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Job DescriptionDescription: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that’s redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Sacramento to San Francisco Bay areas. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do: • Train technicians to locate, identify, destroy, control, and repel pests, • Review routing and scheduling for improvements to efficiency, • Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken, • Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service, • Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work Pests pose a serious threat to public health and our world’s food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague’s highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you’ll get working here: • Salary: $78,000-85,000 per year plus annual bonus, • A take-home service vehicle with gas card, • Company-provided phone, laptop, uniforms, and safety equipment, • On-the-job training and licensing, • Pride in your work and the Sprague mission, • A supportive team environment based on family values, • Health, Vision, Dental Insurance within 30 days of hire, • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%, • Paid time off: Personal time available day 1, holiday and vacation time after 90 days, • High school diploma or equivalent, • Valid Driver’s License and Satisfactory Motor Vehicle Record, • Attention to detail and high standards of work quality, • Hunger for knowledge and professional development, • 3+ years' experience in pest management, • 2+ years’ experience in managing people and business operations, • 1+ years’ experience in customer service, retail, food service, or hospitality, • 5+ years Satisfactory Motor Vehicle Record, • Criminal Background Check: Federal, State, County, • Education & Employment Verification, • DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities • Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken., • Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients., • Review routing and scheduling for improvements to efficiency., • Perform Quality Assurance audits at client sites., • Coach Service personnel to achieve performance goals., • Communicate and train technicians on new programs, processes and equipment., • Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc., • Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests’ biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems., • Assist in maintaining and monitoring inventory of supplies within standards, • Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met., • Prepare client bids for special services, including fumigations and bird work., • Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required., • Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services., • Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair., • Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily., • Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities • Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures., • Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines., • Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors., • Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization., • Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict., • Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes., • Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary., • A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary., • Is able to successfully grasp new materials and pass state licensing exams and requirements., • Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail., • Stable job history with experience in a physically demanding job, • 3+ years' experience in pest management and/or 2+ years’ experience in managing people and business operations and/or 1+ years’ experience in customer service, retail, food service, or hospitality, • High school diploma or equivalent (required), • Education and training beyond high school (preferred) Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with Sprague staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or Sprague employees. Mathematical Skills Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents. Reasoning Ability Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and/or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate, CDL and Hazardous Materials endorsement. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a variety of client settings that will include exposure to seasonal weather, damp and/or dusty locations, freezing conditions and hot conditions with temperatures over 120 degrees. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate. W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Job Description Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what’s expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something, you’ll fit right in. But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold? This is a part-time internship requiring approximately 6–7 hours per week. There is potential for the internship to be extended beyond the initial 12 weeks. Compensation is $20 per hour. About The Role We’re hiring a Digital Design Intern who lives and breathes creativity. You’ll join the internal marketing team at a high-performing agency where everything ladders up to bold, strategic outcomes. In this role, you won’t just “make graphics.” You’ll concept, design, and refine visual assets that power campaigns across digital channels. From ads and branding pieces to web and video content, your work will help bring Directive’s creative vision to life. We’re looking for someone who’s already honing their craft by building a strong design portfolio, experimenting with new tools, and pushing their own creative boundaries. You should be a junior or senior currently studying graphic design, visual communications, or a related field. You have a sharp eye for detail, a passion for visual storytelling, and the ability to thrive in a fast-paced, feedback-driven environment. If you love transforming ideas into visuals that perform, and want to grow your career in a cutting-edge agency setting, this role is built for you. What You’ll Do: * Plan, visualize, and execute creative assets for paid ads, website, social media, email campaigns, and branding initiatives * Ensure all design work aligns with Directive’s brand guidelines while finding opportunities to inject fresh, creative ideas * Create static graphics, motion assets, and video edits that elevate Directive’s brand across channels * Prepare and package files in the correct formats and specifications for digital platforms, ad placements, and occasional print projects * Collaborate with the marketing team to bring campaigns to life and adapt designs based on performance insights * Research design trends and identify innovative creative ideas that can be tested in the B2B marketing space * Revise and refine work quickly based on team feedback while maintaining a sharp eye for detail and design quality * Balance creativity with performance by developing visuals that are both visually compelling and strategically effective * Thrive in a fast-paced environment by managing multiple design requests at once while meeting deadlines and maintaining quality * Contribute to larger branding projects such as rebrands, design system updates, presentation decks, and internal marketing campaigns as they appear and if Senior Designer requests assistance What You’ll Bring: * Currently a junior or senior pursuing a degree in Graphic Design, Visual Communications, or a related field (or a recent grad ready to create bold work) * A portfolio that demonstrates your design skills across static and motion assets for business related projects, with bonus points for B2B or digital marketing projects * These projects can be school related or self-inspired projects * Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere) and Figma * Strong sense of typography, layout, color, and visual hierarchy, with the ability to apply those principles across platforms * A genuine passion for design and creativity, paired with the discipline to meet deadlines and deliver at agency speed * A sharp eye for detail and the ability to refine work quickly based on team feedback * A curious, experiment-driven mindset (you’re not afraid to test new formats and push creative boundaries) * Extra credit if you have video creation skills * Bonus points if you have experience designing assets for digital channels (Meta, Google Ads, LinkedIn, TikTok, etc.) Work Environment Requirements As a remote-first company, you’ll have the ability to work from your home office. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, Mexico, and the UK. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DC1

Job Description Directive Consulting is the leading B2B performance marketing agency that delivers real revenue—not just leads. We use Customer Generation (a marketing methodology developed by us) to cut through the noise. Forget MQLs—we’re here to drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, we build marketing engines that win in SaaS and across B2B industries. We move fast. We think boldly. We are elite. We hire people who challenge the status quo and push campaigns past what’s expected - sparking demand for bold, innovative brands. If you live for performance, love solving hard problems, and want your work to actually mean something, you’ll fit right in. But here’s the fun part—we don’t just deliver results; we’re shaping the future of marketing. Ready to build something that breaks the mold? This is a part-time internship requiring approximately 6–7 hours per week. There is potential for the internship to be extended beyond the initial 12 weeks. Compensation is $20 per hour. About The Role We’re hiring a Digital Design Intern who lives and breathes creativity. You’ll join the internal marketing team at a high-performing agency where everything ladders up to bold, strategic outcomes. In this role, you won’t just “make graphics.” You’ll concept, design, and refine visual assets that power campaigns across digital channels. From ads and branding pieces to web and video content, your work will help bring Directive’s creative vision to life. We’re looking for someone who’s already honing their craft by building a strong design portfolio, experimenting with new tools, and pushing their own creative boundaries. You should be a junior or senior currently studying graphic design, visual communications, or a related field. You have a sharp eye for detail, a passion for visual storytelling, and the ability to thrive in a fast-paced, feedback-driven environment. If you love transforming ideas into visuals that perform, and want to grow your career in a cutting-edge agency setting, this role is built for you. What You’ll Do: * Plan, visualize, and execute creative assets for paid ads, website, social media, email campaigns, and branding initiatives * Ensure all design work aligns with Directive’s brand guidelines while finding opportunities to inject fresh, creative ideas * Create static graphics, motion assets, and video edits that elevate Directive’s brand across channels * Prepare and package files in the correct formats and specifications for digital platforms, ad placements, and occasional print projects * Collaborate with the marketing team to bring campaigns to life and adapt designs based on performance insights * Research design trends and identify innovative creative ideas that can be tested in the B2B marketing space * Revise and refine work quickly based on team feedback while maintaining a sharp eye for detail and design quality * Balance creativity with performance by developing visuals that are both visually compelling and strategically effective * Thrive in a fast-paced environment by managing multiple design requests at once while meeting deadlines and maintaining quality * Contribute to larger branding projects such as rebrands, design system updates, presentation decks, and internal marketing campaigns as they appear and if Senior Designer requests assistance What You’ll Bring: * Currently a junior or senior pursuing a degree in Graphic Design, Visual Communications, or a related field (or a recent grad ready to create bold work) * A portfolio that demonstrates your design skills across static and motion assets for business related projects, with bonus points for B2B or digital marketing projects * These projects can be school related or self-inspired projects * Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere) and Figma * Strong sense of typography, layout, color, and visual hierarchy, with the ability to apply those principles across platforms * A genuine passion for design and creativity, paired with the discipline to meet deadlines and deliver at agency speed * A sharp eye for detail and the ability to refine work quickly based on team feedback * A curious, experiment-driven mindset (you’re not afraid to test new formats and push creative boundaries) * Extra credit if you have video creation skills * Bonus points if you have experience designing assets for digital channels (Meta, Google Ads, LinkedIn, TikTok, etc.) Work Environment Requirements As a remote-first company, you’ll have the ability to work from your home office. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, Mexico, and the UK. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-DC1

Job Description Job Summary- Under the direction of the Director of Programs and Excelsior Community Center Supervisor, the Mobile Senior Services Coordinator Assistant plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to assist volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is “…to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: ● Developing affordable housing throughout San Francisco; ● Providing linguistically and culturally responsive services to our community’s most vulnerable adults, seniors, youth, and their families; ● Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community.” BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: * Assist in completing intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. * Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources * Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center * Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants * Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. * Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation * Assist with schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board * Assist in the implementation of schedules and duties for instructors whether volunteer or paid. * Work with property management to resolve or assist clients with needs at the housing sites * Maintains comprehensive records on the selection, training and activities of volunteers * Provides recommendations for improvements and alterations of the program as needed * Responds to public inquiries to provide information on the volunteer programs offered at BHNC * Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings * Perform other duties as assigned. Knowledge, Skills, and experience * Two year prior experience working with seniors and disabled adults preferred * One year prior experience outreach, engagement, community work preferred * Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint * Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms * Experience with Slack preferred * Experience with Monday.com preferred * Experience or desire to learn data entry into DAS GetCare database * Ability to work in an active setting with staff and volunteers * Ability to work a schedule determined Monday - Friday * Ability to provide excellent customer service * Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds * Demonstrates awareness and ability to address the cultural needs of targeted population * Ability to perform simple addition and subtraction; copying figures, counting, and recording. * Ability to observe and troubleshoot issues * Ability to deal with multiple tasks and prioritize accordingly * Desire and ability to work as a member of a team * Ability to maintain confidential and sensitive information * Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments * Ability to lead with initiative * Strong sense of accountability and responsibility * Ability to adapt to changes in a highly energetic work environment. * Respond effectively and efficiently to all emergency and disciplinary situations * Ability to de-escalate and respond to crises situations appropriately * Seeks guidance when situations arise that may not be covered by established policies and procedures * Superior verbal and written communication skills * Strong time management and organization skills * Excellent demonstration of interpersonal and collaboration skills Requirements Must be 21 years or older Bilingual - English/Spanish BA degree or AA/AS or 3 years of experience 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver’s License and three year good driving history First Aid, CPR, and AED training preferred Job Type: Full-time, Benefits We are an equal opportunity and at will Employer. PHYSICAL REQUIREMENTS: Requires frequent sitting, typing and computer use * occasionally requires pushing and/or pulling objects, walk up and down stairs and/or hills, lifting and/or carrying up to 25 lbs. * requires the ability to frequently move about or remain seated depending on the task at hand. This full-time, non-exempt position includes a competitive salary based on experience with employee paid benefits that include medical, dental, life, EAP, generous paid time off, and holidays, paid lunch, monthly cell phone stipend and more. Must be able to work 9 to 5pm Monday through Friday with occasional evening and weekend hours BHNC is an at will and equal opportunity employer. Job Type: Regular, Part-time, 20 hours per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule: To be determined COVID-19 considerations: We take COVID-19 seriously and do everything possible to protect our staff and community. We require masks, vaccination or weekly testing by staff and take all COVID precautions necessary. Work Location: Excelsior Community Center and various sites

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: This role is ideal for individuals who are passionate about customer service, excel at problem-solving, and thrive in the dynamic environment of a startup. As a key member of our Revenue Cycle team, the Billing Specialist will serve as the primary point of contact for our clients across the nation, managing a high volume of billing-related inquiries. The Billing Specialist will report directly to the Revenue Cycle Manager. Ability to work the following schedule (hours/days): • Saturday to Wednesday: 8am to 5pm PST (1 hour lunch), • Thursday and Friday OFFResponsibilities Include:, • Managing a daily high volume of incoming phone calls, live chat, and emails to resolve patient billing inquiries., • Complete high volume of verification of benefits daily to ensure timely cost of care communication to patients., • Organizes and conveys information clearly and concisely through timely, warm, and precise communication with clients, clinicians, and other Octave employees., • Efficiently works across various platforms to perform eligibility checks, generate invoices/super bills, process and post payments daily, submit insurance claims, and respond to clients' billing inquiries., • Efficiently utilizes multiple software systems to perform eligibility checks, generate superbills, process and post payments, submit insurance claims, respond to patient billing inquiries, and alert management of potential concerns., • Adheres to standard operating procedures to guarantee information is complete, accurate, clear, and concise., • Performs follow-up actions to ensure work quality, task completion, and alignment with individual and department goals, • Communicates effectively with health plans to obtain necessary information and resolve issues., • Handles incoming client inquiries efficiently, ensuring timely responses and applying specialized knowledge for successful resolution., • Actively seeks innovative ways to streamline processes and enhance efficiency as Octave grows.Preferred Qualifications:, • Minimum 2 year experience working in healthcare administration (e.g. front office, insurance or patient billing, medical claims & coding, insurance verification, in-network and out-of-network payers, etc.)., • Google Suite & Apple MacBook experience preferred., • Demonstrated expertise in customer service, emphasizing the importance of delivering exceptional customer experiences and managing effective interactions., • Proficient in written communication, live chat, and phone support., • Exceptional attention to detail., • Superior written and verbal communication skills., • High proficiency in multitasking across various systems., • Adept at managing high volume of client phone calls related to billing and explanations of benefits., • Willingness to undertake tasks beyond the defined role, demonstrating eagerness to learn and grow., • Ability to handle delicate or sensitive situations with discretion and care., • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion. Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information. Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future. The salary range for zone 1 (all states, excluding those in zone 2 or zone 3, and D.C.) is $23.51 - $25.00 per hour. The salary range for zone 2 (CO, HI, MD, RI) is $25.87 - $26.00 per hour. The salary range for zone 3 (AK, CA, CT, MA, NJ, NY, WA) is $27.00 per hour. Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job DescriptionCompany Description Rooted in community, the Human Rights Commission works in service of the City’s anti-discrimination laws by protecting civil rights, upholding dignity, and advancing equitable outcomes in San Francisco. For more than 60 years, HRC has served its mandate to address the causes of and problems resulting from prejudice, intolerance, bigotry, and discrimination. Established in 1964 by Mayor John F. Shelley as the Interim Committee on Human Relations, the Human Rights Commission is a department of the City & County of San Francisco. The divisions and staff of the HRC secure, protect, and promote human and civil rights for all San Franciscans by: * investigating and mediating discrimination complaints * resolving community disputes and issues involving individual or systemic illegal discrimination * providing technical assistance, information, referrals, and other supports related to human rights and social services to individuals, community groups, businesses, and government agencies The Mayor of San Francisco may appoint up to 11 Commissioners to help develop policy at the HRC. Members of this public body represent diverse interests in the community and are able to leverage their professional and personal backgrounds to better address a wide range of issues impacting human and civil rights. Job Description Under the direct supervision of the Chief Financial Officer of the Human Rights Commission (HRC), the 1654 Accountant III will perform critical accounting duties that support HRC’s mission of advancing racial justice and equity in San Francisco. This position will ensure compliance with City policies while overseeing complex financial activities. Working collaboratively with contracting and program staff, the Accountant III will be integral to maintaining financial integrity and transparency in managing HRC’s innovative programs and grants. What You'll Be Doing As a 1654 Accountant III, you will perform advanced accounting work, including financial analysis, compliance reviews, and budget management. You will play a key role in ensuring fiscal accuracy and accountability while supporting groundbreaking initiatives addressing systemic inequities. This position requires a detail-oriented individual with a passion for public service and the ability to navigate the complexities of government finance. Essential Duties and Responsibilities Financial Oversight: • Perform complex accounting functions in budgeting, payroll analysis, purchasing, and grants management., • Review, reconcile, and analyze financial data to ensure fiscal compliance with City policies and grant requirements., • Audit financial reports, contracts, and grants for adherence to HRC’s standards and City policies., • Work closely with contracting and program staff to align financial practices with program goals., • Supervise and mentor subordinate accounting and administrative staff, providing training, performance evaluations, and professional development opportunities., • Prepare detailed financial reports and analyses for management, auditors, and other stakeholders., • Participate in financial systems testing and implementation., • Perform special projects as assigned to support HRC’s financial and programmatic objectives.Qualifications Minimum Qualifications Education and Experience: 1. A baccalaureate degree from an accredited college or university, preferably with major course work in accounting, finance, business administration, or related field. Such education must include eighteen(18) semester units or twenty-four ( 24) quarter units of coursework in accounting. AND Four (4) years of professional accounting which includes analysis or problem solving. Experience must include: Working with an automated financial system, (preferably a government system) performing difficult and responsible accounting, as well as preparing financial records and reports. OR 2. City and County of San Francisco Employees with four (4) years of professional accounting experience including experience as a 1652 Accountant II. Substitution: A Master's degree in accounting, business administration, computer information systems, public policy, or a closely related field may be substituted for one year of work experience. Desirable Qualifications • Strong understanding of governmental accounting principles (GAAP)., • Experience with grants and contract management in a government or nonprofit setting., • Proficiency in Microsoft Excel, Word, and PowerPoint., • Excellent communication skills, both written and verbal, with an ability to translate financial concepts for diverse audiences., • A commitment to advancing equity and social justice. Additional Information Application Deadline: September 15, 2025 at 11:59 PM Work Location and Schedule: • 40 hours Monday through Friday, standard work week, • In-person work requirement at the HRC headquarters, • Information About The Hiring Process, • Conviction History, • Employee Benefits Overview, • Equal Employment Opportunity, • Disaster Service Worker, • ADA Accommodation, • Veterans Preference, • Right to Work, • Copies of Application Documents This role is exempt from the San Francisco Civil Service Rules, and employment is at the discretion of the appointing officer for a period not to exceed three (3) years. (Category 18) For any questions regarding the position or hiring process, please contact the recruitment analyst Kristen Erbst at All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Job Description Overview Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Administrative Assistant must understand the importance of providing outstanding customer service and be able to interact effectively with owners, residents, prospective residents, and vendors. The Administrative Assistant must have a solid understanding of the NAA Lease documents and a willingness to learn and grow. This position requires multitasking, technical proficiency, attention to detail, and accuracy. The incumbent in this role must possess a high degree of professionalism and positive engagement with our residents and the workforce. • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities., • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership., • Equipped with excellent communication skills and an unmatched dedication to customer service., • 2+ years' experience as an Administrator, desirably in the housing industry., • Knowledge of LIHTC, tax credit, HUD, local voucher-based, and cooperative housing programs is highly desired., • Thrives in a fast-paced environment., • Solid computer knowledge, Windows (Word, Excel), internet, and e-mail, • Administrative & Customer Service, • Provide exemplary customer service by effectively communicating with residents, owners, vendors, and guests, addressing their needs promptly., • Manage phone inquiries, greet walk-ins, and attend to foot traffic, ensuring a welcoming environment., • Correspond with residents to address questions or concerns and assist in processing applications., • Handle overflow of customer inquiries and support the scheduling of move-ins, diligently following up on prospects., • Process, organize, scan, and file documents, such as applications, leases, and legal notices, with precision and efficiency., • Maintain accurate information in Yardi, updating the database promptly for properties, owners, residents, applicants, and vendors., • Execute various communication methods, including phone calls, flyers, emails, letters, and updates on the company website and apartment marketing platforms., • Accept rental payments and accurately type leases, ensuring timely input into the Yardi System., • Keep resident files current and distribute company or community-issued notices efficiently., • Swiftly address maintenance service requests and communicate effectively with residents about community matters, repairs, rent, and rules., • Ensure the satisfactory completion of maintenance repairs by daily contact with residents regarding Service Requests., • Foster open communication with the Community Manager and all team members, contributing to the overall success of the, • Support the management team with additional diverse tasks as required, demonstrating flexibility and adaptability., • Adherence to Property Management Rules, Regulations, and Guidelines, • The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols., • Frequent sitting and walking, • Repetitive use of the computer, keyboard, mouse, and phone, • Reading, comprehending, writing, performing calculations, and communicating verbally., • May work in an elevated site, may walk on uneven ground. We know that our teams are at the heart of our success and growth, and we are committed to showing our appreciation. We offer: • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement., • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!, • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates. Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection, compensation and benefits, professional development and training, promotions, transfers, and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: • Respectful communication and cooperation between all employees., • Teamwork and employee participation, permitting the representation of all groups and employee perspectives., • Work/life balance through flexible work schedules to accommodate employees' varying needs., • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. #PNW Compensation Range Compensation Range$23—$25 USD