Associate Software Engineer (Full-Stack) - Client Enablement
hace 5 días
Falls Church
Job DescriptionAssociate Software Engineer (Full-Stack) – Client EnablementLocation: Falls Church, VA (must be on-site in office, with partial telework flexibility) Full-Time | Permanent Are you a fast learner who thrives in a collaborative environment and loves helping others with technology? We're seeking an Associate Software Engineer (Full-Stack) for Client Enablement who’s not only tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms. If you're ready to grow your career while supporting mission-critical systems, solving problems, and making a real impact, we would love for you to apply! What You’ll Do: • Ensure smooth and efficient operation of software systems across multiple platforms and environments., • Deliver outstanding technical and customer support, engaging clients with empathy, clear communication, and a solution-focused mindset., • Proactively collaborate with a supportive and dynamic technical team to troubleshoot, optimize, and maintain mission-critical applications., • Leverage low-code/no-code tools to streamline workflows, automate processes, and enhance system capabilities with agility and minimal custom development., • Install, configure, and maintain software systems and components across diverse user environments to meet performance and usability standards., • Monitor system performance proactively, addressing potential issues before they impact users or operations., • Manage user accounts and permissions with a strong focus on security, efficiency, and user experience., • Create and maintain detailed technical documentation, and actively contribute to a growing internal knowledge base., • Log, track, and resolve support tickets in a timely, transparent, and customer-centric manner., • Embrace a culture of continuous improvement—sharing ideas, supporting teammates, and contributing to a positive, inclusive work environment that values innovation and collaboration.Essential Qualifications:, • Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related technical discipline., • 2+ years of professional experience in software development, technical support, or system administration in a production or enterprise environment., • Strong foundation in full-stack development, including experience with at least one back-end language (e.g., Java, C++) and one front-end framework/library (e.g., Angular, React, JSP)., • Familiarity with web technologies and protocols (HTML, CSS, JavaScript, REST APIs)., • Proficiency in writing and troubleshooting SQL queries; understanding of relational databases (e.g., MSSQL, Oracle)., • Hands-on experience with software configuration, deployment, or maintenance in hybrid cloud/on-prem environments., • Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows., • Working knowledge of version control tools such as Git and SVN., • Understanding system security principles including access control, identity management, and secure software configuration., • Strong troubleshooting, analytical, and diagnostic skills to investigate, analyze, and resolve technical issues efficiently., • Demonstrated ability to communicate technical concepts to non-technical users in both written and verbal forms., • Proven ability to work independently and collaboratively in agile or cross-functional teams., • Quick learning ability—you’re comfortable picking up new tools, workflows, and platforms., • A team-oriented mindset, you work well with others, communicate clearly, and contribute positively., • A service-first attitude—you thrive in customer-facing situations and enjoy helping people solve technical challenges., • Strong troubleshooting and analytical skills., • Authorization to work in the U.S., • Ability to obtain and maintain a U.S. government Public Trust clearance.Preferred Qualifications:, • Deep knowledge and experience in front-end or back-end development frameworks (e.g., React, Angular, Node.js, Spring)., • Master’s degree in Computer Science or equivalent experience., • Proficiency in writing complex SQL queries, procedures, or reports., • Exposure to DevOps practices, CI/CD pipelines, or infrastructure automation tools (e.g., Jenkins, GitHub)., • Experience supporting or developing within enterprise IT environments or customer-facing technical roles., • Demonstrated success in building strong user relationships and delivering high-quality client support., • Strong written and verbal communication skills. BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Powered by JazzHR XXsfTs3b9Z