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Job DescriptionDescription: Job Summary General Managers own every aspect of their restaurant’s operations. They uphold promises to their Team, their Guests, and the Business. General Managers direct, lead, and coordinate the planning, organizing, training, ground roots marketing and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation. Essential Functions Staffing, Training and Development: • Works with Head Trainer to ensure training materials available are consistently and effectively used in team member training., • Upholds GM Training promises., • Restaurant team is coached, trained and developed in their job roles for all work areas., • The restaurant is provided with the tools, education and experience to perform individual job descriptions to standards., • Ensures that all new team members attend orientation and sets up certified trainers for each day of training., • Personally, follows up with both team members and trainers. Conducts performance oriented training and maintains accurate training records., • Supports the manager-in-training training program when needed., • Analyzes own strengths and weaknesses., • Develops self-improvement objectives, goals and an implementation plan utilizing training programs., • Delivers profitability of restaurant operations by operating within a cost of goods and labor productivity guidelines., • Cost goals are met for food., • Labor goals are negotiated and met, work is completed daily (no O.T. is scheduled)., • Kitchen Manager is held accountable for negotiated product, labor and operating account goals., • Financial information is prepared accurately and on time, invoices checked for accuracy., • Menu and Special items enhance sales and provide a good price and value., • Leads the process in the development of budgets, projections, goals, objectives, and business plans., • Balances the safe daily, maintains control over the POS system and conducts periodic audits to ensure accountability of assets., • Makes bank deposits accurately and on time., • Practices sound security measures always securing people, monies, records, information and equipment., • Follows administrative guidelines and procedures. Completes and maintains accurate records/paperwork., • Responsible for recruiting and hiring of awesome team members., • GM responsible for all final hiring decisions., • Maintains team member personnel files and keeping them up to date using the file audit form., • Conducts timely, effective team member and leadership performance reviews. Quarterly with team members and weekly with managers., • Completes new hire forms properly and efficiently., • Performs opening and closing administrative procedures accurately and timely., • Report all gross over/shorts immediately along with explanation., • Completes proper forms for payroll and checks all payroll records at the end of every shift to ensure accuracy., • Develops and maintains schedules to match sales forecasts/budgets., • Properly uses and documents team member disciplinary actions., • Understands and promotes the Hopdoddy culture, stays abreast of marketing and competitive issues/events, uses industry knowledge to benefit the organization., • Seeks and welcomes the opportunity to learn new techniques and tasks., • Builds support and commitment among others around company initiatives., • Follows direction in all delegated tasks and projects., • Has a positive attitude and approach to the job., • Demonstrates the highest standards and acts as a role model for team members., • Participates in, and is supportive of all marketing programs. Actively supports the marketing and sales plan, emphasizing up-selling and other objectives identified by the management team. Communicates and manages company expectations., • Posts important and relevant information for leadership and team members., • Through his/her own conduct, appearance, and energy level sets the leadership example for the team member in the restaurant., • Ensures food is prepared in accordance with Company standards and recipes., • Ensure food safety and security processes and procedures are followed., • Ensures proper staffing and operation of the restaurant., • Leadership includes time spent providing direction to team members as well as exceeding guest expectations., • Ensures product inventory is maintained and sufficient to support operations., • Ensures scheduled preventative maintenance and regular cleaning required to operate a clean, safe and sanitary restaurant is completed following Hopdoddy policies and procedures., • Provide warm, Hopdoddy Hospitality with a smile and eye contact., • Interacts effectively with guests providing them an excellent dining experience., • Conducts table visits regularly and strives for 100%., • Utilize the “Guest Right of Way” always., • Proactively handles guest complaints with a sense of urgency, poise and good judgment., • Establishes guest service and satisfaction as a priority through personal example and follow-through., • Monitors guest feedback daily., • Provides coaching of Team Members on guest service., • Motivates team members to learn and perform quality work., • Develops teamwork. Provides quality time with team members through the open-door policy., • Responds in a timely manner to team member’s needs, concerns and complaints., • Regularly praises and effectively coaches team members., • Models personal excellence and consistency in day-to-day behaviors and accomplishments., • Identifies and analyzes problems and develops workable solutions., • Maintains consistent performance standards for all team members., • Increases effectiveness through proper use of delegation and work assignments., • Conducts weekly Leadership Team Meetings (LTM) and participates in team member meetings, coaching and developing the leadership team and team members., • Communicates effectively with leadership team, team members and guests verbally and in writing when appropriate., • Conducts walkthroughs and reviews all shopper scores., • Shows initiative and sense of urgency in accomplishing tasks and projects., • Performs multiple tasks effectively and efficiently., • Works efficiently to meet commitments in a timely manner., • Remains composed when something unexpected occurs., • Demonstrates consistency in approach and behavior., • Comes to work on time ready for the shift and does not leave until the next shift is setup for success., • Has personal development plan in place to reach the next level., • Leadership One on One’s done weekly. Requirements: Minimum Qualifications • Team Player with a sense of humor., • High school diploma or equivalent required., • Must demonstrate good math and communication skills., • Minimum 3 years’ experience as a salaried Manager in full service or fast casual restaurant., • Demonstrated leadership skills, including coaching, directing, and motivating a team., • Knowledge of Job, • Initiative, • Adaptability and Flexibility, • Organization and Planning, • Analytical Ability, • PC Skills - Intermediate Microsoft Office Suite, PowerPoint, Excel, Word and Outlook ? Creativity, • Working Relations, • Communication, • Development of Team Members, • Must be able to lift 30lbs frequently and up to 80lbs occasionally., • Responsible for utilizing office/restaurant equipment. The effective operation of equipment requires the use of all limbs, fingers and the ability to see., • Position requires standing, bending, and walking the entire workday. This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, team member development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Job Description WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEG At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work! FOCUS To facilitate and manage workflow of the nursing care team at VEG practices each shift. There will be a group of shift leads working as a team to create 24/7 coverage to have a presence on the floor. Shift leads will aim to distribute the workload to appropriately trained individuals in as efficient a manner as possible to deliver uncompromised standards of nursing care. The shift lead is not expected to know every detail about every patient at all times, but is expected to serve as a coordinator and have an overall picture of the status of the floor at any given time. By promoting a supportive atmosphere among the team and facilitating the work flow, shift leads will help ensure the quality of patient care, team wellness, and professional growth. WHO WE NEED You are passionate and motivated. You value learning and are a team player that is honest and respectful to your peers. You love what you do. You love working with animals and people. You are comfortable adapting to new scenarios, willing to learn new techniques, and think outside the box. You have excellent interpersonal capabilities across a diverse group. You're happy to pitch in wherever and whenever you are needed, with a positive attitude. You demonstrate the ability to accomplish assigned tasks for all areas involved, knowing when to ask for assistance. You display excellent communication skills to your peers, customers, and team. You excel at organizational skills and are able to facilitate the workflow and optimize the efficiency of patient/customer care. You have leadership skills to effectively motivate the team in a positive and proficient manner. WHAT YOU CAN EXPECT TO DO • Assume responsibility to maintain the flow of nursing care during the shift., • Know the status of the patients, treatments to be performed, and gauge workload based on staffing level of the hospital., • Ensure that all shift roles have been designated and are in communication with the team regarding any changes needed. The shift lead may fill roles themselves where help is needed., • Flexibly provide on-the-floor help during shifts where most appropriate as a floater., • Guide the team to use downtime productively including identifying opportunities for training, projects, and self-care., • Facilitate shift start and wrap up activities such as patient and facility rounds and workstation organizing to smoothly transition between shifts., • Coordinate and contribute to team huddles with the doctor at the beginning of every shift to establish team focus and set a positive and collaborative tone., • Direct team member patient care questions and requests to the appropriate team member., • Facilitate breaks for team members (including your own) and keep up-to-date on the status of breaks., • Address interpersonal conflicts in the moment that arise on shift, ensuring that interpersonal conflicts are not affecting workflow or patient care. Communicate with the hospital leadership for documentation to be incorporated into the development meeting and resolutions., • Maintain integrity of all shifts for standard policies (e.g. presence of food on treatment floor, mask compliance, etc), • Work with the team on communication of incidents on the floor (medical mistakes, notable events/issues, status report) from a team and improvement focused perspective., • Determine when on-call staff needs to be utilized and coordinating with the doctor on shift. Call-outs and coverage will be arranged in coordination with the technician manager WHAT YOU NEED • High school diploma or equivalent., • Credentialed as a veterinary technician (CVT, RVT, LVT, LVMT) in the location of the VEG practice (or enrolled in the VEG Credential Support Program) strongly preferred., • Veterinary technician specialist (VTS) certification will lead to additional considerations in practice role and compensation., • Strong understanding of VEG practice workflow, team communications, and situational awareness., • Ability to read, speak and hear sufficiently to understand, complete tasks instructed in all forms of communication, written, verbal, or other., • Provide information in person & over the phone communicating clearly, appropriately & professionally., • Properly communicates information to all personnel including management, medical staff & customers., • Ability to stand for prolonged hours, kneel, work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance. WHY YOU SHOULD CHOOSE US Because emergency is all we do, so we do it best! We also offer: • Industry-leading‌ ‌compensation‌, • We build our hospitals from scratch. You'll be using all of the latest equipment and technology., • Generous employee pet discount, • Referral rewards - tell your friends why they should come work for VEG too!, • Health‌, Vision, and Dental ‌Insurance‌ ‌ ‌, • 401K‌ ‌w/‌ ‌company‌ ‌match‌ ‌ ‌, • Paid‌ ‌parental‌ ‌leave‌ ‌-‌ ‌up to 10‌ ‌weeks‌ ‌of‌ ‌paid‌ ‌leave‌ ‌at‌ ‌100%‌ ‌of‌ ‌regular‌ ‌salary‌ ‌, • Unlimited‌ ‌Continuing Education opportunities - we want to help you grow in your career!, • Flexible‌ ‌work‌ ‌schedules‌ ‌for‌ ‌a‌ ‌true‌ ‌work-life‌ ‌balance‌ ‌ ‌, • Growth‌ ‌potential‌ ‌ ‌, • Groceries‌ ‌sent‌ ‌to the hospitals weekly for the staff to enjoy,‌ ‌monthly‌ ‌and‌ ‌quarterly‌ ‌contests,‌ ‌quarterly‌ ‌hospital‌ ‌outings,‌ company-wide retreats,‌ ‌etc!‌ ‌, • Lastly, because while our work is serious, we believe that it should also be fun! VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!

Job Description Lead With Passion. Serve With Purpose. The Sicilian Butcher is a modern-casual, meatball and butchery-inspired Italian restaurant created by visionary celebrity chef Joey Maggiore and the team behind Tomaso’s, Hash Kitchen, The Sicilian Baker, and The Mexicano. Known for scratch-made pastas, craft meatballs, and genuine Italian hospitality, we’re expanding into San Antonio with our newest location — and we’re looking for a high-performing General Manager to lead the charge. What We Offer * Competitive Base Salary * Bonus compensation of up to $42,000 annually * Health insurance and benefits package * Paid time off, Holiday days, and Sick time * Opportunities for long-term growth with a rapidly expanding restaurant group What We’re Looking For * 5+ years of full-service, high-volume restaurant management experience * Must be at least 21 years of age * High school diploma or GED required * Proficiency in Microsoft Office Suite and POS systems * Passion for hospitality and guest satisfaction * A hands-on leader who leads by example and cultivates a positive, high-performance team environment A Day in the Life As General Manager, you are the cornerstone of the restaurant’s culture, operations, and guest experience. You will build and lead a team dedicated to delivering excellence on every plate and every interaction. Your Responsibilities Will Include: * Oversee all restaurant operations (FOH and BOH) with an eye on service quality and efficiency * Drive guest satisfaction by modeling and enforcing outstanding hospitality * Proactively respond to guest concerns and resolve issues * Supervise and develop team members through coaching, feedback, and mentorship * Monitor compliance with health, safety, sanitation, and labor standards * Ensure proper ordering, inventory, food rotation, and cleanliness systems are followed * Partner with the Regional Operations Manager to drive financial performance and meet operational goals * Lead hiring, onboarding, training, and performance management of all team members * Ensure adherence to all company policies and standards, including The Sicilian Butcher brand values * Send regular operational updates and performance summaries to upper leadership Are you a passionate and seasoned hospitality leader ready to take charge of our San Antonio opening? We’d love to hear from you. Apply now and bring world-class Italian hospitality to Texas.