Desktop support jobs in Dallas, Texas - Page 3Create job alerts

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionJob Description Join our team as a Technical Support Agent in a highly supportive and collaborative environment. We are seeking a motivated professional who brings strong customer service skills and a commitment to delivering an exceptional support experience. In this role, you will be responsible for providing technical assistance to external clients across a variety of computer applications and platforms, ensuring issues are handled efficiently and professionally while maintaining a high standard of service quality. Job Responsibilities • Provide prompt and effective technical assistance via phone or email, ensuring customer service excellence and managing expectations., • Log and manage all customer-reported issues in our ticketing system., • Monitor and respond to customer inquiries, lead communication efforts, and ensure timely status updates and issue resolution., • Diagnose and resolve technical issues remotely, utilizing available resources for research., • Advise users on best practices and appropriate actions., • Follow up with customers to ensure complete resolution of issues., • Redirect or escalate problems to the appropriate internal or external resource., • Identify and escalate situations that require urgent attention., • Create and update client support documentation, knowledge base articles, and problem resolution records.Job Qualifications, • Strong verbal and written communication skills with the ability to provide excellent customer support., • Proven customer service experience with a strong understanding of support best practices and a customer-first mindset., • Strong analytical and problem-solving skills to troubleshoot and resolve IT-related issues efficiently, with the ability to identify root causes and implement effective solutions., • Ability to work independently while collaborating effectively within a fast-paced team environment, demonstrating ownership and accountability for assigned work., • Experience using help desk or ticketing systems., • Excellent time management, organizational skills, and attention to detail., • Positive attitude with the ability to adapt to changing priorities and work well with customers and team members in dynamic environments., • Working knowledge of Windows operating systems and macOS environments., • Experience supporting Active Directory, Azure Active Directory, Microsoft 365 (Office 365), and Google Workspace (G Suite)., • Familiarity with VoIP systems and related technologies., • Basic desktop and end-user troubleshooting experience, including printers, scanners, and peripheral devices., • Understanding of computer networking, Wi-Fi connectivity, and network-attached devices., • Experience with HaloPSA, NinjaOne RMM, IT Glue, or Hudu is a plus., • Experience supporting WatchGuard and SonicWALL firewalls is preferred., • Familiarity with Ubiquiti switches and wireless access points is a plus., • Experience with VoIP platforms such as 3CX, FreePBX, FusionPBX, Asterisk, or Freeswitch is highly desirable., • Knowledge of cybersecurity and IT management tools such as Huntress EDR, AutoElevate, Veeam, Proofpoint, and Exclaimer is a plus., • Medical Insurance Plan, • Dental & Vision, • Life Insurance, • Disability Coverage, • Paid Time Off (starts at 15 days per year), • Maternity/Paternity Leave, • Paid US Holiday, • Retirement Plan, • Salary Advancement/Loan, • Health & Wellness Program, • Company-paid training and certification, • Supplemental Life Insurance (Employee-paid)

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionSummary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting. Duties & Responsibilities * Technical Support & Troubleshooting * Provide advanced support for Windows 10/11 desktop environments * Troubleshoot and maintain Windows Server 2016 and 2019 systems * Diagnose and resolve networking and connectivity issues * Interpret system and event logs to identify root causes and implement solutions * Respond to and resolve escalated support tickets requiring deeper technical expertise * Systems Monitoring & Incident Response * Monitor RMM and alerting systems to proactively address performance or security concerns * Follow documented procedures to remediate alerts and system issues * User & Infrastructure Support * Manage new user setup, onboarding, and account provisioning * Install and configure network equipment and related infrastructure * Support LAN/WAN environments, including maintenance and troubleshooting * Deploy and support network hardware * Facility & Peripheral Systems Support * Provide support for integrated systems such as access control, security devices, lighting, and HVAC connectivity Qualifications & Requirements * Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician, IT Support Analyst, or Service Desk Technician * Experience with firewall and network administration, specifically SonicWall and/or Meraki * Working knowledge of troubleshooting desktops, servers, and network infrastructure * Strong customer service orientation with a professional and approachable demeanor * Excellent written and verbal communication skills, including the ability to explain technical concepts clearly * Dependable and self-motivated with a strong sense of accountability * Eagerness to continue learning and expanding technical expertise Employment Type: Full time Location: Dallas, TX

Job DescriptionSummary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting. Duties & Responsibilities * Technical Support & Troubleshooting * Provide advanced support for Windows 10/11 desktop environments * Troubleshoot and maintain Windows Server 2016 and 2019 systems * Diagnose and resolve networking and connectivity issues * Interpret system and event logs to identify root causes and implement solutions * Respond to and resolve escalated support tickets requiring deeper technical expertise * Systems Monitoring & Incident Response * Monitor RMM and alerting systems to proactively address performance or security concerns * Follow documented procedures to remediate alerts and system issues * User & Infrastructure Support * Manage new user setup, onboarding, and account provisioning * Install and configure network equipment and related infrastructure * Support LAN/WAN environments, including maintenance and troubleshooting * Deploy and support network hardware * Facility & Peripheral Systems Support * Provide support for integrated systems such as access control, security devices, lighting, and HVAC connectivity Qualifications & Requirements * Minimum of three (3) years of experience in roles such as IT Help Desk, Desktop Support Technician, IT Support Analyst, or Service Desk Technician * Experience with firewall and network administration, specifically SonicWall and/or Meraki * Working knowledge of troubleshooting desktops, servers, and network infrastructure * Strong customer service orientation with a professional and approachable demeanor * Excellent written and verbal communication skills, including the ability to explain technical concepts clearly * Dependable and self-motivated with a strong sense of accountability * Eagerness to continue learning and expanding technical expertise

Preferred: Bachelor’s degree in Information Security, Cybersecurity, Computer Science, Engineering. This position will report to the Manager of Identity Security Architecture & Engineering and will work with cross-functional teams across IT, Cybersecurity, DevOps & Desktop Engineering, Support, Pr

Job Description Support Technician – Managed Service Provider (MSP) Location: Richardson, TX (Serving DFW Metroplex) Employment Type: Full-Time Role Overview The Support Technician provides technical assistance to clients across diverse environments. This role requires strong troubleshooting skills, clear communication, and the ability to manage multiple tasks in a fast‐paced MSP setting. Key Responsibilities • Deliver remote and onsite technical support for client systems, • Diagnose and resolve issues involving desktops, laptops, networks, printers, and cloud services, • Manage and document support tickets with accuracy and professionalism, • Assist with new user, device, and client on-boarding, • Monitor and maintain systems using RMM tools, • Support Microsoft 365, Azure AD, and common business applications, • Escalate advanced issues to senior engineering staff when appropriate, • Build and maintain positive client relationships through reliable service Qualifications • 1–3 years of IT support experience (MSP experience preferred), • Strong knowledge of Windows operating systems and Microsoft 365, • Understanding of basic networking concepts (DNS, DHCP, firewalls, VPNs), • Experience with RMM/PSA platforms, • Familiarity with Active Directory and Azure AD, • Awareness of cybersecurity best practices, • Valid driver’s license and reliable transportation for occasional onsite visits Core Competencies • Professional communication and customer service skills, • Strong problem‐solving abilities and attention to detail, • Ability to prioritize tasks and manage time effectively, • Comfortable working independently and within a team, • Adaptability in a dynamic, multi‐client environment What We Offer • Professional development and certification opportunities, • Supportive team environment with room for growth, • Competitive compensation and benefits package, • Exposure to a wide range of technologies and client environments Certification(s) and/or Experience in any of these areas are a plus: Are you an IT professional who thrives in a collaborative, supportive environment? At Viyu Network Solutions, we're driven by a shared passion for technology and its power to connect the world. We're hard-working, yes, but we believe in doing so with honesty, integrity, and a genuine respect for our colleagues. We see ourselves as a family, and we support each other both in and outside the office. Here's what makes Viyu special: • Supportive team environment: We believe in an open-door policy, collaboration, and mutual respect. - No matter your experience level, you'll find a mentor and a friend at Viyu. Join us and build a career you can be proud of!Viyu Network Solutions: Where Passion meets Purpose\r\n\r\nAre you an IT professional who thrives in a collaborative, supportive environment?\r\n\r\nAt Viyu Network Solutions, we're driven by a shared passion for technology and its power to connect the world. We're hard-working, yes, but we believe in doing so with honesty, integrity, and a genuine respect for our colleagues. We see ourselves as a family, and we support each other both in and outside the office.\r\n\r\nHere's what makes Viyu special:\r\n- Challenging and rewarding work: We tackle complex IT projects that make a real difference. No \r\n getting stagnant working in a never-changing environment.\r\n- As a growing company, you will not be just another cog in the machine. You'll have the opportunity to \r\n learn, grow, and constantly push your boundaries.\r\n- Supportive team environment: We believe in an open-door policy, collaboration, and mutual respect. - No matter your experience level, you'll find a mentor and a friend at Viyu.\r\n- Strong emphasis on professional development: We invest in our employees by offering internal \r\n training programs, vendor certification training, conferences, and opportunities to learn new skills. \r\n- Competitive benefits package: We offer a comprehensive benefits package including medical, dental, \r\n vision insurance, 401(k), and paid time off.\r\n- Whether you're a seasoned IT professional or a recent graduate with a passion for technology, we \r\n encourage you to consider Viyu Network Solutions. We're looking for talented individuals who share \r\n our values and are excited to be part of something special.\r\n\r\nJoin us and build a career you can be proud of!

Job Description Location: Dallas, TX – 100% Onsite Contract Length: 6 Month Target Salary Range*: $55,000 - $75,000. *This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary Position Overview The IT Project Support Specialist is primarily responsible for providing support on various End User Computing Technology projects at various client sites. Some (vehicular) travel is involved. Tasks will include but not limited to imaging PCs, setup PCs, troubleshooting PCs, installing and troubleshooting software, performing IMACs and resolving end-user computer issues. Additionally, this role will support and assist other IT functions, as needed. The successful candidate will possess deep technical knowledge in the required fields, as well as exceptional interpersonal skills. Responsibilities • Deliver world-class IT support to onsite and remote end users, • Independently resolve complex, break/fix issues in person or via telephone, • Troubleshoot Windows 11 OS issues, • Perform installations, replacements, upgrades, and other hardware/software related tasks as needed, • Provide technical support to Office Services as needed, • Acts as a resource for IT projects and initiatives in other functional areas as needed, • Receive and respond to incoming support requests in a timely manner, • Follow set procedures for logging, reporting, and statistically monitoring desktop operations, • Set reasonable expectations that can be counted on, • Present the facts transparently to promote collaborative solutions Job Requirements • Bachelor’s degree or equivalent experience (i.e. 7+ years’ experience in an IT technical role), • 5+ years’ direct experience supporting C-Suite executives and other VIP staff, • 7+ years’ experience in desktop hardware, operating systems, smartphones, and printers., • 7+ years’ experience in Microsoft products (Windows, Office, Outlook, Skype, etc.), • 7+ years’ experience in business communication platforms such as messaging, video conferencing, telephony etc., • Hands-on troubleshooting experience with the ability to perform under intense scrutiny, • Working technical knowledge of current protocols, operating systems, and standards, • Strong written and oral communication skills, • Analytical and problem-solving abilities, with keen attention to detail, • Self-motivated and directed, with the ability to effectively prioritize and execute, • Experience working in a team-oriented, collaborative environment, • Strong customer-service orientation with a focus on customer satisfaction, • Highest degree of professionalism and integrity, • Flexibility to be on call during off hours and weekends, • Ability to research and test new technologies and solutions, • Time management and organizational skills Team Culture: Our team operates in a fast-paced, high-energy environment where collaboration, accountability, and results matter. We are motivated, solutions-oriented, and committed to delivering high-quality outcomes on complex and challenging projects. We are looking for candidates who are ready to integrate quickly into our results-driven culture and contribute with initiative, teamwork, and a strong work ethic from day one.

Job Description Note: This position is hybrid remote. Candidates must be able to commute to our corporate office in Carrollton TX to be considered. POSITION SUMMARY: The Junior Systems Administrator provides advanced technical support to ensure the continuity of computer system services for all users. This role requires more complex troubleshooting and the ability to manage larger, multifaceted projects. It serves as a mainly technical position within the IT support team, offering leadership and mentoring to desktop staff members. PRINCIPAL DUTIES & RESPONSIBILITIES: Advanced Technical Support and Troubleshooting: • Resolve complex technical issues involving servers, desktops, laptops, printers, and other devices, ensuring minimal disruption to users (Intermediate)., • Deploy, configure, and maintain a wide range of hardware and software solutions, including custom imaging and updates for end-user devices (Beginner)., • Research and evaluate new software products, recommending changes to enhance system performance and organizational productivity (Intermediate)., • Lead smaller IT projects or components of larger projects, coordinating with various teams to ensure successful implementation (Intermediate)., • Document, maintain, and improve troubleshooting guides, "how-to" procedures, and support documentation (Intermediate)., • Provide guidance and mentorship to Desktop Support Specialist I/II staff, helping them grow their technical skills and understanding of best practices (Intermediate)., • Stay up-to-date with emerging IT trends and technologies, proactively recommending new solutions to improve the team's effectiveness (Intermediate). KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Technical Skills: • Intermediate troubleshooting skills for a range of issues across servers, desktops, laptops, printers, and other end-user devices (Intermediate)., • Excellent written and verbal communication skills, capable of explaining technical information to all levels of the organization (Advanced)., • Strong project management skills, with the ability to lead smaller projects or support larger initiatives (Intermediate)., • Excellent time management skills, with the ability to manage multiple priorities under pressure (Advanced). CREDENTIALS & EXPERIENCE: • Associate degree in computer science or equivalent experience required. Bachelor’s degree preferred., • A+ certified and/or Network+ certified preferred., • 1-3 years of experience in desktop support, IT troubleshooting, or a related role required. The pay range for this position is between $70,000.00 - $75,000.00 with bonus potential. BENEFITS • Medical Insurance, • Vision Insurance, • Dental Insurance, • 401(k) Matching, • Flexible Spending Accounts, • Health Savings Accounts, • Disability & Life Insurance, • Employee Assistance Program, • LegalShield, • ID Shield, • Commuter Reimbursement Plan, • Tuition Reimbursement, • Bonus Pay - This position falls under our “Corporate Bonus Plan” which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment. ADDITIONAL BENEFITS INCLUDE: • Wellable membership, • Telescope Health (telehealth) through Accresa, • Intellect (mental health) application, • Employee engagement activities, including voluntary events, raffles, book club, and more! PHYSICAL DEMANDS AND WORKING CONDITIONS: Work in an office environment; sustain posture in a seated position for prolonged periods of time; use hands to grasp and reach; frequently stoop or kneel; see, hear, and speak with sufficient acuity to successfully perform all aspects of the job; use telephone and write or use a keyboard to communicate through written means. Lift up to 50 pounds of weight.

Job DescriptionFounded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:The Desktop Engineering Supervisor oversees the engineering, automation, and lifecycle management of all corporate endpoints, ensuring a secure, reliable, and scalable end-user computing environment. This role blends hands-on technical expertise with leadership responsibilities, guiding a team of Desktop Engineers and Support Analysts while driving modernization initiatives across device management, imaging, patching, software deployment, and endpoint security. The ideal candidate is a forward-thinking technical leader with strong communication skills, deep experience in modern endpoint management platforms, and a passion for automation, standardization, and continuous improvement.Required qualifications: • 5+ years of experience in Desktop Engineering, Endpoint Management, or EUC roles., • 2+ years in a technical lead or mentorship capacity., • Deep experience with modern endpoint management platforms (Intune, Jamf, SCCM/MECM).Preferred qualifications:, • Experience with Conditional Access, identity-driven security, and Zero Trust concepts., • Familiarity with endpoint analytics, telemetry, or monitoring tools., • Experience with virtual desktop platforms (Azure Virtual Desktop, Citrix, VMware Horizon). Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Summary Are you looking to advance your career in IT (Information Technology)? We are looking for an entry level candidate with at least 6 months experience working a helpdesk providing end-user support. The successful candidate will work with our enterprise team providing IT support. For the right candidate this position provides for upward mobility, if you are ambitious and eager to learn then this position is the first step towards a long and rewarding career in the field of IT. We are an established IT firm in the DFW area, and we are seeking an Entry-Level Support Engineer to join our team. This position will assist our clients to solve technical support issues, provide remote and on-site support to our client, and work with our deployment team to implement new technologies. This position is salaried and full-time, verbal and written communications skills are a must as you will be communicating with c-level and end users. This position offers a competitive salary and includes a comprehensive benefits package. Qualifications · Knowledge of Desktop operating systems, productivity application such as MS Office, password resets, basic computer hardware and printer operation. · Experience with diagnostic, repair and installation of Windows Systems and application software. · Diagnostic remediation of desktops and printers · Assist users with technical issues and “how to” questions · Installation and configuration of hardware and software systems · Write clear and concise documentation and instructions · Ability to manage and prioritize multiple tasks in fast paced environment and under pressure · Candidate will be required to participate in on-call rotation · Continuous improvement keeping current on new technology, industry trends and threats Education: Associates or Specialized Training in relevant Course work Experience: 6 months+ Level 1 with desktop, AD user account management, O365 and application support Preferred Certifications: A+ or equivalent Company DescriptionCustom Information Services (CIS) is an IT Managed Services Provider (MSP) & Business Applications (MS Dynamics GP) Consulting Firm located in Arlington, Texas since 1989. We are looking for exceptional employees to join our team. We offer competitive starting salaries with an exceptional benefits package available. CIS offers 401K, health, vision, and dental benefits. Salary is very competitive within the industry and commensurate with skills and experience. We also have room for significant career advancement.Custom Information Services (CIS) is an IT Managed Services Provider (MSP) & Business Applications (MS Dynamics GP) Consulting Firm located in Arlington, Texas since 1989. We are looking for exceptional employees to join our team. We offer competitive starting salaries with an exceptional benefits package available. CIS offers 401K, health, vision, and dental benefits. Salary is very competitive within the industry and commensurate with skills and experience. We also have room for significant career advancement.

Job Description Job Role – Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job DescriptionDesktop/Workstation Design EngineerEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is seeking an experienced Desktop/Workstation Design Engineer to participate in architecture discussions, system reviews, design planning, and technology roadmap planning for current and future desktop integration efforts. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Acts as the Subject Matter Expert for the development and implementation of the Desktop Operating System (OS) Images. - The candidate engineers’ robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) and the Microsoft Deployment Toolkit (MDT). - Develops tests and implements software distribution packages, to include updates to software applications to be applied to desktops, laptops, tablets, and servers used within the enterprise. - Provides information and recommendations to meet various user-based software requirements. - Strong familiarity with scripting languages such as Powershell and VB script. - Implements server OS deployment methodologies to include automated server build processes. - Provides support for an OS patching infrastructure such as HCL BigFix or Windows Update/MECM that applies mandatory security updates to enterprise systems. - Analyzes, evaluates, and recommends desktop, laptop, tablet, and server hardware. - Performs security related tasks which include, documentation, vulnerability scan review, assessment support, patch management, and auditing as required. Qualifications:- The ideal candidate for this position will possess experience with integrating and upgrading desktops and laptops from the Windows 7 operating system to Windows 10 operating system, upgrading Microsoft and 3rd party applications, and have experience with litigating software such as Ipro and Concordance. - The ability to work independently with only minor guidance is a must. Our team is engineering a Windows 10 image on an Intel based system which will be integrated with Microsoft Exchange 2013, Microsoft Office 2013, and various 3rd party applications. · Windows OS engineering experience· Understanding of the application of security controls on the image· Microsoft Office engineering experience· Integrating anti-virus applications in an image· VPN/Remote access (Cisco Secure Access with RSA a plus)· Windows Scripting experience· Good writing skills Ideally, you will also have:- VB and/or VBA coding experience a plus· VDI/Citrix experience· SMS/SCCM experience a plus· Understanding of PKI· VMWare experience· Litigating software such as Ipro and Concordance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Description: The Service Manager oversees and coordinates a range of critical IT services including Deskside and Service Desk functions, SCCM (System Center Configuration Manager), Tools Management, VDI, Exchange (Virtual Desktop Infrastructure), and Security Services. This role involves managing a team, optimizing processes, and ensuring the efficient and secure operation of these services. The Service Manager reports to the IT SDM and collaborates with cross-functional IT and operations teams. Key Responsibilities: • Team Leadership:, • Supervise and lead a team of professionals responsible for SCCM, Tools, VDI, and Security Services, also train, and mentor Deskside Support Technicians and Service Desk Agents., • Foster a positive and collaborative work environment within the team., • Provide training, mentorship, and support to team members., • Drive Innovation and Transformation, • Service Desk Management:, • Oversee the daily operations of the Service Desk, including call management, ticket routing, and issue resolution., • Monitor and improve service desk KPIs, such as response and resolution times., • Implement and maintain incident and request management processes., • Deskside Support Management:, • Manage on-site technical support for end-users, including hardware and software troubleshooting., • Ensure timely response to on-site requests and prioritize tasks based on impact and urgency., • Manage hardware and software inventory and maintenance., • End-User Support:, • Collaborate with end-users to understand their IT needs and issues, ensuring a high level of customer satisfaction., • Escalate complex technical issues to appropriate teams and ensure follow-up and resolution., • Identify opportunities for process improvement and user education., • Problem Resolution:, • Proactively identify recurring issues and work on long-term solutions to prevent them., • Maintain a knowledge base for common issues and solutions., • Collaborate with other IT teams to resolve complex technical problems., • SCCM Management:, • Oversee the design, deployment, and maintenance of the SCCM infrastructure., • Ensure software distribution, patch management, and endpoint configuration are effectively managed., • Collaborate with application owners to facilitate software packaging and deployment., • Tools Management:, • Manage and maintain IT tools and applications, such as monitoring solutions, asset management, and helpdesk software., • Ensure tools are available and operational to support IT and business functions., • Evaluate and recommend new tools as needed., • VDI (Virtual Desktop Infrastructure) Management:, • Oversee the design, deployment, and maintenance of the VDI environment., • Ensure virtual desktops and applications are available, secure, and optimized for performance., • Collaborate with end-users and application teams to provide VDI support., • Security Services:, • Collaborate with the IT security team to ensure security policies and practices are implemented within the services managed., • Conduct regular security assessments and audits for SCCM, Tools, and VDI components., • Respond to security incidents and lead remediation efforts., • Warehouse Management (if applicable):, • Manage IT equipment and inventory stored in the warehouse., • Ensure equipment is readily available for deployments and maintain accurate inventory records., • Collaborate with procurement for equipment procurement and disposal., • Vendor and Asset Management:, • Manage vendor relationships for software, hardware, and services related to SCCM, Tools, VDI, and Security., • Maintain asset inventory records and oversee the asset lifecycle., • Budget management for service-related expenses., • Documentation and Reporting:, • Maintain accurate records and documentation for the services managed., • Generate regular reports on service performance, security incidents, and compliance., • Continuous Improvement:, • Identify opportunities for process improvement and cost reduction within the services., • Bachelor's degree in IT, Computer Science, or a related field (or equivalent work experience)., • Proven experience in managing IT services, with a focus on SCCM, Tools, VDI, and Security., • Strong knowledge of IT service management (ITSM) and ITIL best practices., • Understanding of security principles and experience with security compliance standards., • Excellent communication, problem-solving, and leadership skills., • Experience with warehouse and asset management (if applicable)., • Relevant certifications, such as CompTIA Security+, ITIL, or vendor-specific certifications, are a plus.

Job Description Job Summary: The IT Support Specialist will provide on-site technical support for our company's various distribution centers and satellite locations. The successful candidate will work closely with the local IT team to ensure that all computer systems and equipment are running efficiently and effectively. In this role, you will be responsible for providing end-user support, troubleshooting technical issues, and resolving hardware and software problems. Additionally, you will collaborate with the Director of IT Desktop Operations and remote IT team to support other locations as needed. This is an excellent opportunity for a skilled IT professional who enjoys working in a fast-paced environment and is passionate about technology. Supervisory Responsibilities: None Duties/Responsibilities: • Provide first-line support to computer users via phone, email, or in-person, answering technical queries and resolving issues related to desktops, laptops, mobile devices, printers, and other IT equipment., • Install and configure software applications, operating systems, and hardware., • Troubleshoot hardware and software issues, diagnosing and resolving problems, and performing maintenance activities., • Ensure the smooth operation of computer systems, including regular monitoring of system performance, identifying potential issues, and taking corrective action where necessary., • Maintain accurate records of all support activities, including incident tickets, system configurations, and user accounts., • Provide technical training to users as necessary to ensure that they are proficient in the use of IT equipment and software., • Perform system backups and recovery procedures to ensure data security and availability., • Work with the network team to troubleshoot network connectivity issues, assisting with network equipment installations., • Manage user accounts, permissions, and access rights within the organization's network and systems., • Contact service providers for equipment repairs, and maintenance. Ensure timely resolution of issues with third-party IT services (ex. Lenovo and Kofax service team)., • Create and updating technical documentation in Empire’s knowledgebase to facilitate self-help and enhance support efficiency., • Assist in the development and implementation of IT policies and procedures., • At least 5 years of experience in an IT support role, providing expert-level technical support for desktops, laptops, mobile devices, printers, and other IT equipment, • Advanced knowledge of computer hardware, software, and operating systems, including Windows and Mac, • Strong knowledge of networking and infrastructure technologies, including TCP/IP, DNS, DHCP, and Active Directory, • Experience with IT security best practices, including firewalls, intrusion detection/prevention, and antivirus/malware protection, • Excellent problem-solving and troubleshooting skills, with a proven ability to diagnose and resolve complex technical issues, • Strong communication and interpersonal skills, with the ability to work collaboratively with team members and end-users, • Ability to work independently and as part of a team, with a strong focus on customer service and satisfaction.

Job Description About APCON APCON is a leader in network visibility and security solutions. Our customers include Fortune 1000 companies, government agencies, and organizations in more than 40 countries. Our technology provides the insight needed for investigation, threat detection, and response across complex environments. We are collaborative, innovative, and committed to excellence. We are looking for a Desktop Technician who reflects these values. Location: Plano, TX Job Type: Full-Time Department: Information Technology Reports To: IT Manager Schedule: Monday–Friday (occasional after-hours and weekend work required) About the Role We are seeking a skilled and experienced Desktop Technician to join our dynamic IT team. The ideal candidate will be responsible for the support, maintenance, and optimization of our IT infrastructure as it relates to the user/desktop environment, encompassing Windows, Linux, and macOS environments. This role requires strong technical knowledge, excellent troubleshooting skills, and the ability to work independently and collaboratively in a fast-paced environment. What You Will Do • Systems Administration: Install, configure, and maintain servers, workstations, and related systems across Windows, Linux, and macOS platforms., • Email Systems Support: Support Exchange Server (on-premises), including mailbox configuration and troubleshooting., • Security & Compliance: Deploy and monitor anti-virus and anti-malware implementations for end users. Ensure systems are secure and compliant with organizational standards., • Incident Resolution: Act as a point of escalation for complex desktop issues. Provide Tier 2 and Tier 3 support across operating systems and applications., • Documentation: Maintain accurate technical documentation, network diagrams, and system configuration records., • 2-5+ years of experience in IT systems support or systems administration, • Bachelor's degree in Computer Science, Information Technology, or equivalent experience., • Strong proficiency with Windows environment, Linux distributions (e.g., Ubuntu, Alma, RHEL), and macOS a plus, • Experience managing Exchange Server (on-premises) from ECP, • Familiarity with anti-virus and anti-malware tools and policies, • Ability to diagnose and resolve complex technical issues efficiently, • Excellent written and verbal communication skills, • Industry certifications such as CompTIA Server+, Microsoft Certified: Windows Server, Red Hat Certified System Administrator (RHCSA), or Apple Certified Support Professional (ACSP), • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, firewalls), • Strong scripting and automation skills (e.g., PowerShell, Bash) are a plus, • Primary work during regular business hours (Monday–Friday), • Occasional after-hours and weekend work required for maintenance, upgrades, and incident response, • Medical, dental, and vision insurance, • Company paid short term and long-term disability, • Flexible spending accounts, • HSA account with company contribution, • Generous PTO program, • 401(k) with company match, • Professional development opportunities, • Collaborative and innovative engineering environment, • Company paid holidays, • Stable and established company with long term customers and ongoing investment in engineering

Job Description Company Overview: Hillwood, a Perot Company, is a premier real estate investment and development company founded on a culture of integrity, respect, excellence, and teamwork. The company is a full-service real estate developer, investor, and advisor focused on developing opportunities for investors, partners, and communities around the world. See additional details at . Position Summary: Hillwood IT is seeking a highly skilled IT Messaging & Collaboration Engineer to join our dynamic and growing team in Dallas, TX. This role will play a primary ownership role in the management, governance, and ongoing evolution of Hillwood’s Microsoft 365 and collaboration environments. Responsibilities include platform administration, integration, maintenance, and operational support across messaging, voice, conferencing, and collaboration services. The ideal candidate brings strong technical expertise, excellent troubleshooting and communication skills, and a collaborative mindset, along with a passion for delivering a secure, modern, and reliable digital workspace experience for Hillwood employees and customers. Responsibilities: Messaging and Collaboration Platforms: • Administer, configure, and support enterprise messaging and collaboration platforms, including Microsoft Exchange Online, Microsoft Teams, and Webex Calling/Meetings, across cloud and hybrid environments., • Manage voice, video, chat, and meeting services, including calling plans, auto attendants, call queues, voicemail, meeting policies, and user provisioning., • Provide Level 2/3 operational support for messaging, collaboration, voice, and conferencing services, including incident resolution, problem management, and service restoration., • Track, manage, and close incidents and service requests in alignment with ITIL-based processes., • Support messaging and collaboration compliance capabilities, including eDiscovery, Legal Hold, retention policies, and audit requirements., • Partner with Security and Compliance teams to implement platform governance, lifecycle management, and data protection controls., • Administer and support conference room technologies, including Microsoft Teams Rooms, Webex Rooms, conferencing peripherals, room scheduling panels, and integrated AV systems., • Partner with Facilities, vendors, and IT teams on conference room deployments, upgrades, and lifecycle management., • Participate in planning, testing, and implementation of collaboration-related projects, upgrades, and service enhancements., • Evaluate new collaboration features, conferencing technologies, and user experience improvements., • Expert‑level knowledge of Microsoft 365 administration, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Entra ID (Azure AD)., • Strong troubleshooting and problem‑solving skills across messaging, collaboration, voice, conferencing, desktop, mobile, and room‑based scenarios, with demonstrated root‑cause analysis capability., • Proven experience developing operational runbooks, change plans, and stakeholder communications aligned with ITSM/ITIL processes., • Ability to manage multiple priorities, balancing project delivery with day‑to‑day operational responsibilities while consistently meeting deadlines., • Strong collaboration and communication skills, with the ability to work effectively in a cross‑matrixed environment with internal teams, vendors, and remote staff., • Bachelor’s degree in Information Systems, Computer Science, or a related field, or equivalent practical experience., • Minimum of 6 years of related IT experience, or 12 years of experience in lieu of a degree., • 5–7+ years of Microsoft administration experience, including at least 3 years of hands‑on Microsoft 365 messaging experience in an enterprise environment., • Strong understanding of Microsoft 365 technologies and best practices, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams., • ITIL v4 Foundation certification preferred., • Experience with email security gateways (e.g., Proofpoint) preferred., • Experience supporting conference room technologies and AV systems strongly preferred., • Ability to maintain a professional appearance and adhere to Hillwood’s office and dress code standards. Hillwood is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. #CORP

Job Description Job Title: Service Desk Analyst (Level 3) Remote Job Summary: 1+ months contract position We are seeking a skilled and customer-focused Service Desk Analyst to provide advanced technical support across multiple environments. The ideal candidate will have strong troubleshooting abilities, hands-on experience with Microsoft technologies, and the ability to resolve complex technical issues while delivering excellent end-user support. Key Responsibilities: Provide Level 3 desktop and end-user support across multiple locations. Troubleshoot and resolve issues related to Windows OS, Office 365, and Exchange environments. Handle escalations from Level 1 and Level 2 support teams. Manage and resolve service desk tickets within defined SLAs. Perform incident triage, root cause analysis, and timely resolution of technical issues. Support infrastructure-related incidents including connectivity, remote access (Citrix/Terminal Services), and server-related issues. Install, configure, and upgrade hardware and software systems. Perform system maintenance such as OS patching and software updates. Administer Active Directory (user management, password resets, group policies). Support Microsoft technologies including Azure, Intune, OneDrive, SharePoint, and Exchange Online. Work with RMM and MDM tools for monitoring and device management. Assist in project work including cloud migrations, system deployments, and upgrades. Coordinate with vendors for hardware repairs and warranty services. Collaborate with internal IT teams to ensure efficient issue resolution. Required Skills & Qualifications: Minimum 2+ years of experience in end-user or service desk support. Strong knowledge of Windows 10/11 and Microsoft Office Suite (including Office 365). Experience with Office 365 administration and troubleshooting (Outlook, Teams, SharePoint, OneDrive). Hands-on experience with Azure, Intune, and Exchange Online. Basic PowerShell knowledge (execution and modification of scripts). Understanding of networking fundamentals (TCP/IP, DNS, DHCP, LAN/WAN, routing, switching). Knowledge of cybersecurity practices including MFA, antivirus, and firewalls. Experience with mobile device support (Android/iOS) and MDM tools. Familiarity with Active Directory and file system permissions. Experience with ticketing systems such as ServiceNow, ConnectWise, or Jira. Strong hardware troubleshooting skills (desktops, laptops, printers, mobile devices). Excellent communication and customer service skills. Preferred Skills: Experience with VMware and cloud migration projects. Exposure to enterprise environments and infrastructure support.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Technology Support Specialist (Onsite) Location: Dallas/Fort Worth, TX (Onsite) Job Type: Contract (3–5 Months) Start: Immediate Job Overview We are seeking a Technology Support Specialist to join our onsite IT support team in the Dallas/Fort Worth area. This role is ideal for a hands-on IT professional with strong desktop support and audio-visual (AV) experience, supporting day-to-day operations and large-scale office moves and renovations. You will play a key role in ensuring seamless IT functionality, supporting end users, and maintaining conference room and collaboration technologies. Key Responsibilities End-User & Desktop Support • Provide onsite technical support for Windows and Mac systems, • Troubleshoot hardware, software, and network connectivity issues, • Support Microsoft Office 365 applications (Outlook, Teams, OneDrive), • Manage and resolve tickets using a ticketing system (e.g., ServiceNow) Audio-Visual (AV) & Conference Room Support • Support and troubleshoot meeting room technologies such as:, • Microsoft Teams Rooms, • Crestron systems, • Polycom / Cisco conferencing tools, • Surface Hub and other collaboration devices, • Diagnose and resolve audio, video, and connectivity issues, • Ensure meeting rooms are fully functional and ready for use Onsite IT Operations • Provide support during office moves, setups, and relocations, • Install, configure, and troubleshoot printers and hardware devices, • Perform asset management (tracking, shipping, receiving equipment), • Provide hands-on support such as cable tracing, port checks, and device setup, • Deliver white-glove/VIP support when required Required Qualifications • Onsite IT support / desktop support experience OR relevant degree, • Strong troubleshooting skills across hardware, software, and AV systems, • Experience supporting Windows and Mac environments, • Familiarity with Office 365 tools (Outlook, Teams, OneDrive), • Hands-on experience with conference room / AV technologies Preferred Skills • Experience with Microsoft Teams Rooms, Crestron, or similar AV systems, • Knowledge of basic networking (ports, connectivity, cabling), • Experience with ServiceNow or similar ticketing tools, • Prior experience supporting office relocations or large IT projects Soft Skills • Excellent communication and customer service skills, • Strong problem-solving ability, • Organized, detail-oriented, and able to multitask, • Team player with a proactive mindsetCompany DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

Job Description We are excited to announce we are expanding and looking to grow our team with a new Field Services - Deskside Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Employee Benefits: • Paid Time Off, and Paid Holidays, • Medical, Dental, Vision, and 401(k) with employer match contributions The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks, and other duties as assigned. To be considered for this position, please complete the 3-5 minute behavior assessment: Centre Technologies Online Assessment Education/Experience/Certifications • 2+ years experience in IT-related study or field., • Must possess basic knowledge and experience with:, • Windows 7/8/10, • Microsoft Office suite, • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.), • Understanding of basic network concepts, • Understanding of application, desktop, and server virtualization, • Understanding of Desktop Deployment / Imaging, • Certifications, • CompTIA A+ Certification a plus, • MDAA, MCSA, • Windows Server 2008/ 2012/ 2016, • Microsoft Office 365 Admin portal d5IyiMGLJZ

Job DescriptionCompany Description Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission. We don’t solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations. Originally founded in Indianapolis in 2008, Resultant now employs more than 350 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX. We’re Resultant. Clients partner with us to see a difference. People join us to make one. Job Description To help continue our rapid growth and solve our clients’ toughest problems, we need a Technical Support Specialist in Dallas, TX to join the team. If you love to solve problems and add value, please consider what your typical days might look like… • You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them., • You will escalate customer support requirements as appropriate, communicating relevant information (such as criticality and timeliness), and confirming acceptance of the escalated issue., • You will prepare desktops, laptops and miscellaneous hardware for customers., • You will keep customer documentation up-to-date and accurate., • You will deliver assigned operational and project commitments to customers, utilizing the entire customer team as necessary and as agreed with the Customer Team Lead., • You will perform customer maintenance activities on behalf of the customer team., • You will monitor the customer team’s assigned alerts in conjunction with the live helpdesk and respond appropriately., • You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients., • You will demonstrate the ability to organize, prioritize, plan and deliver your work and commitments in a timely manner.Qualifications Some of the qualifications and skills we are expecting include the following: • You should possess excellent communication and customer service skills, both written and oral, • You should be able to explain technical challenges and solutions to just about anyone, regardless of their background, • You should be willing to participate in an on-call rotation and provide after-hours support as necessary, • We require at least 1-3 years of experience as a Desktop Support Specialist or similar role, • Prior experience working for a Managed Service Provider (MSP) is preferred, • Must live in the Dallas, TX area and able to work onsite as needed, • Servers: Active Directory, File Permissions, Domain, Backups, Antivirus, • Network: Firewalls, Switches, Wireless, Voice, DHCP, TCP/IP, DNS, VPN, • Computers: Computer Replacement, IPCONFIG details, Joint to Domain, Printer Installs, Antivirus, • User Support: User Profile Migrations, Outlook Setup, Mobile Device Setup (email), • Applications and Products: Office 365, SharePoint, QuickBook Additional Information What It's Like to Work Here At Resultant, we are driven by purpose—partnering with clients to take on their toughest challenges and creating outcomes that make a real difference. Success here means lasting impact, not just delivered projects. We work as collaborative experts, leaning into complexity with confidence and humility, asking smart questions, sharing ideas freely, and combining our diverse expertise to turn challenges into clear, transformative solutions. We make our outcomes visible by sharing results, stories, and lessons learned, because growth happens through shared experience. Accountability & Ownership Resultant offers a flexible, high-trust environment, paired with a shared commitment to accountability: • Take ownership of your work from start to finish and deliver on your commitments to clients and coworkers, • Communicate proactively, especially when priorities shift, • Focus on outcomes, follow-through, and measurable impact, • Show up where it matters, in person or virtually, when it strengthens relationships or results Is Resultant the right spot for you? You may thrive here if you bring curiosity and a consulting mindset to every challenge, take ownership of your growth, and give and receive feedback with intention. If you're energized by bold ideas, continuous learning, and investing in the people around you, this is your place. At Resultant, we show up for each other, own our outcomes, and build leaders who create lasting impact for our clients, our communities, and each other. Equal Opportunity Employer We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

Job Description About Aspira For more than 40 years, Aspira has been the market-leading provider of software and services that help public agencies protect natural and cultural resources while making them accessible for all. Our platform supports everything from campground reservations to hunting licenses, helping millions of people discover, enjoy, and care for the outdoors. We share our client partners' mission: to steward resources for future generations, create opportunities for genuine enjoyment of the outdoors today, and expand access so more people can experience its benefits. Aspira is transforming its technology and service model to give agencies more capacity and insight—streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve what matters most and for their customers to enjoy it to the fullest. Position Purpose and Impact The Aspira Corporate Desktop Support Engineer provides technical assistance to customers regarding various hardware and software applications with a primary focus on troubleshooting and diagnosing different technical issues, assessing, and understanding user needs and issues, and recommending technical fixes to customers. Responsibilities • Provide desktop/software/peripheral support for computers and peripheral devices., • Respond to issues involving customer desktop hardware and software., • Develop, maintain, and install Operating System image for end user devices., • Write training manuals and train computer users in how to use new hardware and software., • Knowledge of computer software, operating systems, hardware and networking., • Excellent verbal and written communication skills., • Good problem-solving and critical-thinking skills., • Able to work in a team as well as independently., • Experienced in providing professional and courteous customer service., • Ability to read and analyze data, • Communicate effectively to clients in person, over phone or thru other means of electronic media, • Ability to operate general office equipment, • 3 – 5 years' experience in both technical and customer service areas., • Experience with software as a service (SaaS) and other software hosting protocols., • 5 years' experience within a technical position working with Microsoft Windows 10., • 3 years' experience within a technical position working with Mac OS. Desired Hardware and Software Competency • A+ or Network + certification, • MCSA certification, • Windows certification.

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionContract Duration: 9 Weeks at 40 hours per week Technical Skills: Active Directory, Quest On Demand Migration (ODM) / Desktop Update Agent (DUA), Windows workstation support, Microsoft 365 (Exchange, Intune, Teams, OneDrive) Location: Onsite at nine (9) U.S.-based distribution centers. Airfare & Hotels will be pre-paid for you. Meals will be reimbursed. Engagement OverviewWe are seeking an experienced Migration Support Engineer to provide onsite execution, validation, and issue-resolution support for a multi-site user and device migration across nine (9) U.S.-based distribution centers. The role is 100% field-based for the duration of the engagement and works in close coordination with a remote migration consultant who runs the centralized cutover activities. You will be the on-the-ground execution resource: walking the floor of each DC, validating that workstations land cleanly in the target Active Directory and Microsoft 365 tenant, and troubleshooting Quest Desktop Update Agent (DUA) issues during scheduled wave cutovers and HyperCare.Travel • Travel is required to all nine (9) distribution center locations over the course of the engagement., • Candidate must be comfortable with frequent travel and onsite presence during scheduled migration windows., • Airfare and hotels are pre-paid. Meals are reimbursed per project policy.Key Responsibilities, • Provide onsite presence during scheduled wave cutovers, working systematically through the floor and shift areas in coordination with the remote migration consultant., • Validate that workstations are successfully migrated and joined to the target Active Directory and Microsoft 365 tenant, with full post-migration functionality (domain membership, GPO/Intune policy, sign-in, mail flow, Teams, OneDrive, SharePoint)., • Execute pre-wave smoke tests and post-wave verification spot checks; contribute results to wave validation reporting., • Troubleshoot ODM and Desktop Update Agent (DUA) issues; remediate stalled or failed agents and escalate to the remote consultant where centralized action is required., • Support HyperCare monitoring of mail delivery, sign-in/auth, address policies, permissions, and device compliance for recently migrated users., • Serve as the primary onsite point of contact: coordinate with local DC site contacts on access and shift windows, document and escalate issues, and report daily progress to the migration lead.Required Skills & Experience, • Proven experience supporting end-user computing migrations, workstation refreshes, or domain / tenant transitions., • Strong working knowledge of Active Directory and Windows workstation environments., • Hands-on experience troubleshooting user login, profile, and access issues., • Working familiarity with Microsoft 365 services from a troubleshooting perspective – Exchange Online, Outlook, OneDrive, Teams, SharePoint, and Intune-managed devices., • Familiarity with Quest On Demand Migration (ODM) and the Desktop Update Agent (DUA), or comparable migration tooling, is strongly preferred., • Strong troubleshooting skills with the ability to work calmly during live cutovers and HyperCare., • Excellent communication skills and the ability to work effectively with a remote technical team.Preferred Qualifications, • Prior experience supporting multi-site or geographically distributed migrations., • Experience working in warehouse, distribution center, or manufacturing environments and an understanding of shift-driven cutover windows., • Exposure to Okta, hybrid Exchange, PKI, or domain rewrite scenarios., • Ability to work independently and manage onsite priorities with minimal supervision.Work Environment, • Onsite at distribution centers during active migration periods; this role is not remote., • Fast-paced, execution-focused environment with real-time user interaction during wave cutovers and HyperCare., • Close collaboration with remote technical resources, the migration consultant, and project leadership. pKuio4ZXLH

Job Description IT Support Specialist Serenity Healthcare is hiring an IT Support Specialist ON SITE for our corporate office located in our Las Colinas, Texas office. (No relocation assistance is available.) This employee will be instrumental in procuring, configuring, and managing the hardware and software to propel the company to new levels. The ideal candidate has excellent interpersonal skills, a kind bedside or desktop manner and can keep systems running smoothly ahead of business demands. This is a great opportunity to grow your career and make a difference for those who need it most! What You Will Do • Respond in a timely manner to service issues and requests, • Provide technical support to users company-wide and be the first point of contact for errors, • Support new clinic openings by pulling and terminating low-voltage cabling and installing network and camera equipment, • Install, configure, and troubleshoot hardware, software, systems, networks, printers, and scanners; Microsoft 365, VoIP systems, etc., • Repairing and replacing equipment, as necessary, • Organizing and scheduling upgrades and maintenance without deterring others from completing their work, • Investigate, research, and propose new services and products to solve business problems, • 2+ years of relevant professional experience in an IT environment, • Help Desk support experience, • Cloud-native Office, 365, Azure / Entra, and other Microsoft services, • Voice Over IP Telephony experience, • A+, Cloud+, Microsoft Certifications, or other industry certifications, • Thorough knowledge of desktop applications in a Windows environment and some knowledge of Mac and Linux environments, • Ability to travel as needed to support new clinics, • Prior experience with audio/visual equipment supporting large meetings Values • A technical, logical problem solver, with a keen eye for detail, • Ability to prioritize conflicting priorities based on urgency and business needs., • Excellent communication skills., • Foster an environment that encourages teamwork, empowerment and collaboration, both internally and externally, • Take ownership of tasks with minimal direction and find optimal solutions for them, • The physical nature of the role occasionally requires the ability to lift and carry heavy equipment., • Be confident enough to share your ideas, but humble enough to learn from others Serenity Healthcare has helped thousands of patients take back their lives from mental illness with specialized clinical expertise and the foremost cutting-edge technology available in mental health today. We believe people should live their best lives, and mental health is a substantial segment of total well-being. We bring the same passion we have for improving our patient’s lives to providing a work experience that will help you do your best work, enjoy the time you invest at work, and succeed in life outside of work. We take our people and culture seriously and make it a priority to invest in both. Benefits Serenity not only cares about our patients, but also our employees. We offer competitive benefits to ensure that you feel added value and appreciation as you make a difference where it matters most. We offer above market compensation, insurance benefits (with 90% of your premium paid by Serenity), many advancement opportunities, generous paid time off, Major Holidays off, and MORE! Serenity Mental Health Centers is an equal opportunity employer. This position is contingent upon successfully completing a criminal background check upon hire.

Job Description Premier offset and digital printing company in TN is searching to hire an experienced Working Prepress Supervisor to direct and oversee prepress operations. Responsibilities include: • Lead and supervise small group of prepress operators., • Oversee production workflow, scheduling and staffing to ensure jobs are completed on time and on budget meeting and or exceeding client specifications., • Participate in prepress production operations., • Review and approve jobs before moving to the next stage., • Ensure equipment is maintained and operating efficiently., • Hire, train, and evaluate team members., • Support cross-department communication and customer satisfaction. Qualifications include: • Minimum 5 years' leadership experience in production prepress operations., • 5+ years of desktop publishing experience; proficient on Adobe Creative Suite., • Experience building templates in Fuji XMF, Agfa Apogee or similar software., • Strong technical knowledge of prepress and printing processes., • Excellent communication and problem-solving skills., • Strong leadership, mentoring, and employee training experience., • Ability to thrive under tight deadlines and prioritize effectively., • Enjoys learning new technologies and processes. Starting salary $70,000 - $75,000 + benefits, 401k match, and relocation assistance. Company DescriptionNationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.

Job DescriptionLegal AssistantEmployment Type: Full-Time, Entry LevelDepartment: Legal As a CGS Legal Assistant, you will work under the direction of a Supervisory Paralegal or Project Supervisor. You will provide litigation and administrative support to a group of United States Attorneys. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide two legal assistants to perform the following job duties to support attorneys, investigators, and paralegals:Provide a variety of direct legal support assistance services to include:- Receive and review incoming material and independently determines the need for assembly and preparation of a variety of legal documents, e.g., charging instruments, motions, orders, pleadings, deposition notices, trial subpoenas and grand jury subpoenas. In preparation of documents, considers the nature and the status of the case involved.- Proofread and edit drafts of legal documents such as motions, orders, correspondence, discovery requests and responses, and other pleadings. Complete variable aspects of preparing recurring legal documents that conform to the rules governing their style and format.- Electronically file documents on behalf of and at the directive of the attorneys with the appropriate state or federal court, applying knowledge of local court rules and practices.- Provide assistance with trial preparation by performing duties such as independently compiling trial notebooks and witness and exhibit lists.- Prepare and track grand jury subpoenas and returns. Aid in processing and organizing legal data and other supportive material. Organize, process and copy documents in accordance with requirements. Assemble record materials for court filings.- Compose original letters that require a good working knowledge of legal procedures and specialized terminology, e.g., transmittal of pleadings, requests for extensions of time in certain cases, advising of actions taken or developments in cases referred by other federal departments and agencies, and notices to attorneys representing defendants. Provide a variety of ancillary office support functions requiring some subject-matter knowledge of the United States Attorneys programs and operations. Typical assignments may include the following:- Perform docketing duties such as opening, updating and closing cases through use of the automated case tracking system. As necessary, searches database for required information.- Obligate funds for litigation expenses and monitors for continued necessity.- Review bills and invoices and submits to budget office for payment.- Maintain calendar of assigned active cases. Track filing, hearing, and trial dates, and scheduling conferences and interviews. Develop and maintain suspense system for ongoing cases and informs the attorneys of pending dates and deadlines. Maintain calendar(s) of the attorney(s), scheduling appointments, interviews, and conferences, and provides reminders of commitments and court appearances.- Assemble the physical files and electronic files for new cases by filing materials in chronological order, preparing and printing conflict of interest sheets for assigned attorneys, and numbering the initial case materials and discovery. Upon receipt, send additional discovery to outside parties as directed by the assigned attorney.- Prepare files for closing by putting the documents in chronological order, ensuring that the relevant documents are in the file, and prepare a closing sheet for the assigned attorney’s signature.- Receive visitors, answer telephone and refer callers to staff members or take messages as appropriate. Deliver to and retrieve papers from the federal courthouse. Furnish requested information concerning pending and closed matters and cases, functions and general procedures of the office. Determine which matters should be referred to the AUSA and the urgency of the matter.- Attend meetings and trainings as may be required and appropriate.- Produce a variety of written documents and materials utilizing a wide range of office software applications, such as MS Word, MS Excel, MS Outlook, MS Access, Adobe Acrobat Professional or other databases. For example, assignments may include integrating output from different software types, e.g., tables produced by database applications and charts and graphs produced by electronic spreadsheet applications, into word processing or desktop publishing text. Products include complicated tables, graphs and charts, which may be incorporated into legal documents or courtroom presentations. Ensures all documents contain the proper format, spelling, punctuation, capitalization, and grammar.- When appropriate, provide automated litigation assistance to attorneys in trial preparation and courtroom presentations, including transcribing dictation. Utilize various software applications and graphics hardware such as scanners and plotters. Prepare documents, charts, and visual materials used in trials. Provide technical support e.g., enlarging charts and photographs, duplicating tapes and videos, and marking exhibits.- Perform other related duties as assigned. Qualifications:- At least one year of specialized litigation experience required, however over three years is preferred. - Specialized experience is defined as experience reviewing legal documents such as complaints, motions, orders, answers, pleadings, subpoenas, and libels for completeness of information; retrieving and assembling information for hearing and/or trial use, researching a variety of legal sources to obtain and/or verify information; maintaining file systems; and using automated software to produce legal related reports, documents, correspondence and related materials. - Requires excellent written and oral communication skills. - Should have hands-on familiarity with a variety of computer applications, such as MS Word, MS Excel, MS Outlook, and Adobe Acrobat. - Ability to consistently deliver highest quality work under extreme pressure will be very important.- Ability to obtain a Public Trust Security Clearance Our commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description:\n\nAbout nuuds nuuds exists to make millennial women feel confident in what they wear and to make their lives easier. We serve women who feel uncomfortable in their skin and want to feel good again. We create confidence through perfectly-fitted clothing that makes millennial women feel incredible, building a sustainable, profitable business driven by customer obsession and operational excellence. Founded by influencer and entrepreneur Daryl-Ann Denner, nuuds has grown from a small collection of T-shirts into a brand with hundreds of product styles, a cult-like customer following, and ambitious plans to become a billion-dollar global clothing brand. We’re a digital-first, community-driven brand — and every pixel we put into the world reflects that.The Role Great design at nuuds isn’t decoration — it’s a growth driver. Our visual identity lives across email inboxes, product pages, paid ads, social feeds, and campaign landing pages, and it has to work hard at every touchpoint: stopping the scroll, communicating confidence, and converting browsers into buyers. We’re looking for a Senior Graphic Designer who brings strong creative instincts alongside serious production skill. You’ll own execution across all digital channels — email, web, paid media, social, and campaigns — and you’ll come to the table with ideas, not just files. You’ll work closely with the Creative Director, who sets the overall creative direction, and your job is to help bring that vision to life while contributing concepts, catching opportunities, and elevating the work at every step. This is a high-output, high-craft role. You’ll move fast and stay sharp — producing assets that are on-brand, conversion-aware, and genuinely beautiful. You don’t wait to be told exactly what to make. You understand the brand, know the customer, and use that to fuel creative thinking that supports the team’s direction rather than replacing it.Key Responsibilities Brand Visual Identity & Design SystemsExecute and maintain the nuuds visual identity across all digital channels — ensuring consistency while contributing ideas for how the brand can evolve each season.Build and maintain comprehensive design systems in Figma, including component libraries, style guides, color systems, and typography standards for cross-functional use.Create and manage brand asset libraries including fonts, color palettes, graphic elements, templates, and seasonal toolkits.Develop custom graphic elements, typographic treatments, and visual motifs that become part of the nuuds visual vocabulary.Set and enforce design standards that ensure brand consistency across all customer touchpoints. Email Creative & Campaign DesignDesign and produce all marketing emails — including product launches, promotions, welcome flows, post-purchase sequences, win-back campaigns, and seasonal moments.Build production-ready email templates in Klaviyo (or similar ESP) with mobile-first design, accessible markup, and CRO best practices baked in.Design email creative that balances brand storytelling with clear hierarchy, compelling CTAs, and conversion-driven layouts.Partner with the email marketing team to A/B test subject line visuals, layout variations, hero treatments, and CTA design — iterating based on open rate, click rate, and revenue-per-send data.Maintain a modular email template system that enables fast production without sacrificing quality or brand integrity. Website & E-Commerce DesignDesign homepage modules, collection pages, product detail pages (PDPs), landing pages, and promotional banners for the nuuds Shopify storefront.Create seasonal site refreshes and campaign-specific landing pages that align with launch creative and drive conversion.Apply CRO (conversion rate optimization) principles to web design — understanding how visual hierarchy, imagery placement, and UX decisions affect add-to-cart and checkout rates.Design responsive layouts optimized for desktop, mobile, and tablet — with mobile as the primary experience for our customer.Partner with the development team on design handoff, QA, and implementation using Figma specs and dev-ready asset packages.Design site merchandising assets including category banners, editorial modules, and promotional callouts that support the buying journey. Campaign Creative & IdeationExecute integrated campaign creative across all digital touchpoints — translating the Creative Director’s direction into polished, production-ready assets.Actively contribute ideas during campaign concepting — bringing visual references, design concepts, and channel-specific suggestions that feed the Creative Director’s direction.Build out full campaign asset suites that scale across email, web, social, paid, and any additional channels required for each launch.Translate creative briefs into visually compelling, on-brand executions that serve both brand storytelling and performance objectives.Proactively flag creative opportunities — a trend, a format, a visual approach — and bring them to the Creative Director as inputs, not decisions. Paid Media CreativeDesign high-performing ad creative across Meta, TikTok, Pinterest, Google Display, and emerging paid platforms.Develop static, animated, and mixed-media ad formats optimized for each platform’s specifications and audience behavior.Build creative testing frameworks — designing multiple variations of hooks, visuals, and formats to support performance team’s testing roadmap.Partner with the growth team to analyze creative performance data and iterate on top-performing concepts.Maintain brand integrity in paid creative while designing specifically for conversion — understanding that performance creative has a distinct visual language. Social Media & Content DesignDesign static social assets, carousel graphics, Instagram highlight covers, Story templates, Reels cover frames, and platform-specific creative for organic and paid channels.Develop social design templates that empower the Senior Social Media Manager to produce on-brand content efficiently and at scale.Design assets that feel native to each platform — not just resized versions of other channel assets.Stay current with platform design trends, format updates, and visual best practices across Instagram, TikTok, and Pinterest.Support UGC integration by designing branded frames, overlay treatments, and reposting templates that maintain visual consistency. Motion Design & Interactive AssetsCreate motion graphics and light animations for email, web, social stories, and paid media using After Effects or similar tools.Design animated product showcases, GIF-style email banners, and looping social assets that increase engagement and dwell time.Develop interactive or scroll-triggered web modules in collaboration with the development team where applicable.Use motion strategically to highlight product features, reinforce brand personality, and elevate campaign storytelling. Cross-Functional Collaboration & ProductionPartner closely with the Creative Director, Senior Social Media Manager, and VP of Community on all campaign and content needs.Manage the digital asset production calendar — tracking deliverables, deadlines, and file organization across multiple concurrent campaigns.Maintain an organized, well-documented asset library that’s accessible across the team and optimized for fast retrieval and repurposing.Support wholesale and retail creative needs including Nordstrom partnership assets, trade materials, and co-branded collateral.Present all project proposals and creative directions for approval before production begins.What You Bring Required Experience & Skills5–8 years of experience in digital graphic design, with a portfolio that demonstrates senior-level thinking and execution.Strong portfolio showcasing work across email marketing, eCom web design, paid social, and campaign creative — ideally in fashion, beauty, or lifestyle DTC brands.Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma.Hands-on experience designing email creative inside an ESP — Klaviyo experience strongly preferred.Experience designing for Shopify storefronts, including PDPs, collection pages, and homepage modules.Solid understanding of CRO principles and how design decisions affect eCom conversion metrics.Experience building and managing design systems and component libraries at scale.Bachelor’s degree in Graphic Design, Visual Communications, or related field. Technical & Platform ExpertiseDeep fluency in designing across digital formats — email, web, social, and paid — with an understanding of how each channel has unique requirements and constraints.Experience with responsive and mobile-first design principles, with strong working knowledge of how designs translate across device types.Familiarity with design handoff workflows and collaboration with front-end developers using Figma specs and annotated files.Knowledge of file optimization, image compression, and asset preparation for web and email performance.Experience with A/B creative testing methodologies and the ability to design variants for structured testing programs.Motion design capability using After Effects, Lottie, or similar tools for animated web and email assets.Creative & Strategic ThinkingStrong typographic sensibility and an eye for layout, whitespace, hierarchy, and color that reflects a fashion-forward, premium aesthetic.Ability to receive a creative direction and expand it thoughtfully — filling in gaps, making smart visual decisions, and adding value without overriding the brief.Comes with ideas — you actively bring visual references, creative concepts, and channel-specific suggestions to the Creative Director as inputs to the process.Ability to balance creative ambition with performance accountability — your best work looks great and drives results.Ability to manage multiple projects across multiple channels simultaneously without dropping quality or missing deadlines. Leadership & Personal QualitiesEvery design decision starts with “Would our customer stop and feel something?” (core value: “Don’t %#@! The Customer”) Customer Obsession:You hold yourself to a standard of work that sets the benchmark, not meets it (core value: “Somebody Has to Be the Best”) Excellence Pursuit:You design for every woman — inclusive sizing, diverse representation, and imagery that makes all customers feel welcome (core value: “You Can Sit with Us”) Inclusive Design:You move from concept to production efficiently and don’t let perfection block progress (core value: “Forward, Always Forward”) Action-Oriented:You choose authentic, brand-true design over trend-chasing (core value: “Do the Right Thing — Even When It Sucks”) Integrity-First:You read performance data and use it to sharpen your design decisions (core value: “Success & Failure Are Not Emotional”) Data-Informed: Bonus QualificationsExperience designing packaging, hangtags, or retail display materials for wholesale environments.HTML/CSS knowledge for email production or basic web asset implementation.Experience with video editing or short-form social video production.Familiarity with UGC workflow design — creating branded templates and overlays for community content.Background in fashion, apparel, or women’s lifestyle brands.What We Offer Competitive Compensation PackageBase salary commensurate with experience.Performance-based annual bonus tied to creative impact and business results.Comprehensive health, dental, and vision insurance.10 days PTO + 3 sick days + 7 company holidays. Creative Impact & GrowthOwnership of nuuds’ digital visual identity at a pivotal moment in the brand’s growth.Direct collaboration with the Creative Director and founder on brand-defining creative work.Opportunity to operate at art director level — shaping campaigns and direction, not just executing them.Professional development including design conferences, workshops, and tool access.A fast-moving creative environment where your work reaches millions of engaged customers. Employee Experience & Perks30% discount on nuuds and tones products.Early access to product launches and exclusive samples.Collaborative, inspiring work environment in Dallas HQWork alongside a founder with one of the most engaged creator networks in fashion.How to Apply Ready to design for a brand where your work genuinely moves the needle — for the business and for how women feel about themselves? We want to see what you’ve built. Please submit:Your resume highlighting relevant digital design and eCom experience.A portfolio showcasing work across email, web, social, and campaign creative — include metrics or context where available. A brief note on your design philosophy and how performance and brand aesthetics coexist in your work.References who can speak to your design quality, creative thinking, and ability to execute under deadline.Why nuuds At nuuds, design is not a support function — it’s a core driver of how we acquire customers, build loyalty, and tell our story. You’ll work in an environment where your creative opinion is valued, your technical skills are stretched, and your work has a direct line to business outcomes. We’re looking for someone who loves the craft enough to obsess over the details, and cares enough about the brand to push back when something isn’t right. If that sounds like you, we’d love to talk. nuuds is an equal opportunity employer committed to creating an inclusive environment for all employees.

This role is to provide onsite (5 days per week) Desktop Support (e. Provide support for conference room technology (pre-meeting testing and in-meeting troubleshooting) • Assists with device installation or moves (disconnect/reconnect), managed print setup and troubleshooting, mobile device config

Consulting is a technology consulting firm offering Managed IT Support Services to our clients. Responsible for handling escalated support from Level 1 technicians in a professional and timely manner relating to all technology. IT Support relating to technical issues involving Microsoft’s core bus

Provide basic EMR support, including login access and user troubleshooting. Coordinate with the off-site tech team to support system stability and minimize downtime. You’ll be our go-to local tech, with support from a broader team when needed.

Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services. Install and support network components including routers, switches, firewalls, backup systems, Network area storage, end-user workstat

Supporting the day-to-day operations of our production infrastructure — resolving incidents, investigating alerts, and keeping systems healthy.

Success in this role is defined by consistent, accurate technical execution, clear communication with clients and internal teams, and a commitment to maintaining the company’s reputation for dependable, client-centered technology support. Perform onsite and remote troubleshooting of computers, ser

Microsoft 365 Certified: Modern Desktop Administrator Associate. Proficiency in Windows 10/11 support and device configuration. Experience supporting Office 365, Teams, Outlook, OneDrive.

Digacore Consulting is a technology consulting firm offering Managed IT Support Service to our clients. We maintain a positive and supportive working environment with a strong focus on team orientation and individual professional growth, inspiring innovation. In this role, you will provide advanced

We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Support the Salesforce Center of Excellence (CoE) by advising on governance, technical policies, and solution reviews. Deliver end-user support, create training m

We provide technical support to ensure our operations run flawlessly during live game days, while simultaneously partnering with departments to design custom automation and AI workflows. IT Support & Helpdesk Operations. Support user provisioning, deprovisioning, and role-based access control (RBAC)

Represents Workfront across the organization while collaborating with peer system owners to maintain and support a connected, interoperable enterprise tool landscape. Provides configuration support across other enterprise project systems, including Microsoft Dynamics 365, Project Operations, Po

The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. As a result, we are constantly providing our teams with the high

This role is pivotal in ensuring the smooth operation of our internal systems and tools, providing essential support across the organization. Provide support and maintenance for internal server infrastructure. Provide technical support and assistance related to the Odoo ERP system.

Windows and macOS support in business environments. Supportive, team-oriented culture. Back Bay Networks is a dynamic and growing Managed Services Provider (MSP) focused on delivering exceptional IT support and solutions to a diverse client base.