Customer success jobs in Honolulu, Hawaii - Page 5Create job alerts

Key Responsibilities Drive adoption of the platform across a portfolio of approximately 80 accounts Administer onboarding and enablement tactics while advising on best practices for deployment Analyze product usage to identify friction points and help customers realize value Required Qualificat

NetSuite GBU is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects supporting several areas of the organization including Operations, Enablement, Process Efficiency Team (PET), and Delivery. Build proactive, positive relatio

A company is looking for a Customer Success Manager Senior- State Contracts. Key Responsibilities Provide strategic and operational leadership for large-scale state assessment contracts Own end-to-end program accountability, including scope, budget, and compliance Act as the primary executive-le

Contact customers as required to ensure PO's are issued prior to expiration, prioritizing communications based on dollar amount and customer need. Support Renewal Reps are responsible for driving online quoting and PO acceptance online by customers as well as driving auto renewal and other customer

Key Responsibilities Lead and develop a high-performing Customer Success team to meet revenue and retention goals Own Net Revenue Retention (NRR) targets, reducing churn and driving expansions Optimize customer journeys and enhance onboarding, adoption, and long-term success Required Qualificat

This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You develop strategies to enhance customer engagement, improve retention rates, drive upsells or cross-sells where appropriate, and ultimately increase customer success. We consider our Cus

A company is looking for an Enterprise Customer Success Manager to drive customer success and engagement in a dynamic B2B SaaS environment. Key responsibilities of the role: Take ownership of a portfolio of high-value mid-market accounts, driving Gross Revenue Retention (GRR) through customer sati

The Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring

Key Responsibilities Configure customer accounts and facilitate onboarding while customizing backup policies Identify migration opportunities and conduct success planning and strategy sessions Run recovery simulations and deliver quarterly resilience reports to track customer value Required Qua

As an Insights Analyst, you will analyze customer behaviors and business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders across the company. Partner with cross-functional teams, including Finance, D

Key Responsibilities Provide coaching and support to a team of SaaS Account Managers Manage a small book of business while ensuring proactive client engagement and health checks Monitor customer health scores and lead process improvements for customer success operations Required Qualifications

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Strive for excellence in everything you do, with a strong dedication to delivering high-quality service to our customers. Your commitment to alternative fuels and Biogas

A company is looking for a Customer Success Specialist to drive customer retention and sales growth through support of customers with their digital solutions. Key Responsibilities Achieves sales targets for assigned accounts to enhance customer retention and sales growth Provides consultative ups

We're now looking for a Customer Success Manager who's obsessed with outcomes, retention, and making creators feel like they've found their people. Optimize lifecycle playbooks and test ways to improve customer success KPIs (NPS, LTV, renewals). Collaborate with Product and Marketing to bring the vo

Key Responsibilities Build and maintain trusted client relationships, acting as the primary point of contact for inquiries and escalations Onboard new customers, providing technical support and ensuring product functionality meets specifications Develop strategies to maximize customer satisfacti

Develop and execute customer success strategies that align with the customer's business objectives, ensuring the delivery of tangible outcomes. The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficie

Key Responsibilities Draft and review legal documents based on customer requirements Provide customer service support by addressing user inquiries and managing account requests Assist customers with tech setup and ensure proper administration of connections Required Qualifications Prior exper

The Customer Success Manager will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson

Key Responsibilities Define and maintain a framework of KPIs to measure Customer Success efficiency and impact Lead the creation of executive-level operations reviews and dashboards to provide actionable insights Design predictive models to identify churn risks and expansion opportunities to sup

As a Customer Success Manager, you will be the trusted advisor to our customers, ensuring they achieve their desired outcomes through the use of Amplemarket. Lead the onboarding process for new customers, ensuring a seamless transition from sales to customer success, including live product training

Key Responsibilities Build and document repeatable workflows for customer onboarding, renewals, and expansions Own HubSpot CRM setup and optimization for Customer Success workflows Develop and maintain Customer Success dashboards and metrics to provide actionable insights Required Qualification

The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. Share customer insights and success stories to support marketing and sales initiatives. Customer Success, Account Management, Training Delivery Coordination, or simi

Key Responsibilities: Lead the Customer Success Management team to enhance product adoption and improve net revenue retention Oversee complex escalations within the Critical Account Program to strengthen customer relationships Drive workforce planning initiatives and identify opportunities for t

The Customer Success Manager will meet with customers each month, helping them with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well

A company is looking for an Associate Manager, Customer Success.

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. Customer Focus: Deepened empathy and focus on customer needs. Proactively support the onboarding process for new customers.

A company is looking for a Customer Success Associate to join their Higher Education team. Key Responsibilities Manage daily incoming customer emails and inquiries, escalating issues as needed Support the renewal journey by gathering account intelligence and preparing documentation Assist in pro

As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. One of the things that pleases you most in life i

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Identify high potential as well as high risk customers from newly onboarded users or customers. We at the Cust

Unleash your potential: whether two years or twenty, discover rewarding journeys with us! The Senior Customer Success Manager is a skilled individual contributor responsible for supporting the success of important customer accounts, with a focus on operational excellence and customer satisfaction. T

We're seeking a Senior Customer Success Manager to drive the expansion, retention and adoption of a strategic account portfolio within the Customer Success Team. Collaborate cross-functionally: Work closely with Customer Success Managers, Solution Engineers, Finance, Legal, Product, and Marketing te

As a Customer Success Manager at Karbon, you'll take ownership of your own clients. Create and own a quarterly success strategy for your customer portfolio. Experience in a B2B SaaS enablement role (Success, Services, Consulting, Training, Account Management) with a track record of success.

You will provide exceptional customer service, manage customer relationships, and perform various teller services. A community bank in Honolulu is seeking a part-time Customer Service Representative II. Ideal candidates have at least 2 years of customer service experience, excellent communication sk

Support Renewal Reps are responsible for driving online quoting and PO acceptance online by customers as well as driving auto renewal and other customer automation. Contact customers as required to ensure PO's are issued prior to expiration, prioritizing communications based on dollar amount and cus

The Customer Success team, as the name suggests, is responsible for ensuring the satisfaction and success of customers in their journey of using the BigDataCorp products. This includes supporting them in the integration of solutions, understanding the customers' business to suggest new solutions or

As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Coinbase Supervisor For Concierge On Customer Success Team. Using your

Account Executive (Remote – Entry-Level).We are seeking a motivated Entry-Level Remote Account Executive to support client relationships, assist with sales activities, and help manage accounts.This role is ideal for candidates looking to grow in sales and business development.Support client co

The Customer Success Account Manager is responsible for driving customer satisfaction, retention, and growth across assigned accounts. Share customer insights and success stories to support marketing and sales initiatives. Customer Success Account Manager.

Key Responsibilities Own client relationships, ensuring satisfaction, retention, and growth Drive expansion by identifying upsell opportunities and managing renewals Collaborate cross-functionally to align platform capabilities with client needs Required Qualifications 3-5+ years of experienc

As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty. The Customer Success Management team acts as a Trust

We are seeking a Remote Sales Associate to assist with outreach, lead follow-up, and customer communication. Communicate with potential customers. Track leads and customer interactions.

Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customers' trading related issues. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce

Key Responsibilities Develop and maintain relationships with stakeholders in federal civilian agencies Understand agency needs and create tailored solutions Drive product adoption and collaborate with internal teams for account success Required Qualifications Bachelor's degree in business adm

Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. The Customer Success Advisor is responsible for building and maintaining post sales strategic relationships with Enablon assigned accounts. Act as a domain SME, product SME, a

Key Responsibilities Drive the identification, qualification, and acquisition of new benefits brokers and consultants Own the full sales cycle and engage with decision-makers at companies with 500+ employees Master the sales methodology and effectively track sales activities using Salesforce Re

We are currently looking for individuals to fulfill Part-Time and Full-Time Account Representative Jobs.No experience is required to apply for the position.Training is provided through former experienced employees and available to hired applicants.We are looking for individuals able to carry out var

Key Responsibilities Meet or exceed sales and activity targets while providing support to channel partners Cultivate leads and manage the sales process, delivering professional presentations via phone and web Collaborate with various teams to facilitate new programs and ensure successful handoff

Responsibilities include placing outbound calls to promote and sell Orkin services, evaluating customer's current situation, and dispatching sales to the field. Successful candidate will have:. Background in sales or customer service is preferred.