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Commercial Lines Account Manager – Small Business Unit Foxborough, MA | 95% Remote (MA & RI residents only) Full-Time | $60,000–$85,000 Base Salary We’re partnering with a well-established insurance organization seeking a Commercial Lines Account Manager to support a book of Small Business commercial clients. This is a generalist role focused on client service, renewals, and relationship management—ideal for a proactive insurance professional who values autonomy, stability, and work-life balance. What You’ll Do • Manage a portfolio of small to mid-sized commercial lines clients, • Handle day-to-day servicing, policy renewals, and client communications, • Partner closely with producers and internal service teams, • Maintain strong client relationships and ensure coverage needs are met, • 3–4 years of commercial lines insurance experience, • Solid understanding of core commercial coverages and risk management, • Strong communication, organization, and follow-through skills, • Experience with agency management systems (EPIC is a plus, not required) Compensation & Benefits • Base Salary: $60,000–$85,000 (based on experience), • Medical, dental, and vision insurance, • 401(k) with company match, • Minimum of 3 weeks PTO (additional time negotiable), • All paid holidays, including Columbus Day and Patriots’ Day, • 95% remote work environment, • In-office onboarding and training (up to 12 weeks) This is a great opportunity to work independently within a supportive and stable team while building meaningful client relationships. Apply today or message us directly to learn more—confidentially.

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You'll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses. Driving small business results, you'll generate new business through prospecting, networking and working leads and referrals. * Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives. * Growing your customer base by acquiring and retaining accounts in the small business segment. * Utilizing solutions-based selling techniques to solve business problems for your customers. * Outbound sales prospecting and customer visits. * Servicing the needs of the existing customer base. * Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business. Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience. Our ___ (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! * Best in class medical, dental and vision * Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both. * Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth. * Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives * Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days) * 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent) * Up to $8k per year in tuition assistance * Expand your knowledge through various industry certifications through Verizon's Get Certified program * Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more. * From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. You'll need to have: * Bachelor's degree or four or more years of work experience. * Three or more years of relevant experience required, demonstrated through work experience and/or military experience. * Experience in sales, marketing or customer service. * Valid driver's license. * Willingness to travel. Even better if you have one or more of the following: * A degree - Associates or Bachelor's Degree or related certifications/college courses. * Outside sales experience including outbound prospecting. * Wireless sales experience exceeding quota. * Experience influencing a team to drive sales results. * Capability to drive positive results in a team environment. * People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels. Build your resume with this hybrid outside sales role that will provide career pathing to larger and more complex business sales opportunities. Take advantage of this unique sales role where the opportunities to move to other exciting sales channels are unlimited. Verizon is an award winning company and has been recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly Employer. Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you. Be challenged. Our technologies and our customers' needs are always evolving. You'll be at the forefront of the tech world's latest trends If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. 40 Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $39,500.00 - $64,700.00.

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to $750 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to $750 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, part time studies, • No call centre agent experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks Apply now and see if you qualify.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Food Service Specialist Hours:Per Diem Shift:Day/Evening shift with holiday rotation; Hours vary Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: • A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve, • Competitive pay and comprehensive benefits package, • Generous Earned Time Off Package**, • Employee Wellbeing Program, • 403B Retirement Plan with company match, • Tuition assistance / Federal Loan Forgiveness programs Southcoast Health is an Equal Opportunity Employer. Position reports to the Manager or designee. Perform a variety of duties including but not limited to prepare short-order foods, made to order foods and Garde Manger needed for all departmental feeding responsibilities, monitor food produced for quality, temperature and flavor; identify any issues via tasting, portioning and visual appearance and make corrections; extend accurately recipes to ensure proper yields and maintain meal costs, etc. Keep production and temperature records up to date and report any problems to the Chef or Manager on duty. Responsible for maintaining all refrigerators and freezers clean and organized. Follow established sanitation guidelines. Performs other reasonable duties as assigned. • Equal to completion of four years of high school or the equivalent is required., • A minimum of one year food service related experience required., • Experience with proper food safety/sanitation procedures preferred., • Knowledge of HACCP principles. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. * Compensation: Pay rate will be determined based on level of experience.

Seeking a role where you can enhance customer experiences and support a vibrant team! Bring your excellent communication and problem-solving skills to assist customers, manage transactions, and maintain a clean, welcoming environment. Enjoy a variety of perks while making a positive impact every day!

DOE / Health-Dental-Vision-Life-FSA-HSA / 401(k) plan - As a Call Center Representative, you will: Assist customers with inquiries and concerns through multiple communication channels including phone, email, and chat; Provide exceptional customer service by actively listening, empathizing, and findi

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during difficult times; Schedule appointments and manag

Competitive Pay / Health-Dental-Vision-Life-Disability / 401(k) match / 25+ days of PTO - As a Call Center Representative at ARMStrong Insurance Services, you will: Handle incoming calls from customers in a timely and professional manner; Provide excellent customer service by addressing inquiries, c

Competitive pay & benefits - As a Call Center Rep at Jackson Hewitt Inc. Receive inbound/ make outbound calls to clients to learn about and address their needs, complaints, or other issues with products or services; Respond efficiently and accurately to client inquiries, explain possible solutions,

Strong Hourly Pay / Medical-Dental-Vision-Disability-Life / 401k with 6% match / PTO (22 days) / HSA-FSA - As a FT Call Center Representative, you will: Handle incoming calls from patients and healthcare providers regarding billing and insurance inquiries; Provide excellent customer service by activ

Flex Schedule 7a-11p EST / Medical-Dental-Vision-Life-AD&D / 401(k) +3% / Generous PTO + Parental Leave - As a FT - Call Center Representative - Work From Home at Lap Of Love, you will: Assist clients with their end-of-life care needs by answering phone calls and providing compassionate and empathet

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #705202, located at: 643 State Road N. Dartmouth MA, 02747 and store # 705981, located at: 555 Pleasant St, Fall River, MA 02721. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistently with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must have a valid, unrestricted Driver's License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodationPreferred Qualifications:, • Have at least a High School diploma or GED, • Have at least one (1) year of experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint-related products, • Have previous work experience operating tinting and mixing equipment, • Ability to read, write, comprehend, and communicate in more than one language, • Ability to read, write, comprehend, and communicate in Spanish #SHWSales

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Na

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in Na

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and professional manner; Troubleshoot and resolv

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Customer Support / Remote] - Anywhere in U.Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain cus

You can do this part-time or full-time * Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. This position is perfect for anyone looking for temporary, part-time or full-time work. Remote Work From Home Customer Service Representative Agent - Par

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Service Specialist at Brooks, you will: Answer inbound calls and respond to customer inquiries in a professional and courteous manner; Listen and understand customer needs to provide appropriate solutions; Troubleshoot

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Harvey Waste & Recycling,a Waste Connections Company is looking for a High EnergyCall Center Representativeto join the team at our Hauling location inNew Bedford, MA. Schedule: Monday through Friday 8:00am to 4:30pm Pay Rate: $22.00 per hour Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: * Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice. * Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information. * Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues. What we need from you: * 2 years ofhigh volume Customer Serviceexperience * Experience with Microsoft Word, Excel and Outlook * Excellent verbal and written communication skills What you'll get from us: * Competitive Compensation * 401(K) with company match; let us help you save for your future * Healthcare; Medical, Dental, Vision * Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund * Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACOffice

Job Description Join Our Team as General Manager at the New Bedford Harbor Hotel in Historic Downtown New Bedford, MA! At Lafrance Hospitality, we empower our General Managers to thrive while creating memorable experiences for our guests. Join our team and be part of a company that prioritizes growth, creativity, and exceptional service. With over 75 years of industry experience, Lafrance Hospitality invites you to embark on an exciting journey with us! Why Join Us? As the General Manager of this one-of-a-kind boutique hotel, you will lead a team dedicated to excellence. Your vision and leadership will shape the guest experience, drive revenue, and ensure our property stands out in the market. What You’ll Do: • Lead with Purpose: Implement innovative strategies that enhance our property’s vision and market position., • Drive Performance: Prioritize revenue growth and financial success while ensuring an exceptional guest experience., • Build a Winning Team: Recruit, train, and inspire a dedicated team committed to excellence and high employee retention., • Manage Budgets: Create and execute the hotel’s annual operating budget while excelling in P&L management, forecasting, and STR analysis., • Operations Oversight: Lead all hotel disciplines, including Sales, Front Office, Housekeeping, and Maintenance. What We’re Looking For: • Prior General Management experience in a focused, full-service, or boutique hotel environment is preferred., • A proven track record in hiring, training, and motivating teams to achieve exceptional guest service., • Strong skills in budget management and financial forecasting., • Excellent communication and interpersonal skills., • A genuine passion for hospitality and enhancing guest experiences. Ready to Embark on This Exciting Journey with Us? Apply today and let’s create extraordinary moments together at the New Bedford Harbor Hotel! Type: Full-time Pay: Salary - From $58,000.00 to $65,000.00 per year Schedule: • Holidays, • Weekends as needed Keywords: general manager, hotel general manager, hotel manager, hotel, H O T E L S, hotel management, hospitality, travel Requirements • Prior General Management experience in a focused, full-service, or boutique hotel environment, • Ability to hire, train, and motivate a team to achieve exceptional guest service and employee retention, • Some Food & Beverage background is preferred but not required., • Experience in developing and executing strategic marketing plans, • Strong sales leadership skills and ability to actively participate in sales efforts, • Proven ability to create and execute the hotel's annual operating budget, • Command of P&L management, forecasting, and STR analysis, • Knowledge and experience in managing all disciplines of the hotel including sales, front office, housekeeping, and maintenance, • Excellent communication and interpersonal skills, • Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching, • DailyPay - Get paid any day!, • Exciting Bonus Program, • Tuition Reimbursement, • An Annual Review Program, • Company Wide Hotel Room Discount Program, • Engage in Fun Company Events & Group Activities, • Mentorship Opportunities Available, • Ample Room for Growth

We are looking for a friendly and proactive individual to enhance the shopping experience by assisting with daily operations, merchandising, and customer interactions.Bring your customer service skills and organizational abilities to create a welcoming environment while managing cash transactions an

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $16.50 - $18.50

Interested in a minimum starting hourly rate of $19.If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dyn

We offer National Health, Dental, and Vision coverage.

Clean and inspect equipment on the lot including checking fluid levels.

Dollar Express is the newest entrant in the dollar store segment of the retail industry.Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states.As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our cus

Job Description POSITION DESCRIPTION POSITION TITLE: FLOATING CUSTOMER SERVICE SUPERVISOR DEPARTMENT: COMMUNITY BANKING/BRANCH ADMINISTRATION LEVEL: 105 LOCATION: South Coast Region Home Branch: Ashley Blvd Branch, New Bedford, MA *This position requires flexibility to float between our Fall River, Dartmouth, New Bedford, & Fairhaven branches as needed. Mileage reimbursement may be available for travel between locations Bilingual: Spanish/Portuguese a plus FUNCTION: N/A Under the direction of the Regional Manager, the Float Customer Service Supervisor is at the forefront of customer interactions that provides high quality service that earns the long-term loyalty of our customers at various locations, where needed. Leverages communication skills and banking knowledge to engage with customers. Understands customer’s needs which will provide financial solutions and advice to resolve issues and help customers achieve their financial goals. Responsible for the daily supervision of the branch teller staff, creating a high-quality service team that earns the long-term loyalty of the customers. Oversees and conducts the accurate processing of various customer transactions. The Float CSS coaches the teller team in all aspects of relationship development, service, and operations, responding to customer inquiries by answering questions, resolving problems or referring customers to the appropriate personnel. The Supervisor is responsible for the daily control of the branch’s main vault, distributing and receiving cash to/from the staff. Demonstrates a willingness to do more than is required or expected by embracing the Bank’s mission statement and core values, which will improve results and morale as well as create new opportunities. RESPONSIBILITIES: RELATIONSHIP DEVELOPMENT AND SERVICE • Be the face of BayCoast Bank, presenting a professional, friendly, and helpful appearance with every interaction and ensuring that the teller staff consistently provides high quality customer service., • Effectively engages with customer inquiries in a courteous and efficient manner according to the Bank’s problem resolutions procedures., • Accurately processes various customer transactions., • Leverages problem-solving by speaking clearly and persuasively in positive and negative situations. Listens and obtains clarification., • Models and promotes Customer Centric service standards to the teller staff., • Initiates contact with customers to ensure satisfaction., • Enthusiastically participates in and supports Bank-sponsored marketing initiatives, sales meetings, training programs and campaigns/contests., • Promotes a desire to help or serve both internal and external customers, to understand and meet their needs., • Serves as an active member of the office customer service team with opening deposit accounts, taking loan applications, problem solving and providing Solutions to customers., • Embraces the Bank’s commitment to Solutions by seeking and recognizing opportunities to refer our customers and new business to different areas of the Bank, BayCoast Insurance, BayCoast Financial Services, Plimoth Investment Advisors, and Baycoast Mortgage, • Uses Salesforce to track identified tasks, leads, and opportunities. Strongly encouraged to utilize and track referrals through Solutions to ensure proper credit and recognition., • Strives to meet and exceed branch initiatives and goals., • Seeks and promotes opportunities to provide Merchant Services and Elan credit card products to customers., • Maintains a current registration with the Nationwide Multistate Licensing System (NMLS). STAFFING AND COACHING • Manages the daily staffing schedule and maintains a smooth workflow behind the teller line., • Motivates, trains, and coaches the staff to improve relationship development and service skills., • Provides guidance to subordinates in the more complex or non-routine aspects of their work., • Consistently ensures staff adherence to bank policies and procedures regarding branch operations, security, and employment practices., • Motivates staff to improve product knowledge through periodic testing., • Exhibits confidence in self and others; inspires and motivates others to perform well. Effectively influences actions and opinions of others; accepts feedback from others. Gives appropriate recognition to others., • Provides training to new tellers, as needed., • Coaches each staff member to provide exceptional service by completing monthly Observations and establishing action plans., • Participates as a “team player” to accomplish branch tasks., • Helps staff to develop their skills in order to achieve their goals which assist in their career path development. OPERATIONAL • Responsible for overseeing the daily supervision of the teller line while performing the following duties:, • Responsible for the daily control of the vault, placing orders for cash in order to maintain an adequate on-hand cash supply. Ensures the security of the main branch cash, supplying and receiving cash to/from tellers when needed and is responsible for its settlement at days end., • In the absence of the manager and when there is no Asst. Mngr. assigned, may be responsible for the daily operations of the branch and monthly and quarterly branch reports., • Balances the ATM, night deposit and subject to verification bags daily., • Issues Debit/ATM cards through Card @ Once and performs maintenance when cards are compromised due to lost, stolen or fraud., • Demonstrates complete knowledge of Customer Service Associate (teller) transactions and performs Customer Service Associate (teller) transactions & other duties as needed., • Consistently produces and exceeds the expected volume of teller transactions; adhering to the established teller difference limits., • Prepares source documents completely and accurately and processes the appropriate paperwork correctly and promptly., • Ensures monthly cash audits are completed/submitted on a timely basis., • Maintains a high degree of accuracy, organization, and productivity in overseeing and conducting customer transactions., • Signs bank checks, approves certain checks for encashment, and overrides certain transactions in accordance with proper procedures., • Assists the Supervisory Staff in monitoring service performance and reports incidents to Branch Manager or Assistant Branch Manager., • Assists in communicating goals and evaluating performance vs. goals set., • Has a commanding knowledge of the features and benefits of BayCoast Bank products and services, ensuring the staff is also knowledgeable in products and services., • Assists with the safe deposit box function., • Process wire transfer request and approves wires in accordance with proper procedures., • Accurately completes the loan application process., • Inventories and orders branch supplies, as needed., • Quickly responds to internal inquiries from other departments or areas., • Maintains a neat, organized work area., • Is responsible for opening and/or closing the branch in the absence of the Manager and Assistant Manager., • Adheres to the Banks confidentiality policy and the safeguarding of customer information., • Participates in Bank sponsored community events and organizations., • Attends all required trainings/meetings as assigned or scheduled., • Performs additional duties as requested. Knowledge/Skills/Experience Requirements: Minimum 1- year experience as a teller in a bank or other financial institution. Strong supervisory and interpersonal communications skills. A thorough understanding of teller operations. Professional telephone communications skills. Enthusiastic, customer- focused team player. Organized and dependable. Good knowledge of bank terminology, products and services. Skilled in typing and general use of office equipment. Ability to work accurately with figures and to perform detailed work. Positive and helpful attitude. Physical/Work Condition Requirements: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodation for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to sit, talk, hear, lift up to 50 lbs. pull open and close the vault or cash safe door, and may be required to work evenings and/or weekends, attend remote meetings and/or travel. Equipment Used: General office/bank equipment. Computer, printer, coin machine bill counter, copier, scanner, FAX, Card @ Once instant Debit/ATM card printer, safe deposit time recorder, alarm system, surveillance monitoring system.