Assistant General Manager
30 days ago
Huntington Beach
Job Description POSITION/PURPOSE: Assists the General Manager in the overall operation of the shopping center including accounting and asset management responsibilities, preparation of budgets and business plans; prospecting for local, regional, permanent, and temporary merchants; coordination of the local leasing program; establish and maintain retail relationships; oversee personnel; develops on-site staff and interacts with corporate staff to accomplish special projects and involvement with the community. Shares in responsibility for maintaining the physical integrity of the Center, creating an environment that enhances customer satisfaction and tenant sales. Primary focus is to increase the value of the Center by increasing its Net Operating Income. Must have the ability to learn the roles and functions of all positions within a shopping center to support the efforts of all departments. AGMs are in training to advance to another role within the company as performance and opportunity warrants. PRINCIPAL JOB ACTIVITIES: Assist in managing the shopping center facilities in all the following functions which ultimately fall to the responsibility of the center's GM, which include: • Administer leases and reciprocal easement agreements., • Be familiar with the terms of the Property Management Agreements (PMA) and assist GM in executing., • Assist in preparation of reporting to ownership as required in the PMA., • Maintain and secure common areas, including all elements of the property, including but not limited to cleanliness, landscaping, parking lots, HVAC and central plant, entry doors, elevators and escalators, snow removal, roofs, and lighting., • Accounts Receivable: Collect outstanding rents and recovery charges., • Prepare various reports requested by corporate office and Owners., • Assist in move-in and move-out of tenants including utility transfers as applicable, notices to appropriate corporate contacts, physical inspection of premises to note any punch list items or outstanding deficiencies to be addressed, key collection/distribution, etc., • Oversee property vendors and participate in the request for proposal (RFP) and vendor selection process and contract creation., • Participate in meetings with Ownership, Corporate, and Leasing to determine strategic direction of center goals and objectives., • Forecast annual income and expenses for the center on a periodic basis., • Assist GM in the creation of annual budget and obtaining vendor budget quotes., • Expense control while maintaining operating standards., • Approve disbursements in accordance with approved annual budgets., • Participate in prospecting, negotiations, and lease agreement generation with local leasing team., • Lease space to local leasing or temporary retail and vending merchants., • Negotiate and administer lease amendments., • Coordinate and direct the Marketing staff on issues of advertising and marketing for the centers., • Supervise and direct the Facility Manager and Maintenance Technicians in the operation of the buildings and grounds, including repairs & maintenance of all building components including mechanical systems for the center., • Oversee the timely and successful completion of maintenance requests., • Supervise, hire and train administrative and support personnel as necessary., • Supervise independent contractors including but not limited to Security/Off Duty Police, Housekeeping, Maintenance and Landscaping when such services have been engaged, by working with the contractors' supervisors and staff to ensure proper fulfillment of the contractors' scope of work., • Track tenant payments and identify potential AR issues., • Communicate with tenants via phone, email, mail or personally to ensure payment of outstanding charges., • Monitor collections status of every tenant., • Follow up on collections of all tenants – work with corporate accounting establish responsibilities for follow up., • Evaluate the needs of the center and prepare a CapEx budget., • Participate in RFP and vendor selection process and contract creation., • Write scopes of work for bidding and contracts; Manage approval of CapEx projects using established approval procedures., • Collect tenant sales reports., • Manage front desk and Admin Staff and responsibilities, as applicable., • Resolve customer complaints., • Assist Office Administrator in coding property invoices as necessary., • Bachelor's degree preferred or equivalent experience in the workplace., • Real Estate Salesperson's license preferred., • Ability to lead and influence a diverse group of people., • Adept in financial analysis, budgeting, and forecasting., • Highly proficient in MS office applications: Word, Excel, PowerPoint, Outlook., • Knowledge of software and financial models and programs such as MRI, Yardi etc., • Ability to operate efficiently, independently and to seek constant improvement in achieving team goals., • The flexibility and agility to respond to shifting priorities., • A passion for reimaging retail real estate., • Alignment with Centennial's core values., • 24/7 on call responsibility. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range$95,000—$105,000 USD Centennial is a retail real estate owner and operator with a national portfolio of shopping, dining, entertainment and mixed-use destinations as well as a full-service property management platform serving third-party owners. With over 300 employees nationwide, the firm now operates 20 million square feet of mixed-use destinations in 16 states. Since 1997, Centennial has played a pivotal role in shaping the evolution of American retail by creating a superior multi-faceted shopping experience with properties that serve not only as a place of commerce, but as a place of community. #centennial #createdbycentennial Centennial does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Centennial to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Centennial will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.