Customer Service jobs in Maryland - Page 9

Job Description To support continued growth and deliver exceptional service to our clients, our Health & Employee Benefits (HEB) team is looking for an Account Manager. Account Managers play a key part in managing and strengthening client relationships across the full benefits lifecycle - from onboarding and renewals to open enrollment, compliance support, and ongoing guidance. Responsibilities include coordinating benefit marketing and renewals, leading client meetings, managing carrier and partner relationships, supporting open enrollment strategy and execution, maintaining accurate records and compliance documentation, and identifying coverage gaps and cross-selling opportunities. This role collaborates closely with Advisors, Client Service, carriers, TPAs, and internal leadership to ensure clients receive proactive, organized, and high-quality support year-round, while staying current on industry, regulatory, and carrier updates. Key Requirements • Minimum 2 years Health & Welfare account management experience in MD/DC/VA, • Bachelor's degree from a four-year college or university, or industry experience, • Active Life/Health License or ability to get licensed within first 90 days of employment, • Current and relevant knowledge of legislation, market trends and issues affecting the Health & Welfare market, • Thorough understanding of the marketing/vendor search process and the ability to manage the total process, • Thorough understanding of medical, dental, life/AD&D, disability, vision, etc. coverage, • Understanding of the self-insurance and reinsurance coverage concepts preferred, • Understanding of various benefits administration technology alternatives, • Strong communication skills (written and verbal) with an ability to present and manage presentations covering complex topics, • Effective time management skills that allow the candidate to effectively multi-task, as well as prioritize and organize complex projects and balance long term goals, • Ability to work in a fast-paced environment, • Proficiency in appropriate software, including but not limited to Microsoft Office (Word, Excel, and Outlook, PowerPoint, Teams) and Adobe Acrobat Please see job description for further details.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our team is small but mighty, with three full-time team members who work together in a friendly, supportive environment. Im also very invested in helping my team succeed, not just professionally, but personally too because when people feel supported, they do their best work. Outside of the office, Im a proud University of Akron graduate with a B.S. in Business, and Ive earned both the Chartered Life Underwriter (CLU) and Chartered Financial Consultant (ChFC) designations through The American College. I spend my time outside of work with my family, training for cycling races, and staying involved through my church and a local Annapolis-area Christian school. For our team, we offer a retirement plan, generous time off, and a workplace culture where you can truly learn, grow, and enjoy coming to work. If youre self-motivated, authentic, and ready to build a long-term career while making a real impact, youll fit right in here. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Jim Brown - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Job Type: Full-Time, Exempt Duration of role: Permanent Number of Position: 1 Reporting to: Strategic Accounts Director Location: Columbia, MD About Us At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $600m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner. Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact. We are excited to potentially welcome you as part of our team as we continue to grow on a worldwide scale. About the Role The Strategic Account Manager represents Tate Access Floors out in the market in a professional manner, exhibiting the sales and technical skills required to position Tate as the preferred manufacturer and supplier of structural ceiling, containment systems, modular containment systems, liquid cooling manifolds and value-added products as they become available to the business. What You’ll Do • Hunter mindset- Actively pursues and develops target accounts with strategic importance to the business, leveraging their contact book and internal connections., • Stakeholder mapping of pursued accounts, identifying customer influencers and decision makers., • Promotes the sale of Tate products to meet or exceed the sales budget., • Identifies opportunities early to provide maximum visibility of the order pipeline., • Develops and maintains excelled customer relationships for assigned accounts, with stellar customer service and response times., • Tracks and develops account pipelines, identifying opportunities for portfolio progression, • Creates preferences for Tate products in assigned accounts, • Establishes positive relationships with owners, architects, contractors, and other key influencers in and around your assigned account, • Successfully manages the budget/bid process by understanding the project requirements, specifications and project scope. Provides competitive pricing direction. Follows up on outstanding bids to stay engaged with the sales process and to close the sale., • Actively pursues assigned accounts project Pipeline., • Provides presentations on Tate products, leveraging business product experts & sales engineers as needed., • Assists both the architectural and engineering communities with retrieving project specifications, project details, lessons learned and best practices, helping to position Tate as the go-to company for Tate products., • Reviews project cost estimates to effectively evaluate bid price recommendations., • Makes pricing decisions based on the competitive environment, factory loading, margin targets, and other considerations., • Works with Tate’s Project Managers to ensure that customers are getting the necessary support for pricing requests, material requests, delivery requests, etc., to the dealer’s satisfaction., • Maintains project tracking in Salesforce CRM. Records pricing, contacts, and key activities for all projects., • Participate in Tate monthly call with Sales Director to review projects, information, strategies, issues, and concerns as necessary and relative to the projects, the region, the competition, dealers, and/or the individual., • Reviews of monthly sales, booking, and backlog reports., • Actively participates in membership organizations that will benefit Tate, enabling networking opportunities and the ability to create quality business relationships., • Provides cross territory support to other Regional Sales Managers in the promotion of Tate products., • Maintains awareness of individual contribution to and impact of the quality, safety, environmental, and product compliance policies and activities; reports all quality issues, unsafe acts, and unsafe conditions to the proper personnel. Additional Expectations • Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy., • Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands., • Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System., • Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service. What You’ll Bring • Minimum 5 years’ experience in a similar sales position., • Experience in the architectural and/or data center field is highly preferred., • Experience in product sales in Data Center environment preferred., • Self-motivated team player with excellent communication skills, presentation skills, and listening ability providing for business opportunities and the ability to establish and maintain long term relationships with key Customers, Architects, Contractors and Dealers., • Proficient in all Microsoft Office applications (Word, Excel, Power Point) and Outlook., • Position requires travel as necessary across assigned region and to Tate Corporate based out of home office., • Ability to interpret architectural plans and specifications. What You'll Get • Pay range: $180,000 USD to $230,000 USD. This role is eligible for a discretionary bonus., • Career Scope and Advancement: As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally., • World of Wellness Philosophy: We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a “Health Advocate.” We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness., • Corporate Social Responsibility: Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world., • Skills Development: Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set., • Mentorship and development: At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future., • Culture: We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence. Stay connected with us on LinkedIn for insights into life at Tate. Join us in our mission to make a difference through exceptional solutions. Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodations to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.

Job DescriptionBenefits: • Licensing paid by agency, • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Im a graduate of the University of Maryland and take pride in staying connected with the communities we serve. Our team is actively involved in a variety of local initiatives, including the annual Torch Run, Shop with a Cop, food bank support, local high school sporting events, and community golf tournaments. Giving back is an important part of our agencys mission. We offer health, vision, and dental benefits, a 401(k), PTO and paid holidays, free snacks and coffee in the office, and a strong focus on both personal and professional development. Our motto is friendly but professional. The culture in our office is laid back, positive, and close-knit. We enjoy working together and supporting each others success. Were looking for someone with great personality and energysomeone who is friendly, professional, and enjoys being part of a team that values strong relationships and great service. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Jane Staples - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Im a graduate of Clemson University, married with three kids, and a big fan of all things sports. Outside the office, youll usually find me at the beach, on the golf course, or spending time with family. We offer paid vacation and holidays, a Simple IRA, health benefits, and reimbursement for licensing costs to help our team grow professionally. Our office maintains a relaxed atmosphere with a strong focus on customer service and needs-based conversations that truly help people. If youre looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Andrew Tiller - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Office Based Patient Service Specialist (PSS) Job Summary: The Patient Services Specialist (PSS) is part of a cross-trained team that performs the following processes necessary for efficient operational function of a health center: pre-registration, registration, appointment confirmation, scheduling, and answer inbound phone calls. The position is responsible for greeting the patient and providing quality customer service. Receives co-payments and gives appropriate receipts to patients, and records payments in practice management system. Verifies insurance information, assists with enrollment in sliding fee and other benefit products. Scans patient related documents to electronic health record (EHR). This is a non-exempt, full-time position in pay grade 1 with the pay range of $16.17 - $19.41. The Patient Service Specialist reports directly to the Practice Manager and/or Operations Director. Required Skills/Abilities: • Must be proficient with technology and computer skills including Microsoft software., • Must have basic math skills., • The ability to handle cash and accurately complete bank deposit slips., • High school diploma or equivalent, • Previous customer service experience, • Primarily office-based work, • Commitment To Service, • Respect, • Quality, • Teamwork, • Patient Focus, • Integrity, • Accountability, • Caring & Compassion, • Professionalism, • Listening & Responding, • Safety, • Empathetic Outlook- The ability to perceive and understand the feelings and attitudes of others; the ability to place oneself “in the shoes” of another and to view a situation from their perspective., • Attention to Detail- The ability to process detailed information effectively and consistently., • Problem Solving- Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions., • Communicates Effectively- Developing and delivering multi-mode communication that conveys a clear understanding of the unique needs of different audiences., • Values And Ethics- Serving with integrity and respect in personal and organizational practices. Ensuring decisions and transactions are transparent and fair. Choptank Community Health System (CCHS) is committed to creating a safe and open healthcare environment that improves health outcomes and values and respects the unique experiences and perspectives of both patients and staff by: • Prioritizing access for all individuals;, • Offering ongoing training for staff to promote health awareness, preventive measures and early detection for the varied patient population on the Eastern Shore;, • Actively engaging with patients, families and staff;, • Customer Service, • Greets patients in a professional manner as they enter the health center., • Demonstrates AIDET with all patients, guests, and staff interactions., • Consistently answers calls within 3rd ring., • Always follows established procedures for handling patient calls and visits., • Communicates with patients in a professional manner on the telephone., • Notifies Triage Registered Nurse of all emergent patient phone calls as per triage policy., • Adheres to and models CCHS Standards of Behavior, • Works with the clinical staff to coordinate patient flow, • Keeps patients informed of wait times., • Addresses patient concerns with site-based leadership in a timely and responsive manner., • Always maintain patient confidentiality., • Appointment scheduling, • Accurately and thoroughly schedule patients according to schedule templates and scheduling guidelines., • Informs patients of past due balances, copays, and sliding fee renewal dates when scheduling appointments., • Actively manages appointment waitlist., • Strives to meet a first call resolution with inbound patient calls., • Perform confirmation calls per the appointment reminder procedure., • Documents no show and cancel status in the practice management system., • Sends no show letters and tracks no show occurrences., • Manages same day requests in coordination with clinical team., • Follows dental emergency walk in procedure., • Reschedules patient appointments as needed., • Monitors schedule requests and tickler system for needed appointments., • Effectively troubleshoot errors in schedule with site-based leadership., • Proactively monitors schedules for provider PAL and meetings that will require appointment rescheduling., • Troubleshoots online portal scheduling errors., • End of day review verifying all appointments are checked out or documented as no show., • Prints the next day schedules for each provider daily., • Registration, • Utilizes 3rd party registration system to update demographic data., • For patients unable to use electronic system, will enter and edit appropriate demographic data on patients accurately., • Verify demographics, contact numbers, and emergency contacts at every visit., • Verifies insurance eligibility and frequencies at every visit per established procedure for all scheduled patients., • Appropriate completion of noncovered forms for noncovered services, in accordance with insurance coverage., • Ensures sliding fee applications are offered to every patient and updated annually., • Determines patient’s eligibility with the sliding scale and verifies proof of income consistent with current policies., • Ensures all registration forms are completed during first appointment and verified at every visit and signatures are obtained annually, • Ensures all insurance information is verified at every visit, • For new patients, verifies that all required forms are completed prior to registration., • For established patients, ensures all registration forms are updated and signed annually., • Verifies and updates VFC status., • Updates patient’s preferred pharmacy., • Converts patients reaching the age of majority to their own guarantor., • Payment Collection, • Receives copayments, self-payments, and gives appropriate receipts, • Keeps money secure and balanced in locked cash drawer., • All monies collected are reconciled daily and placed in the safe at the end of day., • Financial Operations, • Assists patients with billing issues, working with CCHS billing department., • End of day review performed in practice management system including collections and cash reconciliation., • Performs Other Duties as Required, • Keeps electronic health record (EHR) buckets current, reviewing at least daily., • Takes initiative to solve problems, prioritizes effectively, and recommends improvements to site-based leadership., • Traveling to other CCHS locations to provide coverage as needed., • Consistently displays professionalism during interaction with CCHS customers, staff, and clinicians., • Attends and engages in weekly huddles, monthly site meetings, department meetings, and all staff meetings as required., • Maintains inventory of office supplies by communicating low stock to designated person., • Ensures the front desk area and patient waiting areas are neat and presentable to assure safe environment., • Responsible for mail and package deliveries., • Works with other staff to achieve a desirable working environment., • Tuition and education assistance, • Certification scholarships available, • Paid holidays (9), • Flexible paid time off and vacation scheduling, • 403(b), • 403(b) matching, • Employee assistance program, • Flexible spending account, • Health insurance, • Dental insurance, • Vision coverage, • Life insurance, • Referral program, • Employee wellness program

Job Description POSITION SUMMARY: The Customer Service Representative receives calls to resolve basic and routine customer concerns in a timely and professional manner. Responds to email and text correspondence, applying appropriate resolution. Act as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. RESPONSIBILITIES: • Speaks with customers to answer product and service questions and suggest information about other products and services, • Opens customer accounts by recording account information, • Maintains customer records by updating account information, • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution, • Maintains financial accounts by processing customer adjustments, • Recommends potential products or services to management by collecting customer information and analyzing customer needs, • Prepare product or service reports by collecting and analyzing customer information, • Contributes to team effort by accomplishing related results as needed, • High School Diploma, • 2+ years of experience in a customer service and/or call center role, • Strong phone and verbal communication skills, • Strong active listening skills, • Customer focus and adaptability to different personality types, • Competitive pay and comprehensive benefits package - Life is expensive! We believe in paying well., • Affordable health care packages that include medical, dental, vision and life insurance, • 401K, PTO, Company Paid Holidays, Paid Vacation, • Your job is safe with us. We are a fast-growing company, which means you will have opportunities to advance your career – we promote from within!, • Do you want to work with your friend? We offer a referral bonus!, • Fun team celebrations year-round! #INDHP44

Job Description Job title Call Center Representative Reports to Branch Manager Job purpose In accordance with prescribed methods and operating policies and established practice, provides a variety of member service functions including presenting and explaining Credit Union products and services to prospective and current members, assisting them in utilizing these products and services and assists members in resolving account related problems. Requires multi-tasking skills, a high level of customer service and the ability to communicate effectively with prospective and current members to represent the Credit Union in a positive and professional manner Duties and responsibilities • Accepts and completes consumer loan applications from all points of entry, including telephone, internet, face-to-face, and by mail, and submits those applications for decision., • Accepts, researches and assists with the resolution of member inquiries received by telephone, e-mail, staff members, or any other source. Resolution requires the ability to document issues, prepare concise correspondence, and to communicate clearly and effectively., • Ability to process a needs assessment of all members so as to introduce and explain available Credit Union products and services to members and potential members., • Strong capability to identify members using Credit Union guidelines to protect members’ identity and the Credit Union from loss and / or fraud., • Support the additional functions with respect to lending and deposit services including, but not limited to:, • Membership verification, • Certificate of deposit, regular share and IRA share, renewal processing, • Deceased member account processing, • Share draft copy request processing and delivery, • Share draft/ ACH stop payment processing, • Share draft reorders and arrangement for delivery, • Processing coupon orders, • Online banking and bill payment enrollment and administration, • Address changes and member profile maintenance, • Processing of internal and external deposit and loan verifications, • Processing of out of state loans, • Calling members with loan approvals and conditions of loan, • Support all Credit Union departments by assisting members with issues regarding:, • Visa accounts, • Visa Check Card accounts, • ACH processing, • Individual Retirement Accounts, • Internet Account Access, • ATM transactions, • Statement interpretation, review, and analysis, • Review and analyze credit report to offer additional products and services, • Payment methodology and payroll allocation issues, • Acts as MSR, MSA and / or Teller as needed and on Saturdays as scheduled., • Processing basic, non-cash financial transactions for members including closing of accounts, issuing checks, transfers, transfer payments, fees and fee refunds with Manager’s approval., • Performs such other member service functions that might be needed from time to time, and assists others to complete tasks and work assignments., • Train new hires and current co-workers on new and existing policies and procedures, • Maintain information security. Qualifications Education: High school diploma or GED. Must be able to secure and maintain a Resident Producer Individual (RPI) License and Notary Public License. Experience: 3 year of related experience in a customer/members service environment. Call Center experience is a plus Working conditions Work is performed largely in a pleasant office environment with minimal chance for personal injury and moderate noise level. There may be occasions when the work environment is stressful. Work hours will normally be from Monday through Friday and may change depending upon our needs. You may be expected to be available during weekends or after business hours as business dictates. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the position as required by applicable law. Physical requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position as required by applicable law. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, among other things, objects, tools, PC keyboard or controls; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to stoop, kneel, and or crouch. The employee will need to lift box[es] and other supplies that may weigh in excess of 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The hourly compensation range for this position is $16.95/hr - $25.42/hr. In addition, APL Federal Credit Union provides employees with a generous benefits package that includes health, dental, vision, life insurance, company paid Short-Term and Long-Term Disability, a 401(k)-retirement plan with employer contribution, Pension Plan, paid vacation, paid holidays, and more! APL Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Are you the kind of person who lights up a conversation, listens like a pro, and thrives on helping people make big decisions with clarity and confidence? We’re a fast-growing Estate Planning and Probate law firm looking for a Client Relations Specialist to be the warm, capable first point of contact for new, existing, and former clients. Compensation: $20 - $24 hourly Responsibilities: What You'll Do: • Speak with potential clients who have reached out via phone, email, or web form, • Conduct structured discovery calls using proven scripts, • Ask smart questions to understand client needs and goals, • Book qualified leads into consultations with our attorneys and case managers, • Keep detailed notes in our CRM and track follow-ups, • Reconnect with leads who cancel, no-show, or delay decisions, • Handle questions from prospective, existing, and former clients. You’re a Great Fit If You: • Are confident and kind on the phone, • Ask good questions and really listen to the answers, • Can follow a system but think on your feet, • Stay organized when juggling many tasks, • Have experience in customer service, hospitality, or sales, • Are comfortable using tech Position Details: • Full-time role (40 hours/week), • In-office, • Training provided, no legal background required, • Competitive pay + KPI-based bonuses How to Apply: Send your resume in pdf format and a brief note telling us why you’d be great in this role and your ties to Frederick County to lolac at lenaclarklegal dot com. If you’ve ever helped someone take a big step with clarity and confidence, we want to hear about it. As a closing sentence, please write, “I have read the instructions contained in the job posting and have followed the instructions.” Email your resume and cover letter in PDF format to lolac at lenaclarklegal dot com. The subject line of the email should be your last name (all caps), followed by the position you are applying for in lowercase, followed by one word that you would use to describe yourself in all caps (for example, SMITH Legal Intake Specialist AWESOME). Absolutely no recruiters. Please do not call us to check the status of your application. About Company The Law Office of Lena A. Clark, LLC, was founded eleven years ago and has eleven full-time employees. We are an Inc. 5000 business. We are Winners and Finalists in the Frederick News-Post's annual Best of the Best competition for the Estate Planning Law Firm, Best Attorney, and Best Woman-owned business for the last six years. We were honored to receive the Law Firm 500 award for three years, recognizing us as one of the fastest-growing small law firms in the United States. • PTO, • Paid federal holidays, • 401(k), match, and profit-sharing, • Pretax contribution to health insurance, if needed, • An amazing collegial team

Job Description Execute strategic sales initiatives and expand our business within designated areas in the Wound Care market. You will be responsible for building and nurturing long-term relationships with clients, ensuring their complete satisfaction, and driving revenue growth. This role demands a proactive and results-oriented individual with experience in direct selling, preferably within the wound care sector and with a focus on improving wound healing through nutrition interventions *Candidates must be located in/around Lexington, KY; Baltimore, MD; Richmond, VA; Arlington, VA; Raleigh, NC; Charleston, NC; Columbia, SC; Greenville, SC; Charleston, SC areas. **Travel is required for this role- about 70% Essential Job Duties: • Identify and pursue new business opportunities within your assigned area to increase market presence and meet and exceed sales targets. Educate Wound Care Center clinicians and staff on the clinical benefits of addressing malnutrition and/or malabsorption to improve wound healing., • Conduct sales calls and meetings in-person and virtually with physicians, nurses and Wound Care Centers to introduce and promote wound healing through counseling and parenteral nutrition. Develop and maintain strong relationships with key stakeholders, ensuring high levels of customer satisfaction and loyalty. Conduct thorough market research to identify opportunities for growth and emerging trends in the Wound Care sector. Develop and implement strategic business development plans to achieve revenue targets and market penetration goals., • Gain a thorough understanding of our product portfolio, including Medical Nutrition Therapy, parenteral nutrition, and appropriate patient selection, to effectively communicate their benefits and applications to customers. Utilize basic knowledge of insurance and Pentec processes to assist customers in understanding clinical criteria to identify the most appropriate patients for our services and therapy as well as effectively communicating the ease of the referral process. Ideal Candidate Will Have: • Bachelor’s Degree in a technical field related to life sciences, healthcare, or business. Clinical certification or infusion healthcare and or wound care a plus., • 3-5 years of successful parenteral nutrition, home infusion, or direct wound care clinical selling experience., • Strong analytical skills including pipeline management, territory analysis and territory management. Proven success with complex sales process. Experience selling in an environment with multiple call points and decision makers within an account. Proven track record of achieving sales targets and driving business growth. Ability to create and develop new business opportunities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to travel via car, stand, sit, walk, see, hear, use hands and fingers regularly, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 40 pounds. Salary Range: $85,000- $90,000 annual base, plus incentive structure Pentec Health offers a comprehensive compensation and full benefits package. Actual pay will be based on several factors such as qualifications and skills for the role plus geographic location. Benefits may include but are not limited to medical, dental, vision, 401k match, PTO, paid holidays, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Job DescriptionDescription: Must live within commuting distance of Atlanta, GA; Chicago, IL or Washington, DC Position Overview: The Customer Service Help Desk Specialist handles customer inquiries received via email, telephone, postal mail, delivery services (e.g., UPS, FedEx), facsimile, or Federal government IT systems in a high-volume government processing center. Security Clearance: Must possess (or be able to obtain) a Federal public trust clearance. Responsibilities: • Provide complete, orderly, and traceable storage of all incoming and outgoing Help Desk inquiries and responses., • Provide a timely initial, and, as required, final response to all customer inquiries in accordance with the Federally approved response scripts in a courteous and business-like manner., • When necessary, conduct additional research and develop substantive response scripts for review and government approval., • Prepare and transmit correspondence or other official responses that are timely, accurate, responsive to the customer’s inquiry, and compliant with established government Standard Operating Procedures and policies., • Gather and provide data in support of requests under Freedom of Information Act (FOIA), internal government inquiries, fraud referrals, FAQ updates, website updates, and other administrative or operational data calls., • Research and respond to correspondence related to surety bonds and fees., • 7 years of work experience that demonstrates analytical and communication skills, • Help Desk/Call Center experience preferred HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact .

Job Description Department: Becklar Monitoring Center Hagerstown Office: HAGERSTOWN Part-Time Customer Service Alarm Operator Hagerstown, MD Who We Are: Becklar Monitoring is one of the fastest-growing alarm monitoring companies in the nation. Our mission is to save lives, protect property, and inspire peace of mind everyday by monitoring burglar, fire, medical, and IOT alarms with the fastest response time in the industry. At Becklar, We Care F.I.R.S.T., which means we're Fun, Innovative, value Relationships, work to Serve each other and the community, and operate as a Team to extend Trust to those around us. Join us, and you'll have the opportunity to be a hero! This is a part-time (16-29 hours/week) position hiring for Swings or Graves: • Days: 7:00am to 12:00pm, • Days: 11:00am to 4:00pm, • Swings: 3:00pm to 8:00pm, • Flexible scheduling- We offer days, swings, and graves shifts, offering great flexibility to college students and the ability to work around almost any schedule., • Growth opportunities - We're growing at over 200,000 subscribers a year and always look internally first for promotions., • Starting pay $16.50/hour (plus differentials during certain hours/days), • Tuition reimbursement up to $1,000+/year., • Free mental health assistance & 401k match for all team members!, • NO SALES or Surveys, you will just be helping people stay safe., • A FUN team, company parties, weekly pay days, professional development, and more! What You'll Do: • Process alarm signals quickly, accurately and professionally while managing stressful situations., • Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties., • Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly., • Accurately document all responses for the alarm on the computer., • Learn and use new software to complete multiple tasks., • Must be 18 years of age or older with a high school diploma or GED., • Prior customer service experience preferred., • Ability to type a minimum of 40 wpm., • We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work every other weekend (Saturday and Sunday). You also must be willing to work holidays., • Must be able to work the shift you are assigned to when hired for at least 6 months., • Ability to make a 6 month commitment to work here., • Must be able to pass a 2 week fully-paid training class., • Must be able to pass a pre-employment drug test and background check.

Job Description Skate Zone in Crofton, MD is looking for one customer service to join our 45 person strong team. We are located on 1082 Maryland 3 South. Our ideal candidate is a self-starter, ambitious, and reliable. Responsibilities • Greet customers and make them feel at home, • Answer any questions the customers may have, • Assist Customers in preparing their orders, • Clean work area as needed to maintain a tidy work environment, • Respond to all complaints in a friendly and professional manner Qualifications • Friendly attitude even when dealing with disgruntled guests, • Responsible and proven ability to maintain scheduling commitments, • Ability to problem solve quickly concerns customers may have By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionDescription: AFCO provides a wide range of quality professional and administrative services. Founded in 2006, we are a leading source of staffing services and business solutions to the Federal Government. Our service solutions improve a federal agency's performance and help meet mission goals. We are looking for motivated professional Call Center Representatives to support a Federal Agency. Quality Personnel will be utilizing government records systems to assist the department and base in its mission. If you meet these specific requirements outlined below, we invite you to apply! The Operator Services section within the NIH Call Center Services performs a vital role for the NIH as its voice communication center. The call center is open 24 x 7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services, bi-lingual services and acts as a clearinghouse for all institutes of the NIH research community, NIH personnel, its patients, national and international health organizations and healthcare practitioners. Call Center Services employees are classified as “essential personnel” by the Department of Health and Human Services. · Follows NIH and Team AFCO-cFocus policies and procedures · Internal or external customer service and relationship management, serving as the first line of support, hospital staff support, and help desk · Serves customers by taking telephone, fax, and email; and providing information · Ensures the appropriate level of customer service is delivered · Ensure that correct information is shared with all callers and outstanding customer service is delivered by phone and in writing · Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems, and provide information · Support Signal Paging · Support Emergency Paging · Support NIH General Information Inquiry Calls · Support Overhead Paging · Support Language Interpreter Services (CYRACOM) · Support On-Call Schedule Management · Provide Daily Status reports Requirements: EDUCATION High School diploma EXPERIENCE Six months experience in and office setting SKILLS · Well suited candidates will possess the following skills: · Clear and concise communication. · Active listening. · Ability to problem solve · Ability to analyze customer issues, identify the root cause, and find effective solutions. · Show empathy and understanding towards frustrated or upset customers is crucial for building rapport and resolving conflicts. · Technical Proficiency using computers, CRM software, and other call center-specific technologies. · Ability to adjust to different situations, customer needs, and call center procedures is essential. · Strong organization skills to manage their time, prioritize tasks, and keep track of customer information. · Patience when dealing with difficult or demanding customers. · Ability to handle multiple tasks simultaneously, such as listening to a customer, typing notes, and navigating computer systems. · A positive and professional attitude to provide excellent customer service. · Quick and active learner and retain important information to ensure the proper information is conveyed to the client. · Ability to de-escalate tense situations and find resolutions that satisfy both the customer and the agency. SHIFTS MON - FRI Shift 1 7am-3pm Shift 2 7am-1pm Shift 3 7am-3:45pm Shift 4 8am-4:45pm Shift 5 9am-5:45pm Shift 6 3pm-11pm (midday) Shift 7 11pm-7am (night) SAT Shift 1 7am-3:45pm Shift 2 3pm - 11pm (midday) Shift 3 11pm-7a (night) SUN Shift 1 7am-3pm Shift 2 3pm-11pm (midday) Shift 3 11pm-7am (night)

Job Description Job Title: Proposal and Growth Support Manager, Senior Location: Bethesda, MD Onsite: 2 Days a Week Onsite Job Overview: We are seeking a highly organized and experienced Proposal and Growth Support Manager, Senior to lead federal proposal efforts and support strategic growth operations. This role is responsible for managing the full proposal lifecycle—from kickoff through submission—while ensuring compliance, quality, and timeliness. In addition to proposal leadership, this position plays a key role in growth operations, including CRM administration, pipeline coordination, reporting, and internal process improvement. The ideal candidate thrives in a fast-paced GovCon environment and can balance multiple priorities while collaborating across teams. Key Responsibilities Proposal Management and Development • Serve as the lead proposal manager for assigned federal opportunities, • Manage all proposal activities including schedules, deliverables, compliance, and submission, • Develop and maintain proposal workbooks, compliance matrices, outlines, and templates, • Facilitate kickoff meetings, status meetings, and review cycles (Pink, Red, Gold, etc.), • Coordinate with SMEs, technical writers, and contributors to ensure high-quality, compliant responses, • Support execution of proposal strategies aligned with corporate growth goals, • Coordinate schedules and ensure alignment with RFP milestones, • Collaborate with growth leadership, capture managers, and BD teams on pipeline readiness, • Maintain proposal tracking systems and resource planning tools, • Review and edit proposal content for clarity, consistency, and compliance, • Support development of non-technical sections (e.g., corporate overview, past performance, staffing plans), • Consolidate multi-author inputs into cohesive, submission-ready documents, • Lead proposal-related meetings and communications across internal teams, • Coordinate with partners and stakeholders for required inputs and deliverables, • Support development of customer briefings, presentations, and sales materials, • Administer and maintain CRM and opportunity tracking systems, • Manage pipeline data, teaming records, and submission history, • Coordinate NDAs, teaming agreements, and subcontractor data calls, • Prepare executive reports, dashboards, and growth metrics (KPIs), • Maintain SharePoint sites and support internal tools (e.g., Power BI dashboards), • Analyze proposal outcomes and incorporate lessons learned, • Support White Hat reviews and process enhancements, • Bachelor’s degree in Business, Communications, English, Public Administration, or related field, • 4–7 years of experience in federal proposal coordination or management, • Strong understanding of GovCon business development and proposal lifecycle, • Experience with compliance matrices, proposal schedules, and review processes, • Familiarity with CRM systems and pipeline tracking tools, • Experience with tools such as Salesforce, TechnoMile, or GovWin, • Knowledge of Shipley or APMP proposal methodologies, • PMP certification, • Proposal lifecycle management in compliance-driven environments, • Strong coordination and time management skills, • Cross-functional collaboration (BD, capture, pricing, contracts, technical teams), • Document control, versioning, and workflow management The projected compensation range for this position is $120,000 to $160,000 benchmarked in the Washington, D.C. metropolitan area. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at . Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Job Description We are seeking an experienced Accounting Manager to lead our financial operations within a high-growth government contracting environment. The ideal candidate will have 5–10+ years of GovCon experience and expert-level proficiency in Deltek Costpoint, overseeing the full general ledger (GL) and ensuring strict adherence to FAR, CAS, and DCAA requirements. Key Responsibilities: • General Ledger & Close: Direct all general accounting functions, including A/R, A/P, and payroll, while managing the month-end and year-end close processes., • Deltek Costpoint Administration: Serve as the subject matter expert for Costpoint; manage project setup (CLINs, WBS), revenue recognition, and indirect rate structures within the ERP., • Compliance & Audit: Lead all DCAA/DCMA audit preparation and act as the primary point of contact for government auditors., • Reporting: Prepare accurate, timely financial statements and indirect cost submissions (ICS) in accordance with GAAP and FAR Part 31., • Contract Lifecycle Support: Partner with program managers to monitor project burn rates, funding ceilings, and profitability across various contract types (CPFF, T&M, FFP). Required Qualifications: • Education: Bachelor’s degree in Accounting or Finance (CPA or Master’s preferred)., • Experience: Minimum 5–10 years of progressive accounting experience specifically in US Government contracting., • Technical Mastery: Advanced, hands-on experience with Deltek Costpoint (Core Modules, Projects, Billing, and Time & Expense)., • Knowledge: Deep understanding of Federal Acquisition Regulations (FAR), Cost Accounting Standards (CAS), and DCAA compliance standards., • Skills: Exceptional Excel skills and the ability to communicate complex financial data to non-finance stakeholders. Company DescriptionAt ADNET Systems, Inc., we know that our people are our greatest strength. As a services-only company, we are committed to fostering an environment where talent thrives, careers grow, and contributions are valued. We believe in promoting from within, providing opportunities for professional development, and offering competitive compensation to ensure long-term security. Our entrepreneurial culture encourages autonomy, accountability, and innovation—giving you the freedom to make a real impact. If you’re looking for a dynamic workplace that values your expertise and invests in your future, explore our career opportunities and take the next step with ADNET Systems.At ADNET Systems, Inc., we know that our people are our greatest strength. As a services-only company, we are committed to fostering an environment where talent thrives, careers grow, and contributions are valued. We believe in promoting from within, providing opportunities for professional development, and offering competitive compensation to ensure long-term security.\r\n\r\nOur entrepreneurial culture encourages autonomy, accountability, and innovation—giving you the freedom to make a real impact. If you’re looking for a dynamic workplace that values your expertise and invests in your future, explore our career opportunities and take the next step with ADNET Systems.

Job DescriptionAccount Manager LePrix LePrix is a fast-growing platform revolutionizing how retailers source pre-owned luxury at scale. We are seeking a highly motivated and experienced Account Manager (AM) to join our team and play a critical role in driving operational excellence and client success across our sales organization. As a Account Manager, you will oversee key account processes, support sales strategy execution, and ensure best-in-class service delivery. Youll work closely with senior sales executives and cross-functional teams to deliver exceptional client experiences and build long-term, successful partnerships. Key Responsibilities Client Success & Relationship Management • Proactively manage the overall health and success of client partnerships from launch through ongoing order fulfillment., • Serve as the primary point of contact for client inquiries, issues, and escalations, ensuring timely and effective resolution., • Own the end-to-end client experience, ensuring goals, expectations, and service levels are consistently met or exceeded., • Manage and deliver monthly performance analysis reports, providing actionable insights and strategic recommendations to improve client productivity., • Collect and analyze key performance metrics to ensure client expectations are being met., • Organize and synthesize quarterly client feedback, reporting insights and improvement opportunities to internal teams. Order & Fulfillment Management • Manage execution, tracking, and delivery of partnership launches, milestones, and project goals., • Ensure service-level targets are consistently met, delivering a best-in-class client experience., • Manage and align client SLA expectations in collaboration with operations and fulfillment teams., • Partner with clients and internal stakeholders to identify optimization opportunities across order processing and fulfillment workflows., • Collaborate cross-functionally to resolve payment, shipment, and fulfillment-related issues., • Communicate effectively across teams to align departmental objectives and ensure seamless execution. Service Level Optimization • Manage partnership requirements and ensure contractual terms are met by both LePrix and the client., • Monitor internal and external KPIs to ensure service-level targets are achieved., • Identify gaps and implement improvement strategies to continuously enhance service quality. Project Management & Process Improvement • Identify, organize, and lead client-focused projects aimed at improving performance and experience., • Collaborate on initiatives across web development, UX, IT/systems, operations, logistics, and client services., • Partner with data and analytics teams to identify reporting gaps and support implementation of new reporting solutions., • Ensure compliance with internal SOPs while maintaining inventory and financial accuracy., • Champion continuous improvement initiatives that enhance efficiency, scalability, and client satisfaction. Qualifications • Minimum 3 years of experience in Sales Operations, Client Services, Retail/Resale, eCommerce Operations, or a related field., • Strong project management capabilities with a proven ability to manage multiple priorities., • Excellent analytical skills with the ability to independently build reports and interpret data., • Exceptional organizational and time-management skills., • Strong client relationship and stakeholder management skills., • Clear, confident communicator with strong presentation and interpersonal abilities., • Proven experience with CRM systems (e.g., Close or similar platforms)., • Highly proficient in Excel and Google Workspace (Docs, Sheets, Slides) and Microsoft Office., • Solid understanding of common eCommerce KPIs, target setting, and industry benchmarks., • Self-motivated with a continuous improvement mindset; curious, self-aware, and open to feedback., • Energetic, positive, solutions-oriented attitude with a strong drive to exceed client expectations., • Passion for and knowledge of pre-owned fashion and sustainable luxury., • Bachelors degree in Business Administration, Operations Management, or a related field., • Must have valid work authorization to work in the United States., • Occasional travel may be required.

Job DescriptionTITLE: Commercial Lines Account Manager - Client Service LOCATION: Bethesda, MD SALARY: $75,000 - 100,000 (Depending on experience, qualifications, and training) Plus comprehensive benefits package SUMMARY Provide and maintain excellent service to clients, and support commercial lines team and producers in processing all lines of commercial insurance in accordance with the agency guidelines and Agency Best Practices for service. Generalist account management experience is desired. Contractor client experience would be helpful as would experience with Applied EPIC or AMS 360. Independent Agency Employment/Experience Required ESSENTIAL DUTIES AND RESPONSIBILITIES Process renewals and incidental new business, cancellations, audits, and endorsement requests Issue certificates of insurance as necessary Initiate renewal meetings and be responsible for renewal process Negotiate coverages and premiums with carriers Provide producer and/or account executive with accurate renewal proposals Check policy coverages, endorsements and audits for accuracy Invoice policies, audits, endorsements, cancellations and other appropriate transactions Assist producer, accounting department and client in the reconciliation of client accounts Be responsible for account rounding Work efficiently and effectively in a team environment Project a positive attitude toward company and team goals Maintain excellent communication, attitude and rapport with internal and external clients Apply problem solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, carrier issues Work with clients to become a 'trusted advisor' or 'consultant' Adhere to commercial lines procedures Apply problem solving techniques to various issues that may arise with carrier and clients Develop and maintain excellent relationships with our partners, carriers and vendors Demonstrate good judgment when handling complex issues POSITION REQUIREMENTS Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training. Designations, Licenses Must hold P&C insurance agent license and be responsible for maintaining such license through attendance at mandatory continuing education courses. FULL-TIME/PART-TIME: Full-Time

Job Description WHO WE ARE Our dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we’re incredibly proud of the work that we do. Our passion is our motivator and our focus is simple – create an extraordinary culture, care for our team members, give back to our communities & build a greener future. THE POSITION This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry. WHAT YOU WILL BE DOING Client Service and Retention • Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace, • Provide excellent service and communication with a focus on problem-solving, • Promote high standards for customer service, safety, and LandCare's culture, • Provide organizational management, leadership and communication between the client and production team, • Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities, • Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives, • Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality, • Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs New Business Development • Identify new business opportunities by cultivating and maintaining business relationships with existing customers, • Actively prospect for potential clients and pursue new business relationships through authentic relationship building, • Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare, • Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet Professional Development • Participate in programs that focus on building operational excellence, • Engage in networking and growth opportunities through our Women's Initiative Network, • Join Book Clubs and other learning initiatives that foster continuous professional growth, • Access mentorship and training programs designed to advance your career in meaningful ways BENEFITS Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members: • Competitive base salary, • Team-based profit-sharing program, • 401K for all employees with 3.5% company match, • Company-provided vehicle, • Medical, dental, and vision coverage, • Paid Time Off Policy + 9 corporate holidays, • Formal training and development programCompany DescriptionLandCare is driven by Core Values. Our Core Values are actionable guidelines used every day by every team member to guide our decisions, from the executive staff to the pros out in the field. LandCare and all of its employees make decisions every day to ensure we live out these five principles: · Delight our customers. Every time. · Lead with confidence and integrity. · Work hard, smart and safe. Every day. · Inspire others with meaningful environments. · Have fun with a commitment to teamwork. LandCare is one of the largest, most comprehensive providers of commercial landscaping services in the United States. We want talented professionals who look beyond the spreadsheet to the smile on our customer’s face. We celebrate wins and challenge ourselves to become better and always operating with integrity. If you're passionate about sharing your expertise, if you're driven to do whatever it takes to serve your customer, if you're energized by helping your team succeed, join our team today!LandCare is driven by Core Values. Our Core Values are actionable guidelines used every day by every team member to guide our decisions, from the executive staff to the pros out in the field. LandCare and all of its employees make decisions every day to ensure we live out these five principles: \r\n \r\n· Delight our customers. Every time. \r\n· Lead with confidence and integrity. \r\n· Work hard, smart and safe. Every day. \r\n· Inspire others with meaningful environments. \r\n· Have fun with a commitment to teamwork. \r\n\r\nLandCare is one of the largest, most comprehensive providers of commercial landscaping services in the United States. We want talented professionals who look beyond the spreadsheet to the smile on our customer’s face. We celebrate wins and challenge ourselves to become better and always operating with integrity. If you're passionate about sharing your expertise, if you're driven to do whatever it takes to serve your customer, if you're energized by helping your team succeed, join our team today!

Job Description Position: Lab Instrument Service Specialist Salary Range: $80K-$100K Location: Germantown, MD Unfortunately, we cannot support work visa permit applications for this role About Pharmaron Pharmaron is a global CRO (Contract Research Organization) helping pharma and biotech companies bring new therapies to life. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services. We're proud of the impact we make and just last year, we supported over 780 discovery projects, 1,000+ CMC programmes, and 1,000+ clinical trials across all phases. Our teams are involved in everything from small molecules, ADC's, biologics, and gene therapies and we work with more than 3,000 global customers. To learn more, visit . Job Overview: The Lab Instrument Service Specialist is responsible for performing preventative maintenance (PM), routine calibration, performance qualification (PQ), troubleshooting, repair, and inventory management of analytical instrumentation and laboratory equipment. This role ensures optimal performance and minimal downtime of critical laboratory systems, including HPLC equipment, mass spectrometers, and particle accelerators. Key Responsibilities: • Perform preventative maintenance (PM) on analytical instruments and laboratory equipment; establish PM programs for new equipment and update existing programs as needed., • Install, configure, and qualify new analytical instrumentation and laboratory equipment, including conducting performance qualification (PQ)., • Troubleshoot and repair analytical instruments and laboratory equipment efficiently and accurately to minimize downtime., • Monitor equipment performance and failure trends to identify root causes and implement appropriate remediation strategies., • Develop and implement testing procedures and maintenance strategies to ensure optimal instrument performance and reliability., • Maintain accurate, compliant documentation and records for analytical instruments and laboratory equipment., • Associate degree (60+ credit hours) with 2+ years of relevant experience OR Bachelor of Science in a related field., • Extensive hands-on experience with laboratory instrumentation troubleshooting and repair., • Experience operating HPLCs, mass spectrometers, and automated liquid handling systems., • Strong knowledge of Good Laboratory Practice (GLP)., • Experience with equipment maintenance, performance testing, and quality control processes., • Strong technical documentation and organizational skills. Pharmaron is a premier service provider for the life sciences industry. Founded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees and operations in the U.S., the U.K. and China. Pharmaron has an excellent track record in delivering R&D solutions to its partners in North America, Europe, Japan, and China. Collaborative Culture: You will thrive in our inclusive and collaborative environment, where teamwork and innovation go hand in hand. Here, your voice matters, and your contributions make a real impact. "Employees Number One" and "Clients Centered" are the core cultural values at Pharmaron. Our culture, which sets Pharmaron apart from other organizations, has evolved from our deep commitment to our employees, partners, and collaborators. Benefits: As part of our commitment to your well-being, we offer a comprehensive benefits package: • Insurance including Medical, Dental & Vision with significant employer contributions, • Employer-funded Health Reimbursement Account, • Healthcare & Dependent Care Flexible Spending Accounts, • 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance, • 401k plan with generous employer match, • Access to an Employee Assistance Program How to Apply: Ready to seize this incredible opportunity? Join us at Pharmaron and be part of a dynamic team driving innovation and excellence in biopharmaceutical research and development. Apply online today! As an Equal Employment Opportunity and Affirmative Action employer, Pharmaron values diversity and inclusion in the workplace, fostering an environment where all individuals are empowered to succeed. Join us in our mission to make a difference in the world of life sciences.

Job Description Company Overview . Clinton Electric Company opened in 1969 and has always been a business backed by integrity. We have been awarded Baltimore's Best Electrician 4 years in a row! Join our team and experience what working for a fantastic company feels like. Job Summary The Customer Service Representative (CSR) position is at our Timonium location, supporting the day to day operations of the residential department. The CSR answers the phone for a large part of their day, entering information into the computer while speaking with the customer. Credit card payments are processed by the CSR, so confidentiality as well as accuracy is important. There is an on call rotation which is one week every 4 to 6 weeks. These are only for emergency after hours calls. Work schedule 7:00 am - 3:30 pm Monday through Friday plus the rotating on call schedule. (There is additional pay for On-Call weeks). Responsibilities and Duties • Assisting in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated., • Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members’ spirit., • Making sure that the phone is answered before the third ring and that the approved company greeting is used each time., • Performing both Pre-Calls and Follow-Up calls. This will ensure that the client is kept informed of their scheduled time frames for service, as well as following through to ensure that the client has received the best service, applicable to their needs., • Notify client ahead of time if the technician, is not going to arrive at their home in the scheduled time window and re-scheduling the time to the client’s satisfaction., • Ensure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make up for any shortfall of repair calls. Performing the budgeted number of service and repair calls each day is critical, because residential replacement leads are coming from those calls., • High school diploma and/or GED., • Reliable transportation to and from work., • Must be able to pass drug testing, and a background check., • Must be a self-starter, reliable, flexible with hours, with willingness to take part in a rotating on-call schedule., • Must provide excellent customer service skills, interpersonal communication skills, and telephone etiquette., • Must present and communicate professionally (written and verbal)., • Must be a critical thinker - Strong English composition skills., • PTO accrual 2 weeks per year, • Health & Dental insurance, • Paid holidays xKUOnwfnCM

Job Description Call Center Representative The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs. Location: This is a 100% virtual position. Your residence must be located within 60 minute driving distance to a Veterans Administration (VA) facility at Arlington VA, Columbia SC, Murfreesboro TN, Nashville TN, Salt Lake City UT, or Shepherdstown WV. Visits to the facility are for training, picking up equipment, troubleshooting, or dropping off items. Transportation to/from the facility is your responsibility. Must have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member) to enter a federal facility. Your Mission: • Help Veterans in potentially stressful situations find assistance. You MUST be an excellent communicator and have empathy for others with challenges in their life. Your mission is not to solve their problem. Your mission is to connect them to someone that can help. Engaging the Veteran until that connection is made is core to your mission. Compensation: • Full time position of $17.75 per hour + 11 paid holidays + benefits of Medical, Dental, Life Insurance, and more. There are no part-time or seasonal positions. You Need to Know • Extensive training will be provided. Training is part of your job. Accepting a position means commitment to completing your training. During training, you will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training., • MUST have at least six (6) months of consecutive call center or contact center experience., • Positions staffed 24/7. All CCR positions require shiftwork., • Positions are NOT seasonal work. We want you as part of our team for years to come. There is opportunity to grow into supervisory positions! We hire from within for supervisors. About your Mission Customer Service Representatives (CSRs) provide front-line operational support to Veterans for the Veterans Experience Office's premier Contact Center. In this role, you assist Veterans by directing them to proper resources to address questions, issues, and complaints. Phone calls are from a wide variety of individuals, primarily Veterans and their family members and/or representatives. Some callers are stressed and you need the patience and empathy to help them find an appropriate resource. QUALIFICATIONS AND REQUIREMENTS: • MUST have six (6) months of consecutive call center or contact center experience., • Your computer must direct-connect via cable into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay., • Upon successful completion of training, you will be equipped with a computer and other equipment necessary for your work. Note: Wi-Fi-only high-speed internet can rarely sustain necessary internet speeds and reliable connectivity. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. • You must have a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction. Your calls require your focus in assisting a Veteran. Sometimes the Veteran is under stress. A call can take just minutes to as long as an hour. Your mission: help! Note: This is a 40-hour per work week position. This requires sitting at a desk and using a computer and computer monitor for 8 hours daily. • Ability to work under pressure by calmly and effectively dealing with escalating or difficult calls. Callers can be experiencing challenges in their lives., • Excellent verbal, interpersonal and written communication skills. You must be able to listen, talk, think and document your interaction in real time. Familiarity with the military and veteran community programs is a plus., • Must be a U.S. Citizen or a Green Card Holder having lived in the USA for three (3) years prior to hire. Requires Proof of eligibility to work in the United States and MUST have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member). CORE FUNCTIONS AND RESPONSIBILITIES: • Learn, understand and explain Department of Veterans Affairs (VA) services and procedures., • Ask clarifying questions to identify complex or vague requests for VA services and information., • Accurately record details of calls and other service requests in an expected time frame., • Select appropriate VA services to meet the specific needs of Veterans., • Establish and maintain effective communication and working relationships with VA employees, outside agencies, and the public., • Use and navigate a multi-screen computer system with Customer Relationship Management (CRM) applications., • Maintain confidentiality and privacy of callers. BOWEN PERKS: • Health and Dental Insurance - Employee Premiums 100% paid by Bowen!, • Group Life insurance - Employee Premiums 100% paid by Bowen!, • Short-term Disability - Employee Premiums 100% paid by Bowen!, • Generous vacation and sick leave, • 11 Paid Federal Holidays, • 401(k) The Bowen Group provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment. The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

Job Description General Summary: The Customer Service Representative is the liaison between the Company and the client; works directly with client(s) and shipping/delivery entities/departments to ensure shipments/deliveries are properly entered, scheduled, tracked and delivered to the Customer's requirements and satisfaction. This position requires the use of independent judgment and decision-making with respect to coordination of shipping arrangements which are key to the success of the Company. Essential Duties and Responsibilities: Specific duties may vary depending upon location/business scope. • Works directly with the client and represents the Company to ensure client requirements are met., • Processes customer orders, work orders, shipping orders and/or requisitions to determine items to be moved, gathered, distributed and/or shipped., • Schedules pick-up or delivery with appropriate carrier; provides concise instructions as to location, required date/time, etc., • Manages account and client relationships., • Responsible for managing costs within client transactions., • Enters instructions into system and ensures paperwork is received by the proper individual in order to track progress of shipment/delivery., • Communicates with shipping/delivery agents to answer questions, ensure proper handling and packing/unpacking of inventory and confirm required shipping/delivery instructions., • Conducts site inspection/preparation (usually via phone)., • Negotiates rates, within specified guidelines, with carriers and agents as necessary., • Resolves issues, such as damaged or lost items and delayed shipments; exercises good logistics judgment to avoid such issues., • Verifies documents prior to processing for payment to ensure correct pricing/billing., • Follows up with all involved parties until shipment/delivery is completed; is accountable for each shipment/delivery assigned., • Works with management to provide various client-specific or various departmental process requirements, such as inspections, cycle counts, Warehouse Management System (WMS) updates/configurations, etc., • Properly prepares client House Waybills (HAWBs) for rating., • Other special projects or duties as assigned by management. Supervisory Responsibilities: • None. Qualifications: • Ability to acquire TSA certification (where required)., • Outstanding customer service skills; ability to establish and maintain effective relationship with both customers and associates., • Strong attention to detail; thorough with follow-up and follow-through; excellent problem-solving and time management skills., • Ability to multi-task and prioritize; self-starter/self-motivated; ability to work with minimal direct supervision., • Ability to tolerate periods of stress and adhere to deadlines. Education and/or Experience: • High School diploma or equivalent; Associate's degree in business, logistics or a related field a plus., • A minimum of one (1) year of experience in an office environment with an emphasis on customer service and support., • An equivalent combination of education and experience. Language Skills: • Excellent interpersonal and communication (oral and written) skills., • Ability to communicate clearly and concisely in English, both orally and in writing, to all levels. Computer Skills: • Proficiency with Microsoft Office, especially Word, Excel and Outlook., • Ability to quickly learn new programs/systems. Physical Demands: • Sitting eight (8) hours or more per day; standing and/or walking two (2) hours or more per day., • Up to eight (8) or more hours per day doing computer work., • Ability to lift up to 25 pounds., • Ability to bend, reach and stoop; ability to move about the facility., • Appropriate safety gear must be worn as needed., • Noise level can be moderate due to multiple conversations in close proximity and/or warehouse noises. Work Environment: • Office-based environment with occasional warehouse environment. Travel Requirements: • Occasional travel as needed, including between local sites where applicable.

Job Description Join the H&S Family of Bakeries- the team behind H&S Family of Bakeries includes Northeast Foods, H&S Bakery and Schmidt Baking Company- the largest family-owned variety baker in the United States. Headquartered in Baltimore, Maryland, we operate a network of baked goods nationwide, from fast food and quick-service restaurants to cafeterias, hospitals, grocery stores and universities to name a few. We are passionate about innovation in manufacturing and distribution, leading the way in the industrial baking industry, while creation opportunities for our people to grow and succeed. Our Core Beliefs: Be Well, Work Well | Create an Experience | Life-long Learning | Do the Right Thing As the National Key Account Manager, you will be able to work with cross-functional teams on the operations side and build customer relationship management with new and existing customers. You will report to the Director of National Sales while working with our bakery operations team in day-to-day communications. This position is dynamic in that you will be selling our bakery program across the country-even internationally, where available options exist. We are looking for a self-motivated individual who understands our products, the bakery industry and our extensive network of customers in foodservice, retail and in-store bakery channels. Key Responsibilities • Schedule meetings with existing and prospective customers to develop sales using the knowledge of our network of bakeries. This includes gaining a key understanding of our products, methods of distribution, capabilities and contacts., • Be responsible for developing relationships with brokers, distributors and direct relationships with end user customers., • Review general accounting standards for each account to make sure open balances are paid and reconciled., • Provide day-to-day administrative support to the Director of National Sales including preparing various sales reports, inventory analysis and strategic planning., • Attend various industry trade shows and help with the set-up of our booth., • 3+ years' experience providing support in a sales, account management or customer relations role., • College degree preferred and/or relative work experience in the baking industry or similar., • Strong communication and writing skills., • Strong organization skills and ability to multitask within a fast-moving team., • Intermediate+ proficiency in Word, Excel and Outlook., • Energy and passion to foster collaboration and drive shared success within a team-centered environment., • Willingness to support a variety of administrative and learning-related tasks., • Reliable, deadline-driven, and known for getting things done., • Have past experience working in the commercial baking industry., • Have past experience working with distributors on a national and local level with an already developed list of contacts. At H&S Family of Bakeries, we value our team members and work hard to create a workplace where people can grow and thrive. Along with equitable pay, we provide exceptional benefits designed to support you both at work and in life. Our comprehensive and affordable packages include medical, dental, and vision coverage; short-term disability; retirement savings; paid time off; flexible spending accounts; an employee assistance program; Company Vehicle / fuel card; and of course, some very cool company swag. Equal Opportunity Employer H&S Family of Bakeries is proud to be an Equal Opportunity Employer. We welcome diversity and are committed to creating an inclusive environment for all team members. We consider all qualified applicants without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or any other factor unrelated to merit. Offer Determination Guidelines The salary range listed for this position is provided in accordance with applicable transparency laws and serves as a general guideline. However, it does not represent a guaranteed salary offer. Actual compensation will be determined based on a variety of job-related factors, which may include but are not limited to relevant experience, skills, education, internal equity, market data and geographic location, including local cost of living. The final offer may vary outside the posted range based on these considerations.

Job DescriptionSalary: $60,000 - $70,000 This position is for 7ten Digital Marketing, a Duckpin company. Location: Hybrid/Driving distance to Towson, MD Employment Type: Full-Time About 7ten Digital Marketing Were a digital marketing agency focused on SEO, PPC, and lead-generating websites for construction and home services businesses. Our mission is to deliver real resultsqualified leads that help our clients grow. The Role Were looking for a hands-on Technical Account Manager who can manage client relationships and actively support execution. This is not just a planning or communication roleyoull be expected to help get things done. That means managing tasks, coordinating deliverables, and directly supporting campaign and website execution when needed. Youll serve as the primary point of contact for assigned clients, translating business goals into actionable strategies and working closely with our internal team to make sure those strategies are implemented effectively. This is a remote position, but being within driving distance of Towson, MD is a strong plus for occasional in-person meetings or team sessions. Responsibilities • Manage day-to-day communication for a portfolio of SEO/PPC clients, • Interpret digital performance data and present results in a clear, business-friendly way, • Actively support execution: coordinate and QA website updates, SEO tasks, and technical audits, • Lead client calls, discovery sessions, and performance reviews, • Translate strategy into concrete deliverables and timelines, and follow through to completion, • Create clear documentation of project scopes and requirements, • Stay current on SEO, PPC, and marketing trends in the construction and home services space Requirements • 1+ years working in a digital marketing agency environment, • Working knowledge of WordPress websites, SEO, and Google Ads, • Strong communication and project coordination skills, • Hands-on experience with tools like Google Analytics, Search Console, Screaming Frog, SEMrush, and Ahrefs, • Detail-oriented and comfortable managing multiple active accounts, • Proven ability to executenot just plan or adviseon technical marketing tasks Bonus Points • Experience with industry platforms like JobTread, Buildertrend, or CoConstruct, • Familiarity with lead tracking, call tracking, and attribution workflows Perks & Benefits • Hybrid work setup, • Flexible time off and paid holidays, • Down-to-earth, results-driven team with a collaborative mindset

Job Description Are you an experienced HVAC sales professional with relationships in the government sector? AMS Mechanical Services is seeking a results-driven Commercial HVAC Account Manager to grow our presence within federal, state, and local government agencies. This is a high-impact sales role focused on developing long-term client relationships and expanding revenue within the public sector. This role is eligible for sales commission. As an approved GSA Schedule contractor, AMS provides streamlined and compliant procurement solutions to government clients. We’re looking for someone who understands how to navigate public-sector purchasing and can leverage existing relationships to drive growth. What You’ll Do • Develop and grow revenue within government and commercial accounts, • Sell HVAC maintenance agreements, service, repair, and replacement solutions, • Identify and pursue new public-sector opportunities, • Leverage AMS’s GSA Schedule approval to expand government sales, • Prepare proposals, quotes, and service agreements, • Build and maintain strong relationships with procurement officers and decision-makers, • Partner with operations and estimating teams to ensure successful project execution, • Manage and grow an existing book of business What We’re Looking For • 3–5+ years of HVAC/mechanical or facilities-services sales experience, • Proven success selling maintenance/service agreements, • Experience working with federal, state, or local government clients, • Existing government-sector relationships strongly preferred, • Knowledge of GSA schedules, FAR guidelines, or government procurement processes, • Strong negotiation, communication, and presentation skills, • Ability to understand technical HVAC scopes of work, • Valid driver’s license and willingness to travel to client sites Why Join AMS? • Established, growing mechanical contractor, • Opportunity to build and lead government-sector growth, • Competitive compensation structure, • Strong operational support team American Mechanical Services facilitates the long-term management of HVACR, and Plumbing systems. We have locations in Denver, Colorado Springs, Dallas, Houston, San Diego, Washington DC/Baltimore, Los Angeles, and Indianapolis. We are a company dedicated to growth of our employees and customer base. We are a drug-free environment and require a valid driving license.American Mechanical Services (AMS) is one of the nation’s leading providers of commercial heating, ventilation, and air conditioning (HVAC) maintenance, repair, replacement, and new equipment installation, as well as plumbing and related services. Be part of a growing Employee Owned Company! American Mechanical Services (AMS) is a dynamic organization focused on serving commercial, industrial and institutional property owners and managers through a strategic partnership.\r\n\r\nAmerican Mechanical Services facilitates the long-term management of HVACR, and Plumbing systems. We have locations in Denver, Colorado Springs, Dallas, Houston, San Diego, Washington DC/Baltimore, Los Angeles, and Indianapolis. We are a company dedicated to growth of our employees and customer base. We are a drug-free environment and require a valid driving license.

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement About Us: At Jason Griswold State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With a commitment to exceptional customer service and comprehensive insurance solutions, we have earned a solid reputation as a leader in the industry. As a State Farm agency, we have access to a diverse range of insurance and financial products, enabling us to provide personalized solutions to our valued clients. Role and Responsibilities: As a Sales Representative with Jason Griswold State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include: • Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending tailored insurance and financial products that align with their unique requirements., • Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement., • Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner., • Customer Relationship Management: Building strong and lasting relationships with clients, providing ongoing support, and addressing any inquiries or concerns they may have., • Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed., • Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service., • Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients., • Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets., • Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous.Benefits, • Ongoing training and development opportunities to enhance your skills and knowledge., • A supportive and collaborative team that feels like family., • Opportunities for career growth and advancement within the agency., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office

Job Description Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. At Thomas, we're revolutionizing the manufacturing industry with our cutting-edge omnichannel growth marketing strategies. With a remarkable 125-year legacy in the business, we're now expanding our customer-focused Client Services team to serve our most upper-tier customers. As an Associate Account Manager, you will collaborate with your clients to gain a deep understanding of their unique business objectives and design digital strategies to drive tangible outcomes. Responsibilities: • Serve as the primary strategic lead for a portfolio of industrial clients to cultivate strong and trusted partnerships with each of them, • Plan, collect, and document client goals and deliverable feedback for use by cross-functional teams (coordinators, design, development, and SEM), • Partner with cross-functional teams to execute marketing campaigns, ensure alignment with client expectations, and deliver on ROI, • Lead biweekly or monthly (dependent on program scope) client calls to review program KPIs, deliverable updates, and program progress, • Consult with and educate clients on the digital marketing best practices that guide the strategic direction for their program, • Address clients' questions or concerns about the performance of their program and provide strategic and tactical solutions, • Leverage data analytics to uncover actionable insights, identify trends, and make informed recommendations to optimize marketing campaigns continually, • Collaborate with Sales to offer a holistic service that can lead to increased revenue, • Develop, present, and implement holistic growth marketing strategies that align with the clients' goals, covering aspects like user acquisition, conversion, and revenue growth Qualifications: • Bachelor's degree, • 1-3+ years experience in a digital marketing role; agency preferred, • Minimum 1 year of client-facing experience, • Minimum 1 year of project management experience, • Some knowledge of best practices for SEO, social media, email marketing, and/or blog writing, • Experience with our tech stack: Hubspot, Google Analytics, and WordPress, • Outstanding communication and people skills Nice-to-have experience: • B2B and/or industrial/manufacturing industry knowledge, • Experience using SEO tools (e.g., SEMRush, AHRefs, Google Ads, Optmyzer, Google Search Console), LinkedIn analytics, Data Studio reporting from Google, A/B testing software, and/or chatbot plugins, • Experience using marketing platform tools (e.g., HubSpot, Pardot, etc.), • Certifications: Google Analytics, Google Ads, and/or project management The estimated base salary range for new hires into this role is $66,000 - $75,000 annually. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionBenefits: • License Reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Im a graduate of Towson University with a degree in Finance, and that background shapes how we approach both client service and team development. We believe in building long-term careers, not just filling roles. For our team, we offer health insurance benefits, life insurance benefits, and retirement options, along with a supportive environment that values balance, stability, and growth. If youre looking for a place where teamwork matters and people are treated like family, this is a great place to build your career. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Matt Gardner - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Commercial Representative – Account Manager ???? Baltimore, MD Build relationships. Close deals. Help businesses move forward — literally. Alexander’s Mobility Services is seeking a motivated Commercial Sales Representative to join our Baltimore team. In this role, you’ll partner with businesses to plan and execute office relocations, furniture installations, logistics solutions, and specialized commercial moves. If you thrive in a consultative sales environment and enjoy building long-term client relationships, this is a great opportunity to grow with an industry leader. Why Alexander’s Mobility Services? Founded in 1953, Alexander’s Mobility Services is a privately held national company serving residential, corporate, military, and government clients worldwide. As a proud Atlas World Group agent since 1982, we are consistently one of the van line’s top revenue-producing agencies — and we continue to expand. What You’ll Do • Prospect and develop new commercial business opportunities, • Conduct client consultations to understand relocation and logistics needs, • Prepare proposals, present solutions, and close contracts, • Manage accounts and build long-term client partnerships, • Proven success in sales (B2B preferred), • Strong relationship-building and communication skills, • Self-motivated with a results-driven mindset, • Ability to manage multiple opportunities and follow through, • Competitive base salary + commission opportunity, • 401(k) with employer match, • Medical, dental, and vision insurance options, • Flexible Spending Account & Health Savings Account options, • Company-paid Life and AD&D insurance, • Employee Assistance Program, • Tuition reimbursement and professional development support, • Travel assistance and additional employee benefits Ready to grow your sales career with a stable, established company? Apply today to learn more about joining the Alexander’s Mobility Services team.

Job DescriptionBenefits: • 401(k) matching, • Health insurance, • Paid time off The David Munson Agency is seeking an Account Manager to join one of the top performing teams in the country! You will be responsible for generating results through advising prospects on property, casualty, life and health insurance. We are looking for self-driven individuals who are A players and want to make a great living! Our work environment is fast paced, upbeat and results driven. Experience in the industry is not necessary. Our training and resources are top notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospects best interest first in order to properly protect them. If you are looking for a career on a high performing team that cares about people, we want to talk to you! Salary Range: 60K - 100K+ Responsibilities: • Achieve goals and measurables by writing new property and casualty insurance from leads that are provided by the agency., • Ensure that the Agency Process is followed on a consistent basis with all prospects., • Accountable for managing a pipeline in the CRM and following up with all prospects accordingly. - Responsible for accurate underwriting., • Ensure all documents are received and e-signed by prospects that have purchased insurance., • Demonstrate competency and knowledge of new products & rules for our industry.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer

Job DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Salary plus commission/bonusRequirements, • Successful track record of meeting sales goals/quotas preferred, • Interest in marketing products and services based on customer needs, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Self-motivated This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Make outbound calls to prospective clients to promote State Farm insurance products and services., • Identify and qualify leads by gathering relevant client information., • Follow up on leads generated from marketing campaigns or referrals., • Maintain and update a database of prospects and client interactions., • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Ensure all communications adhere to State Farm guidelines and compliance standards.QUALIFICATIONS:, • Current Property & Casualty insurance license - We will pay for training!, • Ability to obtain Life & Health license within 3 months of your start date - We will pay for training!, • Prior office experience required, insurance or sales experience preferred., • Strong leadership and interpersonal skills. This is a remote position.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations., • Bilingual Spanish preferred.

Job Description DESCRIPTION: Immediate start for Customer Service Representatives to join our team! CSRs will be responsible for helping customers by providing product and service information and resolving technical issues. This is a full-time position, Monday through Friday, with possible overtime available. The essential position will train in-person in Hunt Valley and then TRANSITION TO REMOTE after completing the on-site training. RESPONSIBILITIES: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Develop and maintain a knowledge base of the evolving products and services REQUIREMENTS: • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills

Job Description Account Manager | Entry Level Sales + Advancement Daz and Co. is currently seeking leaders with a positive attitude and a commitment to excellence to join our sales team! We are looking for a team player that has the ability to achieve objectives, provide excellent client representation, and thrives in a positive, social environment. The ideal Entry Level Account Manager will also possess outstanding problem solving skills and the ability to effectively communicate, train, and develop others. We are looking for someone with a winning attitude! Responsibilities of our Entry Level Account Managers: • Sales account management and customer retention, • Team and business account development, • Key liaison between client and customer, • Client relationship building and problem-solving, • One on one sales interactions with retail customers We help our clients increase brand loyalty and revenue. This has resulted in the demand for expansion within a highly competitive industry. Therefore, we offer management development for our sales leaders. Management Development Program focus: • Business Management, • Leadership Development, • Time Management, • Business/Organizational Development, • Financial Management, • Sales and Marketing Candidates need to have: • Strong communication skills, • Great work ethic, • The desire to be a lifelong learner, • Positive, optimistic attitude, • Competitive drive, • Leadership capabilities, • Ability to start right away, • Reliable transportation to the office on a daily basis Employees at Daz and Co. receive complete and individualized hands-on training in each division of our company. We take the time to develop and train the individual to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us. Employees can expect to have opportunities for growth within the first few months which lead to management positions that reflect their unmatched work ethic and dedication. Benefits: • Weekly bonuses and incentive plan that include base pay and commissions, • Full paid training, • Travel opportunities, • A fast-paced, fun, team-oriented work environment, • Career advancement opportunities as our organization expands, • Ongoing industry education, • Hands-on coaching and development, • Performance-based advancement

Job Description City Wide Facility Solutions in Towson, MD is on the lookout for an enthusiastic Account Manager or as we also call it Facilities Solutions Manager (FSM) who is eager to propel business growth while also nurturing their own professional development in a lively, fast-paced setting. We provide a competitive base salary along with an enticing commission structure and a robust benefits package for the ideal candidate. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry. We are a sales and management company providing a single-source solution for all building maintenance services, both internal and external. With over 115 locations nationwide, City Wide offers the strength and stability of a large organization while continuing to grow in markets across the country. We lead by modeling our core values of relentless customer service, growth mindset, and hustle. We're interested in individuals looking for a career, not just a job, and we're passionate about promoting from within. We are a high-energy group within a collaborative, inclusive, and fun environment that rewards performance. • Key Responsibilities:, • Client Relationship Management: Cultivate and expand client relationships, ensuring high retention rates and exploring opportunities for service diversification and expansion., • Operational Excellence: Oversee the delivery of services across all client sites, maintaining the highest standards of quality and compliance, and manage contractor relationships including hiring, negotiation, and performance assessments., • Strategic Problem Solving: Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency., • Technology and Reporting: Utilize City Wide’s CRM to manage client interactions, service schedules, and performance reporting, ensuring all data is leveraged to improve service delivery., • Ideal Candidate:, • Proven background in account management, sales, or a similar field within the service industry., • Strong leadership skills with experience in managing diverse teams., • Excellent problem-solving, organizational, and communication skills., • Technologically adept with experience in CRM systems preferred., • Motivated by a fast-paced, results-driven environment., • Compensation:, • Base Salary: $70,000 with the potential for significant On Track Earnings of $110,000+ based on performance., • Additional Benefits: Comprehensive benefits package, including health insurance, paid time off, and a competitive bonus structure., • Performance Metrics for Success: At City Wide Facility Solutions, we believe in transparency and clarity in how we measure success. As a Facility Solutions Manager, your performance will be evaluated against several key metrics that are crucial for the growth and satisfaction of our clients and the prosperity of our branch. These include:, • Client Retention: Aim to maintain a client retention rate of 96-98%. High retention rates reflect superior service and client satisfaction., • Revenue Growth: You are expected to generate extra service (ES) sales, with specific targets set based on your defined territory., • Quality Assurance: Conduct and report on detailed quality control inspections to ensure all services meet our high standards., • Operational Excellence: Manage service delivery effectively, ensuring compliance with client and company standards., • Team Management: Lead and develop your team, ensuring high performance and adherence to company protocols. Requirements • 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience., • High School diploma required; bachelor’s degree highly desirable., • Highly detail oriented and excellent follow-through on commitments., • Positive and outgoing personality; great at building relationships., • Excellent verbal and strong written communication skills., • Proficient in Microsoft Office and knowledge of CRM database. Benefits • Mileage reimbursement, • Cell Phone reimbursement, • 401k, • Health insurance, • Paid time off, • Dental insurance, • Vision insurance, • 6 Paid Holidays

Job Description At the heart of our company is our people. People from many different backgrounds with different vantage points, opinions, and experiences. We strive to continually lead with our IMPACT values and empower our employees to develop their full potential on a team that is passionate about acceptance, inclusivity, and achievement. Our employees are the driving force for the innovation, collaboration and creativity that enables our organization to deliver strategic success. Job Summary: The Account Manager works closely with the Sales team and is responsible for connecting daily with our customer base. This role is instrumental to our company’s success and requires someone who is reliable, self-managed, and eager to learn. Primary Duties and Responsibilities: • Engage daily with current clients and provide impeccable customer support to each individual, • Handle the full cycle of renewals from being educated on the account and the territory, to scheduling appointments, and retaining clients, • Uncover upsell opportunities to pass to the sales team, • Provide in depth product knowledge and trainings to current clients, • Customer Centric – Establishes and maintains effective relationships with customers, effectively aligns strategy with customer’s business, anticipates customer needs, and sets high standards for customer service, • Collaboration & Teambuilding – Builds and maintains relationships to successfully work toward common strategic goals, creates strong morale and spirit, fosters open dialogue, creates a sense of unity amongst the team, • Emotional Intelligence – Capable of recognizing the emotions of self and others, demonstrates the ability to adjust to the emotional environment, build sustainable rapport, use diplomacy and tact to achieve mutually beneficial outcomes, • Influencing Others – Persuasive and engaging, gains support of others for ideas, proposals, and solutions to take action and achieve the desired business outcomes, • Well organized with an ability to understand where opportunities are, • An ability to work collaboratively with other internal stakeholders, • Excellent communication skills, • Must understand client needs and how our products fit as a solution to these needs, • Client-focused, • Avid learner, • Experience with web-based information services & fiber industry experience, • Proficient with Microsoft Office Suite and SalesForce, • Knowledge of the telecom fiber/data center industry preferred, • 3-5 years of experience as an Account Manager or similar role, • Proficient with Microsoft Office Suite and SalesForce, • Knowledge of the telecom fiber/data center industry given preference, • Nice to have: experience with web-based information services All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship. If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment at Simplify Compliance, please contact our Talent Acquisition Team 1.800.727.5257, ext. 8101. Job applicants may request to review the company's Affirmative Action plans by contacting the talent acquisition team/recruiter, Human Resources department or Chief People Officer. Powered by JazzHR Z8U6iY136G

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Free food & snacks, • Free uniforms, • Home office stipend, • Opportunity for advancement, • Paid time off, • Signing bonus Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations. Flexible work from home options available.

Job DescriptionROLE DESCRIPTION: As an account manager at Tamara Thomson State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Our office is a close-knit, family-oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. Youll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie. If youre someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in peoples lives, this could be the perfect place for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Bryan Michaels - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications. Yorktel is seeking an Account Manager who will have deep industry expertise to work within our public sector sales organization. The Account Manager will build and foster relationships with senior leaders across government to be at the forefront of their digital transformation. Work jointly with government leaders to merge their mission needs with engineering roadmaps to enable market-making innovations. The successful Account Manager achieves maximum sales profitability, growth, and account penetration within assigned public sector accounts. Through consultative selling, combine an understanding of the government customer’s mission with business acumen to make today’s vision, tangible mission outcomes of tomorrow. Roles & Responsibilities: This job will provide: • An opportunity to drive mission-focused change within the government like never before in new and transformational ways., • A forum to co-create the art of the possible., • Business Strategy -- Understand the government customer’s mission, mission strategy and related industry direction to build and manage a long term, sustainable business portfolio., • Digital transformation – Disrupt the mindset of customers and sales teams by bringing innovative ideas that showcase the need for change and Yorktel’s unique value proposition., • Relationship Building -- Owns the Relationship – senior level government decision makers and industry partners with trust and integrity., • People Leadership – Mobilize, orchestrate, mentor, and lead the Yorktel team, partners, and customer to help solidify the path to the complex yet exciting digital transformation journey., • Technical Dialog -- Coordinating technical sessions making use of whiteboards or other resources to drive solution discussions leveraging published solution architectures for common infrastructure implementations required., • Technical Demonstration -- Ability to work with technical teams to demonstrate Yorktel solutions leveraging engineer developed demo environments., • Leadership -- Experience with working with large-scaled teams in a cross-functional setting., • Competitive Landscape -- Knowledge of enterprise software solutions, cloud and datacenter infrastructure, collaboration software and hardware landscape., • Strong understanding of the public sector customer segment, market dynamics, public sector contracts, and requirements., • Must be comfortable managing relationships with executive level contacts., • Excellent ability to successfully interface with clients and handle multiple priorities concurrently., • Dedication and commitment to get the job done., • Able to work in a fast-paced, continuously evolving environment., • Self-motivated and ability to work independently., • Knowledge of sales and marketing concepts., • Successful track record of winning and closing deals in competitive public sector environments, as well as identifying new opportunities., • High capacity to learn and adapt., • Knowledge of and adherence to York Telecom policies and procedures., • Limited weekend and/or night work may be required., • Domestic travel requiring multi-night stays within and at times outside the local work area., • International travel may be required., • Valid U.S. driver’s license is a requirement and must have a positive driver’s abstract., • Current valid U.S. Passport is desirable., • Must be willing to complete background checks and drug tests as required by current or future contracts., • Bachelor's degree in a technical field and/or Business or equivalent experience., • 5+ years of building strategic business partnerships through selling or consulting with Federal Government / Department of Defense customers. Equally considered will be 5+ years of experience driving digital transformation from within the Federal Government., • Account Management -- Track record of effective territory/account/solution management: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, pipeline management, large dollar licensing and deal negotiation required., • Executive Presence -- Rapidly building new relations to open door to expand Yorktel's business. Experience and expertise working with senior business decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria., • Problem Solver -- Ability to solve problems, operate independently and excel in ambiguous environments., • Business Value -- Ability to synthesize initiatives across the business incorporating a cross-functional team approach., • Ability to lift and carry objects up to 50 lbs., • Frequent sitting, standing, and walking, • Limited weekend and/or night work may be required, • Must be able to pass suitability requirements We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Job Description Job Description: As a Remote Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At TravelWithSan, we pride ourselves on delivering personalized, high-quality service to travelers across the country. Key Responsibilities Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits Remote flexibility – work from anywhere, with hours that fit your lifestyle. Exclusive perks and access to industry-only discounts. Professional growth – ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel. What We're Looking For Excellent communication skills—both written and verbal. A background in customer service, ideally within tourism or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech-savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences.

Job DescriptionDescription: Job Title: Customer Service Representative Location: Glen Burnie, MD Employment Type: Full-Time | On-Site Reports To: Customer Service Manager Position Summary: Fibox, Inc., a global manufacturer of industrial enclosures, is seeking a self-motivated Customer Service Representative to join our team in Glen Burnie, MD. Reporting to the Customer Service Manager, this role serves as a key point of contact for customers and internal sales teams, delivering responsive, professional support through phone, email, and order management systems. The ideal candidate is highly organized, communicative, and thrives in a fast-paced manufacturing environment. Key Responsibilities: • Answer incoming calls and provide first-level support for product inquiries, pricing, and availability., • Accurately enter customer purchase orders into inventory and accounting systems, ensuring error-free submissions., • Prepare and send order confirmations to clients in a timely manner., • Maintain and update customer records and contact information in the CRM system., • Coordinate with Sales Representatives to ensure smooth order processing and client satisfaction., • Respond to customer emails and inquiries, ensuring to direct customers to the appropriate department when needed, and consistently provide clear and courteous communication., • Communicate order changes, backorders, shipping delays, or shortages to customers and internal stakeholders., • Ship out product literature and marketing materials to customers upon request., • Learn and retain product and service knowledge to better assist customers. Requirements: • High school diploma or equivalent required; college degree preferred., • Minimum 2 years of customer service experience, preferably within the manufacturing industry., • Knowledge of OEM, industrial, or electrical products is a plus., • Proficiency using order entry systems, ERP platforms, CRM tools, and the Microsoft Office Suite is required., • Possesses a strong technical aptitude with the ability to use multiple software systems seamlessly and simultaneously., • Works well independently as well as in a team-oriented environment., • Strong communication and interpersonal skills with a customer centric approach, professional demeanor, and proven success in building rapport and lasting connections., • Remains calm under pressure and uses critical thinking skills when problem-solving or diffusing challenging situations or difficult customers., • Possesses a strong attention to detail, high level of accuracy, and ability to identify and correct errors in a timely manner., • Ability to multitask, prioritize time, and maintain organization across multiple channels (phone, email, database). Company Perks: Fibox offers a competitive benefits package designed to support the health, financial security, and well-being of our full-time employees including, but not limited to: Employer-sponsored medical, dental, and vision coverage, retirement savings plan with company match, company-paid life, AD&D, and disability insurance, voluntary insurance options, access to employee assistance, wellness, and discount programs, paid vacation, sick time, and holidays etc. This position is based on site in Glen Burnie, MD, Monday through Friday from 8:00 AM to 5:00 PM.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary Some of the typical daily functions include: answering phones, taking payments, explaining bills, following up, setting appointments, completing changes, transferring calls, making calls, completing reports, noting calls and interactions with clients, processing requests from insurance carriers, following up with clients, helping clients, etc. The candidate must have excellent customer service skills. Professionalism, honesty, diligence, integrity, excellent work ethic, the ability to learn, self-motivation, organization and pride in being an achiever are essential. The ability to proficiently multitask is a must too. The potential for upward mobility leads to substantial increases in income and recognition within a short period of time. Several raises are usually awarded within the first three to six months. We write and service policies for many of the top insurance carriers in the country and receive constant referrals. We also provide financial services for clients across the country. Health insurance benefits and a matching retirement plan are provided as well as many other perks - major holidays off with pay, no weekend hours, vacation, etc.