Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment. Classification: Non-exempt (overtime eligible) Hybrid Schedule – 3 Days in the office/2 days’ work from home 30% Travel throughout the RE portfolio Essential function/Responsibilities: duties include but are not limited to the following: • Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation. • Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations. • Recommends resources to address development needs and monitor progress. • Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction. • Plan and organize events, activities, and initiatives to foster team building and a positive company culture. • Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures. • Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly. • Maintain detailed records of all investigations, including findings and actions taken. Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment. • Ensure that company policies and procedures are communicated effectively and adhered to by all employees. • Oversee the annual performance evaluation process, ensuring consistency and fairness. • Work with managers to ensure they provide constructive feedback and support employee development. • Track and analyze engagement metrics and trends, providing regular reports and recommendations to management. • Conduct data collection and analysis to support operational decisions. • Assist in succession planning. • Support the Human Resources team with department goals. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies: • High attention to detail, especially when handling disciplinary actions and documentation. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Ability to analyze data, identify trends, and make informed recommendations. • Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. • Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. • Ability to conduct thorough and objective investigations and document findings meticulously. Education and Experience: •** Bachelor’s degree** in human resources, Business Administration, or a related field** is a must** • Background in Real Estate Property Management desired, Affordable Housing is a plus • SHRM/SPHR certification essential • Ideally be Bilingual - Spanish • Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions • Knowledge of the nine-box grid for talent management and succession planning • Strong understanding of employment laws and regulations
The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.
Job Overview: Leading on the operations strategy for the group – you will be responsible for ensuring a steady ship within the operations of the business. Oversee the head office function to drive revenue and retention alike. We are looking for an enthusiastic and driven Store Manager to join our team. The Store Manager will be responsible for overseeing daily store operations, managing staff, ensuring customer satisfaction, and driving sales. This is a leadership role that requires excellent management skills, a passion for F&B, and a commitment to achieving company goals. Benefit: · Monthly Sales bonus rewards · Employee Voucher · Overseas Training Opportunities · Career progression pathways available · 401K match(at least age 18 and after 60 days of employment) · Paid Time Off and Paid Holidays · Commuter Benefit · Health insurance、Dental insurance、Vision insurance · Disability insurance Job Responsibilities: · Develop standard operating procedures (SOPs) to allow the brand to expand while maintaining quality and service standards;· New Stores Openings: plan and execute the opening of NY-based new stores; · Oversee the preparation and implementation of all operational aspects, including staffing, equipment, inventory, high-quality service, cleanliness and compliance with company standards; · Ensure adherence to construction timelines and budgets for new stores;· Responsible for store cost control and management, turnover increase, and ensuring that Quality、 Service & Cleanliness (QSC) management meets local and company standards;· Work to exceed sales and targets to maximize profitability; · Develop and implement operational policies and procedures to enhance efficiency and productivity;· Collaborate closely with other teams, including supply chain, HR and marketing for continuous shop improvement. Requirements: · A minimum of 3 years Food & Beverage Management experience. Bonus points for Experience in multi chain store concept preferred. · Able to work in a fast pace working environment · Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays · Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply. · Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays. · Mandarin speaking is preferred. Company Introduction: Naixue was founded in 2015, leading the launch of the "Nice Tea & excellent European soft bread" dual-category model. Focusing on the modern lifestyle with tea as the core, Naixue has formed three major business sections "freshly made tea", "Naiyuki tea" and "RTD bottled tea", and successfully created "duck dung Fragrant Treasure Tea", "Longjing Milk Tea" and many other hot products in the industry. On June 30, 2021, Naixue's tea was officially listed on the Hong Kong Stock Exchange. At present, Naixue’s tea adheres to the direct sales model, covering more than 80 major cities across the country, with more than 1,800 stores. Adhering to the concept of "beauty has its own power", Naixue's tea takes the mission of becoming "a global tea brand loved by customers" and is committed to becoming an innovator and promoter of tea culture going to the world. Job Type: Full-time Pay: $72,000.00 - $90,000.00 per year Benefits: 401(k) matching Flexible schedule Paid time off Parental leave Shift: 8 hour shift Day shift Evening shift Morning shift Experience: F&B: 3 years (Preferred) Language: Mandarin (Preferred) Work Location: In person
Part-time Help wanted in a busy doggy daycare.Must speak English You must be clean, organized and love dogs. We are a home environment and keep everything clean. The dogs are all friendly and loving. No aggressive dogs here. You must be able to lift 50pds. Be comfortable with cleaning poo and piss. Sweeping and Mopping. This job requires lots of cleaning. We keep a tight ship. We provide training and need someone who pays attention and can execute a task without constant supervision. It's in our home and we do have cameras. Must be ok with that. We're a small home business and need someone punctual. Flexibility is great. Come summer, we'll need more help and it will be more hours. We're growing and expanding so there's plenty of growth opportunities. Pay is $18 an hr. Please text me only! No CALLS or emails. *This environment is loud, chaotic and unpredictable You have to be in reasonable shape with no physical limitations (able to stand for 6+ hours at a time, bend down to lift dogs, etc) to perform the duties of this job. - We are open 365 days a year- holidays and weekends are mandatory in this industry