VBC Payment Posting Specialist
16 days ago
Houston
Job Description Position Summary Reasons you will want this position: • Join our rapidly expanding company, where top performers unlock unlimited career growth and advancement opportunities., • Our culture actively values and rewards innovative ideas, particularly those that lead to better outcomes for all., • Your benefits package features comprehensive medical, dental, and vision coverage, and options for FSA, HSA, and 401K matching, extensive paid time off, exclusive employee discounts, and more. Roles & Responsibilities • Accurately post a high volume of payments, including patient payments, commercial and government insurance payments, and zero‑pay denials, ensuring all transactions are applied to the correct patient accounts in a timely manner., • Review and validate Explanation of Benefits (EOBs) to confirm correct reimbursement and identify posting discrepancies, escalating issues to the appropriate team for resolution., • Reconcile daily cash activity, ensuring payments posted align with deposit tickets and that all batches balance according to departmental standards., • Maintain and update Excel reconciliation spreadsheets to track posted payments, identify variances, and support audit and month‑end reporting needs., • Process financial adjustments, including refunds, voids, recoupments, and contractual adjustments, in accordance with policy and regulatory requirements., • Collaborate closely with internal departments to resolve unidentified payments, incomplete or inaccurate EOB information, and other revenue cycle issues that affect posting accuracy., • Achieve and consistently maintain departmental benchmarks for posting accuracy, productivity, and turnaround time, contributing to efficient revenue capture., • Provide exceptional internal and external customer service, delivering timely, professional communication with colleagues, payers, and practice partners., • Utilize practice management and automated data systems to research account details, verify insurance information, and retrieve electronic remittance data., • Participate actively in team meetings, staying informed of workflow updates, process improvements, and organizational initiatives., • Safeguard all sensitive information, always adhering strictly to HIPAA regulations and internal confidentiality policies., • Support operational needs during peak workloads, including availability for overtime when required. Job Location: Hybrid Remote in our office in the Galleria Area of Houston, TX Required Experience / Qualifications • Minimum of 2 years’ experience posting payments within a medical environment, preferably in a physician practice or clinic setting., • Strong understanding of medical terminology, with an emphasis on medical claims and reimbursement processes., • Proficiency using computer systems, including Microsoft Office Suite and healthcare practice management or billing systems., • Exceptional organizational and time‑management skills, with the ability to prioritize and manage multiple tasks in a fast‑paced environment., • Experience working with insurance companies and managed care plans., • Excellent written and verbal communication skills, with the ability to interact professionally with providers, payers, and internal teams., • Professional appearance and demeanor, demonstrating reliability and customer service focus., • Strong analytical and problem‑solving abilities, especially in reviewing payment accuracy and identifying posting issues., • Commitment to improving processes, enhancing customer service, and contributing to departmental efficiency., • High school diploma or GED required; additional coursework in healthcare administration or medical billing is a plus., • Legally authorized to work in the United States without the need for employer-sponsored visa support.