Technical Solutions Engineer
hace 1 día
Gilbert
A company is looking for a Product Engineer / Tech Solutions Engineer (Proxy). Key Responsibilities Troubleshoot and resolve technical issues for customers Analyze product usage data Create documentation and best practices for customers Collaborate with engineering and product teams to eliminate the root causes of technical and adoption problems Qualifications Bachelor's degree in Computer Science, Electrical Engineering, Physics, Network Engineering, or related field Previous engineering background Strong understanding of networking fundamentals (TCP/IP, TLS, routing, DNS, HTTP/HTTPS) Proficiency in SQL for data analysis and troubleshooting Experience with observability and analytics tools (Grafana, DataDog, Amplitude, PostHog, or similar)