Must Have 7+ years in technical Customer Success, Account Management, or similar post-sale roles in SaaS or enterprise technology Experience as a Founding customer success hire in an early-stage startup Background supporting technical buyers (IT, security, engineering, operations) Experience managing high-touch enterprise accounts Strong cross-functional coordination skills Ability to interpret product usage data and translate it into action Executive communication experience, including running QBRs Structured, process-driven mindset with attention to detail Nice to Have Familiarity with APIs, integrations, or technical implementation workflows Experience building or improving customer success playbooks or onboarding frameworks Experience in security, AI, infrastructure, or data platforms Experience with camera systems, IoT, networking, or cloud platforms ✍️ Our Hiring Philosophy We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell. We aim to provide both product & industry expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication. Our Interview Process We keep it focused and respectful of your time—our typical process includes: A 45-minute conversation with our Talent Team A 50-minute interview with our VP of Operations A 30-minute interview with a Revenue Leader A 30-minute interview with a Solutions Engineering Leader A 30-minute interview with the HR Leader A 30-minute interview with our CEO ✨ What We Offer - We believe great talent deserves great support. Here’s how we invest in you: Competitive Pay: Strong base salary + uncapped commission Equity & Upside: Own a piece of what you're building Tools that Work for You: We arm our team with top-tier tech and modern sales tools—so you can focus on closing, not admin Remote-First Flexibility: Work from where you're most effective, with teammates around the globe Product Influence: Your voice matters—sales feedback directly shapes our roadmap For U.S.-Based Employees Health & Wellness: Comprehensive medical, dental, and vision coverage Time Off: 15 days PTO, paid holidays, and sick leave Financial: 401(k) with employer 4% match, equity in a fast-growing startup Remote-Friendly: Flexible hybrid/remote work arrangements depending on role Parental Leave: Paid parental leave for new parents Work Setup: Home $500 office stipend and top-tier equipment provided Lumana is an equal opportunity employer ‍We are committed to providing equal employment opportunities to all individuals regardless of race, color, ethnicity, religion, sex, gender identity, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis protected by law. Recruitment Fraud Alert: All Lumana hiring communications come from @_ — we never ask for payment or personal banking info. Recruiters & Agencies: Lumana does not accept unsolicited resumes from agencies without a signed agreement and will not pay related fees.

About the Job: LaunchDarkly is specifically looking for product oriented, customer focused, sales-oriented individuals to play a significant role in the expansion of our Mid Market Account Executive team. This role will work directly with a manager, sales engineers, and other resources to help customers successfully test, purchase, and adopt LaunchDarkly. Intelligent, creative, and fun individuals with a strong work ethic are who we want to build this team with. Responsibilities: Qualify and convert inbounds leads at a rapid pace Successfully prospect into ICP target accounts Articulate and sell the value of LD”s platform subscriptions Prepare for and run discovery sessions with new prospects to articulate LaunchDarkly’s core use cases and the value of the usage based pricing model Gain an understanding of third party architectures (AWS, Azure, GCP) to accurately position and price our usage based model Customize and deliver demos with the Solutions Engineering team Run a proof of concept for prospects Own, build and develop the relationship with existing customers, demonstrating product usage and capabilities and developing new opportunities Develop new opportunities from our existing customers Consistently hit revenue targets Educate, evangelize, and guide our customers through a successful adoption of LaunchDarkly Deliver customer feedback for our product and engineering teams Maintain up-to-date knowledge of our product and processes Keep all data in tools up to date; SFDC, Aviso, Outreach Accurately forecast sales targets on a weekly, monthly, quarterly basis Qualifications: Have a proven track record of hitting or exceeding quota Be an exceptional written and spoken communicator Be highly organized & autonomous Be comfortable and energized operating in a fast moving organization Entrepreneurial and self-motivated Enthusiastic about learning and growing at LaunchDarkly Intellectually curious and ambitious Knowledge or experience in the developer tool space a plus Experience selling to mid-market companies a plus Pay: Target pay ranges based on Geographic Zones* for Level P3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $133,000 - $182,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $119,000 - $164,000**, • Zone 3: All other US locations - $113,000 - $155,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at _. Do you need a disability accommodation? Fill out this _ and someone from our People Operations team will contact you for assistance.

Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture. Filigran solutions are now trusted by over 6,000 public and private organizations worldwide. We're looking for an Associate Customer Success Manager to join our Customer Success Team and help us to continue providing value to our customers in America. Based in the United States and working remotely, you will play a key role in ensuring the success and satisfaction of our users throughout their journey with Filigran. You will collaborate closely with support, engineering, and product teams to align technical delivery with business goals, while acting as a trusted advisor to our customers. Under the guidance of a Sr. CSM and the CSM Manager: Continuously expand knowledge of the CSM role, including each step of the customer lifecycle Willingness to learn and become proficient in OpenCTI and OpenAEV Own and manage the full customer lifecycle: onboarding, adoption, training, and renewal Build strong, proactive relationships with customers in the Americas Identify and support opportunities for upsell and cross-sell in partnership with Sales Coordinate with internal teams to resolve customer issues quickly and effectively Collaborate with Customer Support Engineers to ensure seamless communication and delivery in response to support tickets Collect and share customer feedback to improve product and service quality Track success metrics and use data to inform customer strategy and engagement You will report to the American Head of Customer Success Work closely with Customer Support Engineers (CSEs), Sales, Product, and Engineering teams Partner with regional teams to serve a diverse customer base Collaborate cross-functionally to ensure high customer satisfaction and retention 1+ years of experience in Customer Success, Account Management, or a similar client-facing role in SaaS or tech OR experience in cyber threat intelligence or all source intelligence with cyber experience Based in the United States or Canada with experience supporting national and regional customers Strong technical aptitude and ability to work with tools like OpenCTI or OpenBAS (training available) under the guidance of a Sr. CSM Excellent communication skills Comfortable in a remote, async-first culture Experience with CRM/CSM tools, customer journey tracking, and success metrics or willingness to learn under the guidance of a Sr. CSM. Familiarity with the cybersecurity sector, including threat intelligence as well as each step of the intelligence cycle Fluency in French and English We’re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster. ⭐ What we believe We believe we do work that matters, uniting defenders into a global community to make security more open, resilient & collaborative. How we work We do work that matters by combining strong engineering standards with emerging technologies, including AI, to move faster and smarter. What guides us We make our work matter by building a culture grounded in our CORE values of Cohesion, Openness, Responsibility, and Equity. The principles that guide how we make decisions, treat people, and grow together, especially when no one’s watching. Competitive pay + equity - everyone shares in our success Remote-first, flexible, and balanced - work that fits your life Your setup, your choice - pick the gear that works for you Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen We enable cybersecurity through inclusion - from code to culture. At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status. What matters here is what you bring, not what you look like, where you’re from, or how you identify. Apply now and help us build the future of the cybersecurity ecosystem, together.

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need - and ultimately get back to lives lived in full. Since 2020, Sword has expanded across Musculoskeletal, Women’s Health, Cardiometabolic, and Mental Health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 1 million members across three continents have completed over 15 million AI sessions, helping 2,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 59 clinical studies, 43 patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. Role Sword is looking for an Advisor, Health Plans to own several of our most strategically important health-plan relationships. This is a senior individual-contributor role with direct accountability for revenue retention, member marketing access, relationship strength, and the account conditions that enable cross-sell and upsell. You will act as the general manager of a concentrated payer portfolio. The work spans claims and ROI economics, marketing approvals, member access, product expansion, executive relationships, and complex operating dependencies across Sword, the plan, its subsidiaries, employer groups, and other stakeholders. Success requires the judgment to identify the real constraint, the analytical depth to understand the economics and evidence personally, and the authority to mobilize teams you do not manage. Sales will own commercial negotiations. You will make those negotiations more likely to succeed by building the relationships, gathering the intelligence, shaping the business case, and resolving the operating and value questions that determine retention and growth. AI Proficiency at Sword Health AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. Explorer (Level 1) — Uses AI daily to boost personal productivity Builder (Level 2) — Creates workflows and tools that elevate the whole team Integrator (Level 3) — Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. Own the success of a concentrated portfolio of strategic health-plan relationships, protecting revenue retention and creating the conditions for growth. Secure and expand the approvals, channels, data, and subsidiary participation that put Sword in front of eligible members, then determine whether that access is producing enrollment, utilization, and value. Build a multi-threaded network across economic, clinical, operational, and executive stakeholders, including the people who can quietly block access, renewal, or expansion. Interrogate claims, utilization, outcomes, guarantees, attribution, and ROI evidence, then lead account strategy, value communication, business reviews, and escalations. Partner with Sales on cross-sell and upsell and mobilize Sword's internal specialists as resources in an account plan you still own. Operate with significant autonomy, identifying emerging risks and opportunities, defining strategy where playbooks do not exist, and driving execution across the organization. Substantial experience managing health plans as customers from a digital-health, healthcare-technology, benefits, navigation, PBM, payer-services, or similarly relevant vendor. A track record of retaining and growing consequential payer relationships, including securing marketing access or comparable downstream action. Working depth in claims and ROI economics, with the ability to interrogate methodology, reconcile conflicting evidence, and stand behind the account position. Strong executive judgment and exceptional written and verbal communication across functions, levels, and competing stakeholder interests. Hands-on analytical self-sufficiency and a low-ego, high-ownership operating style, plus willingness to travel domestically up to 10%. The ability to thrive in highly ambiguous environments where priorities evolve quickly and success depends on judgment rather than process. $147,700 - $232,100 a year *This range includes base, variable and equity. These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*, • Life and AD&D Insurance*, • Financial advisory services*, • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*, • Health Savings Account*, • Equity shares*, • Discretionary PTO plan*, • Parental leave*, • 401(k), • Flexible working hours, • Remote-first company, • Paid company holidays, • Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Reports to: Vice President, Partner and Customer Account Management Location: Remote US Compensation Range: $134,000 - $144,000 OTE at an 80/20 split What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: As the Manager of Partner Success, you aren't just managing a team—you are building a global engine from the ground up. You will lead a newly formed squad of specialists across North America, EMEA, and APAC, ensuring our partners don't just sign up, but actually get the protection they need. This is a role for a builder who gives a $h*t about the partner experience and won't settle for "good enough" onboarding. You will be the architect of our playbooks, turning a strategic vision into a repeatable, global process that helps our partners win. You’ll be the one to look past individual tickets to see the bigger picture. By analyzing churn risk across the entire customer base, you will bubble up trends and identify where a simple process improvement can wipe out friction for thousands of partners at once. In this role, you give more than you take by acting as a strategic partner to our sales and account management leadership. You are outcome-obsessed, keeping your team laser-focused on hitting our 85% onboarding goal. Managing a distributed team requires radical candor; you will build a transparent culture where feedback flows freely and silos don't exist. Responsibilities: • Hire, lead, and coach a global team of 7–8 Partner Success Managers, fostering a high-performance culture that stays connected across time zones., • Analyze churn indicators across the entire partner base to find trends and lead process improvements that stop friction before it starts., • Design and implement the global playbooks that ensure 85% of new partners are fully set up within their first 16 days., • Partner closely with Channel Account Management leaders to identify roadblocks and ensure our enablement efforts help sales goals., • Drive the team to identify and act on "at-risk" indicators, coordinating resources to get partners back on track before they consider leaving., • Establish and track KPIs that measure the health of our partner onboarding and the impact of the enablement team., • Give consistent coaching and share best practices across the team to prevent silos and ensure a unified partner experience globally. What You Bring To The Team: • 3+ years of experience leading teams in customer success, enablement, or account management., • A proven track record of building teams or processes from scratch—you enjoy the "blank page" stage of a project., • A direct, candid communication style and the ability to lead through transparency and trust., • Experience with data and trend analysis—you know how to turn a spreadsheet of "at-risk" accounts into a strategic plan of action., • A deep personal ownership of outcomes; you don't just manage tasks, you move the needle on company goals., • Experience in the MSP or cybersecurity space is a huge plus., • A passion for culture-building and a knack for keeping remote teams feeling like one cohesive squad. What We Offer: • 100% remote work environment - since our founding in 2015, • Generous paid time off policy, including vacation, sick time, and paid holidays, • 12 weeks of paid parental leave, • Highly competitive and comprehensive medical, dental, and vision benefits plans, • 401(k) with a 5% contribution regardless of employee contribution, • Life and Disability insurance plans, • Stock options for all full-time employees, • One-time $500 reimbursement for building/upgrading home office, • Annual allowance for education and professional development assistance, • $75 USD/month digital reimbursement, • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to _. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our _ for more details on our practices and your data privacy rights. #BI-Remote

The Company Capital Markets Gateway LLC (CMG) is a capital markets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world’s most prestigious financial institutions. The CMG platform is currently relied upon by 25 investment banks and 135 asset managers representing over $40 trillion in AUM. For more information, please visit _. The Role CMG is seeking a self-motivated Customer Success Manager (CSM) to join our dynamic and fast-growing Customer Success team. We are looking for a proactive, strategic, and relationship-oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will own a dedicated portfolio of accounts, serving as the primary point of contact accountable for account health, adoption, and retention. This includes enabling successful onboarding and usage, identifying whitespace and expansion signals for Sales to pursue, and developing deep relationships with capital markets professionals. This role centers on proactive account ownership— ensuring successful enablement, healthy usage, and account retention for each account, shaping use cases, and delivering tailored solutions that protect account health, with responsive support as a complement. Strong account health is what sets the stage for renewal and future growth. The successful CSM candidate will become an expert on the CMG platform to handle a vast range of client use cases and constantly drive the value proposition of the service by providing guidance and solutions to enhance their experience. The Customer Success group acts as the “voice of the customer” to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering with Sales, Product Management, and Engineering functions. CMG is transforming one of the most exciting sectors on Wall Street, delivering innovation to the equity capital markets. We believe growth and customer success go hand in hand and our team sits at the intersection of product, commercial strategy, and client impact. • Own a dedicated book of accounts and serve as the primary point of contact for account health, adoption, engagement, and retention, • Proactively engage with clients to surface emerging needs, uncover new use cases, and drive adoption of CMG’s products, • Build and drive account plans for your book of business focused on usage health and retention; surface renewal risk and expansion opportunities to Sales, • Identify patterns in client feedback to highlight product gaps, inform internal teams, and help shape CMG’s product direction, • Deliver high-touch service and foster strong client relationships that prioritize both responsiveness and long-term value, • Diagnose and resolve customer questions with a solutions-oriented mindset, offering creative workarounds when necessary, • Build and maintain deep understanding of the CMG platform to support a broad spectrum of customer workflows and opportunities, • Independently manage fast-paced work as part of a Customer Success team, • Maintain a flexible and positive approach when navigating challenges, • Contribute to strategic initiatives and special projects that improve the customer experience and strengthen overall team impact, • 3-5 years of experience in a client-facing role, such as Customer Success, Sales, Account Management, or a similar function, with a strong track record of building relationships and delivering customer value, • Prior experience working in Fintech or within financial institutions is desired, • Ability to influence both technical and business audiences to improve the product by identifying and documenting enhancements, • Exceptional communication skills (both written and verbal) and the ability to interact with a wide range of audiences, • Curiosity and desire to learn quickly to develop domain knowledge, • Keen analytical and problem-solving skills, • Ability to multi-task balancing simultaneous customer issues, • Comfortable working in a collaborative, fast paced team environment, • Flexibility for rotational coverage of non-peak hours, • B.S. in Finance, Economics or similar business study, • Experience in the ECM space (Buyside or Sellside), • Experience with Business Analytics, • Proficient using CS related tooling – HubSpot, Jira, MixPanel, MSFT Office, etc, • Entrepreneurial mindset, • Positive, “whatever it takes” attitude, • Politeness, fun-loving disposition, respect for others, • Seat utilization across your book, • Gross retention / churn, • Activation and onboarding completion rate, • At-risk account reduction, • Quality and consistency of account plans and QBRs, • We innovate with purpose, • We focus on outcomes vs. output, • We believe diverse and inclusive teams fuel innovation, • We are humble yet candid, • We do right by the customer, • Comprehensive benefits program (Medical, Dental & Vision), • Equity, • 401k company match, • Flexible Spending & Health Savings Account, • Unlimited PTO, • Remote work environment, • Education reimbursement, • Continuous learning opportunities, • Life insurance, • Employee referral bonus, • Parental leave $90,000 - $110,000 a year The successful candidate’s salary will be determined by non-discriminatory factors such as skills and experience. Additionally, this role is eligible to participate in our benefits program including health, dental, vision, 401K, paid time off, and our equity plan. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. CMG embraces our ongoing commitment to building a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity Employer.

Senior Customer Success Manager Location: West Coast US (Remote with up to 50% travel) Canopy is dedicated to keeping medical personnel safe while at work. We offer innovative technology solutions that prioritize the safety, security, and efficiency of healthcare environments. As we continue to grow, we are looking for a Senior Customer Success Manager (CSM) to join our team who is not only customer-centric but also a strong leader capable of helping shape and evolve the future of the Customer Success function. This role is part of Canopy’s growing Customer Experience team. Our CSMs work in close partnership with Implementation Managers, Account Executives, and Field Service Specialists to ensure a world-class customer journey. Senior CSMs lead our most complex, multi-phase enterprise accounts, while CSMs drive success and value across smaller, high-impact programs. Role Overview The Senior Customer Success Manager (CSM) at Canopy is responsible for managing a portfolio of high-priority, complex accounts—typically large, multi-site, multi-phase healthcare deployments. This individual will work closely with the Director of Customer Success and SVP of Customer Experience to ensure customer success, drive growth and renewals, and contribute heavily to the strategy, processes, and tools that define and evolve the Customer Success function. The Senior CSM will engage throughout the entire customer lifecycle, from install through renewal, with a focus on executive relationship building, measurable outcomes, and program growth. In addition to managing strategic accounts, the Senior CSM will bring best practices and feedback that help scale Canopy’s success model. Key Responsibilities Customer Management & Account Strategy • Lead and manage a portfolio of strategic enterprise healthcare accounts, ensuring customer satisfaction and success across the lifecycle., • Develop and execute tailored success plans, fostering strong relationships with stakeholders at all levels of the account., • Participate in strategic planning, deployment phases, and go-live milestones to ensure high engagement and smooth onboarding., • Proactively address customer concerns, troubleshoot issues, and coordinate with cross-functional teams to resolve challenges., • Drive retention and expansion strategies in collaboration with Sales and Customer Experience leadership. Function Design & Scalability • Help shape the direction and evolution of Canopy’s Customer Success function by contributing to strategic planning and process development., • Identify scalable practices for onboarding, adoption, retention, and expansion., • Recommend improvements to systems, tools, and workflows that enhance team performance and customer impact. Cross-Functional Engagement • Partner with Sales, Marketing, Product, Technical Account Services, and Hardware Operations teams to drive customer outcomes and strategic initiatives., • Act as the voice of the customer within Canopy, surfacing feedback to inform product and process development. Requirements • 8+ years of experience in Customer Success, with a proven track record in managing complex enterprise accounts., • Strong understanding of customer lifecycle management, renewals, and expansion strategies., • Experience managing multi-phase projects across healthcare or SaaS environments., • Excellent communication and stakeholder engagement skills., • Strong problem-solving and proactive execution abilities., • Ability to think strategically and contribute to functional growth., • Experience with CRM tools (Salesforce, HubSpot, etc.)., • Growth mindset and adaptability to startup environments. Preferred Qualifications • Experience in healthcare technology, safety/security, or RTLS systems., • Familiarity with change management principles for driving adoption. At Canopy, we’re committed to delivering exceptional customer service while building a scalable and impactful Customer Success function. We offer a collaborative, mission-driven work environment where growth, creativity, and purpose are valued.

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the _. About This Role: We’re looking for a full-time Principal Customer Success Manager to join the Customer Success team reporting to the Director, Customer Success. This role is a remote role based in the United States. In this role, you'll play a key role in driving retention, expansion, and advocacy across Gainsight's Strategic Accounts segment by leading executive-level client partnerships, proactively mitigating strategic risks, and quantifying ROI throughout the customer lifecycle. This is a great opportunity for someone who thrives in a senior, ambiguity-heavy environment and enjoys working cross-functionally with teams like Sales, Product, Marketing, and Services. The ideal candidate brings strong skills in strategic account management, C-level relationship building, and data-driven executive communication. What You'll Do: Develop and lead strategic client partnerships to drive transformative outcomes and exceptional experiences for both client organizations and their customers. Quantify, deliver, and strategically communicate ROI for clients throughout their lifecycle, demonstrating significant business impact and value creation. Act as a trusted advisor and thought leader on advanced use cases and Customer Success industry best practices, thereby influencing industry trends and client strategies. Cultivate deep executive-level relationships within client organizations, proactively identifying and mitigating strategic risks while championing an unparalleled end-to-end customer journey. Architect and deliver high-impact customer deliverables, including presentations, strategic process innovations, and executive-level strategy recommendations that directly align with and advance senior executive priorities and goals. Leverage Gainsight technology to establish and track sophisticated client goals, objectives, and success metrics, driving alignment and accountability for shared success. Drive cross-functional initiatives within Gainsight to identify strategic opportunities and risks and to develop and present comprehensive innovative solutions to clients. Serve as a primary source of strategic intelligence on client business needs, providing actionable insights that influence internal strategy and leadership decisions. Collaborate strategically with Account Executives to identify and capitalize on significant cross-sell and upsell opportunities, ensuring seamless renewals and maximizing client value. Represent Gainsight as a recognized industry expert and thought leader in customer interactions, high-profile industry and corporate events, and online communities, thereby enhancing Gainsight's brand influence. This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role may require occasional travel for team meetings, training, customer meetings or company events. What We're Looking For: Over 10 years of progressive experience in Customer Success, with a proven record of managing strategic accounts and driving significant business outcomes. Minimum of 3 years of experience managing >$1M ARR account(s) Expert-level knowledge of Customer Success best practices, including advanced retention, expansion, adoption, and advocacy strategies. Skilled in mentoring and coaching others on these practices. Extensive experience with highly complex, enterprise-level products, showcasing a deep understanding of technical solutions and the ability to articulate their value to executive stakeholders. Prefers C-level engagement, with a proven ability to build and maintain strong relationships, translate intricate executive priorities into actionable strategic initiatives, and drive measurable ROI at scale. Exceptional skill in navigating and leading through ambiguity, designing and implementing scalable processes, driving strategic decision-making, and effectively managing crisis situations with composure and decisiveness. Proven leadership in cross-functional collaboration, fostering alignment across Sales, Product, Marketing, and Services to achieve optimal customer outcomes and strategic business objectives. Demonstrated thought leadership in the Customer Success industry, contributing to industry events, publications, or communities, and influencing best practices. Experienced in developing and delivering executive-level presentations and strategic recommendations, supported by data-driven insights and a deep understanding of client business needs. Why You’ll Love It Here: Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do. Gainsters love working here for several reasons. Here are a few: Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. The starting base salary range for this role is $150,000 -$175,000 USD annually. Actual compensation may vary based on factors such as skills, experience, and location. In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight’s equity program. We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset. Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First. Learn more_. Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive. Our Parody Videos: No explanation needed. Just watch them_ If this sounds like the right role for you, we’d love to hear from you. Additional Information: We’re committed to creating an inclusive, fair, and transparent hiring process. As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates. If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact _. If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners -- a range of nonprofit organizations, national political committees, and individual campaigns -- have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy. The Client Success Support Specialist will onboard and support clients leveraging our civic tools and data—and, as a result, join our team in working to mobilize voters and constituents to take action at every level of government. In this position, you will deliver a cohesive, responsive, and high-quality support experience for both clients and end users. Key responsibilities include managing our support portal and resolving incoming tickets from candidates, voters, clients, and other stakeholders. You will receive comprehensive training to build, configure, and maintain customized sites for our clients. Additionally, you will oversee a portfolio of accounts, managing clients from onboarding to offboarding, engaging in proactive outreach and gathering valuable user feedback to continuously improve our services. Civitech is a remote-first company hiring within our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY); Civitech does have an office in Austin, TX. It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply. Manage the client throughout their lifecycle, starting from the signing of contracts to the rollout of their solutions, through offboarding. Cultivate and sustain strong client relationships tailored to their specific contract obligations and distinct requirements. Track product utilization and conduct proactive outreach to ensure clients maximize the value and capabilities of their tools. Provide precise and prompt resolutions to support tickets submitted by external parties, such as candidates, voters, and clients. Oversee multi-departmental initiatives, showing strong prioritization and delegation skills to deliver exceptional service. Maintain data accuracy in internal software tools, including HubSpot, Asana, and HelpScout. Develop and update user-facing support documentation, including video content, help articles. Modify and resolve issues on team-developed websites using basic programming and specialized proprietary software. Partner actively with fellow Client Success personnel alongside colleagues in Marketing, Sales, Data, and Product. Serve as an internal voice and advocate for our customer base and end users. You have customer service experience with a commitment to supporting and advocating for clients and end-users, You are comfortable working in a collaborative environment focused on proactive problem-solving and creative thinking You have familiarity with political organizations such as campaigns, advocacy organizations, unions, etc. and election cycles You are committed to leveraging technology and data products to help Democratic candidates run for office and win, empower progressive causes, and increase civic participation. Additional Qualifications (desired but not required) Technical experience with any/all of the following Spreadsheets (Google Sheets, Excel) and formulas SQL and database structures JSON and CSS Hubspot, Slack, and Asana Project management experience The Client Success Team is focused on delivering services, building strong relationships with our clients, and ensuring our clients ultimately achieve their electoral goals. This means being responsive, professional, and organized to ensure that clients repeatedly turn to Civitech to achieve their goals. The Client Success Support Specialist is on our Client Success Team and reports to our Client Success Program Manager. The Client Success Specialist is an individual contributor. Medical, Vision, & Dental Insurance 401(k) plan Employee Stock Options Employer-paid Life Insurance Short/Long Term Disability Insurance Flexible Time Off & Paid Company Holidays Flexible Spending Account Parental Leave Flexible Schedules Professional Development Stipend Monthly Office Upkeep Stipend $60,000 - $70,000 a year Compensation Details Status: Full-time Salary Range: $60,000 - $70,000 annually, commensurate with experience, education, relevant skills, and other job-related qualifications. Sponsorship: Civitech is unable to provide visa sponsorship at this time; all applicants must possess independent US work authorization. Employment Eligibility: Civitech utilizes E-Verify to verify eligibility to work in the United States. This verification step occurs strictly after a formal offer has been extended and accepted, following the completion of Form I-9. Please find more information about our participation in this program _. Equal Opportunity Employer: Civitech provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or protected veteran status, in strict accordance with federal, state, and local compliance standards. No recruiters or external staffing agencies, please.

Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial enterprises. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone in any market. Total Expert turns customer insights into actions that increase loyalty and drive growth for modern banks, lenders, and credit unions. The Senior Customer Success Manager (CSM) plays a vital role in building strong, strategic partnerships between Total Expert and our enterprise customers. CSMs are trusted advisors who help customers realize maximum value and ROI from the Total Expert platform. By combining industry expertise, product knowledge, and a deep understanding of customer challenges, CSMs guide organizations toward achieving their business objectives and accelerating revenue growth. The work you do empowers tens of thousands of financial services leaders to help their customers make confident, life-shaping financial decisions. This position is remote for candidates residing outside of Minnesota. For candidates based in Minnesota, the position follows a hybrid schedule with three on-site days per week in our St. Louis Park, MN office. What You’ll Be Doing: · Champion Customer Success: Promote and communicate the full value of Total Expert’s products and services to help customers achieve measurable results. · Understand the Ecosystem: Gain deep knowledge of each customer’s tech stack, system integrations, and dependencies to optimize their use of Total Expert. · Be a Trusted Advisor: Build and maintain long-term relationships by recommending workflows, best practices, and strategic guidance tailored to each customer’s goals. · Drive Retention and Growth: Lead contract renewals and identify upsell or cross-sell opportunities within your portfolio of accounts. · Ensure Customer Satisfaction: Monitor sentiment and engagement to proactively drive retention and reduce risk. · Measure Success: Track and report progress toward the customer’s definition of success, demonstrating clear business value over time. · Develop Executive Relationships: Engage with stakeholders across all levels—including executives—to understand key objectives, challenges, and performance indicators. · Conduct Business Reviews: Lead regular strategic and operational reviews to assess outcomes, alignment, and next steps. · Optimize Processes: Partner with customers to improve efficiencies, streamline workflows, and maximize platform productivity. · Increase Adoption and Engagement: Drive active usage, deliver training, and promote adoption of new features and functionality. · Advocate for the Customer: Serve as the customer’s voice within Total Expert, collaborating cross-functionally to address needs and influence product enhancements. · Document and Report: Maintain accurate and up-to-date records of customer interactions, success plans, and engagement history within our customer success platform. · Contribute to a Growth Culture: Continuously looking for ways to enhance customer experiences and internal processes. What We Are Looking For: · Self-Starter with Growth Mindset: Ability to work independently with a strong desire to learn, adapt, and grow. · Thrives in Startup Culture: Resilient, resourceful, curious, and energized by a fast-paced, evolving environment. · Tech-Savvy and Passionate: Enthusiasm for technology, innovation, and driving success in a growing SaaS company. · Strategic Relationship Builder: Proven ability to manage complex, multi-divisional, and geographically diverse accounts. · Customer-Centric Mindset: A genuine passion for delivering exceptional experiences and measurable outcomes for customers. · Decisive Problem Solver: Skilled at analyzing complex challenges, identifying root causes, and developing strategic solutions that align with both customer and company goals. · Cross-Functional Collaborator: Experience partnering effectively with Sales, Product, Professional Services, and Support teams to drive success. · Executive Credibility: Ability to communicate and establish trust with stakeholders at all organizational levels, including C-suite executives. · Strong Multitasker: Capable of managing multiple priorities and meeting deadlines under pressure. · Positive and Energetic: High energy, flexibility, and a proactive “can-do” attitude in the face of challenges. · Excellent Communicator: Outstanding written, verbal, and presentation skills; comfortable translating technical details into business value. · Organized and Analytical: Exceptional time management, problem-solving, and analytical abilities. · Proficient in Tools: Highly skilled in MS Excel, PowerPoint, Word, Outlook, and process mapping tools. · Traveling (15-25%) to customer onsite as well as industry events. Skills and Experience that Will Help You Succeed · Experience in the mortgage industry preferred · Experience with the Total Expert platform a plus · 5+ years of experience in Customer Success, Account Management, or Management Consulting (or a similar client-facing role) · 3+ years of experience in a SaaS or technology organization · Experience in financial services, marketing automation, or CRM platforms a plus Compensation/Benefits: The anticipated base salary range for this role is $95,000 - $105,000 annually. Final total compensation offered is dependent upon the selected individual's qualifications and experience. The role is also eligible for variable compensation based on achievement of quota targets. As an employee of the company, you will be eligible to participate in the Employee Stock Option Plan. Total Expert offers a competitive range of benefits including Medical, Dental, Vision, HSA (Health Savings Account), FSA (Flexible Spending Accounts), company paid Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Time-Off (FTO), Paid Parental Leave, and 401(k) with employer match. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role Presidio is seeking an experienced Customer Success Manager (CSM) to join our Lifecycle Services organization. In this individual contributor role, you will own a portfolio of customer accounts and drive them through the full customer lifecycle — from onboarding through adoption, renewal, and expansion. You'll be responsible for driving customer satisfaction, retention, and growth across our Cisco-led and multi-OEM Enterprise Agreement (EA) portfolio including Palo Alto, Juniper, and other leading technology partners. This is a Cisco and other top OEM’s focused CSM function, and deep familiarity with the Enterprise Agreement’s (EA) model is essential. You will serve as a go-to expert on EA consumption, true-forward/true-up mechanics, co-term strategies, and renewal economics — helping customers maximize value and adoption across the EA portfolio. Responsibilities Include: Customer Success & Lifecycle Management • Own and manage a portfolio of customer accounts through the full customer lifecycle., • Drive onboarding, adoption, retention, and expansion strategies for assigned accounts., • Build and maintain trusted relationships with customer stakeholders, from technical champions to executive sponsors., • Conduct regular business reviews (QBRs), health checks, and adoption planning sessions., • Identify risk indicators early and develop proactive mitigation and save plans., • Partner with Sales, Renewals, and Technical Account teams to identify expansion and cross-sell opportunities., • Track and report on account health, adoption metrics, and renewal forecasts. Cisco and/or multi-OEM Enterprise Agreement (EA) Subject Matter Expertise • Serve as a primary expert on Cisco EA structure, licensing consumption, true-forward/true-up processes, and co-termination strategy., • Guide customers through EA renewal planning, growth forecasting, and optimization of license utilization., • Translate complex Cisco licensing/consumption data into clear guidance for customers and internal stakeholders., • Stay current on Cisco program changes, licensing updates, and EA policy shifts., • Collaborate with Cisco partner/vendor teams as needed on EA-related escalations. Required Skills and Professional Experience: • Bachelor's Degree or equivalent experience and / or military experience, • 3+ years of experience in Customer Success, Account Management, or Customer Lifecycle roles., • Demonstrated subject matter expertise in the Enterprise Agreement OEM programs— consumption models, renewal cycles, and optimization strategies, • Strong track record of managing a book of customer accounts through the full lifecycle (onboarding → adoption → renewal → expansion)., • Excellent communication and relationship-building skills; comfortable presenting to customer stakeholders at all levels., • Data-driven approach to customer health, adoption, and renewal forecasting., • Ability to work independently and stay organized in a remote environment., • Must be a US Citizen Preferred Skills and Professional Experience: • Microsoft Office Tools (e.g. Excel, PowerPoint)., • Experience with CSM/CS platforms (e.g., Gainsight, Totango, ChurnZero)., • General and Generative AI experience Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster Presidio EEO Policy Statement is available here: https://www.presidio.com/careers Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

Description Our mission is to help make places safer for people to live, work, learn, and play. Evolv empowers organizations to detect potential threats, mitigate risk, and enhance safety through AI-powered security solutions and actionable insights. As a Senior Strategic Accounts Executive, you will play a critical role in expanding Evolv’s footprint within high-value enterprise customers, representing one of the company’s most important growth areas. You will be responsible for landing new strategic accounts, navigating complex, multi-stakeholder sales cycles, and building long-term partnerships with some of the largest organizations in our target markets. This role is designed for a top-performing, quota-carrying sales professional who thrives in high-impact environments and excels at winning complex deals. You will lead account strategy, engage senior stakeholders (including executive leadership and legal), and drive consultative sales motions that deliver measurable revenue impact. Within 30 Days • Build fluency in Evolv’s products, value proposition, customer use cases, buyer personas, and target verticals, • Establish strong relationships with cross-functional partners (BDR, Solutions Engineering, Marketing, Channel, Deployment, Customer Success, Finance), • Learn Evolv’s sales methodology (MEDDPICC), forecasting expectations, and pipeline discipline, • Assess assigned strategic accounts and identify high-priority opportunities Within 60–90 Days • Develop and begin executing strategic account plans for priority enterprise accounts., • Establish multi-threaded engagement strategies, including mapping key stakeholders and paths to economic buyers., • Build a qualified pipeline through prospecting, partner collaboration, and strategic outreach., • Lead discovery conversations to identify customer needs, key drivers, and potential deal barriers. Within 6–12 Months • Land net-new strategic enterprise accounts, • Consistently progress and close high-value opportunities, • Meet or exceed revenue targets through disciplined execution, • Build a durable pipeline across short- and long-term opportunities, • Establish Evolv as a trusted partner with executive stakeholders, • Demonstrate strong forecast accuracy and Salesforce discipline Sales Execution & Strategy • Develop and execute strategic account plans focused on landing new enterprise customers, • Drive consultative, in-person ConOps and experiential sales motions that showcase and accelerate adoption of hardware-based solutions, • Prospect, qualify, and build pipeline within high-value target accounts, • Orchestrate complex, multi-stakeholder sales engagements spanning C-suite executives, security and operational leaders, procurement, finance, and legal teams, including direct negotiations with General Counsel Deal Leadership • Build and maintain executive-level relationships across target organizations, • Apply MEDDPICC (or similar frameworks) to qualify deals, manage risk, and drive progression, • Partner cross-functionally (Solutions Engineering, Marketing, Channel, Legal, Finance, Deployment, Customer Success) to develop winning strategies, • Deliver compelling presentations, ROI-based business cases, and tailored proposals Pipeline & Market Presence • Accurately manage pipeline, forecasting, and activity tracking in Salesforce, • Participate in industry events, customer engagements, and market-facing initiatives to generate demand and build brand presence You will be joining Evolv’s Go-To-Market organization, reporting to the Sr. Director of Strategic Accounts. This is an individual contributor role with high visibility and impact, working closely with cross-functional teams to win and expand strategic accounts. Our sales culture is built on trust, accountability, collaboration, and continuous improvement. We emphasize disciplined execution, data-driven decision-making, and a shared commitment to winning together. Top performers in this role bring strong ownership, competitive drive, and a team-first mindset while consistently delivering results We are open to exceptional talent based anywhere in the U.S., provided you are located near a major airport with the ability to travel as needed to support customers and business priorities. Travel for this role is expected to be approximately 40–60%, including customer meetings, industry events, and internal collaboration. Success in this role requires a candidate who is energized by being in front of customers and building relationships in market. The base salary for this full-time position is $112,000-187,000 + commission + equity + benefits. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location. In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: • The specific salary range for your preferred location, • A general overview of our benefits and equity offerings, • Insights into how compensation decisions are made, including factors that influence starting pay We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values. Requirements • 10+ years of enterprise sales experience, including experience selling into large, complex organizations., • Proven track record of landing net-new enterprise or strategic accounts., • Experience owning or leading complex, multi-stakeholder sales cycles with large contract values., • Demonstrated success engaging executive-level stakeholders and building relationships across multiple functions within an account., • Strong command of account planning, MEDDPICC or similar methodologies, forecasting, pipeline management, and CRM discipline., • Experience selling subscription-based technology solutions., • Ability and willingness to travel approximately 30–50% for customer meetings, executive engagement, industry events, and internal collaboration., • Strong communication, negotiation, executive presence, and consultative selling skills. Nice to Have: • Experience selling hardware-enabled SaaS, physical security, public safety, infrastructure, IoT, cybersecurity, AI, or other mission-critical technology solutions., • Experience selling into security, operations, facilities, public sector, transportation, sports/entertainment, healthcare, education, or other complex enterprise environments., • Prior success operating as a player-coach or leading a small strategic accounts team., • Experience building or scaling a strategic accounts motion in a high-growth company., • Familiarity with channel-influenced or partner-supported enterprise sales motions., • Demonstrated success creating business cases and ROI narratives for non-IT and cross-functional buyers. Benefits Our Benefits Include: • Equity as part of your total compensation package, • Medical, dental, and vision insurance, • Health Savings Account (HSA), • A 401(k) plan (and 2% company match), • Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind, • Quarterly stipend for perks and benefits that matter most to you, • Tuition reimbursement to support your ongoing learning and development, • Subscription to Calm Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics. Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at _. Evolv participates in E-verify for all employees after the completion of Form I-9.

Hello! ✨ We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next. About Us… In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next. At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work. At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth. About The Role We are currently seeking a Partner Development Manager LATAM who can contribute to Wildix's expansion by managing and nurturing existing Channel C-Level Relationships with VAR’s, Systems Integrators or MSP’s and collaborating with the team to speed up the onboarding process of our new Partners across the Latin America Region. Adhere to a daily cadence of being in front of your partners 80% of the time educating, training and developing your partner portfolio to get your partners to think Wildix first when it comes to anything AI UCaaS. What You Will Do • Cultivate and manage channel partner relationships to drive revenue growth and achieve MRR objectives, • Provide end-to-end account management, ensuring partners receive the support and resources needed for success, • Offer sales coaching and support, executing aligned sales strategies to accelerate revenue growth, • Continually develop, enhance, and execute Territory Plans to maximize market penetration and partner performance, • Facilitate co-op marketing campaigns and sales initiatives to drive partner engagement and revenue, • Identify areas of improvement for partners through gap and SWOT analysis, coordinating resolution activities such as training sessions and cross-departmental consultations, • Monitor and support partner sales activities, including pipeline management and co-op sales processes, • Traveling regularly for business needs What You Will Bring • A min 5 years of experience in a similar role, • Excellent communication skills to engage effectively with both team members and partners, • Grit and desire for success drive you to achieve goals, making you target-driven, self-motivated, and proactive, • Ability work in a structured and professional manner to deliver sales targets, • Being a team player who enjoys working with others, • Detailed and analytical approach to generating revenue Why You’ll Love It Here Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact. A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are. Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration. Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas. What we offer ️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. Career Growth & Development – Access to programs and events to keep you at the top of your game. Health Benefits – Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being. Retirement Plan – We offer a 401(k) plan to help you plan and save for your future. Compensation – The total compensation for this role is between $80K and $90K gross per year, including base salary and commissions. The final offer will fall within this range, and reflects the candidate’s skills, experience, and work location. Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information Interview Process Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. ️ Step 2: Technical/Role-Specific Interview – A deep dive with your potential manager to assess your skills and fit for the role. Step 3: Final Interview – A Role-play stage with leadership or cross-functional team members to ensure alignment with our values and mission. Where You’ll be located Mexico, Remote We Are Wildix Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. Please note that we exclusively recruit through _, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly. Ready to join us? Apply Now!

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary: As a Principal, Value Realization, you will own the moment of truth in League's customer relationships: turning the ROI commitments made during the sale into measured, defensible proof of impact. You will drive the end-to-end post-sales value lifecycle — picking up pre-sales business cases at contract go-live, building the measurement frameworks that track delivery against committed KPIs, and producing the executive-ready ROI narratives that anchor renewals and unlock expansion. This role sits at the intersection of business value and business development. You will work in lockstep with Account Management, Customer Delivery, Solution Engineering, and Product — translating platform outcomes into customer-validated ROI evidence that closes the loop on what was promised, defends renewals, and creates the commercial foundation for expansion. What you'll be doing: • Own the post-sales Value Realization workstream across League's full customer portfolio — picking up pre-sales business cases at contract go-live and driving measurement of committed outcomes through the full contract term, • Translate pre-sales value commitments (business cases, ROI models) into post-sales measurement frameworks, defining the KPIs, leading indicators, and lagging indicators that track League's impact., • Lead regular value review sessions with customer executive stakeholders, co-presenting performance data with the account manager and narrating the business outcomes League has enabled., • Partner with account teams to identify value gaps, at-risk accounts, and expansion signals based on value attainment data., • Build and maintain a library of value stories, benchmarks, and proof points that can be leveraged across the sales cycle and customer lifecycle., • Develop scalable frameworks, templates, and playbooks that enable the broader post-sales organization to run value realization programs consistently., • Collaborate with Product and Solution Engineering to feed customer outcome data back into the product roadmap and solution design process., • Stay current on industry trends in digital health, payor, provider, benefits administration, and member engagement to contextualize League's value within the broader market., • Present findings and recommendations to senior internal and external stakeholders, influencing strategic decisions with data-backed insights., • Security-related responsibilities:, • Ensure access management is performed in compliance with your role and responsibilities., • Execute League's policies and procedures within your team and engagements., • Notify HR, Legal, Compliance & Security of any incidents, breaches, or policy violations., • Comply with Information Security Policies. What we're looking for: • 6+ years of experience in management consulting, customer strategy, business value consulting, or strategic account management — ideally in healthcare, health-tech, or enterprise SaaS., • Demonstrated ability to operationalize pre-sales ROI commitments into post-sales measurement frameworks, including ROI models, KPI dashboards, and value tracking programs for complex enterprise customers., • Strong analytical skills; comfortable working with customer data, utilization metrics, and engagement analytics to construct compelling value narratives., • Exceptional executive communication and storytelling skills — you can distill complex data into clear, persuasive narratives for C-suite audiences., • Experience working with large, matrixed organizations (Fortune 500 or equivalent) and navigating multiple stakeholder groups., • Proven ability to work cross-functionally with Product, Engineering, Sales, and Customer Success teams to deliver on customer outcomes., • Experience in digital health, employee benefits, consumer engagement, or health insurance (major payors, pharmacy retailers, or health providers) strongly preferred., • Startup and/or growth-stage technology experience is a plus., • Comfortable owning high-stakes engagements end-to-end, taking pre-sales commitments at contract execution and making them trackable and defensible. US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $170,000 - $200,000 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at _. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: • _, • _, • _, • _, • _, • _ Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more _. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment _. Review our for information on how League is protecting personal data.

Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity. Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care. There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers. We are seeking a highly organized and proactive Talent Coordinator and Sourcer to join our Talent team. In this role, you will partner with the Talent Manager and Hiring Managers to ensure a seamless and positive candidate experience throughout the recruitment process. You will be responsible for scheduling interviews, managing logistics, and providing support to candidates and hiring partners. Additionally, you will leverage your sourcing skills to identify and attract top talent through various channels. This is an excellent opportunity to contribute to our recruitment efforts, improve processes, and play a key role in shaping our organizations talent acquisition strategy. This is a remote role in the United States and candidates based only in the United States will be considered. Coordination: Partner closely with the Talent Manager and Hiring Managers to facilitate and streamline the interview process. Schedule candidate interviews and coordinate logistics with accuracy and timeliness. Manage the candidate experience, ensuring a positive and engaging journey that reflects our commitment to attracting top talent. Support Talent Managers with job creation, as well as onboarding coordination and support. Maintain accurate and up-to-date candidate records in our Applicant Tracking System (ATS). Support efforts to standardize and document the hiring process. Sourcing: Utilize sourcing methods such as LinkedIn, job boards, and Boolean searches to identify and engage qualified candidates. Provide innovative and scalable sourcing solutions to drive a robust talent pipeline. Conduct proactive sourcing activities to identify potential candidates across various roles and departments, with a focus on passive candidates. Review and screen resumes to assess candidate qualifications and fit. Collaborate with the Talent Manager to develop effective sourcing strategies for hard-to-fill positions. Process and Partnership: Develop scalable processes and resources to enhance efficiency while maintaining a personal touch. Cultivate productive relationships with cross-functional partners. Communicate professionally and proactively with all stakeholders. Within the first 90 days, this individual will: Be fully ramped on our ATS, scheduling tools, and interview process end-to-end. Own interview scheduling and logistics independently for all open requisitions, with minimal oversight from the Talent Manager. Have built strong working relationships with hiring managers and interview panels, understanding their availability, preferences, and process nuances. Consistently deliver a candidate experience that’s accurate, timely, and reflects well on the business. Be actively supporting background and reference check coordination as a routine part of the process. Have supported the successful close of multiple hires end-to-end from a coordination standpoint. Over two quarters, success includes: Having the trust and process fluency to take on resume review, screening candidates for baseline qualifications and fit before they reach the Talent Manager. Demonstrating sound, consistent judgement in resume screening, flagging strong candidates accurately and filtering out clear mismatches. Having candidates sourced convert into actual hires. 2+ years of experience in Talent Acquisition, specifically recruiting coordination and sourcing in a B2B SaaS company, Experience supporting Go-To-Market hiring (e.g., Sales, Account Executives, Implementation, Customer Success, Product, etc) Familiarity with a variety of tools, including ATS, HRIS, scheduling tools, and LinkedIn sourcing. Demonstrated accountability and a track record of taking ownership and problem-solving. Strong communication and cross-collaboration skills. Comfortable working in a fast-paced environment with evolving responsibilities. Creative, curious, flexible, meticulous, and thoughtful approach to work. Objective and adept at conflict resolution, seeking productive solutions to partnerships. Enthusiasm for process improvement and refining the experience for partners and candidates. Experience driving innovative process enhancements and supporting change management. Alignment with Collectly's GTM Values: We are owners - we have humility and put the team first. We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally. We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact. We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm. Sourcing & Pipeline Generation: Builds and maintains a consistent flow of qualified passive and active candidates using multi-channel, creative sourcing strategies. Coordination & Logistics Management: Manages complex, multi-party scheduling and process logistics with precision, minimal errors, and strong follow-through. Candidate Experience: Creates a professional, warm, and responsive experience for every candidate, regardless of outcome. Data Integrity & ATS Management: Maintains clean, accurate, and audit-ready candidate requisition records; understands the importance of documentation for compliance and reporting. Stakeholder Communication: Communicates clearly and proactively with hiring managers, candidates, and cross-functional partners, adjusting tone and format to the audience. Adaptability & Prioritization: Manages competing priorities and shifting requisition needs in a fast-paced, evolving environment without losing accuracy or quality. Discretion & Confidentiality: Exercises sound judgement with sensitive candidate and business information. Continuous Improvement: Proactively identifies process gaps and proposes scalable, practical solutions rather than waiting to be asked. Experience recruiting or sourcing within healthcare, healthcare technology, or SaaS environments. Experience with Lever (LeverTRM) or a comparable modern ATS. Experience using sourcing tools like LinkedIn Recruiter. Experience coordinating reference checks. If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today! • Competitive Compensation: Competitive salary and total rewards package designed to recognize your impact and support your financial well-being. Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it. Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us. Equity Opportunities: Share in our success with stock options - your hard work will drive our growth. Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future. Student Loan Support: We help lighten the load with contributions toward your student loans. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Striim, (pronounced “stream” with two i’s for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. Striim is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and leverage true real-time analytics to provide a superior experience to their customers. At our company, we believe and expect all of our employees to operate as one with unlimited potential and dignity. Striim is hiring a Senior Field Engineer to be a technical leader who will engage with our customers throughout the life cycle of the Striim Platform. A Sr Field Engineer will partner with a Technical Account Manager to create a guided customer journey through all implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement. This is a highly customer-focused role, driving toward operational excellence, continuous learning, and mission-critical innovation. This is a fully technical and hands-on position. Responsibilities • Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process., • Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges., • Support the seamless transition from pre-sales prototypes to post-sales production scale experiences., • Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim., • Be the Striim product expert, coach, and trusted technical advisor during deployment., • Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation., • Proactively engage existing Striim customers to realize technology value with further adoption of the Striim platform, demonstrating new applications and use cases for Striim., • Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, and troubleshooting., • Track customer issues, collaborate with support on customer-training-related matters, and work with customer to develop and track product feature requests (PFRs)., • Report on the status of key accounts, including escalations, to the manager and Customer Success Manager (if applicable). Requirements • A successful candidate must be based 100% remote somewhere in the Continental United States, • 7+ years of experience in customer-facing technical roles, e.g., Sales Engineer/Pre-sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer, • 7+ years of experience with database management systems software such as Oracle, MySQL, Microsoft SQL Server, and SQL Programming Language, • 7+ years of experience programming languages such as Java, Python, Shell scripting, • 7+ years of experience or deep core knowledge of Cloud infrastructure and Data Services such as Amazon AWS, Microsoft Azure and Google Cloud, • Working proficiency and knowledge of Kubernetes/GKE, • Deep knowledge in working with configuring, and troubleshooting Operating Systems based on Unix/Linux and Windows, • Experience working with Message Systems such as Kafka and JMS, • Experience in working with Enterprise data environments and Mission Critical IT systems is desirable, • Knowledge of Snowflake, Google BigQuery or Databricks is a plus, • Excellent written, verbal, and presentation communication skills, • Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Systems Benefits • Competitive salary and pre-IPO stock options, • Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA, • Paid Time Off (Vacation, Sick & Public Holidays), • The chance to contribute to and shape an upbeat, fully engaged culture Compensation $170,000 - $190,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards. Applications will be reviewed on a rolling basis and accepted until the position is filled. Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack. We are an equal opportunity employer, and we value diversity at our company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status. For more information on Striim's Privacy Policy, click _.

Swiftly is a retail digital technology company headquartered in the Bay Area that empowers regional and independent grocers to compete in a digital-first world. Swiftly provides best-in-class app, web, loyalty, and e-commerce solutions to retailer partners without SaaS fees, instead driving revenue through its retail media network and sharing profits with retailers. With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. AI is at the core of how we build, operate, and scale, powering everything from shopper personalization to internal engineering velocity. Our solutions, including Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns, drive shopper engagement and brand success. Position Summary: Swiftly is searching for a Customer Success Manager (CSM) owns the post-sale relationship for a portfolio of grocery retailers. This role will serve as the primary strategic partner, driving onboarding, adoption, performance, retention, and expansion across Swiftly’s product suite. The CSM blends relationship management, operational execution, and data-driven insights, working cross functionally with Implementation, Product, Sales, Support, and Media teams to ensure customers are successful, supported, and growing. As a part of this book of business, this customer success manager will be available onsite for key customer work and strategy, traveling 30% of the time. • Own the end-to-end post-implementation relationship for mixed book of business for retailer accounts, • Act as the primary point of contact and trusted advisor for customer stakeholders to drive value from Swiftly’s core products, • Develop account success plans aligned to retailer goals, KPIs, and revenue targets, • Proactively identify risks, opportunities, and optimization paths, • Drive product adoption across Swiftly solutions (apps, web, retail media, audience optimizer) - track the success, • Evangelize customers knowledge of product services and advise them on how to grow their marketing programs, • Ensure customers understand and realize measurable value from the platform, • Lead regular business reviews (QBRs / MBRs) focused on performance, insights, and roadmap alignment, • Drive feedback, discovery and outcomes, • Translate data into clear, actionable recommendations for customers, • Drive renewals and retention outcomes (GRR / NRR) for your portfolio, • Identify and support upsell and expansion opportunities in partnership with Sales, • Support revenue growth initiatives including new features, media offerings, and pilots, • Partner closely with Implementation/solutions engineering during handoff and early lifecycle, • Coordinate with Support and Product to resolve issues and escalate feedback, • Represent the voice of the customer internally and influence product priorities, • Contribute to process improvements, playbooks, and scalable CS programs, • Maintain accurate account data, health scores, and forecasts in CRM / CS tools, • Track key metrics including adoption, usage, revenue performance, and NPS, • Follow established CS processes while contributing to continuous improvement, • Other related duties as assigned, • 4+ years of experience in Customer Success, Account Management, or Client Services, • Experience supporting B2B SaaS customers (MarTech, AdTech, Retail Tech preferred), • Strong ability to manage multiple accounts and priorities simultaneously, • Data-driven mindset with comfort analyzing performance metrics and trends, • Excellent communication skills, written, verbal, and executive-level, • Proven track record of driving retention and customer satisfaction, • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship, • Experience working with retailers, grocery, or retail media networks, • Familiarity with mobile apps, digital advertising, or media performance metrics, • Experience with CRM and CS tools (Salesforce, Jira/Confluence, Gong, Amplitude, project management solutions, etc.), • Comfort working in fast-growing, evolving environments, • Confidence in customer onsite engagement, • Self-starter, someone with a desire to roll up their sleeves, learn and build to problem solve and drive next steps $115,000 - $125,000 a yearThe salary range is based on the candidates experience as it relates to the role.#LI-Remote Note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship. Working For Swiftly We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. Every Swiftly employee: -Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment -Takes ownership of their domain from the ground up, from inception through deployment to customers -Leaves their ego at the door and ensures the best idea leaves the room -Is always experimenting with new technologies and learning new skillsets If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. Equal Opportunity Employer Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 6/24/26 Anticipated Posting Close Date*: 8/31/26 *Job posting may close early due to the volume of applicants. Senior Partnerships Lead - New York/East Coast | Remote The Mission We are building the engine that powers our partners’ growth. You are not here to "manage a channel." You are here to build a repeatable, scalable, and automated sales machine. You are a Builder-Seller: an expert who understands our technical product well enough to handle introductory, product focused conversations, and a hunter who knows how to drive the sales outcome. Our ecosystem is primarily composed of VARs, MSPs, and SIs. Your success is defined by their success. You are the architect of that relationship. The Scoreboard (Lag Measures) Success is binary and measurable. You own these three outcomes: New Bookings: You are accountable for the revenue generated through your partners. Partner-Sourced Pipeline: You are the bridge. We don't want "fluff"; we want high-quality, qualified opportunities formally accepted by Fastly. Active/Engaged Partners: We prioritize depth over breadth. You own the health and activity level of your partner portfolio. The Daily Work (Lead Measures) You don't get the outcomes above without the inputs. You are expected to operate with high agency on: Co-Selling: You are in the room. You provide the technical and sales support to help partners close their deals. Enablement: You ensure our partners’ teams are smarter than our competitors’. You deliver the playbooks, training, and technical confidence they need to lead with Fastly. Co-Marketing: You execute "Marketing to, through, and with" your partners. You don't just "do" marketing; you drive pipeline-generating events and campaigns. Machine Building: You identify the operational "bugs" in our deal registration or onboarding processes and you fix them. You don't wait for permission; you build the better way. The Individual We Are Looking For Deeply Technical, Commercially Driven: You can explain WAF, bot detection, and edge infrastructure to an engineer, then switch gears to explain the financial model (rebates, margins, MDF) to a business owner. Builder-at-Heart: You prefer fixing an underlying process once for everyone over executing a manual workaround ten times. You use data to identify where the friction is. High-Agency Owner: You don’t need a task list. You see a gap in partner engagement, you build the fix, and you report the result. Ecosystem Fluent: You have significant experience working with VARs, MSPs, and SIs. You understand the unique economics of their business and how to make Fastly a foundational part of their service offering. Minimum Qualifications 5+ Years Experience: Proven track record as a high-agency individual contributor in cloud, edge, or enterprise software. Ecosystem Expert: 3+ years of direct experience driving revenue within the VAR/MSP/SI ecosystem. Autonomy: A history of driving cross-functional alignment without formal authority. Technical Credibility: Deep understanding of the modern stack: WAF, DDoS, Edge Infrastructure, and serverless compute. Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is a remote role and open to candidates residing in the following locations: East Coast Based (New York Preferred) This position may require travel as required by your role or requested by your manager. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated range for On-Target Earnings for this role is $184,508.00 to $221,409.00. On-Target Earnings consists of a combination of annual base pay and sales compensation variable target. The standard pay split for this role (i.e. base pay vs. variable target (%) is 75/25. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role is eligible to participate in Fastly’s global sales compensation plan and may participate in Fastly’s equity program. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do have a tremendous user base, but we also support a growing number of. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ or @_ email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at _ or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our. Please see our.

Position Title: Accountant Position Level: Coordinator This is a mid-level professional role with significant responsibility and independence. Location: Remote position. This role must be filled by a candidate who is legally authorized to work in the United States and resides within the Eastern or Central U.S. time zones. Department: Finance and Administration Reports to: Sofia Flynn, Senior Accounting & Office Manager Schedule Type: Full-Time, 35-Hour/Week FLSA Status: Exempt Applications will be accepted through Friday, September 25, 2026. Early applications are highly encouraged. The anticipated start date for this position is early January 2027. OUR MISSION Cultural Survival is an Indigenous-led NGO and U.S.-registered nonprofit that advocates for Indigenous Peoples' rights and has supported Indigenous communities' self-determination, cultures, and political resilience since 1972. For 54 years, Cultural Survival has partnered with Indigenous communities to advance their rights and cultures worldwide. The foundation of our efforts is to support, amplify, and raise awareness of self-determination for Indigenous communities. We have cultivated a robust network of partnerships with Indigenous communities spanning over 70 countries on six continents. Our work is guided by the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). The qualifications listed below describe our ideal candidate; however, we understand the best candidate might not meet every listed criterion. Studies show that women and members of structurally marginalized and underrepresented groups often apply to jobs only if they meet 100% of the qualifications. Cultural Survival encourages you to submit your application, even if you don’t meet all the qualifications for the position. We look forward to hearing about your interest in our work. Cultural Survival is committed to providing reasonable accommodations for individuals with disabilities throughout the application process and during employment. POSITION OVERVIEW The Accountant role is essential to maintaining Cultural Survival's financial integrity. This position ensures compliance with Generally Accepted Accounting Principles (GAAP), internal controls, donor requirements, and grant agreements. Responsibilities include managing daily accounting functions, preparing financial reports, and maintaining accurate financial records. The role significantly supports organizational decision-making by ensuring that timely, accurate financial information is available. The responsibilities and expectations outlined below are integral to the role’s success. The position requires strong technical skills, a commitment to transparency, and the ability to thrive in a multicultural nonprofit environment. Demonstrated nonprofit experience is required, as it provides valuable insight into the operational dynamics and mission-driven focus needed for success at Cultural Survival. For the right candidate to thrive in this role, understanding nonprofit structures and goals is integral. Experience in nonprofit accounting equips candidates to navigate complex funding mechanisms, prioritize impact-driven outcomes, and align their work with our commitment to Indigenous Peoples' rights and cultural preservation. Familiarity with Indigenous knowledge systems, cultures, and traditions is a significant advantage for applicants. It enables a deeper understanding of the communities we serve and strengthens our ability to advance our mission. While not a requirement, this familiarity can significantly enhance the role's relevance and impact. This role contributes to ensuring that our financial practices reflect our commitments to transparency, accountability, and Indigenous-centered values, and it offers meaningful room for professional growth and increasing responsibility within our Finance team. STATUS AND LOCATION This is a full-time (35 hrs/week) remote position. While the position can be performed remotely from a home office, up to 10% of the role will require travel to attend Cultural Survival events. All travel expenses are fully covered by the organization. LANGUAGE SKILLS REQUIRED Fluency in English and Spanish is required. Fluency in an Indigenous language is also highly desirable. RESPONSIBILITIES Accounting and Financial Operations • Oversee accounting operations, including accounts payable, payroll, general ledger maintenance and inter-account bank transfers., • Ensure timely and accurate data entry and record-keeping in compliance with GAAP., • Manage payroll processing, including reviewing, approving, and ensuring compliance with labor laws., • Reconcile financial accounts, including bank statements and investment records, monthly., • Handle grants and donations, ensuring proper tracking, allocation, and reporting., • Responsible for funds disbursement to vendors and to field staff outside the USA., • Ensure compliance with credit card policies and reconciling charges., • Maintain adherence to CS’s Records and Record Retention Policy. Financial Reporting and Planning • Prepare monthly, quarterly, and annual financial reports, including balance sheets and income statements., • Assist with developing and monitoring the annual budget, and participate in financial planning and analysis to support strategic organizational goals., • Provide financial insights to support leadership and the Finance Committee's decision-making., • Facilitate the annual audit process and ensure compliance with tax filing requirements, including IRS Form 990. Internal Controls and Compliance • Develop and enforce internal controls to protect organizational assets. Investigate and resolve discrepancies in financial data., • Periodically review vendor records to ensure compliance with policies. Collaboration with Human Resources • Support the administration of employee benefits, including enrollment, updates, and terminations in plans such as health and life insurance. This task is performed as needed, in coordination with HR, which provides necessary employee information and communicates plan details to staff., • Collaborate on annual benefit plan renewals and provide financial analysis to support decision-making. Leadership and Stakeholder Engagement • Collaborate with the Senior Accounting & Office Manager to implement financial strategies., • Serve as the primary point of contact for financial questions from internal and external stakeholders., • Train and mentor staff on financial processes and tools., • Represent the Finance department in cross-functional meetings and external audits. Bazaar Event Finance Support (periodic, during Cultural Survival's Bazaar events) Cultural Survival hosts Bazaar events during a small number of weekends each year. These events are the primary reason for the travel described in this position, and during them, the Accountant serves as the on-site finance lead. This includes: • Oversee cashier operations, including cash handling, credit card transactions, and daily reconciliation to ensure accurate financial records and transaction processing., • Provide on-site financial support to vendors during bazaar events by assisting with sales transactions, tracking revenue, and resolving payment-related queries., • Count and reconcile cash at the end of each event day, accurately recording financial data and maintaining transaction records in the organization's database., • Calculate vendor revenues based on verified sales records and process vendor payouts accurately and in a timely manner. QUALIFICATIONS Education and Experience • A bachelor's degree in accounting, finance, or a related field, or an equivalent combination of education and relevant experience, is required., • 3+ years of progressive accounting experience, with demonstrated experience in nonprofit accounting is required., • Fluency in English and Spanish is required. Fluency in an Indigenous language is highly desirable., • Lived experience or work experience in support of Indigenous communities is strongly preferred, but not required. Skills and Competencies • Familiarity with grant compliance and accounting standards., • Strong organizational and time-management skills as well as excellent interpersonal and communication abilities., • Professionalism and discretion when handling sensitive information., • Proficiency in accounting software, with Sage Intacct as preferred., • Willingness and ability to travel up to 10% of the time to attend Cultural Survival events. All travel expenses are covered by the organization., • CPA certification is valuable but not required. WHAT WE OFFER Cultural Survival provides a competitive compensation package, including: • Comprehensive health, dental, and vision insurance (90% employer-covered for individuals, partners, and families)., • Generous leave policies: 15 vacation days, 14 holidays, 12 sick days, and 3 personal days annually., • Paid family and parental leave (up to 6 weeks), with additional unpaid leave options., • Employer-paid life insurance and disability coverage., • 6% employer match for retirement contributions through ADP Retirement., • Partial reimbursement for personal cell phone and home internet costs., • Professional development opportunities, including training in grant management, and financial compliance., • Participation in CS’s employee wellness program. SALARY Cultural Survival offers competitive compensation based on qualifications and the position level: • Coordinator level: $60,000 - $75,000 USD annually + excellent benefits package HOW TO APPLY Interested candidates should apply through the Cultural Survival website under the "Careers" section. Please do not apply via email. For your application, please submit: • Cover Letter: Addressed to Sofia Flynn, Senior Accounting & Office Manager, detailing why you are interested in the Accountant position and explaining how you meet the published requirements for this role. We want to understand your unique voice and writing style, so please refrain from using AI-generated content in your cover letter. The letter will be evaluated as your writing sample., • Resume: Highlighting your experience with financial management, nonprofit accounting, and leadership in financial operations. Cultural Survival is an equal opportunity organization that values inclusive collaboration with staff members and partners. We are committed to fostering a culture where all individuals feel respected, valued, and welcomed. Our team reflects a rich diversity of cultures, perspectives, and worldviews, aligned with our core values of equity, solidarity, mutual respect, and interculturalism. We welcome individuals from all backgrounds, including diverse nations, geographies, races, ethnicities, sexual orientations, gender identities, abilities, languages, religions, spiritual traditions, ages, lived experiences, and cosmovisions. If you require reasonable accommodations to participate in the application or contracting process, please contact: _. This position will remain open until Friday, September 25, 2026. Application review will begin in early October, and we expect to hold first-round interviews in mid- to late October 2026. Early applications are highly encouraged, and all applicants will hear from us following our initial review.

Job Title: Senior Customer Success Manager - Missouri Department: Customer Success About the Role: At Unite Us, as a Senior Customer Success Manager (Sr. CSM) you will serve as a strategic advisor responsible for owning customer outcomes, retention, and growth across a portfolio of complex accounts. You will build strong relationships with operational and executive stakeholders, develop and evolve account strategies aligned to customer goals, and use product expertise, data, and customer insights to drive measurable value through the Unite Us platform. You will independently identify and mitigate account and renewal risk, optimizes workflows and adoption using change management principles, and translates customer goals and platform performance into actionable success plans. You will lead strategic customer conversations, including business reviews, renewal planning, escalations, and value discussions, while proactively coordinating cross-functional partners to advance customer priorities. You will lead through influence to strengthen customer outcomes, team effectiveness, and Unite Us' broader mission. What You'll Do: Own Strategic Customer Relationships & Account Strategy • Serve as the strategic partner for assigned accounts, building strong relationships with operational and executive stakeholders., • Develop and evolve account strategies and Joint Success Plans aligned to customer goals, priorities, and measurable outcomes., • Anticipate stakeholder needs and identify risks, opportunities, and actions that advance account success. Drive Adoption, Value & Customer Outcomes • Apply Unite Us product expertise and change management principles to optimize workflows and drive sustained adoption., • Use customer and platform data to identify trends, gaps, and opportunities for improvement., • Connect platform usage and outcomes to customer goals and clearly communicate measurable value. Own Account Health, Retention & Growth • Proactively identify and mitigate account and renewal risks using health signals, adoption trends, and stakeholder engagement., • Lead renewal strategy and execution, ensuring alignment and readiness across customer and internal stakeholders., • Identify expansion opportunities and partner with Sales to advance qualified growth opportunities. Lead Strategic Communication & Customer Problem Solving • Independently lead stakeholder meetings, QBRs/EBRs, renewal conversations, and escalations., • Tailor communication to diverse stakeholder and buyer types and navigate complex or competing priorities., • Diagnose root causes, resolve recurring challenges, and drive solutions that reduce repeat issues. Drive Cross-Functional Execution & Customer Advocacy • Align cross-functional partners around customer priorities, establishing clear ownership, timelines, and dependencies., • Lead complex customer initiatives and proactively identify and mitigate project risks., • Synthesize customer feedback into actionable themes and advocate for customer needs with Product and other internal teams. Demonstrate Leadership & Elevate Team Effectiveness • Serve as a trusted resource and thought partner for peers., • Share best practices, insights, and learnings that strengthen team performance. You’re a great fit for this role if: • 3+ years of customer success, account management or directly related work experience, • 3+ years of experience supporting healthcare and/or government customers., • Experience managing complex customer relationships and executive stakeholders, • Experience with account planning, renewals, retention, and expansion, • Experience driving product adoption, workflow improvement, or change management, • Strong analytical skills with demonstrated ability to turn data into insights and action, • Experience leading strategic customer meetings, business reviews, or escalations, • Proven ability to lead cross-functional work without direct authority Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: • This position is remote, U.S. based. Candidates must live in Missouri to be considered., • This position may require 30% travel, • The target pay range for this role is: $95,000-$110,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location., • All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

At Element451, we’re transforming how colleges and universities engage, recruit, and enroll students with our AI-powered, all-in-one CRM and Admissions Marketing Platform (AMP)—a scalable, data-driven solution designed for modern higher education. As a Senior Customer Success Manager, Strategic Accounts, you will take ownership of large, complex institutional partnerships, ensuring high adoption, retention, and expansion. You’ll act as the primary point of contact for key strategic accounts, overseeing contract execution, implementation, and long-term customer success. If you have a proven track record in enterprise customer success, strategic account management, and consultative growth strategies, this is an opportunity to make a significant impact. If you are a strategic, results-driven leader with a passion for managing high-value customer relationships we want to hear from you! What you’ll do: Client Relationship Management: • Foster strong relationships with clients and stakeholders as the primary point of contact, at both the school and state system level., • Partner with the client's core team to identify and prioritize their key needs and objectives., • Provide strategic consulting for full-cycle student engagement, including personalized communication, targeted outreach campaigns, lead generation, and application management., • Act as the point of contact for the System Office. Contract Management: • Oversee the implementation and management of the client’s contract across all participating schools to ensure positive customer satisfaction and adoption of Element451. Project Management: • Lead the day-to-day execution of client projects in collaboration with the project team (Customer Success Managers and Engagement Strategists)., • Monitor project activities, resourcing, and timelines to achieve successful conclusions., • Develop and manage project plans in collaboration with the client's team., • Ensure adherence to KPIs such as on-time delivery, NPS scores, and product usage. Platform Implementation and Optimization: • Conduct discovery sessions with clients and use the information for the implementation, setup, and configuration of the Element451 platform, including building student journeys, communication workflows, AI tools, and system integrations., • Document current processes and map best practices for the desired future state, aligned with industry standards and regulatory requirements., • Continuously optimize and make recommendations to improve the student journey, communication plans, and enrollment processes within the platform. Strategic Planning and Continuous Improvement: • Conduct assessments of the institution's current recruitment and enrollment business processes, identifying areas for improvement and adoption of best practices, • Provide regular updates, progress reports, and presentations to stakeholders on the project's status and outcomes. Cross-functional Collaboration: • Collaborate with the Customer Success Manager and Engagement Strategist., • Work closely with internal teams, including sales, product development, and customer support, to ensure seamless service delivery., • Maintain an updated resource schedule and provide regular reports and updates to leadership. Managed Services Development: • Development of Managed Services documentation, processes, and playbooks to include but not limited to Discovery and Requirements Gathering sessions, Current State Analysis, Client audits and Benchmarks, Future State Process Design frameworks. What you should be great at: • Building strong relationships with key clients, • Understanding clients' business needs and goals, • Developing and implementing strategic account plans, • Identifying opportunities for growth and expansion within accounts, • Ensuring customer satisfaction and retention, • Collaborating with internal teams to drive customer success, • Communicating effectively with clients at all levels, • Analyzing data and metrics to track progress and outcomes, • Providing leadership and guidance to junior team members, • Staying current on industry trends and best practices What you'll need: • A team player with a minimum of 7 years in a customer-facing role, ideally in SaaS environments., • Proven track record of success in managing and growing high-value, strategic accounts., • Strong analytical and problem-solving skills with the ability to translate data into actionable insights., • Excellent communication, relationship management, and presentation skills., • Experience with customer success methodologies and tools (e.g., Salesforce, Gainsight) a plus., • Strategic thinking and ability to develop and execute winning customer success plans., • Passion for building trust and exceeding customer expectations., • Bachelor’s degree required Perks • Competitive salary & benefits (Medical, Dental, Vision, Disability & More), • 401k plan with 4% employer match available after 3 months of employment, • Work from home anywhere in the US, • Paid parental leave, • Time to Relax - 10 company holidays and 20 days of paid time off, • Do work that matters and makes a positive impact on students going to college We are: Element451 is the fastest growing CRM Platform in the higher education vertical! We’re the only student engagement CRM provider to leverage AI, student behavior data, and advanced marketing automation to hyper-personalize and scale higher ed student recruitment and enrollment for increased engagement and admissions success. Our values: Impactful not Immediate We prioritize and invest in initiatives that will be most impactful. Progress before Perfection We are action-oriented people. We are empowered to make decisions and achieve our goals. Learners before Masters We are curious and humble people who strive to constantly improve. Together not Alone We rally behind each other and pitch in to support the greater whole. Customer Success not Support We solve partner goals and prioritize their success. Element 451 is an equal employment opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If reasonable accommodation is needed to participate in the job application process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@element451.com. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. OpenLoop is looking for an Enterprise Customer Success Manager to join our team remotely or at our HQ in Des Moines, IA. In this role, you will be responsible for collaborating closely with Customer Success leadership and continuously developing the client experience from start to finish, ultimately contributing to relationship retention and growth. Drive Account Growth & Diversification: Proactively identify opportunities to expand OpenLoop’s footprint within your book of business by introducing new products and service lines that align with client goals. Ensure Customer Success & ROI: Partner with clients to define "success" and track key performance indicators (KPIs) to ensure they are realizing maximum value from our solutions. Churn Mitigation: Monitor account health signals and engagement data to proactively identify and resolve risks before they impact retention. Strategic Relationship Management: Act as the primary point of contact for executive stakeholders, moving beyond tactical support to become a trusted advisor. Integration Advocacy: Navigate complex system integrations by understanding how OpenLoop’s infrastructure connects with client workflows, ensuring a seamless data and operational exchange. Lead Renewals & Upsells: Collaborate with Sales and Leadership to manage the end-to-end renewal process and execute expansion contracts. Voice of the Customer: Synthesize client feedback into actionable insights for the Product team to influence the roadmap toward high-growth features. Onboarding & Lifecycle Management: Lead clients through the transition from implementation to "go-live," ensuring a smooth handoff and immediate adoption of key features. Data-Driven Reviews: Conduct regular Business Reviews (QBRs) to analyze program performance, showcase ROI, and plan for future scaling. The Strategic Generalist: You have a Bachelor’s degree in Business, Healthcare Administration, or a related field. Proven CSM Track Record: 5+ years of experience in Customer Success or Account Management (B2B SaaS preferred), specifically focused on retention and revenue growth. Integration Savvy: While you don't need to be a developer, you possess a strong mental model of how complex system integrations and APIs work to support business processes. Commercial Mindset: You are comfortable discussing contracts, identifying upsell opportunities, and negotiating renewals. Relationship Architect: You excel at building rapport with both technical users and C-suite executives. Proactive Problem Solver: You don't wait for a client to complain; you use data to spot trends and offer solutions before the client knows they need them. Healthcare/HealthTech Experience: (Bonus) Familiarity with the nuances of healthcare delivery or clinical operations. In addition, for salaried positions you would also be eligible for: Medical, Dental, and Vision plans Flexible Spending/Health Savings Accounts Flexible PTO 401(k) + Company Match Life Insurance, Pet insurance, and more We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you.

_ is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. We’re deepening our commitment to strategic, high-touch customer success management for our creators. We’re looking for a Senior Creator Growth Manager to act as a trusted advisor to our highest-impact accounts—helping them grow their businesses by optimizing their email strategy and fully leveraging Kit, while positively impacting retention, and expansion for the business. We think about creator experience the way a great host thinks about a guest — not just solving problems when they come up, but anticipating what someone needs before they ask, and delivering an exceptional, personalized experience. This is a full-time IC role for someone who builds real relationships with creators, spots growth opportunities before they're obvious, and turns customer goals into strategy — all while working independently and using data to know what's actually working. You’ll report to _, the Manager of the Creator Growth team, and collaborate closely with Creator Growth Managers, Deliverability Specialists, Sales and Onboarding Team Members, and our Product Managers. First Week: Dive into our core systems, including Kit’s platform, internal success workflows, and reporting tools. Take part in Get To Know You’s (GTKYs) to meet our distributed team and build foundational context on our company culture and creator community. First Month: Begin shadowing customer calls and reviewing creator portfolios to understand our customer segmentation, goals, and success benchmarks. Start managing a small group of creators to get hands-on with Kit’s success methodology and internal playbooks. While you won’t own a renewal and expansion quota from Day One, you will be expected to influence revenue through retaining and expanding customers. As a team, we’re in the process of implementing team and individual renewal and expansion targets, and are eager to run tests, measure the impact, and scale what works. Look for moments to go beyond the standard playbook — a well-timed check-in, a personal touch, something that makes a creator feel genuinely seen rather than managed First Six Months: Own a portfolio of 50-75 high-value (~$1m ARR) creator accounts, delivering proactive, strategic guidance and implement strategic initiatives and tests that drive measurable business outcomes, like retention and expansion. Establish strong relationships with creators and their teams built on trust and credibility. Collaborate cross-functionally to ensure creator needs are surfaced internally, and partner with Product, Marketing, and Support to improve the creator experience. Drive feature adoption and increase customer engagement. Build deep fluency in high performing strategies, market trends and insights, and Kit's product roadmap and capabilities so you can proactively recommend the right playbooks and features for each creator, not just react to their questions. First Year: Become a strategic pillar on the Creator Growth team. Develop account plans and success strategies that support scalable growth across your portfolio, to un-owned accounts, all the way through Product and Lifecycle Marketing efforts. Identify patterns in creator needs, surface insights to the broader team, and contribute to evolving our customer success framework as we scale. Be a go-to product expert on the team, someone Product, Support and Marketing loop in when they want to know how a feature actually lands with creators in the field. Skills Customer success fundamentals (relationship management, value delivery, renewal prep, emotional intelligence) Data fluency: email performance metrics, user behavior trends, retention KPIs, utilizing internal tools to create reports and analyze impact Clear, consultative communication while providing a while glove service to creators—written, verbal, and async Workflow design and process improvement CRM tools (e.g., HubSpot) and product usage analytics Comfort identifying problems, forming hypotheses, and running them through to measurable impact Strong prioritization based on perceived risk, potential growth, strategic value, and renewal timeframe Familiarity with tools like Mixpanel, HubSpot, Notion, Slack, and Claude Cross-functional collaboration with Product, Support, and Marketing Experiences 4+ years in a Customer Success, Account Management, or Creator Partnerships role Supporting or working with creators, digital entrepreneurs, or B2C SMBs Managing a portfolio of high-value customers with quantifiable impact Collaborating cross-functionally with product, support, and marketing Leading customer strategy across onboarding, success planning, renewals, risk mitigation, and expansion Operating in a fast-paced startup or rapidly scaling SaaS environment Traits Strategic yet scrappy; able to zoom in on a customer need and zoom out to spot patterns Low ego, high accountability—comfortable taking ownership of outcomes Proactive and self-directed with a strong bias for clarity and action Curious and deeply invested in understanding customer goals Confident navigating ambiguity, independently setting direction, leading strategic conversations with high profile creators, and in creating and executing cross functional projects Data-driven and action oriented—you consistently spot areas for improvement, create projects to drive change, and measure the impact of your work You treat every interaction as a chance to make someone feel truly taken care of — you notice the small things, act on them without being asked, and go above and beyond to deliver white glove experiences. You work in public—you’re eager to share the wins, losses, and learnings of each project or test, and you collaborate to amplify the expertise of your teammates You regularly look for ways to innovate, create solutions or reduce friction for your team or for customers, and you build your own solutions when needed You have a deep desire to serve and support others—you are kind, enthusiastic and generous in your nature, and keep the question “what is best for the creator?” at the center of your work Seeking highly structured environments with little ambiguity Viewing Customer Success as reactive support rather than a strategic growth function Being uncomfortable taking initiative or experimenting in the face of uncertainty Looking to others to take ownership and provide solutions for you Struggling to context switch and manage multiple priorities at once Waiting for permission or guidance to execute, problem solve, or develop projects We're 100% remote with team members across the globe. We are looking for someone in North America for this role. We work primarily on East Coast time, so if you're based on the West Coast, you might have a few early mornings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our Level 3 ($126,000). Level is determined based on experience and our interview process. _ Kit equity 401k with a 5% match We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget Individual learning + development budget ($3,500/year) Gender affirming benefits Childcare benefit up to $3,000 annually through JOON Twenty (20) days of paid time off during each year of employment Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work Ten (10) paid holidays a year Two weeks of paid sick time each year, including mental health + well being days Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period Four-week, paid sabbatical after five years with the team Fantastic in-person or virtual retreats with the team twice a year We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: Phone screen with our recruiter (30 min) Hiring manager interview (45 min) Take-home assignment Panel interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team. About the job Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance team for Senders and Numbers. Twilio has numerous different types of Senders and Numbers, which are the gateway to accessing all of Twilio’s communication APIs. It is crucial for customers accessing Senders and Numbers to properly register in accordance with local telecommunications regulations, but we also need to make it easy for customers to gain access. In this role, you will own various Senders and Numbers products where you will aim to create streamlined and lovable onboarding experiences while also maintaining best in class compliance standards. Responsibilities In this role, you’ll: • Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories, • Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics, • Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap, • Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth, • Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS, • Proven track record of leading successful product launches and driving product strategies, • Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes, • Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders, • Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals, • Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges, • Experience with the cloud, APIs, communications, and/or enterprise software, • Bachelor in Computer Science, Engineering, or equivalent practical experience Desired: • Experience building products/services related to APIs, developer experience, • Experience working in a regulated ecosystem Location • This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. Compensation Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520 - $194,400.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640.00 - $205,800.00, • Based in the San Francisco Bay area, California: $183,960.00- $228,700.00, • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until April 24,2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are: Marfeel is a SaaS platform that provides key analytics solutions for publishers, bringing the data-driven revolution to newsrooms everywhere. Our tool provides our customers with the data they need in real time, giving them the edge to make informed decisions and drive their audience growth and engagement. Our international team is made up of over 15 different nationalities. With headquarters in Barcelona and international teams, our amazing people and our diversity are the reasons behind our world-class products, and we’re still innovating. The Role: The Customer Success philosophy is core to Marfeel’s value and is transversally present in everything that we do. From requirements gathering to product development and prioritization, we take our customer’s input as a key vector of our success. As a Customer Success Manager at Marfeel, you will own the full lifecycle of our customers. From onboarding to renewals and upsell, you will be empowered to drive your portfolio toward success, advocacy, and to expand. Your main responsibility will be to help our customers to reach their expected outcomes by leveraging all the power that our products deliver as well as identifying opportunities for new product developments. In addition to the daily operational tasks, we also encourage our CSMs to proactively engage with process improvements and new ideas to improve the quality of life of our customers and our team. This is what you will do: • Have complete and full control of each account - you will be the person who knows the most about your customers within Marfeel, • You will manage a portfolio of around 40 customers with a High and Mid Touch approach, • Be a champion of our product. You need to understand not only the business application but also the technical aspects of the tool so you can provide an accurate answer to your customers and internal team., • Be responsible for onboarding, customer advocacy, expansion, retention and renewal. By handling the full lifecycle, you have the final say when it comes to your customer, • Nurture a close relationship with the key stakeholders of our customers, from operations to C-Level and share your industry knowledge and best practices, • Understand clients' business needs and objectives, and provide recommendations for how our tool can best support them., • Conduct regular check-ins with clients to ensure they are using our tool effectively and provide training or guidance as needed., • Monitor client engagement and usage of the tool to identify opportunities for growth and expansion., • Lead and manage multiple projects in parallel, both with customers and internally, • Create and deliver compelling presentations both operational and executive (Projects presentations, Performance Reviews, Executive Business Reviews, etc), • Gather and communicate customer requirements and feedback in a clear, objective and actionable manner, • Convert our customers into our advocates and champions, • Be an active actor in our constant quest to improve our customer experience as well as our internal processes by identifying improvement points and leading projects to implement those changes This is you: • At least 5 years of work experience in the Publishing/Media industry, either in audience development, SEO or similar positions, • Data-driven mindset. You understand that data is key to organizational success and analytics and insights are built into your daily work, • Fluency in English is a must. Fluency in any other language will be highly valued, • Communication is the base of what we do and you master the art of active listening and delivering your message in a clear and objective manner, • You have a curious mind, always eager to learn new concepts and put them to practice in your day-to-day, • Outstanding organizational skills and experience managing multiple projects and tasks simultaneously, • You have the ability to work closely and productively with different teams' profiles, such as product, tech, sales and marketing, • Solution-oriented mindset. You have an eye to detect business issues and you are eager to find solutions for them. You understand that the most important thing is to know what is really important. Prioritization is key., • You are a team player. You like to share your knowledge and help people toward success We will be further impressed if you: • Have knowledge of SEO, • Have experience with publishing analytical tools, • Have worked in a customer-facing position in a digital SaaS environment or similar, • Speak any additional languages, • Have any knowledge of HTML5 and/or CSS This will be you as part of the Marfeel team: • Fully remote position (can be based anywhere in the US or Canada), • Competitive benefits (according to location), • Help to support with your home office, • Free language classes online, • Flexible working hours and early finish on Fridays, • Extra loyalty vacation days, • Access to training platforms, courses & materials, • Referral bonus for talent brought to us by you

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. _ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington As a Customer Success Manager (CSM) at Vanilla, you will be the primary point of contact for our customers, helping them maximize the value of our products and services. You will play a key role in onboarding new clients, driving meaningful product adoption, and identifying opportunities for growth. We’re looking for a customer-centric, proactive, and strategic thinker who thrives in a fast-paced environment and is passionate about building lasting client relationships. Your insights and collaboration with internal teams will directly contribute to improving customer experiences and enhancing our products. Guide customers from onboarding through long-term adoption, ensuring they achieve their business goals with Vanilla’s solutions. Create and manage Customer Success Plans (for simple accounts) and Strategic Customer Account Plans (for complex accounts) that outline customer goals, key metrics, and opportunities for growth. Own the renewal process, identifying expansion opportunities and mitigating potential churn. Act as the voice of the customer, gathering insights and collaborating with Product, Sales, and Support teams to improve customer experiences. Implement and refine tools and processes that enhance customer engagement, track client health scores, and improve overall satisfaction. Work closely with Sales, Product, and Leadership to align customer needs with company strategies. Contribute to a company-wide mindset that prioritizes customer obsession and long-term relationships. 5+ years of experience in Customer Success, Account Management, or related B2B SaaS roles. Proven track record of driving customer retention, renewals, and account growth through consultative engagement. Experience developing success plans and customer-facing resources that align with business objectives. Strong understanding of the customer lifecycle with demonstrated ability to meet or exceed revenue targets. Proficiency with CRM and customer success tools (e.g., Salesforce, Totango, Gainsight, or equivalent). Analytical and problem-solving skills: able to use data to measure customer health, identify risks/opportunities, and resolve escalations effectively. Cross-functional collaboration experience: skilled at being the voice of the customer and influencing product, sales, and support initiatives. Process improvement mindset with experience optimizing tools and workflows for scalability. Excellent communication and relationship-building skills with high emotional intelligence and empathy. Adaptability and tech-savviness: comfortable learning new tools quickly and thriving in a fast-paced, high-growth environment. 3+ years of experience in financial services or wealth management, with a strong understanding of industry-specific client needs. Familiarity with regulatory and compliance considerations relevant to financial services clients. Background in managing high-value or complex client relationships in a regulated industry. The salary range for this role is $110,000 to $130,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Flexible paid time off policy and 10 company-wide paid holidays Parental leave, 6 weeks for all full-time employees and up to 14 weeks for birthing parents Medical, dental, and vision benefits coverage for employees and their families 401K eligibility after one month of employment Free estate planning documents Budget for learning & development and home office setup Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand. Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence. [INSERT JOB DESCRIPTION HERE - REMOVE THIS NOTE BEFORE POSTING] Liftoff is building a new e-commerce advertising platform, and we're looking for a Product Manager to own it from zero to one. Today the product drives app users to purchase directly on merchants' e-commerce sites. You'll take the product from its current early state through beta and on the path to general availability, partnering with a dedicated engineering team, our ML organization, and go-to-market teams to set strategy, prioritize the roadmap, and decide what's in and out of scope. This is a senior, largely individual-contributor role with real autonomy: you'll own the business case, the experimentation roadmap, and the platform's identity and attribution architecture, and you'll represent Liftoff directly with customers and partners. Own the strategy and the business case • Set the product strategy, quarterly goals, and success metrics, and present progress against milestones to executive leadership and finance, • Own the unit economics that define launch readiness (success metrics, traffic quality, funnel efficiency), and make the call on when the data supports scaling, pivoting, or stopping, • Decide what stays out of scope. The possible surface area will always exceed team capacity, and disciplined scope-cutting is as important as anything you ship, • Partner with GTM, sales, and account teams to define ideal customer profiles and go-to-market strategy, select and onboard customers, and turn customer intel into roadmap decisions. Represent Liftoff in customer conversations and strategic industry partnerships Drive performance through ML partnership • Partner with Eng leads to own the experiment roadmap, interpret A/B results, and make Go/No-Go decisions, • Diagnose full-funnel performance from ad impression through site session, add-to-cart, and purchase, and call out investigation opportunities, • Set and enforce traffic quality and creative UX standards that protect advertiser outcomes, including suppression logic and inventory quality controls Own identity, attribution, and platform integrations • Work with Legal to define product policy around consent handling, regional privacy requirements, customer data protection, and compliance (GDPR, CCPA, etc.), • Develop strategic partnership and integration opportunities to ensure robust measurement and attribution, • Defend our attribution methodology and incrementality story with sophisticated performance marketers and agencies, • Lead e-commerce platform integration work end to end: pixels, server-side event delivery, order attribution, catalog ingestion, and merchant-facing installation flows, • 8+ years of product management experience, with meaningful time in performance advertising: DSP, retargeting platform, measurement/MMP, or ad network e-commerce products, • Hands-on depth in web and mobile identity and attribution: probabilistic matching (IP and device signals), pixels, server-to-server postbacks, and the practical constraints of browser privacy changes (ITP, fingerprinting protection) and ATT, • A track record of carrying a product from beta to GA, including at least one experience where you recommended killing or materially pivoting something based on the data, • Comfort operating in a 0-to-1 incubation environment: small, funded pilots, hands-on customer management, and shipping against explicit go/no-go criteria, • Demonstrated ML experimentation experience: you can read a confidence interval, challenge an experiment design, and make a ship/no-ship call under uncertainty, • Cross-functional leadership across engineering, ML, go-to-market, sales engineering, creative, and finance without direct authority over any of them Preferred / What Sets You Apart • Experience with the Shopify/e-commerce ecosystem: app approval, Customer Privacy API, webhooks, catalog/product feeds, or merchant-facing tooling. Familiarity with CAPI-style server-side integrations (Meta CAPI, Google Enhanced Conversions) also counts, • Familiarity with incrementality testing, MTA, or MMM, and the attribution debates (first-click vs. last-click, demand creation vs. demand capture) that agencies and DTC marketers actually have, • Executive-level financial fluency: you can build and defend a unit economics case to a senior audience and hold your ground under scrutiny Location: The preferred location for this role is within the Pacific Time Zone; however, this role is eligible for full-time remote work in one of our entities in the Pacific Time Zone: CA, NV, OR, and WA. Eastern Time Zone: FL, GA, MA, MI, NJ, NY, and PA. Mountain Time Zone: CO, ID, and UT. Central Time Zone: IL, MN, MO, and TX. We are a remote-first company with US hubs in Redwood City, Los Angeles, and New York City. Travel Expectations: We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building. Compensation: Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience. The following are our base salary ranges for this role: SF Bay Area, Los Angeles/Orange County, Seattle, NYC:: $230,000 - $280,000 Olympia, Austin, San Diego, Santa Barbara, Boston: $211,000- $257,000 All other cities and towns in our approved states: $198,000- $240,000 Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We’re shaping the future of the mobile app ecosystem—join us and help accelerate what’s next. Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence. Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law. Agency and Third Party Recruiter Notice: Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.

About us: Since 1998, RKON has delivered IT transformation that helps private equity and enterprise firms achieve seamless security—from strategy to execution to managed services. We believe IT should serve the business strategy, not stand in the way of execution. Headquartered in Chicago, our team has developed a refined approach that delivers a clear vision of a scalable, agile, secure, cost-optimized, and low-risk end state. RKON is growing fast, and that growth means incredible opportunities for our team members. We pride ourselves on fostering a culture of creative thinking and collaboration, where ideas are valued, contributions are recognized, and professional development is a priority. Our people are at the heart of everything we do, and this commitment drives the extraordinary level of service we deliver to our customers. If you’re looking for a place where growth creates new possibilities and your potential is truly valued, RKON is the place for you. About the position: As a Customer Success Manager, you'll be responsible for building strong, long-lasting relationships with RKON customers by staying in constant communication and efficiently orchestrating the delivery of RKON services and overseeing the resolution with technical support teams. This individual will serve as a product, company, and industry ambassador and keen on educating customers on the capabilities of RKON services. The ultimate goal of the CSM is a long-term partnership that drives business growth for both the customer and RKON. Responsibilities Include: Customer Relationship Management: • Build and maintain strong relationships with customers, • Act as the primary point of contact for customer inquiries, issues, and escalations, • Understand the unique needs and goals of each customer and tailor strategies accordingly, • Act as a strategic advisor and advocate within managed servicesOnboarding and Adoption:, • Collaborate with the technical teams to ensure the customer’s IT environment is understood, • Sets up communication channels and introduce the customer to key contacts, • Establish initial performance expectations and success metrics, • Guide new customers through the onboarding process, ensuring a smooth transitionCustomer Success Planning:, • Collaborate with customer to define business objectives and desired outcomes, • Establish clear Key Performance Indicators (KPIs) to measure success (e.g., uptime, cost savings, user satisfaction), • Create a strategic roadmap for outlining milestones, timelines, and resources required, • Conduct periodic reviews to track progress, adjust strategies, and maintain alignment with customer goals Proactive Issue Resolution:, • Continuous monitoring of the customer’s IT environment for early detection of potential issues, • Collaborate with technical teams to address problems before they affect operations, • Communicate with customers to ensure they’re aware of ongoing efforts to prevent issues Reactive Issue Escalation:, • Coordinate with internal teams, such as support, engineering, or management, to escalate the issue to higher priority levels when initial resolutions are delayed or inadequate, • Ensure transparent, consistent communication with the customer, keeping them informed on progress, expected resolution time, and steps being taken, • Ensure customer satisfaction after the issue is resolved and prevents recurrence Service Retention & Expansion Opportunities:, • Collaborate with sales and technical teams to identify new service opportunities, • Understand customer pain points and offer solutions that add value, • Promote new services that align with the customer’s business growth or IT strategy, • Ensure customer subscriptions are renewed on time and negotiate terms as needed, • Identify at-risk customers and implement intervention plans to retain themRecurring Business Reviews:, • CSMs review customer performance reports, SLAs, and overall service delivery, • Use reviews to drive decisions on future IT investments or improvements, • Discuss IT trends, customer needs, and strategic alignment, • Use data to identify areas for improvement in the service delivery process, • Maintain accurate records of customer interactions and account detailsCross-Functional Collaboration:, • Collaborate with sales, marketing, and service teams to align customer success efforts., • Share customer insights and feedback with other departments to improve overall customer experience, • Participate in cross-functional meetings and projects as needed Technical and Professional Expertise • 5-7 years of experience in customer success or account management, with proven excellence managing internal and external stakeholders, • Excellent communicator who is comfortable articulating complex and diverse technical solutions, • Sales mentality with history managing QBRs, retention, and upsells, • Data-driven mindset with a focus on finding solutions and seeks to achieve extraordinary results through consultative and innovative problem solving, • Strong attention to detail with the ability to manage competing priorities and multi-task, • Strategic thinking and ability to align with business objectives Compensation: The base plus bonus package will equal $120,000 - $130,000 OTE. This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, RKON provides a benefits package that includes health insurance (medical, dental, vision, life, and long and short-term disability insurance); flexible time off; and a 401(k) Plan with employer match to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. What RKON offers: • Competitive pay, • Flexible working option, • Flex PTO Policy, • A team of highly skilled peers available to help RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: As the Luxe Market Manager Field Manager for NAMER and LATAM, you will lead the team of on-the-ground market experts responsible for growing Airbnb Luxe’s supply across North America, Latin America, and the Caribbean. You will set the strategy, coach the team, and own the results — ensuring Airbnb Luxe continues to expand its portfolio of extraordinary homes while maintaining the quality standards that define the tier. This role sits at the intersection of people leadership, commercial strategy, and luxury market expertise. You’ll guide a team of Luxe Market Managers through the full supply lifecycle — from prospecting and acquisition to host account management and portfolio optimization — while serving as the senior regional voice for Luxe internally and externally. You are equally comfortable shaping a regional growth strategy, coaching a team member through a complex host negotiation, and rolling up your sleeves to solve the challenges that come with operating across a vast, diverse, and fast-evolving region. A Typical Day: • Lead, coach, and develop a team of Luxe Market Managers across NAMER and LATAM, setting clear expectations and creating a culture of excellence, accountability, and continuous growth., • Serve as the go-to leader for your team — providing business coaching, clear direction, and hands-on support on complex host relationships, market launches, and escalations., • Identify and develop emerging talent, preparing team members for expanded roles and greater responsibility., • Build and sustain a positive, driven, and inclusive team culture grounded in collaboration and high performance., • Own the end-to-end supply strategy for NAMER and LATAM, setting priorities across acquisition, host quality, and portfolio optimization., • Guide territory-level strategies, directing teams to tailor their approach based on market maturity, host segmentation, and the competitive landscape., • Design and scale acquisition programs that bring exceptional new homes into the Luxe portfolio — including through direct outreach, luxury real estate partnerships, and property manager relationships., • Identify untapped markets and supply opportunities across the region — from established luxury destinations in the US to emerging markets across Latin America and the Caribbean., • Champion the Luxe brand and quality standards across the region, ensuring every home in the portfolio delivers an experience that meets the expectations of Airbnb’s most discerning guests., • Support your team in building and maintaining relationships with high-end hosts, estate managers, and luxury property management companies., • Serve as a senior escalation point for complex host relationships and cross-functional issues, ensuring resolution without compromising host trust or portfolio quality., • Own regional business performance, ensuring markets meet supply, revenue, and quality KPIs., • Partner with Luxe leadership, Guest Services, Content & Quality, Marketing, RevOps, Policy, and Product to launch initiatives that strengthen host performance and accelerate supply growth., • Cascade market insights and host feedback to internal stakeholders to influence product and policy decisions., • Share playbooks and proven strategies across the global Luxe team to fuel broader growth. Your Expertise: • 10+ years of experience in sales, business development, luxury hospitality, or marketplace management, with 4+ years leading and scaling field-based teams., • Deep knowledge of the NAMER and/or LATAM luxury travel and real estate landscape, with a demonstrated ability to drive local growth across diverse and complex markets., • Proven track record of meeting or exceeding supply acquisition and revenue targets through a team, in a fast-paced, metrics-driven environment., • Experience building and managing high-value partnerships with luxury real estate professionals, property managers, or estate operators., • Familiarity with CRM tools and performance dashboards, with the ability to maintain pipeline rigor and drive data-informed decisions across your team., • A bold, compassionate leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams., • Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry., • Analytical and strategic thinker who uses data and market insights to shape portfolio strategies across diverse and evolving markets., • Sharp market instincts — you can quickly assess a territory, identify emerging opportunities, and translate that into strategy your team can execute., • Exceptional written and verbal communication skills; able to craft compelling narratives for internal stakeholders and senior host audiences alike., • Highly organized and adept at managing multiple markets, priorities, and stakeholder relationships simultaneously., • English proficiency required. Spanish proficiency strongly preferred., • Deep alignment with Airbnb’s mission and a genuine passion for the luxury travel and homes space., • A consultative, relationship-first approach — you build trust before you drive results., • Proactive and solutions-oriented; you identify barriers early and bring clear recommendations, not just problems., • Collaborative by nature — you understand that success in this role requires tight partnership across the team and the broader Luxe organization. This role requires the ability to travel up to 50% of the year across NAMER and LATAM markets and for team offsites. Your Location: This position is US-Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Location: Remote (U.S.) • Full-Time Team: Customer Success Mindset: Do you like owning outcomes, not just accounts? Read on. Nametag is a category leader in identity verification, security, and account protection. We work with security-conscious enterprises where trust, reliability, and long-term partnerships matter. We’re building a world-class, remote-first Customer Success organization that takes real ownership of customer outcomes—not just renewals on a spreadsheet. We value intellectual curiosity, collaboration, and a strong sense of responsibility in protecting enterprise security. We’re hiring a Customer Success Manager to own the post-sale customer relationship end-to-end. This role is accountable for successful onboarding, ongoing value delivery, executive alignment, and commercial renewals across a portfolio of enterprise customers. This is not a reactive support role and not a glorified account manager. You are the conductor. You’ll coordinate onboarding, guide customers through adoption milestones, surface risk early, and ensure Nametag is delivering measurable security and business value over time. The best person for this role enjoys being close to customers, is comfortable driving difficult conversations when needed, and thinks in terms of outcomes, not activities. • Own the overall customer relationship for a defined pod of enterprise accounts from onboarding through renewal., • Lead structured onboarding journeys in partnership with Solutions Engineering and Support, ensuring customers reach first value quickly and correctly., • Develop and maintain success plans aligned to customer goals, use cases, and risk profiles., • Drive ongoing adoption through regular check-ins, Strategic Business Reviews, and proactive recommendations tied to customer security and identity outcomes., • Act as the primary point of coordination across Support, Engineering, and Product for customer-impacting issues., • Identify risk early (usage gaps, stakeholder churn, stalled initiatives) and run clear mitigation plans., • Own renewal motions end-to-end, including forecasting, stakeholder alignment, and commercial conversations. Proactively identify expansion opportunities and ensure the right sales partners are engaged at the right time., • Capture customer feedback and usage patterns, and translate them into actionable insights for Product and Leadership., • Advocate for best practices in identity, authentication, and account protection—helping customers mature over time, not just “go live.”, • Enterprise customers running complex IAM and security environments., • Success tooling - Pylon, HubSpot, • Product usage data, onboarding milestones, and renewal forecasts., • Cross-functional partners in Solutions Engineering, Support, Product, and Sales., • Executive stakeholders on both the customer and Nametag side., • 3–7 years experience in Customer Success, Account Management, or Post-Sales roles in B2B SaaS., • Direct ownership of renewals and retention, ideally in an enterprise or security-adjacent product., • Proven experience running structured onboarding and long-term customer success motions., • Strong executive communication skills—comfortable with CISOs, IT leaders, and senior operators., • Ability to balance empathy with accountability: you can be a trusted partner without avoiding hard conversations., • Bonus: Experience in security, identity, IAM, or adjacent infrastructure products., • You think customer success is about measurable outcomes, not check-the-box activities., • You’re comfortable being accountable for retention and renewal numbers, • You enjoy driving clarity when customers are busy, distracted, or under-resourced., • You can zoom out to strategy and zoom in to execution without losing momentum., • You don’t wait for problems to escalate—you surface them early and deal with them directly. You’ll have real ownership. Your work will directly influence retention, expansion, and customer trust in a security-critical product. You’ll partner closely with leadership, shape how we scale Customer Success, and help define what “great” looks like for enterprise customers at Nametag.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. About the Client Success Team: The Client Success team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. As the primary post-sale point of contact, the team works closely with merchants to optimize performance, increase product adoption, identify revenue and GMV expansion opportunities, and ensure overall account health. Client Success also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm. As a Client Success (CS) Lead, you will work with our existing merchants to drive revenue and GMV expansion. The CS Lead position is a high-profile, merchant-facing role requiring outstanding relationship management and program management skills to guide merchants successfully from deployment to optimization. The CS Lead acts as the central post-sale contact for Affirm merchant partners. This person will report to the Senior Manager, Client Success. What You'll Do: • You will manage a portfolio of accounts across a variety of industries to foster long-term, strategic business relationships with our merchant partners., • You will be responsible for managing contract renewals, updating pricing, and expansions., • You will deliver a proactive client management strategy to drive incremental gross merchandise value (“GMV”) along with revenue, and expand Affirm’s relationship coverage., • You will analyze merchant performance and recommend programs to increase product adoption, promote marketing best practices, and optimize program financing programs, • You will manage merchant relationship health to ensure that both Affirm and the merchant are gaining the maximum value from the relationship, • You will orchestrate cross-functional teams across our Analytics, Credit, Technical, Marketing, and Product teams to improve the Affirm offering for our merchant. What We Look For: • 5+ years of B2B client-facing experience; preferably in a high-tech environment, • Experience negotiating and closing commercial contracts (e.g., RFPs, renewals), • Excellent customer relationship management skills with the ability to manage strategic accounts, • Experience in managing cross-functional projects with a high attention to detail, • Strong written (e.g. proposals, memos, e-mails) and verbal communication (e.g. presenting) skills, • Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders., • Knowledge of consumer finance offerings, integrated software solutions, and e-commerce preferred, • Comfortable using Salesforce and BI tools Base Pay Grade - H Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $125,000 - $187,500 USA On Target Earnings (all other U.S. states) per year: $110,000 - $172,500 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents, • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses, • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge, • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's _ and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more. Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized: “Roboflow is a company full of giant brains and tiny egos.” We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond. We’re supported by great customers and investors, having raised over $63 million from Google Ventures, Y Combinator, Craft Ventures, Sam Altman, Lachy Groom, and other leading software investors. Primarily, you like to make great things with passionate colleagues. You are someone who likes to own outcomes, not only inputs. You’re motivated by having responsibility and accountability. You’re eager to do the work, big and small. You’re energized by building relationships, spotting great talent early, and connecting people with missions that matter. You know what “great” looks like in go-to-market functions—from Account Executives and Customer Success Managers to Growth Marketers and Partnerships leads—and can tailor your approach to each. You’re motivated by the question, “How can I improve this?” and have a track record of building scalable recruiting systems and candidate experiences. We are less concerned with the number of years you've spent recruiting than with the impact you've had. You believe exceptional hiring is one of the highest-leverage activities inside a company. You enjoy acting as a partner to leaders, helping shape teams, calibrate talent, and make better hiring decisions—not simply filling open roles. As a GTM Recruiter, you’ll own hiring for Roboflow’s go-to-market functions—Sales, Customer Success, Marketing, Partnerships, and other revenue-driving teams. You’ll build deep relationships with hiring managers, define the profiles we need, and deliver exceptional candidate experiences that help Roboflow attract and close the best talent in AI. You’ll act as a partner to founders and functional leaders in building the teams that bring computer vision products to market. The people you hire will directly influence how quickly we can serve customers, grow the business, and make the world programmable. Success in this role means consistently hiring exceptional talent, earning the trust of hiring managers and executives, and building recruiting systems that scale alongside the company. Every great hire meaningfully changes Roboflow’s trajectory. Partner with hiring managers to define role requirements, success metrics, and scorecards for GTM hires Source, screen, and guide candidates through the interview process end-to-end Create high-signal interview loops and ensure fast, fair, and delightful candidate experiences Build talent pipelines for current and future GTM roles, with an emphasis on quality and velocity Collaborate cross-functionally with Operations, Finance, and Leadership to forecast hiring needs and timelines Maintain a strong pulse on market trends for go-to-market talent in AI and developer tools Serve as a trusted advisor to leaders on hiring strategy, candidate calibration, compensation benchmarks, and talent market dynamics Develop creative sourcing strategies that identify exceptional candidates before they are actively looking for their next role Continuously improve recruiting processes, systems, and reporting to increase hiring quality and efficiency You’re a connector, builder, and operator who thrives in fast-paced, ambiguous environments. You combine high empathy with sharp instincts for talent and judgment. Full-cycle recruiting experience with demonstrated success hiring go-to-market talent in high-growth startup, SaaS, or technology environments Deep familiarity with go-to-market roles and compensation models (AE, CSM, Marketing, RevOps, Partnerships, etc.) Proven ability to build and maintain high-quality pipelines and close top candidates Exceptional sourcing instincts and a demonstrated ability to engage hard-to-reach candidates Experience managing ATS workflows (Ashby, Greenhouse, Lever, etc.) Excellent written and verbal communication; you can sell a vision as well as a role Strong business judgment and the ability to partner effectively with hiring managers and company leaders on hiring strategy Curious about technology and able to quickly understand and communicate technical products to candidates and prospective teammates You develop strong opinions about talent and back them up with evidence, while remaining open to changing your mind when presented with new information Bias toward speed and clarity—you move fast and keep everyone aligned Comfortable operating with autonomy and accountability Roboflow’s team is distributed across the world. We currently have Hubs in New York City, San Francisco, Brazil, and Singapore (and plan to open more as we grow density in new cities). We provide opportunities (like team onsites in different cities) and_ (like a $4000/yr travel stipend) to work in person with other team members as much as you'd like, while also supporting remote team members. You can work from one of our Hubs (we offer a relocation bonus), work from home, work at co-working spaces, etc. We want you to work where you work best! To determine your compensation, we use a number of market- and data-driven salary sources. We review compensation every six months to ensure we remain aligned with the market. We are open to exceptional candidates across multiple experience levels, from experienced individual contributors to senior recruiting operators. The target base compensation for this role is $110,000–$225,000, with additional equity compensation. Compensation, title calibration, and scope of ownership will be determined based on demonstrated capability, expected impact, and the needs of the business. In addition to cash compensation, we offer generous perks and benefits: Equity in the company so we’re all invested in the future of computer vision $4,000/year Travel Stipend to work alongside other Roboflowers anywhere, anytime $350/month Productivity Stipend for things like high-speed internet or co-working space Up to 100% coverage of health insurance for you and your family Remote-first / flexible schedule Unlimited PTO (with a 2-week annual minimum) 12 weeks parental leave We’ll review your application, LinkedIn, and any materials you share. The strongest applications demonstrate curiosity about Roboflow, thoughtful research into our business, or examples of exceptional recruiting work. [45m] Meet with the hiring manager [45m] Meet with People Operations [45m] Meet with a go-to-market leader [60m] Deep dive on your sourcing strategy, product familiarity, and recruiting systems We want a diverse, global team with a broad range of experience and perspectives. If this role sounds exciting but you’re not sure you meet every qualification, we encourage you to apply. If you'd like to stay up to date on future opportunities, email “Subscribe” to operations@roboflow.com for our career newsletter. At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team.

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. As a fully remote team of over 300 professionals, we believe in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and Google. Only U.S. based candidates will be considered as we are not currently hiring internationally Please note: As we are expecting more client accounts, we are slowly recruiting and would love to keep you in our talent pool for hiring needs in the near future. We are currently only reviewing resumes and screening applicants as we are NOT actively hiring for this role. If you'd like to be considered, we encourage you to apply! Job Summary: The Account Specialist will report to an Account Director or Account Strategist and serve as the project manager on client accounts. You will be the driving force behind the successful planning, execution, and delivery of client projects. Your responsibilities will include confirming project scopes, setting timelines, and managing budgets to ensure all deliverables are met on time and within budget. You will coordinate and collaborate with cross-functional teams, including creative, web/dev, paid media, PR, and integrations, to ensure seamless project flow and high-quality outputs. Additionally, you will serve as one of the primary points of contact for clients, maintaining clear and consistent communication to manage expectations and provide regular updates. By proactively identifying and mitigating potential risks, you will ensure that all projects align with client goals and SmartBug agency standards, ultimately contributing to client satisfaction and agency growth. To succeed in this role, you must be an engaged professional with unwavering requirements for providing an incredible customer experience, including strong client communication and impactful client results. As an Account Specialist, you will be measured on delivering the following: Client satisfaction (results, retention, awards, reviews, referenceable clients) Client effective billing rates (EBRs) Timely strategy delivery and execution \n Key Responsibilities: • Client Success, • Build and maintain strong relationships with clients, • Act as one of the main points of contact for your clients (along with your Account Strategist or Account Director), • Address client feedback and concerns around budget, timelines, and scope promptly, • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference, • Deliver consistent, world-class quality across all customer lifecycle campaigns, • Project Management, • Ensure all project deadlines are met and commitments are honored by maintaining rigorous schedules, proactively addressing potential delays, and efficiently managing resources to deliver high-quality results on time, • Communicate with clients and internal SmartBug teams via Teamwork, our project management system, • Confirm project scopes, objectives, and deliverables in collaboration with the SmartBug account team and clients, • Develop detailed project plans, including timelines, milestones, and budgets, to guide project execution, • Coordinate and lead cross-functional teams, ensuring effective communication and collaboration throughout the project lifecycle; this includes our creative department, paid media, public relations, integrations, and web/dev, • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery, • Serve as one of the primary points of contact for clients, providing regular updates and managing expectations, • Conduct post-project evaluations to identify areas for improvement and implement lessons learned in future projects, • Handle various administrative tasks such as meeting coordination an setup and report preparation, • Set up documents and outline resources need to complete deliverables, • Maintain accurate and up-to-date client records in HubSpot, • Delivery Process, • Foster a collaborative and positive team environment, encouraging innovation and problem-solving, • Act as a liaison between clients and internal SmartBug teams, • Ensure all project deliverables meet quality standards and client specifications, • Ensure you follow processes that result in differentiated client results and quality, • Stay up-to-date with industry trends and best practices to continuously improve project management processes and methodologies Requirements: • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • Minimum of 2 years of experience in project management., • Experience working with project management tools, Teamwork.com a plus., • Proficiency in Google Suite., • High level of organization, attention to detail, and the ability to manage multiple priorities., • Ensure project deadlines are met and commitments are honored., • Understanding of the HubSpot ecosystem and basic digital strategies included but not limited to: social media, blogging, email marketing., • Strong work ethic with a positive and enthusiastic attitude., • Strong interpersonal skills and the ability to communicate with both clients and internal teams effectively., • Demonstrated ability to ensure high client satisfaction without sacrificing client goals and adhering to SmartBug values., • Strong problem-solving capabilities and the ability to navigate complex challenges., • High level of integrity, work ethic, and professionalism., • Passion for client success and a commitment to delivering outstanding results., • Curiosity and desire to learn, keeping up with industry trends., • Experience working remotely in similar roles is strongly preferred., • HubSpot essential certifications WHAT WE OFFER - PERKS! • Annual Salary between $50,000 - $65,000 DOE, • Health insurance with company contribution, • Paid maternity and paternity leave, • Paid vacation, • Paid time off, • 4-week paid sabbatical every 5 years of employment, • Monthly remote work allowance, • 401(k) with employer matching, • Flexible spending plan, • Company-funded short-term disability and life insurance, • Long-term disability, • Annual leadership conference, SmartBugaPalooza, • Training budget, • The flexibility of working remotely, • MacBook Air issued to you at time of hire \n$50,000 - $65,000 a year\n

Striim, (pronounced “stream” with two i’s for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time. Striim is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and leverage true real-time analytics to provide a superior experience to their customers. At our company, we believe and expect all of our employees to operate as one with unlimited potential and dignity. We are seeking an experienced Field Engineer (English/Spanish) who is professionally fluent in both English and Spanish to support enterprise customers throughout the United States and Latin America. This individual will serve as a technical leader who engages with customers throughout the lifecycle of the Striim Platform. A Field Engineer will partner with a Technical Account Manager to create a guided customer journey through all implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement. This is a highly customer-focused role, driving operational excellence, continuous learning, and mission-critical innovation. This is a fully technical and hands-on position. Responsibilities • Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process., • Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges., • Support the seamless transition from pre-sales prototypes to post-sales production-scale experiences., • Collaborate with customer success and account management teams to conduct periodic health checks with customers, ensuring operational excellence with Striim., • Serve as the Striim product expert, coach, and trusted technical advisor during deployment., • Act as the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation., • Proactively engage existing Striim customers to realize technology value through expanded adoption of the Striim platform, demonstrating new applications and use cases., • Provide technical guidance, training, workshops, presentations, and implementation support in both English and Spanish as required by customer business needs., • Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, troubleshooting, and customer enablement., • Track customer issues, collaborate with support on customer-training-related matters, and work with customers to develop and track Product Feature Requests (PFRs)., • Report on the status of key accounts, including escalations, to the manager and Technical Account Manager (if applicable)., • Leverage AI-powered productivity, research, troubleshooting, documentation, and coding-assistance tools to improve efficiency, accelerate customer outcomes, and scale technical enablement efforts., • Contribute to the evaluation, adoption, and continuous improvement of AI-assisted workflows and technical best practices across customer-facing engineering functions., • Travel domestically and internationally, up to 25%, to support customer implementations, technical workshops, strategic business reviews, training sessions, and other customer-facing engagements. Requirements • A successful candidate must be based 100% remotely within the Continental United States., • Professional fluency in both English and Spanish, including the ability to communicate complex technical concepts, conduct presentations, facilitate training, and support customer engagements in both languages., • 3+ years of experience in customer-facing technical roles, such as Sales Engineer, Pre-Sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer, or similar., • 3+ years of experience with database management systems such as Oracle, MySQL, Microsoft SQL Server, and SQL programming., • 3+ years of experience programming in languages such as Java, Python, and Shell scripting., • 3+ years of experience or deep foundational knowledge of cloud infrastructure and data services including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)., • Demonstrated experience using AI-assisted productivity, development, research, troubleshooting, and code-generation tools (e.g., Claude, OpenAI Codex, GitHub Copilot, Cursor, enterprise AI platforms, or similar technologies) as part of day-to-day technical workflows., • Ability to effectively evaluate, validate, and apply AI-generated outputs while maintaining engineering quality, security, accuracy, and customer trust., • Principled knowledge of working with, configuring, and troubleshooting Unix/Linux and Windows operating systems., • Experience working with messaging systems such as Kafka and JMS., • Experience working within enterprise data environments and mission-critical IT systems is desirable., • Knowledge of Snowflake, Google BigQuery, Databricks, or modern cloud data platforms is preferred., • Deep understanding of modern data integration, data streaming, real-time analytics, and cloud-native architectures is preferred., • Excellent written, verbal, presentation, and customer-facing communication skills., • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or equivalent relevant work experience. Benefits • Competitive salary and pre-IPO stock options, • Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA, • Paid Time Off (Vacation, Sick & Public Holidays), • The chance to contribute to and shape an upbeat, fully engaged culture Compensation $130,000 - $150,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards. Applications will be reviewed on a rolling basis and accepted until the position is filled. Our company culture fosters entrepreneurship and nurtures our team members to grow with the company. Come join a Silicon Valley startup focused on delivering a product that’s loved by its customers and primed to be a core part of the cloud data stack. We are an equal opportunity employer, and we value diversity at our company.It is in our best interest to continue to foster an environment of diversity, equity, and inclusion to bring the most value to our workforce, customers, and partners. All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status. For more information on Striim's Privacy Policy, click _.

We're an award-winning data, media and tech consultancy and a leading Google and Adobe partner that helps brands and agencies think beyond clicks and conversions to unlock new opportunities for growth. We thrive on rolling up our sleeves and digging into the tough stuff for our 800+ clients. And we love getting them the most ROI from their digital marketing. If you’re up for the challenge, join us. Let’s move fearlessly forward together. Job Title: Client Success Director, Adobe Compensation: $115,000 to $135,000 Location: Arizona, California, Colorado, Connecticut, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. Adswerve is seeking a commercially driven Client Success Director to lead strategic growth for key Adobe accounts. The Client Success Director is the primary architect of the client relationship. In this role, you are responsible for the commercial health, long-term retention, and organic growth of valuable Adobe enterprise accounts. We are seeking a highly organized, client-centric leader who can translate complex technical wins into impactful business results. You will act as the strategic client partner, crafting compelling narratives for the C-suite, supporting high-stakes negotiations, and ensuring – through our platforms and solutions – that we are viewed as an indispensable business partner rather than a line-item vendor. Strategic Account Growth & Commercial Leadership • Commercial Growth Strategy: Identify and bridge the gap between a client’s current state and their "North Star" goals, creating a natural path for upsell and cross-sell of the Adobe stack., • Strategic Roadmap Governance: Partner with the Product and/or Transformation Leads to deliver high-level strategic workshops that align the client’s business transformation goals with Adobe’s product evolution & Adswerve’s Digital Experience solutions., • Narrative Excellence: Elevate the Adswerve Story by moving beyond metrics. In partnership with the Product & Transformation Leads, you will lead the creation of client roadmaps, business reviews, and pitch decks, ensuring each narrative is curated to demonstrate value tied to business objectives, turning technical milestones into financial outcomes., • Deal Architect & Closer: Close on high-stakes renewals and upsells. You will lead complex pricing negotiations to ensure both profitability and long-term mutual value., • Portfolio Intelligence & Executive Reporting: Act as the primary source of truth for Adswerve leadership regarding your book of business. You aggregate updates and provide high-level strategic insights on revenue trends, churn risks, and expansion velocity, enabling informed board-level and executive decision-making. Client Partnership & Consulting Strategy • Executive Relationship Architecture: Build and maintain resilient relationships with senior client stakeholders (including VP/C-Level); Map complex enterprise organizations to find new budget owners and stakeholders across different business units., • Integrated Solutions Consulting: Speak confidently to Adswerve’s Analytics & Personalization solutions, and be able identify potential opportunities for Cloud & Programmatic Media as well, bringing in SMEs to further those conversations. Guide clients on the 'People and Process' shifts required to maximize their Adobe investment., • Orchestration: Act as the "General Manager" of the account, coordinating between Sales, Product, and Engineering teams to ensure a unified front to the customer when challenges, roadblocks, or opportunities arise., • Strategic Partner Liaison: Manage high-level relationships with key partners (such as Adobe), advocating for your clients to unlock beta opportunities and advanced support, and collaborating to drive “create” and “co sell” opportunities for Adswerve., • 8+ years of experience in Enterprise Account Management, Management Consulting, or Strategic Sales within the SaaS ecosystem., • Bachelor’s degree in Marketing, Business, Advertising, or equivalent professional experience is preferred., • Proven history of hitting or exceeding growth and retention targets on a personal book of business., • A strong conceptual understanding of the Adobe Experience Platform (Customer Journey Analytics, RT-CDP, Adobe Journey Optimizer) ecosystem and how it integrates into the broader MarTech/AdTech landscape., • Experience selling or consulting on Programmatic/Media (DV360, TTD, SA360, Amazon, Social) and/or Data Science/Cloud (MMM, Propensity modeling, etc.) is a bonus., • Demonstrated ability to negotiate complex contracts and drive revenue growth (upselling/cross-selling)., • Exceptional communication skills with the ability to turn data into a narrative that resonates with non-technical executive audiences., • Ability to navigate ambiguity and lead clients through industry changes (e.g., privacy changes, cookie deprecation, first-party data strategies). This position pays a base salary of $115,000 to $135,000 per year. This position is eligible for a semi-annual individual bonus based on performance. Wage differential is based on training and experience. Our team of 250+ employees is spread out across 26 states and six countries. We keep everyone connected remotely with a team-oriented culture where everyone contributes and feels valued for their skills and unique perspectives. If you want to work alongside the best and brightest analytics minds, we’d love to hear from you. You can get hands-on with the latest ad tech, work with exciting clients and pave the way for new industry processes and advancements. All while working for a company that prioritizes your work-life balance. Plus, we offer full-time Adswerve employees benefits you’ll love: • Semi-annual bonus potential, • Medical, dental and vision available for employees, • Paid time off including vacation, sick leave & company holidays, • Paid volunteer time, • Flexible working hours, • Summer Fridays, • “Work From Home Light” days between Christmas and New Year’s Day, • 401(k) Plan with 5% company match and no vesting period, • Employer Paid Parental Leave, • Health-care Spending Accounts, • Dependent-care Spending Accounts, • Employer Paid Basic Life Insurance, • Voluntary Life Insurance (Employee/Spouse/Child), • Employer Paid Short & Long Term Disability, • Employee Assistance Program (EAP), • Continuing Education Reimbursement, • Employee Referral Bonus Program, • Monthly Remote Work Stipend, • New Hire Office Equipment Reimbursement Adswerve is an Equal Opportunity and E-Verify Employer. All qualified applicants will receive consideration without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, physical or mental disability, medical condition, gender identity, gender expression, results of genetic testing, service in the military, or on any other basis that would be in violation of any applicable federal, state, or local law. Adswerve will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If you require assistance with your application, please reach out to _ Screening of Applications Begins: Immediately and will continue until the position is filled. For best consideration, please apply by 4/20/2026. Recruitment Agencies: We are not utilizing external 3rd party recruitment agencies for this search. Should those needs change, we will seek your assistance directly.

About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business. Responsibilities: • Perform basic service truck driving functions in accordance with USS and DOT requirements., • Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries., • Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift., • Conduct portable toilets servicing to USS 8 point service standard., • Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard., • Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed., • Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible., • Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied. Qualifications:, • Minimum two years of commercial driving experience., • Valid Driver License (CDL or non-commercial)., • Excellent time management, customer service and communication skills., • Strong problem-solving and decision making skills. Physical Requirements:, • Sit while driving and stand while servicing products, • Use hands and fingers to handle, control or feel objects tools or controls, • Repeat the same movements, • See details of objects that are less than a few feet away and also at greater distance, • Speak clearly so customers can understand, • Understand the speech of another person, • Hear sounds and recognize the difference between them, • Walk up to 30 minutes at a time without exertion, • Enter and exit equipment by stepping and kneeling, • Lift up to 40lbs from your waist to your shoulders, • Lift 30lbs from the floor to your head, • Crouch and squat, • Push 100lbs and pull 100lbs horizontally Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: • Holiday & Paid Time Off (pro-rated for Part-Time employees), • Medical/Pharmacy, • Dental, • Vision, • Employer-Paid Short-Term Disability, • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment, • Voluntary Employee Life & Accidental Death and Dismemberment, • Voluntary Spousal Life, • Voluntary Dependent Life, • Hospital Indemnity, Accident and Critical Illness, • Commuter/Transit Account, • Healthcare Flexible Spending Account, • Dependent Care Flexible Spending Account, • Health Savings Account, • 401(k) with employer match, • Employer-Paid Employee Assistance Program (EAP), • Employee Discounts Salary Range: $20.42 – $27.57 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business. Overview: The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck, fence truck, container truck, etc.) in support of the operation's needs Responsibilities: • Conducts daily pre-shift & post-shift vehicle inspection & report deficiencies to shop immediately., • Also, report improper operation, faulty equipment, and unusual conditions to the Operations. Manager., • Operates service truck to and from pre-designated work sites based on daily routing information., • Services portable restrooms, holding tanks, septic tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines., • Notifies management of any issues encountered on back-up route assigned., • Maintains telephone or radio contact with dispatch to receive additional instructions, changes to work locations, etc., • Maintains truck log according to state and federal regulations., • Follow all established safety rules & regulations., • Operates flat bed truck to and from pre-designated work sites based on daily routing information to deliver or pick-up portable restroom units, hand sinks, holding tanks or containers., • Updates tickets with relevant delivery or pick-up detail., • Operates fence truck to and from pre-designated work sites based on daily routing information to deliver or pick-up fence (chain link, panel, materials, etc.), • Will also act as a lead on fence jobs where a crew is assigned to the job/truck and will operate fence installation equipment., • Operates tanker/transfer truck to and from local dump and completes required paperwork as necessary., • Special projects as assigned by management. Qualifications:, • Minimum two years of commercial driving experience., • Valid Driver License (CDL or non-commercial)., • Excellent time management, customer service and communication skills., • Strong problem-solving and decision-making skills. Physical Requirements:, • Sit while driving and stand while servicing products, • Use hands and fingers to handle, control or feel objects tools or controls, • Repeat the same movements, • See details of objects that are less than a few feet away and also at greater distance, • Speak clearly so customers can understand, • Understand the speech of another person, • Hear sounds and recognize the difference between them, • Walk up to 30 minutes at a time without exertion, • Enter and exit equipment by stepping and kneeling, • Lift up to 40lbs from your waist to your shoulders, • Lift 30lbs from the floor to your head, • Crouch and squat, • Push 100lbs and pull 100lbs horizontally Benefit Summary: All full-time employees working an average of 30 hours or more per week are eligible for the following benefits: • Holiday & Paid Time Off (pro-rated for Part-Time employees), • Medical/Pharmacy, • Dental, • Vision, • Employer-Paid Short-Term Disability, • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment, • Voluntary Employee Life & Accidental Death and Dismemberment, • Voluntary Spousal Life, • Voluntary Dependent Life, • Hospital Indemnity, Accident and Critical Illness, • Commuter/Transit Account, • Healthcare Flexible Spending Account, • Dependent Care Flexible Spending Account, • Health Savings Account, • 401(k) with employer match, • Employer-Paid Employee Assistance Program (EAP), • Employee Discounts Salary Range: $25.08 – $35.12 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement: Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver’s license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements. United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Family Group: Research & Technology Group Job Description: The Senior Technologist is accountable to the Senior Manager, Americas Technology Deployment for delivery of field trial managment and new business development support. The primary purpose of this role is to lead projects and provide technical support for field trials, new business development activies, and product claims. Key Accountabilities • Ensure delivery of "central" technical support to all product areas, including:, • Product, application, specification, formulation, and raw material interchange advice to technology teams supporting trials, • Input to customer account teams for tenders affecting multiple countries, supporting OEM approval renewals, • Management of raw material shortages, regulatory or compliance issues affecting multiple countries, • Resolution of customer issues escalated by Technology Deployment Hubs, • Manage regular field trial issues, fluid management, and engage with sites to ensure proper execution, • Develop effective communication on technology progress, claims capabilities, and potential new product needs / opportunities., • Build networks and encourage knowledge sharing with subject matter experts to facilitate continuous improvement, • Provide technical leadership via coaching less experienced colleagues, • Support quality incidents and provide leadership for cross-multiple CLT incidents, • Provide input to Product Development based on technical trends, customer issues, performance changes to generate value for BP Requirements • Science or engineering degree or equivalent, • Fluent English (written and spoken), • Experience in lubricant development, formulation modification/support in specialization, • Broad knowledge of BP's lubricant products, composition, manufacture, and application, • Understanding of interfaces and drivers within business across sales, marketing, supply chain, product development, and research within Castrol teams, • Builds networks to enhance effectiveness and share knowledge How much do we pay (Base)? ($106,000 - $170,000(Minimum & Maximum)) *Please note the pay range listed for this position is a good faith and reasonable estimate of the base pay range for this position at the time of posting. You may learn more about our generous benefits here _. Why join us At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement: Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Artificial intelligence, Creating new methodologies, Experimental Design, Formulated product testing, Formulation Deployment, Formulation design, Influencing, Intellectual Asset Management, Multi-physics modelling, Presenting, Product Development, Product Sustainability Performance Management, Project Management, Raw materials knowledge, Research and Development, Rheology, Safety management across the value chain, Science and Technology Leadership, Scientific publication, Technology Management Processes, Testing electric vehicle charging systems, Thought Leadership {+ 2 more} . Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Job Description POSITION SUMMARY The Senior FP&A Analyst is the primary analytical partner to the Business Controller and a key financial support resource across the company. Reporting to the Business Controller, the role builds the models, reporting, and analysis that turn financial and operational data into insight—so that senior management and the Sales, Marketing, and Manufacturing Operations teams can make faster, better-informed decisions. DUTIES & RESPONSIBILITIES • Support the annual budget, monthly forecast, standard cost, cash forecast, and multi‑year strategic planning cycles so the Company operates against a single, reliable financial plan and can anticipate performance rather than react to it, by gathering and validating stakeholder inputs, assumptions, constraints, and timelines, consolidating them into structured budget and forecast models, and by maintaining the planning calendar — mapping deliverables and dependencies and resolving gaps or bottlenecks before they impact the cycle., • Own the bridge between the demand plan and the financial plan so volume, revenue, and margin assumptions are consistent across Sales, Operations, and Finance and the forecast is defensible at SKU and channel level, by participating in the monthly S&OP cycle, converting the consensus demand plan into a dollarized revenue and margin forecast, and quantifying the financial impact of demand shifts, supply constraints, and import timing., • Develop and manage SG&A expense projections and allocations to give leadership clear visibility and accountability over the Company’s cost base and spending trends, by building bottom-up expense models by department and cost center, working with budget owners to challenge assumptions, reconciling projections to actuals each period, and maintaining the account and cost‑center mapping through the system transition so prior‑year comparatives remain valid., • Build and continuously refine COGS and standard‑cost projection methodologies so margin and cost forecasts are accurate, consistent, and defensible across products, plants, and sourcing origins, by maintaining cost models that incorporate material, labor, and overhead drivers as well as landed‑cost components — ocean freight, duty, and tariff exposure for imported product, testing them against actual results, and updating standards as volumes, rates, tariffs, and operational conditions change., • Consolidate and review product, customer, channel, and plant margins and performance to surface the profitability drivers and risks that matter most to the business, by aggregating margin data across the portfolio, analyzing mix, pricing, and cost dynamics including trade spend, deductions, allowances, and e‑commerce fee structures, and translating the findings into actionable insight for Finance and commercial stakeholders., • Lead the preparation of the monthly financial reporting package, executive memo, together with materials for banks and senior leadership so decision-makers receive a timely, accurate, and well-supported view of financial performance compiling the required financial statements, KPIs, and commentary, driving thoughtful analysis of the P&L and key business metrics, and assembling polished, brand-consistent presentations and supporting schedules that are complete and internally consistent before distribution., • Conduct variance analysis versus budget and forecast across the P&L and key metrics to hold the business accountable to its commitments and explain deviations from plan, by quantifying variances into structured waterfall bridges that isolate volume, price, mix, and cost effects, partnering with business stakeholders to gather detailed drivers, and documenting clear, decision-oriented explanations and recommended actions., • Forecast and analyze inventory and working capital so the Company can fund growth without tying up cash in the wrong inventory, by modeling inventory coverage and receipts against the demand plan and the open purchase order pipeline, quantifying excess and obsolescence exposure, and feeding inventory, receivable, and payable assumptions into the cash forecast., • Develop and maintain management reporting and KPI dashboards to give senior leadership and business partners real-time, decision-ready visibility into financial and operational performance, by building and automating reporting from ERP and BI sources, monitoring progress against plans, and highlighting trends and exceptions that require attention., • Identify, recommend, and help implement process and content improvements to financial reporting and planning to make the finance function faster, more accurate, and more insightful over time, by evaluating current workflows and tools, proposing enhancements, and contributing to standardization, automation, and continuous improvement initiatives, with priority on the ERP transition and on replacing manual workbook routines with repeatable, auditable processes., • Develop capital budgeting models to evaluate risk and ROI for proposed investments so capital is allocated to the initiatives that create the most value for the Company, by building business cases with ROI, payback, cash flow, and scenario analysis and presenting the results and recommendations to Finance and senior leadership., • Perform routine and ad‑hoc financial modeling and business analysis to answer time-sensitive questions and support decision-making across the organization, by leveraging advanced spreadsheet and modeling tools and drawing on ERP and business intelligence data to structure the analysis and deliver well-supported conclusions. REQUIRED EDUCATION, SKILLS & EXPERIENCE • Bachelor’s degree in accounting, Finance, Business, or a related field; MBA a plus, • 4 to 10 years of relevant financial analysis experience, including building and maintaining financial models, • Strong analytical skills; demonstrated ability to efficiently capture, manipulate, and transform data into information to reach clear conclusions, • Working knowledge of planning and performance processes, including annual budget, monthly forecast, and periodic business reviews, • Experience in a manufacturing, consumer products, or distribution environment, including standard costing and retail / e‑commerce channel economics, strongly preferred, • Detail-oriented, with the ability to translate complex analysis into clear insights, • Excellent written and verbal communication skills, • High degree of autonomy and disciplined written communication, with the ability to work effectively with a manager and stakeholders in different locations and time zones, • Collaborative team player able to build constructive relationships with staff and management, • Strong problem-solving skills with a collaborative mindset, • Ability to apply knowledge of Generally Accepted Accounting Principles (GAAP), • Experience with Enterprise Resource Planning (ERP) systems and Business Intelligence tools strongly preferred; hands-on involvement in an ERP migration or implementation a strong plus, • Advanced Excel (including advanced data modeling, query automation, and large‑dataset transformation) and PowerPoint skills; SQL a plus; comfort leveraging AI tools to improve analysis and productivity DISCLAIMER: The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities. This job description is subject to change by the Company as the needs of the Company and requirements of the job change.