Certified Peer Specialist-Part Time
hace 2 meses
Rochester
Job Description CERTIFIED PEER SPECIALIST JOB TITLE: Certified Peer Specialist POSITION GRADE: 74 Pay commensurate with education and experience $15.50-18.00/hr DEPARTMENT/PROGRAM: Hope Place SUPERVISOR: Hope Place Program Manager FLSA: NON-EXEMPT JOB SUMMARY: Under the general direction of the Hope Place Program Manager, the Certified Peer Specialist is responsible for providing quality, trauma-responsive care and programing for adults, ages 18 and older, experiencing a mental health pre-crisis or crisis, by providing the least restrictive means of crisis stabilization and treating guests to ensure their return to a higher level of functioning as quickly as possible. The program will serve those with mental health challenges, co-occurring disorders and developmental challenges; carry out all job responsibilities with fidelity and accountability to the Agencies and Program Mission, Vision, Values, Guiding Principles, and Strategic Plan. ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations, • Maintains confidentiality and security for all client and staff related materials and/or records., • Follows crisis/emergency procedure to contact to Hope place Program Manager or Lead Certified Peer Specialist in the event the Certified Peer Specialist needs support, • Assists in the development of and closely follows program & Guests Safety Plans, • Provides individual and group supervision accounts for guests at all times, • Provides a safe environment for guests and staff utilizing the sanctuary model, • Reads and becomes familiar with program policy manual, • Keeps current with the training requirements regarding Therapeutic Crisis Intervention (TCI), Functional Behavioral Approach, Safety In the Community, and Motivational Interviewing and other related trainings., • Employs approved crisis intervention/prevention techniques utilizing accepted practices per Agency policy and procedures, • Documents critical incidents as required by program/agency Communicates concerns, problems, questions to Supervisor, • Assists with projects associated with the Hope Place Program, including internal and external committees, task forces and special initiatives, • Exercises daily decision-making, problem-solving and ongoing task prioritization, • Makes appropriate referrals and linkages to community supports., • Advocacy; community outreach; education; referrals to other services (health insurance enrollment, housing, legal, care management, basic needs, etc.) or ongoing treatment; tools to support wellness and recovery, • basic intake and triage; Social Determinants of Health (SDOS) assessment, • De-escalation; stabilization; (mindfulness and motivational interviewing); and, brief interventions such as art, and journaling., • Documents progress notes for each visit with clients as assigned in the Electronic Client Record (eCR) within the day of service, • Track and monitor progress and outcomes, • Participates in surveys conducted by referring agencies, • Demonstrates, promotes and practices cultural competency toward Guests and staff through respect and understanding achieved through training and Agency cultural activities, • Recognizes and embraces the diversity of teams, • Supports and develops the strengths of each individual team member, • Fields questions; addresses concern of referral sources/families with Peer Mentor assignments., • Works with Program Manager to develop individualized plans to support and encourage professional growth, • Completes all required documentation according to appropriate time lines., • Attends trainings as required and as appropriate to skills related to the position, • Utilizes scheduler on eCR to maintain required expectations both fiscally and programmatically, • Coordinates and facilitates an initial meeting with Guests when they arrive at the program, • Obtains and communicates personal information regarding youth and family from referral source, • Cooperates and collaborates with program staff, volunteers and other agency staff; both internal and external to the agency, • Check and respond to e-mail and phone calls within 24 hours POSITION SPECIFICS: Education: • High School Diploma, GED, or equivalent experience in lieu of education required Experience: • Flexible and adaptive to the work environment., • Ability to engage, plan, communicate, and understand mental health challenges, co-occurring disorders and developmental challenges, • Availability to work afternoon, evenings 3pm -11pm, weekends 3-11pm, • Proficient with Microsoft Office, • Proficient in Electronic Client Record Systems preferred. Other: • Working knowledge of the Functional Behavioral Approach, Skill Building, Sanctuary, Therapeutic Crisis Intervention and Child and Family Team Process preferred., • Effective and open communication, emotional intelligence, and interpersonal skills., • Ability to work in partnership with others, including staff members across all departments., • Strong problem solving skills and ability to manage multiple projects and prioritize., • Organized and self-directed; team player – able to share information and collaborate effectively across all functions, and with both internal and external partners. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to walk short distances, • Ability to use stairs, • Ability to leave a location quickly COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential.