Host & Hostess jobs in Cleveland, OhioCreate job alerts

Job Description Greet and seat customers, service and bus staff interaction, oversight of reservations and turn times, general restaurant maintenance.

Job DescriptionSalary: $15-$18 PER HOUR, BOE We are looking for an experienced Hostess for our upscale dining facility in downtown Cleveland. What Does a Hostess Do? Hostesses (or hosts) assist with meeting, greeting, and seating restaurant guests. They also help provide an enjoyable dining experience by ensuring that customers have everything they need. Hostess Job Overview In the hostess role, you will interact directly with guests. You will be expected to dress neatly and appropriately to make a good impression. Maintaining a friendly, approachable attitude is crucial in this position. Success in this role will be demonstrated by providing outstanding service to drive customer satisfaction ratings, retention, and growth. Hostess Job Responsibilities and Duties • Greets and welcomes arriving guests, • Asks guests to hang coats/wraps, ensures coat check ticket is correct, • Escorts customers to their tables or the waiting area, • Takes reservations and assigns guests on the waiting list, • Answers phone calls and customer inquiries, • Assists restaurant staff when necessary, • Maintains clean and organized tables, chairs, and dining sets, • Relevant hostess experience required, • Outstanding communication skills, • Excellent organizational and multitasking skills, • Ability to interact with multiple types of people, • Able to move constantly and remain on feet for long periods of time, • Excellent personal hygiene and customer service skills, • High school diploma or equivalent required

Job Description Salary: $70,000 - $80,000 / year Our Passion is Food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people! Job Summary Oversee a $7.5M operation that includes an upscale café, fine dining restaurant, and catering services within a world-class art museum. Provenance, a 50-seat contemporary restaurant, and Provenance Café offer locally sourced, globally inspired cuisine. You will partner with the General Manager to manage operations, meet budget goals, and uphold client expectations while ensuring safety, sanitation, and exceptional guest experiences. This role offers a creative work environment, excellent benefits, free parking and shift meals, and opportunities for growth. Key Responsibilities * Support daily operations in compliance with company policies and regulations * Recruit, train, coach, and develop managers and associates * Manage food cost, purchasing, and inventory control to maintain quality and profitability * Ensure compliance with HACCP, safety, and sanitation standards * Collaborate with culinary teams on menu planning and execution * Oversee budgeting, forecasting, and financial analysis * Lead and participate in staff meetings, training, and special projects Preferred Qualifications * Bachelor’s degree or equivalent experience * 5–7 years of upscale food service management, including multi-unit oversight * Strong leadership, organization, and problem-solving skills * Experience in scheduling, training, and coaching teams * Skilled in cost control, purchasing, and inventory management * Proficient in budgeting, forecasting, and financial reporting * Strong catering background required * Familiarity with health, fire, and food safety regulations * Excellent communication and client relationship skills * Proficient in Microsoft Word, Excel, and PowerPoint * ServSafe or Department of Health certification preferred Apply to Bon Appetit today! Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story Associates at Bon Appetit are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. Req ID: 1480436 Bon Appetit Tyler Justus

Job Description FIDELITY HOTEL is hiring for a PUBLIC AREA ATTENDANT Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms & suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service restaurant, bar, event & meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation & creativity that makes Cleveland so special. What you'll do: • Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction, • Maintain the highest level of cleanliness for all hotel public areas including public restrooms, lobby, fitness center, pool area, and guest corridors as applicable, • Replenish public area guest amenities on a regular basis including toilet paper, hand towels, hand soap, etc., • Remove linen and trash from all vacated guest rooms proper to room attendant service, • Complete any guest requests in a timely fashion, • Maintain guest corridor and back of house cleanliness throughout the shift, • Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals, • Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc., • Possess knowledge of all guest services and amenities, • Greet all guests in close proximity and make each feel important by providing a genuine welcome, • Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary, • You have a high school diploma or general education degree preferred., • Previous guest service and/or housekeeping experience preferred. We are proud to offer competitive wages and the following benefits for full-time employees: • Up to 3 weeks paid time off annually, • 50% off discount at most New Waterloo restaurants, • Health, vision + dental benefits, • 401K matching, • Paid holidays, • Volunteer pay, • Tuition reimbursement, • Referral bonuses New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.