SuccessFactors Admin & BSA
9 days ago
Sunnyvale
Job DescriptionSuccessFactors Admin & BSA Sunnyvale, CA - Onsite Duration: 12 months Job Posting Justification: Top Skills: SAP SuccessFactors support, LMS admin, configurations Experience with SuccessFactors modules beyond LMS (EC, PMGM, Onboarding, Platform). Experience with Jira/Confluence . Experience in heavily regulated industries (healthcare, biotech, finance, aerospace, government). SAP SuccessFactors Learning Certification. Key Responsibilities: 1. Deep LMS Administration, Configuration & Support (Primary Focus) • Own and support full configuration and administration of SAP SuccessFactors Learning (LMS)., • Manage domains, role based permissions, security structures, assignment profiles, user data imports, and admin roles., • Support business with creation and questions on items, classes, programs, catalogs, curricula, and blended learning structures., • Configure and maintain workflows, approval processes, evaluations, surveys, and notifications., • Manage & provide support on content lifecycle including version control for SCORM/xAPI/AICC content and troubleshoot tracking issues with precision., • Perform learning history corrections following documented SOPs and governance rules. 2. Compliance, Audit, and Governance • Maintain audit ready learning records and generate evidence packages as needed., • Implement and enforce governance around user access, data retention, domain structures, and naming conventions., • Partner with Compliance and Internal Audit on quarterly access reviews, history updates, and training completion evidence. 3. Reporting, Analytics & Data Quality • Build accurate and automated reports using SuccessFactors and work in partnership with Data & Analytics team for tableau reports., • Create compliance dashboards for mandatory training, overdue items, curricula completion, and audit metrics with business and Data & Analytics team., • Troubleshoot data inconsistencies, analyze root causes, and ensure history adjustments follow strict controls., • Support data requests from Learning, Leadership, Legal, Security, and Compliance etc. 4. Integrations & Technical Enablement • Understanding of SAP BTP integration, • Support and troubleshoot integrations between SF Learning and content vendors (LinkedIn Learning, Skillsoft, Precipio, OpenSesame, Coursera)., • Monitor SFTP jobs, API data flows, and integration logs; collaborate with IT on incident resolution., • Support SSO and identity management integrations (Okta / Azure AD through SAML)., • Drive impact assessments and regression testing for SAP SuccessFactors bi annual releases. 5. Business Analysis & Stakeholder Partnership • Work with Learning BUs to translate business needs into scalable LMS configurations., • Conduct requirements gathering, write BRDs/FRDs, and maintain process documentation and SOPs., • Lead UAT cycles, create test scripts, manage test execution, and document results. Must Have (Non Negotiable) • 5 years of deep, hands on experience administering SAP SuccessFactors Learning (LMS)., • Proven background operating in audit driven or regulated environments (SOX, GxP, ISO, OSHA, or similar)., • Solid understanding of SuccessFactors Platform (RBP, BizX Admin Center)., • Exceptional documentation skills and strong attention to detail—critical for audit readiness. Preferred Qualifications: • Experience with SuccessFactors modules beyond LMS (EC, PMGM, Onboarding, Platform)., • Familiarity with ITIL processes (incident/change/CMDB)., • Experience with Jira/Confluence ., • Experience in heavily regulated industries (healthcare, biotech, finance, aerospace, government)., • SAP SuccessFactors Learning Certification. #TB_EN #ZRCompany DescriptionFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CAFounded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA