Facilities Manager
hace 17 días
Downers Grove
Job Description Skyway Behavioral Health is an innovative behavioral health center that goes beyond the treatment of psychiatric symptoms to address underlying biological, behavioral, and psychosocial causes of psychiatric disorders. Our belief is that maladaptive coping strategies are adopted by patients for survival. While adaptive at one time or in specific ways, these coping strategies are now preventing patients from living the life they want to live. Our treatments teach patients new skills that enable them to serve as their own behavioral therapists- thereby helping them to maintain recovery and generalize skills to their home environments. At Skyway, we provide a fully immersive, intensive, whole-person experience that covers everything from neuroscience to nutrition. We believe that the path to recovery from traumatic stress requires a focus that encompasses not just symptom management but also the treatment of underlying individual, systemic, developmental, and familial traumas. We use leading-edge, specialized, evidence-based treatment modalities to help our patients address the trauma and pain behind their behaviors and diagnoses – thereby empowering them to make lasting changes in their lives. Our team has extensive clinical and leadership experience in the areas of traumatic stress, eating disorders, mood disorders, and personality disorders/pathology. At Skyway, we are committed to building a culture and team that cares for one another such that we may care for our families, communities, and clients. At Skyway, we believe that recovery is not only possible but also attainable for all patients. Role Description The Facilities Manger reports to the Senior Vice President of Operations and is viewed as a curator of operational functions within Skyway Behavioral Health (SBH) and fulfills the logistical requirements for assigned Skyway clinics. The Facilities Manager has an unwavering dedication for professionalism, organization, and efficiency. A critical element of the Skyway mission is to ensure that all team members, even those not providing direct clinical care, know and believe they can change and improve patient’s lives; and when serving with integrity and in alignment with the Skyway Mission, we create a reverberating positive impact on the patients. Essential Functions/Core Responsibilities • Oversee day-to-day facility operations across all program locations., • Provides supervisory support of assigned clinic Concierge teams and completes any administrative duties required for the role., • Provides backup Concierge support when gaps in staffing are present., • Ensure all clinical and non-clinical spaces are clean, functional, safe, and therapeutic., • Perform and/or coordinate routine and preventative maintenance with building management and contractors; abiding by terms set forth in lease agreement with building management., • Prepare facilities for new program launches and census growth., • Ensure a safe, ligature-aware, trauma-informed physical environment appropriate for a behavioral health care setting., • Conduct regular safety rounds and environmental risk assessments., • Ensure compliance with fire safety, emergency, and building safety standards., • Partner with clinical leadership to address environment-related safety concerns affecting patients or staff., • Support compliance with applicable regulatory, licensing, and accreditation requirements (e.g., state and local health departments, Joint Commission, payer audits)., • Maintain documentation related to inspections and maintenance logs., • Manage relationships with external partners and contractors (building management, handyman services and vendors)., • Obtain bids and evaluate vendors to ensure work is completed timely, on budget and to specifications., • Manage inventory of furniture, fixtures, equipment and supplies., • Assist with development and management of the facilities budget., • Serve as a responsive point of contact for facility concerns raised by staff., • Participation in environment-of-care or safety committees., • Coordinate ordering, tracking, and deployment of computers and basic IT equipment for new staff in partnership with IT vendors., • Assist with initial setup of workstations, including monitors, docking stations, keyboards, phones, and peripheral equipment., • Support onboarding and offboarding logistics by ensuring staff have appropriate equipment, access, and workspace readiness., • Serve as first-line support for basic technical issues., • Maintain inventory of IT equipment and coordinate repairs, replacements, or returns; this includes copiers and the vendor relationship., • Manage security cameras, keys, fobs, and access permissions for staff across assigned facilities., • Manage phone system and coordinate with IT vendor to maximize efficiency and make changes to architecture and assigned staffing as needed., • Perform other duties as assigned. Minimum Requirements • 2+ years of experience as a facilities/maintenance technician or related role within a healthcare or behavioral health setting., • Minimum High school education/GED, preferred Associate’s degree or higher., • Familiarity with phone, electrical, mechanical, plumbing, HVAC and facility systems., • Ability to read and decipher construction plans, architectural blueprints and/or engineering design specifications., • Exceptional organization skills, reliable, and timely with deliverables., • Proficiency in Microsoft products (Word, Outlook, Excel), and familiarity with work order request/ticketing systems., • Excellent interpersonal and communication skills that are clear, respectful, and considerate of other’s perspectives., • Must be fluent in reading, writing and speaking English., • Reliable form of transportation to work. Additional Preferred Skills • 3+ years of experience as a facilities/maintenance technician or related role within a healthcare or behavioral health setting., • 2+ years of supervisory experience as a facilities/maintenance manager or related role within a healthcare setting., • Bachelor’s degree, majoring in Facilities/Maintenance Management, Business Administration, Industrial/Mechanical/Electrical Engineering or related education., • Proficiency with phone, electrical, mechanical, plumbing, HVAC and facility systems., • Knowledge of OSHA and EPA rules and regulations; local building, electric, and fire safety codes., • A passion for coaching, mentorship and team-development., • A problem-solving orientation and eagerness to identify process gaps and implement practical solutions., • Ability to work independently as needed, recognizes the need for support and demonstrates the willingness to ask for help., • Ability to manage multiple priorities and respond with confidence during challenging or chaotic situations., • Someone who embodies Skyway values: o Embraces the whole person. o Commits to innovative research-based programs. o Believes we are better together. o Celebrates expressions of diversity. o Believes in service and supporting our communities. o Views leadership as a privilege to elevate others to their highest potential. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee is occasionally required to walk and climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits: • Medical benefits- Blue Cross Blue Shield of Illinois, • Dental benefits- Blue Cross Blue Shield of Illinois, • Vision benefits- Blue Cross Blue Shield of Illinois, • Short Term Disability- Blue Cross Blue Shield of Illinois, • 401K Safe Harbor Match- Ameritas BlueStar, • PTO, • Paid Sick Time, • Paid Holidays, • Paid Floating Holidays, • Paid Wellness Days, • Collaborative professional growth development Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. Work hours may vary in this leadership role and may require responding to phone calls from direct reports during off hours. Skyway Behavioral Health is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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