Housing Outreach Coordinator
24 days ago
Long Beach
Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Develop and implement outreach strategies to engage target populations, including low-income families, homeless individuals, veterans, and others in need of housing assistance., • Establish partnerships with community organizations, shelters, non-profits, and social service agencies to expand the reach of housing programs., • Organize and participate in community events, workshops, and information sessions to raise awareness about housing resources.Program Promotion:, • Develop promotional materials such as brochures, flyers, and digital content to promote housing programs., • Utilize social media, newsletters, and other communication channels to disseminate information about housing opportunities., • Create and maintain a database of outreach contacts and track outreach efforts.Collaboration and Networking:, • Build and maintain relationships with housing providers, government agencies and other stakeholders., • Participate in housing coalitions, community meetings, and advocacy groups to stay informed about housing policies and opportunities., • Act as a liaison between housing programs and community partners to streamline referral processes.Data Collection and Reporting:, • Track outreach efforts and outcomes, maintaining detailed records of contacts made, services provided, and success stories., • Compile and submit reports on outreach activities, participation rates, and program effectiveness., • Collect data on housing needs in the community to help inform future outreach and program development efforts.Training and Education:, • Provide training and educational workshops for staff, volunteers, and community members on housing-related topics., • Stay current on housing laws, regulations, and policies affecting affordable housing, tenant rights, and homelessness prevention.Client Assistance and Support (as needed):, • Assist clients in navigating housing programs, completing applications, and understanding eligibility requirements., • Provide one-on-one support to individuals and families seeking housing assistance, connecting them with available resources., • Follow up with clients to ensure they are connected with appropriate services and support.Other Duties:, • Other duties as assigned or required to fulfill the mission of Sacred Path.Experience & Qualifications, • 2-3 years of experience in community outreach, housing programs, or social services., • Knowledge of housing resources, affordable housing policies, and social services., • Deliver exceptional customer service to clients and their families, addressing inquiries, concerns, and complaints in a timely and compassionate manner., • Resolve any issues related to patient care or service delivery and escalate matters as necessary.Communication/Interpersonal Skills, • Interact with people in a professional and respectful manner, both verbally and in writing., • Some key skills in this area include active listening, clear verbal/written communication, empathy, compassion, cultural humility, conflict resolution, problem-solving, collaboration, time-management, advocacy, resilience, adaptability and adhering to ethical standards such as confidentiality.Technology Skills, • Must be able to use a computer or laptop to complete needed tasks for a job., • Excel, Word, Google Workspace (Sheets, Docs), iPad, electronic health record., • Utilize technology tools for virtual meetings., • Uphold professional ethics and confidentiality in handling sensitive information and maintaining client privacy., • Adhere to all relevant policies, procedures, and regulations, ensuring compliance with healthcare and social service industry standards and best practices., • Interact in an honest, trustworthy, and dependable manner with clients, employees, and vendors, keeping in mind the primary purpose of client care and safety., • Possess cultural awareness and sensitivity, • Demonstrate proficiency in the essential job duties and responsibilities, consistently meeting or exceeding performance targets and quality standards.Other Requirements, • Eligible to work in the United States, • Pass fingerprint clearance, • Maintain annual negative TB test results on file, • Pass a post-offer drug test, • Possess and maintain a reliable vehicle with valid CA drivers license and active auto insurance, • Available to work evenings and weekends, as needed, • Willing to travel, as needed (travel time could range from 30 - 40%) Flexible work from home options available.