Systems Administrator
20 days ago
Minneapolis
Job Description Job Purpose Responsible for the reliability, security, and performance of the company’s core IT infrastructure. Provide hands-on systems administration with deep ownership of servers, virtualization, backups, storage, and identity services, also serving as a technical escalation point for Tier 2/3 issues. Provide secondary support for enterprise and plant-level applications, including administration, vendor coordination, and integration with infrastructure services. Essential Functions • Core Systems & Infrastructure, • o Administer and maintain Windows Server environments (2016 and newer), including file, print, and application servers, • o Manage VMware and vCenter environments, including VM provisioning, performance monitoring, and capacity planning, • o Administer storage and backup platforms (SAN, iSCSI, Veeam), including backup policies, monitoring, and restore testing, • o Maintain system security, patching, lifecycle management, and EOL remediation, • o Support server, virtualization, and infrastructure-related hardware and software upgrades, • o Monitor and maintain UPS systems across the organization, • o Troubleshoot and resolve Tier 2/3 infrastructure issues and support on-call/after-hours requirements, • o Escalate and manage cases with third-party vendors for servers, virtualization, backups, and infrastructure performance, • o Develop and maintain system documentation, runbooks, technical standards, and best practices, • Identity, Collaboration & Core Services, • o Support identity and access management platforms, including Active Directory, Entra ID (Azure AD), OneLogin, and SSO integrations o Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, and related collaboration tools, • o Support Remote Desktop Services (RDS) and RemoteApp environments as required •, • Enterprise & Plant Applications, • o Provide administrative support for select enterprise and plant applications (e.g., 8x8, Jira, Appian, TraceGains, RedZone, camera/badge systems), • o Perform routine application maintenance, upgrades, and patching, • o Coordinate with vendors for application support, escalations, and upgrades, • o Oversee licensing management and user provisioning for assigned applications, • o Partner with business units (HR, Finance, Operations) to understand application requirements and translate them into technical actions, • o Monitor application availability and performance, escalating issues as needed, • Automation, Documentation & Continuous Improvement, • o Use scripting and automation tools (PowerShell, APIs, etc.) to streamline system and application administration tasks, • o Create and maintain internal documentation, knowledge base articles, and operational runbooks, • o Cross-train with team members to ensure operational continuity and coverage, • o Stay current with evolving technologies, security practices, and industry standards, • Comply with all food safety requirements, training, policies, and procedures, • Bachelor's degree in information systems, computer science, or related field, or equivalent practical experience, • 10+ years of hands-on systems administration experience with a strong infrastructure focus, • Microsoft, VMware, or related infrastructure certifications preferred, • Deep experience with Windows Server, VMware/vCenter, and backup technologies, • Experience with Veeam, HPE, Synology, APC, and enterprise UPS environments preferred, • Strong understanding of storage, virtualization, system performance, and capacity planning, • Experience supporting identity platforms such as Active Directory, Entra ID (Azure AD), and SSO solutions, • Familiarity with Microsoft 365 administration and collaboration services preferred, • Proven ability to troubleshoot complex infrastructure issues in a production environment, • Exposure to enterprise application administration and vendor management preferred, • Scripting and automation experience (PowerShell, Python, APIs) preferred, • Strong documentation, organizational, and communication skills, • Ability to participate in on-call and after-hours support rotations as needed