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Job Description The Entertainment Associate will be a team player who is willing to learn, be adaptable on the fly, and handle the day-to-day responsibilities of a fast-paced sports and entertainment environment. This person will assist with the gameday entertainment for all Nationals home games and other events as required, while also helping lead the NatPack throughout the course of the baseball season. This person must be available to work evenings and weekends as the baseball season requires, have strong time management skills, and be reliable to work independently on projects. The Associate will need to be available to work in person in Washington, DC from approximately February – November 2026. Essential Duties and Responsibilities: • Greet National Anthem performers and Color Guard, while coordinating the sound checks and walkthroughs., • Book Color Guards for all Nationals home games., • Assist with the Presidents Race and ideating fresh races from start to finish., • Set-up the NatPack room after every game with prizing and scripts., • Keep entertainment storage, NatPack room, and Mascot room clean and organized., • Collaborate with entertainment team to come up with new ideas for in-game features and skits., • Assist with postgame concerts performing artist runner tasks and pushing out staging, • Assist the Senior Manager, Game Presentation with military game process including paperwork for flyovers and military assets., • Assist with paperwork process such as purchase requisitions, contracts, travel request forms, and vouchers, • Drive the Mascot Van to external appearances and other events., • Successfully pass a background check., • Available for entire term of the role and availability to work all Nationals home games., • Ability to frequently work nights and weekends., • Authorized to work in the United States., • Must have a valid driver’s license and reliable transportation to and from Nationals Park. The projected wage rate for this position is $17.95 per hour. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range. Equal Opportunity Employer: The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.

Job DescriptionPosition Title: Lead Tour Guide (LTG) * Job Type: Full-Time. * Job Location: Bureau of Engraving and Printing, Washington, D.C. * Requirements: The candidate shall have a: * U.S. citizenship * Minimum 3 years of customer service experience in a tour setting * At least 1 year public speaking experience with groups over 30 * At least 1 year experience with Microsoft Office Suite * Current CPR certification * Must pass BEP security clearance * Duties: The candidate must: * Support the SLT in supervising daily tour operations * Ensure proper assignment of tour guides for daily and special events * Conduct tours for general and specialized audiences * Maintain readiness of tour materials and equipment * Serve as backup for PM or TS when necessary * Enforce tour policies, crowd control, and safety procedures Powered by JazzHR KNbVD7oVl4

Job Description Title: Tour Guide Location: Washington, DC Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide! This tour starts at 10pm. Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city. Ghost Tour Guide Pay & Benefits: • $50 - $150 per tour(including tips), • TIPS!! These can range from $20 to over $100 for a 1-2 hour tour, • Cash bonuses for good reviews, • Free or discounted tours for you and close family/friends all over the country, • Flexible schedules, fun part-time work, ability to earn tips in addition to pay, • The chance to get to know your city and meet a lot of fun people from all over the country!To learn more about our Ghost Tour Guide here is a short video: Ghost Tour Guide Requirements • Qualified candidates should be skilled in public speaking, • Applicants should reside near downtown (within 25 miles) and have reliable transportation, • Applicants should be passionate about storytelling and history, • Willing to work at 10pm. US Ghost Adventures offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country! Have questions about the job or the company? Visit our careers page and fill out the form to contact us! Follow the link below, click “apply now,” choose your city, and tell us why you would make an expert ghost guide and storyteller! One of our Ghost Guide Recruiting Specialists will reach out to you shortly: Powered by JazzHR 9hmJsvIGIx

Job DescriptionSalary: Food Tour Guides Wanted in San Sebastian. Do you want to work for the most exciting food tour company in Europe? Can command a crowd, make them laugh and have everyone literally eating out of the palm of your hand? Eating Europe, is the largest company specialising in culinary tours and activities across Europe. The company started in Rome, Italy in 2011 then expanded into cities across Europe. Since its start, Eating Europe has welcomed over 400,000 clients who have left over 10,000 positive reviews on Tripadvisor and other review online sites which is in large part due to the world class food tour guides that are a major part of our team. As an Eating Europe food tour guide you will be trained and continually supported in giving a world-class experience to your guests. We are currently looking for food tour guides in San Sebastian, Spain. ESSENTIAL DUTIES AND RESPONSIBILITIES • Be knowledgeable about Spanish cuisine and culture, entertaining, engaging, and empathetic with all of our customers on tour, • Manage the visits to our restaurant and food shop partners in the best way for our guests and our partners, • Troubleshoot and think on your feet when needed to make sure everything runs smoothly, • Small administrative responsibilities such as checking guests in and contacting vendors before your tour begins, • Must have weekend availability WE WANT TO HEAR FROM YOU IF: • You love Spain, its food, its culture and people, • You have a charismatic personality with a sense of humor and a deep passion for food and travel., • You are a strong storyteller in English, • You are flexible in working hours, including weekends TO APPLY YOU MUST EMAIL US ALL OF THE FOLLOWING INFORMATION to Alaia Ortega at To apply, attach a copy of your CV. In the body of the email please include the following information: • Your Availability- how many days per week, if relevant the time of day you are available, • How long you have been living in S. Sebastian, or if S. Sebastian is your hometown, • Whether you have worked as a tour guide in the past. If so where and for how long, • If you currently work as a freelancer, • If you have ever worked in the food or restaurant sector

Job Description Context Travel is always looking for great experts and licensed guides in cities around the world! If you think you fit the bill or know someone who does, please apply via our guide application here. Context offers cultural and historical tours and activities led by deep subject-matter experts in over 60 destinations around the world. With coverage of lesser-known locales as well as main city sites, our expert guides take clients through in-depth, thematic topics to help them get to know a city more deeply. Context tours are designed to be the ideal environment for learning—they are conversation-driven experiences that are structured, but never scripted. From Paris to Tokyo to New York to Mexico City, we have a global network of architects, historians, food experts, ecologists, archaeologists, artists - and more - showing their cities to intellectually curious clients. Join our global community of guides and experts and learn more about the benefits of working for an international travel company, a learning organization invested in sustainability and transformational travel. Our experts work on a freelance basis, according to their schedules and expertise. There are no fixed hours per week. It's a great opportunity for Ph.D. students, professors, tour guides, or academic enthusiasts. We welcome applications from individuals with the following profession or expertise: • Architecture, • Anthropology, • Art and Art History, • Archaeology, • Food and beverage, • History, • Religion and Theology (and especially Jewish Heritage), • Sociology, • Urban planning and/or environment, • Applicants should hold a higher degree (MA or Ph.D.) in any of the above disciplines or an equivalent credential and/or have licensure to lead tours as required by cities or venues, • An ability to connect with people of all ages is essential, and demonstrated experience working with or teaching children is a plus Feel free to share this opportunity with others who you think might be interested! Context Travel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know. Powered by JazzHR x2snNAPBKS

Job Description Context Travel is always looking for great experts and licensed guides in cities around the world! If you think you fit the bill or know someone who does, please apply via our guide application here. Context offers cultural and historical tours and activities led by deep subject-matter experts in over 60 destinations around the world. With coverage of lesser-known locales as well as main city sites, our expert guides take clients through in-depth, thematic topics to help them get to know a city more deeply. Context tours are designed to be the ideal environment for learning—they are conversation-driven experiences that are structured, but never scripted. From Paris to Tokyo to New York to Mexico City, we have a global network of architects, historians, food experts, ecologists, archaeologists, artists - and more - showing their cities to intellectually curious clients. Join our global community of guides and experts and learn more about the benefits of working for an international travel company, a learning organization invested in sustainability and transformational travel. Our experts work on a freelance basis, according to their schedules and expertise. There are no fixed hours per week. It's a great opportunity for Ph.D. students, professors, tour guides, or academic enthusiasts. We welcome applications from individuals with the following profession or expertise: • Architecture, • Anthropology, • Art and Art History, • Archaeology, • Food and beverage, • History, • Religion and Theology (and especially Jewish Heritage), • Sociology, • Urban planning and/or environment, • Applicants should hold a higher degree (MA or Ph.D.) in any of the above disciplines or an equivalent credential and/or have licensure to lead tours as required by cities or venues, • An ability to connect with people of all ages is essential, and demonstrated experience working with or teaching children is a plus Feel free to share this opportunity with others who you think might be interested! Context Travel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know. Powered by JazzHR W7kiR2RDmM

Job Description Music Bingo, Trivia, and Karaoke Host Applicants must complete ALL screener questions to be considered for this position. Are you outgoing, energetic, and reliable? Are you looking for a great part-time job that allows you to interact with people, and is something that you WANT to do? Then you should apply to work for Top Shelf Trivia! We conduct hundreds of shows each week in cities across the country, and we are looking for qualified individuals to join our growing team. YOU NEED TO HAVE: • An engaging personality, • A laptop or tablet, • Reliable transportation, • A consistent night and time available each week Responsibilities and Details • Host live entertainment events, • Engage with customers If this sounds like the right fit for you, APPLY NOW! Requirements • An engaging personality, • A laptop or tablet, • Reliable transportation, • A consistent night and time available each week The starting pay is $20/hour with the opportunity for an increase with experience.

Job Description This IT Project Manager role provides principal-level advisory and thought leadership to senior DARPA executives, including the Chief Information Security Officer (CISO) and senior ITD Staff. As an IT Project Manager, you will be a key strategic resource, shaping the agency's approach to cybersecurity across its most advanced and sensitive technology portfolios. Seeking a distinguished expert with extensive, deep experience in IT Project Management with a focus on High Performance Computing (HPC) support. You will operate with a high degree of autonomy to provide strategic foresight, critical technical analysis, and authoritative guidance, ensuring that security is an enabler of innovation for DARPA's high-risk, high-reward programs. Key Responsibilities • Provide primary support to the government's HPC Director, Support to the HPC Director., • Maintain close communication between PM/OD personnel and the HPC Director regarding current and future HPC requirements across the agency., • Support the HPC Director in overall HPC Strategy Development and Execution for the agency., • Engaging with external DoW partners and investors in HPC related initiatives., • Allocate DARPA-assigned CPU compute hours on HPCMP and DARPA systems., • Provide day-to-day linkage with DARPA organizations, the HPCMP and other S/AAAs across the HPCMP community., • Ensure Project Leaders and authorized HPCMP users are performing work in support of DARPA and the DoD., • Implement HPC requirements surveys, resource allocation, resource monitoring and resource reallocation., • Provide guidance to users on which HPC assets are appropriate for their projects., • Trade allocations with other S/AAAs across the HPCMP community. High Performance Computing Modernization Program (HPCMP). * Minimum Top-Secret clearance, eligible for access to SCI and SAP. Blue Sky Innovators, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are a qualified job seeker with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation, please email us at and provide your name and contact information. Please note: this is only for job seekers with disabilities requesting an accommodation.

Job Description About Us: Vanderweil Engineers is one of the largest and most respected privately-held MEP engineering firms in the United States. Sustainability is at the core of what we do. Vanderweil is a founding signatory of both the AIA 2030 and the MEP 2040 Challenges. Over 300 of our projects — a combined total of nearly $24 billion in construction — have achieved certification under frameworks such as LEED®, WELL, Fitwel, SITES, and Green Globes. Recent projects include the largest solar photovoltaic array in New York City, multiple net-zero designs, a research facility designed to be the world’s most sustainable lab, and a zero-carbon steam-generating heat pump which will reduce the emissions of millions of square feet in Greater Boston. About This Opportunity: If you’re looking for an opportunity to grow your career with some of the best minds in the industry on world-class projects, we’re looking for you. We offer stable career growth via our expanding book of services and geographic footprint across a diversified project mix. Join us to do the best work of your career as a Senior Building Performance Engineer (Hybrid Role) in our growing Building Performance Group in Boston, MA, or in one of Vanderweil’s offices in New York, NY; Newark, NJ; Philadelphia, PA; Alexandria, VA; Atlanta, GA; or Miami, FL. As a Senior Building Performance Engineer, you will proactively collaborate with our project managers and engineers internally, as well as externally with our owner, design, and construction partners, to provide the analyses and insights that help clients solve complex challenges. Some of your responsibilities will include the following: • Propose holistic energy, water, and carbon reduction opportunities early in the design process, and back those ideas up with rigorous analysis and thoughtful data visualizations to clearly communicate complex concepts., • Evaluate architectural and MEP system design to optimize performance and track progress toward project goals., • Lead junior engineers[CS1] to create complex energy savings calculations and technical client-facing reports. Educate, delegate, and provide quality control for their analysis efforts., • Research and synthesize applicable energy codes & policies. Compare compliance paths to advise owners and design teams and minimize risks to projects., • 7-15 years of building performance analysis or design engineering in a consulting environment., • Bachelor’s or master’s degree in mechanical engineering, energy systems, or architectural engineering., • Experience with eQuest, IES, EnergyPlus, or similar, and the ability to generate spreadsheet energy calculations., • Holds a PE registration., • LEED AP BD+C, BEMP, CPHC, and/or CEM Credential, • Experience mentoring, training, or overseeing work of less experienced engineers, • Field experience including performing field surveys for energy audits, observation of construction progress, commissioning, and/or operating a facility. We know that work/life integration is important to our employees. Our hybrid work style (up to 2 days remote per week) allows team members to have flexibility while building their skills through in-person exposure to industry experts. We prioritize wellness with programs that support physical and behavioral health, and we’re proud to foster an equitable and inclusive workplace. Learn more about our culture at . The total compensation that we expect to pay for this position is dependent on years of experience, licensure, education, geographic location, and project portfolio but expected to be in the $70,000 to $140,000 range. Vanderweil Engineers is an equal opportunity employer committed to diversity with a work environment free of discrimination and harassment.

Job DescriptionSalary: Enterprise Technology Services (ETEK) is looking for a Design/Production Assistant to join our Creative Services group supporting the U.S. Mint. This position will support our creative team with building print and digital media. Responsibilities: * Play a key role on the creative services team contributing to data management, workflow, and knowledge management efforts * Create and maintain a file naming convention, file architecture, and other data management tasks * Create and design various materials for print and digital collateral using Adobe Creative Suite * Ensure projects are completed with high quality and on schedule * Prioritize and manage multiple projects within design specifications * Work with a wide range of digital media and use graphic design software * Operate large-format printers and digital print production equipment Qualifications: * Background in graphic arts, design, communications, or related field * 2 - 4 years of experience in graphic design or digital media * Demonstrated proficiency with SharePoint-based applications and technologies, including but not limited to, Forms, Planner, and Bookings * Knowledge of design fundamentals, typography, print, and web * Knowledge of Adobe Creative Suite * Strong analytical skills * Excellent eye for detail * Must possess excellent project management skills, communication skills, and a strong work ethic * Ability to work on a team and communicate effectively and professionally verbally and in writing * Ability to multitask and work on a variety of projects at once, switching between them as necessary * Willingness to learn skillsets not currently possessed ETEK is proud to be an Equal Opportunity Employer (EEO) and Affirmative Action (AA) employer. We are committed to providing all qualified candidates consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, protected veteran status, disability, national origin, genetic information, or any other protected status. * US Citizenship or documented proof of eligibility to work in the US is required. Applicants selected will be subject to a Government investigation and must meet eligibility requirements to obtain Government clearance.

Job DescriptionTrauma Performance Improvement Coordinator Howard University Hospital | Washington, DC Role Summary As the Trauma Performance Improvement Coordinator at Howard University Hospital, you will partner with the Trauma Medical Director and Trauma Program Manager to drive quality and improve outcomes across every discipline involved in the care of the injured patient. Reporting to the Director of Trauma Services, you will coordinate and facilitate our multidisciplinary trauma performance improvement (PI) program — leading peer review, analyzing registry data, identifying variances, and ensuring loop closure on the issues that matter most to patient safety and Level I Trauma Center designation. If you are an experienced trauma, emergency, or critical care nurse with a passion for data-driven quality improvement, this is your opportunity to help shape outcomes at one of the nation’s most storied academic medical centers and a designated DC Level 1 Trauma Center. What You’ll Do Performance Improvement Program Leadership • Implement and maintain a multidisciplinary trauma performance improvement (PI) program aligned with regulatory standards and Level I Trauma Center requirements, • Partner with trauma program leadership to ensure ongoing compliance with American College of Surgeons (ACS) and other applicable trauma center designation standards, • Coordinate and support trauma peer review, morbidity and mortality (M&M) meetings, and outcomes reporting, • Identify, validate, and document trauma-related variances, complications, and quality indicators, • Conduct clinical rounds and concurrent chart reviews to assess care quality and identify improvement opportunities in real time, • Monitor adherence to hospital and trauma policies, procedures, and evidence-based clinical practice guidelines, • Analyze trauma data and generate reports using the trauma registry and other data systems to support decision-making, • Maintain accurate, secure documentation of PI activities, including meeting records, case reviews, and follow-up actions, • Participate in trauma-related research, education, and professional organizations to support program development and continuous learning, • Ensure all PI activities align with professional standards, regulatory agency requirements, and institutional policies, • Promote adherence to the Health Sciences Compliance Program, Howard University Code of Ethics, Health Sciences Standards of Conduct, and HIPAA, • Attend all mandatory compliance training, including HIPAA Privacy training, • Bachelor of Science in Nursing (BSN) required; Master’s Degree in Emergency/Trauma, Critical Care, or related field strongly preferred, • Current Registered Nurse (RN) licensure in the District of Columbia (or eligibility), • Basic Life Support (BLS) certification through the American Heart Association, • Trauma Certified Registered Nurse (TCRN) certification required within one (1) year of hire, • Minimum five (5) years of nursing experience in Emergency, Trauma, or Critical Care, • Minimum three (3) years of quality improvement experience, • Working knowledge of trauma registry systems with the ability to abstract data for reports, presentations, and research, • Working knowledge of ICD-10 medical coding, • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook, • TCRN certification at time of hire, • Demonstrated experience in clinical performance improvement, • Familiarity with the American College of Surgeons (ACS) trauma center verification process, • Experience with the Trauma Quality Improvement Program (TQIP), • Work-life balance, • Recognition and rewards for professional expertise, • Competitive, comprehensive benefit plans including health, disability, vacation, sick leave, and 403(b) retirement plan, • Tuition remission at Howard University for you and/or eligible dependent children — up to two (2) courses per semester Howard University Hospital (HUH) is the nation’s only teaching hospital located on the campus of a historically Black university. With a legacy dating back to 1862 — when it operated as Freedmen’s Hospital, providing care and refuge to those who had been denied it elsewhere — HUH has grown into one of the most comprehensive healthcare facilities in the Washington, D.C. metropolitan area and is a designated DC Level 1 Trauma Center. Today, HUH continues its proud tradition of delivering exemplary, patient-centered, and culturally responsive care to the community, while providing exceptional learning and professional development opportunities for the next generation of healthcare professionals. Position Details DepartmentTrauma ServicesDivisionOperationsReports ToDirector, Trauma ServicesFLSA StatusExemptScheduleFull-Time | Monday – Friday, 8:00 AM – 4:30 PM, with occasional evening or weekend coverage based on operational needs Pay & Schedule This is a full-time, exempt position. Salary range: $75,000 – $99,000 annually, commensurate with experience and qualifications. Compliance Statements Culture of Care: Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety. Equal Opportunity Employer: Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law. Reasonable Accommodation: Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at . Pay Transparency: Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors. Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Job Description Hours of Operations The core hours of operations are 8:30 am - 5:00 pm. The person will need to be onsite 4 days per week. Company Overview Enlightened is supporting a leading healthcare organization in Washington, DC, in hiring a Performance Sustainability Manager to support the Healthy DC Plan (BHP). This role is focused on strengthening health plan operations, improving performance outcomes, and driving cross-functional execution across key business areas. What We’re Looking For… The Performance Sustainability Manager is an execution-focused role responsible for driving operational performance across the Healthy DC Plan. This individual will work closely with the Director of Operations to help stabilize and scale the plan by improving key metrics, identifying operational gaps, and ensuring follow-through on critical initiatives. This role requires a strong understanding of health plan operations, including claims, eligibility, provider operations, utilization management, and member services. The ideal candidate brings structure to complex environments, proactively identifies issues, and drives solutions that improve overall plan performance. We’re looking for someone who is: • A hands-on, execution-driven leader, • Able to bring structure and clarity to complex environments, • A problem-solver who identifies gaps and drives resolution, • Develop and implement performance metrics to track progress across internal and regulatory requirements, including:, • Call center SLAs, • Claims timeliness, • Grievances and appeals, • Provider credentialing, • Utilization management turnaround times, • Drive product strategy and planning aligned with enterprise goals, focusing on continuous improvement and measurable outcomes, • Monitor progress of Healthy DC Plan initiatives, identify risks early, and ensure alignment with business objectives, • Partner with executive leadership and cross-functional teams to identify and implement performance improvements, • Collaborate with internal stakeholders and external vendors to achieve target performance metrics, • Support business performance reporting and contribute to business reviews, • Coordinate issue resolution with Medical Affairs and Provider Services related to quality of care, complaints, and grievances, • Identify operational gaps and lead efforts to resolve issues related to:, • Claims processing, • Eligibility discrepancies, • Provider configuration and access, • Prior authorization rules, • Individual contributor role (no direct reports) Education: • Bachelor’s degree required, • 3+ years of experience leading cross-functional initiatives, • Experience driving implementation-focused change in complex environments, • Strong background in health plan or payer operations (Medicaid, Exchange, or similar), • Deep understanding of health plan operations, including:, • Claims, eligibility, and enrollment, • Provider operations and credentialing, • Utilization management, • Contact center/member services, • Ability to identify operational breakdowns and resolve issues proactively, • Experience working within health plan systems (e.g., Facets, JIVA, or similar platforms), • Strong understanding of regulatory and compliance requirements, • Ability to assess downstream impacts across systems and workflows, • Working knowledge of ACA Exchange products, • Experience supporting or scaling health plan implementations, • Familiarity with common operational challenges such as:, • Eligibility feed issues, • Claims defects, • Provider setup delays The expected salary range for this position is listed above. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. At Enlightened, we pride ourselves on offering a comprehensive and industry-competitive benefits package to our full-time employees. Our benefits include: • Medical/Dental/Vision Insurance with Health Savings Accounts (HSA), • Flexible Spending Accounts (FSA), • 401(k) Retirement Plan, • Paid Holidays, Vacation, & Sick Leave Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.

Job Description Position: Director, Office of Program Performance (OPP) Location: 1825 I (Eye) Street, Suite 800, NW, Washington, DC 20006 Department: Office of Program Performance Employment Status: Regular/Full-Time/Exempt Schedule: Hybrid. 2 days/week per LSC’s Hybrid Work Policy. ABOUT LSC: Established by Congress in 1974, the Legal Services Corporation (LSC) is the country’s single largest funder of civil legal aid for low-income Americans. LSC currently funds roughly 129 independent nonprofit legal aid organizations with more than 900 offices throughout the nation. LSC’s mission is to promote equal access to justice and provide grants for high-quality civil legal assistance to low-income Americans. JOB FUNCTION: Under the direction of the Vice President for Grants Management (Vice President), and with the assistance of the office’s Deputy Directors, the Director of the Office of Program Performance (OPP) oversees multiple grant programs and initiatives, and ensures consistent, high-quality execution of grant making and grant oversight of LSC grantees. The Director is responsible for setting office priorities, managing operations, coordinating with internal and external stakeholders and ensuring that LSC leadership has the information necessary to make informed funding and policy decisions. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Assists the Vice President in all aspects of LSC’s oversight of the programmatic performance of LSC’s grantees. Works closely with the Vice President, OPP Deputy Directors and the Directors of the Offices of Compliance and Enforcement (OCE), Data Governance and Analysis (ODGA) and Training and Technical Assistance (OTTA) on building the capacity of LSC grantees., • In coordination with internal stakeholders, oversees the full grant life cycle (competition, award, programmatic oversight) for multiple grant programs including Basic Field, Technology Initiative, Pro Bono Innovation and Disaster grants. Ensures consistent application of policies and procedures. Recommends needed process and policy changes. Reviews application evaluations and grant recommendations prepared by staff and makes grant recommendations to LSC leadership. Coordinates with LSC’s Office of Compliance and Enforcement on subgrants. Ensures that LSC’s President and Vice President have the best information available with which to make funding, renewal, and other decisions related to LSC grantees., • Responsible for the implementation for and oversight of the Herbert S. Garten Loan Repayment Assistance Program, including managing the annual award cycle, recipient monitoring, and coordinating among internal stakeholders., • Directly supervises staff assigned to the Director and retains ultimate accountability for OPP staff performance and development. Partners with and empowers Deputy Directors to fulfill their supervisory responsibilities, including evaluation of assigned staff and final review of oversight visit reports. Demonstrates strong coaching, team building, and conflict management skills to lead a diverse, mission-driven department. Cultivates an inclusive and supportive work environment, addresses complaints and grievances fairly, and meets regularly with staff to advance strategic priorities and individual development., • Oversees the annual calendar of work including general review of workloads, assignments and responsibilities across the office. In consultation with the OPP Deputy Directors, determines composition of teams for on-site visits to LSC grantees and develops and implements annual schedule for teams for on-site visits. Provides strategic vision and operational leadership to strengthen OPP's departmental infrastructure, including, systems, tools, workflows, and coordination processes that enable staff to collaborate effectively. Develops and continuously improves OPP’s internal operations frameworks, including the OPP Procedures Manual, workflow documentation, and reporting protocols. Drives continuous improvement and change management efforts, ensuring that operational enhancements are effectively communicated, adopted, and sustained across the office., • In consultation with the OPP Deputy Directors and staff, develops strategic and performance plans for OPP to attain office goals consistent with LSC policy and LSC’s strategic plan., • In coordination with the OPP Deputy Directors, develops and manages the OPP budget. Sets annual goals and objectives for the office and for staff, and identifies and provides appropriate training, support, and guidance to OPP staff., • Leads OPP’s efforts to promote the continuous improvement of grantees’ capacity to provide high quality, effective, and efficient legal services. Directs OPP’s programmatic oversight activities and grant making investments to assess service delivery approaches, identify systemic gaps, and elevate model practices., • Leads OPP’s efforts to evaluate, adopt, and integrate the use of artificial intelligence and other emerging technologies into office operations as well as grantmaking and oversight. Champions the responsible use of AI within OPP., • Coordinates with the Office of Compliance and Enforcement on all aspects of the full grant life cycle (competition, award, and oversight) ensuring that LSC is taking a holistic approach in engaging with LSC grantees., • In consultation with the Office of Training and Technical Assistance, recommends, plans, and implements policies and procedures for the evaluation of grantee legal aid programs and for the delivery of appropriate training and technical support to grantee programs; leads the OPP liaisons in partnering with OTTA to develop consistent oversight and training materials for grantees and supports OTTA’s maintenance and enhancement of LSC University., • In consultation with the Office of Data Governance and Analysis, promotes data-driven oversight and decision making across OPP by identifying evaluation protocols, metrics, and analytic tools to assess grantee performance, guide resource allocation, and inform strategic priorities. Ensures that OPP staff are proficient in using LSC’s data systems., • Coordinates OPP personnel matters with the Office of Human Resources, including recruiting and hiring regular and temporary employees, orientation, professional development and training, designation of work assignments, review of performance plans, and implementation of performance evaluations. Assures that LSC’s personnel policies are consistently applied to OPP staff., • Serves as a member of LSC’s senior management team, working in close coordination with other senior managers regarding policy issues pertaining to corporate operations and LSC’s relationships with its grantees., • Assists with drafting letters and policy memoranda to implement and interpret requirements to comply with the LSC Act, appropriation riders, and restrictions established by Congress., • Responds to requests for information from LSC staff, grantees and others regarding programmatic matters and OPP activities., • Coordinates with the Office of Legal Affairs in the development of regulatory policy related to program operations., • Promotes and models a culture of inclusiveness, diversity and equal opportunity within OPP and across LSC., • Effectively articulates LSC’s mission and philosophy. Serves as liaison to the Delivery of Legal Services Committee of the LSC Board of Directors. Make presentations to grantee Executive Directors and at professional conferences regarding LSC activities, projects, and policies. Maintains ongoing communications with national organizations and grantees on policy issues related to programmatic functions and issues., • Performs other related duties as assigned. COMPETENCIES REQUIRED: Leadership and Management: • Outstanding leadership and management skills;, • Ability to influence, motivate, challenge, and inspire confidence among others;, • Ability to develop and lead high performance/high morale teams and to foster teamwork among diverse individuals;, • Demonstrated experience working in and leading cross-functional teams in a mission-driven organization, including prior experience in staff recruitment, mentoring and evaluation;, • Consistent and equitable application of LSC personnel policies;, • Experience with labor-management relations preferred. Communication: • Excellent written communication skills with demonstrated ability to produce professional, well-written work product;, • Excellent oral communication and interpersonal skills with demonstrated ability to reach different audiences effectively;, • Skill in facilitating transparent communication;, • Ability to effectively articulate LSC’s mission and philosophy. Project Management: • Excellent project management skills;, • Adaptable and able to plan and manage execute multiple and shifting priorities against tight deadlines:, • Ability to work collaboratively as a part of a senior management team:, • Change management experience. Data, Analytics and Technology: • Ability to use and analyze data and develop metrics to guide the measurement of grantee performance;, • Ability to evaluate organizational performance of grantees;, • Demonstrated experience evaluating and implementing AI and emerging technologies in an organization. Ethics, Diversity and Professional Standards: • Unimpeachable integrity and adherence to the highest standards of ethics and professionalism;, • Strong commitment to principles of diversity, inclusion and equal opportunity;, • Understanding of and commitment to organizational mission and goals. Technical/Specialized: • A law degree and admission to the Bar of the highest court in a jurisdiction., • A minimum of ten (10) years actively managing and supervising staff., • In-depth grants management and oversight experience, including familiarity with federal grantmaking frameworks, regulation and compliance requirements., • Demonstrated understanding of and experience with service delivery models and systems that support low-income individuals and communities required, direct experience working with or serving low-income communities strongly preferred, particularly with civil legal aid or related services., • Excellent research and analytical skills., • Ability to design, recommend and implement program controls, as well as identify and comprehend trends that affect LSC, its grantees, and their clients., • Ability to interpret laws, regulations, and policies. Salary and Benefits: Salary is commensurate with experience within a range of $188,964 - $196,599 LSC has a competitive market-based salary structure that establishes a specific salary range for this position which has 10 steps. A new hire is typically hired at Step 1 and receives a step increase annually. In special circumstances, LSC may authorize a new hire to start at a higher step based on a special business need or the significantly higher qualifications of the new employee. Employees hired after October 1st of any calendar year will receive their first step increase in January following their first full year of employment. Application Procedure: A cover letter and résumé must be included. To have your application considered, please answer all application questions and provide all requested information. Note: If you need an accommodation during the application process, please notify OHR at . LSC is an equal opportunity employer.

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