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Job DescriptionDescription: We are Hiring! Job Posting: HOUSING RETENTION SPECIALIST Location: Rochester, NY Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm Salary: $18.75 to $20.00/hr General Description Coordinate and identify services that will provide eligible clients the ability to develop skills that will increase access to and retention in medical care; and establish the foundation that will allow them to achieve and maintain stable, independent housing within Monroe and surrounding Finger Lakes Counties. Essential Duties and Responsibilities • Conduct assessments and planning to address housing needs, when appropriate complete intake, assessment, service plan development, implementation and referrals., • Assist needed clients in locating appropriate and affordable housing and oversee implementation of plans to the satisfaction of the individuals served., • Serve as client advocate with landlords, housing programs and other organizations client is affiliated with., • Maintain and identify new landlord or property owner resources., • Assist clients in completing housing or emergency assistance applications, DHS application and other paperwork need to complete service plan development., • Participate in case conferences, provider meetings or housing committee meetings that are pertinent to client’s needs., • Complete required home visits with clients and maintain monthly contact as directed by supervisor., • Complete housing inspections annually and as needed by funder., • Ensure compliance with all applicable local, State and Federal regulations and agency policies., • Meet with each client and maintain telephone availability for consumers based on client need, • Assist clients with accessing services for housing, medical services, and other psycho-social needs make appropriate referrals when needed., • Assist clients with obtaining and maintaining all benefits and entitlements to ensure ability for payment of housing and becoming self-sufficient., • Assist clients with Independent living skills, such as budgeting, banking, and child care referrals in order for them to maintain appropriate housing., • Ensure all required information is entered in to all databases systems used., • Assist clients with obtaining house hold items., • Assist client with follow through of all requirements of the HomeSOURCE, HOPWA and Ryan White programs., • Travel to rural counties to assist clients in the Finger Lakes Region, if applicable., • Market HomeSOURCE, HOPWA and Ryan White programs., • Document all communication with or regarding clients in detailed progress notes., • Maintain timely case openings, case management logs, case closings and all other necessary and required paperwork., • Provide crisis intervention., • Attend mandatory training., • Act as a member of HomeSOURCE, HOPWA and Ryan White team., • Represent Catholic Charities Family Community Services on appropriate boards and committees as assigned by supervisor., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Bachelor’s degree in Health, Education, or Human Services and at least two years of experience with HIV/AIDS, chemical dependency, or mental illness. OR Associates degree in Health or Human Services and at least 3 years’ experience with HIV/AIDS chemical dependency, or mental illness. A combination of education and experience will be considered at the discretion of the Director. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development

Job DescriptionDescription: We are Hiring! Job Posting: PROJECT ANCHOR HOUSING STABILITY SPECIALIST Location: Rochester, NY Department: Family Prosperities Employment Type: Full time Schedule: Monday thru Friday 8am to 5pm Salary: $19.00 to $23.00/hr General Description This position supports long-term housing stability by administering Project Anchor housing subsidies. The role is responsible for client intake, eligibility determination, case reviews, recertifications, and ongoing follow-up. The position works collaboratively with program staff and community partners while providing culturally competent, trauma-informed services to participants. Essential Duties and Responsibilities • Program & Professional Responsibilities, • Manages workload independently, prioritize tasks, and meet program deadlines., • Participates in program development by identifying barriers, recommending improvements, and following established procedures., • Provides services in a culturally competent and trauma-informed manner, demonstrating empathy, respect, and professionalism., • Maintains a customer service approach when working with clients, internal staff, and external partners., • Maintains knowledge of community resources to support participant needs., • Participates in required meetings, training, and professional development activities., • Supports and uphold the Agency’s Mission, Vision, Values, and Strategic Plan., • Intake & Eligibility, • Conducts client intake and eligibility assessments in alignment with Project Anchor and funder requirements., • Clearly communicates program expectations, documentation requirements, timelines, and decision processes to participants., • Collects, reviews, and verifies documentation needed to determine eligibility., • Case Preparation & Review, • Assists participants in understanding and meeting program requirements., • Communicates regularly with participants regarding outstanding items, deadlines, and case status., • Collaborates with supervisors and relevant partners to resolve barriers while maintaining compliance., • Prepares cases for review and ensure all eligibility requirements are met prior to approval., • Service Delivery, • Notifies participants and relevant parties of case decisions and approved services., • Coordinates and track subsidy disbursements and required documentation., • Completes all funder-required assessments and data entry (e.g., HMIS, Social Determinants of Health)., • Follow-Up & Recertification, • Conducts required monthly, quarterly, and annual reviews to confirm ongoing eligibility., • Provides referrals and guidance, when appropriate, to support participant goals and housing stability., • Additional duties, • Maintains and develops professional knowledge and skills through involvement in Agency in-service training, workshops, reading, and conferences., • Awareness of and actively supporting the Agency's Mission, Vision, Values, and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Supports and fosters the Agency's Mission, Vision, Values and Strategic Plan. Qualifications Education: Bachelor’s Degree in Human Services or related field preferred. Experience: At least 1-2 year(s) of experience within a Financial Assistance and/or Human Services setting. Must have experience with Microsoft Office. Equivalent combination of education and experience will be considered. Additional Requirements • Ability to prioritize work, plan effectively, and complete tasks with minimal supervision., • Ability to work efficiently, manage competing demands, and meet deadlines in a fast-paced environment., • Commitment to ongoing self-awareness and healthy stress-management practices., • Ability to maintain confidentiality and comply with all required regulatory and agency training., • Strong verbal and written communication skills., • Demonstrates behaviors that align with the Agency’s mission, values, and policies., • Willingness and ability to promote teamwork and collaboration using trauma-informed, respectful, and constructive communication, including conflict resolution and de-escalation skills. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Shahbaz Case Aide Location: Rochester, NY Department: Housing Services Employment Type: Full-Time Schedule: Sunday- Thursday 3:00 pm-11:00 pm Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provide non-medical, in-home support services to program participants and program operations. Utilizes Shahbaz philosophy to provide quality support for up to 45 participants at Marketplace Apartments. Essential Duties and Responsibilities • Provides or assists with housekeeping or personal care services to clients., • Make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making lists of needed cleaning items or grocery items; laundering, ironing; grocery shopping, bringing out the garbage, helping to organize living space., • Provides supervision services to clients., • Monitor client’s safety., • Helps them to engage in activities, • Communicates any concerns to team members, • Maintains accurate activity records., • Follows established procedures and policies for program., • Completes case notes electronically., • Keeps accurate mileage and timesheet records., • Supports programmatic operations, • Back up for phones, report preparation, mail, on call coverage, and data maintenance., • Administrative tasks such as copying, faxing, organizing, and chart maintenance., • Assist with program meetings and events, • Maintains a positive and clean common space for the program activities., • Attends and actively participates in required program, department, agency meetings and training., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other responsibilities as requested by supervisor, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Education: High School Diploma minimum and ability to communicate in English verbally and in writing. Credentials: Valid and clean NYS Driver’s License Experience: One year of experience in human services, hands on personal care/housekeeping, client care, recreation, or customer service required. Experience with older populations preferred. Special Requirements • Must have access to a vehicle and have ability to drive/support clients with appointments within the community., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Case Aide- STEHP Location: Son House- Rochester, NY Department: Homeless and Housing Employment Type: Full-Time, 37.5 hours Schedule: M-F, 8 am-4 pm Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides non-medical, in-home support services to program participants and support to office staff and case managers. Maintains confidentiality and ethical standards as identified by NASW, HIPAA, or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Essential Duties and Responsibilities • Looks at financial eligibility for the STEHP & ERAP program for all client referrals., • Conducts intakes for emergency admissions, • Provides information and referral service for telephone inquiries., • Maintains accurate activity records., • Follows established procedures and policies for programs., • Completes case notes electronically., • Keeps accurate mileage and timesheet records., • Utilizes web-based client database for client information and recording of units of service., • Maintains up to date client service schedule on agency system (currently Outlook)., • Tracks any client payments received., • Acts as liaison with other community service providers/referral sources and DSS after-hours workers., • Supports department operations, • Back up for phones, report preparation, mail, and data maintenance., • Administrative tasks such as copying, faxing, organizing, and chart maintenance., • Assist with department meetings and events., • Participates in relevant Agency meetings and/or trainings, • Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops. Education: Associate’s Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered Credentials: Valid and clean NYS Driver’s License. Experience: One year of experience in human services required. Experience in geriatrics preferred. Bilingual (Spanish, Burmese, Karen, Nepali, Somali or Arabic) desirable. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: PEER MENTOR Location: 79 N Clinton Ave Employment Type: Full-Time Schedule: Monday - Friday 9-5 Salary: $18.00 General Description Provides peer support groups and education for substance use disorder clients utilizing established Peer guidelines and assists in engagement activity. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides individual and group support for substance use disorder clients involved in treatment to develop and sustain recovery., • Transports clients, • Involved in peer led educational sessions on recovery principles, spirituality, use of community resources and other relevant topics., • Meets individually with clients to support development of their recovery plan, assist in providing motivation and encouragement to those that are struggling with engagement in treatment., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: High School Diploma or equivalent required Credentials: Valid and clean NYS Driver’s License. Certified Peer Recovery Advocate certification or provisional certification required. Experience: Experience running peer or recovery support groups. Lived experience preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: ASSISTANT RESIDENTIAL MANAGER Location: 90 Cloverdale Street Department: Intellectual/Developmental Disabilities Employment Type: Full-Time Schedule: evenings and weekends Salary: $23/hr General Description Provides assistance and support to the Residential Manager in maintaining the general operations of the assigned Catholic Charities Community Services residential setting. In the absence of the Residential manager, provides for the supervision, assistance and instruction of all staff and individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide supervision, instruction and guidance to individuals in all activities of daily living., • Assist Manager in supervision of all staff, as assigned,, • In coordination with Manager, provides orientation to new employees and on going training as needed., • Ensure all aspects of medication administration are done accurately and provide medication administration as needed., • Assess all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and assure all recommendations given by RN are properly followed., • Monitor the residence to assure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Participate in "on-call" on a rotating basis with Manager and other Assistant Managers, providing 24-hour accessibility., • Respond with appropriate actions to crisis situations and medical emergencies., • Participate in comprehensive service planning activities for each resident including concepts of integration, independence, individualization and productivity., • In conjunction with the Manager, maintains continuity of all individuals’ records including medical, behavioral, financial, life safety and all other plans of service., • Arrange and/or provide transportation as needed to individuals and oversee record keeping of mileage and vehicle maintenance., • Complete all required paperwork thoroughly and accurately., • Facilitate weekly staff meetings with residential team., • Participate in training as needed or requested by supervisor., • Assist the Manager in the oversight the overall budget for residence operations and assumes fiscal accountability of all expenditures., • Assist Manager in ensuring compliance of all applicable local, state and federal regulations and agency policies., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education and Experience: A high school diploma or equivalent and at least two (2) years practical experience working with individuals with intellectual/developmental disabilities OR Associates degree or successful completion of at least (60) hours of college study in human services field and at least one (1) year of practical experience with individuals with intellectual/developmental disabilities. OR Bachelor’s degree in Human Services or related field and six (6) months of experience working with individuals with intellectual/developmental disabilities. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regards to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Maintain absolute confidentiality in regards to all records reviewed including individuals’ records, employee records and billing records., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;, • Stand, sit, walk, bend, stoop, kneel, and reach;, • Climb up or down stairs;, • Able to reach above or below shoulders;, • Occasionally lift or move objects weighing up to 25 lbs;, • Occasionally be required to perform or assist with Strategies for Crisis Intervention and Prevention (SCIP) techniques., • Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: RESIDENTIAL MANAGER Location: Rochester, NY Department: IDD Employment Type: Full time Schedule: Monday thru Friday, Days Salary: $62,353.20 General Description Oversight of everyday functioning of an Individualized Residential Alternative (IRA). Responsible for employee training and support; consumer satisfaction, regulatory compliance, fiscal responsibility, and overall program operations. The Residential Manager will monitor and supervise the Assistant Residential Manager and Direct Support Professionals assigned to the facility and engage in ongoing collaboration with resident families and other service providers. Essential Duties and Responsibilities • Oversees Residential Habilitation Services for each resident including concepts of integration, independence, individualization, and productivity., • Oversees the overall budget for residence operations and assumes fiscal accountability of all expenditures including individuals’ expenditures., • Maintains continuity of all individuals’ records including but not limited to residential habilitation, medical, behavioral, financial, fire safety, individual plans of service and protective oversight plans., • Provides assistance and support to all individuals with acquisition, retention, or improvement in skills related to fire evacuation, in accordance with the fire safety code of the residence. Maintain and update fire safety records for all individuals., • Responds with appropriate actions to crisis situations and medical emergencies., • Ensures all aspects of medication administration are done accurately and provide medication administration as needed., • Assesses all medically related situations involving individual(s) as they occur, contact the on-call RN when necessary and ensure all recommendations given by RN are properly followed and documented., • Arrange and/or provide transportation to individuals as needed and oversee record keeping of mileage and vehicle maintenance., • Supervises all staff, as assigned, including but not limited to all aspects of hiring, evaluating, and promoting ongoing staff development. Prompt recognition and feedback to staff on job performance., • Maintains work schedule of all staff, ensures adequate staff coverage, and provides emergency direct care services, if necessary. Maintains staff time-off requests, reviews and submits approval for time sheets/cards., • Promotes and encourage team building within the work site assigned., • Ensures appropriate training and submits documentation of training for records for each employee (supervised)., • Provides staff training and development through classroom and one on one teaching, acting as a role model and guiding staff on how to appropriately work with and interact with residents, other staff, families, guardians, and other service providers., • For training they provide directly, submits employee training records and/or sign in sheet(s) to QM and /or HR., • Meetings and Other Functions:, • Schedule and facilitate staff meetings., • Attend/chair as needed management meetings, ensure dissemination of all information to staff and others,, • Attend mandatory training,, • Coordinate and or attend resident related meetings (ISP, house, family, etc.) ensure all necessary follow up is completed., • Participate in special projects and committees., • Participates in external and internal audits and ensure compliance of all applicable local, state and federal regulations and agency policies., • Ensure completion/submission of all required reports as scheduled., • Routinely review all required reports, logs, mail, etc. as needed, maintaining an organized filing system., • Finance:, • Coordinate all aspects of program financial procedures including but not limited to grocery shopping, vehicle maintenance, house maintenance and repairs in accordance with DD policies and procedures., • Ensure the proper and prudent expenditures of all funds., • Oversee the facilities’ general inventory and stock items for the residence including food, household supplies and individuals’ medications. Ensures invoices are submitted to Finance Office as per policy and procedure., • Maintenance:, • Monitor the residence to ensure it is adequately maintained and all hazardous conditions are reported and repaired in a timely fashion., • Oversee and approve staff mileage., • Ensure routine vehicle maintenance of agency vehicle., • Participate in "manager on-call" responsibilities on a rotating basis with other Management staff, providing 24-hour accessibility., • Comply and cooperate with internal and or outside staff during any inspection or investigation, • Maintains up to date professional knowledge through reading, workshops and conferences., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Assists with the planning and implementation of community events and cross trainings Qualifications Education: High School Diploma/ GED required. Degree in Human Services preferred (e.g., Social Work, Psychology, etc.). Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Experience: At least 1 year working with individuals with intellectual/developmental disabilities required. At least 1 year of supervisory experience required. A combination of education and experience may be substituted at the discretion of the Vice President of I/DD Services. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Able to function independently with minimum supervision., • Able to use good professional judgement in ongoing decision-making., • Possess excellent verbal and written communication skills., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including consumer records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Continuous use of a reliable, registered, and insured vehicle., • Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Support new All Hallows Catholic Church members by presenting information in the target language. Entry Level translators capable of interpreting and translating from English to target language and vice versa. Target languages include, but are not limited to: Spanish, Arabic, French, Japaneses, Chin

Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients.

Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients.

Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self-Directed Program provides as needed care to individuals as assigned, to meet their daily need

Communicates with residential team about client and residential community needs for life skills. Residential Substance Use Counselor. Under general supervision, provides residential and clinical support to substance use disorder clients.

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years.We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human

Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self-Directed Program provides as needed care to individuals as assigned, to meet their daily need

Under general supervision from the Program Manager, the Post-resettlement Case Manager provides transitional services for refugees and other eligible participants in the New York State Refugee Resettlement Assistance Program. The Transitional Case Manager works in coordination with other agency staf

Examines doors, windows, and gates to ensure security; uses agency keys to open and close buildings; monitors closed buildings for unauthorized people and/or suspicious activities. Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situation

Provide support and instruction in activities necessary to promote and maintain independence and self-determination for individuals with intellectual/developmental disabilities receiving services living in a Catholic Charities Family and Community Services residential setting. Maintain and expand sk

The Client Access & Office Coordinator provides coordination for reception services, ensures consistent communication and follow-up processes, and supports seamless office operations that reflect the agency's mission, values, and commitment to dignity, respect, and excellence. Under the supervision

CASE MANAGER, KINSHIP CAREGIVER PROGRAM.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY or Newark, NY Department: Restart Residential Employment Type: Full-Time Schedule: M-F, 8:00 am- 4:00 pm Salary: $24.50-26.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provide evaluation and treatment of substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS Education Department, NASW or other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols. Essential Duties and Responsibilities • Provides treatment and evaluation for substance use disorder clients and their families in the clinical programs., • Carries a caseload of clients; is the lead on delivery of clinical services including, • Treatment plans, • Presenting case reviews, • Provides individual and group treatment for clients in program., • Provides family sessions to engage clients in family into treatment and address treatment issues., • Provides group sessions for clients on relevant issues such as addiction education, anger management, domestic violence, physical wellness, etc., • Engages and supports clients in behavioral modification through use of treatment plans, • Complete all necessary documentation related to client services in compliance with Agency and regulatory standards., • Communicate with appropriate Agency staff, criminal justice agencies and related community organizations to assure coordination of client services., • Completes psychosocial assessments of substance use disorder clients to determine appropriate services., • Performs written psychosocial assessment, takes relevant history and completes screening tools with clients to determine treatment recommendations and level of care., • Refers clients to treatment within the agency or appropriate community services to best meet client needs, advocating on client's behalf when appropriate., • Provide referral to and coordination of family therapy sessions with the Family Therapist assigned to residence, • Provides immediate feedback to the agencies and individuals involved with client referral or care., • Engages family members or collateral individuals for feedback and collaboration when appropriate., • Informs supervisor of significant events / issues related to clients as needed and follows program’s defined incident reporting process as required., • Attends regular clinical supervision, program and departmental meetings, and case review, • Participates in appropriate interagency meetings with other treatment agencies and community groups as required., • Complete all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Enters client information into Electronic Medical record to complete assessments., • Maintains written records of goals and progress of clients., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops. Education: Bachelor’s Degree in Social Work, Counseling or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: QHP credentials are required– CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD, CASAC-T. MSW or MHC will be accepted. Experience: Minimum of one year of clinical experience working in a substance use disorder or mental health services field. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Full-Time Schedule: Monday-Friday 4:00 pm-12:00 am Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Housing Associate Location: Rochester, NY Department: Housing Employment Type: Part-Time Schedule: 20 hours, 4:00 pm-12:00 am Salary: $19.25-19.75/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, establishes and maintains a safe and supportive environment for staff and residents of shelter for individuals. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Oversees operation of the residence, • Conducts intakes for individuals entering the residence., • Acts as liaison with other community service providers/referral sources., • Provides information and referral service for telephone inquiries., • In absence of a cook, supervises preparation of meals by residents to assure sanitation & nutritional standards are met., • Provides crisis intervention and conflict management to residents., • Maintains record-keeping responsibilities including client census and database system., • Notifies Residence Manager of any emergency situations immediately., • Assists with providing support and direction for both clients and volunteers engaged in program activities., • Thoroughly completes incident reports within one hour of the occurrence of the incident; all pertinent information must be included such as client behaviors, observations, correct identification of all involved parties, and must include documentation of the proper notifications., • Thoroughly document any shift or client observations/activities as outlined by communication log procedures., • Ensure that all clients meet with the onsite medical providers to ensure that clients are free of any health problems that may be a potential risk to other clients and staff., • Monitors facility and activities of the residents to ensure safety and location of all residents, • Conducts hourly rounds, inspections and overnight visual checks (if working the overnight shift) to ensure presence of residents., • Reports to Residence Manager any serious incidents or violations., • Visually verify presence of all clients as well as ensuring accurate documentation of the presence of all residents by completing sign in/out sheets., • Assists Residence Manager when needed., • Engages security system to always provide safety and security of the premises., • In the event of client discharge, staff notifies Residence Manager and or Program Manager and Department Director., • Maintains safety and organization cleanliness of residence during shift., • Performs laundry, room preparation, and housekeeping tasks, if needed, • Conducts monthly fire drills., • Carries out emergency procedures to ensure safety of residents and staff when required., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Associate Degree in Human Services or related field preferred. Equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: BILINGUAL INTEGRATED CLINICIAN Location: 79 N Clinton Ave Department: INTEGRATED CLINIC CCFCS, Outpatient Behavioral Health Employment Type: Full-Time Schedule: Monday-Friday 9-5 Salary: $60,000 to $65,000/yr General Description Under general supervision, provides initial assessment and ongoing counseling or treatment to clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Conducts diagnostic assessments and counseling, or treatment for clients referred by various sources., • Uses the current edition of criteria from the DSM-V-TR to assess mental disorders., • Provides treatment in individual, couple, family, or group therapy sessions depending on client need., • Has adequate awareness and knowledge of medications used to treat mental health conditions., • Completes necessary case record paperwork according to department, State, Federal and carrier procedures., • Performs regular contact with PCP’s, referral sources, and HMO personnel as needed., • Corresponds with PCP within first three appointments, provides periodic updates and a closing letter., • Provides information for HMO and payer utilization review as required., • Participates in staff meetings and clinical supervision as determined by supervisor., • Informs supervisor of significant events/issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Maintains current knowledge on professional practice through reading and reasonable attendance at seminars, workshops and conferences. Attends agency and department required trainings., • Supports quality improvement efforts, including but not limited to satisfaction surveys, accurate reporting of and use of outcome data, and use of selected quality monitoring instruments., • Carries a caseload according to department standards., • Completes all statistics, written reports and billing forms in a thorough and timely fashion., • Delivers training sessions, as qualified and requested by supervisor., • Provides clinical support through rotating on-call procedures., • Responsible for running integrated groups for individuals participating in mental health and/or substance use treatment., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Master’s Degree in Social Work or Mental Health Counseling Credentials: Licensed Mental Health Counselor (LMHC-LP or LMHC), or Licensed Master Social Worker (LMSW-P or LMSW) required within three months of hire. Physical Demands/Work Environment: d clinical experience. Member of insurance panels including but not limited to Blue Choice and MVP, is preferred. Must have Bi-Lingual Spanish. Clinician I Qualifications: MSW or MHC Clinician II Qualifications: LMSW or LMHC, LMSW-P or LMSW-P Clinician III Qualifications: LCSW Physical Demands/work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: LICENSED PRACTICAL NURSE - FLOATING Location: Rochester, NY Department: Nursing Employment Type: Full-Time Schedule: Monday thru Friday, 7am to 3:30pm Salary: $25 to $30/hr General Description Float LPN provides flexible staffing across various program settings, ensuring high-quality patient care and adapting to diverse clinical environments. Under Nursing supervision, provides medication management and offers general health and wellness support. Works collaboratively with other providers in the residence to facilitate client wellness. Maintains confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides medication management within the residential setting, • Provides oversight during residential self-medication process to clients in the residential environment in accordance with authorized prescriptions, • Documents the medication self-administration process in each client’s electronic Medication Administration Record (EMAR), • Procures and logs in medications received for each client within the facility, • Tracks client compliance with required medications, identifying any concerns to other Prescribers and other medical staff, • Reports medication compliance to the clinical team, • Communicates verbally with NSM and residential staff when calling off for unplanned absences., • Provides Day to Day support of client wellness within the setting, • Observes and identifies potential client medical or medication concerns, • Facilities identification of medical concerns to appropriate medical or psychiatric staff or prescribers, • Assures identified medical concerns are addressed, • Communicates and collaborates with appropriate Agency staff, medical care providers, and related community organizations to assure coordination of client care and services., • Completes required paperwork related to communication or services provided, • Coordinates with appropriate residential staff to facilitate transportation to necessary external medical appointments, • Promotes health and wellness within the residential facility, • Supports the development of client wellness education and activities, • Assists Medical Staff and Prescribers, • Provides Support with vital signs, and other assistance to providers as needed, • Collaborates with appropriate residential staff on client discharge plans, • Participates in staff meetings and medical/clinical supervision as directed, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Minimum of a High School Diploma or GED and accredited LPN diploma required. Credentials: Valid NYS Licensed Practical Nurse required Experience: Two to three years of experience related to nursing services to individuals with mental health, and chemical dependency / substance use disorder related services preferred. Bi-lingual in Spanish preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Excellent organizational, interpersonal, and customer service skills, • Ability to work independently, make decisions, meet deadlines, multi-task and solve problems, • Proficiency in PC software, especially word processing and spreadsheet programs, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: LICENSED PRACTICAL NURSE Location: 997 St Paul Street Employment Type: Per Diem Schedule: Various Salary: 25.00 - 30.00Hourly General Description Under supervision, provides medication management and offers general health and wellness support. Works collaboratively with other providers in the residence to facilitate client wellness. Maintains confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides medication management within the residential setting, • Provides medication administration to clients in the residential environment in accordance with authorized prescriptions, • Documents the medication administration process in each client’s Medication Administration Record, • Procures and logs in medications received for each client within the facility, • Tracks client compliance with required medications, identifying any concerns to other Prescribers and other medical staff, • Reports medication compliance to the clinical team, • Coordinates directly with Residence Manager to ensure shift coverage for unapproved or unplanned absences., • Provides Day to Day support of client wellness within the setting, • Observes and identifies potential client medical or medication concerns, • Facilities identification of medical concerns to appropriate medical or psychiatric staff or prescribers, • Assures identified medical concerns are addressed, • Communicates and collaborates with appropriate Agency staff, Medical care providers, and related community organizations to assure coordination of client care and services., • Completes required paperwork related to communication or services provided, • Coordinates with appropriate residential staff to facilitate transportation to necessary medical appointments, • Promotes health and wellness within the residential facility, • Supports the development of client wellness education and activities, • Assists Medical Staff and Prescribers, • Provides Support with vital signs, and other assistance to providers as needed, • Collaborates with appropriate residential staff on client discharge plans, • Participates in staff meetings and medical/clinical supervision as directed, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Minimum of a High School Diploma or GED and accredited LPN diploma required. Credentials: Valid Licensed Practical Nurse required Experience: Two to three years of experience related to nursing services to individuals with mental health, alcoholism, chemical dependency, substance use disorder related services preferred. Bi-lingual in Spanish preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Mentor- Upwards Mobility Location: Rochester, NY Department: Upwards Mobility Mentoring Employment Type: Full-Time Schedule: Monday-Friday (9-5) Salary: $22.00-23.50 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring® model—designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester. The Mobility Mentor will partner with enrolled program participants for up to two years, fostering a relationship built on trust, respect, and participant-driven progress. Mentors support participants in setting and pursuing personalized goals across key life domains, including Housing, Supportive social networks, Health, Savings and debt, Education and skill development, and Employment. Mentors engage participants through structured coaching, action planning, access to supportive services, financial incentives, and skill-building experiences. The approach is holistic and strength-based, helping participants build self-efficacy and develop the skills and confidence necessary to navigate setbacks and stay on a path toward long-term stability. This role offers a unique and rewarding opportunity to be part of a team of Mentors at CCFCS and from other organizations that empower families to achieve transformational change in their lives and communities. Essential Duties and Responsibilities: Participant Recruitment & Engagement · Promote outreach strategies and participate in recruitment activities to achieve participant enrollment goals. · Conduct intake and selection processes for new participants. · Build and maintain long-term, trusting relationships with participants. Case Management & Goal Planning · Partner with participants in the creation of individualized goals and action plans tailored to each participant. · Provide ongoing case management, supporting participants across a broad set of social determinants of health. · Monitor and evaluate participant progress and outcomes. · Facilitate referrals to community service providers and ensure coordination of needed resources. Job Readiness and Placement · Complete job readiness assessments and follow through with job preparation support. · Connect participants with workforce initiatives (i.e., Rochester Works) and business community/employment opportunities. · Promote employment retention through post-employment services. Program Facilitation & Participant Support · Conduct individual counseling sessions, group meetings, prevention education, and developmental workshops. · Support the coordination of special events such as community learning and graduation ceremonies. Data Management & Compliance · Maintain accurate and up-to-date participant and program records. · Utilize community-wide software systems to track referrals and service coordination. · Participate in case reviews and audits to ensure compliance with program processes and standards. · Maintain strict confidentiality of client and program information. Organizational Participation & Professional Development · Attend relevant agency meetings, trainings, and workshops. · Actively pursue ongoing professional development through reading, in-service learning, and external conferences. · Demonstrate alignment with the agency’s Mission, Vision, Values, and Strategic Plan, including the core competencies of being collaborative, community-focused, innovative, entrepreneurial, culturally competent, and inclusive. Requirements: Qualifications: Education: Bachelor’s Degree preferred. Associate degree required, or an equivalent combination of experience and education will be considered. Experience: 3 years of experience performing mentoring/coaching and participant navigation functions in support of a human services program preferred. Knowledge of local network of service providers preferred. Experience with participant needs assessment including softskills assessments and/or career interest assessment/inventory instruments and resources helpful; knowledge housing-related resources, high school equivalency, financial literacy, credit establishment/repair, and banking processes preferred. Experience in educational/career/vocational development preferred including knowledgeable regarding local occupational, educational resources.

Job DescriptionDescription: We are Hiring! Job Posting: Residential Substance Use Counselor Location: Rochester, NY Department: Restart Residential Employment Type: Full-Time, 40 hours Schedule: Mon-Fri (subject to change), 9 am-5 pm (can be flexible) Salary: $22.50-24.00/hr. DOE As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, provides residential and clinical support to substance use disorder clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides residential and clinical support services for substance use disorder clients., • Carries a caseload of clients., • Completes all necessary paperwork related to client services in compliance with Agency and regulatory standards., • Provides individual therapy services., • Responsible for admissions, discharges and treatment plans., • Manages medication process and procedures for all program participants., • Provides necessary case management to assure client participation in treatment and support services., • Collaborates and communicates with appropriate collateral (i.e., Agency staff, Outpatient substance use treatment providers, vocational and educational providers, criminal justice agencies and related community organizations) to assure coordination of client services., • Assist clients to meet all requirements for Department of Human Services (DHS)., • Responsible for life skill programming including but not limited to: vocational/educational planning and readiness, parenting, anger management, planning skills, financial literacy, community integration, daily living skills, medication management, symptom management and skills for recovery and relapse prevention., • Facilitates life skills education through one on one sessions, • Coordinates schedule of outside speakers to support Life skill programming., • Facilitates educational and skills development sessions as needed., • Communicates with residential team about client and residential community needs for life skills., • Monitors residents to assure a safe therapeutic environment., • Makes weekly house checks and individual weekly one on one sessions, • Documents any unusual incidents or situations., • Communicates with appropriate staff regarding clients., • Works with Program Manager on monthly housekeeping reports and facilitates any work order requests with the Facilities department, • Ensure residents activities are safe and therapeutic, • In absence of Program Manager, will be designated point of contact for on-call schedule and provides crisis intervention and conflict management to residents as needed., • Assists clients with food and hygiene on a situational basis, • Facilitates recreational activities for residents., • Meets with residents planning committee to plan recreation night., • Secures department vehicle and facilitates recreation activities that take place in the community., • Participate in all team, or residential activities., • Mediates crises at residential program as needed., • Participates in on-call schedule, • Communicate client needs to Program Manager, • Work cooperatively with other internal and external partners, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops. Education: Associate’s Degree in Social Work, or in related Human Services field required. Credentials: Valid and clean NYS Driver’s License. QHP- CASAC- T, CASAC, LMSW, LCSW, NCCC, LMHC, CRC, RN, or PhD required. Recovery peer advocate training also preferred. Experience: Minimum of two years of experience working with substance use disorder clients or mental health services preferred. Bilingual in Spanish is preferred. Counselor I Qualifications: CASAC-T Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Transportation Specialist Location: Francis Center Department: Housing & Stabilization Employment Type: Part-Time, 20 hours Schedule: M-F, 7:00 am-12:00 pm Salary: $19.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Transport clients to necessary appointments., • Provides client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, light chores, and essential errands., • Keeps clients updated of available community resources., • Provide information to clients and their service providers., • Completes and maintains accurate activity records such as but not limited to the following:, • Accurate mileage and time sheet records, • Reports problems, incidents to supervisor in a timely manner, • Up-to-date client service schedule and accurate records trips and contacts, • Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes., • Must adhere to agency financial policies/procedures (i.e. use of credit card)., • Completes semi-annual reports on client progress and status., • Participates in program fundraising activities., • Communicates with the office for messages once per day., • Assist program management staff in completion of required clerical and/or administrative work as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Education: High School diploma or equivalent. Combination of education and experience will be considered. Credentials: Valid and clean NYS driver’s license and valid registration and insurance documents. Experience: One-year professional driving experience preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Title: Fiscal Intermediary (FI) Compliance Coordinator Department: Intellectual and Developmental Disabilities Reports to: Director of Individualized Community Supports Employment Type: Full Time, 35 hours/week Schedule: Monday - Friday Daytime Pay Rate: $22.00 - $23.50 / hour As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Coordinator manages and reviews OPWDD and Medicaid-required documentation, ensures accurate uploads and labeling, assists with audits, collaborates with internal and external partners, supports staff training compliance, maintains tracking systems, assists families with compliance expectations, and helps manage Housing Subsidy documentation. Essential Duties and Responsibilities • Oversees systems developed to track receipt and distribution of various documents as required for OPWDD regulations and guidance., • Maintains accurate and up-to-date knowledge of OPWDD regulations and guidance that pertain to CCFCS FI services., • Uses third-party software programs and regularly trains on most up-to-date practices on software platform to maintain compliance., • Contacts outside providers, including but not limited to, Care Mangers and Brokers, to follow up on documentation requests., • Reviews documentation to meet Medicaid standards., • Ensures documentation is uploaded in applicable software and accurate labeling., • Develops audit processes to ensure documentation comply with regulatory and agency standards and provides continuous feedback/recommendations to team to ensure adherence., • Partners with the Quality Improvement team and Corporate Compliance Officer perform specialized audits as needed, and to identify trends and evaluate outcomes., • Prepares documentation upon request for external audits., • Assists FI Supervisory team with maintaining staff training compliance and following up with employees., • Creates and maintains database for staffing needs and families needing additional hours, • Assists FI Supervisors in obtaining missing staff documentation, • Works with families and Self-Direction participants to better understand their role in compliance as outlined in the Memorandum of Understanding., • Participates in groups that pertain to Compliance and SDS (DDAWNY/eVero) and share information with team., • Assists with annual housing recertifications under the NYS OPWDD Housing Subsidy Program. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Education: Associates degree in related field. Experience: Minimum of two years of experience as OPWDD CCO Care Manager, Self-Hired Staff, Fiscal Intermediary or OPWDD compliance **Equivalent combination of education and experience will be considered. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines, follow protocols, • An ability to work under pressure,, • Ability to maintain highly organized environment, • Excellent verbal/written and customer service skills, • Ability to create tracking tools, templates and charts, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Job DescriptionDescription: We are Hiring! Job Posting: Facilities Operations Manager Location: Rochester, NY Department: facilities Employment Type: Full-Time, 40 hrs. Schedule: Monday-Friday Salary: $62,353-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision of the director, oversees the day to day operations and management of the facilities department. Establishes procedures for maintenance, repair and/or replacement of equipment and enforces fire and safety policy and procedures. Essential Duties and Responsibilities • Assesses and monitors facility contracts for repairs to ensure cost effectiveness; establishes criteria and scope of work for repair versus replacement of facilities., • Assist Director with administrative work and projects as needed., • Assists with the development and implements department’s strategic plan in accordance with Agency’s overall strategic plan., • Provides for effective management of all assigned staff in accordance with Agency policies and procedures., • Assists with Hires, orients, coaches and evaluates staff., • Assures ongoing staff training and development with the support of the Facilities Field Manager., • Ensures all agency, mandated and funder required trainings are completed in a timely manner., • Assists with creating budgets, implements, and maintains residential sites and capital improvement budgets., • Ensures compliance with budgetary constraints, and forecasts and plans facility improvements., • Assists with work/staff schedules; evaluates and monitors projects regarding progress and costs., • Estimates, requests, and purchases of materials and equipment, • Estimates labor costs., • Research and make recommendations for major repairs. Coordinates bids for work of over $1,000. Opens all bids with Department Director/Purchasing and makes recommendations regarding vendor or company for the job., • Maintains current knowledge in the field of facilities management/maintenance/security., • Works with the Director of Facilities to oversee and update policies and procedures., • Works with managers to do walk-through building inspections., • Routinely does site walk-thoughts to evaluate building condition and needs., • Ensures effective coverage for facilities and maintenance needs including providing coverage personally as necessary., • Works with Safety & Security Manager to establish, implement, and update facility/security related policies and procedures., • Complies with federal, state, and local laws and regulations, • Follows all safety precautions/standards and Agency policies and procedures., • Responsible for transportation needs and operations, • Manage all vehicles repairs, safety, and vehicles registration/insurances., • Train all supervisors in proper operation of all departmental vehicles., • Review all transportation policies and procedures with program staff., • Coordinates and ensures all proper notifications are made regarding any transportation accidents., • Inspect all vehicles for compliance with policies twice a year., • Manages “Q-Ware” software for the facility department with the Director and the Facilities team., • Works with the purchasing department on major purchase items for all administrative offices and programs., • Represents the Agency and/or the department on committees and professional organization membership(s)., • Ensures compliance with applicable building and safety codes, hazardous waste disposal, OSHA, hazardous materials, etc., • In absence of the Director/Facility Field Manager, assist with the management and supervision of department staff including, but not limited to, facilities coordinator, volunteer workers and vendors., • Work with the Safety & Security Manager to maintain and update as needed a comprehensive safety plan, a process for facilities opening and lock-down, and an emergency notification procedure., • Maintains confidentiality of information exposed to during business regarding, supervisors, employees, or clients, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops, • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. #INSJ Requirements: Qualifications Education: Bachelor’s degree in related field preferred. An equivalent combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License Experience: At least 5-7 years of experience in facilities management Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, climb ladders, access roofs, use hands to type and/or perform lifting of at least 50lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually normal. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: HOUSING PEER NAVIGATOR Location: Rochester, NY Employment Type: Full-Time Schedule: Monday - Friday 8:30am to 4:30pm, flexible Salary: Range between $16 and $18/hr General Description Assist the Home SOURCE team with housing retention services for PLWH/A to ensure successful linkage to housing, medical, and vocational services. Provide delivered services that include, but are not limited to, individual supportive counseling, assistance with client education, and escorting clients to medical and/or housing retention appointments. Essential Duties and Responsibilities • Assist consumers with appointment setting, reminders and appointment accompaniment., • Complete follow-up activities (i.e.: phone calls, initial appointment tracking, monitoring services and debriefing)., • Support and empower consumers to obtain/maintain self-management skills to achieve housing retention, • Assist Career Coordinator with group education activities on soft skills training, resume writing, and employment needs, • Assist consumers with navigation through the housing and employment services, addressing barriers., • Link hard-to-reach patients/consumers to needed services by providing outreach services., • Maintain accurate denotation of all services provided to clients in accordance with standards set by funding sources in all database systems., • Assist clients with self-advocacy skills, independent living skills, and when needed, serve as the client advocate., • Assist Housing and Retention Specialist with household items clients may need, including completing referral, assist with shopping for item and processes request, • Serve as consumer advocate., • Participate in team meetings, case conferences, and case reviews., • Participate in staff, department, and agency meetings or activities. Represent Catholic Charities Community Services on appropriate boards and committees as assigned by Supervisor., • Assure compliance with all applicable local, State and Federal regulations and agency policies., • Attend mandatory training., • Any other duties as assigned by supervisor., • Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Associate degree in health, education or human services; and one year of work experience and/or verifiable volunteer experience. OR High School diploma or GED and two years of work experience, and/or verifiable volunteer experience. Experience: • Must have knowledge of behavioral health system and resources., • Must have familiarity and sensitivity to HIV/AIDS issues. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate ethical business practices, in conformance with all state and federal laws and regulations., • Possess excellent verbal and written communication skills., • Bilingual (Spanish/English) or ASL/English desirable., • Familiarity with community resources., • Previous experience working with diverse populations, including low to moderate-income families., • Ability to multi-task and prioritize duties., • Ability to travel in all weather conditions throughout the counties served., • Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Ability to maintain absolute confidentiality in regard to all records reviewed including client records, employee records and billing records., • Proficiency and experience with PC’s and Microsoft applications., • Ability to analyze and interpret data and to handle problem resolution., • Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier., • Continuous use of a reliable, registered and insured vehicle., • Provide transportation to clients in agency or personal vehicle as required, based on program need., • Demonstrate full adherence to the CCCS Code of Conduct and all policies/procedures related to compliance., • Demonstrate commitment to Agency Mission Statement., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Part-Time Schedule: Fri-Mon 8-4 Salary: $19.25-19.75 (.75 increase upon Med Certification) General Description Under general supervision, provides a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Monitors residents to assure a safe therapeutic environment., • Makes hourly visual contact with residents and documents in client observation record, • Monitor and support residents’ efforts in maintaining their comprehensive plan for admission, ongoing treatment and discharge of transfers., • Implements recreational activities as created by the vocational specialist or residential team., • Cover non-clinical psychoeducational groups as needed, • Observes peer led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed, • Supervises preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and environment is safe at beginning and end of each shift, • Carries out emergency procedures to assure safety of residents and staff when required., • Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications Education: Minimum of High School Diploma or GED required. Associates Degree in Human Services or related field preferred. Equivalent Combination of education and experience will be considered. Credentials: Valid and clean NYS Driver’s License. Experience: Experience working with substance use disorder clients and/or mental health services preferred. Bilingual in Spanish is also preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Specialty Care Manager Location: Rochester, NY Department: Care Coordination Employment Type: Full-Time Schedule: Monday-Friday Salary: $25.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Provide intake and ongoing care management services to individuals living in Monroe, Finger Lakes or Southern Tier Regional Counties who have been diagnosed with one or more chronic illnesses. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • When needed, serve as contact for referrals and conduct necessary screening and/or follow up for client to proceed with intake in applicable program(s)., • Provide client-guided care management services to caseload assigned, maintaining accurate and verifiable documentation of all services rendered., • Using a person-centered approach, complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by standards set by DOH and lead Health Home contractors., • Demonstrate, promote and practice cultural competency towards clients through respect and understanding., • Recognize and embrace diversity through supporting and encouraging the strengths of everyone served., • Provide meaningful core services for each client assigned monthly and as needed, to ensure all care plan goals are addressed to the satisfaction of the clients served., • Utilizing a team approach, maintain accessibility for clients during the workday., • Assist clients in the acquisition and maintenance of public benefits e.g., Medicaid, SNAP, Social Security, etc., • Provide linkage/referrals and coordination of resources/support for medical care, mental health, social, recreational, and housing/basic needs, etc., • Remain current in the field, support and implement best practice service models within the program., • Make independent decisions and recommendations regarding immediate risk factors presented and provide crisis intervention and follow-up as needed., • Demonstrate flexibility to be available to clients in their homes/communities including working outside of normal business hours as needed., • Provide on-call availability via cell phone to Health Home program as needed., • Serve as client advocate., • Facilitate the development of a Care Team to carry out individualized and strength-based Plan of Care through regular case conferences and case reviews., • Participate in staff meetings and other Care Coordination department activities., • Ensure compliance with all applicable local, State, Federal and Health Home Network regulations and agency policies., • Participate in mandatory ongoing training and professional development offered., • Represent Catholic Charities Family and Community Services on appropriate boards and committees as assigned by CC Director., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Education: Bachelor’s Degree Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. Bilingual (English/Spanish) is required for some positions. If position requires bilingual skills to be used, additional compensation will be offered. Experience: At least two to four years of practical experience working with individuals with disabilities or chronic illnesses. A combination of education and experience may be substituted at the discretion of the Director. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: HEAP Intake Specialist Location: Rochester, NY Department: Housing Services/HEAP Employment Type: Full-time, Seasonal Schedule: Monday-Friday 8:00 am-4:00 pm Salary: $17.00-17.50 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general direction, is responsible for eligibility determination for the federally funded Heating Energy Assistance Program. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Performs Evaluation eligibility and applications services to applicants for HEAP., • Interviews clients either in person or by phone to obtain housing, demographic, and income information., • Assists individuals in providing required documentation and evidence of income in to conduct an accurate eligibility determination., • Responds to heating and utility emergency situations., • Performs data-entry functions., • Assists with Outreach and Publicity for the program in partnership with DHS., • Assists in promoting the HEAP program to various community organizations and coalitions., • Collaborates with team members to ensure tidiness of the office. Responsible for following COVID guidelines, including PPE, sanitization and upkeep of work area., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Requirements: Qualifications: Education: Associate’s degree in business, accounting, finance or other related areas. Credentials: First Aid and CPR within 90 days after being hired and recertified every two years as needed. Experience: 1 year experience in working within program guidelines. Strong verbal, written and telephone communication skills, ability to multi-task and attention to detail are required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: PREVENTIVE CASE WORKER Location: Rochester, NY Department: CYF Employment Type: Full time Schedule: Monday thru Friday, 9am to 5pm, depending on the nature of the case Salary: $23.50 to $24.50/hr, depending on experience possibly more General Description Under general supervision, provides services, support and treatment to clients. Maintain confidentiality and ethical standards as defined by relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides services to clients and their families primarily thorough face-to-face interactions., • Services include but are not limited to counseling, training/education, advocacy, home studies, life skills, and completion of documentation required to support client situation., • Completes assessments, formulates, implements, and monitors service delivery plans appropriate for client population supported by the program., • Coordinate service delivery and complete required evaluations and screenings to include but not limited to medical, educational, legal, law enforcement, vocational and mental health., • Facilitate and encourage connection with appropriate cultural and community resources., • Attend appointments to include those required by various Courts. May be required to provide transportation to client and family members attending appointments., • Work collaboratively with Monroe County Department of Human Services and other service providers., • Assist clients with crisis such as lack of food, housing, abuse, domestic violence, etc., • May be required to represent program at county level client service plan meetings., • Attend and participate in local community events., • Maintains knowledge of community resources available to client population., • Meets regularly with supervisor to evaluate and implement professional growth in practice and performance., • Inform supervisor in a timely fashion about significant events related to client issues., • Participate in required Agency/Department/Program meetings, ongoing staff trainings, and program development., • Initiate professional development through attendance at outside conferences, in-service training, reading and applying current, relevant literature, etc., • Completes required record documentation in accordance with Program Policies and Procedures, • Maintain documented client case records that include all significant client interventions., • Timely preparation and submission of required reports and statistics., • Completes required record documentation in accordance with the program’s policies and procedures., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Bachelor’s Degree in Social Work, Child Welfare or similar experience preferred. Equivalent combination of education and experience will be considered. ** Credentials: Valid and clean NYS Driver’s License and reliable transportation. Experience: Two or more years of experience in the child welfare or community service fields preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Join us and help make a positive impact in our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: CLINICIAN I Location: 79 N Clinton Ave, Rochester, NY Department: Outpatient Behavioral Health Employment Type: Full-Time Schedule: Monday- Friday 9-5 Salary: $65,000 - $70,000 General Description Under general supervision, provides initial assessment and ongoing counseling or treatment to clients. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Conducts diagnostic assessments and counseling, or treatment for clients referred by various sources., • Uses the current edition of criteria from the DSM-V-TR to assess mental disorders., • Provides treatment in individual, couple, family, or group therapy sessions depending on client need., • Has adequate awareness and knowledge of medications used to treat mental health conditions., • Completes necessary case record paperwork according to department, State, Federal and carrier procedures., • Performs regular contact with PCP’s, referral sources, and HMO personnel as needed., • Corresponds with PCP within first three appointments, provides periodic updates and a closing letter., • Provides information for HMO and payer utilization review as required., • Participates in staff meetings and clinical supervision as determined by supervisor., • Informs supervisor of significant events/issues related to clients as appropriate, and follows program’s defined incident reporting process as required., • Maintains current knowledge on professional practice through reading and reasonable attendance at seminars, workshops and conferences. Attends agency and department required trainings., • Supports quality improvement efforts, including but not limited to satisfaction surveys, accurate reporting of and use of outcome data, and use of selected quality monitoring instruments., • Carries a caseload according to department standards., • Completes all statistics, written reports and billing forms in a thorough and timely fashion., • Delivers training sessions, as qualified and requested by supervisor., • Provides clinical support through rotating on-call procedures., • Responsible for running integrated groups for individuals participating in mental health and/or substance use treatment., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Qualifications Education: Master’s Degree in Social Work or Mental Health Counseling Credentials: Licensed Mental Health Counselor (LMHC-LP or LMHC), or Licensed Master Social Worker (LMSW-P or LMSW) required within three months of hire. Experience: Five years of supervised clinical experience. Member of insurance panels including but not limited to Blue Choice and MVP, is preferred. Bi-Lingual Spanish preferred. Clinician I Qualifications: MSW or MHC Clinician II Qualifications: LMSW or LMHC, LMSW-P or LMSW-P Clinician III Qualifications: LCSW Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet #INSJ Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY or Newark, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Sa-Sun, Overnights (16 Hrs.) Salary: $19.25-19.75 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse. Requirements: Qualifications: • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Residential Associate Location: Rochester, NY Department: Restart Residential Employment Type: Limited Part-Time Schedule: Sat, sun 12am-8am Salary: $19.25-19.75 (.75 increase upon Med Certification) As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provide a safe, therapeutic environment for the residents through medication management, recreation and facility management in addition to other residential activities for clients. Maintains confidentiality and ethical standards as identified by the NYS OASAS and other relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Monitors residents to assure a safe therapeutic environment., • Cover nonclinical psychoeducational groups as needed, • Observes peer-led activities, • Provides transportation when needed, • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides conflict management to residents as needed., • Supervises the preparation of meals by clients to assure sanitation, safety & nutritional standards are met satisfactorily. Required to complete L2 certification, • Maintains cleanliness of facility, including assigning chores, cleanup tasks and doing necessary follow-up to ensure satisfactory completion., • Debriefs relevant information to incoming employees during shift exchange; conducts visible rounds to ensure all residents are accounted for and the environment is safe at beginning and end of each shift, • Carries out emergency procedures to ensure the safety of residents and staff when required. Notifies Residence Manager of any emergency situations immediately., • Conducts monthly fire drills., • Engages security system., • Provides medication observation and monitoring utilizing established protocols in absence of LPN coverage, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed. • Minimum of High School Diploma or GED required. Associate’s degree in human services or related field preferred., • Valid and clean NYS Driver’s License. Experience: Two years of experience in the human services field, crisis intervention, residential setting, or emergency services. Knowledge of homeless client issues preferred. Experience with conflict resolution techniques preferred. A relevant combination of education and experience will be considered. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Security Guard Location: Rochester, NY Department: Facilities Employment Type: Full-Time Schedule: Sunday-Thursday 1pm-10pm Salary: $19.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, ensure the safety and security of employees, clients and visitors to the Agency. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Follow safety and security standards and complete incident reports as required., • Patrols assigned area to ensure protection of clients, visitors, property and equipment., • Controls and monitors access ingress and egress out of assigned site and monitors burglar and fire alarm systems as required., • Manages program parking location, alerting unauthorized use and working with towing contract agencies., • Examine doors, windows, and gates to ensure security; uses agency keys to open and close buildings; monitors closed buildings for unauthorized people and/or suspicious activities., • Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles., • Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required in accordance with department standards., • Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious persons and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive., • Provides back up to the receptionist including directs incoming calls to appropriate people and acknowledges and welcomes all in reception area., • Participates in staff and department meetings as required., • Maintains up-to-date professional knowledge through reading, workshops, and conferences., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Education: Associate degree preferred. Equivalent Combination of education and experience will be considered. Credentials: NY State Security Guard Registration required. Valid and clean NYS Driver’s License preferred. Experience: Minimum of two years of experience working as a security guard. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Program Manager -Upward Mobility Mentor Location: Rochester, NY Department: Upward Mobility Mentoring Employment Type: Full-time Schedule: Monday- Friday (9-5) Salary: $62,360-65,000 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: The Upward Mobility Mentoring Initiative is a bold, new program grounded in the nationally recognized EMPath Mobility Mentoring® model—designed to help low-income families achieve long-term economic self-sufficiency and overall well-being. This community collaborative initiative offers a powerful opportunity to lead transformational changes for families residing in targeted zip codes within the City Of Rochester. The Program Manager plays a vital leadership role in the implementation of the Upward Mobility Mentor Program, supervising a team of professional Mobility Mentors (caseworkers) who provide individualized coaching and support to enrolled households These relationships—lasting up to two years—are designed to help participants make progress in key domains such as housing, financial wellness, employment, education/skills development, health, and social support networks. Reporting to the Director and working collaboratively with the Program Management Team, the Program Manager ensures the team is implementing the EMPath Mobility Mentoring model with fidelity, professionalism, and cultural responsiveness. The role includes direct staff supervision, participant recruitment support, service quality oversight, and active contribution to program development and community engagement strategies. Essential Duties and Responsibilities: Team Leadership & Staff Development · Supervise a team of Mobility Mentors, providing day-to-day support, professional coaching, and performance management. · Lead hiring, onboarding, and staff development efforts to ensure staff are well-prepared, trained, and aligned with program values and expectations. · Model and foster a culturally responsive, trauma-informed, and strengths-based coaching culture. · Work in close coordination with the Program Management Team to ensure consistency in staff support and coaching practices across teams. · Program Implementation & Participant Outcomes · Ensure high-fidelity implementation of the EMPath Mobility Mentoring model within assigned team. · Guide staff in developing and maintaining effective 1:1 mentoring relationships, supporting participants as they define and work toward self-sufficiency goals across multiple life domains. · Provide guidance and support in crisis situations, complex case decision-making, and coordination of services. · Monitor participant progress and program adherence through regular case reviews and individual staff supervision. Participant Recruitment & Retention · Lead team efforts to recruit, enroll, and retain eligible participants, with a focus on meeting ambitious enrollment targets in under-resourced communities. · Collaborate with referral sources and internal/external partners to improve recruitment strategies and participant engagement. · Contribute to community outreach efforts in partnership with agency marketing and development teams. Program Performance & Case Oversight · Conduct regular case audits and file reviews in partnership with the Program Management Team to ensure service quality and model fidelity. · Utilize operations data provided by the Program’s Data Specialist to identify team and individual-level performance trends as well as participant outcomes data to inform continuous improvement efforts. · Manage the financial assistance process for assigned team, including approvals and disbursement tracking, ensuring participant needs are met and funder targets achieved. · Monitor the completeness, quality, and timeliness of case documentation in compliance with funder and agency standards. Community Engagement & Resource Strategy · Cultivate relationships with key community providers to expand participants’ access to quality services aligned with their individual goals. · Support Mobility Mentors in building effective resource navigation and advocacy skills. · Monitor resource gaps and emerging needs across participant cases and advocate for relevant partnerships or improvements. · Contribute to the design of group workshops or enrichment activities by sourcing guest facilitators and community resources. Collaboration & Program Development · Actively collaborate with the Director, and the CCFCS Program Management Teram as well with the Initiative’s other provider agency teams, and other stakeholders within the Initiative’s collaborative to ensure alignment in service delivery, recruitment, and quality assurance. · Participate in leadership and team planning meetings, contributing insights and feedback to support program evolution. · Share and implement best practices in coaching, participant engagement, and resource utilization across both teams. Requirements: Qualifications: Education: Bachelor’s degree in Social Work, Human Services, or a related field required. Master’s degree preferred. Experience: Minimum three years of professional experience in the human services field with a demonstrated record of programmatic or organizational success. Experience supervising staff or managing a human services program serving low-income or vulnerable populations is highly preferred. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Security Guard Location: Rochester, NY Employment Type: Part-time, 16 hours Schedule: Sat-Sun, 11pm- 7am Salary: Starting at $19.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, security guards ensure the safety and security of employees, clients and visitors to the Agency. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Follow safety and security standards and complete incident reports as required., • Patrols assigned areas to ensure protection of clients, visitors, property and equipment., • Controls and monitors access ingress and egress out of assigned site and monitors burglar and fire alarm systems as required., • Manages program parking location, alerting unauthorized use and working with towing contract agencies., • Examine doors, windows, and gates to ensure security; uses agency keys to open and close buildings; monitors closed buildings for unauthorized persons and/or suspicious activities., • Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles., • Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required in accordance with department standards., • Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious persons and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive., • Provides back up to the receptionist including directs incoming calls to appropriate people and acknowledges and welcomes all in reception area., • Participates in staff and department meetings as required., • Maintains up-to-date professional knowledge through reading, workshops, and conferences., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Education: Associate degree preferred. Equivalent Combination of education and experience will be considered. Credentials: NY State Security Guard Registration required. Valid and clean NYS Driver’s License preferred. Experience: Minimum of two years of experience working as a security guard. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Clinical Support Associate Location: Rochester, NY Department: Restart Residential Employment Type: Per Diem Schedule: Various Salary: $21.50-22.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, provides a safe, therapeutic environment for the residents through clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff, adhering to established agency communication protocols and is responsible for ensuring a trauma informed care environment. Key Responsibilities: • Involved in carrying out the treatment planning with the clients and clinical team to include encouragement and modeling of an environment that is Trauma Informed. Integral in behavioral management and acts as the liaison between residential and clinical staff., • Assists with developing, implementing, monitoring and supporting residents’ efforts in maintaining their treatment plan for admission, ongoing treatment and training, and discharge or transfers., • Provides support with facilitating family groups, • Provides coordination and oversight of family visits, • Supports clinical staff with clinical activities such as orientation, co-facilitate groups and case management activities., • Makes hourly visual contact with residents and documents in client observation record when Residential Associate is not available, • Assists with SUD assessments, treatment planning, and counseling support., • Conducts room and personal belonging searches to ensure the safety of the environment and program participants., • Conducts urine toxicology screens as scheduled or randomly if needed while practicing universal precautions, • Provides psychoeducation groups utilizing Evidenced Based Practices to support the client’s treatment plan goals such as relapse prevention skills, healthy recovery skills, symptom management, and tobacco cessation., • Provides clinical support and intervention in the residential setting, offering crisis intervention and conflict management to clients as needed., • Provides medication observation and monitoring utilizing established protocols in absence of LPN and RA coverage, • Carries out emergency procedures to ensure the safety of residents and staff when required., • Reports issues of clinical concern to clinicians and the clinical team, • Completes and maintains all necessary documentation in compliance with the agency and appropriate regulatory standards., • Enters shift notes into electronic client record database per each scheduled shift, • Completes group notes into electronic client record database by the end of each shift, • Completes incident reports, documenting any unusual incidents or situations as needed., • Participates in relevant Agency meetings and clinical training., • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and DiverseRequirements: Qualifications: • Minimum High School Diploma required, Associates Degree in Human Services field preferred., • CASAC-Trainee or CASAC required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Maintenance Tech II Location: Rochester, NY Department: Facilities Employment Type: Full-Time, 40 hrs. Schedule: Monday-Friday Salary: $28.00-28.50 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description Under general supervision, performs a wide range of facilities services. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Special Requirements Required to purchase and use own hand tools. Essential Duties and Responsibilities • Responsible for all aspects of preventive maintenance to ensure safe and secure Agency facilities. o Make appropriate repairs as directed by Supervisor. o Monitor sand reports any property damage to Agency facilities to Supervisor. o Maintains cleanliness and repair of buildings to include windows, flooring, and appliances. o May oversee contractors/vendors work for quality and adherence to contracts. o Janitorial duties may include but are not limited to cleaning/waxing floors, filling paper supplies, cleaning walls, washing windows, etc. o May be required to set up and tear down for Agency meetings, perform office moves, and painting. o Utilize advanced trade skills which may include, but are not limited to plumbing, electrical, or HVAC. • Provide worksheets outlining completed tasks to supervisor at the end of each day., • Provide tracking sheets to supervisor at the end of each week., • Perform on-call procedures assigned by supervisor., • Actively participate in staff meetings and training as required., • Awareness of and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Other duties as assigned #INSJ Requirements: Qualifications Education: High School Diploma or equivalent combination of education and experience will be considered. Skilled in advanced trade including but not limited to plumbing, electrical, or HVAC. Experience: Minimum of 2 years’ maintenance experience required. Candidates must have mechanical aptitude. Experience with energy management systems; Access Control Systems; IT wiring and Monitoring/Camera Systems preferred. Candidate must have valid NYS Driver’s License with a driving record that follows Agency guidelines. Candidates must have reliable transportation as frequent travel between sites is required. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Self-Directed Services Staff Location: Client Dependent / Community Based Department: I/DD - SDS Schedule: Varied, dependent on client need Salary: $15.50/hour for administrative work, Rate for work with client set by client/family General Description Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self- Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite., • Continually seeks opportunities to meet individual’s psychosocial needs through both care planned and spontaneous actions., • Provides reliable, safe, high-quality services as directed, in a thorough and caring manner., • Implements a person-centered approach to services., • Follows universal precautions, proper infection control, sanitation, and safety standards of practice in all work and activities., • Completes paper time sheet/invoice and web- based time keeping in a timely manner in accordance with payroll processing., • Communicates with supervisor and Circle of Support about individual’s habilitation plans that may need revisions or updates., • Communicates effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families., • Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served., • Respects the individual’s dignity, privacy, property, religion, and culture., • Documents and maintains accurate records of contacts with individuals., • Provides appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect., • Provides transportation, as needed, to individuals and follows safety procedures regarding transportation., • Maintains flexibility in schedule based on needs of individuals assigned., • Is dependable and arrives on time, ready for responsibilities., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or equivalent preferred. Relevant combination of education and experience will be considered. Credential: If driving is required, a clean and valid NY State Driver License and access to a reliable and insured vehicle is required. Agency requirements dictate anyone whose job description includes driving responsibilities to be at least 21 years of age. Experience: At least 1 year of practical experience working with individuals with intellectual/developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • All business will be conducted in an ethical manner, in conformance with all state and federal laws and regulations., • Full adherence will be given to the CCFCS Code of Conduct, and all policies/procedures related to compliance., • Demonstrates behaviors and attitudes which support agency mission philosophy and policies., • Fosters agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Maintains absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Ability to work a combination of day, evening, overnight and weekend hours, as needed., • Ability to effectively communicate with individuals with intellectual/developmental disabilities., • Ability to effectively teach, monitor and assist individuals with intellectual/developmental disabilities., • Ability to work both independently and cooperatively as a team member., • Ability to ascend and descend stairs., • Ability to provide physical interventions such as lifting, grasping, holding as necessary., • Commitment to Agency Mission Statement, • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs

Job DescriptionDescription: We are Hiring! Job Posting: Self-Directed Services Staff Location: Client Dependent / Community Based Department: I/DD - SDS Schedule: Varied, dependent on client need Salary: $15.50/hour for administrative work, Rate for work with client set by client/family General Description Provide assistance and instruction in activities necessary to promote and maintain independence for individuals with intellectual/developmental disabilities who chose to Self-Direct their services. The Self- Directed Program provides as needed care to individuals as assigned, to meet their daily needs and enable them to function at the highest possible level. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Assists individual with specific facilitative outcomes as described in each individualized Self-Directed Plan. These duties may include personal care, community integration, money management, advocacy, employment needs and respite., • Continually seeks opportunities to meet individual’s psychosocial needs through both care planned and spontaneous actions., • Provides reliable, safe, high-quality services as directed, in a thorough and caring manner., • Implements a person-centered approach to services., • Follows universal precautions, proper infection control, sanitation, and safety standards of practice in all work and activities., • Completes paper time sheet/invoice and web- based time keeping in a timely manner in accordance with payroll processing., • Communicates with supervisor and Circle of Support about individual’s habilitation plans that may need revisions or updates., • Communicates effectively with individuals with intellectual/developmental disabilities, the Circle of Support, Broker, Fiscal Intermediary Coordinator, service coordinator, supervisor, interagency professionals, community professionals and families., • Consistently works with all team members, led by individual and family preference to meet the needs and desires of the individual served., • Respects the individual’s dignity, privacy, property, religion, and culture., • Documents and maintains accurate records of contacts with individuals., • Provides appropriate interventions to all crisis situations. Provide immediate notification to appropriate person of any allegation of abuse or neglect., • Provides transportation, as needed, to individuals and follows safety procedures regarding transportation., • Maintains flexibility in schedule based on needs of individuals assigned., • Is dependable and arrives on time, ready for responsibilities., • Participates in relevant Agency meetings and/or trainings., • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: Qualifications Education: High School Diploma or equivalent preferred. Relevant combination of education and experience will be considered. Credential: If driving is required, a clean and valid NY State Driver License and access to a reliable and insured vehicle is required. Agency requirements dictate anyone whose job description includes driving responsibilities to be at least 21 years of age. Experience: At least 1 year of practical experience working with individuals with intellectual/developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • All business will be conducted in an ethical manner, in conformance with all state and federal laws and regulations., • Full adherence will be given to the CCFCS Code of Conduct, and all policies/procedures related to compliance., • Demonstrates behaviors and attitudes which support agency mission philosophy and policies., • Fosters agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques., • Maintains absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Ability to work a combination of day, evening, overnight and weekend hours, as needed., • Ability to effectively communicate with individuals with intellectual/developmental disabilities., • Ability to effectively teach, monitor and assist individuals with intellectual/developmental disabilities., • Ability to work both independently and cooperatively as a team member., • Ability to ascend and descend stairs., • Ability to provide physical interventions such as lifting, grasping, holding as necessary., • Commitment to Agency Mission Statement, • Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs

Job DescriptionDescription: We are Hiring! Job Posting: Client Support Specialist- STAR Location: Rochester, NY Department: Aging Services Employment Type: Per-Diem Schedule: Various Salary: $18.00 As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description: Under general supervision, provides non-medical home support and transportation to program clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Key Responsibilities: • The priority or frequency of transportation vs in-home support will vary per program position (home cost center). Each staff person might be requested to be back up to a different program and to be flexible to fill in work time to give our participants the best support possible., • Transport clients to necessary appointments providing advocacy and support as needed., • Provide client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, essential errands and light chores. May provide housekeeping services to clients such as make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making lists of needed cleaning items or grocery items; laundering, ironing; grocery shopping., • Must be able to lift and carry at least 20 pounds and use stairs., • Provides supervision services to clients (respite for caregivers). Monitor client’s safety., • Manages client contributions as needed., • Confirm rides/service with clients 24 hours prior to providing service., • Schedules appointments and necessary follow-up for assigned clients as needed., • Responds to calls from assigned clients within designated timeframes., • Keep clients appraised of available community resources and facilitate referrals., • High School diploma or equivalent., • Possession of a valid NYS Driver’s license and use of a registered, insured, and reliable vehicle., • Cars with four doors and or small SUVs preferred., • One year of driving experience and familiarity with the city of Rochester and surrounding area preferred., • Be willing to travel and meet with clients in all areas where STAR services are offered. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: Client Support Specialist- SORP Location: Rochester, NY Department: Aging Services- SORP Employment Type: Per Diem Schedule: Per Diem- Various Salary: $18.00/hr. As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! About the Role: Under general supervision, provides non-medical home support and transportation to program clients as needed. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma-informed care environment. Key Responsibilities: • The priority or frequency of transportation vs in-home support will vary per program position (home cost center). Each staff person might be requested to be back up to a different program and to be flexible to fill in work time to give our participants the best support possible., • Transport clients to necessary appointments providing advocacy and support as needed., • Provide client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, essential errands and light chores. May provide housekeeping services to clients such as make and change beds; dusting, vacuuming, light cleaning of kitchen, bedroom, bathroom; dishwashing; preparing light meals; making a list of needed cleaning items or grocery items; laundering, ironing; grocery shopping., • Must be able to lift and carry at least 20 pounds and use stairs., • Provides supervision services to clients (respite for caregivers). Monitor client’s safety., • Manages client contributions as needed., • Confirm rides/service with clients 24 hours prior to providing service., • Schedules appointments and necessary follow-up for assigned clients as needed., • Responds to calls from assigned clients within designated timeframes., • High School diploma or equivalent., • Possession of a valid NYS Driver’s license and use of a registered, insured, and reliable vehicle., • Cars with four doors and or small SUVs preferred., • One year of driving experience and familiarity with the city of Rochester and surrounding areas., • Bi-lingual skill to support client population REQUIRED (Spanish, Ukrainian, Dari, Swahili, Karen, or Nepali) Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionDescription: We are Hiring! Job Posting: FOSTER CARE CASE WORKER (URM) Location: Rochester, NY Department: CYF Employment Type: Full time Schedule: Monday thru Friday 9am to 5pm Salary: $23.50 - $24.50 (possible more for experience) General Description Under general supervision, monitors substitute family care for unaccompanied refugee minor foster youth, providing counseling and support services in relation to the permanency goal; maintains confidentiality standards as set by New York State statute and defined by NASW. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities Formulates treatment plans with involvement of foster parents, DHS, and youth, when appropriate. • Maintains home and face-to-face visits scheduled as determined by DHS, State standards and treatment plan to ensure adjustment and progress toward permanency goals., • Offers aftercare services as appropriate according to Standards/Case plan and to sustain progress achieved., • Coordinates medical, educational, vocational and mental health services., • Provides culturally informed casework intervention including use of interpreter, as case requires., • Collaborates with other service providers as determined by Standards/Case plan., • Attends all court required appointments with client., • Participates in ongoing staff training and program development., • Informs supervisor in a timely fashion about significant client activities in formal and informal meetings., • Initiates professional development through attendance at outside conferences where appropriate; reading and applying current, relevant literature, etc., • Maintains client case records., • Documents all relevant client interaction in the case record in a timely fashion., • Explores identified permanency resources, conducts suitability assessment and arranges for visitation where appropriate., • Encourages and assists youth in maintaining their own cultural identify while addressing acculturation issues., • Completes one-week rotation (Tuesday to Tuesday), providing phone coverage from 5pm-9am, as scheduled, • Responds to Lifeline phone calls within a half hour from Lifeline contact and works with caller to address the immediate crisis, safety plan and come to an appropriate resolution to the call, • Completes any necessary paperwork as related to Lifeline phone calls, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: BSW from an accredited School of Social Work required. MSW preferred. Equivalent combination of education and experience will be considered. Bilingual speaking preferred. Credentials: Valid and clean NYS Driver’s License. Use of own personal vehicle will be required. Experience: At least 1 - 2 years of experience in social work or child welfare. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor. I attest that I have received and understand this job description and the responsibilities contained therein: Print Name Signature Date ***Catholic Charities Family and Community Services is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements: