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Job Description *Must have a Health, Life or Accident Insurance Agent License or willing to obtain one * * ONLY INBOUND CALLS The Licensed Client Service Representative provides high-quality client and member-focused service using knowledge of plans, products, systems, and procedures to meet or exceed client and member expectations. Licensed CSRs answer questions and resolve issues based on phone calls, emails, and internet inquiries from members and clients; access information from a variety of systems and references; and focus on identifying problems and achieving the best solution. Licensed CSRs also acts as a knowledge resource to other team members through buddying and providing feedback. This position requires effective oral communication skills with internal and external customers. Licensed CSRs handle a wide variety of calls, identifies service problems and initiates appropriate action to resolve problems. They utilize systems to track all events and outcomes and educate customers on a daily basis through routine calls. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Support: • Act as a knowledge resource to peers through buddying and providing feedback, • Answer questions and resolve issues based on phone calls, emails, internet inquiries from participants, clients and others while maintaining consistent quality in accordance with the quality score guide, • Research and respond to enrollment issues, • Provide problem resolution by effectively communicating with other departments, product vendors, and the participant or client, • Receive, distribute and/or own tasks including resolution and appropriate customer support, • Effectively documents and track contacts with participants, clients, and vendors, • Ensure all interactions with customers (both internal and external) are professional and courteous, • Escalate appropriate referrals, complaints, grievances, and appeals according to client requirements, • Educate participants, clients, and others on self-service options, • Assist in the preparation of daily, weekly or monthly reports, • Update member data including dependents, change of addresses, etc., ensuring data integrity, • Complete tasks, generate letters and file associated paperwork, • Effectively interact with all team members for the purpose of resolving participants' or clients' needs, • Perform other duties as assigned, • Operations:, • Generate reports and complete projects in conjunction with Team or Client Services., • Complete team functions—such as mail, photocopying, etc., • Attend Client Culture days as requested, • Must be able to comply with Company attendance standards as described in established guidelines., • Ability to work any shift between 7:00 am – 7:00 pm, Monday through Friday, • Ability to work well with others as part of a Team, excellent verbal communication, written skills, and interpersonal skills. Must possess excellent telephone manner, well-modulated voice, and capability to work under stressful situations to ensure excellent customer service, • Capacity to read and comprehend a variety of documents, follow instructions, learn and understand client-specific rules, and health and welfare federal and state laws and mandates, • Ability to balance participant, client, and/or vendor demands with the needs of the business and effectively resolve participant, client or vendor issues with an empathetic attitude, • Ability to adapt to change and have the ability to comprehend and keep abreast of information pertinent to the job such as Knowledge Base updates, • Ability to demonstrate good listening, written, and verbal communication skills, • Possess strong problem-solving skills to sufficiently handle and resolve routine participant, client and/or vendor inquiries, • Must have good organizational skills with a keen eye for accuracy and attention to detail, • Ability to initiate searches in Knowledge Base and related documents, • Must demonstrate and maintain an extremely high regard for sensitive information, • Ability to learn a variety of software and procedural information as well as the various computer systems supported, • Ability to operate and is proficient with PC equipment utilizing specified software packages and other programs and functions, • Must be able to successfully complete initial and ongoing training (classroom, online, and/or on-the-job) and keeps current and proficient on knowledge, information, and equipment that is pertinent to the job., • Working knowledge of Microsoft Office Suite (Excel, Word, and Outlook) and Internet Explorer, • Ability to type and/or use a computer keyboard with sufficient speed (minimum of 21 WPM) and accuracy to perform the duties of the job EXPERIENCE AND/OR EDUCATION • 1 year of customer service experience preferred, • Must hold Health & Wellness licensure in your state of residence or are willing to obtain one prior to employment OTHER REQUIREMENTS

Job DescriptionCompany Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Job Description Turner & Townsend is seeking a highly experienced Lead Cost Manager to oversee the financial and commercial delivery of a large-scale, mission-critical data center construction program for a key client in the Dallas, TX area. This leadership role is responsible for guiding a team of cost professionals and managing all aspects of cost control, contract administration, and commercial strategy from pre-construction through close-out. The ideal candidate will bring deep expertise in complex infrastructure environments, experience with MEP systems and post-contract cost management. Key Responsibilities: Pre-Construction • Lead the development of detailed cost models and estimates during early design phases, including feasibility and concept development., • Shape procurement strategies and lead contract negotiations with general contractors and key suppliers., • Drive value engineering and design optioneering efforts to optimize cost without compromising performance or quality., • Oversee project budgets and ensure alignment with approved funding and cost plans., • Lead cost control activities including change order evaluation, cost checks, and financial impact analysis., • Review and approve contractor pay applications, ensuring accuracy and compliance with contract terms., • Deliver monthly cost reports with budget status, risk assessments, and forecasts to senior stakeholders., • Manage project cash flows, including Construction in Place (CIP) reporting for finance teams., • Administer commercial change management processes and ensure accurate documentation and reconciliation., • Conduct audits and contingency analysis to manage commercial risks and ensure financial integrity., • Ensure accurate financial close-out of projects, including vendor settlements and lessons learned documentation., • Lead negotiations and validate contractor and subcontractor pricing., • Compile as-built cost records for benchmarking and future portfolio planning.Qualifications, • Bachelor’s or advanced degree in Quantity Surveying, Construction Management, Engineering, or a related field., • Minimum of 8 years of experience in cost management for large-scale construction projects, ideally in data centers or other mission-critical sectors., • Proven leadership experience managing cost teams and client relationships., • Experience with MEP systems and their cost implications in data center environments., • Deep understanding of construction contracts, procurement processes, and commercial risk management., • Proficiency in cost management software and tools., • Excellent communication, negotiation, and stakeholder management skills., • Professional certifications such as MRICS, PQS, or equivalent are highly desirable. Additional Information *On-site presence and requirements may change depending on our clients' needs. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-MB1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job Description SmartSource®, an ABCOM Technology Group company, has more than 35 years of experience serving clients' business technology needs in the events, staffing, legal, government, finance, education, entertainment, and meeting production industries. The company provides services throughout North America through its fully staffed and equipped offices in major metropolitan markets. SmartSource draws from its extensive inventory of audio-visual technologies to deliver world class solutions for meetings and conventions, including general sessions, breakout rooms, trade shows and specialty events. The SmartSource team is passionate about leveraging its expertise to support our clients’ goals, while inspiring their attendees and stakeholders. SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided with the support and environment to excel and succeed with an industry leading company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today. Overview: SmartSource is seeking a Director of Sales Operations to be a strategic, operational, and executional force behind our high-performing sales organization. This leader will drive the optimization of sales systems and processes, enable best-in-class Salesforce adoption, enforce KPI accountability, and partner cross-functionally to ensure strong execution of all go-to-market initiatives. This role is central to scaling our revenue engine—balancing strategic foresight with operational excellence, and pairing data fluency with a relentless focus on sales team productivity and performance. A strong understanding of how to leverage AI-powered tools and insights to drive smarter selling and more efficient operations is essential. Key Responsibilities: Sales Process & CRM Optimization • Drive full adoption and advanced use of Salesforce (SFDC) across all sales teams., • Ensure Salesforce is the single source of truth for pipeline, forecasting, QBRs, and KPI tracking., • Partner closely with the Director of Sales Strategy & Development to support outbound campaigns through systems, process, analytics, and enablement., • Ensure the sales organization has the tools, training, and resources to execute GTM campaigns at a high level., • Identify and implement AI-powered solutions that increase sales productivity, improve forecasting accuracy, and surface actionable insights., • Leverage generative AI, predictive analytics, and automation tools to streamline rep workflows, prioritize leads, and reduce administrative overhead., • Meet regularly with Sales VPs to review pipeline health, rep-level KPIs, forecasting accuracy, and close plans., • Drive accountability to key KPIs at both the individual rep and leadership level., • Own all sales performance reporting—ensuring accuracy, clarity, and insight., • Deliver weekly, monthly, and quarterly dashboards to the Sales Leadership and Executive teams., • Oversee and maximize ROI of core tools including Salesforce, Outreach.io, ZoomInfo, TitanX, Phone Ready Leads, and LinkedIn Sales Navigator., • Champion integration and adoption of AI-enabled platforms within the sales tech stack., • 10+ years of experience in Sales Operations, Revenue Operations, or GTM Enablement, preferably in a B2B or complex sales environment., • Proven success owning SFDC at a leadership level and implementing scalable processes across multi-segment teams., • Deep experience driving sales execution, process optimization, and campaign enablement across outbound and account-based strategies., • Demonstrated knowledge and hands-on application of AI in sales operations (e.g., lead scoring, forecasting, automation, AI-generated insights, coaching tools)., • Strong analytical and forecasting skills; expert in KPI management, pipeline inspection, and CRM data integrity., • Strategic mindset with the ability to zoom out and align sales operations with company goals, while also owning daily execution., • Excellent communication and cross-functional leadership skills., • Experience in the AV/Tech rental or IT services space., • Familiarity with enterprise selling methodologies (e.g., MEDDPICC, Challenger, SPIN)., • Exposure to multi-channel GTM motions (field sales, SDR, digital, ABM). We're a fast-moving, results-oriented company scaling for growth. This is a unique opportunity to build and shape the future of our sales operation—combining best-in-class tools, AI, and a high-performance culture. You’ll work side-by-side with top leadership and directly impact revenue growth, sales excellence, and market expansion. SmartSource is an equal opportunity/affirmative action employer. SmartSource does not discriminate on the basis of race, color, religion, gender (including non-binary/third gender), transgender, gender identity or expression, sexual orientation or affectional preference, national origin, citizenship, age, disability, status as a protected veteran, military status, marital status, or status in any group or class protected by applicable federal, state, or local law. SmartSource makes reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act, Rehabilitation Act, and applicable state and local laws.

Job Description\uD83D\uDE80 KUBRA is Hiring: Technical Client Support Analyst! Are you passionate about solving complex technical challenges and delivering an amazing client experience? At KUBRA, we’re looking for a Technical Client Support Analyst to join our fast-paced, collaborative team!In this role, you’ll be the go-to expert providing tier-two technical support to our clients — tackling issues head-on, collaborating across departments, and ensuring smooth resolution every time. You’ll play a key role in troubleshooting, identifying, and escalating technical challenges while keeping our clients informed and supported. You’ll also take part in our 24/7 on-call rotation, providing world-class support to clients with premium service agreements — because at KUBRA, we’re all about reliability, innovation, and client success. ✨ If you thrive on solving problems, love working with technology, and want to make an impact — this is your opportunity to grow with a leader in client-focused digital solutions! This is a Hybrid role in Dallas, Texas.How You’ll Contribute • Provide professional support to clients at large enterprises by handling and assessing inbound requests, internal checks, and automated alerts, • Demonstrates strong communication skills by effectively articulating ideas, actively listening, and maintaining professional and clear interactions with team members, clients, and stakeholders, • Research issues involving application integration points, data integrity, connectivity failures, and application or system failures, • Report details on issues to developers and manage communications with clients as issues are worked on and resolved, • Client Excellence - Maximize client satisfaction by providing excellent customer service and maintaining Service Level Agreements, • Review and react to client support and operational issues, assisting the team with initial triage, understanding of client implementations, and resolution of problems, • Assists with classification and prioritization of issues, • Execute case/ticket service requests requiring code and / or configuration updates, • Achieve productivity related targets including support processed tickets, average response time, average time to close, time tracking, • Manage communications with clients throughout the life of a request and coordinate with developers and others to address issuesStrengths That Shine in This Role, • Excellent verbal and written communications skills, • Ability to explain technical issues to those unfamiliar with the subject via email, telephone, and in person in a professional manner, • Ability to collaborate with fellow team members and teams across the organization, • Strong technical and problem-solving skills to support understanding of enterprise software solutions, enterprise architecture, and troubleshooting of problems, • Strong work ethic and dedication to providing 100% client satisfaction, • An interest in creating and tinkering with technologySkills That Matter in This Role, • 0-1 year of experience in Customer Service, software/IT support, or as a skilled user of enterprise software, • Demonstrated aptitude for troubleshooting technical problems, • A general understanding of servers, networks, enterprise software, and data integration between enterprise applications, • Experience with enterprise software in a support or advanced business user role is strongly preferred, • Associate’s degree or work experience demonstrating professional communication and inter-office skills, • Diploma or Degree in Computer Information Systems or related program is preferred, • Familiarity with cloud/virtualized environments (such as AWS, Azure, Digital Ocean, or Google App Engine), relational databases, SQL queries, basic syntax, and C# or Java code is preferred, • Experience with reporting from enterprise applications and data warehouses is preferred, • Basic Linux command line skills are preferred, • Ability to create and edit HTML and embedded CSS, particularly for use in emails, is preferred, • Successful candidates must be able to demonstrate their experience designing and implementing information access solutions on Windows OS using the following tools: Visual Basic, C++, SQL Server, Access, ASP, ASP.Net, C#, JavaScript, HTML and CSS OR the ability to create and run SQL queries, make minor changes to Java code, and create or modify HTML documentsWhy You'll Love Working Here, • Thrive in an award-winning, innovation-driven culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards →, • Earn competitive pay with annual performance-based bonuses that recognize your impact, • Invest in your future with our 401(k) plan featuring company matching, • Stay healthy with comprehensive medical, dental, and vision coverage, plus HSA and FSA options, • Recharge with paid vacation and sick days — and a paid day off for your birthday, • Make an impact with two paid volunteer days to give back to your community, • Advance your skills with free access to LinkedIn Learning and our education reimbursement program, • Prioritize your mental health with a free premium Headspace membership, • Refuel at fully stocked refreshment stations with complimentary drinks and snacks

Job Description Sales and Business Development Director – West Pak Avocado, Inc. Summary The Sales and Business Development Director identifies and implements opportunities to build the business and will monitor business and project plans to ensure that the sales targets are met. Performs data analysis to track business performance and identify opportunities to grow revenue and profit. Primary Duties & Responsibilities • Create, execute, and manage business plans to consistently deliver volume and net sales targets, as well as annual Key Performance Indicator (KPI’s) objectives., • Identifies and develops new business opportunities., • Builds relationships with customers, suppliers, distributors, partners, and vendors., • Manages key client relationships and works to build new ones., • Leads sales, marketing, customer service, and client relationship management teams., • Manage the sales and marketing functions of a business to maximize returns and expand the business brand., • Develops and strengthens internal and external relationships that will lead to increased lead generation and market share., • Builds cross-functional teams to guide and nourish sustainable, long-term growth., • Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions., • Collaborate with the company's top executives to set long-term business objectives and development goals., • Participate in industry and sales meetings to provide recommendations and inputs on business strategies., • Researches and identifies new market trends., • Committed to processes, including pipelines, sales call reports, route, and account planning., • Committed to process, metric performance, and accountability., • Hands-on, undeterred by doing all the tasks required of a situation. An active, planning, working peer of the team, balancing both Executive responsibilities on-site and customer interaction in the field., • A high working tempo, setting the standard for others by demonstrating your passion for sales wins., • We seek an authentic business developer – committed to winning as a team, not as an individual., • Factual. Learn about customers and their needs and commit to factually tying them together with our capabilities., • Bachelor’s Degree in Business Administration, Marketing, or a related field, • Advanced Degree (MBA) is a plus, • Minimum 5 years of experience in business development and fresh produce sales with a current customer base, • Bilingual in Spanish and English preferred but not required, • Willingness/ability to travel 50%, • Strategic planning, • Strong negotiation skills, • A commitment to providing excellent customer service, • Excellent written, verbal, and interpersonal skills with the ability to engage customers on a consistent basis, • A strong sense of responsibility to act with integrity, lead by example, and promote the company in a positive and professional manner, • Competency in Microsoft applications, including Word, Excel, and Outlook. Experience with programs such as Microsoft Power BI and iTrade. Famous ERP and Oracle Sales Cloud CRM are a plus, • Competency with LinkedIn and Instagram for customer networking, relationship management, and promotion of the company to the targeted audience, • A proven track record of growth with the current customer base and successful new customer development and retention, • Research and Analytical skills, • Self-motivated, able to work independently and motivate a team. Physical Requirements/Working Conditions The essential functions of this job require frequent sitting for prolonged periods of time as well as occasional standing and walking. The employee will work in a combination of remote, field, and office environments and access stores, sales offices, trade shows, conferences, and special events sites as well as plant and production areas to communicate with supervisors and employees. Sensory demands require the ability to constantly hear and talk, both in person and by phone, and the ability to use a computer, calculator, and standard office equipment. Specific vision acuity required by this job includes close vision, the ability to adjust focus, and color vision when inspecting products. Physical demands include bending, stooping, and reaching above and below shoulder level in order to access records, as well as lifting and carrying files and documents typically weighing less than 25 pounds, with or without assistance.

Job Description Are you a true marketing nerd with a passion for social media advertising? Do you love building new things with a team motivated to win? Then you may be the Senior Social Media Strategist of our dreams! Abe is a specialized consultancy focused exclusively on social media advertising. We are a hub for innovative strategies, helping clients leverage the full power of LinkedIn, Meta and more to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! We have experienced significant growth over the last few years and have stayed true to our culture, the best idea wins. We’re future-focused and are looking for the right Senior Strategist with a growth mindset to join our evolving team! We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs). This role reports to the Associate Director and is a crucial part of the social media team. This role has a unique opportunity to be on the ground floor of a fast-growing specialty agency. The Account Strategist, LinkedIn Advertising works directly with our mid-market and enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing LinkedIn strategies for B2B businesses. Roles & Responsibilities * Oversee and lead a collection of Social Media accounts * Serve as direct support to client contacts * Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic * Build strategies for clients each quarter * Have the ability to create, maintain, and optimize budgets for paid media campaigns * Deeply understand client positioning and unique value propositions * Confirm lead routing is accurate within a CRM * Responsible for personal productivity and utilization * Work directly with Associate Director to ensure internal and client goals are being achieved * Understand the value of Programmatic campaigns * Drive cross-sells, upsells and referrals via client relationships and professional network * Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer * 2+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients * Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads * Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, ctv and more * Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more * Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization * Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance * Ability to drive results and measure via OCT * Experience with audience segmentation by tier, job title etc. * Proven and measurable success with mid-market or enterprise accounts * Ability to translate and articulate strategy and tell stories with data * Equal parts competitive and curious; you’re a true problem solver * You live on the cutting edge of the industry, always looking for opportunities to grow and share * Ability to organize, prioritize and manage multiple projects simultaneously * You’re quality-obsessed and have not lost your soul for advertising * Travel to visit clients approximately once per year, per client or as needed What Success Looks Like * You encompass our core values through every interaction; internally and externally * Effectively manage approximately five mid-tier and enterprise accounts * Meet and exceed department level KPIs, such as client growth and goal attainment. Your core KPIs will be client NSMs (North Star Metrics) and Client Satisfaction scores * Build client trust and relationships that create consistent renewals * Cross-sell services that align with client goals and objectives * Clearly communicate results with client point of contact and executives * Exceptional decision making, as it relates to strategic direction for accounts Benefits * 🏠 We have a set living wage at Abe; The annual base salary range for this position based in the United States is $70,000- $80,000 USD. This salary range is an estimate, and the actual salary may vary based on Abe's compensation practices, job related skills, and depth of experience. * 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle * Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents * Benefits to Support the Whole Person: * 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace * 💪 Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care * 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave * 💰 Financial - Traditional and Roth 401(k) with a 3% company match * 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Abe, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JA1

Job DescriptionAbout us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values:• Team Empowerment • Growth Mindset• Inclusion Always• Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are seeking an account manager or senior manager with a passion for social media and digital marketing to join our growing team. In this role, you will manage social media programs and campaigns on behalf of some of the world’s most important technology brands. This hands-on position is suited for someone comfortable operating in a fast-paced environment across multiple accounts with varying stands and styles. You must have strong attention to detail and excel at delivering high-quality content, driving social media strategies, and managing and mentoring a team of digital strategists. The ideal candidate understands that the best social media programs bring the people behind every brand, product and experience together with their audiences. You are committed to unlocking new possibilities for clients from awareness through to conversion and are a curious and eager self-starter. unlock new possibilities for clients from awareness through to conversion.Key Responsibilities • Develop and implement social media strategies for clients that: encompass content, channel, and audience; are aligned to client goals; and demonstrate business impact through insights and analysis, • Work as part of integrated PR and digital teams, driving the strategic inclusion of social media across client programs, including but not limited to content development, community management, publishing best practices, channel strategy, insights and analytics, etc., • Manage account teams to ensure seamless delivery of client work, including quality reviews and time/team management, • Manage multiple projects and/or accounts with the ability to manage up and down to ensure the team meets deadlines and stays on budget, • Production of social-first copy and creative content aligned to individual channel best practices, also including support in copywriting weekly social media calendars where needed, • Manage 1-2 direct reports, • Build trusting relationships with clients as one of the day-to-day contacts, • Support new business efforts for the Agency, including research and pitch development Requirements, • 5-6 years of client-facing digital experience (social media specialty preferred), with at least one year in an Agency setting, • Deep knowledge and understanding of social platforms - primarily LinkedIn, Twitter, Instagram, TikTok, Facebook, YouTube - including both organic and paid strategies and capabilities, • Baseline knowledge of earned media and marketing tactics (i.e., search, influencer, editorial), and where social media and digital activations can be integrated, • Experience with B2B technology, security and digital health brands is a plus, • Ability to take initiative to quickly and smartly adjust digital strategy, voice and tone based on client and audience, • Experience with social media management, influencer management, analytics tools (bonus points for hands-on experience with Sprinklr, Sprout Social, MuckRack and Brandwatch), • Management experience, both of program strategy/deliverables and direct reports, • Passionate about teaching and mentoring team members, working in close collaboration with both digital team leadership and account teams, • A finger on the pulse of latest social and digital trendsHighwire Perks, • Competitive salary, • Merit-based bonuses and promotions, • Hybrid work model to suit your schedule and lifestyle, • Excellent vacation policy including extended break for summer and winter holiday, • Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm, • 401K Match, • Medical and dental benefits/ FSA, • Paid Parental Leave, • Commuter Benefit, • Home office equipment stipend, • Growth Mindset Stipend of $100 annually for books, exhibitions, etc., • Technology reimbursement, • Wellness benefit, • Donation Match, • Mentorship, • Monthly recognition programs, • Employee referral bonus, • New business referral bonus, • Quarterly Highwire fun events – Thanksgiving is our favorite holiday, • Dog friendly work environment

Job Description\uD83D\uDE0E Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. \uD83D\uDE80 About the RoleThis role is responsible for leading, coaching, and developing a team of 6-8 Enterprise Account Executives focused on acquiring and expanding our North American banking and insurance business. Current customers include BMO, Western Union, and Domestic and General, as well as many leading banks and insurance brands that are not publicly disclosed. The RVP will drive revenue growth by ensuring the team effectively navigates complex sales cycles, develops compelling business cases, and achieves sales targets. This position requires a strategic sales leader with a strong coaching mindset, exceptional people management skills, and the ability to thrive in a dynamic, fast-paced SaaS environment.\uD83D\uDD27 Responsibilities • Team Leadership & Coaching: Foster high-performance and collaborative teams by providing coaching, mentoring, and development opportunities, conducting regular 1:1 meetings, and facilitating team training sessions., • Performance Management: Set clear performance expectations, monitor individual and team results, deliver constructive feedback through performance reviews, and implement improvement plans as needed., • Deal Support & Strategy: Provide strategic guidance on key sales opportunities within banking, insurance, and fintech, review sales proposals and contracts, and assist in navigating complex sales cycles to align with overall business objectives in the financial sector., • Hiring & Onboarding: Lead the recruitment, interviewing, and hiring of top sales talent with experience in financial services and implement comprehensive onboarding and enablement programs for new team members., • Sales Operations & Reporting: Accurately forecast team sales for the financial services and insurance sectors, manage the pipeline within CRM systems, provide regular sales reports to senior management, ensure adherence to sales processes, and analyze data for improvement opportunities., • Individual Development: Create and implement individual development plans for team members, identify and address skill gaps through targeted training and coaching, and provide opportunities for professional growth.\uD83D\uDCA1 Requirements, • Minimum of 10 years of experience in enterprise SaaS sales, including 5 years focused on sales into financial services, banking, insurance, and/or fintech and at least 2 years in sales management., • An ideal candidate will have a proven track record of leading and developing high-performing sales teams and consistently hitting or exceeding sales targets., • Demonstrated experience managing complex sales cycles and closing large enterprise deals in financial services, banking, insurance and/or fintech, • Strong understanding of SaaS sales methodologies and best practices, • Exceptional coaching, mentoring, and people management skills, • Strong communication, presentation, negotiation, and interpersonal skills with the ability to build and maintain strong relationships, • Strong business acumen and strategic thinking abilities, • Proficiency with CRM systems (we use Salesforce), • Strong analytical and problem-solving skills #LI-REMOTE #BI-Remote

Job Description Job Summary: We are looking for a motivated and results-oriented Industrial Sales Representative to drive business growth and expand our market presence. In this role, you will work closely with distributors, dealers, and partners to expand our market presence, increase sales, and enhance brand awareness. This position requires a strong communicator who thrives in a dynamic sales environment and enjoys building long-term business relationships. Key Responsibilities: • Develop and maintain relationships with industrial clients, including manufacturers, warehouses, and large-scale distributors., • Identify and pursue new business opportunities within the industrial sector., • Conduct comprehensive market analysis to understand competitor offerings, pricing strategies, and market trends., • Regularly visit clients and potential customers, providing expert knowledge and presentations on products and services., • Track and report on sales activities, including client meetings, sales projections, and market analysis, to the Sales Director., • Collaborate with internal teams, such as Product Development and Logistics, to optimize product offerings and delivery solutions for clients., • Facilitate training sessions for clients on product features, application methods, and safety protocols., • Participate in industry-specific trade shows, seminars, and networking events to promote brand visibility and expand client base., • Develop and implement effective sales strategies to achieve and exceed sales targets., • Provide input into the annual sales plan and continually monitor performance against objectives., • Manage client accounts, ensuring high levels of customer satisfaction and repeat business., • Prepare and deliver detailed sales and product presentations tailored to client needs., • 2+ years of sales experience required., • Experience in the Powersports, motorcycle, automotive, or consumer electronics industry preferred., • Experience in sales for Latin America preferred., • Spanish-English bilingual skills are a plus., • Strong sales, negotiation, and relationship management skills., • Self-motivated with a results-driven mindset., • Ability to work independently and as part of a team., • Proficiency in Microsoft Office and CRM software. SENA is a global leader in innovative communication systems, offering advanced connectivity solutions for adventure enthusiasts and professionals. SENA pushes the boundaries of technology with a range of products—from motorcycle helmets to communication systems for outdoor sports and industrial environments. Our products integrate cutting-edge technologies such as Bluetooth 5.0 and Mesh Intercom™, ensuring superior user experiences in terms of safety and performance. Whether on the road, in the mountains, or at sea, SENA accompanies its users wherever adventure takes them. #RideConnected Connect with SENA • Facebook: facebook.com/SenaBluetooth, • Instagram: instagram.com/senabluetooth, • LinkedIn: linkedin.com/company/sena-technologies-inc-, • YouTube: youtube.com/@senatechnologies

Job DescriptionWorkWave is seeking a transformative and strategic Vice President of Customer Success to build and lead a world-class global Customer Success organization from the ground up. This is a high-impact leadership role responsible for driving customer adoption, retention, growth, and satisfaction across our RealGreen, PestPac, and TEAM software portfolios. The VP of CS will define the customer journey, deploy scalable programs across segments, and serve as the key voice of the customer across the business. WHAT YOU'LL DO: Strategic Leadership•Develop and execute the vision, strategy, and operational plan for a scalable and segmented Customer Success model.•Define the customer journey for SMB, Enterprise, and Strategic accounts across the US, UK, and Australia.•Build and lead a high-performing global Customer Success Management (CSM) team, aligned with WorkWave’s strategic growth goals. Operational Excellence•Create onboarding, engagement, value realization, renewal, and expansion playbooks tailored to each segment.•Implement Customer Health Scoring and risk mitigation frameworks.•Roll out and operationalize a Customer Success platform (e.g., Gainsight) and integrate with Salesforce and other tools.•Establish appropriate tech-touch and high-touch models with the right coverage and capacity planning. Cross-Functional Impact•Collaborate deeply with Sales, Renewals, Professional Services, Support, Product, and Marketing to ensure end-to-end customer success.•Lead the Executive Sponsorship program and participate in key customer engagements. Metrics & Outcomes•Own and improve key SaaS CS metrics including Gross Retention Rate (GRR), Net Revenue Retention (NRR), adoption, Customer Lifetime Value (CLV), churn, and NPS.•Establish data-driven dashboards, KPIs, and forecasting tools to manage performance and risk.•Drive revenue expansion through value realization and partnership with Sales and Marketing on cross-sell and upsell strategies.WHAT YOU’LL BRING: • 10+ years of experience in Customer Success at enterprise SaaS companies, with 5+ years in leadership roles., • Demonstrated experience building and scaling Customer Success organizations from the ground up., • Deep knowledge of both high-touch Enterprise and tech-touch SMB models., • Experience with Customer Success tools (e.g., Gainsight) and CRMs (e.g., Salesforce)., • Track record of improving and sustaining CS metrics (GRR, NRR, churn, NPS)., • Strong communication, executive presence, and customer relationship skills., • Ability to thrive in cross-functional environments and influence at all levels., • Analytical mindset with a passion for leveraging data and insights to drive decisions., • Strong leadership experience, particularly around people management and organizational change management., • Bachelor’s degree required; MBA or related advanced degree is a plus.

Job Description Due to continued organizational growth, Associated Packaging Inc., the leading independent national distributor of packaging machinery and consumables, is looking for full-time Sales Professionals to join our team. This is a unique opportunity to learn what it takes to be a successful Sales Professional for Associated Packaging. We want to train and retain you! This approach allows entry-level candidates an opportunity to gain experience in the Packaging industry and provide the basis for a successful sales career. The qualified candidate will be comfortable working in a fast-paced team environment, prioritizing projects, managing multiple deadlines, and coordinating resources to create sales proposals and other important client-facing material. Top notch communication, relationship management, project management and organizational skills are a must. Expectations • Understand the role of the Sales Representative and deliver value to the customers we serve, • Simultaneously manage and prioritize multiple projects through completion, • Able to perform under stress and meet assigned timelines, • Be proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.), • Able to solve practical problems and adapt to a variety of situations, • Excellent communication and phone skills, • Act as liaison between customer and company regarding pricing, products, delivery information, service, and inquires, • Be a team player working closely with customer service, representatives from other business units, and external partners, • Provide market and competitive information to management team Education and/or Experience • Bachelor’s degree in Business Administration, Finance, Sales, Sales Operations, or related field, • 3-5 years’ work experience, • Experience in critical thinking and analysis in your professional career Competencies • Ability to manage workflow and meet deadlines, • Strong research, analytical, problem-solving, and reasoning skills, • Self-starter who can work with little direct supervision, • Aptitude for math, finance, and written communication, • Strong communication and presentation skills, and competent in TEAMs and Zoom, • Experience preparing Cost Justifications, • Experience with LinkedIn Sales Navigator Why work at Associated Packaging, Inc.? Longevity - Associated Packaging, Inc. has been providing packaging solutions for companies since 1977. Stability - Even during times of recession and economic uncertainty, Associated Packaging, Inc. has remained financially strong and experienced tremendous growth. Customer Service - We focus on partnering with our customers to find and maintain the best solution possible for their packaging needs. Our customers consider us problem solvers and profit enhancers. Our People - At Associated Packaging, Inc., people are our greatest asset. We value each employee and know that great success comes from a great team. Associated Packaging, Inc. is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.