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Application process: please send Cover letter(optional) and Resume(Required) to to apply for this position. Company Description Prepara is dedicated to providing high-quality, innovative kitchenware to enhance the food preparation and cooking experience for our customers. We prioritize functionality, fun, and novelty in our designs, with over numerous patents and awards, including being featured as one of Oprah's Favorite Things. Our products are designed to promote healthier eating habits and improve the well-being and quality of life of our community. Role Description The Marketing E-Commerce Associate plays a key role in supporting the daily operations and growth of our kitchenware business. This position ensures seamless online customer experience through efficient order management, engaging product content, and cross-functional collaboration with marketing, sales, and design teams. Additionally, the role supports ongoing e-commerce initiatives aimed at improving website performance, optimizing digital merchandising, and driving online sales growth. The ideal candidate is detail-oriented, proactive, and analytical, with a passion for culinary innovation and a strong commitment to delivering exceptional service to our customers. Job Responsibilities: E-Commerce Operations & Order Management • Accurately input and process PR and influencers samples orders., • Issue customer refunds and returns in accordance with company policies and service standards., • Correct and update customer shipping addresses to prevent delivery issues., • Review and flag potentially fraudulent or high-risk orders for investigation., • Issue replacement orders promptly for customer service-related concerns., • Monitor shipment tracking to confirm successful delivery and resolve exceptions efficiently., • Manage the brand’s rewards program, including tracking customer participation, updating point balances, coordinating promotions, and ensuring smooth program functionality to drive engagement and retention., • Discover and recommend new ways to improve website functionality, user experience, and overall e-commerce performance in collaboration with internal teams and external partners. Customer Service Management · Manage customer service communications by answering all customer inquiries through email, chat, or other support channels with professionalism and accuracy. • Resolve order-related inquiries promptly and professionally., • Maintain a customer-first mindset by identifying areas to enhance post-purchase satisfaction., • Support the implementation of best practices to improve the overall customer experience. Product Content & Marketing Support • Manage and input product reviews, ensuring that customer feedback is accurately represented and aligns with brand standards., • Input, proofread, and optimize product titles, descriptions, and copy to highlight key features, functionality, and benefits of our products., • Manage website promotions, product bundles, discounts, and TikTok promotional campaigns to drive traffic, conversion, and engagement., • Collaborate with marketing and creative teams to ensure consistent branding, tone, and visual presentation across all e-commerce platforms., • Assist with larger marketing initiatives, including new product launches, digital campaigns, and seasonal promotions, by coordinating assets, timelines, and deliverables., • Search for and manage partnerships with complementary brands, and proactively identify new online channels to drive additional sales opportunities and grow the brand's e-commerce business. Innovation & Analysis • Proactively identify opportunities to improve e-commerce workflows, product presentation, and user experience., • Generate and present new ideas to enhance online merchandising, conversion rates, and customer engagement., • Utilize analytics tools and performance reports to assess order trends, product performance, and customer behavior, providing actionable insights to support strategic decisions. Qualifications • Bachelor’s degree in Marketing, Business, Communications, or a related field., • 2-4 years of experience in e-commerce, marketing, or customer service, preferably within the kitchenware, consumer goods, or lifestyle industry., • Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights., • Excellent written and verbal communication skills., • Exceptional attention to detail and organizational abilities., • Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and familiarity with analytics and content management tools., • Self-motivated, proactive, and able to manage multiple priorities in a fast-paced environment., • A collaborative team player with a positive attitude and a commitment to shared success. The salary range for this role is expected to be around $65,000 - $85,000 per year. Work location: In office at Ridgefield Park, NJ. Hybrid WFH 1 day available after training period.

Job Description About Us: Insurox is a tech-driven independent insurance agency that supports small business clients nationwide. With access to over 150 carriers and a strong service infrastructure, we help businesses stay protected and grow confidently. Position Overview: We are looking for a detail-oriented Commercial Lines Account Manager to provide exceptional service and support to our business clients. You will manage accounts, handle renewals, issue certificates, and assist with client inquiries and policy changes. Responsibilities: * Manage and service a book of commercial clients * Handle renewals, endorsements, COIs, audits, and billing questions * Act as a liaison between clients and carriers * Maintain accurate documentation in our systems * Assist producers with pre-renewal strategies and cross-selling opportunities * Deliver excellent customer service via phone, email, and chat Requirements: * Active Property & Casualty license (required) * 2+ years of experience in commercial lines servicing * Strong knowledge of commercial policies (GL, BOP, WC, Auto, etc.) * Excellent organizational and multitasking skills * Proficiency with agency management systems and Microsoft Office Benefits: * Supportive team environment * Competitive salary * Paid time off and holidays * Health, dental, and vision coverage * Opportunities for growth and advancement Powered by JazzHR jJNEO4awOL

Job Description Crumbl Cookies - Store Manager Bergen Town Center Paramus New Jersey Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base salary plus bonuses, • 401K, • Sundays Off, • Paid Time Off, • Sick Time Who are we looking for? If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role FunctionsLeadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUSITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma., • COMMITMENT TO EXCELLENCE: Takes pride in delivering a best-in-class experience to customers and staff. Enjoys serving and adding value to others. We believe InThe value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We treat each other with respect at all times, and ensure that we all work as a team to make the workplace a fun environment that we are all proud of.Character, Values & Excellence, • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail., • We pride ourselves on our teamwork and our ability to do more by working together.Living Life, Inspiring, & Having Fun! Upon being hired, in order to ensure you are successful in the role of General Manager, a 30 day training period will take place to ensure you meet and exceed in the job requirements of a General Manager. This training period will involve shadowing other management, learning all system/policies/procedures and becoming personally proficient in all stations throughout the store, prior to managing any function/shift alone. Training compensation will be between $20 hour and upon completion of the 30 day training period, full General Manager compensation and benefits will begin. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney

Job DescriptionSalary: $18-$20 Youth Development Professional II - Boys & Girls Club of Garfield Title: Youth Development Professional II Department: Programs Reports To: Program Director Position Overview: The Boys & Girls Club of Garfield is dedicated to empowering young individuals, especially those most in need, to achieve their fullest potential as productive, responsible, and caring citizens. For our 2024-2025 aftercare program, we are looking for a professional, enthusiastic, and nurturing Afterschool Counselor. This key role involves supervising and engaging with campers to ensure a safe, enjoyable, and enriching summer experience. Operational Hours: • Monday through Friday: 2:30-6:30, sometimes as early as 12:30pm Job Description: The afterschool Counselor is essential for the smooth daily operations of our Aftercare Program, providing general supervision, promoting safety, and actively participating in all camp activities. Responsibilities also include routine cleaning and maintenance tasks to maintain a clean and safe environment. Responsibilities: • Engage in all scheduled staff training sessions and meetings., • Lead and assist campers in various activities, ensuring safe and engaging participation., • Oversee daily activities, including outdoor activities, • Help teach or lead assigned activities., • Model positive behaviors such as cleanliness, punctuality, and sportsmanship., • Organize and lead different group activities, from small to large groups., • Regularly disinfect frequently used items and areas., • Ensure cleanliness by managing waste and recycling., • Work collaboratively with fellow counselors and volunteers., • Perform other necessary duties to support camp operations. Skills Required: • Strong communication and organizational abilities., • Knowledge of safety protocols and guidelines., • Competency in multitasking and time management., • Excellent verbal communication and interpersonal skills., • A strong desire and ability to work with children outdoors., • Demonstrated character, integrity, adaptability, enthusiasm, patience, and self-control. Requirements: • Availability from as early as September 4th., • Available to work duration of the school year with little to no interruption., • Capability to lift up to 50 pounds and engage actively for extended periods., • Experience in camps, youth programs, recreation, or similar fields is preferred., • First Aid, AED, BLS, CPR certifications are preferred., • Proficiency in Google Apps (Docs, Sheets, Gmail, Chat, Drive, Calendar)., • Ability to maintain a professional demeanor and communicate effectively via email. Additional Requirements Upon Hire: • At least one professional reference., • Staff Health Examination Form., • Mantoux Test date and results., • Physical Examination date., • Fingerprinting information and Identogo receipt (required for candidates 18 and older)., • Two forms of ID, one of which must be a Social Security Number. Training & Compensation: • Paid training provided to prepare for the role. Disclaimer: This description indicates the general nature and level of work expected. It is not exhaustive and may be adjusted based on operational needs or role evolution.

Job Description Job Title: Senior Product Manager Location : Hybrid Compensation : 50-60$/Hr on C2C/1099 Work Authorization: GC, USC Position Summary We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards. The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries. Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout. · Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements. · Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements. · Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems). · Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences. · Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics. · Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency. · Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools. · Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams. · Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition. Required Qualifications · 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting. · Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review. · Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design. · Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications. · Experience with voice UX, IVR design, and contact center reporting/analytics. · Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features. · Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners. · Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard. Education · Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required. · Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred Experience · Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based environments. · Knowledge of CRM platforms (e.g., Salesforce, ServiceNow) and their integration into contact center ecosystems. · Experience designing omnichannel strategies across voice, chat, and digital self-service. · Familiarity with workforce management tools and quality assurance processes for contact centers. · Experience managing cross-market rollouts in multi-state health plans or Blue Cross organizations. Job Type: Full-Time Location: US (Remote/Hybrid – Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / Health Insurance / Digital Transformation / Cloud Contact Centers

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR Zr8kexdtOr

Job Description Come be a part of the Crumbl Cookies expansion across New Jersey! Benefits and Compensation • Fun, energetic and upbeat atmosphere, • Substantial opportunity for career growth (as Crumbl continues to grow in NJ and neighboring states), • Ongoing career/leadership development program with a path to future Franchise ownership, • Competitive and transparent compensation plan, • $60,000 base + monthly bonuses, • 401k, • Sundays Off, • Paid Time Off If you are an experienced leader, who excels at creating creating raving fans through customer service and operational excellence, then this opportunity is right for you. Crumbl Cookies is the fastest growing bakery in America, serving what is widely considered to be the best gourmet cookies in the world! We are looking for the right additions to our leadership team, that can maintain the best-in-class products and customer service that Crumbl is known for, while also maintaining a work environment that our staff takes pride in being a part of. Crumbl is a fun and upbeat atmosphere that requires responsible and talented leaders that thrive in running efficient store operations, engaging and inspiring staff, delivering world class service, creating raving fans, and maintaining incredible cookie quality. We accept nothing but the best from ourselves for our customers and our staff. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Crumbl is rapidly opening new stores in multiple locations, and constantly developing and promoting talent, so there is tremendous opportunity to move up in the organization. A leadership role within the Crumbl family is a genuine career opportunity. Franchise owners put a heavy priority on providing best-in-class compensation for all leadership levels, as well as continuing to provide opportunities to grow and develop leadership skills. The rapid expansion of Crumbl Cookies in NJ will provide existing leaders with the opportunity to continue taking next steps in their careers, and may lead to future partnerships with the owners on future locations. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Communication | Attention to Detail | Technology Implementation | Cleanliness & Tidiness • LEADERSHIP & MANAGEMENT: Lead the team in working together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture"., • PEOPLE DEVELOPMENT: Assist in developing Crumbl team members' skills and capabilities for their current roles, as well as roles they may grow into in the near future. This includes maintaining training standards and systems for newly hired staff, as well as ongoing coaching for all staff, to ensure proper procedures are maintained., • OPERATIONS: Support the general manager in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, schedule management, quality control, adherence to policies and systems, facilities and equipment management, etc., • RAVING FANS SERVICE: Stay on top of customer reviews and make any necessary corrections to ensure a world class customer experience. Handle any complaints or customer issues with the upmost professionalism and ensure the reputation of the brand and store stays pristine., • STORE METRICS & NEW CUSTOMER AQUISITION: Stay keenly aware at all times of the key performance indicators (KPI's) that are measured and prioritized by Crumbl and the management team. Ensure that these targets are all met/exceeded. These KPI's include average ticket times for each order, average time spent out-of-stock of any menu items, and several other metrics scored by customers within the Crumbl customer app., • TECHNOLOGICAL APTITUDE: Confidently be able to use email, chat applications (slack, etc), apple products (point of sale ipads), shared spreadsheet programs (mainly google sheets), and several applications. We expect all leaders to either be familiar with these common applications, or be well versed enough in similar tools to be able to quickly learn and deploy these and several other leadership tools., • CLEANLINESS & TIDINESS: Always maintain a clean, orderly, and safe environment. All leaders are responsible for ensuring the lobby as well as all stations and baking equipment, are clean, sanitary and orderly beyond company and state requirements at all times., • FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Make immediate corrections to any staff using any equipment in any way that could be unsafe or lead to equipment damage. Communicate promptly to management to initiate repairs if needed. Role Qualifications Character | Work-Ethic | Cultural Fit | Experience | Education | Commitment to People & Excellence • CHARACTER: Strong moral compass and the ability to manage a very large and diverse crew fairly. See the good in everyone while also firmly holding staff accountable., • WORK-ETHIC: Lead from the front. Our entire management team is actively involved in the operation of the store during each shift., • CULTURAL FIT: A high-energy team player that enjoys working with a leadership team, rather than needing to be "the boss". Willing to take constructive criticism., • EXPERIENCE: Preferably 1-2 years of leadership/management experience managing a large staff, including the management of other leaders., • EDUCATION: Formal education is a positive factor, but applicable experience will be prioritized over a degree or diploma. The value of people • We treat our customers like gold, and recognize that their loyalty and passion for Crumbl Cookies is what drives the business., • We see the potential in every staff member, and strive to help them develop skills and habits that will help them throughout their entire life., • We have high integrity and character, which builds an unbreakable level of trust., • We are excellence driven, paying attention to every detail. "Do what you do so well that they want to see it again and bring their friends." - Walt Disney Company DescriptionDough Buds is the Franchisee of Crumbl ParamusDough Buds is the Franchisee of Crumbl Paramus

Job Description Job Details Location: West Orange (Communication Center) Job Type: Full-Time Job Schedule: M-F, Saturday/Sunday as needed. Department: IT / Communications Reports To: IT Manager / Director of Technology Position Overview We are seeking an experienced Communication/Phone System (VOIP) Administrator to manage and support our enterprise communication platforms, with a strong focus on the BluIP platform and NiCE CXone Contact Center Solutions. The ideal candidate will be responsible for ensuring optimal system performance, maintaining call quality, administering call flows, managing integrations, and delivering insightful reporting and custom analytics that drive business decisions. This role requires a blend of technical expertise, analytical ability, and strong communication skills to support organizational goals. Key Responsibilities • Serve as the primary administrator for the phone system, contact center, SMS/Email and Chat Communications., • Manage user accounts, extensions, call queues, auto attendants, virtual assistants and call routing., • Monitor and maintain system performance, uptime, and reliability., • Diagnose and resolve call flow, call quality, and connectivity issues., • Work with vendors and internal teams to resolve escalated system problems., • Provide Tier 2/3 support for communication-related incidents., • Configure and support new phone system integrations with CRM, helpdesk, and other enterprise applications., • Maintain and optimize existing integrations to improve workflows and efficiency., • Develop custom reports and dashboards that track call volumes, agent performance, queue analytics, and call quality metrics., • Provide data-driven insights and analytics to management to improve communication strategy and customer experience., • Assist with system upgrades, patches, and feature rollouts., • Create and maintain documentation for call flows, configurations, troubleshooting procedures, and reporting templates., • Develop and maintain communication system policies, standards, and best practices. Required: • Proven experience administering Contact Center Platforms (NICE CXone experience preferred)., • Strong background in phone system reporting, custom analytics, and dashboard creation., • Solid understanding of VoIP technologies, SIP, call routing, and telephony infrastructure., • Experience troubleshooting call quality issues (latency, jitter, packet loss, etc.)., • Knowledge of integrations between communication platforms and EMR/Third party integrations/enterprise applications., • Excellent analytical, problem-solving, and communication skills., • Experience with cloud-based contact center solutions and advanced call flow design., • Familiarity with network fundamentals related to VoIP (QoS, firewall rules, bandwidth requirements)., • Experience with user support, training, and technical documentation., • Competitive salary and benefits package., • Collaborative team environment with cross-departmental projects., • Exposure to advanced communication technologies and reporting tools

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Job DescriptionSalary: Eveready Express is a well-established leader in trucking, courier, logistics, and distribution. Founded in 1984, we pride ourselves on Honesty, Integrity, and Mutual Respect. Our growing team includes Ten virtual members currently, in addition to six staffed on-site in the USA Requirements: • Previous customer support or dispatch experience in TRUCKING INDUSTRY, • EXPERIENCE IN THE US LOGISTICS OR TRUCKING INDUSTRY IS A MUST, • Excellent spoken and written English, • Ability to MULTI-TASK in a FAST-PACED environment, including phone and email support, • Great customer service personality and upbeat attitude, • Work as a team player to fulfill our mission together, • It's a PLUS if you have experience in Recruitment, Account Management, or Onboarding General Responsibilities include: -Monitoring and answering phones, emails, intercompany teams chat, to quote and enter shipping orders, and other queries. • Attention to details such as dimensions, pick-up locations, and special instructions in order to ensure customers needs are met., • Contact customers to schedule delivery appointments, update re-service delays, wait for time reports, etc, • General administrative and associated duties Additional requirements: -Skilled in using MS Windows & MS Office, Google products, and other computer-based applications. Willing and able to learn the software we use to fulfill our mission. System Requirements: The processor should be 2.0ghz and above, Intel core 5/7 is highly required for main hardware and back-up Ram should be at least 8 gigs with 100 Gb of Free disk space A second Monitor for multi-tasking A Headset with a noise-canceling feature At least 10 Mbps & up wired connection for the main ISP Strictly no USB Sticks allowed for backup ISP Perks: 1. EVEREADY offers an excellent wage, a great working environment, and colleagues that will help you anytime., 2. We offer an HMO with Dental Benefits for our Contractor + 1 Dependent on our Contractor's 4th month, provided that they have passed their 120-day trial period and are exceeding our expectations, 3. 13th month pay for qualified staff TO APPLY through Email: 1. Change Subject Line to "Customer Support Trucking Logistics ", 2. Tell us in a few sentences why you can be a great fit for our Customer Support position (no more than 3 sentences) and a voice recording using Vocaro or speak pipe Eveready Express is an Equal Opportunity Client and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Eveready Express reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business necessity.

Job Description Summary: As a vital member of our Customer Service Center, you will serve as the first point of contact for our clients, addressing a wide array of banking needs. This position requires a commitment to delivering exceptional service, a proactive approach to solving problems, and the ability to enrich client interactions with comprehensive product knowledge and support. The role is crucial in ensuring client account safety and providing seamless support through calls, emails, and chat while maintaining professionalism and team spirit. Bilingual preferred. Job Responsibilities: Client Interaction Enrichment • Provide personalized support and solutions for clients' banking needs, including but not limited to general account inquiries, debit card issues, online banking assistance, and loan servicing inquiries through, email, telephone, and chat., • Identify and resolve issues, concerns, complaints, and requests for information regarding the Bank’s products and services to the satisfaction of the customer., • Utilize appropriate technology and resources to effectively manage each customer interaction and strive for the goal of first call resolution., • Proactively identify opportunities to add value during each interaction, ensuring clients feel heard, valued, and supported by going the extra mile to exceed client expectations, fostering trust and loyalty., • Work collaboratively within a team environment to share knowledge, solve problems collectively, and ensure consistency of support., • Participate in team meetings and training sessions, contributing positively to the team's development and success., • Successfully completes all required training including computer, telephone technology, products and services and standards of excellence., • Demonstrates proficiency in multi-tasking, patience, and the ability to manage stress during peak periods and privacy., • Employ the bank's policies and procedures to safeguard client data against unauthorized access or fraud., • Comply with all regulations pertaining to BSA, USA Patriot Act, OFAC and Bank policies and procedures., • Maintain an in-depth understanding of the bank's products and services, enabling informed recommendations that suit clients' unique banking needs., • Stay current with the latest banking trends, products, and technologies to provide accurate and up-to-date information., • Handle client communications across multiple channels, including phone, email, and live chat, ensuring clear, concise, and effective exchanges., • Log and track follow-up cases, ensuring all client issues are resolved in a timely and satisfactory manner., • High school diploma or equivalent required., • Associate or bachelor’s degree preferred, not required., • 1-2 years of experience in a customer service capacity, especially in a call center or banking environment, is preferred., • Demonstrated ability to provide outstanding customer service., • A passion for helping others and the ability to empathize with and prioritize customer needs., • Ability to always uphold a high degree of service standards., • Excellent verbal and written communication skills. Ability to convey information clearly and effectively across various communication channels., • Strong attention to detail and accuracy, especially in handling customer inquiries and servicing banking needs., • Proactive and creative problem-solving skills. Ability to assess customer issues and find effective solutions quickly., • Comfortable using banking software, databases, and systems. Familiarity with digital banking services is advantageous., • Strong PC trouble shooting skills, such as browser settings and proficient with internal systems., • Ability to work effectively as part of a team. Willingness to support colleagues and collaborate to achieve team goals., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Escalation Engineer to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Responsibilities: * Attending customer support requests and service escalations via phone, email or chat. * Attending to alert escalations * Performing server and network troubleshooting remotely * System maintenance * Doing application deployments * Follow change control process * Managing servers and network equipment * Document and follow procedures * Work on projects and tasks assigned in a timely manner Technical skills include but are not limited to the following: * Microsoft 365 Suite * Teams * SharePoint * Outlook\Exchange Online * Intermediate Entra ID knowledge * Intermediate Windows Server administration knowledge * Novice\intermediate Azure environment knowledge * Intermediate networking principles and troubleshooting Qualifications: * Previous experience in IT, customer service, or other related fields * Ability to build rapport with clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor Other Details about the Job • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. xnOEy6Gd6c