Data entry specialist jobs in Chicago, IllinoisCrear alertas

Job Summary: The Insurance Policy Processing Specialist is an integral part of the Fine Art Division as they are responsible processing, delivering and invoicing policies, maintaining Fine Art Schedules, managing projects, and creating the division’s transaction-based data. Duties/Responsibilities: • Processing policy documents by creating, providing quality control, and delivering documents at all points in the policy life span. This includes binding, endorsements, processing Broker of Records, and cancellations, • Ensuring detailed documentation and storing of policy folders and files, • Providing consistency for document processing and documentation of underwriting files and policy milestones, • Managing workflow to ensure meeting of service level agreements, • Supporting the Processing and Reporting manager in pursuit of business by taking on new tasks and implementing new processes as needed, • Cover for teammates and support underwriters while they are out of the office, • Provide basic accounting support. Not limited to: invoice creation, following up for payment, managing statement delivery to brokers, assisting in reconciliation and cash application as needed, and fielding various accounting questions, • Assist in schedule database creation and management, • Actively participate in system maintenance, development, and implementation Qualifications: • High School Diploma or equivalent required; Bachelor’s degree preferred, • Insurance industry experience preferred, • Basic Fine Art knowledge a plus, • Excellent oral and written communication skills, demonstrating an aptitude for customer-focused service, • Strong MS Office skills, particularly Excel, • Tech-savvy with hands-on experience in leveraging digital tools to streamline workflows, • Ability to perform basic accounting tasks, including data entry, reconciliations, and understanding of financial terminology., • Independent worker and an organized and efficient team member with flexibility and patience, • Detail oriented with strong organizational skills, • Ability to multi-task and prioritize competing priorities, • Comfortable with ambiguity, • Able to adapt to new situations and quick changes, • Ability to maintain a high level of confidentiality and professionalism Additional Job Details: This hybrid position is based in Chicago, IL. During the initial training period, this role requires being in the office five days per week; after training is complete, the expectation is a minimum of three days in the office each week. The pay range for this role is $53,000 to $79,600 annually. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it’s all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd’s of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif. If you’re looking to advance your career, TMH is the perfect professional home. At TMH, you’ll have a chance to innovate with the world’s leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH’s success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH’s policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact .

Job Description About Classic Color Classic Color is a commercial printing company specializing in high-end print, luxury packaging, refined finishing, and fulfillment services. We support clients who demand accuracy, reliability, and on-time delivery. We are seeking an experienced Shipping & Receiving Specialist to manage inbound and outbound logistics in a fast-paced printing and fulfillment environment. PLEASE NOTE, the pay range shown is the automated estimate from ZipRecruiter. We're eager to discuss the actual details and benefits with you soon. Position Overview The Shipping & Receiving Specialist is responsible for the accurate receipt, tracking, packaging, and shipment of printed and finished goods. This role requires hands-on experience with shipping systems, strong organizational skills, and a clear understanding of fulfillment workflows within the printing industry. Key Responsibilities • Receive, inspect, and log incoming materials, paper, and finished goods., • Prepare and ship outbound orders, ensuring accuracy, proper packaging, and compliance with customer specifications., • Import shipment data into FedEx Ship Manager and UPS WorldShip; generate shipping labels, packing slips, and documentation., • Coordinate shipments including ground, air, LTL, and multi-location drop shipments., • Support fulfillment operations such as kitting, labeling, packaging, and staging for shipment., • Maintain accurate inventory records, including raw materials, work-in-process, and finished goods., • Perform regular inventory counts and reconcile discrepancies., • Communicate shipment status and issues with production, customer service, and sales teams., • Maintain a clean, organized, and safe shipping and receiving area., • Assist with continuous improvement efforts related to shipping efficiency and cost control. Qualifications Required Skills & Experience • Extensive experience in shipping and receiving within the printing and fulfillment industry., • Proficiency with Microsoft Word and Excel, including data entry and basic reporting., • Experience importing data into FedEx Ship Manager and UPS WorldShip., • Strong understanding of inventory management and warehouse best practices., • High attention to detail and commitment to accuracy., • Ability to prioritize tasks and meet tight deadlines in a production environment. Preferred Skills • Experience with MIS or ERP systems., • Familiarity with USPS shipping and mailing requirements., • Forklift or pallet jack experience (certification a plus)., • Knowledge of packaging standards for printed materials and luxury products. Success Criteria The successful candidate will: • Ensure accurate, on-time shipments with minimal errors or rework., • Maintain reliable inventory records and efficient material flow., • Support fulfillment operations that meet customer expectations., • Serve as a dependable link between production, fulfillment, and customer service. What We Offer • Competitive compensation based on experience., • Stable work environment with consistent hours., • Opportunity to work with a skilled production and fulfillment team., • Long-term growth potential within the organization.Company DescriptionClassic Color is a premier pre-media and print services provider. Classic has partnered with some of the largest, forward-thinking companies in the world to help innovate their brand through print and print-related materials. We’re a leader in visual communications, including specialty print, artistic retouching and photo manipulation.Classic Color is a premier pre-media and print services provider. Classic has partnered with some of the largest, forward-thinking companies in the world to help innovate their brand through print and print-related materials. We’re a leader in visual communications, including specialty print, artistic retouching and photo manipulation.

Benefits - As a Data Entry Specialist at GhangorCloud, you will: Input, update, and maintain accurate data in company databases and systems; Conduct regular data quality checks to identify and correct discrepancies or errors; Collaborate with internal teams to ensure seamless data sharing and report

Competitive pay / Health, dental & vision / 401k match / PTO - As a Rebate Data Entry Specialist, you will: Receive data and sourcing documents, compile, sort, interpret and verify data to be entered; Enter rebate information accurately and efficiently into designated databases; Maintain electronic

Job Description ABOUT US: Illinois Action for Children (“IAFC”), a local, state, and national leader in the early childhood care and education sector for over 50 years. IAFC programs, services, and advocacy improve learning and life outcomes for children and families, including reducing the effects of poverty. IAFC works to ensure that every child in Illinois – particularly those in need – have access to the necessary resources to succeed in school and in life. Along with our mission, IAFC is committed to building and maintaining a diverse, equitable, inclusive, and anti-racist culture. We are dedicated to this pledge through our hiring practices and our focus on creating a culture and environment where diverse perspectives, ideas, and identities are valued and integrated into our way of working and servicing our staff and clients. IAFC staff represent a wide diversity of racial, socio-economic, gender, religious, and national identities. We welcome all applicants who share our mission and vision to join us in our essential work. SUMMARY: Under the direction of the Family Resources Supervisor, the Family Resources Specialist participates in all aspects of the IDHS Child Care Assistance Program as related to parents and providers of child care including approving payments on the IDHS Child Care Tracking System, maintaining record keeping systems and integrating parents and providers with the Child Care Resource and Referral System. All work to be completed with minimum supervision and in accordance with organizational standards. This incumbent will be expected to promote and adhere to the workplace core capabilities of: accountability, customer focus, continuous quality improvement (CQI), communication, competent people and clear priorities. All work to be completed in accordance with organizational standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assess and determine parent and provider eligibility, and authorize payments for child care as determined by IDHS policies and procedures., • Prepare accurate documentation, including IDHS forms, and correspondence related to parent/provider eligibility and proper notification to parents/providers eligible for the childcare assistance program. Create and maintain complete and accurate paper and computer systems on each parent/provider case in assigned caseload., • Inform parents and providers of program operation, policies, and procedures in an appropriate and professional manner over the phone and in person (depending on assigned team). Educate parents and providers on the IDHS Child Care Assistance Program and respond to inquiries., • Provide excellent customer service to parents and providers over the phone or in person., • Link parents with Parent Consultant teams for consultation on indicators of high-quality childcare and provider referrals., • Knowledgeable of basic child care issues and provider licensing requirements to answer basic questions of parents and providers. Knowledgeable about the Food Program, CYS collaboration, Teen Parent Project and all other IAFC programs; able to determine eligibility when applicable., • Ensure confidentiality of parent and provider information received and managed by IAFC. High School diploma or GED and two years of experience in customer service, data entry, social work, or related field OR Associate's degree OR 60 college credit hours. OTHER SKILLS AND ABILITIES: • Handling a high volume of phone calls and constant interruptions, • Dealing with difficult/irate callers, • Maintaining IDHS compliance, • Ability to multi-task, • Organizational skills, • Strong written and verbal skills, • Excellent customer service skills, • Excellent attention to detail, • Team player, • Working with passionate team members that are driven by our Mission: Illinois Action for Children is a catalyst for organizing, developing and supporting strong families and powerful communities where children matter most., • We strive to foster and implement a culture of diversity, equity, and inclusion across our organization. We know it is not only critical to the success of diversity initiatives - but instrumental in creating an unbiased and inclusive workplace! It not only relates to the diverse clients we serve but also creates a positive employee experience., • We offer an extensive benefits package that adds value to your total compensation. Our benefits include:, • Health, dental and vision insurance plans with company contribution of 95% for single coverage, • 401k with company match, • Generous PTO – first year-23 days, the second year-28 days, the third year and on - 35 days, • 11 Paid Holidays and 1 Floating Holiday, • Tuition Reimbursement, • Flexible Spending Account, • STD & LTD insurance IL Action for Children is EEO/M/F/V/D employer While we desire for this job posting to be comprehensive, all aspects of the position may be amended at any time at the discretion of IAFC including job duties, work location and/or work schedule.

Job DescriptionDescription: Haymarket Center has emerged as a leader in the field of addictions and behavioral health treatment. We have done this through our evidence based interventions and state of the art programming geared towards strong outcomes. Our theme that captures the spirit of Haymarket Center in 2017 and beyond is "Focus on Success." The message behind Focus on Success is one of participation by every Haymarket Center employee. Together, we are creating a company where teamwork and collaboration enable us to succeed, both individually and collectively. Haymarket Center is the largest not-for-profit community-based adult detoxification, residential, and outpatient substance abuse treatment facility in Chicago. Haymarket Center has continued to grow into a comprehensive alcohol and other drug treatment organization, licensed by the state of Illinois, which receives funding from the private sector, as well as city, county, state and federal agencies. The treatment programs are accredited by the Commission on Accreditation for Rehabilitative Facilities (CARF). RECOVERY SPECIALIST: Provides individual services to adult, substance-abusing men or women; assists clients in building recovery resources; and develops individual Recovery Plans that help clients enhance self-efficacy, maintain abstinence in treatment, and continue recovery post-treatment. ESSENTIAL FUNCTIONS: Facilitate recovery education groups and document for each patient in attendance regarding case management needs. Carries caseload of less than 10. -Work with clients to develop a Recovery Plan that addresses their comprehensive needs -Implements Contingency Management in accordance with project protocols -Use client-centered approaches to recovery planning -Meet with clients at least once a week to ensure implementation of the Recovery Plan -Assist clients in accessing other services, both on and off site, to meet their additional needs additional needs met by client and staff -Link clients to recovery support services consistent with agency policy -Accurately accounts for the whereabouts of each client by conducting an audit of client movement logs at minimum of 3 times per shift in accordance to policy and procedures. -Collaborate with clients to engage family members in recovery planning -Monitor client progress weekly via one on one session. -Manage, track, and update individual recovery plans. -Have strong documentation skills; this position requires extensive documentation of required activities; strong data entry skills (Carelogic) are also required. -Good foundation in recovery skills and knowledge. -Other duties as assigned. Requirements: EDUCATION, EXPERIENCE, AND SKILLS REQUIRED: Human Resources 932 W. Washington, Chicago, IL 60607 Those applying internally must submit an interview request form EOE/M/F D/V No phone calls please. Haymarket Center is an equal opportunity employer. We maintain a drug free work environment. The Americans with Disabilities Act (ADA) of 1990, makes it unlawful to discriminate in employment against any qualified individuals with a disabilities. Reasonable accommodations can be made to ensure that an employee is able to complete their essential functions of their job duties.

Job DescriptionTitle: Data Entry Specialist - Need to come from an Industrial Manufacturing Environment Location: La Grange, IL Duration and hire type: Contract to Hire Overview: Sterling Engineering / Staffing is currently looking for a Data Entry Specialist for one of our clients in the La Grange, IL area. Sterling has a rich history of delivering top talent to our clients. We are a nationwide Staffing Firm with over 100 clients and works primarily with Fortune 1000 corporations. Hourly Rate: $20/hr Benefits: As a Contract Employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes Paid Time off, Paid Holidays, 3 Medical Plans to choose from, Dental, & Vision Plans, 401(k), and an Employee Stock Ownership (ESOP) Plan. Job Description:To support the Preventative Maintenance Project.Duties and Responsibilities: • Support a project across identified buildings on the La Grange campus and create a preventative maintenance inventory list for each building by entering a set of identified tasks into Maintenance 5000, • Create tasks for each piece of equipment on a recurring scheduleEducation and Training:, • High school diploma or GEDQualifications and Experience:, • One year’s experience in manufacturing, warehouse, or commercial environment, • Required one year + minimum experience using Computerized Maintenance Management System (CMMS) software, preferably Maintenance 5000, • 1 year + SAP experience, • Ability to generate basic Excel spreadsheets and PowerPoint presentations, • Excellent data entry skills with attention to detail

Job Description Position Summary The Data Entry Specialist position is part-time, 20 hours per week (non-exempt) and will primarily take place at our Little Village or Humboldt Park locations. The Data Entry Specialist is part of the NLC Data team. The Data Entry Specialist is responsible for performing key daily collection and data entry tasks in order to report accurate data and to improve the quality of service provided to youth. May require some local travel (reimbursable). This position is in-person. Job Responsibilities • Collects and enters data daily., • Assures the maintenance of up-to-date rosters and complete files., • Assures all daily attendance sheets from programming, events, and trainings is received and entered into the database., • Enters survey data as requested., • Enters data including but not limited to demographics, attendance, surveys, evaluations, school information, etc., • Responds to internal audits timely in correcting any inaccurate data., • Assures data is reliable both electronically and on physical forms., • Communicates with relevant staff any needs for updated or accurate information., • Transfers information between databases as needed., • Supports other Data Entry Specialist and Data Administrators with daily tasks as needed to assure all data is entered., • Communicates regularly with Supervisor about data needs, challenges, etc., • Assists in creation, implementation and monitoring of progress of data collection methods., • Produces documents, receipts and correspondence regarding activities and progress as necessary for consistent evaluation of program and timely report submittal., • Approves credit card report and timecard., • Supervision includes on-site visits, regular check-ins, and break-out planning meetings., • Maintains accuracy of budget if applicable., • Participates in required evaluations., • Demonstrates New Life Centers’ values., • Attends required meetings and trainings., • Must become a Certified Mandated Reporter. Training provided., • Must pass a background check, must not have any pending cases., • Must pass a Child Abuse and Neglect Tracking System background check., • Must pass a National Sex Offender Registry background check., • Must have a working phone and phone number., • One year experience working with data systems and analysis., • Cross-cultural competency., • Ability to communicate effectively both written and verbally., • Ability to effectively work independently, problem-solve, multi-task and take initiative., • High organization and detail-oriented skill ability., • Knowledge of other database software a plus., • Proficient in Microsoft Word and Excel., • Must be willing to be trained, and proficiently utilize database(s) and information tracking systems relevant to duties., • Must keep confidentiality of participant information., • Ability to establish and maintain effective working relationships with others., • Valid Illinois driver’s license, insurance, good driving record, access to a vehicle. Subject to driving background check., • Please submit the following materials, • Cover letter indicating your experience and interest in the position, • Resume, • List of three references with contact information (minimum 2 professional references, email and phone number included), • Please mention the name of any New Life Centers staff who referred the position to you if applicable. New Life Centers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. New Life Centers complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. *NLC does not provide visa sponsorship, including for F-1 STEM OPT.

Job Description Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Field Support Specialist will be assigned to provide backfill coverage within their assigned region, filling in for staff that will be on scheduled and unscheduled time off. This position requires flexibility as there will be multiple locations the FSS could be assigned to. This assignment could also be same day assignments based on unscheduled call outs needing immediate support. This position is recognized as a critical role for customer satisfaction, continuity of business, and meeting our service level agreements. The goal for this role is to ensure customers are supported with continuous coverage in conformance of our service level agreements. The FSS Representative provides exceptional overall office services experience, delivering operational functions in the following service lines: shipping & receiving, print & binding, facilities, hospitality, concierge, reception, data entry, document scanning, inventory/supplies management, and other processes which may be tailored to specific sites within the scope of our core business lines and service level agreements. Training will be facilitated at SPS sites within that region to establish FSS familiarity with the other SPS sites. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Mail Services • Provides exceptional world class service to all clients (in all forms of communication). Reprographics Services Office Services • Maintains the Office Services Center area in a neat and orderly fashion., • Service and replenish the pantry, conference, kitchen, or meetings areas., • Provides general and preventative office maintenance & repair duties., • Oversees office equipment maintenance and safety tests., • Breakroom organization, cleaning, and stocking., • Meeting room and conference room set ups., • Monitors level of office supplies on the floors while replenishing., • Inventories office supplies and orders accordingly. Front of House • Provides reception or concierge (front of office) coverage as needed., • Welcome guests receive and catalog guest information, and orient new clients., • Answers and properly routes global calls,, • Logs visitors into the registration system., • Provides light administrative support to staff as directed Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • MS Office Suite experience with intermediate to expert competency., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD (Multi-Functional Device) equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance., • Ability to walk bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery., • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability). Travel: • Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation., • Assignments can include traveling from one SPS site to another SPS site after your arrival to your "home" location as required by business need., • Travel distance will be predominately within the FSS's assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18—$19 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionBenefits: • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development Responsibilities • Provide exceptional customer service via inbound and outbound calls, • Excellent skills in PestPac and Workwave, • Perform data entry tasks accurately and efficiently, • Analyze customer inquiries and provide appropriate solutions, • Generate sales leads and schedule service calls based on customer and technician availability, • Process payments and resolve billing concerns, • Maintaining records via internal system for accuracy with a focus on details, • Provide general quotes for service requests and timely follow-up on inquiries, • Stay informed about industry trends, company policies, and new products, • Support special reports and projects as needed, • Handle customer complaints and escalate complex issues when necessary, • Resolve customer issues, • Identify the reason for the customers call, collect relevant information, and provide solutions, • Use best practices in customer service techniques to develop rapport and build relationships with customers, • Document all customer interactions, • Meet personal and team quotas, • Attend trainings to maintain up-to-date skills and knowledgeQualifications, • High school diploma/GED, • Previous experience as a Customer Service Representative or in a similar role is preferred, • Comfortable using computers and customer management software, • Excellent phone and verbal communication skills, • Understanding of active listening techniques, • Ability to work well under pressure, • Highly organized with the ability to prioritize projects and manage time effectively

Job Description Position Summary: As an Administrative Assistant/Material Certifications Specialist at BBC Fasteners in Alsip, IL you will play a crucial role in supporting the daily operations of our fastener manufacturing company. This multifaceted role involves administrative tasks, record-keeping, and managing material certifications to ensure the highest quality standards in our products. If you are organized, detail-oriented, and possess excellent communication skills, we invite you to apply and be part of our dynamic team. Duties and Responsibilities: • Provide general administrative support to various departments within the company., • Prepare and edit reports, documents, and correspondence., • Assist in coordinating the scheduling of material deliveries and pickups with material handlers and logistics personnel., • Provide administrative assistance to office staff, including filing, photocopying, and managing office supplies as needed., • Answer and direct phone calls and emails, taking messages and responding to routine inquiries., • Collaborate with team members to ensure effective email and phone communication., • Oversee the collection and organization of material certifications for all incoming materials and products., • Ensure all material certifications are accurate, complete, and comply with industry standards and regulations., • Maintain a digital and physical filing system for material certifications and related documentation., • Collaborate with the Quality Control team to verify the accuracy of certifications and address discrepancies., • Accurately input data into databases and maintain updated records related to materials, certifications, and inventory., • Generate reports summarizing certification data for internal and external stakeholders., • Stay current with industry regulations and standards related to materials and certifications., • Bachelor's degree in business or related field is a plus, • Proven experience in administrative roles, preferably in a manufacturing or industrial setting., • Familiarity with material certifications and quality control processes is highly desirable., • Strong computer skills, including proficiency in Microsoft Office Suite, Google Documents, and data entry., • Exceptional organizational and time management skills with a keen eye for detail., • Excellent written and verbal communication skills., • Ability to work independently and as part of a team., • Strong problem-solving skills and a proactive approach to tasks., • Primarily sedentary work in a general office environment, • Ability to communicate and exchange information, • Ability to comprehend and interpret documents and data, • Excellent hand-eye coordination and fine motor skills for tasks such as typing, filing, and operating office equipment (e.g., photocopiers, fax machines)., • Requires occasional standing, walking, lifting, and moving objects (up to 30 lbs.), • Must be able to lift up-to 30 pounds for 1+ hours per day, • Must be able to sit, stand and walk for 7+ hours per day, • Must be able to perform simple grasping for 7+ hours per shift, • Must be able to express and exchange written or spoken word

Job DescriptionDescription: JOB SUMMARY: The Street Outreach Specialists, individually and collectively, reach people who might not otherwise seek assistance or come to the attention of the homelessness service system. This position works to meet unsheltered people’s basic needs while supporting them along the path toward housing stability. Street Outreach Specialists embrace a person-centered approach that inherently requires flexibility, patience, strong engagement techniques, and empathy. Due to the independent nature of frequently working solo and directly in the community, Street Outreach Specialists must be skilled in handling encounters and interactions that require problem-solving and independent judgement in situations such as individuals needing immediate housing, medical care or psychiatric hospitalization. JOB RESPONSIBILITIES: • Provide targeted street outreach, assuring appropriate geographic coverage, to communities within Housing Forward’s service area to identify unsheltered homeless persons living on the streets or other places not meant for human habitation., • Establish rapport and reduce harm by providing critical resources such as food, water, clothing, blankets, and other necessities., • Determine the person’s immediate safety needs., • Using a trauma-informed approach, provide crisis intervention, and other skills and strategies as needed for engagement., • Perform assessments and prioritize for assistance as sheltered person assessed through the coordinated entry process. Refer unsheltered families to the Family Support Specialist and unsheltered homeless youth to the System Navigator., • Perform intake and complete VISPDATs as necessary., • Work as a team with the other Street Outreach Specialists to alternate responsibilities and negotiate tasks to ensure safety protocols are met. Service and Housing Coordination responsibilities: • Make immediate connections to emergency shelters or temporary housing to provide safe options while individuals and families are on a pathway toward stability., • Make connections to stable housing with tailored services and supports of their choice, such as health and behavioral health care, transportation, access to benefits, and more., • Perform warm handoffs to Coordinated Entry or to shelter, housing, and service providers (e.g., outreach staff may offer to physically accompany the individual to appointments to provide support)., • Collect and maintain required program documentation and data in input into the HMIS system and agency SharePoint site. Partnership Relationships and Stewardship: • Establish working relationships with community stakeholders - law enforcement, libraries, first responders, hospitals, health and behavioral providers, townships, homeless education liaisons, faith-based organizations, and other community-based providers., • Working with Night Ministry on Thursday evenings., • Conduct joint outreach with Loyola’s Street Medicine team to identify individuals that may require medical care or information as applicable., • Communicate and cooperate with staff from other programs as needed to ensure seamless delivery of service to clients., • Provide evidence-based training to community organizations regarding the challenges and issues confronted people living on the streets and programs and strategies including, services offered by the street outreach team that are designed to help individuals on the street. Other: • Log activities and time as required by the agency and its funders., • Attend team and agency meetings and trainings., • Provide technical assistance to other Outreach Specialists with data entry and client files., • Ensure Outreach Specialists are accurately retrieving Sales Force referrals. Requirements: QUALIFICATIONS: Education: BA, B.S. Advanced degree or credential or certification in Social Work, Family Services, Human Services, Counseling or in related field; with a minimum of one year experience. Individuals with lived experience and two years’ working in related fields will also be considered. Required: • Must work Thursday evenings, start time will be adjusted to accommodate evening hours., • Driver’s license, clean driving record, auto insurance, and access to personal vehicle., • Must have smartphone to utilize Agency communications and collaboration tools., • Mindful of racial and other inequities and disparities among people experiencing homelessness and tailor and customize their efforts to ensure that equity is being achieved within their outreach activities and outcomes., • Adept at problem-solving to identify strengths and existing support networks, explore possible safe housing options outside the homelessness service system, such as reunification with family, and connect the individual to community supports and services. KEY COMPETENCIES: • Bilingual Spanish and English fluency highly desirable., • Encounters and interactions are respectful and responsive to the beliefs and practices, sexual orientations, disability statuses, age, gender identities, cultural preferences, and linguistic needs of all individuals., • Follow safety protocols for vulnerable populations that involve fleeing domestic violence, as well as dating violence, sexual assault, trafficking, or prostitution., • Sensitivity to cultural diversity is required ability to communicate and cooperate with diverse families, various professionals and community groups., • Understanding and application of a trauma-informed care approach., • Exercises discretion and independent judgment in executing tasks., • Must demonstrate the ability to establish helping relationships, • Comfortable using a tablet in-the-field to document encounters., • Proficient in utilizing trauma-informed care, de-escalation and crisis-intervention techniques., • Ability to keep appointments punctually, be organized and demonstrate accountability and follow through., • Openness to new ideas and skills and commitment to learning though reading and with hands-on-training., • Ability to problem-solve and make decisions in chaotic and/or stressful situations., • Strong interpersonal and direct communication skills., • Good communication and listening skills, • Represent the agency in a professional and ethical manner., • Ability to maintain an active team approach with all staff in all work-related situations and with the staff of other agencies/organizations., • Ability to write routine reports and correspondence., • Competent in Microsoft Office tools and inputting services in an online database. BENEFITS: • Health Insurance: PPO, HSA, HMO Plans with premiums ranging from 0% to 10%, for employee, per month of premium based on salary., • Dental 100% of cost paid for employee, • Vision 100% of cost paid for employee, • Life $50,000 life and AD&D paid for employee, • MyStrength, wellness benefit paid for employee, • Generous Paid Time Off 10 paid vacation days annually, years 1-2, after 24 months increases to 15 days, 10 paid sick days annually, 10 paid holidays annually and after 12 months, 3 paid personal days annually The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee is frequently required to stand, walk, sit, reach with hands and arms balance, stoop, kneel or crouch, walk stairs drive a vehicle and use a computer. ENVIRONMENT/WORKING CONDITIONS: This position operates in a professional office work environment. Work schedules and/or locations may vary, depending on the department's scheduling needs. May be required to attend meetings at other locations; require travel outside of normal work hours. This position requires constant traveling and driving in western Cook County. Ability to tolerate being outdoors in all weather for several hours at a time. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. Housing Forward does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. Job descriptions are not intended and should not be construed to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties, as necessary. This job description does not constitute a written or implied contract of employment.

Job DescriptionPosition Summary: Casa Central's Early Learning Academy provides high-quality, comprehensive early childhood education services for young children, ages birth to five, and their families. A key member of the program's team, the ERSEA (Eligibility, Recruitment, Selection, Enrollment, Attendance) Specialist, is responsible for all elements pertaining to the ERSEA content area of Early/Head Start. The ERSEA Specialist will initiate the enrollment process for the pregnant women and children (birth to three) in the EHS program and ensure a successful enrollment process. This position will collaborate with the Director of Family Service and ERSEA Supervisor to ensure the program is fully enrolled and contribute to the overall success of program operations by monitoring participation and conducting recruitment efforts. Essential Duties and Responsibilities • Enroll all EHS Families and pregnant women in the Home-based program., • Ensures children are enrolled within 30 days of giving by Start Early., • Travel throughout the city of Chicago to reach families of diverse backgrounds., • Ensures files and documentation are complete, accurate, and confidentially maintained, in addition to entering and monitoring documentation in the Child Plus system., • Maintains a flexible schedule to establish a relationship with parents in the EHS home-based programs., • Collaborates with EHS home visitors and HB Supervisor to ensure services to families are coordinated and communication with families is consistent and ongoing for participation in EHS programs., • Establishes, develops, and maintains relationships with social services agencies to create partnerships for referrals and recruitment., • Collaborate with the Family Service team to provide resources to Home-based programs., • Maintain ERSEA PIR up to date year-round. Other duties as assigned: Participant Service Delivery Travel throughout the city of Chicago to reach families of diverse backgrounds to complete enrollment and consent forms. Monitor and support timely, collaborative responses to family attendance/engagement concerns. Engage in quality assurance follow-up to address and understand why family drops from programming. Performance & Quality Management Implement the agency mission, philosophy, and core values to direct daily work and decision-making. Adhere to agency policy and support staff in understanding and following agency policies. Cultivate a professional and respectful work environment. Be actively involved with and knowledgeable about the agency's Performance Quality Improvement (PQI) structure and process. Personnel & Quality Management Participate in bi-weekly supervision with the Director of Family Services. Attend staff meetings and all-staff meetings, training/conferences. Program Administration Approve timesheet and ensure compliance with agency and funder guidelines, ensuring that daily activities are within the allowable activities approved by the agency support Director of Family Services and ERSEA Supervisor with challenges in the ERSEA. Demonstrate continuous effort to improve operations, decrease turnaround times, and work cooperatively and jointly to provide quality customer service. Attend Early Head Start and other training for updates on ERSEA-related expectations. Interpret eligibility guidelines for parents, staff, and stakeholders. Maintain data on Child Plus and child/family files for the HB Early Learning Academy, including completing all relevant reporting and ongoing monitoring activities. Perform additional job-related duties as needed or assigned. Program-Specific Activities Engage in Active Supervision strategies to support the safety, well-being, and appropriate supervision/oversight of children at all times. Act in accordance with the program's Standards of Conduct, building respectful relationships with families, honoring parents/caregivers as their children's first and most important teachers, and maintaining strict child, family, and staff confidentiality at all times. Ensure compliance with all Early/Head Start Program Performance Standards, including as interpreted by Start Early, and with relevant federal, state, city, and accrediting/licensing body regulations and requirements. Stakeholder Relationships & Partnerships Nurture positive and collaborative working relationships with other agency staff, outside stakeholders, and partners. Community Outreach Attend health fairs, resource fairs, and community events, including evening and weekend events; canvass communities (parks, libraries, laundromats, local businesses, clinics, etc.) to connect with families and share information about early childhood programming. Build relationships with community partners to support recruitment efforts, enhance services to children and families, and lead efforts related to planning and executing recruitment events year-round. Page Break General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to perform the essential functions. Education/Experience: Associate’s degree in business or social work (or related field). Bachelor’s degree in business or social work (or related field) preferred. Related Experience: Minimum of two to three years of experience in IDHS Childcare or Early Head Start/Head Start programs and Department of Health regulations and licensing requirements. Training or Competency: Maintains 15-20 hours of continuing education annually. Completes mandatory training like Active Supervision, ERSEA training, Mandated Reporter, and required health and safety training. Maintains current CPR and First Aid. Knowledge of modern office practices, procedures, business equipment, English, spelling, and math. Familiarity with elementary principles of business and accounting. Good judgment in making decisions, recognizing established procedures, and resourcefulness in meeting problems. Ability to work effectively under pressure. Ability to handle administrative details independently, including composing important letters and memoranda without dictation. Ability to establish and maintain harmonious working relationships with others and the public. Careful attention to detail is required. Language Skills: Bilingual in Spanish preferred. Computer Literacy & Knowledge Skills Abilities: Word processing, spreadsheets, internet skills, data entry skills, and managing Microsoft applications to facilitate communication. Preferred knowledge of Child Plus or other online database systems. Mathematical Skills: Basic mathematical skills are required. Operating Environment and Working Relationships: Ability to work within an interdisciplinary team as a cooperative and supportive team member. Ability to establish relationships with families from diverse backgrounds. Knowledge of Head Start Program Performance Standards preferred. Decision Making Authority: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form and convey needed information with families in a manner, that improves early learning experience for children/families. People Management: Ability to utilize reflective practices and leadership to guide and support staff. Remote Work/Technology (WIFI)/Mobile Phone Usage: Eligible for remote work. A personal mobile phone is required and therefore eligible for mobile phone reimbursement. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Other: It is required to have a personal cellphone and be able to respond during working and non-working hours. Casa Central has a Personal Cellphone Usage Policy that includes a reimbursement amount. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description We are Secure Community Network (SCN), a nonprofit 501(c)(3) serving as the official safety and security organization of the Jewish community in North America. Here at SCN, we deeply value the team of people that work diligently to commit their lives to action for a better tomorrow and we are excited to add a Protective Security Specialist to our organization. The Protective Security Specialist will be responsible for the safety and security of SCN's key executives and other designated persons, including responsibility for performing security advances of business, events, and other locations, providing close protection, and addressing and/or supporting security requirements related to transportation, lodging, and related needs. This position is based in our Chicago office and requires a flexible schedule with the ability to work nights/weekends and travel extensively. WHAT YOU WILL DO: • Provide close protection and other security-related functions for key SCN executives during domestic and some international assignments., • Coordinate with the Protective Security team through the provision of support for security matters ranging from site security to protective intelligence-related threat investigations., • Provide office security at our SCN office including monitoring office security cameras and accepting and examining mail and package deliveries., • Oversee visitor management including screening, documenting all visitors and guests at SCN, escorting them into the facility, badging, and departure., • Perform vulnerability assessments for the SCN executives both at work and at their residences., • Provide security support and advice to staff for meetings and events where key SCN or Jewish Federation executives will be present to ensure an appropriate level of protection., • Engage and maintain effective relationships with local security providers and law enforcement agencies to ensure an ability to cover events or obtain assistance when required., • Coordinate travel, determining the safest hotels with proximity to events, selecting optimal routes, and evaluating third-party ground transportation vendors., • Create operational plans for all travel covering advance work, air travel, hotel, ground transportation, routes, and emergency contingencies., • Coordinate with numerous internal and external teams including corporate travel teams, SCN and Jewish Federation executive management staff, and local law enforcement., • Conduct advance visits to ensure logistics are carefully planned and performed, specifically entry and exit point protocol., • Oversee emergency situations impacting SCN leadership, including security threats, natural and/or human-made disasters, and medical emergencies., • Utilize de-escalation techniques through conversation and managing situations for the protection of the SCN executive and employees., • Provide and utilize first aid, AED, and stop-the-bleed equipment and techniques as necessary., • Advance event locations and have direct contact with local, state, and federal law enforcement for domestic and international travel., • Proactively utilize protective intelligence techniques and information to mitigate threats as they emerge., • Provide corporate event executive protection coverage and support executive activities related to corporate events., • Provide briefings and other security-related training to both SCN and external teams., • A bachelor's degree from an accredited university., • Completion of law enforcement certification from an accredited law enforcement academy or approved United States Military Criminal Investigative or Law Enforcement Military Occupational Specialty (MOS) with at least 10 years of sworn law enforcement experience (candidate is currently sworn law enforcement, retired in good standing, and/or honorably discharged from the military)., • Executive Protection experience with C-suite executives., • Must qualify under LEOSA (HR 218) to legally possess a concealed firearm., • Must possess or be able to possess a Permanent Employee Registration Card (P.E.R.C.)., • Experience using intelligence database search tools., • Must possess or be able to obtain a valid U.S. Passport., • CPR, AED, and First Aid training., • Trustworthy with a proven track record of successfully working in a team environment and maintaining strict confidentiality., • Adept at observing individual body language for threats and strong intuition for situation awareness., • Ability to make decisions under pressure., • Resourceful and able to obtain information quickly and know who to go to if the information is not readily available., • Impeccable driving and navigation skills., • Excellent verbal and written communication skills., • Proficient in using Microsoft Office Suite. Experience in Apple environment preferred., • Organized with strong attention to detail. The Secure Community Network (SCN), a 501(c)(3) nonprofit, is the official homeland safety and security organization of the Jewish community in North America. Founded in 2004 under the auspices of The Jewish Federations of North America and the Conference of Presidents of Major American Jewish Organizations, SCN serves as the central organization dedicated exclusively to the safety and security of the American Jewish community, working across 146 federations, 50 partner organizations, over 300 independent communities, and other partners in the public, private, nonprofit, and academic sectors. SCN is dedicated to ensuring that Jewish organizations, communities, life, and culture can not only exist safely and securely but flourish. Learn more at securecommunitynetwork.org. The target annual salary range for this position is $100,000-105,000. Final annual salary offered will be determined through a thorough assessment of multiple factors and criteria which may include candidate experience and qualifications, available market data, internal salary equity, and budget considerations. SCN offers a comprehensive benefits package to all full time employees which includes Medical, Dental, Vision, Short and Long Term Disability, and Life and AD&D Insurance, as well as a 403(b) Retirement Plan with match, Flexible Spending Accounts for pre-tax Healthcare, Dependent Care, and Commuter Benefits, Accident and Critical Illness Insurance, Norton LifeLock, and an Employee Assistance Program. We provide paid time off including Vacation, Sick Leave, and paid Holidays. Secure Community Network is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of religion, race, color, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. SCN has long been a committed leader in adopting, modeling, and encouraging adherence to Jewish values, including advocating for approaches that address issues related to Diversity, Equity, Inclusion, and Accessibility (DEIA). Please review our DEIA statement here.

Data Entry Specialist - $15. Accurate data review and data entry skills. Record claim information via data entry into CMR's customized software applications.

Establishing data entry standards by continually updating filing systems to improve data quality. Addressing data inconsistencies by working with administrative staff to locate missing data. At least 1 year of experience working as a data entry specialist.

As a Data Entry Clerk Specialist , you will play a crucial role in maintaining the accuracy and integrity of our data records. Data Entry: Accurately input and update data into our systems and databases following established guidelines and procedures. Reporting: Generate reports summarizing data ent

Establishing data entry standards by continually updating filing systems to improve data quality. Attending to data queries and reporting any major data errors to management. We are looking to hire a dynamic data entry specialist to join our company's administrative department.

Job DescriptionChallenge the US Market with Us ChannelTalk has already redefined the standard for business messaging, securing the #1 market position in Korea and Japan. Now, we are taking our proven success to the biggest stage of all: the US Market.Conquering the US market is more than just selling a product; it is a process of defining new market problems and proving the unique value of our solution. As a US Founding Business Development Representative, you will be a foundational member of this grand journey. Your mission is to re-interpret our successful growth formulas for the US landscape and play a pivotal role in building a scalable business infrastructure from the ground up.Backed by a product with proven market fit and strong capital support, we are looking for a bold, high-achiever who can lead business growth and unleash their full potential in the vast US market.Key Responsibilities • Enterprise Account Development (US): Build relationships with key decision-makers at target enterprise accounts and execute sales and partnership strategies for initial market entry., • Designing Global Business Scalability: Analyze success stories from Korea and Japan to adapt them for the US market, establishing the foundation for sustainable business operations., • Complex Solution Design (ChannelTalk & Ads): Propose tailored strategies to maximize product utility according to client needs. Design comprehensive business funnels that bridge the gap from new user acquisition to retention by integrating ad solutions., • Bridging Product & Business: Translate client requirements into technical specifications for internal Dev/Product teams, ensuring local market feedback is reflected in the product roadmap., • End-to-End Account Management: Take full ownership of the customer success lifecycle—including contract management, renewals, and technical support—to maximize satisfaction for enterprise clients.Qualifications, • IT Product/Service Expertise: 3+ years of experience in IT Service Product Management or tech-based Business Development., • Market Pioneering Skills: Proven ability to simplify and define complex business problems, find Product-Market Fit (PMF) from zero-base, and successfully scale up., • Exceptional Business Communication: A 'hub' personality who can drive rational consensus among diverse stakeholders (developers, decision-makers, partners) and translate technical jargon into easy-to-understand business value., • Data-Driven Mindset: Strong proficiency in funnel management and data analysis, with a track record of iterating strategies and proving results through numbers., • Technical Literacy: A solid understanding of basic technical structures (APIs, Databases, etc.) to engage in meaningful discussions regarding implementation with the engineering team., • Ownership & Focus: A tenacious problem-solver with a strong sense of initiative and the insight to focus on the essence to find the best solutions.Preferred Qualifications, • Bilingual Proficiency: Professional business fluency in both English and Korean., • Strategy & Execution Specialist: Experience in strategic consulting or operations, with a proven track record of structuring and building business processes from scratch., • SaaS & Ad-Tech Industry Knowledge: Deep understanding of SaaS business mechanisms and the digital advertising ecosystem.

Job Description We are seeking Claims Call Center Specialists for our growing insurance company! The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable. What is it like to be a Claims Call Center Specialist? As a Claims Call Center Specialist at First Chicago Insurance Company (FCIC), you can expect an engaging and dynamic day-to-day experience. You will be the first point of contact for our valued customers, handling inquiries about their insurance claims and guiding them through the process with empathy and expertise. In doing so, you will be assisting our adjusters by answering claim-related questions. Your role will involve documenting claims accurately, resolving issues, and providing timely updates to clients. Embrace the fast-paced environment as you collaborate with a team of dedicated professionals, all while gaining invaluable skills in customer service and insurance operations. Each day will being new challenges and opportunities to grow your knowledge and make a difference in our customers' lives! DUTIES & RESPONSIBILITIES: • Record accident facts as reported by insured's and/or claimants, • Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported, • Assist adjusters by directing customers through the claims process and answering claims related questions, • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses, • Contribute to maintaining call volume commensurate with unit objectives, • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed, • Work on special projects as directed QUALIFICATIONS REQUIRED: • Excellent phone communication skills., • Solid organizational and interpersonal skills, • Good typing/data entry skills (min. 30 wpm), • Good PC skills Preferred: • High School Diploma or Equivalent, • Prior customer service experience, • Insurance experience is a plus! First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive: • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $15/hr-$16/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job Description We are seeking Claims Call Center Specialists for our growing insurance company! The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. They will provide customers with initial information regarding the claims process and refer insureds and claimants for estimates if coverage is applicable. What is it like to be a Claims Call Center Specialist? As a Claims Call Center Specialist at Warrior Insurance Network (WIN), you can expect an engaging and dynamic day-to-day experience. You will be the first point of contact for our valued customers, handling inquiries about their insurance claims and guiding them through the process with empathy and expertise. In doing so, you will be assisting our adjusters by answering claim-related questions. Your role will involve documenting claims accurately, resolving issues, and providing timely updates to clients. Embrace the fast-paced environment as you collaborate with a team of dedicated professionals, all while gaining invaluable skills in customer service and insurance operations. Each day will being new challenges and opportunities to grow your knowledge and make a difference in our customers' lives! DUTIES & RESPONSIBILITIES: • Record accident facts as reported by insured's and/or claimants, • Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the appropriate claim's units based on the loss information reported, • Assist adjusters by directing customers through the claims process and answering claims related questions, • Develop a basic understanding of the insurance policy in order to answer policy inquiries as they pertain to losses, • Contribute to maintaining call volume commensurate with unit objectives, • Assist in handling of various, on-going responsibilities of the unit inclusive of unmatched mail, process tow bills, ordering police reports, mailing claim checks, etc., as needed, • Work on special projects as directed QUALIFICATIONS REQUIRED: • Excellent phone communication skills., • Solid organizational and interpersonal skills, • Good typing/data entry skills (min. 30 wpm), • Good PC skills Preferred: • High School Diploma or Equivalent, • Prior customer service experience, • Competitive Salaries, • Commitment to your Training & Development, • Medical and Dental and Vision Reimbursement, • Short Term Disability/Long Term Disability, • Life Insurance, • Flexible Spending Account, • Telemedicine Benefit, • 401k with a generous company match, • Paid Time Off and Paid Holidays, • Tuition Reimbursement, • Wellness Program, • Fun company sponsored events, • And so much more! Estimated Compensation Range: $15/hr-$16/hr* *Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. Job Posted by ApplicantPro

Job DescriptionDescription: Company Overview: We are a precision CNC machining company serving the medical and aerospace industries. Our team is committed to delivering high-quality, tight-tolerance parts to some of the most demanding industries in the world. Position Overview: We are seeking an entry-level Quality Documentation Specialist to join our team. This role is primarily responsible for reviewing engineering blueprints and entering dimensional data into Excel-based inspection documentation. The ideal candidate will be detail-oriented, comfortable with repetitive tasks, and eager to learn how to interpret manufacturing blueprints. Key Responsibilities: • Accurately enter dimensional data from blueprints into Excel spreadsheets and inspection documents., • Assist the quality team in preparing documentation required for customer and regulatory compliance (medical/aerospace)., • Maintain organized records of inspection data and ensure accuracy in all entries., • Learn to read and interpret engineering blueprints (training provided if not already familiar)., • Collaborate with the quality and production teams to ensure documentation is correct and complete., • Strong proficiency in Microsoft Excel (formulas, formatting, data entry)., • High attention to detail and accuracy., • Ability to learn to read and understand engineering blueprints. (Or willingness to learn how to)., • Strong organizational and communication skills., • Full-time position with opportunities for growth

Job DescriptionDescription: About Enlace Chicago: Enlace Chicago convenes, organizes, and builds the capacity of stakeholders of Little Village to confront systemic inequities and barriers to economic and social access. The organization is dedicated to making a positive difference in the lives of Little Village residents by fostering a safe and healthy environment and by championing opportunities for educational advancement and economic development. It is committed to accountability and transparency to ensure integrity, believes in building community power through collaboration and grassroots leadership, promotes livable communities with access and opportunity for all, and values social justice and systems change. Currently, our Education, Community Safety, Clinical Services, Community Health, and Immigration and Advocacy Departments work to provide vital services and support to the very valuable residents of the Little Village community. Position Overview: The Data and Impact Specialist works with the Enlace Data and Impact team to support program staff in data tracking and management for grant compliance and to capture and demonstrate impact through continuous quality improvement and evaluation. This position is an integral component of both the Data and Impact team and the program team(s). Specifically, this role directly supports program team members in data entry, extracts data and conducts data analysis for grant reports, and creates data visuals and presentations to engage program staff in data reflections. The Data and Impact specialist also collaboratively develops data collection tools with program and Data and Impact staff for reporting and evaluation processes. This role acts as liaison between the program team(s) and the Data and Impact team to ensure that Enlace Chicago is compliant with funders, accurately represents data with Neighborhood Network and other community partners, and provides adequate and appropriate training on data protocols to its community-facing program team members. The Data and Impact Specialist reports to the Data and Impact Director. This is a full-time hybrid position with an inoffice requirement of 2 days a week minimum with in-office options Tuesday through Thursday each week. Additional in-office days may be needed to support organizational, departmental, and program work or events. Key Responsibilities: Data Tracking and Grant Compliance • Work closely with program team members to organize and input data on service and program delivery metrics., • Extract data for analysis and create timely reports for grant compliance, program and/or network requirements, and evaluations., • Provide administration, technical assistance, monitoring, and maintenance of Enlace database(s) which includes, but is not limited to: database training, developing database workflows/manuals/videos, data cleaning, identifying missing data, maintaining/archiving historical data, reports and dashboards, etc., • Assist in developing data collection tools in collaboration with the Data and Impact Director, staff, and partners., • Support in the development of data benchmarks and the tracking of benchmarks for the program(s) and/or Neighborhood Network and other collaboratives., • Collaborate with the program director/manager and staff in the planning and preparation of regular meetings, grant compliance, and organizational and partner data administration., • Develop data visuals and presentations for grant reports and for staff, partners, and community members using internal program data and community statistics., • Represent Enlace at data management and compliance tables and other community meetings/initiatives focused on assigned programmatic area(s)., • Work hand in hand with Enlace team members, program participants, and program interest-holders to build evaluation capacity and co-create evaluation processes to capture complex initiatives and evaluate social impacts., • Support the development of departmental and organizational capacity in creating program goals and outcomes, logic models, CQI models, and other evaluative processes., • Support in program and organizational impact assessments by researching population and external data on assigned program area(s); and keep abreast of new trends in data, inventories of external data resources, validity of existing data repositories, etc., • Attend program/department and staff meetings and relevant partner and community events to stay current on community needs, initiatives, and systemic issues., • Demonstrated data management, analysis, and interpretative skills to support programmatic decision-making and other goals., • Cultural competencies in training community-level program implementers on data management and input., • A minimum of a bachelor’s degree and three years of experience with community-based initiatives., • Experience managing data and data systems, creating reports, facilitating data and database training, developing data visuals and presentations, creating data collection tools, and other data and evaluation activities., • Experience gathering data, communicating findings, and facilitating group analysis/discussion to a wide range of audiences., • Experience implementing evaluation processes, including identifying data to be collected and designing mixed methods systems and tools to collect data preferred., • Experience with statistical analysis preferred., • Commitment to collaboration, problem solving, teamwork, and continuous quality improvement., • Excellent communication and organizational skills, including strong writing, research, and presentation skills, and the ability to coordinate several different projects at one time., • Ability to relate to a diverse group of people., • Commitment to social justice and racial equity., • Experience with and commitment to working with urban Latine and immigrant communities., • Advanced skills in Microsoft Office Suite, Google suite; intermediate experience with grant reporting/data systems (ex. Cityspan, ETO, Salesforce, Powerbase) and Excel (multi-level data sorting, formulas, filtering, etc.); experience with SPSS or SAS desirable., • Ability to work independently with minimal guidance or oversight. Benefits: • Health benefits. Enlace Chicago offers you and your family access to a low-cost comprehensive health care plan, which includes medical (BlueCross Blue Shield), dental (Guardian), and vision (VSP) coverage., • Enlace Chicago also provides life insurance coverage and short-term and long-term disability insurance at no cost to you with options of additional coverage., • Retirement program. Enlace Chicago offers a voluntary 403(B) plan which begins at a 1% contribution. Enrollment is available after a 90-day grace period beginning on the first day of employment. An enrollment packet will be mailed to you. Enlace Chicago is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin, veteran or disability status. Deadline for submission: Open until filled.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere., • Responds to questions and concerns., • Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary., • Maintains patient confidentiality per HIPAA regulations., • Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine., • Exceeds all consumer requests and alerts management of issues or concerns that require escalation., • Correctly identifies and collects patient demographic information in accordance with organization standards., • Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner., • Reaches out to patients to schedule an appointment as defined., • Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails., • Informs patients of any issues with securing the financial account for their encounter., • Completes out-of-pocket estimations as requested by patients., • Provides training and education as needed., • Manages work schedule efficiently, completing tasks and assignments on time., • Completes other duties assigned by manager., • Cross-training between various departments will take place to ensure coverage., • Participates in Quality Assurance reviews to ensure integrity of patient data information., • Uses effective service recovery skills to solve problems or service breakdowns when they occur., • Utilizes department and hospital policies and procedures to complete assigned tasks., • Adheres to all department policies and compliance requirements., • Avoids putting patient in financial or safety risk., • Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations., • Collects authorization numbers in appropriate systems as applicable., • Provides professional and constructive environment for communication across units/departments and resolves operational issues., • May attend intra/interdepartmental meetings which involve walking within NM Campus., • Communicates customer satisfaction issues to appropriate individuals., • Demonstrates teamwork by helping co-workers within and across departments., • Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others., • Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care., • Utilizes multiple online order retrieval systems to verify or print the patients order., • Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary., • Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic., • Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position., • Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable., • Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records., • Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system., • Understands departmental and individual quality metrics., • Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions., • Evaluates procedures and suggests improvements to enhance customer service and operational efficiency., • Participates in departmental quality improvement activities., • Provides ideas and suggestions for process improvements within the department., • Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards., • Adjusts processes as needed to meet standards., • Uses organizational and unit/department resources efficiently., • Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information., • Understands that schedule may change to reflect shifting business needs. Required: • High School diploma or equivalent., • 2-3 years customer service or medical office experience., • Excellent interpersonal, verbal, and written communication skills., • Proficiency in computer data-entry/typing., • Excellent verbal and written communication skills., • Ability to read, write, and communicate effectively in English., • Basic Computer Skills., • Ability to type 40 wpm., • Ability to multi-task., • Customer service oriented., • Additional education., • Additional language skills., • Healthcare finance and/or healthcare insurance experience., • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job Description Position Summary Small full-service payroll company hiring a full-time Payroll Specialist. The Payroll Specialist is accountable and responsible for all aspects of quality service for clients. Contacts and assists clients in process of obtaining information for payroll production and tax related issues; verifies totals, responds to/resolves client questions and problems and delivers quality customer service. Participate in conducting training sessions. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: • Maintaining a base of payroll clients relevant to size and complexity on all products, • Contacting clients daily to obtain payroll data including salary adjustments, special payments, tax allocations and employee deductions, and to set schedules, • Accurately keying all payroll related data necessary to process and meet appointment schedules, • Maintaining a high rate of client retention through quality service, • Keeping abreast of the payroll processing system and changes in wage and tax laws, and corresponding with federal, state, and local tax agencies on behalf of our clients, • Maintaining client files, • Researching and resolving client/system problems, • Establishing and maintaining a positive working relationship with clients, agencies, and coworkers to promote a quality service image, • Participating in conducting training sessions, • Performing other duties as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) • Associate's degree or equivalent from two-year college or technical school or three or more years of office-related experience and/or training; or equivalent combination of education and experience, • Understanding of payroll and payroll tax laws strongly encouraged, • Proven facility in MS Office, data entry and office equipment, • Proven facility in customer service, and problem resolution, • Equivalent combination of education and experience is acceptable, • Excellent written, oral, and presentation communication skills, • Excellent organizational, planning, and prioritization skills Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Description JOB OPPORTUNITY ANNOUNCEMENT Job Title: Investment Specialist Division: Investments Classification: Exempt Location: Chicago, Illinois Salary: $50,000-$60,000 Position Summary: The Investment Specialist is responsible for supporting the Chief Investment Officer and the broader Investment Division. This entry-level role provides exposure across the full spectrum of the Office of the Illinois State Treasurer’s (“Treasurer’s Office”) investment activities—including public markets, private markets, and investment operations—while contributing to critical projects, reporting, and documentation improvements that drive transparency, efficiency, and strong investment outcomes. The duties more generally include organizational and administrative activities, as well as special projects that support the Treasurer’s Office’s portfolios including, but not limited to, the 529 College Savings Plans, Illinois Secure Choice Retirement Savings Program, Achieving a Better Life Experience (ABLE) Program, Illinois Growth and Innovation Fund, Student Empowerment Fund, and FIRST Fund. The Investment Specialist interacts with many divisions within the Treasurer’s Office in the interest of seeking to build foundational experience in institutional investing, public service, investment research and strategic project management. Attendance is an essential function of this position. Duties and Responsibilities: • Provides multifaceted support to the various divisions (ex: investments, procurement, legislative, communications) within the Office of the Illinois State Treasurer in executing the investment, diversity, and sustainability objectives of the Office of the Illinois State Treasurer., • Conduct investment and macroeconomic research, compile data, and develop insights to support investment decision-making., • Help prepare materials, research, due diligence documentation, and investment reviews for current and prospective investment managers for the Public Market and Private Market Investment Portfolios., • Prepare briefing materials, memos, and summaries for internal and external meetings., • Assist with scheduling, meeting coordination, and follow-up actions to ensure effective execution of the Chief Investment Officer’s priorities., • Contribute to quality control efforts ensuring accuracy, consistency, and clarity of internal and external deliverables., • Support cross-functional initiatives and special projects led by the Investment Division., • Collaborate with the operations team to improve reporting workflows, document controls, and data organization., • Support process improvement and technology initiatives that enhance operational efficiency., • Conducts project management activities including the monitoring, overseeing and facilitating of the timely execution of key initiatives and operational enhancements for the Office., • Corresponds and interacts with various external entities including other State agencies as well as outside private sector organizations., • Strong written and oral communication and presentation skills, • Quantitative and qualitative analysis skills, • Ability to multi-task, prioritize, and simultaneously manage multiple projects, • Meticulous attention to detail, • Ability to maintain satisfactory working relationships and communicate effectively with all levels of staff and the general public Application Process: Please visit to apply by completing the online application, upload a resume and letter of interest. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job related medical condition or disability. Powered by JazzHR C8lz2b5DeN

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Staff Nurse reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS) Emergency Communications Registered Nurse Certified Pediatric Nurse Certified Emergency Nurse Preferred: • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Registered Nurse Weekend reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Staff Nurse reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS) Emergency Communications Registered Nurse Certified Pediatric Nurse Certified Emergency Nurse Preferred: • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description • Responsible to cover cardiac diagnostics testing performed at Orand Park, Mokena and Tinley Park:, • One eight hour shift every 2 week period, and coverage for vacations and call-offs., • No weekends, no holidays, • Knowledge of reading cardiac EKG rhythm strips and preferably 12 lead EKGs, • IV skills required The Staff Nurse reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS) Emergency Communications Registered Nurse Certified Pediatric Nurse Certified Emergency Nurse Preferred: • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Staff Nurse reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS) Emergency Communications Registered Nurse Certified Pediatric Nurse Certified Emergency Nurse Preferred: • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Staff Nurse reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS) Emergency Communications Registered Nurse Certified Pediatric Nurse Certified Emergency Nurse Preferred: • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job Description Patient Care Coordinator Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is Skokie, with occasional travel to other locations as needed. This role will report to the Scheduling Lead. PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR • Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments., • Ensure appropriate and accurate data entry of patient information., • Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance., • Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system., • Courteously collect outstanding balances and copayments in advance of patient appointments., • Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems., • Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner., • Assist with group administrative tasks including:, • Sorting faxes, • Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe, • Monitoring tasks assigned internally to "User, Scheduler" and "User, Front Desk" as assigned by the Scheduling Lead, • Responding to voicemail messages and Glacial inquiries, • Reviewing provider schedules for accuracy and rescheduling as needed, • Registering patients referred to the practice, • Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices, • High school diploma or equivalent required, • Ability to work within an EMR database and navigate through a Windows environment required, • Flexibility in your work schedule for 6:30AM-6:30PM (40 hours per week), • 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist, • Bilingual (Spanish) This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR All employees are required to provide proof of vaccination or exemption. WAGE of the PATIENT CARE COORDINATOR $18-22.00 + Travel Reimbursement ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off. All applicants should be aware that employment is contingent upon the successful completion of a background check and drug screening. Failure to provide accurate information or pass these requirements may result in withdrawal of the employment offer.

Job Description The Safer Foundation is a social service provider to individuals with arrest and conviction records. Through a full range of services, including case management, educational instruction and advocacy, we focus on preparing individuals for the world of work by helping them find and keep productive and meaningful employment. General Summary: The Client Intake Navigator Supportive Services Specialist is responsible for the Supportive Services Assessment, Service Plan, and providing appropriate internal and external referrals. Delivering follow up services and establishing linkages and partnerships with services providers (particularly in the area of substance abuse, housing, mental health, and education). The Client Intake Navigator Supportive Services Specialist will report to the Supportive Services Manager. The funding for the Client Intake Navigator Supportive Services Specialist comes from the Illinois Department of Human Services and the Department of Family Supportive Services. These outcomes are determined by the Standard Operating Procedures of both funding sources and the Safer Foundation as applicable. Performance Results Description The Position is properly performed when all essential duties and responsibilities are executed by following the Safer Values. Exceeding Expectations, Communication and Collaboration, Integrity and Evidence Based Innovation. Essential Duties and Responsibilities: Stakeholder Interface and Service Conduct comprehensive client assessments and establish individualized strategic (service) plans of action. Based on identified needs via assessment, provide clients with referrals for assistance such as mental health that will prepare the client for transition back into the community and employment. Provide direct coaching, advice, counseling, crisis intervention and follow up to all clients. Provide anger management assessments and/or workshops sessions for clients in need of the service. Routine assignments and special projects are completed as required Stakeholder Outreach and Recruitment Seek out, establish, and maintain linkage agreements with agencies who serve individuals with criminal records (justice impacted) particularly in substance abuse, mental health and education. Tracking, Document, and Reporting Maintain ongoing audit ready case files Maintain relevant and timely data entry in Salesforce (Birdseye)and ECM database systems daily Required Knowledge, Skills and Abilities: Knowledge of methods and procedures for treatment and rehabilitation from addictive behaviors. Knowledge of group behavior and dynamics and societal trends and influences. Ability to write accurate and detailed case notes. Practical and Critical thinking skills for servicing challenging and/or resistant clients. Proficiency in word, excel, and power point. Education and Experience: Bachelor’s degree in related discipline or minimum of 2 years’ experience in direct service. Licenses and or Certifications: Anger Management Certification: Previous experience facilitating anger management services. Safer Foundation is a drug-free workplace. Equal Opportunity Employer/Affirmative Action/Minorities/Females/Veterans Opens a New Window No Phone Calls Please

Job Description At Banner Solutions, every teammate is an owner. Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and top-tier customer support. Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry. We are entering an exciting phase of growth and expansion supported by significant investments! JOB SUMMARY The Digital Order Processing Automation Specialist is a key member of the Customer Experience team, responsible for supporting the Digital Order Processing Automation Lead in designing, implementing, and optimizing automated order entry and processing workflows. This role focuses on leveraging digital technologies, including Conexiom (or similar), eCommerce, voicebot, chatbot, Agent Desktop, and Electronic Data Interchange (EDI), to ensure seamless and accurate order data flow into the Prophet 21 ERP and Salesforce CRM systems. The specialist will drive efficiency, reduce manual errors, and enhance the overall speed and quality of the digital customer order experience. He/she should ensure that order entry that came in into the digital platforms are completed within SLA (resolving digital entry errors) This is an opportunity to join a dynamic, forward-thinking company at a pivotal moment of significant investments across all functions—where your expertise, leadership, and industry perspective will help shape our future. GENERAL DESCRIPTION, PRIMARY RESPONSIBILITIES, JOB DUTIES Design and Implement Automation Workflows: Analyze current manual order entry and processing steps, identifying and designing automation solutions System Configuration and Management: Configure and manage digital platforms (e.g., Order Data Mapping) to accurately capture and translate customer purchase orders into the required format for the ERP system. ERP/CRM Data Integrity: Partnering with Prophet 21 (ERP) and Salesforce (CRM) IT teams in developing and implementing rigorous testing and validation protocols to ensure all automated order data entry into Prophet 21 (ERP) and Salesforce (CRM) is accurate, complete, and adheres to company standards. EDI Support: Collaborate with the ERP-EDI Team to setup new customer, perform user acceptance testing, and help drive ongoing improvement of Electronic Data Interchange (EDI) connections and trading partner relationships for automated order exchange. Process Optimization and Improvement Identify Process Gaps: Proactively monitor automated order flows, identify bottlenecks, and troubleshoot issues to minimize order processing delays or errors. Performance Reporting: Track and report on key order processing metrics, such as cycle time, accuracy rate, and automation success rate, recommending and implementing continuous improvements. Collaboration: Work closely with Sales, IT, Product-Purchasing, and Warehouse teams to understand their data needs and ensure automation solutions support cross-functional efficiency. Support and Documentation Troubleshooting: Serve as the Subject Matter Expert (SME) for digital order processing, resolving complex order data discrepancies or system failures. Documentation and Training: Create and maintain comprehensive documentation for all automated workflows, system configurations, and standard operating procedures. User Support: Provide support and training to internal teams (Customer Service, Sales, etc.) on new automated processes and system functionalities. QUALIFICATIONS REQUIRED SKILLS, EDUCATION, CERTIFICATIONS, LICENSES Qualifications Education: Bachelor's degree in Business Administration, Information Systems, Supply Chain Management, or a related field. Experience: • 3+ years of experience in an analyst role with a strong focus on processing automations improving customer experience., • Preferably has a background on Retail and lock and/or distribution industry., • Proven experience working directly with a major ERP system; Prophet 21 (P21) experience is highly preferred., • Experience with Salesforce CRM, specifically in supporting data accuracy related to customer accounts, cases, orders, and opportunities., • Required Technical Skills, • Automation Platforms: Direct hands-on experience with an automated order entry platform like EDI, Conexiom or a similar OCR/document processing tool., • E-commerce/Digital: Familiarity with major e-commerce platforms and their order/data integration methods., • Data Exchange: Practical knowledge of Electronic Data Interchange (EDI) standards, mapping, and troubleshooting., • CRM/ERP Proficiency: Strong working knowledge of data structures, order workflows, and data mapping within Prophet 21 ERP and Salesforce CRM., • Bot Technology: Basic understanding or direct experience with Voicebot or Chatbot platforms as they relate to order intake., • Agent Desktop: Direct experience working with Agent Phone and/or Live Chat Associate., • Data Skills: Proficiency in data analysis tools (e.g., Excel/SQL) for monitoring data integrity and running reports. Key Competencies and Soft Skills • Analytical and Problem-Solving: Exceptional ability to analyze complex business processes, identify root causes of data issues, and design scalable solutions., • Attention to Detail: Meticulous attention to detail is critical for ensuring data accuracy across multiple, integrated systems., • Communication: Excellent written and verbal communication skills to effectively collaborate with IT, vendors, and non-technical business users., • Customer Focus: A strong understanding of the customer order journey and a passion for using technology to enhance customer experience. While performing this position's duties, the employee is regularly required to sit, talk, and listen. The employee is frequently required to handle or feel and reach with hands and arms. The employee is occasionally required to stand, walk, and drive or ride in a motor vehicle. The employee must occasionally lift and/or move up to 25 lbs. The job description is not an exhaustive listing of all responsibilities and may be revised at any time.

Job DescriptionKENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com, the first consumer background checking system of its kind, and ClarityIQ, a high-tech and high-touch investigative case management system. MISSION We're on a mission to help the world make clear and informed hiring decisions. VALUE In order to achieve our mission, our team exhibits the behaviors and core values aligned with it. Customer Focused: We are customer-focused and results-driven. Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders: We are passionate investigators for discovery and truth. Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about. IMPACT As a small, agile company, we seek high performers who appreciate that their effort will directly impact our customers and help shape the next evolution of background investigations. Are you a highly organized and detail-oriented professional who thrives in a fast-paced environment? Do you enjoy ensuring smooth communication between departments and maintaining accurate, precise information? KENTECH Consulting Inc. is seeking a customer-focused Intake Specialist to serve as the first point of contact in our background investigation process. In this role, you will play a critical part in ensuring timely and efficient service delivery by facilitating seamless case intake and handoff. Key Responsibilities Case Intake and Data Management, serve as the initial point of contact for incoming background check requests, ensuring accurate data capture and case setup. Interdepartmental Coordination, work closely with Investigative Analysts and Verifications teams to ensure smooth handoffs and consistency in service delivery. Data Validation and Accuracy, review and validate incoming client information and address missing details to minimize delays. Case Management and Record Keeping, maintain accurate intake records in ClarityIQ, our case management system. Prioritization and Time Management, manage intake tasks based on client requirements, service standards, and deadlines. Client Communication and Support, engage with clients to clarify initial information and support strong relationships and proactive communication. Process Improvement, contribute to enhancements in intake processes to improve efficiency and client satisfaction. Qualifications and Experience One or more years of experience in intake, customer service, or administrative roles. Experience in healthcare, social services, legal, or background screening is a plus. Strong attention to detail and accuracy in data entry and record keeping. Effective written and verbal communication skills with a customer-first mindset. Tech savvy, comfortable using case management systems or CRM software. Experience with ClarityIQ is a plus. Ability to adapt to evolving processes and priorities in a dynamic work environment. Desired Soft Skills Critical thinking and the ability to evaluate information accurately and make informed decisions. Clear communication in both verbal and written interactions with clients and team members. Strong attention to detail and commitment to accurate data handling. Team collaboration and the ability to work cooperatively across departments. Problem solving with a proactive approach to addressing challenges and improving processes. Why Join KENTECH? Remote and flexible work that allows you to support a fast-growing team. Professional development opportunities and training for career growth. The chance to make a meaningful impact in a mission-driven company that values accuracy, efficiency, and innovation. Apply Now If you are a detail-oriented professional with a passion for client service and operational efficiency, we want to hear from you. KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace. This is a remote position.

Job DescriptionPosition Summary: Under the direction of a Team Supervisor, this position is responsible for providing comprehensive home-based case management services to assigned families with the goal of promoting safety, wellbeing and stability, in accordance with the Illinois Department of Children and Family Services (IDCFS) requirements and Intact Family Services and Family First Prevention Services Act. Essential Duties and Responsibilities Include the following, other duties as assigned: Intake and Assessment Conducts thorough intakes and comprehensive psychosocial assessments of newly enrolled participants, ensuring that participants receive all required intake/enrollment documentation. Ensures that participants understand all program policies and procedures related to their participation in services. Promptly responds to new IFS referrals by participating in the supervisory hand-off and transitional visit within the specified timeframe. Within the first 5 working days completes a safety and family risk assessment on all assigned family cases. Within the first 40 days completes an integrated assessment and a Child Adolescent Needs Assessment (CANS) on all assigned family cases, which informs and supports the development of a comprehensive, individualized family service plan. Engagement and Service Planning Within 45 days develops a comprehensive, individualized family service plan, in collaboration with the assigned family, which addresses (assessment) needs related to safety, wellbeing and stability. Ensures that family service plans reflect specific issues/needs, all service planning activities/goals and clear timelines for achieving service goals. Collaborates with families to regularly evaluate and/or modify service plans, to address any issues or barriers affecting progress toward service goals. Establishes and maintains professional, positive and collaborative relationships with assigned families and engages regularly with them to ensure quality service coordination and effective communication. Regularly consults with Supervisor regarding participant issues to support problem resolution and to encourage full engagement by participants in services. Participant Service Delivery Provides case management services to an average of 10-12 families, under the guidance of an assigned supervisor. Conducts weekly or twice a month face-to-face home visits to monitor the well-being of the families, review service provision activities and to ensure the well-being and safety of the children. When managing a mandated court-involved family case, must appear in court in order to testify in proceedings regarding the progress of the family. Prepares progress reports, as required, under the guidance of the supervisor. Prepares for and attends school staffing and other family-related meetings, as required. When necessary, transports or arranges transportation for participants to facilitate their participation in services, as outlined in family service plans. In consultation with supervisor, makes recommendations to DCFS or court personnel, as needed. Responds in a timely manner to case-related emergencies during evenings or weekends if needed. May perform other duties as assigned by Supervisor to support service delivery. Partnerships and Linkage to Community Resources Maintains an awareness of community resources appropriate to child, youth and family needs, and makes proper use of these resources through referral and follow-up. In consultation with supervisor, refers participants (children and/or caregivers) to other, appropriate social service providers and community partners to adequately address participant’s’ service needs. Maintains regular contact with community partners and other service providers and advocates when needed, to support participants’ service goals. Ensures a timely and effective referral and linkage process, on behalf of participants. Documentation Documents all case management activities in a timely manner using approved forms/database. Maintains accurate, comprehensive and updated case activity/entry notes in SACWIS, to reflect all direct and indirect services provided, including all interventions and contacts with participants, collateral family members, significant others and other service providers. Maintains participants’ files in full accordance with IDCFS and agency/program requirements. Maintains and submits monthly caseload statistics or other relevant reports as required by program. Performance & Quality Management Demonstrates knowledge of Intact Family program requirements, COA accreditation best practice standards and Illinois Department of Children and Family Services (IDCFS) Rules and Procedures, Part 302.388 Intact Family Services and Family First Prevention Services Act. Adheres to agency policies and procedures, best practice standards and funder requirements. Incorporates the agency mission, philosophy, and core values into direct daily work and decision-making. Is actively involved and knowledgeable of the agency’s Performance Quality Improvement process. Fosters positive and collaborative working relationships with other agency staff and community partners. Cultivates a professional and respectful work environment. Actively participates in weekly supervision, staff meetings, mandatory DCFS trainings, and other professional development training as needed to enhance knowledge and skills. Submits personal time sheets and ensures compliance with agency and funder guidelines. Accountable for daily activities within the allowable activities approved by the agency. Promptly reports situations that pose a threat to staff, participants, or agency, according to the agency’s Incident/Accident Reporting system. General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills’ testing. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to perform the essential functions. Education/Experience: A Bachelor’s degree in Social Work (BSW) from an accredited college or university and one year of social service experience required or a Bachelor’ degree in a related human services field from an accredited college or university and two years of social service experience required. Must successfully complete the IDCFS Foundation training and pass Intact Specialty exams, to obtain child welfare licensure. Language Skills: Bilingual in Spanish and English is preferred. Computer Literacy & KSAs: Computer literacy is required. Must be proficient in the use of Microsoft Office applications including Outlook, Word, Publisher and Excel, to enter and retrieve data as needed. Mathematical Skills:College-level math skills are required. Must have the ability to accurately prepare and analyze data, including fiscal and statistical reports. Operating Environment and Working Relationships:Child Welfare Specialist will provide services predominantly in the homes of participants. In addition, the CWS interfaces on a regular basis with various public and private organizations, social service agencies, etc. Child Welfare Specialist will also testify in legal proceedings when needed and must be available to attend case staffing meetings throughout the metropolitan Chicago area. Operating Environment and Working Relationships:Ability to work independently and collaboratively, as indicated. The CWS provides services predominately in the homes of participants. Must develop and maintain positive and professional relationships with internal and external stakeholders. Must demonstrate tact, professional composure and diplomacy when interacting with others. Must work collaboratively with diverse populations. Must develop and maintain strategic relationships with community partners. Must create and maintain a congenial work environment within the IFS program. Decision Making Authority:Under the guidance of a Supervisor, the CWS must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrant attention. In the absence of an assigned supervisor, the Program Director shall be consulted. People Management:This position does not directly supervise others. Other:Must have access to a car, valid Illinois driver’s license and insurance in order to conduct regular in-home visitation.Must demonstrate excellent, effective relational and communication skills.Professional image and presentation expected, at all times.Must possess exceptional time management and organizational skills.Must be able to travel to other locations throughout the city or state as part of professional development trainings, conferences or other events.A personal cellphone is required, and must be able to respond during working and non-working hours. Casa Central has a Personal Cellphone Usage Policy that includes a reimbursement amount. Remote Work/Technology (WIFI)/Mobile Phone Usage Eligible for remote work and requires the use of personal mobile phone. Reference Casa Central’s Flexible Work Arrangement Policy for reimbursement information. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry up to 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. I acknowledge and understand that: Receipt of the position description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. • The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions., • Job duties, tasks, work hours and work requirements may be changed at any time.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere., • Responds to questions and concerns., • Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary., • Maintains patient confidentiality per HIPAA regulations., • Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine., • Exceeds all consumer requests and alerts management of issues or concerns that require escalation., • Correctly identifies and collects patient demographic information in accordance with organization standards., • Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner., • Reaches out to patients to schedule an appointment as defined., • Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails., • Informs patients of any issues with securing the financial account for their encounter., • Completes out-of-pocket estimations as requested by patients., • Provides training and education as needed., • Manages work schedule efficiently, completing tasks and assignments on time., • Completes other duties assigned by manager., • Cross-training between various departments will take place to ensure coverage., • Participates in Quality Assurance reviews to ensure integrity of patient data information., • Uses effective service recovery skills to solve problems or service breakdowns when they occur., • Utilizes department and hospital policies and procedures to complete assigned tasks., • Adheres to all department policies and compliance requirements., • Avoids putting patient in financial or safety risk., • Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations., • Collects authorization numbers in appropriate systems as applicable., • Provides professional and constructive environment for communication across units/departments and resolves operational issues., • May attend intra/interdepartmental meetings which involve walking within NM Campus., • Communicates customer satisfaction issues to appropriate individuals., • Demonstrates teamwork by helping co-workers within and across departments., • Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others., • Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care., • Utilizes multiple online order retrieval systems to verify or print the patients order., • Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary., • Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic., • Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position., • Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable., • Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records., • Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system., • Understands departmental and individual quality metrics., • Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions., • Evaluates procedures and suggests improvements to enhance customer service and operational efficiency., • Participates in departmental quality improvement activities., • Provides ideas and suggestions for process improvements within the department., • Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards., • Adjusts processes as needed to meet standards., • Uses organizational and unit/department resources efficiently., • Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information., • Understands that schedule may change to reflect shifting business needs. Required: • High School diploma or equivalent., • 2-3 years customer service or medical office experience., • Excellent interpersonal, verbal, and written communication skills., • Proficiency in computer data-entry/typing., • Excellent verbal and written communication skills., • Ability to read, write, and communicate effectively in English., • Basic Computer Skills., • Ability to type 40 wpm., • Ability to multi-task., • Customer service oriented., • Additional education., • Additional language skills., • Healthcare finance and/or healthcare insurance experience., • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration. Additional Information All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionBe Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences. The NAM P&C Operations Specialist serves as the operational backbone for the NAM People & Culture team, managing HR and TA transactions, data and systems to keep the employee lifecycle running smoothly. This role maintains NAM’s HRIS and ATS data integrity, workforce planning, SOP and P&C resource library maintenance, helps to coordinate interviews, leads onboarding, supports employer branding and immigration and contractor tracking, and helps deliver key People & Culture programs and communications across North America.Responsibilities • People data and systems integrity, • Own accurate, complete, timely HRIS and ATS data so reports, analytics and workforce insights are reliable for leaders, payroll and global partners., • Workforce planning and headcount transparency, • Keep North America headcount and open roles current so workforce planning tools reflect reality and support scenario modeling, hiring needs and budget impacts., • Employee lifecycle operations, • Process hires, moves, exits and changes correctly and on time to deliver a predictable, compliant experience for employees, leaders and partners., • Onboarding and early experience, • Lead operational delivery of new hire and new leader onboarding so joiners have a coordinated, well-prepared start that supports engagement, ramp up and retention., • Candidate and hiring manager experience, • Support organized, professional recruiting, ensuring scheduling, communications and system updates reflect Coates’ brand and make it easy to engage., • People & Culture program execution, • Convert annual P&C programs (performance, goals, salary, bonuses) into clear timelines, communications and system readiness so leaders can execute., • Knowledge, resources and SOPs, • Maintain current SOPs and HR fundamentals with Global P&C to improve clarity, self-service and consistent application of People & Culture policies and processes., • Compliance, risk and recordkeeping, • Track immigration, contractor, offshoring and safety related records for Chicago and with Toronto to support compliance, audits and responsible risk management., • Employer brand support, • Partner with Global Brand Team to keep North America talent platforms current and aligned with Coates’ employer brand., • HR Advisor coverage, • Serve as back up to HR Advisor.Capabilities, • Communicates clearly and promptly with stakeholders, giving concise updates on status, risks and next steps., • Builds trust and credibility quickly by being reliable, accurate, transparent and following through., • Collaborates effectively across P&C, Finance, Payroll, IT and leaders, aligning on shared outcomes., • Takes ownership for data quality, processes and deliverables, using sound judgment and discretion with confidential information., • Spots opportunities to improve, suggesting practical changes that simplify processes, tools and user experience., • Stays organized and calm under pressure, adapting quickly and explaining systems and processes in simple, practical language.Qualifications, • Bachelor's degree in HR, Business, Psychology or related field, or equivalent education and experience, • HR or HRIS certification preferred3 to 5 years in HR operations, coordinator, generalist or TA operations roles, ideally across multiple sites or countries, • Hands on HRIS and ATS use for data entry, reporting and basic configuration or troubleshooting, • Strong Excel, PowerPoint and Microsoft 365 skills, plus collaboration tools such as Teams, SharePoint, Asana or similar to manage workflows, • Proven success in fast paced, high volume environments with changing priorities while maintaining data quality and meeting SLAs, including payroll, benefits and headcount reporting, • Experience processing HR lifecycle transactions from hire through termination and resolving related issues, • Experience supporting annual HR or People and Culture cycles such as performance reviews, goal setting and merit or bonus processes, and maintaining SOPs and HR knowledge bases

Job Description JOB TITLE: Family Support Supervisor STATUS: Full Time ORGANIZATION: Marillac St. Vincent Family Services FLSA STATUS: Non-Exempt DIVISION: Program and Services DEPARTMENT: Support Services DIRECT SUPERVISOR: Director of Family Strengthening & Community Engagement Mission As stewards of the Vincentian spirit, employees of Marillac St. Vincent Family Services are committed to strengthening and empowering those most in need to reach their greatest potential. We fulfill our mission through quality programs for children, teens, families, seniors and homeless. Core Values Our employees commit themselves as individuals to live out the core values of integrity, excellence, creativity, advocacy, respect, and empowerment in our daily work, as we serve the needs of others. Integrity - Acting with transparency, humility, and honesty Excellence - Providing quality care with compassion Creativity - Being continuously resourceful and inventive Advocacy - Supporting the cause of those who lack resources for a reasonable quality of life Respect - Recognizing our own value and upholding the dignity and value of all people Empowerment - Providing skills and resources to achieve full human development Team Behaviors • Versatility – Understanding and appreciating different and opposing perspectives on an issue; adapting one’s approach as the requirements of the situation change; an eagerness for positive action; self-control; active listening., • A collaborative work model – Cooperatively working and sharing responsibility; contributing to the group effort; realizing a sense of commitment and ownership in the success of the organization’s goals., • Mutual accountability – Holds others accountable with their roles; provides and receives feedback and takes constructive action., • Participant/customer advocate – Identifies opportunities to improve quality of services; presents oneself professionally., • Protects confidentiality & privacy – Respects and protects information about all staff and clients. Summary: Provides leadership for staff in the implementation of the Head Start Performance Standards, Illinois State Board of Education (ISBE), Chicago Public Schools (CPS) and Chicago Department of Family and Support Services (DFSS) policies as they relate to early childhood development & health services, and family & community partnerships. Collaborates and networks with service providers, maintains community linkages and develops service agreements. Develops and maintains a comprehensive directory of community resources. Coordinates services with staff in other program content areas and assesses the quality of services provided on an on-going basis. Responsibilities: • Administers the Family Service program area for assigned program locations ensuring an integrated comprehensive system of services for children and families., • Supervises and oversees work tasks and activities of Family Support Services (FSS) staff to ensure full delivery of integrated services to children and families, including implementing the agency's personnel policies and practices. This includes hiring, appraisals, leaves, promotions, salary changes, terminations, and documentation of all personnel actions., • Provides training, support and guidance to FSS staff to ensure high quality and timely services are provided to parents in compliance with Head Start Performance standards, The Head Start Parent, Family and Community Engagement (PFCE) framework, ISBE, CPS, DFSS and best practices in the field., • Ensures active collaboration of FSS staff and services with Site Director and education; diverse learners; health; Intake & Admission, youth services and other content area staff., • Establishes agreements with community providers in the areas of medical, dental, education, social, nutrition and homeless services and child welfare agencies. Maintains current knowledge of community and agency resources to provide information regarding the needs, concerns, and issues that parents may present., • Maintains record-keeping and reporting systems including service area plan, schedules, timelines, and procedures related to family and community partnership services., • Ensures coordination and communication with parents, staff, funders, program consultants, and the community to enhance services for children and families., • Oversees implementation of PFCE framework to ensure systematic processes and procedures., • Ensures systematic outreach to fathers and father figures in families., • Ensures effective transition planning for children and families, working in collaborations with educational staff are completed in a timely manner., • Assists in planning and implementation of special events and activities., • Ensures confidential files are maintained on all families enrolled in the programs., • Works with staff to develop a comprehensive education and enrichment program for parents to enhance their skills as the principal educators of their children., • Conducts home visits for the purpose of outreach, intervention, or education, as needed., • Attends mandated trainings and meetings and seeks out professional development opportunities., • Provides training and guidance to parents and community members on a variety of pertinent topics in the area of family and community partnerships., • Collaborates cross functional with other programs in MSV to enhance families and clients access to services., • Ensures on-going monitoring, tracking, follow-up and analysis of family and community services, including recruitment, enrollment, attendance, services, and PFCE outcomes., • Oversees data entry and maintains accuracy of database management system. Qualifications and Skills: • Bachelor's degree in Social Work, Family Services, Family Studies, Human Services, Social Services, Counseling or related field required., • Gateways Level 5 Family Specialist Credential required (candidates without this required credential may be considered with an approved educational plan)., • A minimum of 3 years of experience providing family support services required., • Supervisory experience preferred., • Experience dealing with families in crisis required., • Demonstrates effective written and oral communication skills; consistently writes clearly and concisely for various mediums and audiences., • Must be proficient in speaking, reading and writing in the English language., • Demonstrates the ability to read, correctly interpret and follow city, and federal regulations., • Demonstrates strong interpersonal skills with the ability to develop trust, collaboration and teamwork with colleagues and participants., • Demonstrates good judgement with the ability to assess family stressors, make sound decisions, respond to client needs and intervene in crisis situations., • Demonstrated ability to supervise and manage staff efficiently and effectively., • Demonstrates advanced organizational skills and the ability to set priorities, handle multiple projects and responsibilities and meet deadlines., • Demonstrates skills in documentation and record-keeping., • Demonstrates intermediate computer skills, including Microsoft Office, Outlook and videoconference software, and develops competency with applicable web-based systems used by the program., • Must have valid driver’s license and auto insurance when the position requires an employee to operate a motor vehicle in connection with executing the position’s responsibilities, which include driving to and/or from any agency function. Screenings: • The applicant must submit to a criminal background check and a child abuse and neglect screening and maintain a cleared status throughout employment., • The applicant must submit to and pass a TB and health screen, including MMR and Tdap immunizations upon hire and update TB/physicals as required by the licensing standards. Additional Requirements:, • Regular travel locally and occasional travel to other locations in the state.

Job Description Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 117,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment. We are now hiring for a full-time Intake Specialist to join our Midway Team! ESSENTIAL FUNCTION: Provide client-centered, welcoming, responsive, and helpful intake and referral services to individuals and families that result in being connected to appropriate services and/or resources. Effectively gather and process pertinent information to provide referrals for services and resources the person may be eligible for work with community resources to expand needed external referrals. Effectively triage and de-escalate persons in crisis who are seeking services and/or resources. Effectively work with diverse staff and service population. RESPONSIBILITIES: • Answer calls and receive walk-ins., • Assist people seeking services in articulating their needs., • Facilitate a holistic screening process that will support linkage to the appropriate services and resources., • Advocate for individuals and families served by MFS intake in order to secure resources and services., • Triage and de-escalate persons in crisis and connect persons to appropriate emergency resources., • Assist persons who call or walk-in with the completion of applications, screening tools, and other related documentation required for accessing resources or services., • Provide follow-up calls to assure referral/linkage was successful., • Complete necessary documentation and data entry of the intake service being provided either concurrently or by end of shift., • Perform community outreach by attending service fairs and public speaking engagements to publicize MFS services., • High School with a minimum of 3 years of human service experience, required; Or an associate’s degree in a relevant field and 1 year of human service experience; Or a bachelor’s degree in a relevant field, preferred. (Qualified human service experience includes: provision of direct service to a client to improve quality of life, examples may include case management, advocacy for client needs, helping client meet basic needs, coordinating care, assessment of needs, crisis intervention)., • Ability to complete required 40-hour domestic violence training., • Good computer skills and ability and willingness to learn a variety of applications. Proficiency with Microsoft Office programs., • Must be detailed oriented with good organizational skills., • Excellent communication skills (verbal and written)., • Excellent interpersonal skills., • Ability to multitask within a fast-paced environment and meet multiple deadlines simultaneously., • Demonstrated courtesy, patience, and good judgment under pressure., • Ability to work effectively with diverse individuals and groups., • While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. Some highlights include: • Medical Coverage, Dental Coverage, and Vision Coverage., • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date., • FREE General Medicine and Behavioral Health Teladoc services provided to all team members. MORE ABOUT US: Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Job Description Summary: Are you passionate about making a difference in people’s lives? Do you want to be part of an organization that values community, equity, and accessibility? Tapestry 360 Health is looking for a Benefits Navigation Specialist to join our team and help Illinois residents access the healthcare coverage they deserve. This is more than just a job—it’s an opportunity to empower communities, advocate for individuals in need, and be part of a mission-driven team dedicated to transforming healthcare access in Chicago. Why Join Us? At Tapestry 360 Health, we believe healthcare is a human right. As a Federally Qualified Health Center (FQHC) with 16 locations across Chicago, we provide high-quality, affordable healthcare to underserved and diverse communities. Our team members are change-makers who bring their skills and compassion to help individuals and families navigate healthcare options. When you join us, you become part of a team that truly impacts lives. Essential Duties and Responsibilities: As a Benefits Navigation Specialist, you’ll be on the front lines of healthcare access, helping uninsured individuals and families enroll in affordable health coverage options. Every day, you will: • Engage with communities—conduct outreach and education to raise awareness about health insurance options., • Guide individuals through the enrollment process—help them navigate the Health Insurance Marketplace, Medicaid, and affordability programs., • Advocate for those in need—ensure individuals with language barriers, disabilities, and other challenges get the support they need., • Provide expert knowledge—stay up-to-date on eligibility, enrollment requirements, and policy changes., • Education and/or Experience: High school diploma or equivalent and minimum of 2 years of experience in case work, human services or related field, or equivalent combination of education and experience. Knowledge of City of Chicago communities and outreach experience is necessary., • Supplementary Requirements: To perform this job successfully, an individual must be able to attend and successfully complete a mandatory 30-hour online training and a two-day training on the Health Insurance Market Place and expansion of Medicaid services in Illinois. They must also submit to and pass the Illinois Department of Insurance background check. An individual must be able to perform each essential duty satisfactorily., • Computer skills: Ability to independently operate all Microsoft operating systems, data entry in both Excel and web-based databases, setting up and working with portable technology such as tablets, printers and scanners, and the ability to troubleshoot common technology issues., • Language Skills: Fluency in Spanish may be required. Ability to read, analyze and interpret general professional periodicals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public., • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages., • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables. Ability to interpret a variety of instructions furnished in written and oral form. Compensation: Hourly Pay Range: This position is compensated using a market-based pay structure aligned with role scope, relevant experience, skills, and internal equity, consistent with the applicable collective bargaining agreement. The hourly pay range for this position is $19.00–$25.00 per hour, with higher placement within the range reflecting additional relevant experience, advanced competencies, or demonstrated performance. Overtime Compensation: Overtime is paid at 1.5 times the regular hourly rate for all hours worked over 40 in a workweek. Compensation Transparency Statement Tapestry 360 Health is committed to equitable and transparent pay practices. In accordance with the Illinois Pay Transparency Act, we are disclosing the full salary range for this position. This range represents the potential compensation for the role based on experience, tenure, and performance over time. Most new employees can expect an initial offer within the lower portion of the range, reflecting factors such as prior experience, internal equity, and organizational budget. Salary progression is evaluated regularly to support professional growth and retention.

Job Description Job Title: Workday Data Analyst Location: Northern Chicago, IL – 100% onsite – Local candidates only Period: 6 month contract – Strong potential for extension and/or direct hire Hours/Week: 40 hours Rate: $50/hour + performance-based bonus Contract Type: 1099 or W-2, U.S. Citizens Only Scope of Services: The Workday Data Management Specialist will be responsible for ensuring the accuracy, integrity, and management of data within the Workday system. The role involves supporting data entry, business processes, and reporting while working closely with operational teams to ensure seamless execution of tasks. This position requires an individual with prior exposure to Workday, capable of quickly adapting to the organization’s business processes with minimal training. Additionally, the role will require regular audits, data validation, and report generation. A critical component of the position is cross-functional collaboration, ensuring that data management processes align with both operational and HR needs. Proficiency in German, French, or Italian is highly desirable to support international teams or global clients, aiding in communication and ensuring efficient data management in multilingual environments. Role, Responsibilities, and Deliverables: • Workday Data Entry and Maintenance: Manage and enter large volumes of data into the Workday system, ensuring accuracy and compliance with company standards., • Business Process Management: Support and improve existing Workday business processes, ensuring alignment with operational needs., • Data Integrity and Quality Assurance: Conduct routine audits and data validation to ensure integrity and quality within the Workday system., • Reporting and Analytics: Generate and analyze reports within Workday, providing actionable insights to support business decisions., • Cross-Functional Collaboration: Collaborate with HR, IT, and operations teams to troubleshoot data-related issues and refine processes., • Documentation and Training: Develop and maintain documentation for business processes and workflows. Provide support to team members to ensure seamless data management practices., • Language Support: If applicable, utilize proficiency in German, French, or Italian to support multilingual teams or international clients. Experience: • Workday Experience: Candidates should have experience working within the Workday platform, focusing on data management and business processes., • Analytical Skills: Strong understanding of business processes and the ability to use data to drive operational decisions., • Operations Background: Prior experience in operations management or related fields is preferred, as it will provide the context for understanding and improving business processes., • Languages: Proficiency in German, French, or Italian is a plus, supporting cross-functional or international teams as necessary. Skills and Competencies: • Data Management: Proficiency in data entry, validation, and maintaining data accuracy within a Workday system., • Workday Expertise: Hands-on experience with Workday’s data management, reporting, and business process modules., • Analytical Thinking: Ability to analyze data sets, identify trends, and generate reports that support business decisions., • Problem Solving: Capable of troubleshooting and resolving data-related issues within Workday and across various business functions., • Communication: Strong written and verbal communication skills to collaborate effectively with internal teams and stakeholders., • Attention to Detail: High level of accuracy in handling data and ensuring compliance with company standards., • Adaptability: Ability to quickly learn and integrate new processes and tools within a fast-paced environment. Education and Requirements: • Bachelor's Degree: A degree in Computer Science, Information Technology, Business Information Systems, or a related field is preferred, but not required., • Workday Certification: Workday certification is not mandatory but will be considered an asset., • Language Skills: Proficiency in German, French, or Italian is highly desirable but not required.

Job Description Job Title: Workday Data Management Specialist Location: Northern Chicago, IL – 100% onsite – Local candidates only Period: Now to 02/28/2025 – Strong potential for extension and/or direct hire Hours/Week: 40 hours Rate: $50/hour + performance-based bonus Contract Type: 1099 or W-2, U.S. Citizens Only Scope of Services: The Workday Data Management Specialist will be responsible for ensuring the accuracy, integrity, and management of data within the Workday system. The role involves supporting data entry, business processes, and reporting while working closely with operational teams to ensure seamless execution of tasks. This position requires an individual with prior exposure to Workday, capable of quickly adapting to the organization’s business processes with minimal training. Additionally, the role will require regular audits, data validation, and report generation. A critical component of the position is cross-functional collaboration, ensuring that data management processes align with both operational and HR needs. Proficiency in German, French, or Italian is highly desirable to support international teams or global clients, aiding in communication and ensuring efficient data management in multilingual environments. Role, Responsibilities, and Deliverables: • Workday Data Entry and Maintenance: Manage and enter large volumes of data into the Workday system, ensuring accuracy and compliance with company standards., • Business Process Management: Support and improve existing Workday business processes, ensuring alignment with operational needs., • Data Integrity and Quality Assurance: Conduct routine audits and data validation to ensure integrity and quality within the Workday system., • Reporting and Analytics: Generate and analyze reports within Workday, providing actionable insights to support business decisions., • Cross-Functional Collaboration: Collaborate with HR, IT, and operations teams to troubleshoot data-related issues and refine processes., • Documentation and Training: Develop and maintain documentation for business processes and workflows. Provide support to team members to ensure seamless data management practices., • Language Support: If applicable, utilize proficiency in German, French, or Italian to support multilingual teams or international clients. Experience: • Workday Experience: Candidates should have experience working within the Workday platform, focusing on data management and business processes., • Analytical Skills: Strong understanding of business processes and the ability to use data to drive operational decisions., • Operations Background: Prior experience in operations management or related fields is preferred, as it will provide the context for understanding and improving business processes., • Languages: Proficiency in German, French, or Italian is a plus, supporting cross-functional or international teams as necessary. Skills and Competencies: • Data Management: Proficiency in data entry, validation, and maintaining data accuracy within a Workday system., • Workday Expertise: Hands-on experience with Workday’s data management, reporting, and business process modules., • Analytical Thinking: Ability to analyze data sets, identify trends, and generate reports that support business decisions., • Problem Solving: Capable of troubleshooting and resolving data-related issues within Workday and across various business functions., • Communication: Strong written and verbal communication skills to collaborate effectively with internal teams and stakeholders., • Attention to Detail: High level of accuracy in handling data and ensuring compliance with company standards., • Adaptability: Ability to quickly learn and integrate new processes and tools within a fast-paced environment. Education and Requirements: • Bachelor's Degree: A degree in Computer Science, Information Technology, Business Information Systems, or a related field is preferred, but not required., • Workday Certification: Workday certification is not mandatory but will be considered an asset., • Language Skills: Proficiency in German, French, or Italian is highly desirable but not required.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Financial Clearance Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere., • Responds to questions and concerns., • Forwards, directs and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary., • Maintains patient confidentiality per HIPAA regulations., • Provides exceptional customer service to consumers which establish a positive first impression of Northwestern Medicine., • Exceeds all consumer requests and alerts management of issues or concerns that require escalation., • Correctly identifies and collects patient demographic information in accordance with organization standards., • Responds to telephone inquiries and performs appropriate action(s)., • Documents all actions taken in the appropriate software applications., • Monitors admission/registration and scheduled surgeries flow of patient information through the revenue cycle., • Serves as a resource to staff and patients for insurance related issues., • Has a strong understanding of Medicare/Medicaid rules and regulations, and managed care products., • Is knowledgeable of current contracted and non-contracted healthcare insurance plans., • Reviews patient electronic medical record for appropriate diagnosis and pre-treatment rendered., • Has thorough understanding and working knowledge of CPT and ICD-10 coding., • Consults with physicians and their assistants whenever questions arise to insure timely approvals., • Follows through and makes corrections in demographics and insurances as they are discovered., • Data entry accuracy is imperative in this position., • Monitors Referral In-Basket in EPIC to insure work is consistently completed in a timely manner., • This involves watching for future test requests to come due and then pre-authorized within the time frame specified by the insurance carrier and the patient notified., • Facilitates the pre-authorization of diagnostic exams, between referring physicians and insurance carriers, through the use of online tools, work lists, and direct phone calls as necessary to ensure maximized patient benefits., • Ensures all admissions, scheduled surgeries, and certain outpatient procedures are financially cleared, to allow for maximum and timely reimbursement to the hospital., • Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner., • Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails., • Informs patients of any issues with securing the financial account for their encounter and completes out-of-pocket estimations as requested by patients., • Provides training and education as needed., • Manages work schedule efficiently, completing tasks and assignments on time., • Participates in Quality Assurance reviews to insure integrity of patient data information., • Uses effective service recovery skills to solve problems or service breakdowns when they occur., • Utilizes department and hospital policies and procedures to complete assigned tasks., • Performs duties within the regulatory guidelines of the Fair Patient Billing Act and the Fair Debt Collection Act., • Other duties as assigned., • Communication and Collaboration:, • Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations., • Collects authorization numbers in appropriate systems as applicable., • Provides professional and constructive environment for communication across units/departments and resolves operational issues., • May attend intra/interdepartmental meetings which involve walking within NM Campus., • Communicates customer satisfaction issues to appropriate individuals., • Demonstrates teamwork by helping co-workers within and across departments., • Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others., • Ensures that outpatient procedures have a valid diagnosis code, and that for Medicare patients, medical necessity has been met., • Communicates with physician offices to troubleshoot failing medical necessity for Medicare patients., • Contacts patients to notify them of high out-of-pocket liabilities, and to establish/enforce compliance with hospital financial policies., • Reviews and analyzes all required demographic, insurance/financial and clinical data procured by patient intake and registration areas necessary to expedite payment on patient accounts., • Verifies eligibility and benefit information using on-line programs., • Performs pre-certification notification via telephone or electronically and gathers and completes all required documentation for submission to insurance carriers per payor requirements., • Participate in researching pre-certification denials including missing authorization, patient pre-certification or referral documentation., • Works on denied accounts with ancillary departments, physician and account representatives to gather required information., • Cross-training between various departments may take place to insure coverage., • Technology:, • Utilizes multiple online order retrieval systems to verify or print the patients order., • Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary., • Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic., • Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position., • Efficiency, Process Improvement, and Business Growth:, • Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information and documenting order retrieval in notes for check-in person., • Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system., • Understands departmental and individual quality metrics., • Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions., • Evaluates procedures and suggests improvements to enhance customer service and operational efficiency., • Participates in departmental quality improvement activities., • Provides ideas and suggestions for process improvements within the department., • Monitors registration and scheduling, including insurance verification to insure processing within prescribed quality standards., • Adjusts processes as needed to meet standards., • Uses organizational and unit/department resources efficiently. Required: • High School Diploma or equivalent., • 2-3 years previous hospital billing, insurance follow-up, or customer service in a hospital setting., • Excellent interpersonal, verbal, and written communication skills., • Proficiency in computer data-entry/typing., • Excellent verbal and written communication skills., • Ability to read, write, and communicate effectively in English., • Basic computer skills., • Ability to type 40 wpm., • Ability to multi-task., • Customer service oriented., • Bachelors Degree., • Additional language skills., • Healthcare finance and/or healthcare insurance experience., • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description Full Time Days Monday-Friday 10:30a-7p At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Full Time Days Monday-Friday 10:30a-7p The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: • Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere., • Responds to questions and concerns., • Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary., • Maintains patient confidentiality per HIPAA regulations., • Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine., • Exceeds all consumer requests and alerts management of issues or concerns that require escalation., • Correctly identifies and collects patient demographic information in accordance with organization standards., • Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner., • Reaches out to patients to schedule an appointment as defined., • Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails., • Informs patients of any issues with securing the financial account for their encounter., • Completes out-of-pocket estimations as requested by patients., • Provides training and education as needed., • Manages work schedule efficiently, completing tasks and assignments on time., • Completes other duties assigned by manager., • Cross-training between various departments will take place to ensure coverage., • Participates in Quality Assurance reviews to ensure integrity of patient data information., • Uses effective service recovery skills to solve problems or service breakdowns when they occur., • Utilizes department and hospital policies and procedures to complete assigned tasks., • Adheres to all department policies and compliance requirements., • Avoids putting patient in financial or safety risk., • Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations., • Collects authorization numbers in appropriate systems as applicable., • Provides professional and constructive environment for communication across units/departments and resolves operational issues., • May attend intra/interdepartmental meetings which involve walking within NM Campus., • Communicates customer satisfaction issues to appropriate individuals., • Demonstrates teamwork by helping co-workers within and across departments., • Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others., • Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care., • Utilizes multiple online order retrieval systems to verify or print the patients order., • Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary., • Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic., • Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position., • Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable., • Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records., • Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system., • Understands departmental and individual quality metrics., • Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions., • Evaluates procedures and suggests improvements to enhance customer service and operational efficiency., • Participates in departmental quality improvement activities., • Provides ideas and suggestions for process improvements within the department., • Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards., • Adjusts processes as needed to meet standards., • Uses organizational and unit/department resources efficiently., • Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information., • Understands that schedule may change to reflect shifting business needs. Required: • High School diploma or equivalent., • 2-3 years customer service or medical office experience., • Excellent interpersonal, verbal, and written communication skills., • Proficiency in computer data-entry/typing., • Excellent verbal and written communication skills., • Ability to read, write, and communicate effectively in English., • Basic Computer Skills., • Ability to type 40 wpm., • Ability to multi-task., • Customer service oriented., • Additional education., • Additional language skills., • Healthcare finance and/or healthcare insurance experience., • Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Staff Nurse reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS) Emergency Communications Registered Nurse Certified Pediatric Nurse Certified Emergency Nurse Preferred: • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job DescriptionCompany Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Staff Nurse reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. • Assess and records patient status and identifies patient care needs upon admission/point of care entry., • Organizes the assessment health data so that it is accurate, complete and accessible., • Identifies problems that need immediate attention., • Validates diagnoses with patient/family and other health care team members., • Documents diagnoses in a manner that facilitates the determination of expected outcomes and plan of care., • Initiates Problem List at the time of admission and updates as needed. Incorporates principles of age-specific care into the patient’s plan of care., • Documents that the patient’s individualized plan of care has been discussed with and agreed upon by the patient/family., • Begins plans for discharge at time of admission; consults with patient/family and health care team members regarding discharge plan., • Identifies patient teaching needs on admission and throughout hospital stay., • Arranges conferences with patient and/or family and other members of health team when indicated to plan care., • Prioritizes and organizes nursing interventions that are evidence based and reflective of established standards of care., • Provides individualized, mutually agreeable, patient and family education that is founded on evidence-based practice and research guidelines., • Documents all assessments, interventions and patient responses., • Reviews consistently the patient’s health data to keep the Plan of Care updated., • Assures that revisions to the plan of care are systematic and ongoing and are driven by measurable realistic goals., • Documents the patient’s progression toward identified outcomes, • Identifies unmet outcomes and provides direction for continuity of care., • Reassesses nursing actions for effectiveness in achieving desired outcomes., • Communicates with patient/family and health care team members re: patient care and nursing’s role in the provision of care., • Collaborates with patient/family and healthcare team members re: the patient’s progress/plan of care., • Presents relevant patient information at multidisciplinary meetings/conferences for feedback from peers., • Makes appropriate referrals as needed for continuity of care.Qualifications Required: • Bachelor of Science in Nursing (BSN), • Current State of Illinois Registered Professional Nurse, • American Heart Association Basic Life Support (BLS), • Strong interpersonal skills, • Ability to collaborate with others, • Strong analytic abilities, • Associate Degree Nursing (ADN) acceptable with commitment to obtain a BSN from an accredited program within three years of first day of employment in clinical nurse role., • Additional Requirements for the Emergency Room: ACLS, PALS/ENPC & TNCC within one year of hire Additional Requirements for the Pediatric Emergency Room: Pediatric Advanced Life Support TNCC within one year of hire Additional Requirements for Non-Invasive Cardiology: ACLS Preferred: Experience in specific clinical area Additional Preferences for the Emergency Room and the Pediatric Emergency Room: Trauma Nurse Specialist (TNS) Emergency Communications Registered Nurse Certified Pediatric Nurse Certified Emergency Nurse Preferred: • Experience in specific clinical area. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.