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Job Description • Create a nurturing, positive learning environment and develop strategies to help the clients cope effectively with social, emotional and physical situations of daily living and facilitate independent performance in these areas., • Must be able to perform all job functions required. Must be able to lift and transfer 70-75lbs. The work is active and performed both inside and outside of the home., • Must be able to utilize approved protective hold techniques in order to keep you, clients, and co-workers safe., • Implement Individual Plan of Care/Follow-Along Plan based in the Interdisciplinary Team’s identification of client needs; record data on all identified teaching strategies, behavior plans, report client’s progress needs and any barriers that impede progress. Responsible to maintain and document an awareness of individual treatment plans, inclusive of use of leisure time, community experiences, use of public transportation, safety skills, personal hygiene and activities of daily living., • Monitor medical, physical and behavioral changes in individuals on a daily basis and report changes to the Supervisor, RN Program Coordinator or Program Director as it occurs, is observed or discovered; write up incident reports and submit to Program Coordinator or Residential Program Manager within 24 hours., • Once Medication Certified, administer medication to clients at prescribed times; in accordance with agency policy and DDS regulatory standards. Report all errors of medication administration or documentation to the RN, Program Manager and Program Coordinator immediately., • Monitor and assist in making medical and other related appointments as requested. Following medical appointments assist and monitor follow through on all doctors’ orders and recommendations per RN direction., • Participate in the planning, purchasing and preparation of meals within available budgetary resources; ensure clients’ dietary plans are followed., • Maintain the appearance, cleanliness and upkeep of the house, properties and vehicle, insuring they are clean and safe. Report all repair needs to the Program Manager and/or Program Coordinator in a timely manner., • Conduct self in a professional manner when interacting with participants, supervisors, co-workers, families, medical profession and members of the community., • Participate in training opportunities (in-service training, staff meetings, conferences, etc.), as required; maintain all required training per agency policy and DDS regulatory requirement., • Provide accurate accounting of agency’s petty cash and client funds in an informative, auditable condition at all times, as required or requested by the Residential Program Manager., • Assures individuals’ right to privacy and adheres to CRI’s confidentiality policy., • Take individuals to a variety of community based outings ensuring that all health and safety measures in the Individuals support plan are followed while in the community. Utilizes the agency vehicle following state laws and safety procedures., • Familiarize oneself with CRI policies and procedures, ensuring compliance with same., • Assist in developing a positive neighborhood/community relationship. OTHER REQUIREMENTS 1. Demonstrate organizational ability, experience and ability to communicate effectively with persons with developmental disabilities., 2. Demonstrate some knowledge of educational and behavioral programs., 3. Demonstrate willingness to learn about current issues in the field of developmental disabilities., 4. Be able to communicate with people at various ability levels., 5. Possess organizational abilities to implement programs and services designed to enhance the individual’s learning process., 6. Possess self-motivation., 7. Be interested in improving the quality of life for people; be interested in household management; be interested in teaching., 8. Display patience, encouraging attitude, optimism, energy, communication skills, and a nurturing temperament., 9. Have the ability to perform active work, both inside and outside of the program., 10. Must possess a valid CT driver’s license and have a good driving record. Must have reliable transportation and may be required to utilize personal vehicle to transport clients. EDUCATION A high school diploma or GED and at least two years of experience in the field of Human Services preferred. A Bachelor’s degree in a related Human Services area in addition to experience is preferred. Saturday-Sunday 7am-3pm 16 Hours.

Job Description The Bridge Family Center has full time and part time openings for Direct Care professionals working with adolescents females in DCF Care in its STTAR (Specialized Trauma-informed Treatment, Assessment and Reunification) Home located in West Hartford, CT. The Bridge Family Center is currently offering a sign on bonus of $1,000 for full time candidates (40 hours/week), $500 for part time candidates (regularly scheduled 24-39 hours/week), and $250 for per diem employees and employees regularly scheduled 8-23 hours/week. The bonus will be paid after 3 months of employment with the employee meeting performance and attendance requirements. The Bridge Family Center offers competitive pay and great benefits, including: Full Time Employees: Medical/Vision, Dental, Employer paid life insurance, Flexible Spending Plans, 403(b) with match, EAP, 19 of vacation to start (increasing annually for the first 5 years), paid sick time, personal time, and 8 paid holidays. As a non-profit organization, we are also eligible to participate in the Public Service Loan Forgiveness Program. Part Time Employees: EAP, prorated vacation & personal time, paid sick time, paid holiday time, and 403(b) with match (eligibility for some benefits based on scheduled and/or worked hours). GENERAL STATEMENT OF DUTIES: The Youth Worker is responsible for the implementation of the relational model in daily living, and ensuring the safety and supervision of the residents. ESSENTIAL DUTIES AND RESPONSIBILITIES: Behavioral Management • Maintain control and daily routine of the STTAR Home residents to ensure a healthy and safe environment., • Engage residents in positive peer interactions, recreational and leisure time activities., • Successful implementation of the relational model in daily living., • Transportation of residents, as needed., • Administration of medication; maintenance of appropriate documentation., • Provide crisis intervention counseling, and physical interventions as necessary., • Conduct intake and discharge procedures for residents., • General maintenance of daily/shift documentation., • Periodic extra shift coverage when needed to maintain staff/client ratios. Must have ability to set professional boundaries and limits as well as develop positive rapport with residents. Must also possess excellent communication and interpersonal skills; exercise effective group skills and techniques, and ability to communicate well with co-workers and internalize supervision. Must also have a valid Connecticut driver’s license with a clean record, and possess the following certifications, or be eligible to obtain these after hire: Therapeutic Crisis Intervention (TCI), Adult First Aid/CPR, and DCF Medication Administration certification. Multiple Full and Part Time positions are available. First, Second, and Third shift available. 1st Shift: 7:00 AM - 3:00 PM or 8:00 AM - 4:00 PM 2nd Shift: 3:00 PM - 11:00 PM or 4:00 PM - 12:00 AM 3rd Shift (awake): 11:00 PM - 7:00 AM or 12:00 AM - 8:00 AM Most part time positions are weekend availability.

Job Description 1st shift, 2nd shift, 3rd shift weekdays and weekends available- External only SCOPE OF RESPONSIBILITY: The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the Manager also the Lead Direct Support Staff on duty for all aspects of the job responsibilities. Develops and maintains relationships with the following: • High School diploma or GED is required., • Obtain and maintain medication certification., • Good interpersonal relationship and communication skills., • Maturity, good judgment, and ability to handle confidential information., • Must be proficient, or become proficient, and maintain proficiency in First Aid, CPR, PMT, Abuse/Neglect, DDS Medication Administration and other resident's specific medical and habilitative needs. Attend all required in-services and staff meetings. Review and follow all agency policies and procedures., • Competent in basic computer skills, experienced with electronic health records is preferred., • Valid Connecticut Driver’s License and eligibility for Network, Inc.'s auto insurance., • Must be physically able to assist participants when necessary (i.e. lifting, using approved adaptive equipment, using approved physical restraint techniques). 1. Participate, as assigned, in providing all aspects of direct resident care as described in residents' individual plan and properly documenting activities as appropriate by applicable rules, regulations, and licensing including: • activities of daily living (ADL), • individual plan goal activities, • socialization, • development and communication skills, • development of meaningful interpersonal relationships, • development of self-preservation skills, • development of habilitation skills, • personal hygiene, • transportation, • positive role model, • leisure and recreation skills, • development of cooking skills, • implement behavioral plan 2. Participate, as assigned, in all routine residence maintenance as is appropriate within the normal context of home ownership., 3. Responsible for safeguarding and proper handling of residents’ belongings and funds on the premises., 4. Documents appropriate resident and residence electronic health records including: • periodic resident specific status assessment, • daily resident specific task analysis charts, • other daily resident specific records as directed, • ongoing inter-staff communication in the T-logs, • medication administration documentation, • resident attendance, • ongoing residence maintenance records as directed, • other records as directed 5. Participates in the normal family routine of meal preparation, as needed and assigned., 6. Participation in an ongoing program of staff in-service and staff meetings., 7. Observes all residents' rights and other appropriate legislation affecting the community residence., 8. Adheres to all community residence policies and procedures ,, 9. Works as an active and constructive team member in all duties. 10 Maintains resident confidentiality and resident record confidentiality. 11. May be requested to cover coworkers’ vacation, sick, or other planned/unplanned absences from work as well as additional emergency staffing including being frozen in on shift., 12. Other duties as deemed necessary.

Job Description GENERAL FUNCTION: The Residential Instructor is responsible for the daily aspects of consumer supervision and program operations. Ensures all consumer progress is followed accurately and in a timely manner. Implements all Agency policies and procedures pertaining to the safety and welfare of the consumers and Agency property. Provides a fun, safe and healthy environment for the individuals. QUALIFICATIONS: • Minimum possession of a High School Diploma or a G.E.D., • Minimum two years experience working with individuals with developmentally disabilities or that are dually diagnosed. Experience requirement may be substituted with education on a year for year basis., • Valid drivers license and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work using the Agency vehicle or their own vehicle., • Must have excellent interpersonal skills., • The ability to obtain and maintain certifications in CPR, First Aid, PMT and DDS State Medication Administration., • The ability to lift up to 75 pounds, transfer and physically intervene with individuals as required. ACCOUNTABILITY: The Residential Instructor is directly accountable to the Residential Manager or said other person as may be substituted for the Residential Manager. POSITION RESPONSIBILITIES: • Monitor consumer behavior and implement consumer behavior management programs or other programs as applicable. Document everything on appropriate forms., • Document all shift activities and incidents in the log and on consumers in Therap., • Provide programmatic and statistical reports as required., • Maintain safety, appearance and cleanliness of home. Conduct sanitation and safety inspections of all internal and external areas of equipment/house. Make minor repairs and/or alerts supervisor to potential major problems., • Maintain a professional attitude with co-workers, management, outside agencies, etc., • Responsible to know consumers location at all times and has knowledge of and implements all Agency policies and procedures governing Agency operations including: Medication administration policies, key control, following consumer's IP's, evacuation and emergency procedures, etc, compliance with licensing regulations, and DDS contracts., • Alert appropriate personnel immediately regarding problems or unusual occurrences. Complete incident reports pertaining to consumers and/or workers compensation in a timely and accurate manner., • Alert appropriate personnel immediately regarding problems or unusual occurrences. Complete incident reports pertaining to consumers and/or workers compensation in a timely and accurate manner., • To implement and adhere to all policies, procedures, and/or legal and program commitments to consumers as required by the Connecticut Department of Developmental Services, ASI and other state agencies and federal agencies., • To fulfill delegated responsibilities and report at staff meetings on such duties as required., • Act as an advocate and appropriate role model for consumers, and to treat individuals with respect and dignity., • Assist or complete any necessary hygiene needed for consumers., • Document on appropriate forms all activity pertaining to the welfare of the home or consumer. This is to include but not limited to the following areas:, • Consumer/Visitor movement to or from home., • Unusual incidents involving consumers, staff or other persons affecting the home., • Seizures, the administration of medication, medication errors, accidents or other medical emergencies., • Noticeable changes in consumer conduct, either positive or negative., • Distribute all medications according to each consumer's medication schedule and DDS Medication Certification guidelines and Agency policies., • Provide activities or programs (internally and externally) for consumers during each shift. Organize, supervise and interact with consumers from home and other group homes if applicable according to the needs and wants of the consumers., • Provide counseling or reinforcement to assigned consumers in order to address issues of progress, problems, interests, etc., • Assist in supervising and safely transporting residents to community activities, day programs, social events, etc., • Know and follow emergency home procedures for fire, hurricanes, power outages, accidents or other serious incidents affecting residents., • Assist guardians, parents and other people in understanding and working towards implementing normalization/person-centered-planning principles in contact with consumer., • Report and immediately respond to any violation of individuals' rights directly to the Executive Director or designee. Participates in investigations as directed by the Executive Director or designee., • Assist in shopping, meal preparation, set-up and clean-up when on duty., • Attend in-service training, seminars or other opportunities for professional development as made available by the Agency. Provide training for Agency personnel as required. Actively participates in staff meeting, trainings, etc., • Has thorough working knowledge of Agency policies and procedures., • Other duties as assigned by the Residential Manager, Assistant Residential Manager or from the upper management team. EVALUATIONS: The Residential Instructor is evaluated by the Residential Manager, three (3) months and six (6) months from date in position and annually thereafter. (Please note the intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this position. Residential Instructors may be required to perform other job-related tasks other than those specifically presented in this description.) Shifts as Follows:FridayOFFSaturday5 pm - 12 amSunday12 am - 8 amMonday8 pm - 12 amTuesday12 am - 8 amWednesdayOFFThursdayOFF

Job Description Summary: The Shift Leader is responsible and accountable for all Restaurant activities while on duty. The Shift Leader will work with the Restaurant Management Team to ensure all activities are consistent with and supportive of the Restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations. Job Expectations: The Shift Leader performs Leadership, Management, and Organizational tasks while supervising fellow Teammates, monitoring their performance, to ensure they comply with company and safety policies, and delegate tasks appropriately. Duties: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Abide by and enforce to the rules and direction given by the Restaurant Management Team and refrains from insubordination, • Communicate to their immediate Supervisor when additional training guidance and practice is needed, • Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity, • Organize shift schedules for Team Members and monitor attendance, tardiness, and time off, • Assign duties to specific Team Members based on role and skills, • Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success, • Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions, • Ensure Team Members work together with their Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements, • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc., • Ensure Restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, • Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy, • Are performance-oriented and performance driven; understand performance expectations and are aware of performance results, • Provide direction, supervision, and feedback to maintain levels of high productivity and Team morale, • Communicate Team Member work performance to the Restaurant Management team and appropriately address performance issues, • Train new and current Team Members on tasks, • Balance cash drawers and prepare cash deposits as assigned by the Restaurant Management Team, • Effectively plan, organize, and implement all daily operational routines and activities, • Complete all required administrative duties and daily paperwork including required checklists, • Supervise and perform closing and/or opening activities as directed by the Restaurant Management Team, • Effectively plan, organize, and implement all daily operational routines and activities, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire Team in all aspects of business and personnel practices, • Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs; properly uses all products, supplies, and equipment facilities, • Current student or high school diploma/GED preferred, • Must be at least 18 years old and fluent in English, • Certified in all stations following the DHC Training Program, • Flexibility to work nights, weekends, holidays, opening and closing shifts, • Ability to stand for long periods of time and work in a fast-paced environment, • Ability to bend and stoop and lift 50 - 75 lbs. comfortably, • Ability to work in close quarters and around heat, • Positive attitude while conducting any and all duties, • Commitment to Guest satisfaction. Looks at Restaurant Operations from a Guest’s point of view., • Effective communicator with co-workers and the Restaurant Management Team, • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with supervisor and co-workersAbout Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read "East Hollywood's Late Night Chicken Stand Might Blow Your Mind." Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada.

Job Description ESSENTIAL JOB FUNCTIONS • Must meet the qualifications for Residential Instructor job functions and requirements. Must be able to lift 70-75lbs., • Must be able to utilize approved protective hold techniques in order to keep you, clients, and co-workers safe; works with youth who may potentially cause harm to you or others., • In addition to Residential Instructor job duties, the Assistant Manager must be able to assist the Program Manager in the following areas: a. Schedule/maintain adequate staffing when staff patterns are interrupted; ensure that client care and activity schedules are maintained. b. Ensure that data sheets are current and complete. c. Participate in the CRI in-service training to ensure provision of quality services to the clients; assist with staff in-servicing to ensure that all staff are in-serviced as required. d. Be responsible for overall running of the residential home in the absence of the Program Manager. e. Participate in the Interdisciplinary Team process when possible, staffing permitted; provide input and write reports as needed. f. Assist with all other duties designated by the Program Manager. • Assist the Program Manager with the development of programs for each client based on the needs stated in the Individual Plan of Service., • Work with all consultants (i.e. Speech Therapist, OT, PT, etc.) to ensure necessary services recommended by the consultants are adhered to according to the Program Manager’s direction., • Conduct him/herself as a good role model to clients and staff (i.e. manners, dress, conversation, etc.)., • Participate in all staff meetings in order to enhance the services provided to clients., • Aid CRI in maintaining positive relationships with the community., • Familiarize self with CRI Policies and Procedures, ensuring compliance with same., • Help maintain a clean program site inclusive of cleaning, vacuuming, etc…, on a daily basis per supervisor direction., • Provide supervision to staff while working within the staff complement., • Rotate the on-call coverage with the manager to handle staffing issues and any problems that arise. JOB REQUIREMENTS 1. Valid CT driver’s license and a good driving record required., 2. Must be able to become certified in CPR and First Aid. As of 1/1/98, must become Medication Administration Certified within 4 months of the date of hire and be responsible for renewing all required certifications. 3. Demonstrate organizational ability., 4. Demonstrate ability to communicate effectively with adults who are developmentally disabled. 5. Demonstrate ability to supervise and guide other staff while acting on behalf of the Program Manager. 6. Demonstrate ability to maintain consumers’ right to privacy, and adhere to CRI’s Confidentiality policy. 7. Demonstrate knowledge of current issues in the field of Developmental Disabilities. OTHER QUALIFICATIONS 1. Display motivation and interest in improving quality of life for the population served. 2. Display interest in being part of a multi-disciplinary teaching approach. EDUCATION Bachelor’s Degree, or an Associates Degree and one (1) year experience in the Human Services Field. Or: a high school diploma or GED with two (2) years’ experience in the Human Services field. Per Diem Per Diem

Job Description ESSENTIAL JOB FUNCTIONS • Must be able to perform all job functions required. Must be able to lift and transfer 70-75lbs. The work is active and performed both inside and outside of the home., • Must be able to utilize approved protective hold techniques in order to keep you, clients, and co-workers safe; works with youth who may potentially cause harm to you or others., • Create a positive learning environment, develop strategies to help clients cope effectively with stressful, social, emotional and physical situations in daily living, and facilitate independent performance and mastery in these areas., • Demonstrate sensitivity and skills with clients in dealing with reactions to past traumatic and emotional events and assist in the therapeutic process by providing compassion, understanding, limit setting and a stable living environment., • Implement Treatment Plan (DCF) or Individual Plan of Care (DDS) based on the Interdisciplinary Team’s assessment of clients’ individual needs; record data on all identified teaching strategies, behavior systems and plans, report clients’ progress needs, and any barriers that impede the process; responsible to maintain and document an awareness of current Treatment Plan/ Individual Plan of Care for each client., • Monitor medical, physical and behavioral changes in clients on a daily basis; report any and all changes to Supervisor, Program Manager, Clinician, and/or RN. Clearly document any issues in clients’ files and report to DCF/ DDS as required., • When qualified as Medical Certified, administer medication to clients at prescribed times in accordance with Medication Administration Policy; document administration of medication according to policy; report all errors of medication administration or documentation according to policy. • Follow written behavioral and dietary plans for each client and assist in the preparation of meals, as well as the purchasing of supplies., • Maintain the cleanliness of the home both inside and outside; assist with all laundry care; maintain the cleanliness of agency vehicle and report any maintenance needed for the vehicle or property in a timely manner., • Maintain CRI’s client right to privacy and adhere to CRI’s Confidentiality Policy., • Conduct oneself in a professional manner when interacting with supervisors, coworkers, consultants, clients and their families as well as members of the community., • Supervise family visitation as assigned by the Program Manager (or Clinician when applicable)., • Participate in mandatory training including in-services, staff meetings, conferences and other required trainings as communicated., • Take clients to a variety of community based outings and recreational activities with the use of any agency vehicle., • Perform other work related duties as assigned by Supervisor, (Clinician when applicable), Program Manager or other management as required. JOB REQUIREMENTS Must have valid CT driver’s license and a good driving record. EDUCATION/PROFESSIONAL REQUIREMENTS 1. Associate’s Degree preferred with at least one year experience in the Human Services field. 2. TRAINING: Requirements of the Residential Instructor position are: A. Physical Management Training (PMT); B. First Aid, CPR and Medication Certification. Must obtain CPR and FA within 45 days of hire. Medication Administration Certification must be obtained within 4 months of hire and all staff are required to renew these certifications as needed. • Must be able to attend all required training and in-servicing. OTHER QUALIFICATIONS 1. Possess good to excellent oral and written communication skills., 2. Demonstrate thoroughness and effective follow through on daily work assignments., 3. Display motivation and interest in improving the quality of life for the population served., 4. Demonstrate and maintain an optimistic attitude, patience and compassion for and with the population served., 5. Demonstrate appropriate boundaries with residents and coworkers maintaining a professional demeanor while in the workplace. Tuesday-Saturday 6am-2pm 40

Job Description “Looking for an opportunity to build an Assistive Tech and Virtual Reality program?” “This position will join a collaborative multidisciplinary team to provide services that are aligned with the mission of Viability implementing best practices in Assistive Tech and VR.” $500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days) Position: Program Assistive Technology Specialist Location: Bloomfield, CT with some travel to Ledyard, CT Hours: 37.5 Hours per week; Monday-Friday 8:30am-4:00pm or 9:00am-4:30pm Hourly Rate: $24.76-28.00 Per hour based upon experience Summary: The Assistive Technology Specialist supports Viability’s mission by providing technology training and support to individuals with disabilities across multiple service areas. This role involves assessing participant needs, implementing person-centered assistive technology solutions, troubleshooting hardware and software issues, and providing individualized and group training. The specialist works collaboratively with participants, families, and program staff to promote independence and skill development through technology. Essential Duties and Responsibilities * Assess and support program participants’ assistive technology needs in collaboration with families, stakeholders, and service providers. * Recommend and implement assistive technology devices, software, or modifications tailored to individual goals. * Provide ongoing training and support to participants, families, and staff on assistive device usage, maintenance, and integration. * Stay informed on current assistive technology trends, tools, and best practices; evaluate and recommend new solutions as appropriate. * Manage and maintain the Assistive Technology Library, ensuring all devices are organized, functional, and tracked properly. * Prepare, update, and configure hardware and software for classroom and lab use. * Troubleshoot and resolve hardware, software, internet, and Wi-Fi issues. * Track and maintain all virtual reality (VR) and digital platform equipment, licenses, subscriptions, and memberships. * Facilitate lessons and group sessions with clear objectives, documenting outcomes and participant progress. * Collect and document outcomes related to Key Performance Indicators (KPIs) and participant goals. * Promote independence, community integration, and personal development through skill-building and technology engagement. * Communicate professionally, positively, and effectively with all internal and external stakeholders. * Collaborate with Program Specialists and other staff to ensure comprehensive participant support. * Adhere to agency policies, safety protocols, and procedures; respond appropriately to emergencies or crisis situations. * Provide transportation to participants using agency or personal vehicles as needed. * Perform additional duties as assigned. Qualifications * Education: Bachelor’s degree in Rehabilitation Science, Special Education, Computer Science, or a related field preferred. * Experience: Minimum of 1–2 years of experience working with individuals with disabilities, ideally with exposure to assistive technology or adaptive equipment. * Certification: Must be or become Assistive Technology Certified within one year of employment. * Technical Skills: * Strong working knowledge of assistive devices, adaptive software, and accessibility tools. * Familiarity with Virtual Reality headsets, tablets (iPads), internet/Wi-Fi troubleshooting, and VR applications. * Proficiency in Microsoft Office Suite and database systems. * Other Requirements: * Valid driver’s license, reliable transportation, and a clean driving record. * Excellent communication, organizational, and problem-solving skills. * Ability to work independently and as part of a multidisciplinary team. “Viability values our employees and the talents that they bring with them every day. Last year 23 staff members were promoted within the agency to roles that supported their professional growth.” Full-time Viability staff members are eligible for the following: • Health, Dental & Vision insurance plans., • Dependent care flexible spending account., • Flexible Spending & Health Savings account., • Pet-plan discount program offered through Fetch., • Company paid Long-term Disability insurance., • Company paid Short-term Disability insurance. (NY & OK employees only), • Employer matched 403B contributions starting day 1 of employment., • Eligible for Tuition Reimbursement., • Generous paid time off., • 11 Paid Holidays a year., • Access to training and professional development resources through our comprehensive online learning platform., • Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!, • Employee Assistance Program that provides confidential assistance for all life challenges., • Work-life balance. Who We Are Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma. Our Mission Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access. Our Vision Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together. To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.