Customer Service jobs in Michigan - Page 14

Job Description Job Summary The Crisis Service Specialist – Front Desk works under the direct supervision of the Crisis Service Supervisor and serves as the initial point of contact for individuals arriving at the Resource and Crisis Center (RCC). This position is responsible for greeting individuals with empathy and professionalism, ensuring timely and seamless warm transfers to appropriate crisis services, and providing crisis intervention support when needed. The specialist plays a key role in maintaining a safe, welcoming, and trauma-informed environment while coordinating communication between internal teams and community partners. This is an on-site position, scheduled for three 12-hour shifts per week, including rotating weekends and holidays. Essential Functions • Greet all individuals arriving at the Resource and Crisis Center (RCC) with warmth, empathy, and professionalism, using a trauma-informed and HIPAA-compliant approach, • Collect and accurately document demographic and service-related information including name, date of birth, age, sex, time of arrival, requested service, mode of arrival, and transition time to service, • Facilitate timely and effective communication between crisis departments to ensure individuals are connected to appropriate services without delay, • Utilize evidence-based crisis intervention techniques to de-escalate individuals experiencing emotional or behavioral distress, • Answer incoming phone calls and route them to the appropriate internal or external entity, • Maintain a clean, organized, and welcoming lobby environment, • Collaborate with community partners, including law enforcement and medical personnel, to support individuals in crisis, • Communicate any known or suspected security concerns—including contraband, threats, or behavioral risks—to all relevant crisis departments, • Take a proactive role in guiding and managing all safety efforts- overhead pages, facilitating evacuation of the lobby, etc., • Assist individuals in accessing community resources such as shelters, transportation, and other basic needs, • Monitor, restock, and distribute resources and supplies designated for persons served, • Participate in team meetings, scheduled supervision, and collaborative planning with supervisors and colleagues, • Complete all required agency training in a timely manner, • Perform other duties as assigned to support the mission and operations of the RCC, • Completing basic vitals Job Requirements and Qualifications Education: Associate degree in human services (psychology, social work or related field) Bachelor's degree in human services (psychology, social work or related field), preferred Training Requirements (licenses, programs, or certificates): • BLS, • Recipient Right’s, • Crisis intervention, • Trauma-Informed care Experience Requirements: • Minimum 1 year of experience working in a behavioral health, hospital or human service setting directly engaging with individuals experiencing behavioral health or substance use concerns, • Experience in working with electronic health records, • Experience in customer service, • Experience with data entry, • Experience in crisis de-escalation, • Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities, • Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: • Interpersonal Skills, • Strong Organizational Skills, • Data Analysis, • Strategic Planning, • Strong written and oral communication, • De-escalation and conflict resolution, • Clinical knowledge of mental health and suicide prevention, • Strong time management Knowledge Requirements: • HIPPA, • Microsoft 365, • Recipient Right’s, • Mental Health Code, • Medicaid Manual Oakland Community Health Network’s Core Competencies: • Interacting with others in a way that gives them confidence in one’s intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust), • Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus), • Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning), • Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) (Travel required, physical requirements, on-call schedules, etc.): Must be available for meetings and events which may occur outside of standard office hours. • Work performed primarily in a crisis center environment, • The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees’ differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics

Job Description Worgess Insurance & Financial Services is seeking a Personal Lines Account Manager to become a part of our team! The mission of the Personal Lines Account Manager is to serve and grow the book of clients assigned to you by providing extraordinary service, educating the customer, identifying revenue growth opportunities, and generating referrals. Account managers focus on growth within their current book of business while also backing up their teammates. Desired Outcomes of this Role • Maintain appropriate retention rate of on your book of business, • Generate additional revenue on the book of business through cross-selling, • Conduct annual account reviews, • Provide outstanding inbound service on claims, billing questions and endorsements, • Constantly display a positive attitude and efficient work ethic, • Conduct audits on new business files, • Sell new inbound call business for the agency, • Work to identify opportunities for other departments Company DescriptionWorgess Insurance and Financial Services is an independently owned insurance agency with offices in Battle Creek and Kalamazoo MI. Founded in 1921 we represent only the best insurance companies to offer our clients options for their personal and life insurance needs. We are a growing, process driven agency that believes the best employees will attract the best clients. We are looking for a driven and enthusiastic Personal Lines Account Manager to join our team.Worgess Insurance and Financial Services is an independently owned insurance agency with offices in Battle Creek and Kalamazoo MI. Founded in 1921 we represent only the best insurance companies to offer our clients options for their personal and life insurance needs. We are a growing, process driven agency that believes the best employees will attract the best clients. We are looking for a driven and enthusiastic Personal Lines Account Manager to join our team.

Job DescriptionBenefits: • Short and Long Term Disability, • Company Paid Life Insurance Policy, • Bonus Based on Performance: Monthly and Quarterly Incentive Pay, • Excellent Workplace Culture, • 401(k), • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development ROLE OVERVIEW: We are seeking a Personal Lines Account Manager to join our team. This role focuses on serving clients, ensuring their insurance needs are met with professionalism and expertise. You will be responsible for managing client accounts, providing consultative support, and expanding coverage where needed. Through phone, email, text, and in-person interactions, you will build lasting relationships that contribute to client retention and business growth. KEY RESPONSIBILITIES: • Develop and maintain strong relationships with clients, providing ongoing policy support., • Respond to inquiries, process policy changes, and ensure timely resolution of client needs., • Conduct policy reviews, identify coverage gaps, and recommend appropriate insurance solutions., • Stay informed on industry trends and changes to better serve clients., • Maintain accurate and up-to-date client records in the agency management system., • Assist with lead generation, referrals, and new business development.QUALIFICATIONS:, • Experience or strong interest in insurance., • Excellent communication and client service skills., • Strong organizational and problem-solving abilities., • Team-oriented mindset with a commitment to professionalism and ethical conduct., • Property & Casualty insurance license (must obtain within 90 days of start date).REQUIREMENTS:, • Property & Casualty insurance license, • Experience in insurance preferred, • Experience in a similar professional setting acceptableJoin us at Emil Rummel Agency and become part of a team that values relationships, professional growth, and top-tier service! Here is what our current employees have to say!, • I have never worked for a company who treats us so well. They care about us and thank us daily! I am very proud and feel honored to work for the Rummel Agency., • Ive never felt more valued and appreciated as an employee. Our contributions are recognized, voices are heard, and growth is supported. The culture here fosters mutual respect and collaboration, and that makes a real difference in how I show up every day. Knowing the work I do matters, and that Im part of a team that respects and invests in each other is what keeps me motivated and proud to be here. When leadership invests in both the well-being of employees and the satisfaction of customers, it creates a space where people thrive. It's rewarding to be in an environment where empathy, respect, and purpose drive everything we do!', • Emil Rummel Agency truly cares about their employees, they know family is important and never hesitate to let you do what you need to for your family. They also support personal growth and encourage you to be your best., • I love working at the Rummel Agency is because of the incredible management team I work with. Theyre supportive, communicative, and genuinely care about both our clients and our team. Its empowering to work in an environment where leadership leads by example and encourages growth, collaboration, and positivity every day. I cherish the team atmosphere we have. Everyone is supportive and always willing to help each other out. Its energizing to be part of a group that communicates well, celebrates wins together, and lifts each other up during challenges. It makes coming to work something I look forward to every day.If you want a join a supportive team with a positive, respectful culture and environment, apply today!

Job DescriptionReceptionist / Client Intake Specialist Rasor Law Firm, PLLC – Royal Oak, MI Full-Time | In-Office About Us Rasor Law Firm is a fast-growing, tech-forward law firm dedicated to fighting for our clients and delivering exceptional legal service. We pride ourselves on our modern approach to law, our passion for people, and our commitment to justice. We’re looking for an outgoing and organized team member to be the welcoming voice and face of our firm. About the Role We’re seeking an extroverted, energetic, and tech-savvy Receptionist and Intake Specialist to join our team. This person will be the first point of contact for potential new clients — handling a high volume of incoming calls, greeting visitors, and managing initial client communications. You’ll play a vital role in gathering information from potential clients so our legal team can assess how we can help them. This position combines traditional front desk responsibilities with meaningful client interaction and administrative support in a modern, high-energy legal environment. Key Responsibilities • Answer and route phone calls with professionalism, empathy, and efficiency., • Handle a high call volume in a calm, courteous, and organized manner., • Serve as the first point of contact for potential new clients — gather key information and enter it into our intake system., • Schedule appointments, manage the firm calendar, and assist with client follow-up., • Greet and assist visitors in the office., • Support day-to-day operations and assist with administrative tasks as needed., • Use our technology platforms (case management, communication, and scheduling tools) efficiently and accurately. Requirements Requirements • Prior call center or high-volume phone experience required., • Excellent communication and interpersonal skills — comfortable talking with people in stressful situations., • Friendly, positive, and professional demeanor., • Highly organized with strong attention to detail., • Able to multitask in a fast-paced environment., • Comfortable using modern technology and learning new systems., • Collaborative and supportive team environment., • Opportunity to help people at an important time in their lives., • Modern, tech-forward firm with a strong mission and clear values., • Competitive pay and benefits.

Job DescriptionVan Eerden is a fourth generation, family-owned foodservice distributor celebrating more than 100 years of Delivering a Great Customer Experience! We believe nothing brings food and families together like sharing a meal. By serving our customers and employees, we allow others to do what the VE family values as an important family tradition – share a meal with friends and family. Rooted in quality and service, we strive to deliver Fresh Ideas, Fresh Products, and Fresh Solutions to our customers each and every day. We are more than a food company - we are a family company treating our team like family and a customer company focusing on Great People, Delivering a Great Customer Experience! Summary of the Position: Achieve superior customer satisfaction through research, resolution and follow-up of any customer issues. Will provide support to District Sales Manager’s, Account Mangers and Customer Service. This role will be the department expert on systems and policy. Duties and Responsibilities: • Contact multi-unit accounts for orders via phone and email. Communicate promotional items, substitutions, out of stocks, etc., • DSR route coverage and assistance, facilitation and /or execution of sales route needs. Maintain consistent sales associate practices and relationships. DSR/Customer review for continuous improvement and evaluation of service level expectations and sales revenue margin sustainability., • Input account orders directly into system as needed. Perform double checks on order accuracy via daily reports and the customer tracking app. Strong follow up with DSR and customers., • Thorough comprehension of company policy on issuing Credits., • Determine justification of account requests for credit. Input credit request immediately for resolution by their next delivery., • Research shipping invoicing, credit and/or service problems for customers. Communicate resolutions to the customer as needed. Refer exceptions to the Customer Service Manager., • Coordinate with vendors to process sample requests., • Coordinate with warehouse employees and sales reps to deliver samples to customers. Assist in facilitation of samples/cuttings for new/existing growth opportunities., • Utilize the special order app to process special orders, ensuring delivery of items to customers., • Keeps up to date on customer usage, bid maintenance, contracts and pricing issues., • Trains new customer service representatives., • Serves as a back up to the Customer Service manager., • Develop and continuously maintain product knowledge., • Communicate effectively with customers, sales representatives and internal departments., • Attend monthly sales meetings., • Assist at special sales events as required., • Fill in for the receptionist as required. Requirements: • Ability to handle stressful situations and a fast paced environment., • Ability to work weekends and holidays as required., • Proficiency in Microsoft Outlook, Word, Excel, able to learn and use various forms of technology and software., • Good problem solving skills., • Excellent interpersonal and written communication skills (email/phone), • At least two years customer service experience required., • Education : High school diploma or equivalent required. If you are an ambitious and dedicated individual who has a passion for the food business and providing a great customer experience, we’d love to have you join our team! Van Eerden is a proud veteran and military-friendly employer.

Job Description About Us Guy Hurley, LLC is a leading insurance agency based in Rochester Hills, Michigan, specializing in comprehensive insurance and bonding solutions for businesses and our personal lines clients. As insurance professionals, we are committed to helping people just like you find solutions for all your insurance needs. Once we understand your policy needs and goals, we'll work to develop a program tailored to you. Today’s environment can bring concerns, and even, dangers. That's why we work closely with our clients to anticipate these challenges and address them before they happen. Knowledge is power. It’s also the foundation for intelligent, well-considered decisions. When you have questions about which insurance policies are right for you, sound decisions are vital in helping you pursue your goals and protect your future. For many, understanding every aspect of the insurance space can be daunting. We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need. Personal Lines Account Manager Job Summary: Under the direction of the Personal Lines Manager, manage the servicing of an assigned book of business in the Personal Lines Department to ensure clients receive prompt, accurate and professional solutions. Tasks include discussing renewals with clients, re-marketing renewals, providing overall account servicing to assigned clients, verifying, and maintaining account accuracy, and billing and payment processing duties. Principal Duties & Responsibilities: • Manage the servicing of an assigned book of business in the Personal Lines Department, • Discuss renewals with clients both verbally and via email, • Re-market renewals utilizing the PL Rating comparative rater platform, • Review daily download reports and identify issues needing to be rectified, • Attend both virtual and in-person meetings with the Personal Lines team to collaborate and stay current on carrier and industry trends, • Quoting and binding policy re-writes when applicable, and keeping Account Executives/Producers informed, • When applicable, assist with New Business quoting, and cross sell homeowners, auto, umbrella, and specialty Personal Lines products with existing clients, • Provide coverage insight to help clients understand their portfolio, • Build relationships with carrier Underwriters and act as an intermediary between the client and carrier, • Obtain client payment methods and process payments accordingly, • Provide clients with resolutions to billing related questions, • Create and maintain account details in AMS360, • Perform administrative/clerical duties including filing, copying, processing mail, creating spreadsheets, etc., • Process endorsements on existing policies, • Field incoming phone calls and contact clients by email and phone to clarify, provide, or acquire necessary information, • Maintain the confidentiality of all client and organizational data, • Demonstrate integrity, self-accountability, honesty, and a positive attitude toward clients, other staff, management, and business contacts in performing the duties and responsibilities of the position, • High School Diploma required, • Possession of a valid State of Michigan Property & Casualty Insurance Agent License, • Minimum of 2 years of experience working in personal lines insurance required, • Computer skills necessary to maintain various records and prepare reports; familiarity with the use of general office equipment, • Proficiency with MS Office Suite required, • AMS360 and ImageRight experience desired; will consider experience with related agency management systems, • Knowledge and understanding of generally accepted office procedures, • Good organization and time management skills are required to successfully perform the duties of this position, • Interpersonal skills necessary to communicate effectively with a wide variety of business associates including clients, all levels of staff, Insurance companies, etc. in the exchange of information and resolution of outstanding issues, • Physical ability to sit for prolonged periods of time at the computer Office Locations: 33215 Grand River Avenue, Farmington, MI 48336 or 989 East South Boulevard, Suite 200, Rochester Hills, MI 48307 Benefits: • Competitive Salary, • Health Insurance Plans (PPO, HSA, Copay Options), • Dental Insurance, • Vision Insurance, • Company Paid Disability Insurance, • Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance, • 401(k) with Safe Harbor Match, • Paid Time Off

Customer Service Care Rep (CCR) / Administrative Assistant Clerk & Data Entry Clerk - Work From Home Remote - Weekly / Daily Pay. Easily fill the time between submitting resumes by completing basic data entry tasks. These jobs and part time tasks are great for data entry clerks, customer service car

On-Board Services is hiring a Associate Customer Service Representative Auburn Hills, MI! For immediate consideration please send your resume to ___ Subject Line: Position Title and State you are Located. About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k. Position Details: Position Type: Contract Job Location: Auburn Hills, MI Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $15.86 - $25.40 /hourly This position is hybrid 3 days in the office and 2 days from home office. (subject to change) Qualifications: Ø SAP-R3 or equivalent experience, Ø High School Diploma required, College degree preferred, Ø Order entry experience Ø Previous customer service experience Ø Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience. Ø Previous knowledge of the Sales to Cash (STC) Process. Ø Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts. Ø Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing. Ø Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Ø Salesforce.com and SharePoint experience is a plus. Ø This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries. Ø Ability to identify areas for improvement and implement change. Ø Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management Ø Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment Ø Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Requirements: Responds to customer issues that require product knowledge, interpret questions/requests and ensure proper resolution in a prompt and courteous manner. May initiate customer contact to proactively identify and address customer needs. Monitors the resolution process to ensure other departments follow through on requests. Responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process Apply Today! On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.” On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics. JD# 25-05474

Accounting Manager Holland, MI Position Overview We are seeking a detail-oriented and experienced Accounting Manager to lead our accounting team and ensure the accuracy, integrity, and timeliness of all financial reporting. This individual will oversee daily accounting operations, manage month-end and year-end close processes, and provide financial insights to support business decision-making. The Accounting Manager will play a key role in maintaining compliance, improving processes, and mentoring staff within the department. Key Responsibilities * Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, payroll, and bank reconciliations. * Manage the month-end, quarter-end, and year-end closing process, ensuring accurate and timely financial reporting. * Prepare and review financial statements, management reports, and variance analyses. * Monitor and analyze accounting data, ensuring compliance with GAAP and company policies. * Supervise and mentor accounting staff, providing guidance, training, and performance feedback. * Collaborate with external auditors and coordinate audit activities. * Assist with budgeting, forecasting, and cash flow management. * Implement process improvements and internal controls to enhance efficiency and safeguard company assets. * Support leadership with financial analysis and special projects as needed. Qualifications * Bachelor's degree in Accounting or Finance * 3+ years of progressive accounting experience * Strong knowledge of GAAP, financial reporting, and internal controls. * Proficiency in accounting software and Microsoft Excel. * Excellent organizational, analytical, and problem-solving skills. * Strong leadership and communication abilities, with a track record of developing and mentoring staff. Compensation & Benefits * Competitive salary based on experience. * Health, dental, and vision insurance. * 401(k) with company match. * Paid time off and holidays. * Professional development opportunities. #INOCT2025 #ZRCFS #LI-KB

Taco Bell - Houghton is looking for a full time or part time Cashier and Customer Service team member to join our location in Houghton, MI. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Houghton

Taco Bell - Houghton is looking for a full time or part time Cashier and Customer Service team member to join our location in Houghton, MI. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Houghton

Taco Bell - Houghton is currently hiring a full time or part time Restaurant Supervisor for our Houghton, MI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Houghton in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Taco Bell - Houghton is hiring immediately, so please apply today!

Dunkin' - Marquette is currently hiring a full time or part time Restaurant Supervisor for our Marquette, MI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - Marquette in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin' - Marquette is hiring immediately, so please apply today!

Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award-winning franchise! Shift Leaders play a vital role in delivering great guest experiences and Making it Right for our guests every day. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests needs and give them a reason to come back. Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Shift Leader Responsibilities: - Leads Operational Excellence and the Guest Experience - Ensures the restaurant meets safety, sanitation, and cleanliness standards during shift - Ensures self and team handles all Guest concerns with a sense of urgency - Solicits and listens to all Guest feedback and provides information to Restaurant Manager - Executes travel paths and take appropriate actions that drive hospitality behaviors - Empowers the team to satisfy Guest needs and resolve concerns - Removes barriers to delivering Hospitality behaviors during shift - Role models expected behavior and coaches team on hospitality standards Builds Team Talent: - Treats all team members fairly and with respect - Supports the training of new team members - Recognizes team members for team contributions. - Holds team members accountable for their behavior and performance during shift - Provides coaching to team members to improve performance during shift - Provides communication to team about goals and performance for shift - Brings staffing and performance issues to the attention of Restaurant Manager - Executes team service through effective deployment and communication - Shows up for work as scheduled and is ready to work on time - Stays focused on the Guest and accomplishes all work assignments with excellence - Responds positively to coaching and direction given Qualifications: Skills - Able to clearly express oneself verbally and in writing (English) - Math and financial management - Restaurant, retail, or supervisory experience - At least 18 years of age Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

We want you to join us, because Dunkin' runs on you and we'll be running beside you every step of the way. Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Together we are ALL IN' for the win! MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more. Are you: - Experienced in guest services - Friendly with a positive attitude - Able to adapt to changes in customer volume with the appropriate sense of urgency CARIN' We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning. - Flexible Schedule - Full-Time and Part-Time available - Free Shift Meals - Best in Class Training & Continuous Learning - Advancement Opportunities - Paid Time Off (full-time employees) - 401(k) Retirement Plan (full-time employees) - Education Discounts through Southern New Hampshire University - Tuition Benefits - Medical, Dental and Vision (full-time employees) - Referral Program - Recognition Program - Community & Charitable Involvement WINNIN' - You are 14 years of age (or higher, per applicable law). - You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. - Must be fluent (reading/writing and speaking/hearing) in English. - Eligible to work in the U.S Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Dunkin/Baskin - Houghton is currently hiring a full time or part time Restaurant Supervisor for our Houghton, MI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin/Baskin - Houghton in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin/Baskin - Houghton is hiring immediately, so please apply today!

Taco Bell - Houghton is looking for a full time or part time crew member to join our team in Houghton, MI. As a Taco Bell - Houghton crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Houghton -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Houghton. Apply now!

Taco Bell - Houghton is looking for a full time or part time Cashier and Customer Service team member to join our location in Houghton, MI. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Houghton

We want you to join us, because Dunkin' runs on you and we'll be running beside you every step of the way. Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Together we are ALL IN' for the win! MOVIN' As a Team Member, you'll help America Run on Dunkin' by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more. Are you: - Experienced in guest services - Friendly with a positive attitude - Able to adapt to changes in customer volume with the appropriate sense of urgency CARIN' We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning. - Flexible Schedule - Full-Time and Part-Time available - Free Shift Meals - Best in Class Training & Continuous Learning - Advancement Opportunities - Paid Time Off (full-time employees) - 401(k) Retirement Plan (full-time employees) - Education Discounts through Southern New Hampshire University - Tuition Benefits - Medical, Dental and Vision (full-time employees) - Referral Program - Recognition Program - Community & Charitable Involvement WINNIN' - You are 14 years of age (or higher, per applicable law). - You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. - Must be fluent (reading/writing and speaking/hearing) in English. - Eligible to work in the U.S Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

Taco Bell - Houghton is looking for a full time or part time crew member to join our team in Houghton, MI. As a Taco Bell - Houghton crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Houghton -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Houghton. Apply now!

Taco Bell - Houghton is looking for a full time or part time Cashier and Customer Service team member to join our location in Houghton, MI. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Houghton

Taco Bell - Houghton is looking for a full time or part time Cashier and Customer Service team member to join our location in Houghton, MI. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Houghton

Job DescriptionWhen Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs. Trusted by global brands and fully integrated with the modern marketing tech stack, we’re a dedicated team focused on helping our customers succeed. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we’re a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a high-energy, intentional and experienced executive to become our new Senior Director of Account Management. This is a key leadership position with a path to a VP role and responsible for delivering revenue growth, customer retention, and overall customer satisfaction. The role manages a team in the UK and North America and works in close parallel with our Solutions Management team. This role requires a strategic and results-oriented individual with exceptional leadership and communication skills. An ability to develop and lead high value and consultative conversations with CMO’s is critical to the success in the role. In parallel leading with empathy with a focus on both strong process and quality practice needs to be hard wired in the successful candidate. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process.Key responsibilities • Team Leadership: Manage and mentor a team of Team Leads and Account Managers, providing guidance, coaching, and performance feedback., • Revenue Growth: Develop and execute strategies to expand revenue and identify new business opportunities within existing customer accounts., • Client Retention: Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and retention., • Account Management Strategy: Develop and implement account management strategies, including territory planning, account segmentation, and client engagement plans., • Performance Management: Set and track performance metrics for the account management team, ensuring targets are met and exceeded., • Cross-Functional Collaboration: Work closely with other departments, including Sales, Marketing, and Product, to ensure alignment and support for account management initiatives., • Process Improvement: Continuously evaluate and improve account management processes and tools to enhance efficiency and effectiveness., • Implement the Entrepreneurial Operating System (EOS): Improve business practices and optimize team performance., • Implement Sandler Sales Methodology: Focuses on building relationships and using Sandler's specific tools and techniques for communication and account expansion. Qualifications, • Bachelor's Degree in Business or related field; MBA preferred., • 10+ years of experience in account management or sales (4-5 years minimum in account management), with at least 5 years in a leadership role., • Proven track record of success in driving revenue growth from existing book of business and client retention., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Strategic thinker with strong analytical and problem-solving skills., • Proficient in CRM and other account management tools., • An understanding of EOS would be beneficial. An understanding of the Sandler methodology would also be beneficial. Key competencies, • Leadership, • Communication, • Strategic Thinking, • Relationship Building, • Results Orientation, • Problem SolvingCompensation and benefits, • Competitive salary and bonus structure, • Comprehensive benefits package, including health, dental, and vision insurance, • UK Pension with company match, • Paid time off and holidays

Our client in Fremont, Michigan is seeking an onsite Contact Center Customer Service Coordinator to join their team. The ideal candidate will have strong communication, computer and systems knowledge and customer service skills which will align successfully in the organization. Job Title: Contact Center Customer Service Coordinator Location: Fremont, MI Pay Rate: $15.15/hr What’s the Job? • 📞 Primary focus on phone support, with flexibility to assist via email, live chat, SMS, eCommerce, and ratings & reviews 💬 Deliver exceptional customer service, product knowledge, and nutrition education * 🛒 Facilitate eCommerce transactions and support digital initiatives * 🧾 Process quality incidents in compliance with FDA standards * 🧠 Use Salesforce CRM (Engage OMNI) and handle consumer data with care * 🕒 May require availability for evenings, weekends, and holidays in a 24/7 engagement center What’s Needed? • High School Diploma or GED, • Additional education or certifications in customer service (a plus) Strong verbal and written communication skills * Solid problem-solving and interpersonal abilities * Comfortable with computer systems and CRM platforms * Proven customer service experience If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Job Description Our company is seeking a Customer Service / Sales Representative for our Independent Insurance Agency. We are looking for a self-starter with excellent organizational and communication skills. We are an organization that rewards loyalty, dedication, consistency and commitment. Responsibilities and Requirements include: Sales and service to client base. The ability to maintain, and update agency files. Must have the ability to communicate technical information to a non-technical audience. Professional demeanor. Knowledge of Microsoft Word. Property & Casualty license. Experience in Life and Health insurance helpful, but not required. This position pays a Base Salary plus Commissions, health care stipend and an available retirement plan. Warm leads provided. $16.83/hr to $20.83/hr base salary depending on experience. Base salary can be negotiated higher with a book of business. There is also an available $1,000 signing bonus. A tenacious, hardworking individual can earn upwards of $40,000 to $60,000 the first year!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Employee discounts, • Health insurance Job Summary: As a Pet Resort Guest Service Representative at K9 Resorts, you are the face of our company. Your primary goal is to provide every client and their dog with a wow experience, making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one. Our Culture and Values: • We have a positive mindset focused on our actions and attitudes., • We thrive as a result of teamwork that looks out for one another., • We provide legendary service, consistently, internal and external., • We are accountable, always looking to improve, always open to feedback., • We will cherish and honor safety for all we touch., • Follow all operational procedures as outlined in the K9 Resorts Operations Manual., • Greet all customers entering the building., • Perform check-in and check-out procedures, as well as reservation processes, in the POS system., • Take custody of pets and ensure they are properly placed in the designated area of the building., • Answer telephone inquiries., • Provide tours of the facility to potential customers when necessary., • Feed and medicate all dogs., • Provide personal playtimes for dogs when requested., • Perform body checks to identify pre-existing conditions and/or injuries., • Perform tasks as requested by management, including:, • Sanitation of the lobby, boarding, and daycare accommodations., • Monitoring daycare., • Bathing dogs.Pet Resort Guest Service Representative Qualifications:, • Ability to lift at least 20 lbs., • High school diploma or equivalent required., • Some weekend and holiday hours are required., • An enthusiastic personality is comfortable selling. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with growth potential, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

Job Description Retail Guest Services Team Member – Ypsilanti (Team Member) Tommy's Express MI185 - Ypsilanti, MI We are currently looking for full-time and part-time Morning, Mid-Day, or Evening availability during the week and weekend Company Overview: Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express! Tommy’s Express is leading the car wash industry across the globe with innovation, technology, and design. At Tommy’s Express, we deliver the ultimate car wash experience. You will see the differences immediately with our attractive, iconic design of our facility. Guests experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state-of-the-art vacuum systems. We also offer guest conveniences, like our monthly no-hassle club that can be managed right from a mobile phone. We are a drug-free company! Must be able to fulfill essential job function in a consistent state of alertness and safe manner. (Must be minimum of 16 years of age) What can Tommy's MI185 Offer you? • Performance Incentives, • Availability for career advancement, • Fun, energetic, family-oriented work culture with an emphasis on team member morale, • Competitive Benefits for FT employees (incl Health, Pet, Life Insurance, PTO, & 401K) Summary of responsibilities: • Provide quick and friendly customer service to our guests within the car wash, • Exceed Guest expectations, • Learn and operate all aspects of POS and LPR systems, • Oversee all property aesthetics, • Create and retain new customer relations, including monthly wash packages, • Maintain cleanliness of interior and exterior of car wash and grounds, • Monitor the wash quality of the vehicle, • Become knowledgeable to identify and correct Wash Quality, • Learn and uphold the WE OWN IT culture What We Expect from a Tommy's Express Guest Services Team Member: • Try your best every day and come to work with a winning attitude., • Must be willing to work hard, build relationships and love people!, • Set an example to all Team Members of working hard and doing your best! Work Environment: This job operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the team member must be able to: • Able to work in a fast-paced environment, • Able to move about inside the office to access file cabinets and office machinery, etc., • Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange information, • Able to move equipment weighing up to 30-50 pounds., • Able to work and commute in all weather conditions, • Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Therefore, other duties may be assigned by your manager. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description We want to meet people from all walks of life with a story to tell? Want to make a positive impact and serve your community? Work for a non - profit! Join People's Express Inc. We are seeking a detail-oriented, friendly, and outgoing organized employee to join our team. The ideal candidate will be responsible for managing reservations, coordinating transportation logistics, and ensuring efficient fleet operations. Responsibilities: • Take a trip request and repeat it back to the client for confirmation, • Determine the number of passengers to be transported, • Minimize the amount a client is placed on hold, • Schedule trips for driving, creating daily efficient routes • Handle incoming reservation requests and inquiries promptly and professionally, • Communicate effectively with drivers, dispatchers, and customers to ensure timely service, • Maintain accurate records of reservations, routes, and fleet status, • Collaborate with the logistics team to streamline operations and ensure efficiency, • Utilize Routing Box Software for reservation tracking Clients: • Communicate information on the trip to be scheduled, if we are unable to accommodate then work with client to find alternate times to meet their needs, • Inform the customer of the drop off window, • Understand all People's Express service areas and how to put fares in correctly., • Express our mission and values to the public, • Serve as a representative of People's Express, Inc., • Follow up phone calls with all clients for trips • Prior experience in reservations, customer service or call center required, • Strong communication skills and phone etiquette, • Knowledge of dispatching procedures and logistics operations, • Experience with Routing Box or similar medical scheduling software, • 2+ years working in dispatching is required, • 1+ years in customer service is required Experience in transportation is required Computer literate and proficient in EXCEL, WORD other MS software Preferred Skills Effective Communicator Critical thinking skills Ability to effectively work with diverse populations, groups, and various organizations, especially with older demographics and people with disabilities Organizational and time management skills to effectively manage multiple services and schedules Perform well at stressful times and high paced environment as well as multitask efficiently Keep management informed of the status and informs of any significant issues on a timely basis Team Player who can work well with all employees Ability to establish priorities and work independently with general oversight from supervisor This position offers the opportunity to work in a dynamic environment where your organizational skills and attention to detail will contribute to the smooth operation of our transportation services. Job Type: Full-time Pay: $21.00-$23.00 per hour Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Schedule: • Monday 9am- 79m, • Friday 8am - 6pm, • Saturday 6am - 4pm Job Posted by ApplicantPro

Job DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. Benefits • Medical and Dental Insurance, • PTO, • Competitive Pay, • 401(k) Retirement Savings Plan, • Life Insurance, • Disability Insurance, • Hotel Room Discounts, • Ongoing Training and Career DevelopmentResponsibilities, • Greet guests and perform check-in/out procedures, • Follow all cash and credit card procedures required by hotel and brand standard, • Check expected departures and clear check out, • Update housekeeping room status, • Explain any of the hotel’s promotional items, and mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations, • Respond promptly to any guests’ inquiries or complaints and offer alternate solutions if guest demand cannot be met, • Demonstrate commitment to servicing the guest by being hospitable and accommodating, • High School diploma or GED preferred, • One year of hospitality experience required, • Customer service experience required, • Experience handling cash and credit card procedures, • Attention to detail We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Full Job Description Join the Circle! The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests. Benefits: • 30% off all cake products, • Insurance Benefits for eligible employees, • Flexible schedule, • Active and present management, • Great Hours - Closed SundaysResponsibilities:, • Follow Nothing Bundt Cake recipes and procedures to ensure quality products, • Assist all guests, providing excellent cashier and customer service experience, • Be a team player, work well with team members, crew members, and managersRequirements:, • Applicants must be 16 years of age or older., • High school diploma or GED; post-secondary education is a plus., • Fast food experience is a plus but not needed, on the job training provided. We hire teens., • Is comfortable with new technology and has the ability to operate a point-of-sale system.

Job Description Location: My Place Hotel- Wixom/Novi About the Role: Are you ready to join a team dedicated to delivering exceptional guest experiences? My Place Hotel is looking for a motivated and detail-oriented Guest Services Representative. In this key role, you will be the central point of contact for guests, ensuring their stay is seamless from reservation to check-out. If you're an organized, dependable multitasker with a positive attitude and strong knowledge of the local area, this is the perfect opportunity for you! What You'll Do: As a Guest Services Representative, your shift will be filled with various tasks aimed at providing top-notch service to our guests: • Guest Interaction: Welcome and greet guests with a warm and friendly demeanor. Efficiently handle check-ins and check-outs, manage reservations, and accurately record charges for rooms, taxes, My Store purchases, and pet fees according to hotel policy., • Guest Assistance: Serve as the go-to resource for guests by providing information about the hotel, amenities, local attractions, restaurants, shopping, and churches. Also, address and resolve guest concerns or complaints with professionalism., • Telephone Management: Operate the phone system with proper etiquette, take and transfer calls, accurately record messages, and manage guest wake-up calls., • Financial Transactions: Complete credit card authorizations, accurately handle cash transactions and provide change for guests., • Administrative Duties: Maintain organized records of the day's activities, including preparing the Night Audit Checklist, managing cash and call logs, and keeping the Front Desk Log up-to-date. Report any issues related to the front desk, guest relations, or maintenance to the General Manager., • Safety & Security: Adhere to all safety and security protocols. Regularly inspect the property, including walking all floors and stairwells, checking outside doors for security, and ensuring outside lighting is functioning properly., • Loyalty Program Promotion: Actively promote the Stay Rewarded Loyalty Program to enhance guest loyalty and satisfaction., • Cleaning: Assist with cleaning tasks, such as laundry (washing, drying, folding, and storing), cleaning and sanitizing common areas, stocking supplies, making coffee, and stocking the coffee bar. Ensure that all entrances and sidewalks are free of snow and ice., • Support Services: Deliver additional guest supplies such as rollaway cribs, towels, and soap as needed. Issue and track master keys and key cards for housekeeping and maintenance staff. Basic Computer Skills: Proficiency in Microsoft Office and basic computer applications. Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and colleagues. Organizational & Multi-Tasking Abilities: Ability to juggle multiple tasks while maintaining high standards of accuracy and organization. Dependability & Professionalism: Reliability, professionalism, and consistency in your work are essential. Attention to Detail: A meticulous approach to ensure accuracy in financial transactions and guest records. Benefits: • Competitive Pay: $16.00 per hour, • Monthly Bonus Potential, • Flexible Scheduling: 4pm-Midnight, • Direct Deposit, • Cross-Training If you're looking for a rewarding role in a fun, supportive environment with growth opportunities, we encourage you to apply for the Guest Services Representative position. Showcase your skills and dedication, and become an essential part of our team, where you can make a real difference in our guests' experiences. Apply today and make My Place Your Place! Job Posted by ApplicantPro

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off Freedom Motors USA is seeking a full-time, on-site, Call Center Representative responsible for generating and qualifying leads, managing customer inquiries, and providing outstanding customer service. This role requires a proactive and organized individual with excellent communication skills and a passion for building relationships. Regular schedule is Monday - Friday 9am - 6pm but must have availability for rotating weekend coverage! What you'll do: • Respond to inbound sales inquiries via phone, email, and live chat., • Make outbound calls to potential customers to generate new leads and sales opportunities., • Create and maintain long-lasting relationships with customers., • Qualify leads based on customer needs, budget, and timeline., • Follow up with leads and maintain regular communication to move them through the sales funnel., • Maintain accurate records of customer interactions and sales activities in the CRM system., • Verify and update existing customer information., • Identify and escalate priority issues., • Document call information according to standard operating procedures., • Route calls as appropriate and per standard operating procedure., • Complete daily tasks by the end of each business day., • Consistently meet or exceed daily, weekly and monthly metric goals., • Collaborate with the sales team to ensure a seamless customer experience.What youll need:, • Bachelor's Degree required., • Excellent verbal communication and interpersonal skills and ability to work independently as well as collaboratively in a team environment., • Strong time-management skills, multi-tasking, and pride in providing the highest levels of customer service in a fast-paced and results-driven environment., • Demonstrated initiative, willingness to take on greater challenges, and highly self-motivated and proactive., • Strong computer skills and exceptional verbal and written communication skills.

Job Description Join The Inn Crowd! The Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! • Guest Service Representative Shift: 2nd Shift, weekend availability required. PART-TIME, • Guest Service Representative Wage: Starting at $16/hour, • Guest Service Representative can be used as a PAID internship Guest Service Representative Position Summary: Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns’ Core Values and Suburban Inns/IHG standards, as well as going above and beyond to ensure that guests are 100% satisfied. Guest Service Representative Benefits Include: • Employee and Friends & Family hotel and restaurant discounts, • Earned Paid Time Off for ALL Team Members, • Insurance (health, vision, dental, life) for full time Team Members, • Flexible schedules, • Holiday Pay, • 8 hours of paid volunteer time per year, • Advancement opportunities, • Monetary recognition program, • Monetary referral program, • 100% paid maternity/paternity or adoption leave for those who qualify for FMLA, • Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued, • Sell the property according to the Suburban Inns sales standard, • Gather the appropriate data from each guest, from address information to credit cards and signatures, • Follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations, • Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift., • Maintain a neat and clean workspace at the front desk and adjacent areas, • Check the pool area as many times as needed throughout the shift, stocking pool towels and straightening up the pool deck, • Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up, lobby coffee stocked, check public restrooms and clean if necessary. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department and General Manager, • Complete any required emergency training needed according to Suburban Inns and IHG standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation, • Complete any required IHG training for front desk procedures and IHG Rewards Club, 100% responsible for ensuring IHG Rewards Club standards are exceeded each shift, • Responsible for the settlement and reconciling of guest accounts and paperwork, • Balance cash drawer and make appropriate cash drops, • Provide excellent guest service:, • Supply information to guests regarding hotel policies, services, and amenities, • Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, entertainment, and events, • Handle all guest concerns and be able to problem solve in a tactful, professional manner, • Maintain open lines of communication between all departments within the hotel, • Follow all Suburban Inns Processes, • Exhibit regular and recurrent attendance records Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills Formal Education and Job-Related Experience: This position requires a minimum formal education of a high school diploma or equivalent related experience License, Training, and/or Certification Required: CPR Certification (may be completed upon hire) Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property Guest Service Representative Uniform and Appearance Guidelines: Uniform: Uniform shirt and name tag provided. Close-toed shoes are the responsibility of the Team Member. Appearance: Hair must be well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Hotel Operations has the authority to veto any decision made by the position's supervisor. Powered by JazzHR 4K8h5xjNwz

Job Description Job Title: Inbound Call Center Representative - Dental Insurance We’re looking for friendly, detail-oriented Customer Service Representatives to be the voice of our company and help us deliver excellent service to self-funded dental plan members. Join a collaborative team where your communication skills and problem-solving mindset will make a difference every day! Key Responsibilities: • Handle customer inquiries and concerns with professionalism and empathy., • Provide accurate information about our dental insurance products and services., • Troubleshoot and resolve issues related to plan benefits and claims., • Document and update customer records based on interactions., • Previous experience in customer service, sales, or related fields., • Ability to prioritize tasks and handle multiple inquiries simultaneously., • A positive, professional demeanor and a passion for helping others., • Excellent written and verbal communication skills., • Comprehensive training and ongoing support., • Opportunities for professional growth and advancement., • A positive, team-oriented work environment. If you're looking to join a fast-paced team that values your contribution, we want to hear from you! Apply today to start a rewarding career with us. Company DescriptionThird Party Claim administrator specializing in dental benefit plans.Third Party Claim administrator specializing in dental benefit plans.

Job Description Job Overview: We are seeking a motivated and detail-oriented Dialer to join our mortgage team. In this role, you will be responsible for calling prospective leads, qualifying potential clients, and setting appointments for our licensed loan officers. You’ll play a key part in generating business opportunities and ensuring a steady pipeline of clients for mortgage financing solutions. Key Responsibilities: * Use a dialer system to make outbound calls to warm and cold mortgage leads * Engage potential clients professionally and confidently to determine interest and eligibility * Schedule appointments for loan officers with qualified prospects * Maintain detailed and accurate records in the CRM system * Meet daily/weekly call quotas and performance targets * Follow compliance and privacy guidelines related to financial data * Provide feedback on lead quality and campaign performance to management Requirements: * Previous experience in telemarketing, cold calling, or lead generation (mortgage or financial industry preferred) * Strong verbal communication and active listening skills * Comfortable working in a high-volume, fast-paced environment * Ability to handle objections and remain professional * Basic computer skills and familiarity with CRM tools * Reliable internet and phone connection if remote Preferred Qualifications: * Bilingual (English/Spanish or others) is a plus * Familiarity with mortgage terminology and processes * Experience using dialer systems like Mojo, PhoneBurner, or Five9 Compensation & Benefits: * Hourly pay + performance-based bonuses * Flexible work schedule

Job Description Dow Credit Union is currently gathering applicants for future part-time Member Care Center/Call Center Representative positions. While we do not have openings at this time, we welcome expressions of interest from customer service professionals who are ready for better hours and better pay, and who are interested in starting a career in the essential financial and banking services industry. This Member Care Center / Call Center Representative position starts at a competitive wage of $20/hour. We also offer generous benefits, including quarterly and annual incentives, a 401(k) plan, paid holidays, and paid time off (PTO). If this sounds like the right opportunity for you in banking and financial services, apply today! ABOUT DOW CREDIT UNION In 1937, the country was still in the throes of a severe economic depression that underscored the need for a workable financial plan to enable Dow employees to save for emergencies and obtain convenient, low-cost credit. Two Dow employees heard about the credit union movement, and the rest is history. Today, we serve more than 81,000 members and have over $2.3 billion in assets. Our goal has always been to serve our members to the best of our abilities and provide them with the best value for their money. Every day, we continually strive to improve our level of service by keeping our focus on our members. In order to do this, we have to hire and retain loyal, team-oriented employees who have genuine care and concern for our members and conduct themselves with integrity and professionalism. That's why we offer competitive pay, excellent benefits, and a positive work culture. We truly respect each other and actively encourage diversity, equity, and inclusion (DEI). A DAY IN THE LIFE OF A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVE As a Member Care Center / Call Center Representative, you answer phones, chats, and other member inquiries. As a voice for our credit union, you make sure that your warmth and willingness to help come through in every interaction. You greet members in a courteous and professional manner and work to build a positive relationship with them throughout each interaction. With patience, you answer questions and solve concerns. You perform troubleshooting, problem-solving, and maintenance of member accounts, assisting members with basic banking tasks such as processing withdrawal requests, looking up account info, checking deposits, posting loan payments, making general ledger transactions, processing account transfers, preparing wires, and issuing official checks. You educate members on all the products and services we offer, quoting current savings and consumer loan rates and terms. Utilizing your product knowledge, you use a consultative approach to uncover needs and cross-sell financial products. Conscientiously, you adhere to all security practices. You handle as much as possible yourself, but forward calls to the appropriate person when needed. While some callers require extra patience, most are appreciative of the excellent customer service that you provide. You enjoy being part of a supportive team that respects each other, and you go home at the end of each shift feeling good about the great customer service that you've provided for our members! QUALIFICATIONS FOR A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVE • High school diploma or equivalent, • 2+ years of customer service experience, • Good computer and software aptitude BANKING WORK SCHEDULE Our call center is open from Monday - Friday, 7:00 AM - 6:00 PM and Saturdays from 9:00am- 1:00pm Shifts would be during those hours. READY TO JOIN OUR CREDIT UNION TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this customer service job in the essential financial and banking services industry, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 48640 Job Posted by ApplicantPro

Job DescriptionSalary: $15 Hourly Edcor is seeking additional Call Center Agents (no sales) to join our inbound call center in Troy, MI. We have full (40 hours) and you pick your shift part time (20 hours) positions available. Every position offers excellent benefits including medical, dental, vision, 401k, disability & life insurance. Edcor offers QUARTERLY bonuses (up to 4 bonuses a year!), merit increases, vacation & sick time! Summary: Call Center Agents are the front line for our customers and the face of Edcor. No selling involved. We answer simple service and claims questions about human resource benefits. Essential Duties and Responsibilities: (Other duties may be assigned) • Receives inbound calls from Edcors customers regarding their tuition assistance applications, reimbursement requests, and other program related questions., • Uses dual monitors, policy reference and claims reference tools to provide accurate and consistent information., • Maintains contact center database by entering call log notes and important call information., • Ability to meet or exceed expectations of job performance which includes call monitors, Key Performance Indicators (KPI), and Service Level Agreements (SLA). Skills/ Qualifications: • Customer Focus, • Effective Communication, • Effective Listener, • Problem-Solving Job Requirements: • High School Diploma or equivalent., • 1-4 years of customer service experience, preferably within a call center environment., • Basic Computer knowledge (Microsoft Suite, Outlook, Internet Explorer, etc.), • Ability to remain flexible and adaptable in a fast-paced environment. Pay / Location: • $15/hour + quarterly quality bonus, depending on experience, • In office - Troy, Michigan

Job Description Patient Services Specialist – Outpatient Oncology Clinic Join our compassionate oncology team and make a difference every day. We’re looking for a caring, organized, and detail-oriented Patient Services Specialist. In this role, you’ll help create a smooth, supportive experience for patients and families throughout their treatment journey. What You’ll Do: • Greet patients warmly and guide them through check-in and scheduling., • Verify insurance coverage, obtain authorizations, and collect payments., • Coordinate appointments for oncology consultations, infusions, labs, and imaging., • Communicate closely with nurses, physicians, and other care team members., • Keep patient information accurate and confidential in the EMR system., • Help ensure every patient feels cared for, respected, and informed. What We’re Looking For: • A high school diploma, • Great communication skills, empathy, and professionalism., • A team player with strong attention to detail and a positive attitude. Why You’ll Love Working Here: You’ll be part of a dedicated team that truly values compassion, collaboration, and patient care. Every day brings the opportunity to support people during one of the most important times in their lives — and to know your work makes a real impact. Company DescriptionOur Team of Doctors, Advance Practitioners, Nursing Team and Support Staff are highly recognized medical professionals with years of experience in Cancer Care.Our Team of Doctors, Advance Practitioners, Nursing Team and Support Staff are highly recognized medical professionals with years of experience in Cancer Care.

Job Description Harrison Gray Search has partnered with a well-established and growing national insurance agency with offices in Grand Rapids, Kingsley, Harbor Springs, and Indian River, Michigan. This agency is known for its innovative approach to commercial, personal, and specialty insurance, as well as risk management. They focus on being a true resource for clients, offering valuable insight and proactive protection for families and businesses. Personal Lines Account Manager – Harbor Springs, MI We're looking for a Personal Lines Account Manager who enjoys helping people, understands insurance products, and is highly organized. The right person will be friendly, detail-oriented, and able to manage multiple tasks while supporting both new and existing clients. What You’ll Do: • Prepare and present insurance quotes, • Bind coverage and issue policies, • Review client accounts monthly to improve coverage and retention, • Track new and lost business, • Help clients file claims and follow up with carriers, • Handle walk-in customers and quick policy changes (e.g., add a vehicle), • Print insurance certificates, • Maintain a small book of business, • Support the front office by welcoming guests, preparing meeting rooms, and opening mail, • Attend carrier training sessions to stay current on products and underwriting, • Identify and address upcoming policy non-renewals What We’re Looking For: • High School diploma or equivalent, • Active Property & Casualty license, • 3+ years of insurance experience, • Strong customer service and communication skills, • Ability to work independently and manage time well, • Willing to pursue insurance designations like CISR or CIC within 6 months Nice-to-Have Skills: • Team-oriented and positive attitude, • Professional and respectful with clients and coworkers, • Reliable and punctual, • Maintains confidentiality and integrity, • Committed to continuous learning and improvement Job Details: • Location: Onsite in Harbor Springs, MI, • Schedule:, • Monday–Thursday: 8:00 AM – 5:00 PM, • Friday: 8:00 AM – 4:30 PM (closes at 4:00 PM between Memorial Day and Labor Day), • Reports to: Chief of Operations & Planning Compensation & Benefits: • Competitive salary, • Medical, dental, and vision insurance, • Employer-paid life insurance, • 401(k) with company match, • Flexible Spending Account, • Short- and long-term disability, • Paid vacation, holidays, and personal time, • Cell phone and education expense reimbursement, • Potential relocation assistance

Job DescriptionJoin the Circle! The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests. Benefits: • 30% off all cake products, • Medical, Dental & Vision Benefits for eligible employees, • Flexible schedule, • Active and present management, • Great Hours - Closed SundaysResponsibilities:, • Follow Nothing Bundt Cake recipes and procedures to ensure quality products, • Assist all guests, providing excellent cashier and customer service experience, • Be a team player, work well with team members, crew members, and managersRequirements:, • Applicants must be 16 years of age or older., • High school diploma or GED; post-secondary education is a plus., • Fast food experience is a plus but not needed, on the job training provided. We hire teens., • Is comfortable with new technology and has the ability to operate a point-of-sale system.

Job DescriptionDescriptionAs a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patient information and seizing opportunities to ensure patients flow in the clinic. What you will be doing • Schedule patient appointments and contact patients for rescheduling, missed appointments, and appointment reminders, • Gather all pertinent demographic information with accuracy, • Assure incoming & outgoing clinical summaries and referrals are appropriately placed in patient record, • Assure we have received referrals as necessary by doctor or insurance, • Triage calls properly to assure location and doctor are compliant with the patients’ symptoms, • Act as a liaison between patients, guests, back office staff and providers, • High school diploma or equivalent, • One (1) or more years of office experience or customer service experience, • Healthcare experience, • Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills, • Competitive wages, • Robust benefit package including medical, dental, life and disability (short- and long-term) insurance, • Generous paid time off (PTO) program, • Seven (7) company paid holidays, • 401(k) retirement plan with company match, • An organization focused on People, Passion, Purpose and Progress, • Inspirational culture

Job Description ???? Now Hiring: Customer Service/Call Center (Hybrid) ???? Location: 26834 Lawrence Ave. Center Line, MI 48015 ???? Schedule: Monday–Friday | 9:00 AM – 5:30 PM | Hybrid – 3 days onsite At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. ???? The Role: Customer Service/Call Center (Hybrid) In this role, you’ll be responsible for providing exceptional customer service by handling inbound calls, entering patient information, verifying insurance, and coordinating medical equipment orders for our Orthotics & Prosthetics department. ???? What We're Looking For • High school diploma or GED, • Previous call center or phone-based customer service experience, • Top-notch communication skills — you’re great with words, whether written or spoken, • Comfortable juggling a multi-line phone system and a company-provided laptop ???? What You’ll Be Doing • Answer incoming calls from patients and referral sources in a courteous and professional manner, • Accurately input new patient information into the company’s system, • Verify insurance coverage, process orders, and obtain necessary physician documentation, • Provide timely updates to patients and referral sources regarding order status ???? Perks & Benefits • Competitive pay ????, • Full benefits: Medical, Dental, Vision & Life Insurance ????, • Paid time off + floating holiday ????, • 401(k) Retirement Savings Plan ????, • Training and growth opportunities ????

Job Description Job Position: Call Center Representative Location: Flint, MI 48503 Pay Rate: $17.88/hr Shift: Part-time, Mon 2:30PM—7PM, Tues 12:30PM—5PM, Wed 12:30PM—5PM, Thurs 12:30PM—5PM, Fri 2PM—5PM Description: ???? Join the Front Lines of Student Support! ???? Looking to put your communication skills to work in a role that truly makes a difference? We're hiring a Part-Time Call Center Representative to support students, staff, and faculty at a well-known educational institution in Flint, MI. This is more than a job—it’s your chance to be a go-to resource and help guide students through their college journey. ✅ $17.88/hour ???? Part-Time Hours: Mon 2:30PM—7PM, Tues 12:30PM—5PM, Wed 12:30PM—5PM, Thurs 12:30PM—5PM, Fri 2PM—5PM ???? On-site in Flint, MI ???? Professional, supportive work environment If you're calm under pressure, love solving problems, and enjoy helping others, this could be the perfect fit. Apply today and make every conversation count! Company DescriptionWe are a woman-owned, WBENC-certified healthcare staffing agency dedicated to connecting skilled professionals with meaningful opportunities in private duty home care. Recognized as a Crain’s 2021 Cool Place to Work and 2022 Troy Chamber Marketing Magnet Award winner.We are a woman-owned, WBENC-certified healthcare staffing agency dedicated to connecting skilled professionals with meaningful opportunities in private duty home care. Recognized as a Crain’s 2021 Cool Place to Work and 2022 Troy Chamber Marketing Magnet Award winner.

Job DescriptionCompany Description Employment Type: Full-Time / Part-Time Compensation: Competitive Pay Are you a friendly, organized, and detail-oriented individual who enjoys helping others? Our growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment and want to be part of a team focused on improving lives, we’d love to hear from you! About Us: We are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care. Job Description Key Responsibilities: • Answer incoming phone calls in a courteous, professional manner, • Schedule, confirm, and reschedule patient appointments, • Provide information about our services, therapists, and clinic policies, • Verify insurance coverage and collect necessary patient details, • Assist with appointment reminders, follow-ups, and general inquiries, • Accurately enter and update patient information in the scheduling system, • Communicate effectively with clinical staff to ensure smooth workflow Qualifications, • Previous experience in a medical call center or healthcare office (preferred but not required), • Excellent verbal communication and customer service skills, • Strong attention to detail and ability to multitask, • Familiarity with medical terminology and insurance verification is a plus, • Proficient with computers, scheduling software, and basic office tools, • Bilingual (English/Spanish) a plus Additional Information • Competitive pay and growth opportunities, • Supportive and collaborative team environment, • On-the-job training and development, • Health benefits (for eligible employees), • Meaningful work helping people improve their quality of life

Job Description Location: 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512 Schedule: Full-time | Monday – Friday, 8:00 AM – 5:00 PM Join Our Team at Applied Innovation! We’re looking for a reliable, detail-oriented professional to join our Customer Loyalty Center. If you thrive in a fast-paced environment, enjoy helping others, and are tech-savvy, this could be the perfect opportunity for you. What You’ll Do: * Answer incoming calls and respond to emails with professionalism and care * Enter service and network-related requests into our system * Process supply orders accurately and efficiently * Coordinate and manage service technician call loads to ensure fast, quality support for our clients What We’re Looking For: * Must be 18 years or older * Strong communication skills and a client-focused mindset * Dependable, organized, and attentive to detail * Proficiency with computers and various software programs • A positive attitude and a team-player approach, • A high school diploma or GED What We Offer: * Comprehensive benefits package including medical, dental, and life insurance * Short-term disability coverage * 401(k) retirement plan * Paid vacation and holidays * An onsite fitness center Powered by JazzHR fXgtaMiqWR

Job DescriptionROLE DESCRIPTION: As an Account Manager - State Farm Agent Team Member for Zeke Alejos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency

Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. • Total Targeted Compensation * Salary + Commission = $80,000 to $100,000 SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: • Personally exhibits, recruits and coaches associates consistent with Core Behaviors, • Responsible for promoting culture of safety, • Manage new and existing customer relationships, • Maintains a thorough knowledge of products, • Presents products to customer, • Follows through with customer to ensure satisfaction, • Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current., • Studies product information, attends seminars, supervises tests of products, • Attends and contributes to company sales meetings and technical sessions., • Provides customers with all literature and promotional materials they need to enhance their productivity., • Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts., • Proactively solve problems for customers, • Build and sustain positive customer relationships, • Provide and coordinate technical support as needed, • Support and expand onsite sales and service, • Communicate customer and market issues to company management, • Perform other duties as assigned, • Perform all work in accordance to ISO processes and procedures QUALIFICATIONS: • High levels of product knowledge, • Excellent written and verbal communication skills, • Excellent interpersonal skills, • Competent with the use of computer software specific to the operation SUPERVISORY RESPONSIBILITIES: • No direct supervisory responsibility. May provide indirect supervisory input. EDUCATION and/or EXPERIENCE: • High School diploma required, • Bachelor’s degree in a related field preferred, • 2-5 years’ experience in a similar position required in Industrial Sales, • Previous sales or customer service experience preferred CERTIFICATES, LICENSES, REGISTRATIONS: • None required WORK ENVIRONMENT: • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. PPE REQUIRED: • Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection. BENEFITS: • Health Insurance BCBS of OK HDHP, • HSA with Employer match (must meet criteria), • Dental and Vision Insurance, • 401K Plan and Company Match, • FSA (Full FSA, Limited FSA, and Dependent FSA), • Company paid Long Term and Short-Term Disability, • Company paid basic Life Insurance and AD&D/, • Supplemental life and AD&D/Dependent life, • Ancillary Critical Illness Insurance (Wellness Rider Included), • Ancillary Accident Insurance (Wellness Rider Included), • Ancillary Hospital Indemnity, • Employee Assistance Program (EAP) – Includes concierge services and travel assistance., • Paid Time Off, • Holiday Paid Time Off, • Gym Reimbursement, • Quarterly Wellness challenge with a chance to will money or prizes, • Tuition Reimbursement – after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **This position is considered safety sensitive and is subjective to drug testing, including cannabis ***As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.