Mail/Shipping Associate
6 days ago
Nashville
Job Description Overview Job Title: Mail/Finishing Level 2 Location: Nashville, TN Job Type: Hourly Consultant Hours: 8 am to 5 pm, M-F Pay: up to $21.62/hr Essential Functions: • Operate high-speed, high-volume mailroom and finishing equipment including inserters, sorters, postage meters, envelope printers, scales, and related automated systems, • Perform production mail preparation including folding, inserting, labeling, mail merges, and finishing work on outgoing materials, • Manage packaging, posting, shipping, and fulfillment activities for client materials, including kitting, assembly, and distribution, • Execute charge-back reporting for postage, courier, express, local delivery, and fax services, • Process incoming and outgoing mail: receive, sort, log, track, and distribute mail, packages, supplies, and accountable items, • Maintain tracking systems, barcode scanning, and electronic logging for mail and shipment visibility and audit compliance, • Coordinate USPS, FedEx, and other courier pickups/deliveries; resolve delivery or tracking issues as needed, • Perform address validation, mail cleansing, barcode review, and database updates using specialized mailing software, • Support electronic mail distribution, fax processing, scanning, and document routing workflows, • Maintain supply inventory levels and ensure availability of required mailroom materials, • Ensure adherence to mailroom security procedures and compliance standards, • Monitor equipment performance, perform routine cleaning, and coordinate vendor service when required, • Recommend workflow and process improvements to improve efficiency and reduce cost, • Provide customer service support as the focal point for special mailings and shipping requestsSkills:, • Ability to lift and move up to 50 lbs, • Strong reading, writing, and verbal communication skills in English, • Intermediate PC and internet proficiency, • Intermediate MS Word skills (mail merges, tables, formatting, headers/footers, forms), • Intermediate MS Excel skills (formulas, charts, multiple worksheets), • Working knowledge of MS PowerPoint, • Experience with mailroom and shipping systems (e.g., Pitney Bowes, FedEx systems), • Ability to operate and troubleshoot mail/finishing equipment, • Strong organizational skills with ability to manage multiple priorities, • Data entry accuracy and attention to detail, • Ability to work independently with minimal supervision, • Strong customer service and communication skills, • Ability to estimate, schedule, and track mailing jobs and workflows, • Ability to train or mentor other mailroom associatesExperience:, • 1–2 years of experience in mailroom operations and/or operating mail finishing equipment in a high-volume environmentEducation: CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at . Kindly forward this to any other interested parties. Thank you!