Data entry specialist jobs in Westfield, New JerseyCreate job alerts

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Free uniforms, • Paid time off, • Training & development Responsibilities • Own and manage the CRM daily - data entry, tagging, pipeline management, and hygiene, • Track lead sources, conversion rates, show rates, and patient lifetime value, • Coordinate with front desk and clinical staff to keep CRM status and notes current, • Educated to GED level, • Previous experience working in Customer Serving environments, • Experience in a medical setting is preferable. Flexible work from home options available.

Competitive pay / Health, dental & vision / 401k match / PTO - As a Rebate Data Entry Specialist, you will: Receive data and sourcing documents, compile, sort, interpret and verify data to be entered; Enter rebate information accurately and efficiently into designated databases; Maintain electronic

K+ per year / Health insurance / PTO - As a Data Entry Specialist at Hope Grows Corp, you will: Accurately enter data into databases and systems; Organize and maintain electronic and physical records; Verify and correct data to ensure accuracy; Generate reports and perform data analysis; Communicate

Benefits - As a Data Entry Specialist at GhangorCloud, you will: Input, update, and maintain accurate data in company databases and systems; Conduct regular data quality checks to identify and correct discrepancies or errors; Collaborate with internal teams to ensure seamless data sharing and report

Both PT & FT Available - As a Data Entry Specialist you'll: Enter appropriate credits for each song; Transcribe, review, edit, and add the lyrics; Assist in adding all information needed for music publishing utilizing various databases; Create, assign, and place ISRC codes for each song in the reper

Competitive pay - As a Data Entry Specialist at Provider Partners Health Plans, you will: Enter accurate and timely data into various databases; Verify and update existing data; Conduct quality checks to ensure data accuracy and completeness; Ensure data confidentiality and security; Communicate wit

Administrative Assistant / Remote] - Anywhere in U.Competitive pay - As a Data Entry Specialist at Validus Fitness Training, you will: Enter data accurately and efficiently into various systems and databases; Maintain the integrity and security of all data; Ensure all data is properly formatted and

We pride ourselves in being viewed as a premier place to work and encourage you to view our Analyst, Accounts Payable Specialist opportunity. Responsible for full cycle Accounts Payable including data entry, coding, process expense reports, reconcile sub-ledger to GL, process checks, and process wir

Job Description Join our team and become a part of something bigger – a force for change in the fight against hunger. The Community Foodbank of New Jersey is more than just a food bank – we champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone. The Manager of Data & Analytics, Donor Services is responsible for the day-to-day management, accuracy, and usability of donor and fundraising data across all development activities. This role directly oversees gift processing and data entry operations, ensures high standards of data quality and timeliness, and produces reliable reporting and analysis to support fundraising strategy, financial reconciliation, and leadership decision-making. What you’ll do in your role: Gift Processing & Data Integrity • Lead and supervise all gift processing and data entry functions, including staff oversight, training, and performance management., • Ensure accurate and timely recording of gifts, pledges, and adjustments in Salesforce across all fundraising channels., • Establish and maintain data quality standards, validation procedures, and quality assurance checks., • Conduct routine audits to identify discrepancies, trends, and opportunities for process improvement., • Develop and maintain standard and ad hoc reports and dashboards to track fundraising performance, donor engagement, and campaign results., • Analyze donor behavior, pipeline activity, and revenue trends to generate actionable insights., • Provide data insights, prospect lists, and analysis to support donor cultivation, solicitation, and stewardship strategies., • Partner with the CRM Specialist to ensure Salesforce configurations, integrations, and workflows support accurate processing and reporting., • Document and continuously improve data management and reporting processes to enhance efficiency and usability., • Serve as the internal subject matter expert on fundraising data, reporting tools, and analytics., • Opportunity for Impact: At CFBNJ, your work drives meaningful changes. Just last year, we provided over 90 million meals and 35 million pounds of fresh produce to our neighbors in need., • Wellness that Works for You: Rooted in our culture of caring, we offer comprehensive medical, dental, and vision coverage, wellness programs, generous sick/personal time off, 14 paid holidays, childcare resources, and organization-wide engagement days for rest and reflection., • Professional Development: Grow your career through our Learning Lab, with access to workshops, online courses, and book resources. We also offer tuition assistance and certificate reimbursement for job-related training to support continuous growth., • Recognition and Belonging: We celebrate great work and grow inspiration with Bonusly, our peer-recognition platform, and foster community through employee resource groups to create space to uplift voices and strength connections, • Bachelor’s degree in data analytics, information systems, nonprofit management, business, or a related field, or equivalent experience., • 3-5 years of experience working with donor databases or CRM systems (Salesforce preferred) in a nonprofit or fundraising environment., • 1 year of managing a team., • Demonstrated experience overseeing gift processing and donor data entry with a strong focus on accuracy and internal controls., • Experience supervising staff and managing day-to-day operational workflows., • Demonstrated experience with data analysis, reporting, and dashboard creation., • Strong attention to detail and commitment to data accuracy and integrity., • Ability to translate complex data into clear, actionable insights for non-technical audiences. CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), record of arrest, as well as any other category protected by federal, state or local laws.

Job DescriptionCompany Overview World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Overview World Insurance Associates is seeking a CRM Specialist who is passionate about empowering people through technology. In this role, you are responsible for supporting our CRM strategy and working closely with business stakeholders to drive field education and utilization for our CRM tool. This position will also work closely with sales enablement to utilize Hub Spot data in day-to-day operations. Core Responsibilities • System Administration: Maintain and optimize our CRM environment (HubSpot), including managing user permissions, custom objects, and data architecture., • Data Integrity: Perform regular data cleansing, deduplication, and auditing to ensure a "single source of truth" for all departments., • Reporting & Insights: Design and maintain dashboards that track KPIs such as conversion rates, pipeline velocity, and customer lifetime value., • Sales Team Training & Education:, • Design and deliver comprehensive onboarding programs for new sales hires to ensure immediate productivity., • Host regular "Office Hours" and workshops to teach advanced HubSpot features, such as sequences, snippets, and meeting tools., • Develop a library of "How-To" documentation, SOPs, and video tutorials tailored to our specific sales process., • Direct Sales Support:, • Act as the "first responder" for sales team technical issues, troubleshooting deal pipeline errors or automation glitches., • Partner with Sales Managers to build custom views, filtered lists, and dashboards that help reps prioritize their daily outreach., • Education: Bachelor’s Degree required, • Experience: Minimum of 2 years of professional experience in CRM administration or data analysis., • Technical Proficiency:, • Strong experience with HubSpot is highly preferred., • Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUPs, etc.)., • Experience with data visualization tools (Tableau, PowerBI) is a plus., • Industry Knowledge: Experience in Insurance or Financial Services is helpful but not mandatory. To Executive Search Firms and Staffing Agencies World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. Compensation This position is located in Iselin, New Jersey. The base salary for this position at the time of this posting may range from $70,000 to $80,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. #LI-GP1 Powered by JazzHR Sq971rog3t

Job Description Office Coordinator & Ambassador of First Impressions Estate & Elder Law Watchung, NJ Join the highly experienced and tenured team of professionals at our law firm that solely practicing Estate and Elder Law. To learn more about us, please visit us at . Our Office Coordinator & Ambassador of First Impressions ensures smooth daily business operations by managing administrative tasks, scheduling, and office logistics. Key responsibilities include handling correspondence, maintaining supplies, greeting visitors, and supporting staff with clerical duties. The position requires strong organizational skills, communication, and multitasking skills to maintain an efficient, well-organized office environment. Key Responsibilities and Duties: • Administrative Support: Managing calendars, scheduling appointments, and arranging meetings or travel, handling data entry, filing, correspondence, and document management., • Office Operations: Ordering and restocking office supplies, managing vendor relationships, and maintaining office equipment., • Communication: Acting as the primary point of contact for inquiries, answering phones, and managing emails., • Organization: Maintaining filing systems, processing mail, and preparing documents or reports., • Event Coordination: Assisting with the planning of company meetings, conferences, and special events., • Organization: Strong ability to manage multiple tasks and prioritize effectively., • Communication: Excellent written and verbal skills for collaborating with diverse teams., • Technical Proficiency: Mastery of office software like Microsoft Office Suite and specialized tools for scheduling or billing. Intermediate level in MS Word, MS Excel and MS Power Point., • Problem-Solving: Identifying workflow issues and suggesting improvements for better efficiency. Required Skills and Qualifications: • Interpersonal Communications: Strong skills in Microsoft Office Suite (Word, Excel, Outlook) and office scheduling tools., • Organization & Multitasking: Ability to prioritize tasks and manage multiple projects simultaneously., • Experience: Three (3) Years of office management experience; five (5) year of clerical experience., • Education: A high school diploma is the minimum, but an associate's or bachelor's degree in business administration is preferred., • Certifications: Professional credentials like Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) is a plus but not required., • This is an office environment with low noise levels., • Must be able to lift to 10 pounds., • Driving to drop off occasional office mailings within a 5-mile radius. Job Posted by ApplicantPro

Job Description Expect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Senior Program Support Specialist you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Program: Union PATH Salary: $40,000 Location: 615 North Broad Street, Elizabeth NJ Work hours: Monday-Friday (9:00am-5:00pm) POSITION OVERVIEW: Provides program support and facilitates communication among the team members and people served. Often serves as the initial point of contact for persons served or other providers calling or visiting the office or HUB. As a member of the team(s), performs general program support functions and housing support duties as assigned with the program. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: Team Support: • Ensures a friendly wellness and recovery-oriented office environment, and rapid response when meeting and greeting persons served, family members and stakeholders who visit the office., • Creates a welcoming trauma-informed customer service environment in the office and HUB., • Participates in team meetings as assigned, including individual and team supervision. Actively seeks out monthly supervision from supervisor., • Provides recipients of Shelter Plus Care with yearly written, verbal and/or email notifications of recertification requirements to maintain compliance with HUD., • Follows up with any recipients not active in services by completing a face to face visit in the field and documents attempts quarterly., • Meets with recipients on an annual or as needed basis to collect recertification documents. Problem solves with individuals with housing/landlord related issues., • Works collaboratively with Union PATH Team Leader and team, consisting of Elizabeth and Plainfield Housing Authority along with Union County Chart Compliance., • Answers phones for Diversion staff and facilitate giving information about services, • Works with the Peer Housing Manager in order to submit paperwork in a timely manner to the NJ MCO’s for authorization, • Track authorizations and submit for renewals as needed., • Enters all billing information in accordance with agency timeline, • Enters all statistical data collection and prepares monthly and quarterly reports in accordance with agency timeline, • Track all required documentation required through spreadsheets, chart auditing to help team maintain compliance. Includes due dates of housing recerts, IRP’s, assessments, Med Ed, and Initial/Annual documents, • Track and report units of service (weekly) o Assists in the collection of program data Billing:, • Monthly verification of insurance eligibility for individuals and reporting changes to billing supervisor/team leader, • Maintains Program’s supply inventory, prepares vouchers for payment, • Enters all billing information in accordance with agency timeline to include use of Traverse PO System and Concur System/maintenance of receipts, • Inspection of all Agency vehicles (repairs/routine maintenance/inspections), • Conducts and documents all required inspections and drills outlined in Health and Safety Policies (see policy 6004-A), • Management of charts in electronic health record, • Appointments and meetings for staff and maintains calendar as assigned, • Management of information systems including HMIS, and the and distributes information/reports to the other team members and Director as assigned., • Manages the program’s supply inventory in collaboration with program staff and Director, • On a regular and continuous basis, exercises sound judgment and assumes responsibility for decisions, consequences and results having an impact on people, costs and/or quality of service, • Answering, screening and routing telephone calls including routine and crisis calls from people served by the program, • Provide admission information for program or warm handoffs to other Bridgeway programs for persons seeking Bridgeway services for self or family members, • Prepares and answers routine team correspondence, • Exchanges non-routine information using tact and persuasion as appropriate, requiring excellentverbal and written communication skills Education/Certifications: • Associates degree in Psychology, social work, or counseling related field. Experience • A minimum of two years administrative work experience Driver’s License/Vehicle • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Vehicle required Subcommittee and Mandated Trainings Statements: All employees are encouraged to participate on an agency committee, on a rotating basis. Mandatory trainings are to be completed during regularly scheduled working hours. It is the employee’s responsibility to attend mandatory trainings when they are offered by the agency and to complete mandatory web- based training in a timely manner. Employees failing to attend mandatory trainings are required to make up the training on their own time and at their own expense, i.e., CPR training. #HP Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law.

Job Description Job Title: Bilingual Access Specialist (Scheduler) Location: Mountainside, NJ Summary: The Access Specialist/Scheduler serves as the primary coordination hub for all Outpatient (OP) and Intensive In-Community (IIC) referrals and appointments, ensuring timely access to care and efficient clinic operations. The Access Specialist is the first point of contact for referrals, completes client registration, maintains accurate medical records, secures OP appointments or IIC clinicians, and manages the waitlist, no-shows, and cancellations to optimize scheduling and continuity of care. The Scheduler coordinates and manages client appointments, schedules, and daily clinic flow, ensuring efficient use of staff time, prompt client communication, and accurate documentation in the electronic health record (EHR). Essential Duties and Responsibilities: • Responds to all incoming calls, emails, faxes, and online referrals within established timeframes., • Conduct telephonic intakes and enter/update client data in the EHR., • Verify insurance coverage, offer sliding scale obtain payment information, and process authorizations (including 3560s and prior authorizations); Follow up on initial 3560 authorizations (request, documents, etc.)., • Obtain and securely document credit card information for commercial insurance and self-pay clients, and follow up promptly with clients when stored payment methods expire or are declined to prevent interruption of services., • Manages client portal access by providing instructions and password support, ensures all treatment consent forms are completed prior to first appointment., • Schedule, confirm, and reschedule intakes and psychiatric evaluations., • Manage the company waitlist after Intake, including monitoring schedules for cancellations, discharges, openings to reschedule, and filling open spots., • Tracks appointment attendance on a daily basis, follows up with clients who miss sessions, reschedules no-show/cancelled appointments per policy, ensures medication management clients have a follow-up appointment scheduled to support continuity of care and reminds clients of no-show and attendance policy., • Check psychiatric/clinical schedules for following day appointments; follow the process to notify team if cancellations have occurred and actively filling open appointment slots., • Ensure medication consents are signed, and medication fact sheets are provided to the client., • Oversees adherence to no-show/cancellation procedures for the psychiatric team and completes related administrative discharge/closure documentation, as required., • Prepares and tracks Individualized Service Plans (ISPs) for APN review and signature., • Follow up with labs, orders, requests for reports and/or letters., • Obtain Prior Authorizations and address prescription issues as they arise., • Serves as a liaison between clients and the APN by managing calls and emails, providing referrals at the APN’s direction, and ensuring timely and professional communication., • Assigns, tracks, and monitors open referrals and inquiries for the Intensive In-Community (IIC) program, including daily review of CYBER for reauthorizations and BPS requests and entry of updates into HALO in accordance with established processes., • Performs other related administrative duties as assigned to support efficient program operations. Qualifications: This position prefers a Bachelor's degree in a Human Services field such as Psychology, Social Work or a related field OR 2-3 years of health care customer service-related experience in a Call Center or other similar customer service environment. Experience working with an EMR system is a plus. Spanish fluency required. Proficient use of Word, Excel, and PowerPoint programs a plus. Working knowledge of basic computer functions i.e., typing, email, etc. Excellent interpersonal skills in working with individuals and groups (e.g., listening, and following directives). Physical Requirements: Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is necessary for normal conversations to receive ordinary information and to prepare or inspect documents. No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculators, copiers, and FAX machines.

Job DescriptionDescription: The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research, and improving quality of life for individuals and families impacted by paralysis. Today, we seek a full-time Bilingual Information Specialist (IS) Coordinator for the National Paralysis Resource Center (NPRC). This individual will provide information and referral services to people with paralysis, their families, and their caregivers. This position is responsible for using resources (for example, fact sheets, educational materials, and customized research) to answer client questions and help them navigate the complexities of paralysis. The coordinator will use approved tools and our client database to support timely responses, consistent documentation, and simple reporting that helps the team learn from its work. Position Snapshot As a translator, this position requires bilingual written and oral skills in English and Spanish, and fluency in both languages. Translation of English materials into Spanish is an ongoing responsibility, and interpretation support may be needed for public-facing communication. Language skills are applied to serve the public and program needs; English is the Foundation’s primary working language for internal operations. Additionally, the individual is responsible for performing job duties, interacting with the community and coworkers, and managing oneself in a manner consistent with, and in support of, the organization’s mission and core values. This position is primarily remote with standard hours of 9:00 a.m.–5:00 p.m. Occasional on-site presence at the Short Hills, NJ office may be requested (for example, team meetings, trainings, printing/filing, or other program needs). Advance notice will be provided whenever practicable. Job Responsibilities • Respond to inquiries via phone, email, chat, and mail; record complete, accurate data in the CRM., • Provide materials and guidance; compile and send information packets using approved templates and the knowledge base., • Contribute to the Foundation’s social media presence by posting and responding across current and emerging platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok), coordinating with staff to ensure timely replies, accessible captions/alt text, and accuracy., • Use approved scheduling tools to plan and publish posts., • Apply approved templates to maintain consistency and accessibility., • Leverage approved chatbot/search assistants to locate resources and draft responses, per manager approval., • Moderate Nurse Linda and other webinars to support the speaker and promote NPRC services., • Perform literature searches to customize answers; forward new resources for inclusion in fact sheets and the knowledge base., • Participate in testing client-database features; follow data-entry standards that support simple dashboards and quality checks., • Translate news articles, blogs, fact sheets, booklets, and similar materials into Spanish; maintain basic terminology notes for consistency., • Translate and update Spanish-language and international fact sheets., • Exhibit at national conferences to promote and explain NPRC services., • Attend webinars and in-service sessions to expand knowledge in paralysis and disability fields., • Participate in the internal review committee for Quality-of-Life grant approvals., • Occasional travel to expos or conferences to work at an exhibit booth., • Travel two to four times per year by plane, train, or automobile, with some overnight stays., • Occasional travel to the Foundation’s Short Hills, NJ headquarters for meetings, trainings, or organization events (e.g., all-staff gatherings or events).Requirements:, • Two-year college degree required., • Successful completion of Bilingual proficiency assessment, • Ability to obtain and maintain accreditation as a Community Resource Specialist in Aging and Disability by InformUSA., • Successful completion of an internal three-month training program covering paralysis, secondary conditions, available resources, and use of the in-house database., • Excellent telephone etiquette; high comfort level communicating via phone., • Interest in assisting individuals living with paralysis, their families, and caregivers., • Empathy, compassion, and the ability to establish rapport quickly., • Organized, detail-oriented; able to multitask and prioritize cases., • Excellent verbal, written, and communication skills in both English and Spanish required., • Ability to translate from English to Spanish and vice versa, orally and in writing, required., • Ability to apply language skills to serve public and program needs (e.g., document translation and conversational interpretation), coordinating with staff or vendors for quality and consistency., • Intermediate level MS Office Suite skills., • Working knowledge of major social platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok)., • Advanced data-entry skills with careful attention to CRM/client database accuracy., • Comfort using approved templates, a knowledge base, and search/chat assistants to improve speed and consistency; follow manager guidance for new features and workflows., • Familiarity with approved AI helpers (e.g., chatbot workflows, AI-aided search, summarization); willingness to learn features introduced with guardrails., • Four-year college degree preferred., • One to three years’ experience in a related field (such as nonprofit program services, health advocacy, community resources, or client support) preferred., • Direct personal or professional familiarity with the paralysis community or other disability-related fields is highly valued., • Experience using CRM dashboards or basic analytics; experience applying approved AI helpers in a service/helpdesk environment. Physical Demands/Office Environment This position is primarily a sedentary, remote role, but includes periodic physical activity. As noted, the role includes occasional travel to conferences and periodic on-site activity at the Foundation's headquarters. They will need to be able to lift up to 30 lbs. • During travel: The individual must be able to set up live events, including exhibit booths, presenter stages, and displays. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect.

Job DescriptionAbout AllWork: AllWork® is a leading freelancer management and payments platform. We specialize in efficiently managing and paying various types of freelancers for businesses, including hourly, consulting, contract, and project-based workers. Our platform supports the evolving Modern Workforce, with freelancers becoming as prevalent as permanent employees in many companies While AllWork services large organizations, AllWork corporate employees embrace a startup culture and are proactive, out-of-the box thinkers. AllWork’s corporate office is in Iselin, NJ and its employees have a hybrid work schedule. Our Values: At AllWork our values are more than just words—they are the foundation of how we operate, innovate, and build lasting relationships with our customers and employees. As a fast-growing software and payments company, we are committed to delivering cutting-edge solutions that empower businesses to succeed. Our core values guide our actions, decisions, and culture every day. Build the best product: AllWork is more than just our technology – it is a complete solution that leads with technology but also provides services and support for our customers. By offering these three pillars (technology, service, and support), we gain a competitive advantage and deliver the best possible business outcomes for our customers. Keep our customers forever: We help navigate complexity, enhance productivity, and contribute to the long-term success of every business we serve. We believe that our customers’ success is our success, and we’re committed to being agile, responsive, and results driven to address their unique needs. When challenges arise, we don’t hesitate or say no; instead, we embrace the opportunity to say, “Yes, we can help you with that.” Collaborate to win: We thrive on collaboration – within our team and alongside our customers. We believe the best ideas come from open communication and contributions at every level. Even with constantly changing needs and rapid growth, we are committed to making it look easy, great execution, and delivering our three pillars in an organized, disciplined, and efficient manner. We pay attention to the details so our customers don’t have to. Innovate everywhere: We believe in continuous improvement and pushing the boundaries of technology, processes, and how people work together. Innovation is not limited to what we build – it’s also how we think, collaborate, and approach problems. We move fast and pay attention to how our solutions impact the daily lives of all our users. Focus on strategic growth: We are all entrepreneurs at heart. We get excited about solving real problems where we can make a big impact and help our customers accomplish even their most difficult challenges. We invest in solving those problems that truly add value and where we can build a long-term profitable and sustainable business. We grow as a company in value by identifying those problems, using technology and elegant solution design to solve them, and working with our customers to help them adopt our solution. We create a great place to work: We believe that it is everyone’s responsibility to build our culture and make AllWork a great place to work. We invest in our team’s development, providing opportunities to expand skills, take on new challenges, and grow meaningful careers. At AllWork, we believe careers thrive when people are empowered to learn, lead, and evolve together. We foster an honest, open, and respectful environment where feedback is valued, and decisions are driven by data and our intuitions as industry experts. By staying focused on what truly matters—delivering impactful solutions and supporting our customers—we create a culture rooted in clarity, collaboration, and meaningful progress. The Role: AllWork® is actively seeking a Talent Support Specialist to join our call center team, an individual who excels in customer service and possesses a comprehensive understanding of HR processes to better support our dynamic freelancer management system. The ideal candidate is someone dedicated to service excellence, capable of providing exceptional support, and ensuring our clients and freelancers effectively utilize our web and mobile time & attendance and payroll platforms. This role is not only fundamental in maintaining high levels of client satisfaction but also pivotal in enhancing the overall user experience with our services. If you are passionate about connecting customer support with HR expertise and are committed to being an integral part of our team, we encourage you to apply for this key position at AllWork®.Responsibilities: • Answer and respond to customer inquiries promptly and accurately via phone, email, Zendesk, and chat., • Identify customer needs and assist them in using our web/mobile time & attendance and payroll platforms., • Provide general troubleshooting via phone calls, chats, and emails for any technical issues reported by customers., • Handle Data Entry on various platforms and perform Electronic Filing of employee data., • Assist with other general office duties as required., • Utilize HR service/support knowledge to enhance customer interaction and solution provision. Skills & Qualifications:, • At least 1 year of Customer Service Experience in a call center environment required., • Leadership experience within a customer service or call center environment is highly valued., • Proven ability to manage calls and emails effectively in a high-volume setting., • Excellent written and verbal communication skills., • Strong multi-tasking abilities, able to manage multiple tasks simultaneously., • Knowledge of Zendesk or similar help desk software is beneficial., • Proficiency in Google Docs and Microsoft Office Suite is advantageous., • Familiarity with HR processes, particularly Onboarding/Payroll, is a plus., • HR service/support experience or HR knowledge is highly valued.