Program Assistant
23 days ago
Kansas City
Job Description Location: Kansas City Metropolitan Area – Kansas/Missouri –Hybrid Reports to: Program Director FLSA Status: Non-Exempt, Full-Time Organizational Overview Advocates for Immigrant Rights and Reconciliation (AIRR) organizes and activates immigrants in Kansas and Missouri to advocate for their rights and well-being through education, leadership development, and community-driven action. We envision a world where immigrants live with dignity, power, and freedom. Position Summary The Program Assistant provides essential support to AIRR’s organizing and community programs. This position combines administrative coordination, community engagement, and event logistics to ensure programs run smoothly and participants stay engaged. The Program Assistant is ideal for someone who is organized, tech-savvy, community-oriented, and deeply committed to immigrant justice. Key ResponsibilitiesAdministrative & Intake Support • Answer and log community phone calls, voicemails, emails, and social media inquiries., • Call back community members regarding emergency fund requests and ensure all inquiries are documented and routed appropriately., • Maintain calendars, scheduling, and shared intake logs to streamline workflow., • Coordinate logistics for events, trainings, and community meetings, including:, • Venue reservations, volunteer coordination, materials prep, and food arrangements., • Day-of support such as check-in, participant assistance, and translation/interpretation (if bilingual)., • Implement a structured follow-up plan for participants in Know Your Rights and Immigration 101 trainings., • Encourage ongoing engagement by inviting participants to community organizing meetings and checking on resource needs., • Maintain basic data entry to track participation and community engagement., • Support digital communications such as reminder texts, email updates, and event posts., • Develop and implement a follow-up plan for training participants to strengthen engagement and create an organizing pipeline., • Compile and maintain a community resource list and support power packet distribution to immigrant families., • Coordinate and execute event logistics for trainings and community clinics with minimal supervision., • Streamline phone and intake support, including calling back emergency fund requests, ensuring timely documentation and follow-up of all community inquiries.QualificationsRequired, • Bilingual in English and Spanish (fluent, conversational/colloquial preferred)., • 3–5 years of experience in community-facing, nonprofit, or administrative support roles., • Strong organizational and time management skills with the ability to manage multiple priorities., • Effective and compassionate communicator with experience supporting diverse immigrant communities., • Tech proficiency in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets) and basic data entry., • Experience with community organizing, immigrant advocacy, or direct service with undocumented/asylum-seeking families., • Familiarity with or willingness to learn digital tools such as CRMs, mass texting, or basic email campaigns., • Additional language fluency (e.g., K’iche’, Mam, Portuguese) is a plus., • Hybrid: with in-person participation for events, trainings, and community meetings., • Typical expected schedule: 3 days in-office, flexible remote days., • Occasional evening or weekend hours required for events and trainings.Benefits, • Starting at $19.25/hour (approximately $40,000 annually), with potential for a higher rate commensurate with experience., • Medical stipend and paid time off (PTO). Powered by JazzHR t4H2ngCjR8