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Job Description We are seeking a Customer Service/Office Clerk to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Develop and maintain a knowledge base of the evolving products and service, • Receive sales orders from customers and processes orders., • Review incoming orders for accuracy, material availability and price changes, • Works with the Sale and Marketing to review pricing for new orders., • Compiles information for each order and enters it on the Order Information sheet., • Prepare invoices, certificate of compliance documents as necessary., • Prepares shipping documents, labels and coordinates shipments with customers., • Prepare UPS and FedEx shipments and take them to the shipping department for pick up., • Preparing or updating employment onboarding documents, • Filing including invoices and vendor payments., • Maintain customer logs, material usage logs and inventory as needed, • Coordinate and provide supplies or other information as needed by Production., • Assist Production with packaging and handling parts when needed., • Perform appropriate duties as assigned by management, • Proficiency with Microsoft Word and Excel., • Previous experience in customer service, purchasing and manufacturing operation desired., • Excellent written and verbal communication skills, • 2 years of experience in Customer Service and order processing., • Building Customer Loyalty, Clear Communication, Interpersonal Skills, • Problem Solving, Complaint Resolution, • Politeness/Etiquette/Tact, Positive and professional demeanor with ability to build rapport with clients, • Familiarity with Quickbooks a plus., • Basic mathematical and reasoning ability required., • Ability to prioritize, multitask and follow schedules., • Committed to quality, safety and communication., • Team-oriented and self-directed.Company DescriptionJ & L Custom Plastic Extrusions, Inc. has provided custom plastic extrusion components to industry since 1976. We manufacture custom thermoplastic extruded profiles, rods and tubes in over 30 engineering, specialty and general purpose plastic materials in any standard or custom colors. We are a growing small independent business with a fast paced work environment. Compensation is dependent on experience.J & L Custom Plastic Extrusions, Inc. has provided custom plastic extrusion components to industry since 1976. We manufacture custom thermoplastic extruded profiles, rods and tubes in over 30 engineering, specialty and general purpose plastic materials in any standard or custom colors. We are a growing small independent business with a fast paced work environment. Compensation is dependent on experience.

Job Description Customer service rep will serve as the main point of contact for C.A.T. Specialties customers, ensuring that every interaction is professional, friendly and positive. · Establish and maintain a good relationship with customers and vendors · Handle customer inquiries/requests/problems by phone, email and/or in person, with a positive attitude in a professional manner · Order entry, monitor customer orders from start to finish and call client once order is ready for pick up · Update/create customer and vendor accounts as needed · Set up and process customer quotes when required · Assist production staff with any questions on products, art designs, job orders and/or supplies · Assist art department with questions pertaining to a job order · Enter production information into database for each order · Work with clients on selecting products from our showroom · Process product returns as it is required in a timely manner · Troubleshoot any issues in a professional manner, seek help from management as needed · Process incoming mail · Set up shipments by FedEx or US Post mail · Open and close the office when required · Purchase screen-printing supplies as needed · Organize, file and sort customer files, account receivables and accounts payable documents · Assist in processing A/P & A/R invoices and payments Company DescriptionOur clients need customized apparel & Promotional products for their organization. We work with schools, cities, fortune 500, contractors, small businesses and anyone with a need to promote and grow their business. We do NOT work with individuals who need 1 or two garments produced, they are not our target market. Our ideal applicant will have a familiarity with customized apparel & promotional items.Our clients need customized apparel & Promotional products for their organization. We work with schools, cities, fortune 500, contractors, small businesses and anyone with a need to promote and grow their business. We do NOT work with individuals who need 1 or two garments produced, they are not our target market.\r\n\r\nOur ideal applicant will have a familiarity with customized apparel & promotional items.

Job Description We are an Independent Service Provider for FedEx operating out of Santa Fe Springs, CA. In your role as a delivery driver, you will report to the Fedex Station where your truck will be loaded. Each day you will deliver and pick up packages within a route before returning the truck to the terminal at day's end. Your duties and responsibilities will include: • Conducting pre/post trip inspections, • Organize and secure preloaded packages in step vans or box trucks., • Use a handheld device for scanning and route management, • Safely deliver and pickup packages to businesses or residential locations by navigating routing software, • Maintain communication with management team, • Ability to listen, follow directions, resolve customer concerns and problem solve In order to qualify for the driver position, you must have all of the following: • Must be at least 21 years of age, • Must have a current valid California driver’s license (Commercial license not required), • Clean driving record - No Accidents, Suspensions, DUI's, moving violations, etc. in the past 3 years, • Verifiable driving experience (Mandatory 1 year driving experience within the last 3 years), • Eligible to work in US, • Clean criminal record (no major misdemeanors or felonies in past 10 years), • Able to pass physical (including drug test), • Be able to safely lift/carry up to 75 lbs. and up to 150 lbs. with hand truck or dolly.• Previous experience driving for Fedex, Amazon, DHL, or other delivery service a plus. In addition, previous experience driving a box truck is also a plus. We believe the candidates that fit well with our company will have a rewarding experience with us. Possible growth opportunities to individuals who go above and beyond We look forward to meeting you! Job Types: Full-time, Part-time, Weekend availability Pay: $20-22/hr. depending on experience, overtime and bonuses available Company DescriptionWe are an Independent Service Provider for FedEx Ground operating out of Santa Fe Springs, CA.We are an Independent Service Provider for FedEx Ground operating out of Santa Fe Springs, CA.

Job Description If you enjoy staying active, being challenged and working independently then this might be the perfect job for you! We are looking for self-motivated, dependable Pick-up and Delivery Drivers (P & D) to join our dynamic team of professionals in making FedEx Home Deliveries from Arcadia, CA. Responsibilities: • Safely operate the truck, • Load and unload cargo, • Properly track and document in the activity log, • Report any issues or incidents to the dispatch team 6 months, professional (work-related) driving experience within the last 3 years * Experience with high volume pick-up and delivery is helpful * Excellent verbal communication skills * No more than 1 preventable accident and no more than 3 moving violations in the last 3 years * Must be physically fit; capable of hopping in and out of a truck many times through out the day Benefits: • Career advancement is available for those who want to learn, grow and move up with in our company, • Friendly, supportive management team and staff who foster a positive, fun work culture, • We provide excellent paid training and benefits packageCompany DescriptionSafety, quality and integrity are the cornerstones of our company. We value our staff, and offer a variety of opportunities to help build a career with us.Safety, quality and integrity are the cornerstones of our company. We value our staff, and offer a variety of opportunities to help build a career with us.

Job Description Position Summary: The NetSuite Administrator / Developer is responsible for managing, optimizing, and enhancing our NetSuite ERP system to support finance, operations, supply chain, and ecommerce functions. This role combines system administration, customization, and development to ensure NetSuite runs efficiently, securely, and in alignment with business goals. Primary Responsibilities: · Manage day-to-day NetSuite administration, including user access, roles and permissions, security controls, system configuration, and performance monitoring. · Oversee system upgrades, patches, and feature releases while maintaining documentation and data integrity. · Design and develop custom workflows, scripts, forms, records, and reports using SuiteScript, SuiteFlow, and native NetSuite tools. · Build automation, approval processes, dashboards, and advanced saved searches to improve reporting and business intelligence. · Develop and maintain integrations with ecommerce platforms, logistics providers, website, sales tools, and warehouse management systems using APIs and middleware tools. · Partner with finance, sales, operations, and supply chain teams to translate business requirements into scalable technical solutions. · Optimize order management, inventory, procurement, and fulfillment workflows to improve efficiency and user experience. · Provide technical support, troubleshooting, user training, and documentation to ensure consistent system adoption. · Lead system implementations, enhancements, and optimization projects in coordination with internal stakeholders and external vendors. · Support audits, compliance initiatives, and continuous system improvement efforts. Minimum Qualifications: · Bachelor’s degree in Information Systems, Computer Science, Business, or related field, or equivalent experience · 7–10 years of relevant professional experience · Minimum 3 years of hands-on NetSuite administration and development experience · Strong proficiency in SuiteScript, SuiteFlow, NetSuite reporting tools, and core ERP modules · Experience with system integrations and ecommerce platforms · Strong analytical, problem-solving, communication, and documentation skills · NetSuite certification preferred · Experience in wholesale, distribution, manufacturing, or furniture industries preferred · Detail-oriented, organized, and business-focused · Ability to manage multiple priorities in a collaborative environment · Demonstrated commitment to continuous system improvement Required Technical Proficiency: · NetSuite administration (roles, permissions, system setup) · SuiteScript 2.x and SuiteFlow development · Saved Searches, Reports, and Dashboards · Advanced Microsoft Excel (reporting, analysis, data modeling) · Inventory and Order Management processes · JavaScript fundamentals and Git-based version control · NetSuite reporting and analytics tools · REST and SOAP APIs · Integration platforms (Celigo, Dell Boomi, MuleSoft, Jitterbit) · Order and inventory synchronization and automation · CSV imports (NetSuite Import Assistant) · Order feeds, pricing updates, and automation · Shipping and carrier integrations (FedEx, UPS, or similar) · WMS platform integration · Fulfillment, freight, and logistics reporting workflows · logistics workflows Company DescriptionClassic Home began when founder Harpal Singh started selling handwoven kilim rugs, believing that authentically crafted pieces made with honest materials could transform spaces and reshape how people live in them. Inspired by the rugs, Harpal searched for other pieces that embodied his values of quality and authenticity, always reshaping and refining his vision for what inspired spaces could be. Thirty years on, our search continues as does our commitment to sourcing pieces that transform, complete, and most of all, inspire your spaces.Classic Home began when founder Harpal Singh started selling handwoven kilim rugs, believing that authentically crafted pieces made with honest materials could transform spaces and reshape how people live in them. Inspired by the rugs, Harpal searched for other pieces that embodied his values of quality and authenticity, always reshaping and refining his vision for what inspired spaces could be. Thirty years on, our search continues as does our commitment to sourcing pieces that transform, complete, and most of all, inspire your spaces.

Job Description Overview Under management direction, using discretion, and independent judgment, this individual will be responsible for performing receptionist as well as various general office duties. Essential Duties and Responsibilities: • Maintain a professional demeanor, over the phone and in person, at all times with all internal and external customers (visitors, vendors, employees, management, etc.), • Answer the main business phone line, • Interpret (English/Spanish speaking) calls and redirect them to the appropriate department and or person, • Greet all visitors, customers, and vendors in the front lobby with professionalism, • Coordinate lunch as needed for meetings and special occasions, • Manage outgoing and incoming US Postal regular and certified mail, • Distributes all mail, packages, or faxes, • Prepare monthly customer statements and invoices for US mail, • Create shipping labels for all customer tire returns, • Create office shipment labels via UPS/FedEx, • Drop off mail and UPS packages at the end of the day as needed, • Reply to all emails daily, • Maintain working operation of Pitney Bowes and front desk fax machine, • Maintain office supply closet and coordinate when supplies need replenishment, • Ship supplies to drivers as needed, • Manage (print, sort, distribute) electronic correspondence from AP Inbox, • Maintain well organized customer and vendor payable files including weekly filing of paid customer and vendor invoices, • Additional support of payable functions such as data entry of payable transactions into ERP as needed, • Backup support to Sales Cashier including duties of collecting payments from customers, billing, and reporting Education/Work Experience: • High School Diploma or GED required, • Associates or college degree preferred, • Requires excellent verbal and written communication skills, and an even-toned disposition, • Organizational skills Excellent attention-to-detail, • Ability to research documents and use Company information systems applications, • Ability to work well with internal and external contacts resolving issues immediately and thoroughly or escalating them as needed, • Ability to work well under pressure, with many interruptions and multiple demands, • Ability to read and interpret general business writing and to write routine reports, business correspondence, and email correspondence, • Bilingual English/Spanish required, • PC Literate with basic knowledge of Microsoft Office products; usual office equipment including calculator, telephone, fax, computer, and copier, • Ability to work independently and collaborate with others, • Must adhere to all safety policies and practice safe work habits Lakin Tire West, LLC. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship, or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Job Description Position Summary We are seeking an experienced Quality Shipping & Receiving Inspector to handle incoming and outgoing parts, coordinate with outside processing vendors, and ensure all components meet visual and handling requirements before shipment to customers. This role is ideal for someone detail-oriented who understands the importance of protecting aerospace hardware and maintaining quality throughout the shipping and receiving process. Key Responsibilities: Receive incoming parts from vendors and outside processing houses, such as Heat treaters, Anodize/Chem film houses and various forms of welding houses such as Mig/Tig or Spot-Welders. Perform visual inspections on incoming and outgoing parts to identify: • Nicks, • Dings, • Scratches, • Cracks or surface defects, • Verify parts match accompanying paperwork and traveler requirements, • Properly package aerospace components to prevent damage during shipment via UPS or FedEx, • Prepare outgoing shipments and coordinate pickups (UPS or FedEx), • Maintain clean and organized shipping/receiving areas, • Light local driving as needed (vendor or courier runs), • Light lifting required (all parts are lightweight) Qualifications & Skills • Experience in shipping, receiving, or inspection in a manufacturing or aerospace environment preferred, • Strong attention to detail and quality awareness, • Able to interpret blue prints for processes and tolerances, • Familiarity with proper packaging methods for precision/aerospace components, • Ability to identify cosmetic and surface defects on machined parts, • Basic computer skills (shipping software, email, paperwork), • Experience with using CNC machines would be advantageous, • General understanding of machining processes and parts also advantageous, • Valid driver’s license and clean driving record, • Ability to lift light items and be on your feet as needed Preferred Qualifications • Prior aerospace or defense industry experience, • Experience working with outside processing vendors, • Understanding of basic quality or inspection standards Work Environment • Small team, hands-on shop environment, • Stable daytime schedule Pasadena, CA Local candidates strongly preferred

Job DescriptionBenefits: • Competitive salary, • Free uniforms Villalobos Brothers Inc. is a FedEx ground contractor from the Santa Fe Springs Station located at 11688 Greenstone Ave (Do not go to the station to apply, you must apply online and we send you a background check or email to start the process). Prior experience working at Fedex, UPS, DHL, Ontrac, Amazon, Uber/Lyft, Doordash, GrubHub is also a plus. Please apply if you meet the following: Over the age of 21 Pass Background check, drug test and DOT Physical Comfortable driving at least a Transit van size vehicle and no tickets in the last 2+ years Looking to make $800-$1200/weekly pay Dispatch between 8am-9am daily Station Address is: 11688 Greenstone Ave, Santa Fe Springs, CA 90670 Starting pay $20/hr and move up from there depending on the route and volume of deliveries per day. Weekend work is available, stations open 7-days a week. Apply now if this sounds like it's for you and we'll e-mail you if we like your resume. We could expedite the process and send you background check online - please be sure to have an active email and phone number when applying.

Job DescriptionDescription iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and needs, such as locating and retrieving orders for the staff to process cancellations or make changes, updating logs, transferring paperwork and orders to various departments. The candidate should be detail-oriented, organized, hard-working, have willingness to learn, have good communication skills, and self-motivated to provide effective support in a fast pace environment. Key Responsibilities • Provide administrative support to the company via CSS, Tech, and other departments as necessary, • Communicate information clearly to department representatives when it comes to issues with sales orders/RMAs, • Process sales orders, order cancellations, and RMAs for the CSS and Tech departments, • Monitor and update CSS department logs to keep the department informed, • Retrieve orders from the warehouse for processing of order changes and cancellations, • Update data for reports in support of the company, • Data entry of orders, performance metrics, and tracking records, • Aid departments in creating a training timeline/program to ensure smooth transition for new employees, • File and follow-up on shipping claims for shipped products, • Maintain inventory control/transfers for repair parts and assist in quarterly inventory counts, as assigned, • Good administrative and office skills, • Good interpersonal and verbal and written communication skills, • Must have demonstrated problem solving and organizational skills, • Ability to manage multiple tasks in a fast-paced, deadline-driven environment, • Ability to work independently with limited supervision, • Ability to work overtime as needed, • Proficient in Microsoft Office and Google Drive, • Warehouse and office experience is a plus, • Experience with shipping via FedEx, UPS, USPS, and Freight carriers a plus, • Willingness and ability to work remotely, as needed, • Medical, Dental, Vision Insurance, • PCP & Specialist Office Visit Reimbursements, • Basic Life Insurance, • PTO & Sick Leave Days, • Paid Holidays, • Day Off to Celebrate Your Birthday, • 401K & Employer Match

Job Description Join our fast-moving distribution team! We’re looking for an Order Processor/Dispatcher to keep shipments accurate, compliant, and on time for major retailers like CVS, Walgreens, Target, Walmart, Menards, and Dollar General. What You’ll Do: * Monitor incoming automated orders (EDI/retailer feeds) to ensure accuracy * Process orders through the system and generate shipping labels * Coordinate with FedEx, UPS and LTL carriers for pickups and deliveries * Track shipments, resolve issues, and ensure on-time delivery * Communicate shipment status to sales reps and customers * Follow routing guides and retailer compliance requirements What We’re Looking For: * Detail-oriented, highly organized, strong communicator * Team player who can also work independently * Experience with processing orders for large retailers * Familiarity with EDI systems and routing guides * Comfortable with FedEx Ship Manager, UPS WorldShip & Microsoft Office 365 * Acumatica experience is a huge plus Why You’ll Love It Here: ✔ Steady, full-time role (M–F, 8am–5pm, on-site in City of Industry) ✔ Medical, Dental & Vision Insurance ✔ 401(k) retirement contributions ✔ Paid Holidays, Vacation & Sick Leave ✔ Be part of a team that ships to the nation’s top retailers ⚠️ This is not a remote position — must work on-site daily. Company DescriptionDesign International Group is a fast growing manufacturer and national distributor of consumer goods including party items, toys, stationery, gift items, toys, and garden decor and accessories. Our clients are some of the largest retailers in the United States and Canada. We offer a friendly and very team oriented work environment where everyone contributes whatever is needed to get the job done!Design International Group is a fast growing manufacturer and national distributor of consumer goods including party items, toys, stationery, gift items, toys, and garden decor and accessories. Our clients are some of the largest retailers in the United States and Canada. We offer a friendly and very team oriented work environment where everyone contributes whatever is needed to get the job done!

Job Duties Provides movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient manner through effective scan/load methods. This is a non-driving position (public roadways). Performs other duties as assigned. Minimum Education None Minimum Experience None Knowledge, Skills and Abilities Able to lift 50 lbs. without assistance from the ground to chest level and ability to maneuver packages of any weight above 50 lbs. using appropriate equipment and/or assistance from another person. Able to walk and stand for designated work hours. Able to bend and squat for designated work hours. Able to maneuver packages above shoulder level. Ability to maneuver packages in enclosed spaces and stack packages above one’s head if required at location. Able to work in all weather conditions if required at work location. Able to climb stairs and ladders if required at work location. Able to successfully complete all basic and re-currency training. The ability to communicate both timely and effectively, in a noisy operations environment, is required. Job Conditions Non-covered safety sensitive position. Ability to work in a constant state of alertness and in a safe manner. Pay Range: $19.78 per hour ($19.78 - $26.75) Additional Posting Information: Shift (Monday to Friday) Time (7:00 AM to 10:30 AM). Pay Range (Min $19.78 to Max-$26.75) EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact .Applicants have rights under Federal Employment Laws: Equal Employment Opportunity is the Law EEO is the Law Supplement Pay Transparency Policy Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance , and the California Fair Chance Act. FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Job Description Job Title: Material Handler Location: Santa Fe Springs, CA Base Pay: $19 - $23 per hour (based on experience) Employment Type: Full-Time Industry: Printing / Manufacturing Other Compensations: Health Insurance, Dental, Vison, Paid Vacation, 5 Personal Days, 9 Paid Holidays, 401K plan, Flexible Spending Account, Life Insurance, Long Term Disability, Employee Assistance Program. About Steven Label: Steven Label manufactures labels, overlays, membrane switches, sensors, product instructions for use (IFUs) and folding cartons — largely for the medical device industry. We provide our customers with some unique and valuable resources, including: • A proprietary on-line system that permits order placement, tracking and art submission., • ISO 13485 procedures to ensure quality products are delivered on time., • 2 major manufacturing locations in California, 1 in Arizona and 1 in Mexico with broad capabilities including screen, flexographic, offset and digital printing., • Support of Vendor Managed Inventory programs., • In-house engineering expertise in the manufacture of membrane switches and medical sensors., • Product Instructions for use on lightweight, pharmaceutical grade paper., • A commitment to delivering world class service to customers., • In business since 1954, Steven Label has a seasoned, customer-focused staff at all levels ̶ customer service, sales, engineering, production and management. Position Summary We are seeking a motivated and reliable Material Handler to join our team. This is an entry-level position with hands-on responsibilities in material handling, shipping/receiving, and inventory control. Job Responsibilities • Pick up and deliver products using company vehicle., • Operate forklift and wave lift safely and efficiently., • Receive, check, and organize incoming material., • Load and unload trucks using heavy equipment., • Prepare material for manufacturing by following work instructions., • Package and prepare shipments via UPS, FedEx, or local delivery with company truck., • Conduct monthly inventory counts and maintain accurate records., • Keep work areas clean, safe, and organized., • Perform additional duties as assigned. Job Requirements • Valid driver’s license with a clean driving record., • Ability to lift up to 50 lbs. and pass a physical exam and drug screen., • Ability to read and follow work instructions in English., • Strong communication skills (written and verbal)., • Basic computer skills., • Self-starter with strong attention to detail., • Willingness to work in an active role that may involve standing for extended periods and moderate lifting. If you are dependable, safety-conscious, and eager to learn, we encourage you to apply and become part of our team! Steven Label is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law. Mon - Fri 6:00AM - 2:30PM

Job Description Office Assistant & Customer Support Representative (Bilingual English + Mandarin) Location: On-site(Office-based), Monterey Park Employment Type: Full-time About the Role We are seeking a reliable, detail-oriented Office Assistant & Customer Support Representative to support daily office operations and deliver high-quality customer service across multiple communication channels. This role is ideal for someone who is bilingual in English and Chinese, comfortable handling both administrative responsibilities and customer-facing communication, and capable of working closely with China-based teams to ensure smooth operations and excellent customer experiences. A bachelor’s degree is not required. Candidates with a 2-year college education or equivalent work experience are welcome to apply. Key Responsibilities Office Administration & Operations • Manage daily office administrative tasks, including:, • Office cleaning coordination, • Office supplies and refreshments purchasing, • Stationery and consumables inventory management, • Courier and shipping coordination (FedEx / UPS / USPS), • Utility and service account management (office lease, water service, telecom, etc.), • Handle invoices, receipts, and administrative expenses in coordination with the accounting team, • Assist with time tracking and monthly work-hour reporting, • Coordinate business travel arrangements, including flights, hotels, transportation, and business dining, • Communicate with property management and service vendors as needed Customer Support & Service • Respond to customer inquiries via:, • Phone calls, • WhatsApp, • Text messages, • Tidio (live chat), • And some other channels as required, • Provide timely, professional, and friendly customer support regarding products, orders, returns, and general inquiries, • Collaborate closely with China-based product and operations teams to resolve customer issues, • Track and follow up on customer cases to ensure proper resolution and customer satisfaction Qualifications Required • Bilingual proficiency in English and Chinese (spoken and written), • Strong communication and customer service skills, • Good organizational skills and attention to detail, • Comfortable using computers, online tools, and basic office software, • Ability to manage multiple tasks and follow established procedures Preferred (Nice to Have) • Experience in office administration, customer support, or operations roles, • Familiarity with tools such as Amazon, FedEx/UPS, Expedia, or CRM/chat systems (e.g. Tidio), • Experience working with international or cross-border teams, • College degree (2-year or 4-year), though not mandatory Compensation & Benefits • Hourly pay: $18–$25, depending on experience and demonstrated capabilities, • Opportunities for performance-based growth and increased responsibility, • Structured onboarding and clear operational documentation, • Exposure to both U.S. office operations and international team collaboration How to Apply Please submit your resume along with a brief introduction (in English or bilingual) outlining your relevant experience and availability. Company DescriptionADM Tech LLC is the U.S. headquarters of a global e-commerce group specializing in more than 20 strong-performing brands on Amazon, DTCs and brick-and-motar sales. While the parent group company in China has been established since 2015, ADM Tech LLC has been founded in 2021 for its oversea expansion and development.ADM Tech LLC is the U.S. headquarters of a global e-commerce group specializing in more than 20 strong-performing brands on Amazon, DTCs and brick-and-motar sales. While the parent group company in China has been established since 2015, ADM Tech LLC has been founded in 2021 for its oversea expansion and development.

Job Description Position Title: Receptionist Department: Administration FLSA Status: Non-Exempt Position Summary: Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. Essential Duties & Responsibilities: • Answers incoming calls and directs the caller to the appropriate person, if asked for by name, or department., • Communicates with callers in a professional, courteous and efficient manner, minimizing the time a caller is put on hold. Informs caller if there is no answer, requesting if they would like voice mail., • Takes messages, if requested by the caller, including full name, time of call, reason for call and return number. Communicate messages to the appropriate party in a timely manner., • For general inquiries, provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information., • Updates and distributes company telephone roster., • Greets and directs visitors to the company., • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information., • Receives, sorts and forwards incoming mail. Maintains and routes publications., • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.), • May also assist with other related clerical duties such as photocopying, faxing, filing and collating. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to patients, employees and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, percentages. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Other Skills & Abilities: Skill and ability to operate a computer. Skill and ability to organize and prioritize work. Skill and ability to meet deadlines and operate office equipment. Skill and ability to use company software. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and use a computer. The employee frequently is required to talk, hear and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to a computer monitor. The noise level in the work environment is usually quiet. THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB. Signature (Employee) Date Signature (Supervisor) Date

Job Description About Million Dollar Baby Co. Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel. Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We're proud to offer the most Greenguard Gold–certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We've also pioneered Styrofoam-free packaging for several of our best-selling collections — an innovation that reduces waste while protecting our products during shipment. At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values: • Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness., • Make an Impact, Drive Results — focus on meaningful work that moves families forward., • Deliver a "Wow" Customer Experience Every Time — every detail matters., • Strive for Continuous Improvement & Learning — keep growing, keep getting better., • Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust. Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA", a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list — recognitions that reflect the heart of who we are and the community we're proud to build. We'd love to talk to you! Role Summary As the Executive Assistant to the COO and SVP of Branding you will provide high-level administrative and operational support ensuring smooth day to day execution. This role requires strong organization discretion and follow-through. You will manage scheduling travel expenses meeting logistics and support operating cadences including meeting minutes weekly updates and SOP maintenance. What you'll be doing: Administrative and Executive Support • Manage calendars maintaining a clean view at least 2 weeks out at a time., • Schedule meetings and create calendar invitations ensuring acceptance book conference rooms and provide Zoom links where needed., • Book flights and hotels for business-related travel and support itinerary planning as needed., • Keep track of business-related purchases and expenses and coordinate with Accounting for reimbursement or payment., • Prepare documents presentations and reports for the executives including PowerPoint and Excel., • Mail and ship packages via USPS or FedEx as needed., • Attend meetings with executives and write meeting minutes as requested, • Coordinate meeting logistics including setup note-taking action items and follow-ups, • Order meals for meetings as needed, • Support department celebrations outings and internal moments as needed, • Support group gifting as needed (birthdays baby showers housewarmings etc.), • Manage and lead tasks within the Ops and Branding teams and drive follow-through, • Support ad hoc and special projects including research coordination and execution support, • Check in with the COO and VP of Branding before leaving work to confirm last-minute needs, • Provide updates on projects currently in motion, • Send weekly updates via Lattice, • Remind the COO and VP of Branding of interviews and important meetings What you bring to the table: • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment, • Proactive mindset strong judgment and ability to anticipate needs, • Strong written and verbal communication skills and comfort working cross-functionally with senior leaders, • Proficiency with Outlook PowerPoint and Excel and comfort learning new systems, • 100% of your health, dental and vision insurance monthly premiums paid by us!, • Flexible PTO because we respect the need for work/life harmony, • Company matching 401(k), • Vacation reimbursement and health & wellness subsidy programs, • Tuition reimbursement, • Matching charitable donations to the nonprofit organization of your choice, • Company-wide monthly celebrations - lunch is on us!, • Dog-friendly workplace, yes! You can bring your best friend to work Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.

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