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  • BDC Representative
    BDC Representative
    8 days ago
    $45000 yearly
    Full-time
    Elmhurst, Queens

    This is your chance to be part of a thriving business where your skills will be rewarded, your ambitions supported, and your potential unleashed. If you have a passion for cars, enjoy building relationships, and thrive in a competitive setting, we want to hear from you! Our car dealership, located in the heart of Queens Blvd, NY & is seeking a motivated and customer-focused BDC Representative to join our growing Business Development Center team. This role is a critical entry point in the customer journey, responsible for managing inbound and outbound customer communications, setting appointments, and supporting sales volume and service through consistent, professional follow-up. The ideal candidate is energetic, articulate, process-driven, and comfortable communicating via phone, email, text, and digital platforms while delivering a premium customer experience consistent with our brand. Responsibilities: • Handle all inbound phone calls, internet inquiries, and digital leads promptly and professionally., • Respond to internet leads through the CRM in accordance with dealership response-time standards., • Engage prospective customers via phone, email, and text to identify needs and schedule showroom and service appointments., • Maintain a positive, professional demeanor and represent the Novo Motors with confidence and integrity., • Effectively set, confirm, and reschedule sales and service appointments to support showroom traffic, sales volume and service., • Conduct outbound follow-up calls to unsold leads, orphan customers, repairs and prior inquiries per BDC processes., • Ensure all customer interactions, notes, and outcomes are accurately documented in the CRM., • Verify lead source and lead type accuracy within the CRM for reporting and performance tracking., • Meet or exceed daily and monthly outbound call, appointment, and contact goals., • Maintain consistent follow-up on all assigned leads to maximize conversion opportunities., • Work closely with the Sales Team, Sales Managers, Service Manager's to ensure smooth handoff of appointments., • Communicate appointment details clearly to the sales and service teams to ensure a seamless customer experience., • Participate in training, coaching, and process improvement initiatives to continuously improve performance Qualifications: • Prior experience in customer service, call center, BDC, or dealership environment preferred., • Strong phone presence with excellent verbal and written communication skills., • Comfortable handling high call volumes and digital communications., • Organized, detail-oriented, and able to manage multiple leads simultaneously., • Ability to work both independently and as part of a team., • Professional appearance and positive attitude., • Bilingual (English/Spanish) is a plus. Benefits: • Competitive base salary plus uncapped commission opportunities., • Comprehensive training and mentorship to help you succeed., • A supportive and energetic team atmosphere. Ability to Commute: • Elmhurst, NY 11373 (Required) Work Location: • In person Job Type: Full-time Pay: From $45,000.00 per year Experience: • Business Development Center: 1 year (Preferred), • Automotive Dealership: 1 year (Preferred) Language: • Spanish (Preferred), • English (Required) Ability to Commute: • Elmhurst, NY (Required) Work Location: In person

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  • Delivery Driver
    Delivery Driver
    26 days ago
    Full-time
    Brooklyn, New York

    We are seeking experienced e-bike delivery drivers to join our team. In this role you will be responsible for making deliveries throughout South Brooklyn, centered around our new Bay Ridge location. Note: This position is for bicycle delivery only (electric and manual), those who can only deliver in cars need not apply. The Company HiiNYC is a creative, community-focused dispensary bringing legacy insights to the legal cannabis marketplace. We pride ourselves on our in-depth knowledge of not only the current cannabis market but our decades of experience serving clientele throughout New York City. We seek out the highest quality offerings available at each pricing tier whether they be from major brands or micro businesses, and our team personally vets them and monitors their quality to ensure that we always provide our customers with only the very best. Our first location is in Williamsburg and we're currently hiring for our second location in Bay Ridge. Duties Hand-deliver orders to customers in a friendly, professional, and efficient manner. General e-bike maintenance. Process transactions and manage deliveries using Dutchie and OnFleet. Adhere to all safety, security, and legal compliance protocols. You may be asked to assist Inventory Associates between orders. SKILLS & QUALIFICATIONS Required: Strong ability to ride and maintain a bicycle. 1+ years in a delivery or similar role. General knowledge of cannabis strains, products, and consumption methods. Excellent communication skills, able to engage with customers and answer basic questions about our products. At least 21 years old. Fluent in English. Nice to Have: Fluency in any additional languages. Professional experience in the cannabis industry. Familiarity with electronic sales and delivery systems, especially Dutchie POS and OnFleet.

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  • Outside Sales Representative
    Outside Sales Representative
    2 months ago
    Full-time
    Woodside, Queens

    Mayer Malbin is a family-owned supplier of pipe, valves, and fittings serving mechanical, plumbing, HVAC, sprinkler, and waterworks contractors throughout the New York metropolitan area. We are looking for a driven, energetic, self-starter to join our sales team. No prior sales or industry experience is required. We will train the right person. This is a field-based role for someone who enjoys being out meeting customers, building relationships, and growing a book of business over time. Responsibilities Build and maintain strong relationships with customers Prospect and develop new accounts Grow and manage a book of business Visit job sites, shops, and contractor offices Work closely with inside sales and management Learn products, vendors, and customer applications Represent the company professionally in the field Qualifications No prior sales or industry experience required Strong drive, energy, and work ethic Comfortable working independently in the field Strong communication and interpersonal skills Willingness to learn technical product lines Basic computer skills (Google Suite of Products) Valid driver’s license Supplemental Pay Types Commission pay Guaranteed commission (first 4 quarters) Pay: $65,000.00 - $85,000.00 per year Benefits: 401(k) 401(k) matching Cell phone reimbursement Company car Health insurance Paid time off Paid training Retirement plan Education: High school or equivalent (Required) Language: English (Required) Shift availability: Day Shift (Required) Ability to Commute: Woodside, NY (Required) Work Location: Hybrid remote in Woodside, NY

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