Customer experience jobs in New York, NY - Page 15Create job alerts

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Oversee and provide guidance to the IT customer support technician te...

Strong service focus with experience of delivering excellent customer experience while maintaining high retail standards. As the leader, you will hire, train, coach and motivate a team of Visual Merchandisers. To be successful in this role, you will have at least 4 years prior experience in a Vis...

Showcase customers’ work, celebrate their success stories, and turn our customers into heroes. Update and educate customers on feature launches and enhancements via changelog, release notes, and monthly newsletters. Host events like meetups, roundtables, panels, fireside chats, and workshops to b...

Senior Product Manager, Customer Experience. The Customer Experience Product Management team focuses on providing technical solutions and tooling for our players and customer support agents to improve the player journey. Understand the Users: Identify the account management and privacy needs of o...

Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps. Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. Utilize sales strategies and deep product knowledge to guide custo...

Lead, mentor, and develop a high-performing eCommerce team. Manage relationships with external vendors and partners to enhance eCommerce capabilities. Strong understanding of eCommerce platforms, digital marketing strategies, and customer experience optimization.

Demonstrate and enhance the sales process and customer experience through side-by-side field coaching and sales huddles. Effectively provide leads to Account Executives in accordance with Direct Sales Deployment strategy. Develop direct reports to consistently achieve their Data, Mobile and Reven...

As the Director of Digital Transformation, you will be responsible for defining and implementing the technology strategy for transforming our contact center operations and customer experience. Define and communicate the technology strategy and vision for digital transformation of our contact cent...

No prior experience is required, but past customer service, account management, or sales experience is a major plus!. Entry-Level Outside Sales Professional Qualifications:. Let’s Talk Benefits & Perks for Our Entry-Level Outside Sales Professionals:.

Has significant fullstack experience working with the core technologies of our stack: React, Node, and Postgres (or else relatable experience with similar technologies). Architect, build, launch, and support customer-facing fullstack features and systems. Senior Full Stack TypeScript Engineer, Op...

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain complia...

Ensure appropriate recordkeeping and documentation associated with all customer service processes and procedures. Three (3) years or more Internal Account Management or Business-to-Business Customer Service experience. Five (5) years or more Account Management or Customer Service experience.

Director Title VI Analysis, Equity and Access. Director Title VI Analysis, Equity and Access. Under the guidance of the Deputy Chief Diversity and Inclusion Officer, Operations & Programming and working closely with Operations, Planning, Customer Experience, and/or the Systemwide Accessibility Un...

A company in the food industry is seeking a motivated Field Sales Representative to drive sales by networking with retailers in Brooklyn and maintaining existing accounts. Maintain accurate records of customer interactions and sales activities. Previous sales experience, preferably in the food in...

A growing company is looking for an enthusiastic Sales Representative to join its dynamic team, with entry-level positions available. Continuously learn and adapt to the company’s offerings and sales techniques. Previous sales or customer service experience is a plus, but not required.

The Director of Digital Marketing will oversee digital strategy planning and execution, ensuring alignment with business goals, customer engagement, and revenue growth. Track KPIs to evaluate the impact of digital marketing activities. Strong experience with cross-channel digital marketing (web, ...

As Confluent grows and develops the Data Streaming Platform, the Product Security team is at the center of the conversation, bringing seamless security functionality across all of our products to ensure the best customer experience on the DSP. Deliver high impact to the business by driving import...

The Clinical Training Manager will assist with the day-to-day administrative training and compliance functions to increase staff development. At least 2 years of experience as high-level training manager with specific experience in care management, population health, quality/compliance customer s...

At First Student, our Routers are a constant reflection of our company’s commitment to safety and customer service. The Router is responsible for establishing efficient routes, maintaining driver routes, and consulting with school officials regarding bus routes. Router Required Experience and Ski...

Product Manager (Data Solutions & Instrumentation) with a major corporation, on-site in New York City, NY. Product Manager (Data Solutions & Instrumentation). Demonstrated expertise in Adobe Experience Platform (AEP) across all Data Management areas (Schemas, Datasets, Monitoring) and Customer Jo...

You'll guide your teams to design for diverse customer personas—supporting internal design teams building on the platform, while also crafting exceptional experiences for Rippling’s end users. You have 8+ years of professional design experience and 5+ years managing and leading design and creati

Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work. Customer service experience, with banking, credit union, or call center experience preferred. The Member Service Specialist is cross trained and responsible f...

As a Team Leader, you will motivate and coach your team of Sales Associates to provide an exceptional store environment and customer experience, while optimizing sales. Overseeing a team of Sales Associates and reporting directly to the Department Manager requires a bold team player to take the r...

Ensure the most appropriate change disciplines (Continuous Improvement, Knowledge Management, Automation, Customer Experience, etc. Proactively pursue self-development and improvement in skill sets on a continual basis. Requires visual acuity to read and interpret a variety of correspondence, pro...

Reporting to the VP of Customer Success, your key focus in this role will be to build and manage a world-class team. Own the success of customers, including product adoption, value tracking, and retention. Experience building a customer success organization in a high growth environment, ideally a...

The Brand Ambassador is the associate in charge of greeting, welcoming, and assisting employees, tenants, owners, guests, and visitors to Hudson Yards; they set the tone of the experience each customer is going to have as they cross the property’s threshold. The Brand Ambassador post is positione...

As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through vir...

Customer/member service experience preferably from a health plan with a high-volume call center. Verifying customer and insurance data. Protecting patient information and maintaining customer confidence.

Utilize your sales experience to effectively present treatment options, answer patient questions, and explain the benefits of recommended treatments. Experience in sales, healthcare, dentistry or customer service is required. Experience in a dental office or related field is a plus.

Join the Hudson Yards Experiences Team as a Full-Time Seasonal Guest Experience Ambassador at the Iconic Edge!. Hudson Yards is currently seeking full-time seasonal Customer Experience Ambassadors to help us through the upcoming busy summer season! You will be responsible for being the primary po...

At least 4 years of experience with UX and UI design. Principal Associate, UX/UI Designer. Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts tha...

The Sales Specialist is expected to role model Goodwill values in all actions and interactions in order to create a positive customer-centric experience. The Sales Specialist is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, se...

Join eToro as a US Customer Experience Analyst, supporting the Customer Experience Team Lead in enhancing our support program for U. Provide valuable insights and feedback on issues, trends, and bugs impacting the overall customer experience.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Provides customer support and stellar service to meet the needs of our Molina members and providers.

The Experience Engineering team is responsible for Metering, Billing, Metrics, Observability and monitoring integrations, Usage (Product) Insights, Customer Success and Admin tooling, etc. Support and mentor team members to grow technical skills.

They'll also provide executive sponsorship for key customer accounts in the Federal government, acting as a trusted advisor and recognized expert. Engage, build relationships, and influence senior leadership across federal customer accounts to understand their objectives. Experience leading or se...

The Customer Care Associate (CCA) is responsible for assisting members and clients at an assigned Fidelis Care office location. Healthcare customer service experience in a fast-paced environment is highly preferred. The CCA assists, educates and resolves client and member inquiries by providing i...

Our busy hotel is seeking an energetic, customer-oriented maintenance engineer to ensure that all of our visitors have an excellent experience at our property. Manage the hotel's machinery and preventive maintenance procedures.

Retail customer experience preferred. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX

Technical Engagement Manager, Gen AI. Within Scale, you will work cross-functionally with Operations, Product Managers, Sales, and other teams as the primary customer operations advocate. A technical background (education or professional experience with CS, Economics, Statistics, Engineering).

Immerse yourself in a customer-centric mindset, demonstrating an unwavering commitment to delivering an exceptional customer experience. Join the Condé Nast Journey: Crafting Experiences, Shaping Futures. Salary offers are based on a wide range of factors including but not limited to relevant ski...

Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and...

The Partner Solutions Architect is a senior role within the Solutions Engineering team aligned with global alliance partners. You have deep experience influencing enterprise solution architecture across various senior stakeholders at partner and customer organizations. Engage with alliance partne...

Experience within the billing domain, including account systems, microtransaction platforms, metered-billing, etc. You’ll be deeply involved in building flexible, new systems to support customer billing use cases, implementing complex billing partitioning schemes based on dynamic criteria, and/or...

Customer Service and Patient Experience Professional:. Customer Service & Patient Experience Professional. This entry-level healthcare management position allows professionals to practice and grow their leadership skills while overseeing patient/guest experience and employee engagement.

What makes White Glove Community Care the right place for you? Our awesome benefits package, variety of opportunities, and customer service of course! We serve, develop and respect employees in environments created to optimize their job effectiveness, experience, and satisfaction. RN Registered N...

Own the success of customers, including product adoption, value tracking, and retention. Experience building a customer success organization in a high-growth environment, ideally a B2B SaaS startup/scale-up/PLG. Strong sense of ownership and eagerness to build and define the customer success func...

Shift Manager Employees are entitled to compensation commensurate with skill and experience. Join KBP Foods' KFC franchise as a Shift Manager and lead a dedicated team in delivering exceptional customer service at one of our bustling locations. Ability to develop your leadership skills and seek A...