Customer experience jobs in Clearwater, Florida - Page 15Create job alerts

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance Pinpoint Payments is a trusted, customer-centric payments partner serving small to midsize businesses across the U.S. We combine strong banking relationships with cutting-edge technology to deliver customized solutions that help our clients grow. Our dedication to transparency, reliability, and service has earned us a top-tier BBB rating and a 4.8-star Trustpilot rating. Summary We are seeking a proactive, bilingual Merchant Support Representative who is not only passionate about delivering exceptional customer service, but also capable of assisting with light administrative and internal operations tasks. This Clearwater-based role supports our merchants with account, deposit, and terminal-related inquiries, while also contributing to internal lead tracking, reporting, and team coordination. The ideal candidate is highly organized, tech-savvy, and eager to support both our clients and internal teams in a fast-paced, high-performance environment. While we provide comprehensive training, ideal candidates will bring the following qualifications: Merchant Support Representative Qualifications: • 3+ years of phone-based customer service experience (required), • 12 years in the merchant processing industry (preferred), • Bilingual proficiency (Spanish/English required), • Strong attention to detail and organizational skills, • Ability to work independently and meet SLA deadlines, • Comfortable with technology and basic math, • Excellent verbal and written communication skills, • Proficient in Microsoft Office and Google Workspace, • Familiarity with POS terminals and virtual gateways, • Flexible availability, including after-hours and weekends as neededResponsibilities: Merchant Support • Provide professional phone and email support to merchants, • Troubleshoot terminal, gateway, and funding issues, • Assist with batch, deposit, billing, and reconciliation inquiries, • Escalate complex account issues and ensure timely resolution, • Collaborate with internal teams and third-party vendorsAdmin & Sales Support, • Maintain merchant records and update CRM (HubSpot), • Coordinate internal communications, light reporting, and tracking, • Assist with uploading and assigning lead lists to sales reps, • Help support internal team initiatives such as contests, events, and lead performance trackingRequirements, • 3+ years of phone-based customer service experience (required), • 12 years in the merchant processing industry (preferred), • Bilingual proficiency (Spanish/English required), • Strong attention to detail and organizational skills, • Ability to work independently and meet SLA deadlines, • Comfortable with technology and basic math, • Excellent verbal and written communication skills, • Proficient in Microsoft Office and Google Workspace, • Familiarity with POS terminals and virtual gateways, • Flexible availability, including after-hours and weekends as neededIf you are passionate about helping businesses succeed through innovative payment solutions, we invite you to apply today and become a part of our dedicated team at Pinpoint Payments!

Job Description FrankCrum is a Top Workplace! Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services. What has not changed though is the firm's commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!” Click here to learn more about FrankCrum! The Role You’ll Play to Create Success We are eager to announce a full-time Bilingual Customer Support Specialist position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by providing excellent customer service to our policy holders. • Assists insureds, agents and others in a manner that fosters enriched relationships with these customers and provides accurate solutions., • Systematically reflects on what is working and how to achieve better results., • Documents process and procedures, researches methodology, diagrams workflows and tracks projects., • Analyzes and recommends changes in processes; tracks changes and maintains pre and post change documentation., • Assists with general questions, payments, and inquiries regarding policies and the related commissions, ordering policy audits, tracking and communicating audit progress., • Organization and filing policy documents and information., • Assists with issuing refund and commission checks., • Assists with the preparation of monthly journal entries by gathering claims details from third party administrators and various bank statements and assembling the data for review by management., • Assists with reconciliations for GAAP and STAT reporting., • Assists with accounts payable processing and the monitoring of accounts receivables balances. The Attributes We Seek • Two (2) years of related accounting, administrative and customer service experience., • Two (2) years of active use of required technology in work environment (Visio, MS Office Suite, Access, Data Mapping, Call center software (ACD, IVR,CTI)., • Bachelor’s degree preferred in accounting, finance, insurance, business, or closely related field. Years’ experience in closely related work may be substituted in lieu of degree., • Detail oriented with ability to multi-task in a dynamic environment, working in teams or independently., • Required Spanish Bilingual. Ability to speak, understand, and write in Spanish and English. Our Competitive Benefits Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including: • Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan., • Dental and Vision Insurance, • Short Term Disability and Term Life Insurance at no cost to the employee, • Long Term Disability and Voluntary Term Life Insurance, • Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance, • 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match, • Flexible Spending Accounts for Medical and Dependent Care Reimbursement, • Health Savings Account funded by FrankCrum, • Paid time off and holiday pay, • Education Benefit Program at the IRS Maximum allowance, • PTO cash out, • Tickets at Work, • Alero Financial and its robust credit union benefits program, • Employee and client referral bonus programs, • Disaster Relief Fund for employees What’s Special About FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic! If you want to play this role to positively impact our client’s day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #LI-GH1 Powered by JazzHR jKLCJW6x4U

Job Description Job Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties () is the nation's largest private owner and operator of manufactured home communities. With more than 380 communities throughout 33 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. We are presently seeking a Pool Attendant for our Boulevard community, located in Clearwater, Florida, for 40 hours per week on a temporary basis. As a Pool Attendant, you will: • Clean community pool daily., • Observe and enforce all pool safety rules and regulations., • Clean and maintain pool deck and surrounding area., • Perform regular supply inventories to advise management of needed equipment and supplies, including First Aid kit or equipment., • Monitor residents during pool hours., • Record and maintain log of residents’ pool usage., • Ensure pool maintains local codes/policies for operation. Submit monthly pool operations report to Community Manager for Department of Environmental Quality., • Close pool during signs of threatening weather., • Obtain state certifications as required., • Perform other duties as assigned. Job Requirements • Previous lifeguard experience and First Aid/CPR training, preferred., • High School Diploma or GED, preferred., • Certified proof of 18+ years of age, required., • Valid driver’s license., • Excellent customer service skills., • Ability to tolerate exposure to various pool/hot tub chemicals., • Ability to recognize problems and respond appropriately and quickly., • Ability to swim and maintain alertness at all times. This is a temporary opportunity with competitive compensation.

Job DescriptionBenefits: • License Reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Largo, FL and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance, • Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Nathan Cocco - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Were actively involved in the community, frequently participating in chamber of commerce events and supporting local charities throughout the year. Giving back and staying connected to the people we serve has always been a cornerstone of our business. Team members here enjoy great perks like a Simple IRA, health benefits, flexible scheduling, and a supportive work environment. We also love to have fun whether its attending live shows together, treating the team to lunch, or celebrating our wins along the way. Our office culture centers around positivity, teamwork, and genuine care for our customers. I value passion and attitude over qualifications we can train the right person, but we cant teach drive and heart. The ideal team member is quick-thinking, personable, and confident on the phone, ready to jump in and make every customer interaction a great one. ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Richard Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Group Life, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionDescription: Roers Companies is seeking an energetic, dedicated professional to join our team in Clearwater, FL as a Porter at Revel! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we’re on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You’re passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren’t afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values—passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities This position will partner with the administrative team in ensuring the needs of our fast-paced work environment are met. The individual in this role will need to proactively solve problems, be a team player and be an excellent communicator. • Maintain a high level of customer service., • Tour entire property (daily) to assess cleaning needs., • Clean common areas (i.e. party rooms, laundry rooms, hallways), office and other assigned areas., • Clean vacated units in preparation for new resident move-in., • Vacuum, spot clean and shampoo common area rugs and carpets., • Dust, clean and polish furniture and woodwork. Polish metal work., • Assist with grounds work, e.g. trash pick-up, sweep sidewalks, water plans, remove snow, distribute salt/ice melt, etc., • Clean garage area., • Take routine care of custodial equipment and materials., • Move and arrange furniture and equipment., • Other duties as assigned.Requirements:, • High School Diploma or GED, • 1+ years relevant experience, preferably in the multi-housing industry, • Prior janitorial and cleaning experience preferred., • Excellent customer service, time management, and communication skills., • Exceptional communication skills and ability to interact with wide range of people., • Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and property needs., • Entrepreneurial mindset – loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear)., • High integrity – trusted, direct, truthful. Embodies confidence and admits mistakes., • Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartment and drive a vehicle to visit area businesses for outreach marketing. Pay Range: $16.00 - $20.67 hour + Eligibility for competitive monthly commission for renewals. Compensation is determined by several factors that vary depending on the position, including the individual’s experience, skills, and the knowledge they bring to the specific role. Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA, • Family Leave - Paid birth & bonding leave, • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability, • Additional Voluntary Benefits – Life Insurance, AD&D, long-term disability, critical illness, and accident insurance, • 401(K) - 3% company contribution, 100% vested after 2 years of employment, • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement, • Health and Wellness - fitness membership reimbursement program, • Free stays in Roers’ properties guest suites, • Rent Discount - 20% discount for employees living in Roers Companies properties, • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment, • Charitable Match Program – Roers matches employee donations to charitable organizations, • Professional Development Opportunities, • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check, motor vehicle report, passing physical, and drug test. In order to be considered for this position, applicants must complete a survey at this link: If you would like to learn more about this property, click the link below: #RoersCompaniesCareers #LI-DM1

Job DescriptionBenefits: • Free Black Card Membership, • Free uniforms, • Opportunity for advancement, • Training & development, • Greet members, prospective members and guests, providing exceptional customer service., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in maintaining the neatness and cleanliness of the club.Qualifications/Requirements, • Customer service background preferred., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occassionally lift up to 50 lbs., • Will occasionally encounter toxic chemicals during shift.

Job Description Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group located at our Clearwater, FL branch. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Why work with us? • Benefits are effective on day one for all full-time direct hires, • Training programs are available to help guide team members and develop new skills, • Growth Opportunities - there is immense opportunities to grow your career, • Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts., • Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products., • Provide excellent customer service via walk-ins, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Monitor competitive activity and trends within territory., • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry., • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • May travel to customer location to follow-up, make presentations or perform demonstrations., • Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift., • Knowledge of HVAC equipment / products is preferred., • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications., • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email., • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations., • Developing rapport and effective listening skills, • Phone etiquette and e-mail etiquette, • Professionalism – patience, poise, and tact, • Ability to deal with high volume customer traffic., • Effective verbal skills – must be able to explain fairly technical parts information clearly., • Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders., • Effective organizational skills and time management skills including ability to prioritize and multi-task., • High level of attention to detail and accuracy., • Ability to establish positive working relationships with internal and external customers and employees., • Ability to use good judgement and strong work ethics and integrity on the job., • Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner., • 5+ years of progressive sales and customer service experience preferred, • High School diploma or GED equivalent, some college preferred The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123 #LIKWS

Job DescriptionAt FlyUSA, we're redefining the private aviation experience from start to finish. As leaders in the industry, we provide comprehensive solutions that meet the unique needs of our clientele. We're not just about flying; we're about delivering unparalleled service and creating memorable journeys. About the Job: At Clearwater Executive Airport, we're redefining the general aviation experience with safety, service, and hospitality at the core of everything we do. As a part of the FlyUSA family, we take pride in delivering World Class, Every Time with Safety Above All, creating seamless, memorable experiences for aircraft owners, pilots, and passengers alike. Position Overview: We are seeking an experienced, service-driven Customer Service Lead (FBO) to lead our front desk and customer service team at Clearwater Executive Airport (KCLW). This role is responsible for ensuring every guest interaction reflects the highest standards of hospitality, accuracy, and efficiency. The ideal candidate will bring hands-on experience in FBO operations, a strong background in team management, and the ability to build a culture of accountability, service, and professionalism. Responsibilities • Oversee daily front desk operations and ensure the CSR team delivers a consistent, world-class experience to all guests, • Lead, coach, and develop CSRs through regular training, feedback, and clear performance expectations, • Manage scheduling, shift coverage, and ensure adequate staffing during peak operational hours, • Serve as the primary liaison with tenants, aircraft owners, and flight crews to support requests and resolve issues, • Ensure consistent use and maintenance of FBO management systems (such as X-1 FBO) for reservations, billing, and aircraft tracking, • Monitor and manage daily checklists, inventory of hospitality items, and cleanliness standards across all guest areas, • Collaborate with line service leadership to ensure smooth aircraft arrivals, departures, and coordinated service delivery, • Support event planning, VIP arrivals, and special requests, going above and beyond to anticipate client needs, • Drive continual improvement by identifying service gaps, streamlining processes, and implementing new SOPs Qualifications • Prior experience in a customer-facing FBO role, with at least 1–2 years of leadership or supervisory experience, • Experience in general aviation or airport operations is strongly preferred, • Proficiency with FBO point-of-sale and operations systems, preferably X-1 FBO, • Strong communication and interpersonal skills with a focus on professionalism, empathy, and poise under pressure, • Ability to manage a team, provide feedback, and uphold high performance standards, • Familiarity with tracking aircraft activity, supporting tenant relationships, and coordinating with pilots and operators, • Highly organized, detail-oriented, and comfortable managing shifting priorities in a dynamic airport environment, • Availability to work a flexible schedule, including weekends and holidays as needed, • A passion for aviation and hospitality with a team-first, service-centered mindset Why Join Clearwater Executive Airport As the Customer Service Lead, you’ll be a key leader in delivering the high-end experience that sets Clearwater Executive apart. You’ll guide and shape the frontline experience for our guests and crews while building a team that represents the values of World Class, Every Time and Safety Above All. If you’re passionate about hospitality, aviation, and team leadership, we invite you to apply and help us Fuel Opportunities. Equal Opportunity Employer Clearwater Executive Airport is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and business needs. Powered by JazzHR cmAQFmwtd9

Job DescriptionDescription: GENERAL SUMMARY The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: • Acts as a resource to patient services staff, providing guidance on more complex issues/concerns., • Actively participates in problem solving and identifying improvement opportunities., • Welcomes and greets all patients and visitors, in person or over the phone., • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.), • Collects outstanding patient balances., • Obtains referrals and authorizations when required., • Scans incoming faxes, consents, reports, and all other patient information into patient chart., • Generates batch transmittal reports for each day., • Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff., • Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained., • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner., • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment., • Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended., • Ensures proper hand off of responsibilities once their task is completed., • Meets established attendance criteria and starts work promptly., • Punctual and dependent for assigned/confirmed shifts., • Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions., • Consistently demonstrates good use of time and resources., • Ensuring that all medical records are accurate and complete., • Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for., • Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs., • Ability to answer multiple incoming telephone calls., • Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations., • Customer-oriented with ability to remain calm in difficult situations., • Ability to work independently and manage multiple deadlines., • Ability to comprehend established office routines and policies., • Ability to keep financial records and perform mathematical tasks., • Knowledge of Medical Terminology., • Excellent verbal and written communication skills., • Proficient interpersonal relations skills., • Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.)., • Ability to navigate online health insurance portals to verify benefits., • Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse., • Complies with HR confidentiality standards. Requirements: EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Job Description We are partnering with a specialized health insurance client to find a dedicated Claims Specialist for a critical temporary-to-hire position. In this role, you will be the key point of contact, handling claims inquiries from customers via phone and email, interpreting contract benefits, and making determinations on the best way to process each claim. This position is ideal for a detail-oriented professional comfortable with high-volume calls and problem-solving within the Medicare and health insurance field. Duties and Responsibilities: • Claims Interpretation: Interpret contract benefits accurately based on the claims submitted by policyholders., • Customer Service: Provide timely and courteous claim status updates to policy holders via phone and email., • Correspondence: Produce necessary written correspondence, including generating refund letter requests to customers., • Information Gathering: Place outbound calls as necessary to gather additional information required to make a determination on pending claims., • Documentation: Maintain strong, detailed documentation for every claim interaction and decision, ensuring a clear and concise audit trail. Experience and Qualifications: • Education: Must have a high school diploma or equivalent., • Communication Skills: Excellent written and verbal communication skills are required., • Typing Speed: Must be able to type accurately at least 40 words per minute (wpm)., • Work Environment: Comfortable taking a high volume of calls and efficiently solving problems under pressure., • Industry Experience: Previous experience in Medicare Supplements or general health care insurance is strongly preferred.Company DescriptionPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! Our Mission: Consistently provide client experiences focused on what they value most.PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.

Job Description Customer Service Rep. for Insurance phone calls Auto Glass Exp. is a huge plus and will equate to higher pay per hour. Day to Day duties would be : • Answer incoming calls, • Learn our quoting process, • Deliver proper & adequate answer's concerning to the industry Standards, • Monday - Friday 730- 530 Company DescriptionPineapple Auto Glass & Calibrations is a local family owned business providing an "in-shop" and " mobile" auto glass service to local customers and dealerships. We specialize in High-End and Exotic vehicle glass repair and replacement. This position is a clerical office position , CSR. no experience in auto glass necessary! however , we want great CSR's!Pineapple Auto Glass & Calibrations is a local family owned business providing an "in-shop" and " mobile" auto glass service to local customers and dealerships. We specialize in High-End and Exotic vehicle glass repair and replacement. This position is a clerical office position , CSR. no experience in auto glass necessary! however , we want great CSR's!

Job Description CIPP Foreman - CDL Preferred About PURIS: PURIS operates across North America as the largest independent trenchless rehabilitation provider with 900+ employees dedicated to building lasting infrastructure with smart, sustainable resource management. The PURIS Family of Companies provide trenchless renewal solutions in the water, wastewater, and stormwater markets. Our environmentally friendly solutions work within the existing infrastructure to save time, minimize environmental impact, and cause fewer community disruptions. With an unrivaled toolbox of technologies, PURIS has the RIGHT solution for each project. Job Summary Description: The Foreman oversees and coordinates all daily activities with designated/assigned crews and their helpers. Communicates project and staffing needs to Superintendent. May also engage in the same construction trades work. Responsibilities: • Recognizes and communicates to Superintendent or Project Manager any priority projects or problems, such as employee or job costing issues and complaints from the customer., • Ensures that all safety policies and procedures are adhered to. Ensures that all accident and incident reporting procedures are followed bring problems to the attention of the leadership., • Assigns daily work activities to employees, using material and worker requirements data., • Oversees work crews to obtain top quality workmanship, efficiency, employee satisfaction, morale, communication, commitment, teamwork and pride., • Reviews and verifies employee time sheets and submit to superintendent on specified days. Ensures that hours are assigned properly., • Submits all job reports to superintendent in a timely and accurate manner., • Analyzes and resolves worker problems and recommend motivational plans., • Regularly communicates with maintenance staff about repair and maintenance needs on all major pieces of equipment on assigned jobs., • Relates to the public and to customers in a professional, courteous and respectful manner, appropriately responding to their complaints., • Helps establish work priorities in conjunction with supervisor. Receives assignments from supervisor, then assigns and trains members of the group in safe and correct work procedures., • Plans work to be performed by the crew. Assists assigned personnel in resolving on-the-job technical problems., • Arranges for necessary tools and supplies., • Inspects, coordinates, and records work performed by the crew. Completes time slips for work done and assigns time and material charges to appropriate account numbers., • Refers problems involving job discipline to supervisor for handling., • Any other duties assigned. Qualifications: • Incumbent must possess and demonstrate proficiency in crew management. Must demonstrate good communications and interaction skills., • Must be accurate, detailed, reliable and able to initiate and follow through on projects & tasks with minimal supervision., • Must have ability to be proactive and trouble shoot., • Solid understanding and knowledge of standard field pipe., • Must be physically fit to perform maintenance and heavy lifting assignments., • Must have 5+ years of experience. Benefits: • Comprehensive and competitive benefits package that includes medical/Rx, dental, vision, critical illness and accident insurance, and short-term disability., • Several 100% company-paid benefits including:, • Life Insurance, • Long-term disability, • Employee assistance program, • Bonus program, • 401(k) savings plan with company match, • Generous PTO, • 10 paid holidays, • Tuition reimbursement, • Career advancement opportunities Equal Opportunity Employer/Veterans/Disabled.

Job Description Koozie Group If our name sounds familiar, there’s a reason why. We’re the people behind the iconic Koozie® Can Kooler – and more! As one of the largest suppliers in the promotional products industry, you’ve probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award-winning calendars, to name just a few. Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver. Great reasons to join Koozie Group: • People-first culture, • Flexible schedules, • We will train for all positions!, • Climate-controlled environment (clean and heat/air-conditioning), • Great benefits, including:, • Medical HSA and HRA plans, • Flex spending accounts, • PPO dental, • VSP vision, • Employee assistance program, • Employer-paid life insurance, • 401(k) with employer match, • PTO - Paid Time Off (vacation, sick, personal), • Advancement opportunities, • Tuition reimbursement, • Employee referral bonus program, • Employee recognition program Vendor Liaison Associate The Vendor Liaison Associate is responsible for ensuring orders are accurately and promptly transmitted to our partner vendors. He/she will work closely and directly with our partner vendors to resolve any questions or issues. He/she also relays accurate and timely information to our customer service and sales teams on these orders. This position supports the organization by providing accurate and timely information insuring that we meet our customer’s needs and create a positive customer experience. Our ideal candidate will posses these skills: • Ability to move quickly through multiple systems to find information and deliver a response based on findings., • Demonstrates active listening, critical thinking and problem solving skills., • Deliver all communications with kindness demonstrating empathy for customer’s issues/questions with care and compassion, and maintain a professional attitude at all times., • Always act with integrity and take personal ownership of all you do., • Champion change and adapt quickly and positively in a dynamic workplace., • Ability to perform and prioritize multiple tasks efficiently in a fast-paced environment. As part of the team you will: • Develop and maintain knowledge of products, pricing, shipping methods, and printing methods utilized in the entry process., • Develop a good understanding of the processes used to decorate products produced by our partner vendors and the needs of these vendors for these processes., • Generates accurate purchase orders and promptly transmits orders to our partner vendors., • Maintains accurate documentation of actions taken and communications on all orders by utilizing the current system, • Works with our partner vendors directly on production times, rush requests and customer requests., • Calls and/or e-mails partner vendors to clarify unclear information or provide proof approval in order to complete processing of an order., • Answers e-mails from partner vendors regarding orders., • Accurately maintains order details based on information from customers or partner vendors., • Maintains tracking information from partner vendors it in the system to ensure this information is available to customers, customer service and sales., • Reaches out to partner vendors when tracking hasn’t been received as expected., • Maintains effective working relationships with other associates., • Participate in and support company-wide initiatives such as continuous improvement in order to improve service, reduce costs and improve quality., • Demonstrates flexibility and commitment through cross-training and helping other departments consistent with business needs., • Performs duties safely and in accordance with company safety policies. Qualifications: • High School Diploma or equivalent, • 1-3 years in a customer service environment preferred Special Training or Competence: • Proficiency using a computer and associated software, • Strong verbal and written communication skills, • Experience using order management systems such as Oracle and/or Salesforce, • Proficiency in Microsoft Office Suite, • Possesses good problem solving skills, and is detail oriented, • Must have accuracy in data entry and strong attention to detail, • Proven ability to work well under pressure to meet order deadlines, • Excellent attention to detail, • Ability to multitask & focus on multiple issues at once, • Excellent customer service skills and ability to deescalate situations Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group. Koozie Group is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories. In compliance with the Americans with Disabilities Act, Koozie Group will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer

Job Description Front Desk Associate- Seminole Club HERE WE GROW AGAIN! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 85+ clubs open and 100+ planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry. At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture. Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum. Job Summary: As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience. What We’re Looking For: • Positive, high-energy attitude with a passion for helping others, • Team player with strong communication and organizational skills, • Results-driven mindset and willingness to go above and beyond, • Sales or customer service experience, • Bilingual Spanish/English (a plus), • Professional, reliable, and coachable, • Hourly compensation with incentivized commission structure, • Medical, Dental, and Vision Insurance, • 401(k) with company match, • Paid Time Off, • Life Insurance and Short-Term Disability, • Complimentary Crunch Membership, • Discounted Personal Training, • Career advancement in a rapidly growing company About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Powered by JazzHR nV2TcKME4k

Job Description Are you a Plumbing expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who values its people? Come see why so many of our team members and customers recommend Performance Air Conditioning, Electrical and Plumbing Who are we? We are Performance Air Conditioning, Electrical and Plumbing. For over 30 years, we've been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outstanding customer service and technical expertise sits our people. Our employees are the core of our business and our people-first culture ensures that we can deliver on the Performance Air Conditioning, Electrical and Plumbing guarantee with each and every employee and customer we service. We believe that happy employees = happy customers! What our Residential Plumbers do? Our technicians go into clients' homes to troubleshoot, diagnose, and repair anything and everything related to residential plumbing issues, as well as complete assigned preventative maintenance. What we offer? Competitive Compensation: • With our tools, resources and training, our technicians have the earning potential to make $80.000 to $130,000 per year we offer a very competitive base salary and bonus program that rewards you for your hard work and customer service!, • We offer consistent and reliable full-time year-round, • Flexible scheduling - Everything from 9-5 to 4-10's with flexible days of the week. Professional and Personal Growth: • Robust Paid Training & Professional Development Path 150 hours of training per year!, • Opportunity to grow - We love to promote from within! Most of our leaders started in the truck!, • Qualified technicians will be sponsored for Journeyman license and NATE certification., • Health benefits including Medical, Dental, Vision, and Life Insurance, • Access to Flexible Spending Accounts for Healthcare or Dependent Care Expenses, • Short Term Disability, • Long-Term Disability, • Wellness Reimbursement Program, • Employee Assistance Program that offers services such as free counseling services, will preparation, and other benefits, • Company-paid PTO and Paid Holidays, • 401(k) retirement plan with company-matching contributions, • Experience as an Residential Service Plumber, • Relevant licenses and certifications, • A valid driver's license and a clean driving record, • Ability to pass a background check and drug test, • Clean and neat appearance, • Strong customer service and communication skills, • Hard-working and motivated Are you ready to join our team? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this Residential Service Plumber position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! Job Posted by ApplicantPro

Job Description We are hiring a Senior Sales Development Representative to help build Enumerate's outbound sales engine from the ground up. This is not a role where you sit back and wait for a playbook to be handed to you. You will be prospecting, qualifying, and booking meetings for our AE team while helping shape the processes and strategies that define how we go to market. We are not looking for a polished resume. We are looking for raw talent, competitive fire, and the kind of work ethic that cannot be taught. If you have the drive to be great at this, we will give you the tools, coaching, and career path to get there. What You'll Do Pipeline Generation • Own outbound prospecting into Enumerate's ICP: property management companies that manage HOA and COA communities, • Build and maintain a qualified pipeline of meetings for the AE team through multi-channel outreach including phone, email, LinkedIn, and video, • Qualify inbound leads and route them to AEs with the context and discovery that makes handoffs seamless, • Help build and refine outbound cadences, messaging, and targeting strategies alongside the VP of Sales and Head of Demand Generation, • Test new approaches constantly: new channels, new messaging angles, new tools. What works stays, what doesn't gets replaced, • Provide frontline feedback on what prospects are saying, what objections come up, and where the pitch lands or falls flat, • Use modern sales tools (CRM, sequencing, prospecting platforms) to work smarter and faster, • Lean into AI-powered tools for research, personalization, and outreach as part of your daily workflow What Matters Most • Tenacity around being the best. You have an internal standard that will not let you settle. Second place is not interesting to you., • High competitive drive and energy. You bring intensity every day, not in bursts, but as a baseline. Your work ethic is visible and contagious., • Willingness to test and try new strategies. You do not wait for someone to tell you what to do next. You try things, learn fast, and adjust., • Figure-it-out mentality. When something is unclear, undefined, or messy, you do not freeze. You move. Ambiguity is where you do your best work. We care far more about who you are than where you have been. That said, here is what will help you hit the ground running: • Some professional experience in a customer-facing, sales, or business development role (formal SDR experience is not required), • Comfort picking up the phone and having real conversations with strangers, • Strong written and verbal communication skills. Your outreach should read like a human wrote it, not a template, • Familiarity with CRM tools (Salesforce preferred) or a willingness to learn them quickly, • Curiosity about AI and sales technology and a desire to use them as daily tools, not buzzwords

Job Description Are you looking for an opportunity to make a difference in the life of a child AND earn income? The Mission of the Sheriffs Ranches Enterprises, Inc., is to provide financial support, goodwill, and community involvement for the boys and girls served by the Florida Sheriffs Youth Ranches. Join our team today! SUMMARY The Customer Service Representative is primarily responsible for performing check out procedures, assisting customers and assisting in sorting, pricing and arranging the items in the Thrift Store in a suitable manner for marketing to the public. The Customer Service Representative is directly responsible to the Thrift Store Manager. This position is eligible for overtime pay. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities are given as examples of the various types of work performed in this position. Other duties and responsibilities may be assigned. • Operates cash registers in a professional manner., • Assists customers promptly and courteously., • Ensures cleanliness in the store., • Sorts, cleans, and prices merchandise to be sold., • Displays merchandise in a pleasing and marketable manner. The person filling this position must have a high school diploma or GED. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES To perform this job successfully, an individual must be able to perform each area of responsibility satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. 1. Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals; ability to write routine reports and correspondence; ability to speak effectively with individuals and small groups., 2. Must have the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals, compute rate, ratio, and percentage., 3. Must have the ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations., 4. Must have a working knowledge of cash register and general office equipment., 5. Must have the ability to meet customers and/or donors in a friendly, courteous, and professional manner., 6. Must have a working knowledge of retail store operations, including sales, customer service, inventory, and pricing., 7. Must have the ability to produce a high quantity and quality of work., 8. Must have the ability to plan and organize work and meet deadlines. Job Type: Full-time - 32 to 40 hours per week Pay: $15.00 per hour Benefits: • Annual Leave and Sick Leave, • 11 Paid Holidays, • 401(k) with up to 4% company match, • Medical, Dental, and Vision Insurance, • Company Paid Long Term Disability and Life Insurance 2x annual salary, • Health Savings Account, Supplemental Life Insurance, Short Term Disability, and AFLAC products available Background Screening Requirement Employment in this position is contingent upon successful completion of a Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse, as required by Florida law. Pursuant to House Bill 531 (2025), applicants are encouraged to review the Care Provider Background Screening Clearinghouse Education and Awareness information available at: Powered by JazzHR EVjWdJaAck

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Insurance Sales / Customer Service Representative - State Farm Agent Team Member. Active Resident Customer Service license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... • Salary plus /bonus, • Paid Time Off (vacation, holidays, personal/sick time), • Allowance for health insurance, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Florida 220 Agent License or 440 Customer Rep License (required), • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Were actively involved in the community, frequently participating in chamber of commerce events and supporting local charities throughout the year. Giving back and staying connected to the people we serve has always been a cornerstone of our business. Team members here enjoy great perks like a Simple IRA, health benefits, flexible scheduling, and a supportive work environment. We also love to have fun whether its attending live shows together, treating the team to lunch, or celebrating our wins along the way. Our office culture centers around positivity, teamwork, and genuine care for our customers. I value passion and attitude over qualifications we can train the right person, but we cant teach drive and heart. The ideal team member is quick-thinking, personable, and confident on the phone, ready to jump in and make every customer interaction a great one. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Richard Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Were actively involved in the community, frequently participating in chamber of commerce events and supporting local charities throughout the year. Giving back and staying connected to the people we serve has always been a cornerstone of our business. Team members here enjoy great perks like a Simple IRA, health benefits, flexible scheduling, and a supportive work environment. We also love to have fun whether its attending live shows together, treating the team to lunch, or celebrating our wins along the way. Our office culture centers around positivity, teamwork, and genuine care for our customers. I value passion and attitude over qualifications we can train the right person, but we cant teach drive and heart. The ideal team member is quick-thinking, personable, and confident on the phone, ready to jump in and make every customer interaction a great one. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Richard Martin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Were actively involved in the community, frequently participating in chamber of commerce events and supporting local charities throughout the year. Giving back and staying connected to the people we serve has always been a cornerstone of our business. Team members here enjoy great perks like a Simple IRA, health benefits, flexible scheduling, and a supportive work environment. We also love to have fun whether its attending live shows together, treating the team to lunch, or celebrating our wins along the way. Our office culture centers around positivity, teamwork, and genuine care for our customers. I value passion and attitude over qualifications we can train the right person, but we cant teach drive and heart. The ideal team member is quick-thinking, personable, and confident on the phone, ready to jump in and make every customer interaction a great one. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Richard Martin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Join Evara Health—Driven by Purpose, Powered by People. Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams. Build a career that goes beyond a job—it changes lives. About This Role: • Patient Registration & Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements., • Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships., • Financial Counseling & Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals., • Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery., • Team Collaboration & Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture. Why You'll Love Working Here: • Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing., • Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health., • Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction. Education and Experience • High School Diploma or equivalent, • Minimum 1 year of experience as Front Office in a healthcare setting, preferred, • Minimum 1 year of experience in customer service, preferred Culture and Benefits: What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as: • Generous Time Off: 15 days of paid time off with an option to cash out unused day, • Holidays: 10 paid holidays and an additional day off for your birthday., • Wellness Perks: Enjoy a free gym membership to support your health and fitness goals., • Retirement Planning: 403(b) with 2% employer contribution up to 4% match, • Continuing Education: Tuition reimbursement eligibility which includes $1,500 per year., • Comprehensive Insurance Plans: Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options., • Employee Assistance Program (EAP): Confidential counseling, legal & financial advice through EAP At Evara Health, your career goes beyond a job. Thrive, grow, and help deliver life-changing care to the people who need it most. This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lizette Cochran - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred., • Bilingual Spanish preferred.

Job Description 📣 Now Hiring: Face-to-Face Customer Service Representative We are looking for friendly, professional, and outgoing individuals to join our team as Face-to-Face Customer Service Representatives. If you enjoy helping people, solving problems, and creating a positive experience, this role is a great fit. Responsibilities: • Greet and assist customers in a face to face setting, • Answer questions and provide product/service information, • Handle basic issues or direct customers to the appropriate team, • Maintain a clean, organized, and welcoming environment, • Strong communication and people skills, • Comfortable interacting with customers in person, • Reliable, punctual, and detail-oriented, • Able to work in a fast-paced environment, • Weekly pay, • Supportive team environment, • Opportunities for advancement

Partner with Sales, Finance, Marketing, and Customer Experience to investigate issues, recommend solutions, and drive resolution independently. The position requires strong analytical capability, advanced technical skills, and the ability to independently resolve complex operational problems while p

Job Description Click here to view our 2026 Benefits Guide Inside Medical Device Sales, Urology Are you looking for a career that will make a positive contribution to patients? At Bravida Medical, our standards for in-home patient care are moving the needle in mail order medical supplies. We want employees that will shine in a patient-focused progressive environment. If you are an active listener, confidant, and problem-solver, who enjoys speaking with a variety of people, Bravida Medical is a fit. As an Inside Sales Representative you’ll be at the heart of our call center operations delivering premium customer service on every call. You will be responsible for increasing revenue by responding to customer inquiries, while using company resources, policies, and procedures to provide complete, accurate information. What we can offer you: • Attractive incentives, • Monthly commission for sales, • A guaranteed rate $19-$20/hr, • Monday through Friday schedule, • Luxury office environment, • Supportive team, • Potential for (earned) hybrid schedule, • Be accountable for selling and promoting our products to patients from inbound/outbound lead sources and contributing to Bravida Medical sales and profit goals., • Engage in an education-based sales focusing on product features and benefits to meet a patient’s needs. No hard sales tactics., • Handle inbound and outbound calls to ensure patient satisfaction, troubleshoot new and existing patient questions, sell products, collect insurance information, and explain insurance coverage to patients, • Responsible for meeting predetermined monthly goals, • Meet and exceed customer expectations by sustaining regular contact and building superior relationships with patients in the sales cycle, • Document calls in online record keeping system, • Enter customer orders in online CRM system, • Maintain a strong understanding of medical documentation, insurance requirements and company procedures., • Follow all Medicare, Medicaid, HIPAA, and private insurance regulations and requirements, • Maintain a high degree of confidentiality to protect patient information, • Maintain regular, predictable and consistent attendance to meet the needs of the department, • 2yrs Inside Sales experience required (Healthcare or Insurance ideal), • Strong closing skills – overcome objectives and problem solving to complete sale, • Must be self-driven, goal-oriented, and capable of managing a diverse range of responsibilities to achieve monthly sales targets, • Must have excellent telephone customer service, • Strong communication skills, persuasiveness and active listening skills, • Must be able to relate and show compassion to elderly patients, • Medical industry knowledge beneficial, • Must be computer literate, MS Office, web based CRM and phone system

Job Description Koozie Group If our name sounds familiar, there’s a reason why. We’re the people behind the iconic Koozie® Can Kooler – and more! As one of the largest suppliers in the promotional products industry, you’ve probably seen our work everywhere from your local bank to a large concert or sporting event. We imprint company logos and slogans on everything from pens to coffee tumblers, lunch bags, tech accessories, camp chairs, and award-winning calendars, to name just a few. Our desire to benefit our people, customers, communities, and industry is behind all that we do. We call it Keep It. Give It., and it ensures that we are leaving a positive, lasting impact with the products and solutions we deliver. Great reasons to join Koozie Group: • People-first culture, • Flexible schedules, • We will train for all positions!, • Climate-controlled environment (clean and heat/air-conditioning), • Great benefits, including:, • Medical HSA and HRA plans, • Flex spending accounts, • PPO dental, • VSP vision, • Employee assistance program, • Employer-paid life insurance, • 401(k) with employer match, • PTO - Paid Time Off (vacation, sick, personal), • Advancement opportunities, • Tuition reimbursement, • Employee referral bonus program, • Employee recognition program, • Employee charitable giveback program (up to $250 value) We’re looking for the right person to fill this role. Read on if you want to know more and discover how we like to keep the good going®! Customer Support Tier II Do you have a passion for excellence? Are you a natural problem solver who loves to deep dive and find the root cause of an issue? Are you someone who looks around corners anticipating the next steps to avoid delays and hurdles? If you answered yes to any of the above questions…we want you! Our Omni Channel Support Specialist team is Customer Obsessed and strives to provide a world class experience with each and every customer interaction. We interact with our customers through many channels, including email, telephone, text and chat and are looking for folks who understand how to make personal connections with our customers and help ensure their orders are processed properly, on time and with a smile! Our ideal Omni Channel Support Specialist candidate is awesome at the following: • Demonstrate the ability to think quickly and deliver results, • Demonstrate active listening, critical thinking and problem-solving skills, • Ability to move quickly through multiple systems to find information and deliver a response based on findings, • Demonstrate empathy to customers, deescalate issues with care and compassion, and maintain a professional attitude at all times, • Deliver all communications with kindness, verbal, email, chat and other – we strive to make every interaction positive and productive, • Be process oriented, understanding the value of standard work and consistency, • Always act with Integrity and take personal ownership of all you do, • Champion change and adapt quickly and positively in a dynamic workplace As part of our team, you will: • Answering incoming calls and inquiries from our customers, sales and account management to resolve customer questions and concerns, • Deliver the best results by ensuring each order is executed flawlessly by providing accurate information and quality customer service, • Researching customer inquiries utilizing company resources and document customer conversations, information, questions, corrective action/answers, and product orders in the tracking application, • Resolving roadblocks by researching and working with other departments. Follow through on issues by placing outgoing calls to retrieve additional information or returning calls to offer information regarding resolution, • Meeting individual customer service call volume and quality expectations, • Acting as a liaison between client and various departments, • Sharing standard methodologies with other customer service claim teams, • Responding to client inquiries through phone or e-mail contact with customers and prospects about the company’s products or services, • Participating in meeting team goals for service, quality and cost, • Participating in and support company-wide initiatives such as continuous operational improvement in order to improve service, reduce costs, and improve quality, • Mentor, advise and lead your team members in their journey to customer excellence., • Lead by example, handling customer escalations with creative problem-solving., • Raise the Bar with each and every customer interaction, delivering an amazing customer experience utilizing service excellence techniques, • Consistently and respectfully Raise the Bar by identifying trends in customer concerns and escalating properly to leadership, • Take responsibility to develop a deep knowledge of our product portfolio and a working knowledge of Operations business processes including order flows, manufacturing and shipping., • Able to quickly validate pricing across customer programs, product promotions and extra charges., • Able to identify and drive process improvements or make recommendations that improve the overall customer experience. Minimum Qualifications: • High School Diploma or Equivalent, • 2 - 4 years customer service/support experience, • Tech savvy with the ability to communicate using multiple channels; chat, text, email and phone, • Working knowledge of Salesforce, • Proficiency using Microsoft Office Sutie, specifically Outlook, Word & Excel, • Must have accuracy in data entry and strong attention to details, • Willingness and ability to work remotely Preferred Qualifications: • Experience using order management systems such as Oracle & Salesforce, • Call Center Experience Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm to Keep the Good Going, you will find your way at Koozie Group. Koozie Group is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, age, sex (including pregnancy, childbirth, or related medical conditions), gender, marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Koozie Group also prohibits harassment of applicants and employees based on any of these protected categories. In compliance with the Americans with Disabilities Act, Koozie Group will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer

Job Description Join Brown Insurance Services Personal Lines Customer Service Representative Are you passionate about delivering exceptional service and support to clients? Do you thrive in a collaborative team environment? If so, this is the role for you. If you are ready to make a meaningful impact in a respected insurance agency, apply now and become a valued member of our team! Responsibilities: • Serve as the primary point of contact for personal lines insurance, responding to clients concerns with professionalism and empathy., • Process policy changes, and additions to meet clients' evolving coverage needs., • Assist clients with insurance policy renewals and rewrites., • Obtain quotes and coverage options for new policies and policy amendments based on client's needs., • Review policy with clients., • Handle policy cancellations and reinstatements while following company guidelines and regulations., • Provide support and guidance to clients throughout the claims process, liaising with the claims department as needed., • Maintain accurate data entry in our management system., • Educate clients on various personal insurance products, coverage options, and risk management strategies., • High school diploma or equivalent, • Proven experience as a Customer Service Representative in a personal lines insurance agency or related industry., • Thorough understanding of personal insurance products, including but not limited to auto, home, renters, umbrella, and personal liability insurance., • Familiarity with insurance policy terms, coverage types, and industry regulations., • Communicate effectively with clients, team members, and insurance carriers., • Strong problem-solving skills and the ability to address client concerns with empathy and professionalism., • Detail-oriented with exceptional organizational and time-management abilities., • Proficient computer skills, including experience with agency management systems and Microsoft Office Suite, Applied Epic, and Quote Rush., • Ability to multitask and manage multiple priorities., • Active 4-40, 20-44, 2-20 License, • Base $50k - $55k base + high competitive uncapped commissions, • Competitive commission structure, • PTO included, • Health Insurance – Employer pays majority for the primary insured, • Dental/Vision/Aflac Available – Employee cost BVOF8hwcUw

Job Description Reporting to the Director of Business Development, the Business Development Account Specialist develops business partnerships generating hospice referral growth by making effective sales contacts, calls, and presentations. Serves as the GHS staff liaison with physicians, facilities, discharge planners, and community agencies. Responsible for the overall development and referral growth of assigned territory. EDUCATION AND QUALIFICATIONS: • Bachelor’s degree in marketing or related field required, • Minimum of five years’ experience in hospice or home health sales or a related industry with a proven record of achieving incremental growth in direct sales, • Must possess and maintain Florida driver’s license, • Must possess and maintain automobile insurance ESSENTIAL JOB RESPONSIBILITIES: • Works with the Director of Business Development to achieve admissions goals and objectives; monitors outcomes for business development representatives and transition liaisons. Ensures implementation of tools needed for success; coaches and mentors team, • Dedicates 50% of work time making sales calls with business development representatives and transition liaisons in the community., • Assists with securing referral partner contracts and service agreements with key accounts, • Responsible for the overall development and referral growth of assigned territory, including facilities, physicians, home health providers, and community agencies., • Develops, implements and evaluates weekly, monthly, quarterly and annual territory plans to achieve growth goals and to implement agreed upon strategies and actions., • Develops business relationships with providers by making effective sales calls and presentations to targeted referral sources., • Maintains professional and clinical knowledge of provider services. Acts as liaison between referral partners and agency to communicate information about new products, programs, and service delivery., • Meets with patients and families to discuss hospice services, individual needs/concerns, and manage expectations; obtains signed consent documents., • Takes the initiative in building relationships within the Business Development Department and with the appropriate patient care resources staff to assure the establishment of effective communication with referral sources and internal stakeholders., • Updates and maintains customer and competitor profiles, logs daily call activity, and documents plans for follow up activities with referral sources, physicians, home health providers, and community agencies., • Identifies and advises leadership staff in regard to issues related to referral partners in the community. Gulfside Healthcare Services, Inc. is committed to Equal Employment Opportunity (“EEO”) and complies with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. NOTE: All Gulfside Healthcare Services positions (except some Thrift Shoppe Positions) require an AHCA Level 2 Fingerprint screening for eligibility through the AHCA Florida Care Provider Background Screening Clearinghouse. Please refer to this link for more information on this:

Job Description FrankCrum is a Top Workplace! FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity! Click here to learn more about FrankCrum! The Role You'll Play to Create Success We are happy to announce a full-time Client Enrollment Specialist position! In this role, the client enrollment specialist will help businesses grow and prosper by providing products and services that foster stability and security. This job contributes to the mission of FrankCrum by ensuring a smooth and efficient transition by collecting and organizing contractual documents and securing necessary internal approvals. • Collects, reviews, organizes and maintains all contractual documents from prospective clients., • Ensures all contracts are complete, accurate, and adhere to company policies., • Coordinates with internal departments (e.g., Credit, Underwriting and Legal) to obtain necessary approvals for client enrollment., • Tracks, retrieves necessary documentation and follow ups on pending approvals to ensure timely processing., • Documents and communicates approval statuses to relevant stakeholders., • Gathers and validates the necessary client information to ensure systems are documented and updated accurately for handoff to Operations., • Activates new clients in our system prior to assigning to Operations., • Facilitate the handover process from Sales to Operations by providing comprehensive and organized contract packages., • Conducts introductory communication to Payroll Implementation and Client Experience teams., • Serves as the primary point of contact for Sales and Operations during the enrollment transition phase., • Maintains updates within internal systems (Netwise, HubSpot, etc.) to ensure team members have up to date information., • Addresses any issues or discrepancies promptly to ensure a seamless transition., • Supports Sales by overcoming objections from prospects to the PEO services and contract and help transition them to active client status., • Supports Operations by ensuring accounts are ready to transition for full system implementation and onboarding., • Focuses on optimizing the new client experience by welcoming the prospect into FrankCrum. The Attributes We Seek • Knowledge in Microsoft Office Suite (Word, Excel, PowerPoint) and contract management software., • Knowledge of company services and products., • Knowledge of PEO compliance contract review., • Knowledge of modern office methods and procedures., • Skill to be organized, give attention to detail, and exercise follow up., • Skill to effectively plan, organize, and prioritize work assignments to meet deadlines., • Skill to establish and maintain filing systems, format, proofread, edit documents, and perform calculations., • Skill to use and compose clear, comprehensive, and accurate verbal and written communication and reports., • Ability to consistently project a professional appearance and demeanor., • Ability to interface with multiple departments, multi-task and work independently., • Ability to listen carefully and respond to or refer customer requests and problems with diplomacy and a sense of urgency., • Ability to maintain a positive and respectful attitude., • Ability to process, interpret, and communicate complex information and data., • Ability to project an outgoing and service focused personality., • Ability to understand and follow oral and written directions., • Ability to use discretion in dealing with confidential matters and information., • Ability to work in a fast-paced environment., • Ability to consistently report to work on time prepared to perform duties of the position. #LI-AC1 Our Competitive Benefits Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including: • Health Insurance is zero dollar paycheck cost for employee's coverage and only one hundred and ninety five dollars a month for family!, • Dental and Vision Insurance, • Short Term Disability and Term Life Insurance at no cost to the employee, • Long Term Disability and Voluntary Term Life Insurance, • Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance, • 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match, • Employee Assistance Program at no cost to the employee, • Flexible Spending Accounts for Medical and Dependent Care Reimbursement, • Health Savings Account funded by FrankCrum, • Paid time off and holiday pay, • Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year, • PTO cash out, • Tickets at Work, • Access to the Alero Financial, • Employee and client referral bonus programs What's Special About FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic! If you want to play this role to positively impact our clients' day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Powered by JazzHR mepMhJqUOL

Job Description FrankCrum is a Top Workplace! FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 550 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity! Click here to learn more about FrankCrum! The FrankCrum Marketing & Social Media Internship Program provides experiential learning that integrates classroom knowledge with hands-on content creation, professional marketing tools, and real-world B2B social media execution. This internship is designed for students interested in content creation, employer branding, sales enablement, and modern social media strategy. FrankCrum seeks a junior or senior year college student able to secure temporary accommodations in Florida’s Clearwater/Tampa Bay area during the summer of 2026! This is a paid internship at $20.00 per hour. The on-site, full-time position is Monday through Friday from 8:00 am until 5:00 pm (one hour lunch) with flexibility. FrankCrum’s office location is 100 South Missouri Avenue, Clearwater, Florida 33756. Eligible applicants should be pursuing a degree in Marketing, Advertising, Public Relations, Communications, Digital Media, Social Media Strategy, or a related program. This program is anticipated to begin on Monday, June 1st, and will continue for 8-10 weeks. The FrankCrum Marketing & Social Media Intern will encompass the following areas for the duration of the internship: • Short-Form Video Production, • On-Camera & Talent Engagement, • Content Editing & Repurposing, • Publishing & Scheduling, • Audience Engagement & Community Interaction, • Trend Research & Content Ideation, • Photography & B-Roll Capture, • Content Organization & Asset Management, • Accessibility & Quality StandardsLearning objectives for this program include:, • B2B Content Creation & On-Camera Experience, • Video Editing & Platform Optimization, • Content Performance & Optimization, • Creative Tools & AI-Assisted Content Creation, • Professional Collaboration & Communication, • Production Planning & Execution, • Portfolio & Career DevelopmentDesired Candidate Qualifications, • Outgoing, extroverted personality with strong on-camera confidence, • Comfortable approaching and encouraging others to participate in video content, • Strong interest in social media, video production, and digital content creation, • Pursuing a degree in Marketing, Advertising, Public Relations, Communications, Digital Media, Social Media Strategy, or a related field FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Café, the Homeless Empowerment Program, and Clearwater Free Clinic! If you want to play this role to positively impact our client’s day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Powered by JazzHR ShA2wfhCoR

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experiencing managing client relationships preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Lizette Cochran - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred., • Bilingual Spanish preferred.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Lizette Cochran - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • Free Black Card Membership, • Free uniforms, • Opportunity for advancement, • Training & development, • Greet members, prospective members and guests, providing exceptional customer service., • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Facilitate needed updates to members accounts., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Assist in maintaining the neatness and cleanliness of the club.Qualifications/Requirements, • Customer service background preferred., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Punctuality and reliability is a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent required., • Must be 18 years of age or older.Physical Demands, • Continual standing and walking during shift., • Continual talking in person or on the phone during shift., • Must be able to occassionally lift up to 50 lbs., • Will occasionally encounter toxic chemicals during shift.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Seminole, FL and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance, • Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Ben Feller - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionSalary: $19 - $20 per hour TOGETHER, WE DELIVER HIGH-QUALITY SOLUTIONS At Hercules Sealing Products we are the premier name in the aftermarket hydraulic equipment repair parts sector. As a cornerstone of the fluid power industry, we leverage decades of expertise to meet the demands of partners worldwide, embodying the essence of a global leader originating from a foundation of unparalleled service and quality. We're excited about the future and committed to continuing this legacy. Our success is deeply rooted in the caliber of our team members. We are committed to fostering a workplace culture that prioritizes employee development, encourages collaborative teamwork, and offers stimulating tasks paired with meaningful rewards for accomplishments. Our culture is anchored in the values of Humble Servant Leadership, Engaging Environment, Respect, Customer Centric, Uncompromised Integrity, Leveraging Our Skills, Embrace New Ideas, and Surpass Expectations. To be considered for this opportunity, you must reside and be authorized to work within the United States. The position will report on-site inClearwater, FL. What We Offer(subject to eligibility requirements): • Competitive salary, • Sales incentive & bonus opportunities, • Health, Vision & Dental Insurance generous employee cost share & low deductibles, • PTO, paid holidays, • 401k with company match component, • Career development opportunities, • Full tuition reimbursement, • Engaging culture; celebrating the wins and important employee milestones About the Role: The CSR serves as the frontline representative of Hercules Sealing Products, responsible for delivering a superior customer experience through inbound phone and email interactions. This role requires a balance of technical product knowledge, customer service expertise, and sales acumen to assist customers with quoting, order placement, product recommendations, and issue resolution in a fast-paced call center environment. Schedule: • Monday - Friday, 10:00 a.m. 6:30 p.m. EST What You'll Be Doing: Customer Engagement & Sales: • Answer inbound phone calls in a professional, courteous, and efficient manner., • Provide quotes and process orders accurately through the ERP and CRM systems., • Consult with customers to identify and recommend appropriate hydraulic seals and components based on specifications, needs, and application., • Upsell related products and services where applicable to add value to the customer and meet revenue targets., • Respond to inbound customer emails with clear, accurate, and timely information., • Validate customer information and product specs before order processing., • Handle customer order changes, cancellations, and delivery updates., • Accurately document customer interactions, quotes, and resolutions in CRM., • Update account details, contact information, and preferences in real time., • Troubleshoot common customer concerns and work collaboratively with internal teams (e.g., Admin, Operations, Tech Support) to resolve., • Escalate service delays, product concerns, or complaints to the supervisor with context and supporting documentation., • Maintain adherence to assigned schedules including breaks and availability standards., • Meet or exceed key performance indicators (KPIs), including service level, call handling time, first call resolution, email response time, and quality scores., • Stay current on hydraulic seal products, kits, industry trends, and internal processes., • Participate in regular training on new systems, procedures, and customer interaction best practices., • Reference and contribute to internal knowledge base when applicable. Required Skills & Qualifications: • 2+ years of customer service or call center experience preferred (industrial or parts-based environment a plus), • Strong verbal and written communication skills, • Basic understanding of mechanical or hydraulic components helpful, • Ability to multitask across systems (ERP, CRM, phone queue, email), • Comfortable working in a high-volume environment with frequent changes, • Professional, positive, and customer-first attitude Work Environment: • Fast-paced call center with expectations for multi-channel support, • Requires sitting for extended periods and continuous use of headset and computer, • Occasional cross-team collaboration (Sales, Tech Support, Admin, Warehouse) This company participates in E-Verify, an online program that verifies employment eligibility. As part of our hiring process, we will electronically verify the employment eligibility of newly hired employees.

Job Description Position Summary: The Therapy Services Representative will be responsible for all aspects of Therapy front end office functions from greeting the patient on the first visit, through their final visit at discharge. Major areas of the Front Desk Representative include benefit verification and authorization, patient financial responsibility collection, Therapy chart maintenance, patient scheduling, financial end of day collection reconciliation, and patient follow up on all Business Office related functions regarding Therapy Visits. Key Responsibilities: • Provide Excellent Customer Service at all times., • Obtain therapy benefits for all patients including new, splint, and Home Programs two days in advance after the patients appointment, • Obtain therapy benefits through insurance websites that allow this to be done online. Print benefits and keep in chart, • Obtain authorization for Therapy visits two days in advance, through Online Portals or direct phone contact to the insurance companies., • Monitor patient visit count and obtain reauthorization as needed for continued Therapy Visits., • Communicate when needed to Primary Care Physician, Insurance companies, and Case Manager/Adjustors when authorization is needed for patient., • Create/prepare new patient therapy charts; always keep all charts neat and orderly., • Attend and participate in the monthly staff and FD meetings in your clinic., • Ensures that all tasks are completed after leaving at the end of your schedule shift., • Acknowledge and greet all patients upon arrival to the Therapy department., • Collect all co-payments, co-insurance and deductibles at the time services are rendered., • Explain in detail all new patient paperwork including benefits to all new patients, • Daily chart preparation for all new and continued patients., • Prepare all patient charge tickets for Business Office processing., • Follow up on all inactive patients., • Schedule all Therapy New and Established patients per the Therapy Plan of Care., • Communicate well with patients, visitors, and all FOI team members, • Complete Chart Discharge procedures and prepare for Medical Records., • Distribute and Collect Mail 2 times a day, • Assure compliance with all company plans, policies and procedures set forth by the Florida Orthopaedic Institute, • High School Diploma or equivalent., • Must have excellent customer service skills., • Ability to multi-task Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: • Full time opportunities available, with room for career growth and advancement., • Excellent job security and stability, to promote an optimal work life balance., • Be part of this dynamic and growing high level Therapy Services team! Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Job DescriptionSalary: $110,000-135,000 + bonus and commission plan TOGETHER, WE DELIVER HIGH-QUALITY SOLUTIONS At Hercules Sealing Products we are the premier name in the aftermarket hydraulic equipment repair parts sector. As a cornerstone of the fluid power industry, we leverage decades of expertise to meet the demands of partners worldwide, embodying the essence of a global leader originating from a foundation of unparalleled service and quality. We're excited about the future and committed to continuing this legacy. Our success is deeply rooted in the caliber of our team members. We are committed to fostering a workplace culture that prioritizes employee development, encourages collaborative teamwork, and offers stimulating tasks paired with meaningful rewards for accomplishments. Our culture is anchored in the values of Humble Servant Leadership, Engaging Environment, Respect, Customer Centric, Uncompromised Integrity, Leveraging Our Skills, Embrace New Ideas, and Surpass Expectations. About the Role: The Director of Commercial Services is responsible for driving revenue growth, optimizing customer-facing operations, and managing commercial strategies such as customer engagement, inside sales, account management and business development. They align operational processes with market demands, set KPIs to manage performance of the Customer Service Reps, Account Managers and Business Development Representative; manage key client relationships, and improve profitability. The Director of Commercial Services will also be responsible for developing best-in-class training and quality programs for employees in their organization, as well as onboarding and engagement. This position will lead the Inside Sales organization for Aftermarket, which includes the Customer Service Center and Account Management. Key Responsibilities: • Team Leadership and Talent Development: Recruit, select, mentor, and develop leaders and team members. Promote a culture of service excellence, accountability, and continuous improvement. Execute talent reviews, provide ongoing feedback, and minimize turnover through effective training and employee relations. Provide leadership for the Customer Service Manager and Supervisors, the Inside Sales Account Management team and the Business Development Representative to maximize growth opportunities for the business., • Collaboration and Communication: Work cross-functionally with other departments, especially External Sales, Product Development, Ecommerce and Marketing to align support services with organizational priorities. Serve as a liaison between internal stakeholders and external partners., • Strategic Planning: Develop and execute commercial strategies for the Inside Sales and Customer Service organizations to achieve revenue goals and expand market share., • Operational Optimization:Streamline internal processes, manage major system upgrades, and enhance service delivery to ensure efficiency., • Financial Oversight:Oversee budgeting, forecasting and key performance indicators (KPIs) to maximize profitability., • Market Analysis:Monitor industry trends and competitive landscapes to identify new business opportunities and market threats. This position provides strategic leadership, direction and support for the following departments of Hercules Aftermarket: • Inside Sales: Includes the Account Management team, who plays a key role in driving strategic revenue growth by managing high-potential territories, reactivating dormant accounts, and nurturing new opportunities generated by the Business Development Representative (BDR) team. The Inside Sales Account Managers are responsible for territory ownership, customer engagement, quoting, and long-term account growth, working in tandem with BDRs who focus on top-of-funnel prospecting and new lead generation., • Customer Service: Direct leadership for the Customer Service Manager, who manages a team of 20-30 customer service representatives that take inbound calls to support customers with product questions, processing orders and other troubleshooting of our services and products. Qualifications: • Bachelors degree in Business, Marketing or related field | equivalent years of experience, • 5+ years of progressive leadership experience in manufacturing, industrial or distribution industries, • Proven track record in supporting operations, new business, and client retention strategies, • Strong understanding of the business, products, systems and the pipeline development sales process for new and existing clients, • Proven experience managing vendor contracts, • Familiarity with CRM systems (Zoho preferred), sales reporting tools, and MS Office., • Demonstrated ability to lead and develop a high-performing team., • Strong financial acumen, negotiation skills, and leadership capabilities., • Ability to thrive in a fast-paced, matrixed organization with complex stakeholder needs., • Ability to travel as needed. Hercules participates in E-Verify. Upon hire, we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization

Job Description POSITION TITLE: Client Experience Specialist (Bilingual English/Spanish) DEPARTMENT: Client Success POSITION REPORTS TO: Client Experience Manager STATUS: Employee, Full Time, exempt LOCATION: In Office, Clearwater, Florida BENEFITS: Eligible for standard company benefits Summary of Role: If you love wellness and want to work for one of the fastest growing online fitness and nutrition brands in the country, this could be your dream job. We are looking for a friendly and hard-working Client Experience Specialist to join our team. The ideal candidate should have an outgoing and positive demeanor, positive work ethic, and have a track record of working well with others in a team environment. In this role you will be expected to analyze client feedback, negotiate with clients, implement retention strategies, and compile reports for the Client Experience Manager. Applicants must have customer service experience, sales and retention minded, and are bilingual (Spanish). Essential Functions The Client Experience Specialist corresponds through multiple channels of communication in order to answer questions and/or address any concerns our clients, coaches, and/or community members may have. The duties of this role include, but are not limited to, exhibiting in-depth knowledge of client engagement channels, excellent client relationship management, a positive brand image, and exhibit high level retention skills to decrease potential client churn. In order to foster a well rounded client experience, this role must maintain daily communication with internal/external team members and clients, and provide usable feedback that promotes meaningful changes to the organization and our clients. • Provide world-class service for current FASTer Way clients, coaches, and community members, • Engage in multi-platform outreach to nurture prospects and ensure strong growth of both new client and VIP programs, • Proactively communicate with clients who would like to initiate a change in their new client or VIP membership status, • Provide consistent high quality customer service experience to all conversations that lead to a quality client experience and ultimately to increased client retention, • Take customer calls and provide accurate, satisfactory answers to their queries and concerns resolving customer complaints via phone, text and/or email in less than two hours, • De-escalate situations involving dissatisfied customers, offering patient assistance and support, • Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items, • Report and track specific KPIs and benchmarks, • Collaborating with cross-functional peers, as well as the programming, production, marketing, and sales teams to enhance client services and brand awareness, • Aligning client experience strategies with marketing initiatives, as well as informing customers about new product features and functionalities., • Identifying client needs and taking proactive steps to maintain positive experiences in order to decrease company churn, • Analyzing client feedback on cancellation reasons and pairing the best solution to retain the client, • Documenting processes and logging technical issues, as well as client compliments and complaints, • Assist in informing management of industry trends and new CRM technologies, • Bachelor's degree in marketing, communications, advertising, business management, or in a related field preferred, • Bilingual - Fluent verbal and written Spanish, • Minimum 2 years of experience as a client experience representative/specialist or a similar position, • Extensive experience in gathering interpreting client experience information, • Demonstrated collaborative, organization and operation skills with a proven ability to handle multiple tasks and projects simultaneously, • Discipline to work independently and meet established deadlines with an exceptional attention to detail and pride in quality of work, • Knows how to collaborate with and influence both internal and external partners, • Solid knowledge of online client engagement platforms and channels like HubSpot, Salesforce, Salesmsg, Zendesk, Ticketing Systems, AirCall, Post Affiliate Pro, SamCart, • Proficiency in Google Workspace and Slack, • Quick learner, creative thinker with outstanding verbal and written communication skills, • Strong interpersonal skills, curiosity, positive attitude, drive and collaborative spirit, • Ability to succeed in a fast-paced environment FASTer Way Commitment FASTer Way to Fat Loss (a subsidiary of Tress Marketing Solutions, LLC) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status or medical condition. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, abilities and physical demands. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. By signing below, I acknowledge and affirm that I have read, understood and discussed any problems that I may have fulfilling the duties outlined in the above job description with Human Resources. Job Posted by ApplicantPro