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Hey! At UNOde50, normality is left at the door. “Goodbye, boredom! Hello UNO world!” Here, being yourself is not only allowed, it's applauded! If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Temporary Wholesale Coordinator? Let’s see if you have what it takes to shine! Key Responsibilities • Serve as primary point of contact for USA & Canada wholesale accounts and local sales representative's teams, • Manage wholesale order entry, adjustments, cancellations, and special orders, • Process returns, damages, and RMA claims, • Coordinate reverse logistics with Operations and warehouse teams, • Provide shipment updates, ETAs, and proactive account follow-ups, • Resolve order discrepancies and escalate issues when needed, • Partner with Logistics and Accounts Receivable on order-related matters, • Support trade shows, samples, and sales incentive shipments Qualifications • 2+ years of customer service experience (B2B/wholesale preferred), order processing, logistics, or distribution, • Experience with SAP and B2B platforms preferred, • Proficient in Excel and Outlook, • English required; Spanish preferred, • Can be based in New York, NY or Miami, FL Skills • Strong organizational and planning abilities, • Detail-oriented and solution-driven, • Excellent written and verbal communication, • Customer-focused mindset, • Ability to multitask and work under pressure, • Proactive, adaptable, and team-oriented Unode50 is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Service of the United States, citizenship, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave) and any other characteristic protected by law ("Protected Characteristics")

beehiiv is the all-in-one newsletter and creator platform powering the next generation of media companies and independent voices. We help creators and businesses launch, grow, and monetize newsletters — now serving tens of thousands of publishers and reaching hundreds of millions of readers monthly. As we approach $30M in ARR and continue to grow more than 100% YoY, our expanded product suite (featuring our ad network, website builder, and paid tiers) positions us for the next stage of hypergrowth. beehiiv's Ad Network connects thousands of newsletter publishers with advertisers across every major vertical. The CSM team manages our advertiser relationships and is tasked with growing and scaling those relationships as the beehiiv platform grows. This role sits at the intersection of revenue ownership, team leadership, and client strategy. You'll manage a team of Ad Network CSMs while also deeply understanding our product set, our opportunities and constraints, and designing our path forward alongside the rest of our leadership team. This candidate would ideally be based in the U.S. Please note that compensation is dependent on experience. Ideally, you'll have: • 6+ years in digital advertising, ad sales, or a closely adjacent field., • 2+ years managing a team, with a clear track record of raising the bar for your team — not just supporting them, • Startup background strongly preferred — you're used to doing more with less, and that doesn't frustrate you, it motivates you, • Technical curiosity and self-sufficiency — you figure things out, you build what you need, and you don't wait for someone else to hand you the answer, • Comfortable being uncomfortable — you won't always have a playbook, and ambiguity doesn't slow you down, • Bias toward action — you see a gap, you close it. You don't surface problems without owning a solution, • Exceptional written and verbal communication — fast, clear, and calibrated to the audience, whether it's a brand partner or a direct report, • Process-builder and process-follower — you create systems, and then you actually use them, consistently, • Growth mindset — you study what's working, you ask hard questions, and you actively make things better What you'll be responsible for: Team leadership & accountability: • Manage, coach, and develop a team of Ad Network CSMs, • Hold a high bar for SLA compliance, HubSpot hygiene, client communication standards, and revenue accountability — these aren't suggestions, they're the baseline, • Run tight 1:1s and team rhythms that drive output, not just check-ins — you expect results, and you make that clear, • Build a culture where people bring solutions, not problems — and model that behavior yourself, • Own onboarding and ramp for new CSM hires Revenue & accounts: • Carry a personal revenue number alongside your team's collective quota, • Potentially own a handful of top-priority advertiser accounts end-to-end, • Develop and execute account strategies tied to performance data, new product launches, and work to identify advertisers best positioned to scale spend, • Coach your team to drive retention, renewals, and upsells across the book Strategy, process & scale: • Build playbooks and training for the CSM team where you see gaps, • Translate new product capabilities into concrete sales strategies your team can execute immediately, • Think about leverage: as the team and account load grow, we want to increase our leverage per person and not grow only through headcount., • Use technology & data: AI tools, automation, dashboards, etc., to multiply the team's output without multiplying the team's size, • Identify gaps in client experience and own solutions from idea to implementation — no waiting for another team to fix it, • Maintain consistent reporting, pipeline visibility, and CRM discipline across the team Product & platform fluency: • Deeply understand how beehiiv's ad products work well enough to speak credibly to advertisers about measurement, attribution, and performance, • Identify where product gaps or platform limitations are creating friction for the CSM team, and advocate clearly for what needs to change, • Be technical enough to build your own solutions when they exist — whether that's a recurring workflow, a tracking tool, or a client-facing resource —, • without waiting for eng or ops to do it for you Client experience: • Set and uphold fast response time SLAs across the team as non-negotiable, • Act as a point of escalation for complex advertiser issues, owning resolution from start to finish, • Ensure every advertiser interaction reflects a high standard — informed, fast, and accountable Why this role might be for you: • Thrive in hybrid roles blending customer success, commercial impact, and relationship depth, • Surface problems, provide solutions, and drive them to resolution, • Move with urgency while exercising sound judgment, • Treat process as a foundation for scale; follow it, improve it, use it, • Ramp fast on technical products independently and speak credibly to customers, • Effective in lean, resource-constrained environments, comfortable building as I go Why this role might not be for you: • You're looking for a pure sales role or a pure relationship management role — this is neither, • You expect a large support org around you to handle execution. You surface problems without bringing solutions, • You move slowly, • You treat the process as optional, • You need heavy hand-holding to get up to speed on how products work, • You've only operated in large, well-resourced companies and struggle without that infrastructure Why beehiiv? • Bias towards action: Our first impulse is to act. We don't get bogged down in unnecessary processes or bullsh**. Perfection is the enemy of progress., • Ownership mentality: This company is ours. We go the extra mile because that's what owners do. Every day, people step up to take on tasks outside of their responsibilities and do whatever it takes for us to succeed., • Building is in our DNA: We are obsessed with improving every aspect of our platform (and ourselves). Whether it's our product, support, or partnerships, we never stop working to improve it., • We answer to our users: Nothing matters more than serving our users. If our users fail, we fail., • Ego comes second, but winning comes first: We put our egos aside to work collaboratively and build something special. It doesn't matter whose idea or whose vision — we're here to create the best outcome. We're here to win. We'll take care of you: • Competitive Salary, • Stock Options, • Health, Dental, and Vision Insurance, • 401(k) Employer Match, • Unlimited PTO (mandatory 10 days per year minimum), • Annual In-person Team Retreat, • Unlimited Book Budget, • Monthly Wellness Days (every third Friday of the month!)

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: New York In this role as Customer Success Manager II, you will be responsible for: • Independently manage a book of business/portfolio across assigned territories, executing on SOPs and developing proactive strategies to support customers based on segmentation and identified goals and objectives, • Ensure that customers are continuously delighted throughout their journey with Renaissance, • Regularly contributes to the identification and documentation of risks, applying knowledge of local customer and territory context; Escalates risk appropriately with some oversight, • Collaborate with cross-functional team (e.g., Sales, Customer Support, Customer Education), to support customers. Contribute to revenue growth through customer advocacy and success stories, • Facilitate or manage support/ product/ experience related customer challenges, • Lead strategic customer conversations to ensure deep understanding of product value propositions and alignment with customer goals, • Drive advanced product adoption strategies across customer base, supporting the development and implementation of scalable solutions for common customer challenges, • Analyze customer feedback patterns and success metrics to provide actionable insights to CS leadership, contributing to product strategy and customer experience improvements, • Execute sophisticated retention strategies through proactive risk assessment and mitigation planning, while monitoring customer accounts to address any signs of dissatisfaction or potential churn, • Monitor new customers through the onboarding process, ensuring a smooth transition, • Deploy many communication strategies to engage customers and engage, • Lead customer strategies for personalized engagement operating with greater independence, • Provide mentorship in CSM best practices and serve as a subject matter expert for customer success strategies and product support Qualifications For this role as Customer Success Manager II, you should have: • 2-3 years experience in Customer Success required, • Strong understanding of the K12 education competitive landscape, • Strong organizational, analytical and detail-oriented thinking skills with the ability to operate in a highly efficient manner in a goal-oriented environment, • Excellent CS strategy acumen with good business development and negotiating skills, • Strong interpersonal, written, presentation and oral communication skills, • Proven track record of meeting/exceeding goals and targets and delivering outcomes to customers Bonus Points • Experience within a SaaS education company Additional information Customer Success Managers at Renaissance are brought in as a CSM I, II, or III that is commensurate with experience. The level you are hired at will be determined by the interview and recruiting process. The job description is based on your book of business. Your title is based on your experience and background. All your information will be kept confidential. Salary Range: $56,100 - $77,200. This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:Age of Learning is seeking to hire an Associate Account Executive who will be working closely with our Account Executive assigned to Florida. In this role, you will collaborate with the Account Executive to build and expand our world-class schools' business in your assigned state. The Associate Account Executive will help execute go-to-market strategies aligned with growth objectives and will be directly involved in field sales efforts, including prospecting, site visits, as well as managing and closing a defined segment of accounts. In addition to outreach and customer-facing activities, this role will include administrative and operational support. Tasks will include logging activity in SalesForce (CRM), updating/sending proposals, coordinating follow up calls, and order processing. This is a strong opportunity for former educators and/or recent college graduates looking to launch a sales career in the EdTech space. You will report directly to the Vice President of Sales and will receive training, coaching, and mentorship from an experienced Account Executive while gaining hands-on experience managing your own pipeline and contributing directly to the growth of innovative, world-class educational products. • Qualify and generate leads and build strong relationships by proactively engaging, nurturing, and finally closing sales with both cold and warm prospects through consistent outreach efforts, • Build and maintain a consistent pipeline of qualified prospects to support overall territory and revenue goals, • Set up initial meetings and calls between prospective schools/districts for your Account Executive, • Travel to conferences and conduct site visits for prospective accounts, • Support Account Executive with necessary post-meeting tasks, such as logging activity in SalesForce, sending meeting recap emails, updating proposals, and coordinating follow up calls., • Proactively seek out new schools/districts within assigned markets to expand overall territory coverage and pipeline growth, • Identify, research, and engage prospective district-level stakeholders to uncover needs, priorities, and buying readiness, • Collaborate with management and marketing on outreach projects, • Develop a high level of understanding of Age of Learning products and how we fit into the marketplace, • Maintain a high level of outbound activity including phone calls, emails, and stop-ins., • Utilize HubSpot, Salesforce, Starbridge, and Zoom Phone for cold calling and email to generate new sales opportunities., • Bachelor’s degree and/or 3 years or relevant work experience, • Prior experience working in the EdTech, Software Sales and/or K-12 space (former educators encouraged to apply!), • Have a thorough understanding of the education marketspace, • Experience working with SalesForce, HubSpot or other CRM Software, • Must have valid drivers license and reliable access to transportation

The opportunity At Unity, we’re shaping the future of real-time 3D creation by making game development more accessible than ever. Our next-generation human-in-the-loop agentic AI—goal-directed, adaptive, and capable of reasoning and planning in dynamic environments—is redefining how creators bring their ideas to life. Unity AI is built to democratize game development in the same way modern tools transformed video creation: if you have an idea, you can make a game—no steep learning curve, no bottlenecks—guided by an agent that plans, executes, and iterates with you. For professionals, we aim to deliver a step-change in efficiency with 10x productivity gains, faster iteration cycles, and richer creative exploration that unlocks entirely new forms of gameplay. As this vision scales, we expect a 10x–100x increase in high-quality games—and with it, a new era of digital entertainment where diverse voices, novel mechanics, and rapid experimentation redefine what’s possible. We’re looking for a Principal Product Manager to drive the product vision and strategy for AI-powered workflows that improve development efficiency, iteration speed, and production scalability for game developers. In this role, you’ll focus on democratizing game creation by making the Unity editor more intuitive and by delivering agentic AI-powered tools that empower aspiring creators. You’ll work closely with cross-functional partners – from engineers and designers to ML experts and product peers – to craft engaging, accessible, and growth-oriented experiences that expand adoption of Unity within this critical audience. This is an opportunity for someone passionate about lowering barriers to entry, shaping consumer product experiences, and leveraging GenAI to inspire the next generation of creators. What you'll be doing • Define and own the product vision and strategy for AI-driven workflows that improve efficiency and velocity for game developers., • Partner with engineering, design, and ML teams to design and deliver agentic AI-powered workflows that simplify game creation., • Build and maintain a product roadmap that balances near-term improvements with bold long-term innovation., • Leverage market insights, ecosystem knowledge, and user research methodologies to deeply understand users’ needs and design intuitive solutions., • Drive adoption and engagement by shaping consumer-oriented onboarding experiences that lower barriers to game creation., • Collaborate across Unity’s ecosystem, aligning with teams in our Create and Grow divisions to deliver a unified product experience., • Lead cross-functional collaboration, aligning diverse stakeholders and guiding teams through ambiguity toward impactful outcomes. What we're looking for • Background in game development, with hands-on Unity and game creation experience., • Deep passion for and extensive daily use of AI products in professional work., • Deep empathy for creators, with a customer-obsessed mindset and passion for democratizing game development., • Strong track record of product management experience., • Experience with GenAI products in gaming or adjacent industries., • Proven ability to craft and drive product strategy and vision in complex environments., • Strong skills in prioritization, problem-solving, and navigating ambiguity to deliver high-impact outcomes., • Demonstrated ability to align stakeholders and lead cross-functional teams toward shared goals. You might also have • Solid grasp of AI/ML concepts and frameworks, particularly agentic and generative AI, with experience collaborating closely with ML teams., • Strong understanding of Unity’s ecosystem and/or adjacent game development environments. Additional information Relocation support is not available for this position Life at Unity We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our ___. Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing. As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit ___. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out ___ to let us know. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our ___ and ___. Should you have any concerns about your privacy, please contact us at . #SEN #LI-HL1

Product Manager (Automotive Fluids/Chemicals; Business dev exp req) Description. Product Manager (Automotive Fluids/Chemicals; Business dev exp req) Responsibilities. Product Manager (Automotive Fluids/Chemicals; Business dev exp req) Qualifications.

What are we building? At Hard Rock Digital, we’re reimagining what online gaming can be. Backed by the legendary Hard Rock brand—synonymous with music, entertainment, and hospitality - we operate like a bold, fast-moving startup with a passion for delivering unforgettable digital experiences. Now, we’re leveling up. Our newly formed Games Studio is at the heart of this mission, dedicated to building world-class Card & Table and iCasino games that thrill players and define the next generation of online casino entertainment. You’ll be at the forefront of this journey, leading the creation of in-house Card & Table games for Hard Rock Bet Casino—games that will anchor our content strategy and become flagship experiences for our players. This is your chance to shape something from the ground up, with the backing of a global brand and the freedom of a startup. What’s the position? We’re looking for a Senior Product Manager /Producer – Game Studio to lead the charge in building the next generation of Card & Table and iCasino games for Hard Rock Bet Casino. This is a high-impact role where you'll own the product vision and contribute to the production roadmap—from first spark of an idea to full game launch. You’ll collaborate closely with the Sr. Director of the Studio, senior leadership, and cross-functional teams to guide both internal developers and external partners toward one goal: delivering best-in-class, revenue-driving game content that sets new standards in quality, innovation, and player engagement. This is more than a game product role—it’s a chance to be a creative producer, strategic thinker, and team leader, all in one. Key Responsibilities: * Own the Full Game Lifecycle: Lead the development of new Card & Table games from concept to live launch. You’ll guide each title through design, production, testing, and release—ensuring quality, timeliness, and player impact. * Build and Drive the Roadmap: Shape a smart, strategic game roadmap aligned with business goals, player needs, and market trends. Prioritize the right games and features to grow revenue and engagement. * Champion Quality and Creativity: Oversee the creative direction and technical execution—from gameplay and math models to UI/UX and polish. Partner closely with design, development, and compliance teams to deliver standout, high-performing games. * Innovate with Purpose: Bring fresh thinking to the table. Use insights from the market, player behavior, and adjacent categories to introduce innovative features like side bets, progressives, or multiplayer modes. * Lead Cross-Functional Collaboration: Work with teams across the studio—product, design, dev, QA, marketing, and analytics—to keep projects moving, remove blockers, and ensure smooth execution at every stage. * Optimize for Performance: Track how games perform in the wild. Adjust features, placements, or promotions to improve results, working closely with marketing and ops to keep visibility and momentum strong. * Align Stakeholders and Strategy: Partner with product leaders and studio stakeholders to ensure priorities are clear, progress is visible, and the games we build deliver value for players and the business. What are we looking for? We are looking for a results-driven leader who excels in transforming creative game concepts into market-leading game products. You are passionate about gaming and possess deep industry knowledge, along with the strategic vision and operational acumen to guide a high-performing, global team in a fast-paced Studio games development in a regulated environment. The ideal candidate will have: * Hands-on experience building and launching real-money card and table icasino games (e.g., blackjack, baccarat, roulette, poker) for regulated markets—understanding core gameplay, math models, and compliance standards. * 5+ years of experience in icasino game product development, with a focus on card and table games. * A diploma or degree in a relevant field such as Game Design, Math, Business, or Computer Science. * Strong knowledge of card/table game mechanics, feature development, and the unique challenges of regulated iCasino markets. * A proven track record of delivering successful titles through close collaboration with cross-functional teams and external partners. * Solid analytical skills with the ability to turn player insights and market data into high-impact features. * Excellent communication, organization, and project management abilities—able to juggle multiple priorities in a fast-moving environment. * A creative, solution-oriented mindset and comfort with iteration and continuous improvement. * Experience in UI/UX, wireframing, or working closely with design and engineering teams is a plus. * A sense of humor and a passion for building compelling, high-quality player experiences. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: * Competitive pay and benefits * Flexible vacation allowance * Flexible work from home or office hours * Startup culture backed by a secure, global brand * Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer). Your application has been successfully submitted!

About Turvo Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes while eliminating redundant manual tasks. Turvo’s customers include some of the world’s largest Fortune 500 logistics service providers and shippers as well as small to mid-sized freight brokers. Turvo is based in Dallas, Texas, with offices in Hyderabad, India. (___). About this Role Turvo is on a mission to unify the global supply chain. We’re building the modern collaboration platform for logistics—where shippers, brokers, and carriers connect seamlessly, share data in real-time, and orchestrate freight with unprecedented speed and efficiency. As a Senior Product Manager at Turvo, you will own a major product domain and play a critical role in shaping the future of our platform. You will partner cross-functionally to identify high-impact opportunities, design scalable solutions, and deliver a world-class user experience. This is a high-visibility role with direct influence on how logistics works in the next decade. \n What You’ll Do • Own the end-to-end product strategy for a core area of Turvo’s platform—drive vision, roadmap, and execution for shippers, brokers, or carriers., • Obsess over customer needs—dive deep into customer workflows, pain points, and data to inform every product decision., • Drive clarity in ambiguity—turn loosely defined opportunities into actionable product requirements, wireframes, and launch plans., • Collaborate deeply across functions—work closely with engineering, design, operations, sales, and customer success to ship product that solves customer problems at scale., • Lead go-to-market—develop positioning, partner training, release plans, and support collateral to ensure successful adoption., • Measure and iterate—define KPIs, monitor product performance, and continuously improve based on user feedback and usage data., • Champion Turvo’s product vision—inspire teammates and customers around the impact we can create by transforming how the world moves freight. What We’re Looking For • 5+ years of Product Management experience building and launching software products end-to-end, • 3+ years of experience in supply chain, logistics tech, TMS platforms, or freight brokerage tools is strongly preferred, • Strong product intuition paired with analytical depth—comfortable using qualitative insights and metrics to inform decisions, • Exceptional collaboration and communication skills—able to align stakeholders and rally teams across time zones, • Entrepreneurial, bias for action, thrives in fast-moving environments and doesn’t wait for permission to solve problems, • Comfortable with technical conversations and systems thinking—you can zoom into API behaviors and zoom out to business value, • Prior experience working with modern product development practices (agile, lean, customer development), • Bachelor’s degree in a technical, business, or supply chain-related field; MBA is a plus Why Turvo • Shape the future of an industry that touches every part of the global economy, • Build with purpose—create software that simplifies lives and moves goods more efficiently, • Join a collaborative team that values customer obsession, ownership and velocity, • Competitive compensation, benefits, and opportunities for growth and leadership \n We are an Equal Opportunity Employer and strive to make hiring decisions that reflect our commitment to diversity and inclusion. Senior Product Manager candidates based in Dallas, TX are preferred.

About Mesh At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce. Mesh is bridging this gap by making crypto payments reliable, useful, and ubiquitous. We combine a powerful orchestration engine with a seamless consumer app to unlock liquidity for the world. Backed by leading investors like PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy. Join us! Overview We are looking for a Senior Product Manager to join our "Core" team. This team builds the foundational infrastructure that handles crypto transfers, bridging logic, and network connectivity. Your initial mandate will be to aggressively expand Mesh's footprint by leading our integration strategy for Centralized Exchanges (CEXs) and Web3 Wallets. Here is the truth about what it takes to succeed in this role: you must possess raw intellectual horsepower, a deep pride in the quality of your work, and a relentless, undeniable work ethic. Some Web3 experience is preferred; exceptional execution is mandatory. We will teach you the crypto infrastructure. If you can drop into a highly complex, ambiguous technical domain, figure out how it works, and start driving outcomes immediately, you belong here. What You'll Do • Ownership: You are the execution engine for the Core team. If a process is broken, you fix it. If an engineering team is blocked, you unblock them. You take pride in sweating the details that others ignore., • Expand the Network: Own the execution for expanding Mesh's coverage of external platforms. You will figure out how to integrate new crypto exchanges and standardize connections with self-custodial wallets., • Architect for Scale: Partner with our Head of Core and senior engineers to ensure that as we add dozens of new connections, our routing logic remains standardized, scalable, and secure. You will write crystal-clear specs and map out edge cases., • High Leverage & Efficiency: You ruthlessly optimize and automate your own operational workflows. You treat your time as the company's most valuable resource, utilizing modern tools (AI, scripts, automations) to scale your output so you can focus on high-impact problem-solving., • Cross-Functional Velocity: Collaborate tightly with Engineering and Business Development to prioritize the right integrations and ensure our core connectivity meets the SLAs required by our enterprise clients. Who You Are • Experience: 3+ years of building and shipping hard things. Traditional technical PM experience is preferred but not strictly required., • Intellectual Horsepower: You are a rapid learner who can quickly deconstruct complex systems (APIs, ledgers, financial routing) and explain them simply., • Relentless Drive: You have a demonstrated history of working incredibly hard and caring deeply about the output of your work. You do not wait to be told what to do., • Systems Thinking: You are highly comfortable reading technical documentation, discussing API payloads, and debating architectural tradeoffs with engineers. You don't need to write code, but you must be able to design systems. The annual base salary range for this role is $186,000 - $241,000 in San Francisco and New York. The compensation range provided may span multiple career levels and will be narrowed during the interview process based on factors including a candidate’s experience, skills, qualifications, and geographic location. For candidates outside of San Francisco and New York, compensation will be adjusted to reflect the applicable market and location-based pay band. The base salary range listed excludes commission (if applicable), equity, and benefits. The pay range represents the minimum and maximum target for new-hire compensation. Actual compensation may vary and may be higher or lower depending on individual circumstances. Why You’ll Love It Here At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership. This is the kind of place where you'll see your work ship fast, make real impact, and be able to point to something and say, "I built that." You'll grow fast, level up your skills, and get a front-row seat to how a high-growth company scales from the inside, with competitive comp, solid benefits, and room to stretch your craft all coming standard. If you're energized by building, learning, and shaping something big—this is where you'll want to be. In-Office Expectations Employees based in our San Francisco, New York, and Bangalore hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs. Certain roles that require closer cross-functional collaboration or operational support may have additional in-office requirements, which will be discussed during the interview process. Our hybrid approach is designed to balance meaningful in-person collaboration, team building, and real-time decision-making with the flexibility to work remotely. We believe this structure supports strong execution while preserving autonomy and focus time. How We Care For Our Team We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family. We offer unlimited PTO—and we mean it. Take the time you need to recharge and show up at your best. We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work. Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

We are an innovative technology company providing a cutting-edge, AI-powered cloud platform for the construction industry. Created by industry experts with deep estimating experience, our software dramatically streamlines the pre-construction process. Our solution uses advanced machine learning to automate traditionally time-consuming takeoff tasks, helping estimators work up to 80% faster while reducing costly errors. Our collaborative platform enables real-time teamwork, instant drawing analysis, and features a revolutionary conversational AI interface that transforms how professionals interact with construction plans. Founded by construction industry veterans, our award-winning application automates the takeoff process, enabling estimators to analyze blueprints in seconds rather than hours or days. Key Responsibilities Relationship Management * Build strong relationships with customers, understanding their goals and ensuring they are met through the platform * Conduct regular check-ins to monitor usage and overall satisfaction * Act as the primary point of contact for a portfolio of customers Customer Support and Success * Respond to support requests in a timely and professional manner * Troubleshoot issues and coordinate with the product team when necessary * Maintain records of customer interactions and feedback Retention and Growth * Monitor usage and identify churn risks early, addressing them with tailored support * Identify upsell and renewal opportunities and collaborate with the sales team to execute them Customer Support and Success * Respond to support requests in a timely and professional manner * Troubleshoot issues and coordinate with the product team when necessary * Maintain records of customer interactions and feedback Collaboration and Feedback * Provide customer insights to product and engineering teams to help shape product direction * Share trends, wins, and blockers with the broader customer success and sales teams Qualifications * Experience in customer success, account management, or a client-facing SaaS role * SaaS experience with a strong acumen for product knowledge * Strong communication and relationship-building skills * Ability to troubleshoot issues and explain technical concepts to non-technical users * Experience working with CRM or customer success platforms * Highly organized and proactive with a customer-first mindset * Located in CT/MT/PT time zone Nice to Have * Experience in construction tech or working with AEC clients is a plus What We Offer * Base salary + Incentive Plan * Health, dental, and vision insurance * Unlimited PTO and remote flexibility * Opportunity to grow your career at a fast-paced AI startup * Collaborative and innovative work environment We are an equal opportunity employer committed to building a diverse team. We welcome applications from candidates of all backgrounds who are passionate about using technology to transform the construction industry. Join us in revolutionizing pre-construction estimating with the power of AI!

___ is an instructional platform that empowers teachers to unlock the potential in all learners. We are a mission-driven team of passionate and thoughtful individuals creating the practice and assessment platform of the future. Our Product teams are divided into three integrated functional groups of frontend engineers, backend engineers, and a product owner. As a Product Manager, you will develop expertise in one of these groups with the goal of eventually being the product owner for that group. Your responsibilities will include: ● Integrating usability studies, competitive research, and market analysis into product requirements. ● Synthesizing customer feedback and user interviews with internal roadmaps and strategies to develop winning product strategies. ● Defining and analyzing metrics that inform the success of products to share with the broader team. ● Coordinating new product launches across teams. ● Providing project management assistance to the engineering team. ● Triaging user issues, working across teams to build understanding and present solutions. We are a remote-first company. We are accepting applications from people who live and work in the following states: * Arizona * California * Colorado * Florida * Georgia * Illinois * Louisiana * Nevada * New Jersey * New York * North Carolina * Ohio * Pennsylvania * South Carolina * Tennessee * Texas * Virginia * Wisconsin Albert is more than a job. We are long-term thinkers building a truly unique product in the digital curriculum space--one known for academic rigor, modern usability, and an uncompromising commitment to quality. We carefully maintain a culture of high standards, freedom of opinion. psychological safety, calculated risk-taking, accountability, and first principles thinking. Our philosophy is to hire the best people possible, empower them to do their best work, and make sure they're happy and well-rested. Here, you will do great work supported by talented, thoughtful, and kind colleagues. You'll have the agency to make decisions in a decentralized culture while maintaining a sustainable work-life balance. Albert is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also strive to create and strengthen a culture that deliberately promotes personal growth, diversity, and inclusion, especially in the unique ways that an education company can do so. * Competitive salary. We observe the same pay bands, regardless of where you live. For this role, our starting salary is $115,000-175,000. * Health, dental, vision, and long-term disability insurance. We contribute 90% of the cost for our various medical insurance options and 90% for vision and dental. We contribute 50% for dependents. For long-term disability, we contribute 100% of premiums. * Paid parental leave. Parents are eligible for up to twelve (12) weeks of fully paid parental leave after a year of service. * A 401k plan. Save for retirement with a fully managed plan and a 1% match. * Commuter benefit. Use pre-tax earnings on your commute through our managed platform. * One Medical. We cover enrollment in One Medical to provide all employees with convenient access to primary care. * Multiple FSA plans. We offer both normal and dependent care FSA plans that allow up to $650 per year in rollover of unused funds. * Flexible, guilt-free vacation. Take guilt-free vacations with no hard limit. Most people take 3-4 weeks per year and are encouraged to take time off. This is not a vague policy where "unlimited" ends up meaning "hardly ever, it's too stressful to ask for time off". We actively encourage everyone to take off. * Half-day Fridays. We value work-life balance and observe half-day Fridays every week. ● Strong technical understanding of how software products are built and ideally, of programming languages. ● 2+ years experience as a product manager in a software context, ideally within edtech. ● Strong first-principles reasoning skills and open-mindedness. ● Ability to identify what is important and prioritize several competing priorities. ● Exceptional analytical skills: Expert at Excel, SQL, or both. ● Natural curiosity to develop multi-disciplinary skills and constantly explore problems from multiple angles. ● Demonstrable leadership potential and high levels of emotional intelligence. ● An ability to communicate effectively, tailoring communications for various contexts and personalities. Your application has been successfully submitted!

About Huckleberry At Huckleberry, our purpose is simple yet powerful: to build life-changing products and experiences that help all families unlock everyday magic. Today, more than 5 million families trust Huckleberry and our app to be their partner through parenthood. Real pediatric expertise works hand-in-hand with data science, AI, and behavioral science to provide support behind-the-scenes that guides every parent through their unique journey. We believe every family should feel taken care of—which is why we’re growing quickly and expanding our product offerings to help every family thrive. About the Role As a Senior Product Manager over our core experiences, you’ll collaborate closely with Engineering, Design, and Data to shape the future of our product and the platform that powers it, including our new AI helper Berry, Sweetspot, sleep plans, tracking and the technology that makes all this possible. You will gain a deep understanding of user needs and leverage our rich data to ideate, create, test, and scale magical experiences, while building a strong platform that can scale to help even more families thrive. • Strategy and Roadmap Development: Define the long-term vision and multi-year product strategies for the core user experience on our mobile app and platform to achieve business objectives and drive growth., • Cross-Functional Leadership: Act as the primary link between engineering, design, marketing, and operations to align on technical solutions and ensure seamless execution., • Product Discovery and Specification: Partner with UX research to translate complex user needs and market trends into new and improved features., • Full Lifecycle Management: Drive features through the entire creative cycle, including ideation, technical specification, development, launch, analysis, and iterative improvement., • Platform and AI Systems: Identify and lead initiatives to build new AI experiences and ensure the platform is scalable, automated, and maintainable., • Product Growth: Expand app usage and engagement by identifying feature gaps and building new features to address them, • Stakeholder Communication: Serve as a trusted advisor to executives and internal teams, lead agile ceremonies, clearly communicating product roadmaps, rationale, and technical trade-offs., • 5+ years of product management experience, with a proven track record of working across the full product stack from app to platform, improving user experiences and engagement as well as platform performance and scalability, ideally within mobile and/or subscription-based businesses., • Proficiency in using data analysis to inform decision-making, validate feature ideas, and measure success metrics., • Track record of prioritizing and connecting initiatives to broader business priorities., • Experience empowering and motivating a cross-functional team to deliver high-quality, delightful experiences across both web and app., • Can-do attitude with a proven track record of getting things done., • A passion for building products and systems that scale., • Strong oral and written communication across both technical and non-technical audiences., • Experience in direct user testing, A/B and multivariate testing, and data analysis., • You thrive in a startup or other high-ambiguity environment.

As Senior Product Manager for Commercial Payments, you will help manage a multi-product roadmap, prioritize allocation of development resources, and deliver impactful features to customers across areas like commercial payments and expense management. Your passion and attention to detail will help identify and drive new capabilities to give more flexibility to our customers, while maintaining a platform with significant breadth and scale. We work ___. This role can be performed remote within the United States or from our Oakland, CA headquarters. We’d love for you to join us. The Impact You’ll Have • You’ll help shape a compelling product vision and roadmap for commercial solutions, driving alignment and seeking consensus among leadership, peers, and teams, • Directly engage in major projects, issues, and initiatives with product and engineering teams to determine approach, assess capacity, and brainstorm solutions, • Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority, • Translate operational and technical requirements into business outcomes, focusing on customer and business value and defining metrics to quantify success, • Deliver customer value iteratively, managing products through various launch phases and follow-on releases, • Act as technical advisor to educate and evangelize features with customers via meetings, presentations, and other forums, • Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Who You Are • 5+ years in product management role designing and delivering payment solutions that have delighted customers and driven business growth, • Proven track record of end-to-end product delivery and execution, with experience taking complex products from ideation (0 →1) to launch, • Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences, • Deep expertise in the payment industry ecosystem: card brand regulations, payment networks, money movement, cards (prepaid, debit, credit), and commercial payments, • Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions, • Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases, • “Roll up your sleeves” mentality to make your products successful and get things done, even when the path is unclear, • Expertise in Agile, user research, market analysis, and product lifecycle management Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100, • Premium Plus: $141,800 - $177,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team: The Telecom and Media Outbound Product Management team is responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio. We collaborate closely with multiple cross-functional teams (e.g., marketing, sales, solution consulting, pricing strategy, and operations, customer outcomes, product success, training, and certification, etc.). The Role: ServiceNow is looking for a Senior Staff Outbound Product Manager to lead customer adoption initiatives for our Teleco and Media offerings. This role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, while ensuring their voices directly influence our product roadmap and strategy. You’ll collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of our products. This is a strategic, hands-on role with significant visibility and impact across the organization. You’ll have the opportunity to shape the next wave of enterprise AI, working with passionate teams and forward-thinking customers. Help us drive meaningful innovation while ensuring ServiceNow continues to be a leader in AI-powered workflow transformation. What You'll Do: • Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals., • Guide and support the adoption of our Telecom and Media products across high-impact accounts., • Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams., • Lead early access programs to gather feedback and validate new product capabilities., • Create technical enablement and adoption content that highlights product value., • Conduct onboarding and enablement sessions to scale adoption across customers and partners., • Manage community engagement and create content that drives interest and success., • Collaborate with analysts, partners, and thought leaders to share ServiceNow’s vision., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • 10+ years of total experience, including 5+ years in customer-facing roles (e.g., product management, technical consulting, presales, or business development)., • 10+ years of experience in the telecommunication industry., • Willingness to become an expert in our products including hands-on demonstrations and configuration, • Experience launching and scaling adoption of emerging technologies in enterprise environments., • Strong sense of accountability, with the ability to influence, lead, and execute effectively., • Action-oriented mindset and motivation to deliver impactful outcomes., • Proven ability to collaborate across diverse, cross-functional teams., • Customer-centric approach with strong problem-solving skills., • Excellent written and verbal communication, including the ability to convey technical concepts to varied audiences. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Mission: Own and deliver on a product area while building the product management team’s capabilities, processes, and culture. Accountable for both product outcomes and the growth of PMs on the team. Key responsibilities: • Partner with the CEO & executive team to set product strategy and prioritize development objectives across all product areas, • Interface with clients to uncover market problems, test divergent ideas and converge on the best solution that is valuable, usable and feasible, • Drive outcomes by setting the strategic direction (roadmap) and managing the tactical implementation (backlog) for owned product area while ensuring consistent practice across the PM team, • Support launching products in the market, including sales readiness, go-to-market activities and ongoing post-launch efforts, • Build and develop the PM team — hire, coach, and establish the methodologies, rituals, and quality bar for product management, • Represent the product function in executive and cross-functional leadership forums Product Discovery & Opportunity Assessment • Runs a continuous-discovery loop (weekly customer touchpoints, rapid experiments, opportunity-solution tree kept current)., • Frames market problems with clear learning objectives, risks & assumptions before delivery., • Leads the Triad (PM + UX + Lead Engineer) to test value, usability & feasibility early; encourages intelligent risk-taking., • Combines qualitative insight (interviews, jobs-to-be-done) with quantitative signal (usage, funnel, NPS) to size opportunities., • Challenges assumptions openly—asks crisp, “what would have to be true?” questions., • Leverages Generative AI capabilities as a product lever and can identity where AI adds genuine user value vs. where it’s cosmetic, and partners with engineering to evaluate feasibility., • Owns an outcome-based roadmap that ties directly to company OKRs and 4-lens test (Strategy, Vision, Customer, Business)., • Gains executive & cross-functional alignment through storytelling and visuals; roadmaps are adaptable (reviewed at least quarterly)., • Serves as Product Owner for an agile process; backlog always reflects priority + class-of-service., • Sets High-Integrity Commitments (fixed-date work) only when risk-adjusted forecasts support them; meets ≥ 90 % of those dates., • Collaborates daily with engineering to slice value thinly, ensure definition-of-ready/done, and unblock swiftly., • Cultivates trust-first relationships; practices pre-wiring / shuttle diplomacy to avoid surprises., • Evangelizes the product vision internally & externally; can demo, train, and support customers end-to-end., • Models servant-leadership: creates psychological safety, celebrates experiments (even failed ones) and elevates team expertise., • Proactively translates company strategy into product narratives that resonate with every function (sales, CX, marketing, finance)., • Establishes and coaches a consistent discovery and delivery methodology across PMs., • Runs regular product reviews that elevate team thinking (not just status updates); sets the quality bar for specs, roadmaps, and stakeholder communication by example., • Makes hiring decisions and builds a pipeline of PM talent; creates career development frameworks and gives direct, actionable feedback., • Ensures consistent backlog health and delivery practices across all PM-owned products, not just their own., • 7–10 years of software product management experience, including ownership of a product roadmap and backlog, • Demonstrated experience running continuous product discovery (customer interviews, experiments, opportunity sizing), • Track record of shipping software products through a full lifecycle — from discovery through launch and iteration, • Experience working within Agile/Lean/Kanban delivery teams as a Product Owner or equivalent, • Strong data literacy — comfortable using analytics, funnel metrics, and usage data to inform decisions, • Technical fluency — able to collaborate deeply with engineering on feasibility, trade-offs, and system design (not expected to write code), • Exceptional written and verbal communication skills; ability to lead meetings, present to executives, and facilitate cross-functional alignment, • Go-to-market experience — has partnered with sales, marketing, and CX on launches and enablement, • 2–3+ years of formal or informal leadership of other PMs, including mentoring and developing PM talent, • Comfort operating at both strategic and tactical altitude — can present a quarterly roadmap narrative to the board and write acceptance criteria in the same week, • Experience with data integration, interoperability, or iPaaS/middleware products, • MBA or equivalent graduate degree, • Experience with outcome-based roadmapping and OKR frameworks, • Familiarity with LLM capabilities, prompt engineering, and the practical constraints of AI systems, • Prior experience working within Salesforce or Blackbaud ecosystems, • Prior experience working in the nonprofit sector (either at a nonprofit or at a nonprofit software/service provider)

About PatientIQ PatientIQ is a fast-growing healthcare technology company on a mission to improve patient outcomes through smarter, data-driven care. We work with healthcare providers, life sciences organizations, and research institutions to transform clinical insights into action. As we scale, we are investing in strong operational infrastructure to enable consistent, predictable growth across the commercial organization. Role Overview The PatientIQ Customer Success Manager (CSM) owns the success, retention and growth of PatientIQ clients by helping clients get the most out of the PatientIQ product, network and services. The CSM will serve as the main point of contact post implementation, driving value through helping clients improve data collection, workflow and utilizing the data collected in order to achieve the client's goals. In addition to owning post-implementation customer success and retention across a portfolio of accounts, the CSM serves as a strategic customer advocate, partnering cross-functionally with product and development teams at PatientIQ to share customer feedback and insights that inform ongoing platform improvements. What You’ll Do • Build and maintain long-term relationships with key customer executives, product owners, and others, within a geographic territory, • Coordinate, develop, and deliver quarterly business reviews to customers to show progress, value, and growth potential, • Maintain a positive geographic territory net revenue retention, • Act as the SME on the PatientIQ platform and help our customers leverage our internally developed resources, best practices, and processes to achieve their goals, • Work cross-functionally with the implementations team, as well as product and engineering teams to continuously provide feedback on customer needs to inform the future product roadmap and development strategy, • Maintain and regularly update the PatientIQ product documentation and internal wikis, • Mentor Customer Success Analysts for your geography in order to support clients effectively, • Support PatientIQ sales operations and help identify areas where we can grow our offerings and solve new customer problems, • Bachelor’s Degree or MBA in a related field, • 3+ years’ experience managing strategic customer accounts in a B2B SaaS environment, • Excellent organizational and communication skills and the ability to handle multiple projects simultaneously, • Prior experience in healthcare healthcare, health-tech, or experience working in the medical industry, • Ability to prioritize tasks, regularly communicate progress, and meet established deadlines, • Must have a solid technical aptitude for email, calendaring, and working with shared documents, • Collaborative mindset to effectively work across internal teams across PatientIQ, • Ability to travel at least 25% annually, • Experience with a CRM and other tools for tracking customer communication, knowledge management and support tickets, • Experience leveraging AI-powered tools (e.g., generative AI, analytics, automation, or predictive insights) to improve customer engagement, reporting, workflow optimization, or decision-making, • Familiarity with AI-driven analytics, data visualization, or business intelligence tools used to surface insights from customer data, • Great Benefits - top-notch health, dental, and vision insurance. Additional perks available, including 401K., • We are Mission Driven - our team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes., • True Idea Meritocracy - great ideas win out. We encourage all team members to challenge the status quo because our mission demands this., • Flexible Time Off - we trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up., • World-Class Team - we’re at the top of our industry because of our employees. They’re the best investment we can make, and we never forget that., • Fast Growing - we are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our ___ on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. Strategic Account Executive, Enterprise Location: Remote - Chicago, Illinois An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$98,600—$174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects.Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients.You will have the opportunity to leverage your experience,

Basic Function The Product Manager, Data at Lumin Digital is responsible for owning and driving the strategy, roadmap, and execution of data and analytics products that empower financial institutions and their members. This role sits at the intersection of data engineering, financial services, and product development – translating complex data capabilities into meaningful, intuitive experiences for credit unions and banks. You will work closely with data engineers, analysts, designers, and key stakeholders to deliver data products that unlock insights and drive measurable outcomes for our clients. Essential Functions and Responsibilities: * Define and own the product vision, strategy, and roadmap for Lumin Digital’s data and analytics capabilities, aligning with company objectives and client needs. * Partner with data engineering teams to prioritize and deliver scalable data infrastructure, pipelines, and analytics features built on Databricks and associated data platform technologies. * Leverage Pendo and other product analytics tools to monitor user behavior, measure feature adoption, and inform data-driven product decisions across the platform. * Translate complex data and analytics requirements into clear, actionable user stories, epics, and acceptance criteria for engineering teams. * Develop a deep understanding of the financial services landscape – including regulatory requirements, member data privacy standards, and the unique data needs of credit unions and banks. * Identify and define key metrics, KPIs, and dashboards that help financial institution clients measure engagement, growth, and operational performance. * Collaborate with client-facing teams to gather feedback, validate hypotheses, and incorporate insights into the product roadmap. * Partner with design, engineering, and QA to deliver high-quality analytics features and data products within Agile SCRUM sprints. * Serve as an internal subject matter expert on data strategy, analytics tooling, and data governance best practices within financial services. * Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback. * Partner with data science and engineering teams to support AI/ML use cases and ensure scalable, production-ready data foundations. * Perform other duties as assigned. 30 / 90 / 365 Success Milestones 30 days : * Gain a deep understanding of Lumin Digital’s product portfolio, data infrastructure, and key client stakeholders. Build relationships with cross-functional teams across data engineering, design, and client services. 90 days : * Take ownership of key data product initiatives, contributing to roadmap prioritization and the delivery of analytics features. Begin leveraging Pendo and Databricks insights to surface actionable recommendations. 1 year : * Deliver impactful data products that demonstrate measurable improvements in client adoption, member engagement, and business outcomes for financial institutions. Establish Lumin Digital’s data product practice as a competitive differentiator in the digital banking market. Requirements * 4+ years of product management experience, with at least 2 years leading on the product and analytics side — including hands-on experience building or laying down the roadmap for an analytics platform, not just supporting one. * ___ least 3 years of experience building data and analytics products at an enterprise level, ideally in a B2B SaaS environment with distribution-level clients — hands-on experience building third-party integrations and tools such as Tableau is a strong plus. * Hands-on experience with Databricks, data lakehouse architectures, or equivalent big data platforms (e.g., Snowflake, Redshift, dbt). * Experience with Pendo or similar product analytics tools (e.g., Amplitude, Mixpanel) — this role will work alongside another product manager to help develop and utilize Pendo as a core part of the analytics workflow. * Strong understanding of data pipelines, ETL/ELT processes, data modeling concepts, and BI tooling (e.g., Tableau, Looker, QuickSight). * Familiarity with data privacy and compliance requirements relevant to financial institutions, including NCUA, CFPB, and applicable data security standards. * Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence). * Excellent written and verbal communication skills with the ability to translate complex data concepts for non-technical audiences. * Strong analytical and problem-solving skills with a bias toward data-driven decision-making. * BA/BS degree in a related field, or equivalent combination of education and professional experience. Preferred Qualifications * Experience working with or building products for credit unions or community banks. * Experience working with or building products for credit unions or community banks. * Familiarity with digital banking platforms, member data, or financial analytics use cases. * Experience with A/B testing, experimentation frameworks, or advanced segmentation. * Background in SQL and the ability to self-serve on data analysis. * Experience managing data governance or data catalog initiatives within a regulated industry. $145,000 - $165,000 a year LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit ___. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

SPACEWORKS At SpaceWorks Enterprises, we specialize in next-generation high-speed flight systems, human and robotic spacecraft, as well as entry, descent & landing technologies. Our core competencies include conducting preliminary design of aerospace concepts, performing detailed multidisciplinary engineering analysis, developing commercial aerospace software, prototyping spacecraft hardware components, and conducting market and economic research within the aerospace industry. We serve clients from the Department of Defense, NASA, and the commercial space sector. A DAY IN THE LIFE We are seeking a Senior Software Developer with interest in managing a small team. About the Software Team - they deliver commercial off the shelf (COTS) products and custom code development for internal and external customers. Projects include development of engineering design and analysis software for aerospace vehicle systems (primarily relating to the propulsion, trajectory, and aerodynamics disciplines). A working knowledge of aerospace flight terminology and concepts will be an advantage. Each project could include development of new software capabilities, integrated testing, optimization for available computing resources, and graphical user interface design. A successful candidate will: • Manage a small team of software developers on a variety of aerospace-focused projects, • Support and manage projects ranging from embedded systems to engineering analysis applications, • Support and manage rapid software prototyping activities with quick development cycles, • Support interactions with U.S. government and other external customers WHAT WE OFFER At SpaceWorks, we believe in cultivating a culture that offers the opportunity to grow both personally and professionally. It is our firm belief that work-life balance is critical to strong, happy, healthy employees. As we challenge what is possible and push the boundaries of innovation, we stand together as a team. Here you will find a community that is dedicated to our mission as well as your personal goals. Here are just a few of the benefits we offer to our employees: • Comprehensive healthcare coverage options including medical, telemedicine, vision, dental, long term disability, short term disability, health savings accounts, and flexible spending accounts, • Flexible work schedules - the position is in-office at our facility in Atlanta, GA, however we do offer telework days, compressed workweek options, core hours, and flex time to provide flexibility to our employees, • Time to reset - paid time off, paid holidays, and paid parental leave, • 401k with generous company match, opportunities for bonuses, employee experience events throughout the year, employee assistance program, and more WHAT WE ARE LOOKING FOR • BS degree in Aerospace Engineering, Computer Science, or similar, • 5+ years of engineering software development within the aerospace industry or aerospace engineering experience, • Ability to manage and mentor a team of software developers, • Expertise with 2 or more of the following programming languages: Rust, Java, Python, C/C++, • Capability to independently debug and optimize software for performance, • Familiarity with software version control (e.g. Git, SVN, Mercurial), • Comfortable working in a fast-paced, multidisciplinary, collaborative environment, • Strong written and verbal communications skills, • Must be a U.S. citizen and eligible to obtain a DoD Secret Security Clearance BONUS POINTS IF YOU HAVE... • Degrees in both Computer Science and Engineering preferred, • Disciplinary knowledge in propulsion, trajectory, controls, structures, or systems engineering is a plus, • Previous experience working with real time operating systems, • GUI development experience, • Familiarity with multiple networking and communication protocols, • Experience with automated software testing and continuous integration, • Experience with Python scientific libraries, • Experience with OOP, • Familiarity with software-in-the-loop or hardware-in-the-loop testing processes and procedures, including test plans and test documentation, • Experience programming and debugging embedded devices in C/C++ If this opportunity excites you - but you don't check every box - we encourage you to apply! Your unique perspective could be exactly what we need. Use the cover letter to let us get to know you and what you are hoping to find in this role. Check out our website to learn more about us and apply so that we can learn more about you! ___ Learn more about our COTS products here - ___ SpaceWorks is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

The role, in a nutshell: We’re looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. Skills/Job Requirements: • Define and execute sales plans for your assigned territory, • Convey value prop and product differentiators to prospects and customers, • Forecast, meet, and exceed quota, • Through a combination of inbound and outbound leads, develop and manage leads funnel, • Manage business and track opportunities through CRM and other supporting tools, • Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering, • Understand the competitive market, being familiar with competing companies and their offerings Candidate Background: • 1+ years of selling SaaS/Security experience required, • Candidate must be located in the Western region of the United States, • Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC., • Strong track record consistently overachieving sales targets, • Ability to learn new products and create/learn processes quickly, • Competitive/Driven, • Excellent communication skills verbal and written, • Team player, • Must be willing to travel to clients to support sales relationships (if required), • Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: • SaaS or Developer tools sales experience, • Startup experience, • A strong sales aptitude and fundamental understanding of the sales process, • A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment, • Ability to thrive in an agile environment with an ever-evolving set of solution On Target Earnings: $175,000 About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

Quantum PRM (Patient Relationship Management) is an innovative healthcare SaaS and communication platform transforming how providers engage with patients. Our cloud-based patient engagement software helps healthcare organizations: * Increase patient participation and satisfaction * Improve compliance and treatment outcomes * Streamline operations for medical teams * Generate more 5-star reviews and grow practice reputation We work with medical practices, dental specialists, and healthcare organizations/DSOs across the U.S. and globally to deliver smarter, automated communication that drives better healthcare experiences and stronger business results. Creating a successful software company starts by building the right team. We’re always looking to connect with people who want to do the best work of their lives—alongside smart, supportive teammates who build great things. As a Customer Support & Success Representative, you’ll be a front-line champion for our clients—helping them get answers quickly, resolve issues confidently, and get more value from the WUWTA platform. This is a non-technical role: you don’t need to code or configure complex systems, but you do need to be comfortable working in a SaaS product, following playbooks, and communicating clearly with healthcare professionals. You’ll support clients primarily through Zendesk/ZOHO (email/tickets) and via phone/Zoom. Your work will directly impact customer satisfaction, retention, and the success of our healthcare customers. Location: Remote (U.S.-based) considered; San Francisco Bay Area candidates welcome Travel: Not required; occasional travel may be possible but is not occurring currently * Provide friendly, accurate, and timely support through Zendesk/Zoho and other channels (email/phone/Zoom). * Troubleshoot common “how do I…?” questions and basic issues using internal guides and checklists. * Guide customers through platform usage, best practices, and next steps. * Identify patterns (recurring questions, friction points) and surface them to the team with clear examples. * Proactively follow up with customers who show low usage or may need coaching. * Help clients improve outcomes such as patient responses, campaign performance, and review generation through simple recommendations and enablement. * Assist with basic onboarding reinforcement: confirming setup details are understood, scheduling refresher trainings, and ensuring early wins. * Triage and escalate technical/product issues to Product, or Engineering with complete, well-documented ticket details (steps tried, screenshots, customer impact, urgency). * Communicate updates to customers clearly and calmly, setting expectations and timelines. * Maintain accurate ticket notes and customer context so anyone can pick up the thread. * Contribute to and improve internal knowledge base articles, macros, and standard operating procedures. * Help refine support workflows so the team can scale (tagging, routing, templates, and FAQs). * Participate in continuous learning about new features, healthcare communication best practices, and customer needs. * Customers feel supported, respected, and confident after interacting with you. * Tickets are handled efficiently with strong documentation and thoughtful triage. * Customers adopt key features and see measurable value (usage improvements, better engagement, more reviews). * Your insights help reduce repeat issues and improve product experience. * 1–3+ years in customer support, customer success, account coordination, or client services (SaaS experience is a plus, Experience in healthcare a plus). * Excellent written communication (you can explain steps clearly and professionally). * Strong listening, empathy, and de-escalation skills—especially with busy healthcare teams. * Organized and reliable: can manage multiple tickets/tasks and follow up proactively. * Comfortable learning tools and workflows (Zendesk, CRM, basic reporting dashboards, Google/Microsoft Office). * Self-starter mindset with good judgment and a positive, solutions-oriented attitude. * High discretion with sensitive information; comfort working in a healthcare-adjacent environment. * Experience supporting healthcare, dental, or medical practices (or similarly high-touch service industries). * Familiarity with Zendesk, Salesforce (or similar CRM), or project/task tools (Wrike, Asana, etc.). * Experience with review/reputation tools, patient engagement platforms, or messaging automation. * Comfort presenting short trainings or walkthroughs on Zoom. * Calm under pressure; you don’t get rattled by urgency. * Detail-oriented; you catch the small things that prevent big problems. * Friendly and professional; you represent Quantum's brand in every interaction. * Collaborative; you partner well with Implementation, Product, and Leadership. * Friendly, supportive, and adventurous environment with engaged colleagues * Casual, comfortable, professional work culture * Comprehensive, benefits package * Diverse, inclusive workplace where we learn from each other * Equal opportunity employer and a great place to work

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Make the work of our customers delivering life-changing medicines and treatments to patients more efficient and productive. We are looking for an experienced product manager to drive the User Interface Platform used by all Vault Applications. In this role you will define and build the common UI platform for Vault, including common UI, development frameworks, and UI components. \n What You'll Do • Create detailed designs that include visual specifications, functional requirements, and programming interfaces for new UI components, • Work with Engineering to ensure high-quality product delivery, • Work with Application Product Managers to provide direction on developing application-specific UI features, • Define API and visual design guidelines and standards for UI components Requirements • 2+ years of Product Management or Software Engineering experience, • Excellent spoken and written communication skills, • Knowledge of UI development and modern Javascript frameworks (e.g. React), • Passion for clean user interface design, • Strong analytical problem-solving skills Nice to Have • Undergraduate or graduate degree in computer science or engineering, • Experience working in product management, UX, services, or engineering for Enterprise Software Applications Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $120,000 - $200,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Based in South San Francisco, Mission Bio is the leader in single cell multi omics solutions for precision medicine. Our mission is to empower researchers and clinicians to eradicate cancer, and our Tapestri® Platform is at the center of that effort. As the industry’s first high throughput single cell multi omics solution, Tapestri is trusted by leading academic medical centers, cancer institutes, and biopharma companies to advance research and accelerate the development of curative therapies, including the future of cell and gene therapy. Following a successful equity financing round led by Ally Bridge Group, we are entering an exciting growth phase focused on innovation, deeper commercial partnerships, and broader clinical adoption. Our expanded tri omics capabilities now combine targeted gene expression and genotyping in a single assay, opening up new opportunities across oncology and therapeutic development. We are a dynamic and diverse team that lives by the culture of One Cell. One Team. One Vision. We are collaborative, driven, and deeply curious. These values fuel our innovation and unite us in our mission. As Senior Product Manager, you’ll drive groundbreaking single-cell product launches, guide cross-functional execution, and mentor a Product Manager to directly influence our growth and the future of cancer treatment. What you'll do: • Lead commercialization of new product introduction, representing flagship product offering for Mission Bio, • Manage existing products for Tapestri platform including instrument, reagents, software, • Build financial models to support commercialization process and strategy around product offering and clinical utility Conduct voice of customer and sales to understand customer needs and market segments to define product roadmap, • Positioning of product offering across different applications across heme oncology and cell and gene therapy and customer segments, • Conduct competitive analysis of orthogonal technologies offering across different market segments including NGS and other single cell technologies, • Collaborate with cross functionally to generate proof points, marketing collateral and sales trainings, • Lead and mentor a Product Manager to deliver on product strategy and execution Required Skills, Education and Experience: • Minimum requirement: MS. A Ph.D / MS in Molecular Biology / Cell Biology / Biochemistry discipline is preferred., • Minimum of 3-5 years of relevant product management experience, with at least 1-2 years in the genomics space., • Experience in defining and executing robust product initiatives, including understanding, and gathering of customer requirements, MVPs, building ROI models to support product commercialization process, is required., • Experience in product management leadership across core teams to guide program priorities, balance customer experience with revenue growth, is required., • Experience in programs involving overall system improvements such as reagents, software, and instrument system, is required., • Proven ability in working closely with FAS, R&D and operations to prioritize sustaining issues and enable customer success and strengthen core business is a plus., • Experience in product development process, NPI's to build ROI models is preferred., • Understanding of single cell market, next generation sequencing is a definite plus., • Deep understanding of genomics, heme oncology cell, and gene therapy, and in techniques such as NGS, PCR, IHC, Flow Cytometry would be a definite plus., • Experience w applications including Cell and Gene Therapies, heme-oncology, immune-oncology, • Self-motivated team player with ability to effectively manage competing multiple priorities and tight timelines. What can Mission Bio off you? The base salary for this role is between $165,000 - $190,000/annual depending on experience. Additional Benefits We Offer: • Participation in the company’s employee incentive plan, which ensures eligible employees participate in the upside upon a liquidity event, • Comprehensive benefits for U.S. employees, including medical, dental, and vision insurance, pre-tax commuter options, and a 401(k) plan, • Flexible working hours and an unlimited vacation policy to support personal well-being and productivity, • Training and professional development opportunities, including dedicated time with your manager to define growth goals and expand your expertise Mission Bio is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status or any other characteristic protected by federal, state or local laws.

Location: Remote USA Panorama Education is a fast-growing technology company focused on helping students achieve academic success and well-being. More than 2,000 K-12 school districts serving 15 million students across all 50 states have adopted Panorama to understand and support students across academics, attendance, behavior, and life skills development. As Product Manager for our Platform/SRE (Site Reliability Engineering) squad, you will own the definition and delivery of the foundational platform capabilities that power Panorama’s products and teams. This includes shared infrastructure, internal tooling, and platform services that enable teams to build, operate, and scale reliably. You will work on the Platform/SRE squad focused on improving Panorama’s infrastructure, reliability, and developer experience. You’ll partner closely with engineers to turn complex and evolving technical and operational needs into clear, prioritized initiatives that strengthen the foundation as Panorama grows. This is a role for a PM who wants deep ownership of how a platform is built, operated, and sustained over time. You’re comfortable working in complex technical spaces, making tradeoffs that balance today’s needs with long-term health, and helping teams turn expansive problems into clear, actionable direction. • Own your squad’s roadmap, prioritizing initiatives aligned with overall product strategy, • Partner closely with your squad’s engineering manager and engineers to determine scope, sequencing, and tradeoffs, grounding tactical decisions in technical reality, • Balance near-term stability and resilience with longer-term platform investments, making intentional focus decisions over time, • Apply strong scope definition & discipline, breaking large or cross-cutting efforts into incremental, achievable slices with clear goals and success criteria., • Identify friction points and opportunities across the organization where platform investments can unlock speed, quality, and consistency., • Ensure platform solutions are intuitive, well-documented, and broadly adopted by the teams that rely on them., • Align platform priorities across the Technology organization, ensuring work supports both near-term product needs and long-term architecture., • Communicate platform priorities and tradeoffs clearly to stakeholders both in and out of the Technology team, and effectively articulate the impact for broader audiences, • Define and evolve platform capabilities that enable teams to build and operate AI-powered product experiences safely, reliably, and at scale, with appropriate guardrails for privacy, compliance, and trust., • 3+ years of product management experience, ideally working on platform, infrastructure-adjacent, or internal product areas in a technology-driven organization, • Strong technical fluency and the ability to understand complex systems and architectural tradeoffs, with experience working closely with engineers, • Demonstrated ability to define clear scope and success criteria for complex or cross-cutting work, • Comfort operating in environments where priorities evolve due to operational needs, incidents, or external commitments, • Excellent communication skills, with the ability to translate technical concepts for non-technical audiences and executive leaders, • Experience partnering across multiple teams and functions (ex: Security, IT, Legal, partner product teams) to deliver shared capabilities that serve diverse stakeholders, • A product mindset focused on usability, adoption, and impact, even when building internal or foundational systems, • A collaborative leadership style and the ability to lead through influence, • Familiarity with security, privacy, or compliance frameworks such as SOC 2, GDPR, or FERPA is a bonus, not a requirement, • Experience working on or adjacent to AI powered systems, or demonstrated curiosity about how AI technologies impact platform design, operations, and product development. The “Base Salary” range represents the low and high end of the anticipated salary range for this position across all US locations. Determining this anticipated Base Salary range involves considering many factors in making compensation decisions, including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, and other business and organizational needs. Additionally, our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy, including annual bonus or commission awards, equity awards, and other region-specific health and welfare benefits. Salary Range $122,447 - $180,069 • Competitive salary and benefits (including equity, health, dental & vision, retirement contribution, parental leave, and mental health & wellness support)., • Remote-first culture: Panoramians can work anywhere in the continental U.S., • Mission-driven colleagues who care deeply about making education more equitable and sustainable.

About Us: Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most. With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life. Gametime is looking for a Staff Product Manager, Fan Experience to own new user activation end-to-end across mobile app, mobile web, and desktop web. This role is focused on helping new fans reach value faster — clearly understanding Gametime’s value proposition, engaging meaningfully in early sessions, and entering the purchase funnel with confidence. This is a senior individual contributor role with full accountability for strategy, roadmap, and execution. You’ll partner closely with Engineering, Design, Data, and Marketing/CRM to improve how users experience Gametime from their very first interaction. This role reports to the VP of Product. • Own new user activation across app and web, from first visit through early engagement and entry into the purchase funnel., • Define and drive the activation roadmap, balancing rapid experimentation with durable product improvements., • Partner closely with Marketing and CRM to improve acquisition and landing page experiences that better engage and convert users earlier., • Own onboarding experiences, ensuring new users quickly understand Gametime’s value and how to get started., • Lead A/B testing and experimentation across activation and early lifecycle surfaces, using insights to inform product decisions., • Work cross-functionally with Engineering, Design, and Data to ship high-quality experiences that improve speed to value, clarity, and delight., • Develop a deep understanding of new user behavior and pain points, and use those insights to continuously improve the fan experience., • 6–10 years of product management experience, ideally on consumer products with meaningful acquisition and onboarding surfaces., • Experience owning activation, onboarding, or early lifecycle experiences across web and mobile., • Proven ability to operate as a senior IC, driving strategy, execution, and outcomes independently., • Strong experimentation and analytical skills, with experience using data and testing to guide decisions., • Excellent cross-functional collaboration and communication skills., • A user-first mindset with a focus on speed to value, clarity, and early engagement., • Experience with consumer marketplaces or high-intent consumer apps., • Background partnering closely with Marketing or CRM teams., • Passion for building intuitive, high-impact first-time user experiences. What We can Offer: • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs, • Tenure recognition At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. United States - Pay Range $212,500 - $250,000 USD Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

It's a new day with a new opportunity at 8am! About the role: We are seeking an exceptional Senior Product Manager to join 8am’s specialty legal practice management group. In this role, you will leverage artificial intelligence and automation to transform how attorneys in specialized practice areas such as Immigration and Personal Injury manage cases from initial client intake through resolution, delivering greater clarity, organization, and efficiency in their daily work. This is a strategic and hands-on role, ideal for someone who can quickly develop a strong understanding of specialty legal workflows and attorney pain points, even without a legal background, by partnering closely with domain experts and subject matter specialists while leading product strategy, customer discovery, and cross-functional collaboration. As Senior Product Manager, you will drive product strategy for specialty-focused capabilities, including workflow automation, deadline tracking, case management, document handling, and client collaboration tools. You will lead cross-functional teams within an empowered team model, working in a triad partnership with a UX Designer and Tech Lead to deliver solutions that maximize case outcomes while minimizing administrative burden. The ideal candidate is passionate about creating customer value, learns new domains quickly, and has a track record of delivering AI-powered solutions that improve how people work. Experience in legal tech, regulatory environments, or other compliance-heavy industries is a plus; however, a willingness to deeply engage with the specialty legal space and advocate for practitioners is essential. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: • Product Strategy & Leadership, • Develop a deep understanding of the specialty legal practice management market and the needs of attorneys, paralegals, and their clients. This includes research and quantitative data analysis to identify high-value opportunities that increase 8am's competitive advantage., • Lead collaborative discovery with your design and engineering partners to gain a deep understanding of customers' pain points. These may include complex case type management, form preparation and filing, tracking deadlines and expirations, collecting documents from clients, and coordinating with external agencies and parties. You will co-own the identification of problems, shaping of solutions, and delivery of outcomes., • Drive the strategy and vision for initiatives, defining business cases and ROI of automating routine processes, such as document intake, status tracking, deadline management, and client notifications., • Leverage an understanding of bringing AI-powered solutions to market by partnering with the AI infrastructure team to align roadmaps. This includes intelligent intake, document extraction, and workflow automation assistance., • Outcome-Driven Execution, • Drive continuous problem-solving through data analysis, user feedback, and outcome measurement that directly measure customer value and outcomes created, such as case cycle times, document processing time, and client satisfaction., • Lead cross-functional alignment around outcomes, ensuring product success is measured, progress is tracked, and corrective action is taken to reach goals., • Collaborate with Product Operations, Data Intelligence, and Analytics teams to establish proper measurement frameworks and dashboards., • Champion customer empathy while making strategic trade-offs when business and customer priorities conflict., • Cross-Functional Leadership & Influence, • Effectively influence, negotiate, and articulate strategy with stakeholders at all levels to build organizational alignment around your vision., • Collaborate with Product Marketing and GTM teams to develop commercialization strategies that optimize business outcomes and enhance customer value across solo practitioners, boutique firms, and high-volume practices., • Partner with Customer Success and GTM to drive adoption and change management, ensuring customers realize measurable efficiency gains and ROI from automated workflows., • Leverage AI to accelerate discovery, validation, and delivery cycles across the product team., • Understand and influence the 8am product vision and strategy across the organization. About you: • 6-8+ years of product management experience in B2B SaaS environments, with a track record of taking complex products to market, including CRM management, CRM automation, and AI initiatives, in high-growth, scaling organizations., • Demonstrated ability to learn complex domains quickly and become an effective advocate for users in specialized or technical fields. Experience in legal tech, regulatory technology, compliance software, or other industries with complex workflows and regulatory requirements is a plus., • Strong experience in customer discovery methodologies, with demonstrated ability to synthesize qualitative and quantitative insights into actionable product strategies., • Significant hands-on experience in discovering and delivering technology products collaboratively with UX designers and engineers., • Proven experience leading cross-functional initiatives without formal authority, with the ability to influence and align senior stakeholders., • Strategic mindset with the ability to identify, create, and deliver growth initiatives in ambiguous environments., • Business acumen with the ability to build business cases and prioritize customer needs within a business context., • Strong analytical and communication skills. You should be able to develop clear, testable hypotheses and communicate complex strategies clearly to technical and non-technical audiences., • Experience with agile development methodologies and modern product tools (Jira, Confluence, Figma, analytics platforms)., • Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Preferred Qualifications: • Experience in Legal B2B SaaS or legal technology products., • Deep familiarity with specialty legal practice workflows, including case management, document preparation, compliance requirements, and agency or court interactions. Additional Information The annual salary range for this position is $140,000 to $160,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: • Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees., • Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members., • Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents., • Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching., • Learning and Development: Continuous learning through ___, leadership programs, professional development funds, and individually focused talent development., • Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually)., • Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.

About Legion Let’s be real, AI isn’t magic; Legion was built to move beyond AI hype—delivering secure, reliable systems that work alongside the people tackling the world’s most critical challenges. Born from a Department of Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unlocking data, accelerating human workflows, and strengthening mission-critical systems. We don’t replace workflows—we optimize them, ensuring quality, efficiency, and reliability inside the platforms our partners already use. With world-class collaborators like Palantir, Nvidia, HPE, and Oracle, we’re building intelligent infrastructure that enhances human capability and drives impact at the edge and across a range of enterprises. We’re looking for bold thinkers and doers to join us in shaping the future of AI that’s secure, grounded, and built to work. Role Responsibilities • Advocate For Customers: Act as the voice of the customer within the organization, advocating for customer needs and requirements to the product team., • Manage Customer Requirements: Serve as project manager for any new feature development for the user as well as for deploying the Legion platform for a given customer., • Be a Legion Expert: Develop hands-on technical knowledge of Legion’s product and feature capabilities so that you can ensure our customers are using Legion in the way that’s best for their team., • Lead Customer Onboarding: Train customers on how to use the platform, including training administrative users and champions on how to enable their team members’ success., • Demonstrate Value: Work with customers to understand what really matters to them and their leadership and demonstrate the way that Legion meets that need qualitatively and quantitatively., • Build High-Quality Relationships: Develop relationships with multiple levels of customer stakeholders - everyone from end users, to security engineers to CISOs., • Ensure Renewals: Work closely with the sales teams to identify the best path to renew and expand customers while minimizing churn risks., • Provide Feedback: Proactively gather customer feedback and insights through surveys, interviews, and data analysis, and relay this information to our engineering team., • Manage Issues: Collaborate with engineering to ensure timely resolution to customer issues and maintain consistent communication with our customers. Required Qualifications • SECRET or TS/SCI Security Clearance., • Significant experience as a CSM or AM working with the government. Our team is lean and requires someone who is able to thrive in the federal space without significant guidance., • Willingness to travel. You will need to be onsite with our customers frequently. Most of them will be on the East Coast., • Experience with a technical product. You’ll need to have worked with a highly-technical product in the past. Legion is a Generative AI product and the technology itself is highly complex. While our users can be anyone at an enterprise, the decision-makers involved in bringing Legion to their company (e.g., CTOs, CIOs) are often quite technical and you will need to be able to comfortably communicate with them. Exceptional communication skills. You represent Legion to the customer, and you represent the customer to Legion. Effectively communicating in both directions is paramount and critical to the success of both the customer and Legion. • Proven ability to collaborate. You can work effectively with cross-functional teams, including sales, product, and/or engineering to articulate customer needs and develop new platform capabilities to meet them., • Understanding of AI technologies. You understand machine learning concepts and their applications in real-world scenarios and can communicate them to customers of varying levels of technical backgrounds. Preferred Qualifications • Experience working at a startup. Legion is early-stage and that means there’s a lot of things that aren’t figured out yet. You’ll need to be comfortable with operating in that kind of environment., • Technical background. You have some experience building tools for project management (e.g., using Excel, SQL, Python, etc.) or developing your own applications for this or other purposes. Location + Travel This is a remote position, but it will require consistent travel - primarily on the Eastern seaboard. Being located in or near DC, Tampa, or Fayetteville NC is not required, but it’s a plus. Equal Opportunity Statement Legion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation Information $150,000 - $230,000 USD

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in Toronto, NYC or Austin to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at ___. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more! The annual anticipated base salary range for U.S. candidates for this role is listed in USD below. This role is also eligible for commission. Salary is one component of the Cockroach Labs’ Total Rewards package, which also includes, for each employee: stock options, medical insurance, vision insurance, dental insurance, life and disability insurance, funds towards professional development resources, flexible paid time off, 11 paid holidays a year, 10 paid sick days a year, paid parental leave, a 401(k) plan, and wellbeing benefits. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salaries for candidates outside the U.S. will vary based on local compensation structures. This position will remain posted until filled. Applicants should apply via our Careers Page. Annual Anticipated Base Salary Range (U.S)$145,000—$160,000 USD

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. We are seeking a high-impact Senior Customer Success Manager to own the strategic roadmap and growth trajectory for a portfolio of our most complex, high-value enterprise healthcare accounts. This is a role for a strategic partner who can navigate the nuances of hospital systems with 25,000+ employees and influence outcomes at the C-suite level. You will act as the primary bridge between our customers' clinical and operational goals and our product’s evolution, ensuring that our solutions for credentialing and workforce compliance remains a vital part of their daily operations. You are a self-sufficient CSM who can identify growth opportunities, mitigate churn through predictive analysis, and mentor a growing team to elevate our collective Customer Success culture. What You’ll Do * Strategic Partnership: Own the executive-level relationship for top-tier healthcare accounts (TCV $200k+). You will serve as a trusted advisor to CHROs and HR Directors, guiding them through regulatory shifts and long-term value realization. * Retention & Growth Strategy: Co-create Joint Business Plans and lead Executive Business Reviews (EBRs) focused on ROI and compliance risk mitigation. You are responsible for maintaining high revenue retention and identifying expansion leads. * Product Advocacy & Feedback: Serve as the Voice of the Customer (VoC) by synthesizing user needs into actionable insights for the Product team. You will proactively find creative solutions for product gaps and help influence the future roadmap. * Operational Excellence: Optimize and leverage CS tools (Gainsight and Hubspot) to track account health and streamline workflows. You will lead by example, formalizing best practices and playbooks for the wider team. * Cross-Functional Influence: Collaborate across Product, Marketing, and Sales to ensure strategic accounts are aligned with feature releases, marketing case studies, and expansion targets. * Mentorship: Level up the performance of junior CSMs by providing guidance on enterprise negotiation tactics and high-stakes account management. What You’ll Bring * 5+ years of B2B SaaS Customer Success experience managing strategic enterprise accounts. Direct experience in HealthTech, healthcare compliance, or credentialing is strongly preferred to navigate the regulatory complexities of modern health systems. * Exceptional written and verbal storytelling skills. You can distill complex data into a clear vision that excites executive stakeholders. * A self-starter who thrives in a remote environment with limited oversight. You are comfortable taking over a top 10 book of business and creating an immediate action plan. * Experience with Gainsight (or similar CS platforms) and CRM tools like HubSpot. * A problem-solver who can identify a churn risk before it happens and build a contingency plan to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: Washington and Oregon In this role as CSM Scaled, you will be responsible for: • Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation, • Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions, • Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize outreach and reduce churn risk, • Lead key customer initiatives (e.g., back-to-school readiness, business reviews) aligned to customer goals and outcomes, • Partner closely with Sales to identify and support expansion opportunities across accounts, • Utilize tools such as Salesforce, Gainsight, and Outreach to manage customer success activities at scale, • Act as the customer advocate by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience Qualifications For this role as Scaled CSM, you should have: • 1-3 years of experience in Customer Success, Account Management, Renewals, or Sales, • Experience managing a high-volume or scaled book of business preferred, • Strong analytical and organizational skills with the ability to manage multiple priorities efficiently, • Excellent communication and relationship-building skills across a variety of stakeholders, • Demonstrated ability to use data and insights to drive customer outcomes and retention Who You Are • Customer-focused with a strong sense of ownership and accountability, • Data-driven and solutions-oriented, with strong problem-solving skills, • Effective communicator, comfortable engaging with both internal teams and external partners, • Adaptable and able to thrive in a fast-paced, evolving environment, • Collaborative team player with a continuous improvement mindset Additional information All your information will be kept confidential according to EEO guidelines. Salary Range: $68,000 - $75,200 This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

At ___, we're building the fastest data flywheel for physical AI. We generate synthetic data and simulation scenarios that allow robotics and autonomous systems teams to train and test their AI in minutes instead of months. Our customers use Bifrost to land spacecraft on Mars, detect pirates across the Atlantic, and build AI systems that work reliably in the real world. * Synthetic data and simulation platform for physical AI and robotics * Backed by Carbide Ventures, Airbus Ventures, Peak XV Partners (fka Sequoia Capital), Wavemaker Partners, CapVista, Techstars, Lux Capital and others * Used by NASA, Anduril, Honda, Mitsubishi, and frontier AI labs to build AI systems that work in the real world * Work with an exceptional team to solve impactful problems Main Quest We’re hiring an early-career Account Executive who wants to become elite at selling deeply technical AI software. This is not a traditional AE role. You will operate like a hybrid of: * Sales operator * Technical translator * Market mapper You’ll work directly with the CEO, engineering, and product teams to drive revenue in some of the most important and fastest-growing sectors in AI. That includes: * Working with Founders & Core team to go from 10 to 100 customers * Enhancing the existing winning playbook to drive new customer acquisition * Driving trials, and trial conversions across the established ICP * Helping the SDE team tweak their lead qualification process where needed * Owning and driving revenue metrics * Own full-cycle sales across target verticals (defence, maritime, robotics, autonomy, aerospace, etc) * Identify, map, and break into high-value accounts (governments, primes, advanced startups) * Run highly tailored outbound using modern AI sales and CRM tooling (Attio, Apollo, Clay, GPT agents, etc.) * Conduct discovery with technical stakeholders (ML engineers, Perception teams, Program leads) * Translate complex technical capabilities into clear business value * Partner with PMs and Solutions Engineers to land pilots, PoCs, and deployments * Work closely with leadership on deal strategy, pricing, and positioning * Continuously refine messaging based on market feedback * 1–4 years of experience in B2B sales, GTM, or technical customer-facing roles * Experience selling or working with technical products (AI/ML, developer tools, robotics, SaaS, infra, etc.) * Strong ability to learn and explain technical concepts * Evidence of high agency — you’ve built systems, not just followed playbooks * Comfortable working in ambiguity, early-stage environments, and founder-led sales motions * Excellent communication skills — especially with technical buyers * Demonstrated ability to prospect creatively and persistently * Strong interest in AI, robotics, autonomy, defence, or physical systems * Familiarity with modern GTM stack * Experience running outbound campaigns or building pipeline from scratch * Exposure to PoCs, pilots, or technical sales cycles * Strong writing ability (cold emails, proposals, narratives) What We Offer * Competitive compensation * Comprehensive benefits package (healthcare, PTO, etc.). * Opportunity to work directly with the founding team from Nvidia, Google, and Lucasfilms and grow quickly * A collaborative, supportive environment with plenty of room to explore new skills. * Great memes

POSITION SUMMARY: In this role, you will collaborate closely with cross-functional teams across Natera to design, build, and launch AI-driven voice solutions that reduce friction, improve service quality, and deliver measurable business impact. If you’re passionate about building the next generation of natural, human-like voice experiences using Generative AI, this is the role for you. PRIMARY RESPONSIBILITIES: * Lead the vision, strategy, and roadmap for Natera’s voice automation initiatives, including AI voice agents, speech-to-text and text-to-speech integrations, and conversational intelligence features. * Identify and prioritize high-value voice automation opportunities across patient, provider, and internal support journeys. * Collaborate with engineering and design teams to define product requirements (PRDs, user stories, user flows) and deliver scalable, high-quality AI voice solutions. * Evaluate and integrate third-party technologies (e.g., LLMs, ASR/TTS engines, voice analytics) to accelerate development and improve performance. * Develop and track success metrics (e.g. accuracy, latency, resolution, NPS) to measure impact and identify continuous improvement opportunities. * Partner with business and operations teams to ensure seamless adoption and workflow integration of new AI features. * Stay ahead of emerging trends in Generative AI, conversational AI, and voice UX to inform product strategy and innovation roadmap. QUALIFICATIONS: * Proven, hands-on experience designing, launching, and scaling voice automation or conversational AI products, such as AI-powered IVRs, virtual assistants, or multimodal LLM voice interfaces. * Deep understanding of Generative AI, LLMs, ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and retrieval-augmented generation (RAG) architectures. * Experience in AI model evaluation, data curation for voice systems, and working with APIs or frameworks such as OpenAI or Anthropic. * Demonstrated ability to translate business needs into AI-driven solutions, with measurable improvements in efficiency, accuracy, or customer experience. * Proven record of driving transformation through AI innovation; adaptable, hands-on, and strategic problem solver. * Excellent cross-functional collaboration skills and ability to work with technical and non-technical stakeholders. * Highly analytical with strong problem-solving skills; comfortable using data (SQL proficiency preferred) to drive product decisions. * Bachelor's degree in computer science, engineering, business or related field. 5+ years of experience in software development, or digital product management. The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,100 - $150,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit ___. Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: ___ Please be advised that Natera will reach out to candidates with a @___ email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information:

Real people. Real service. At ___, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Product Management Intern to join our Product Team for our 10-week summer internship program. You will report into our Senior Product Manager, and will focus on a variety of tasks, projects, and processes, including meeting with internal stakeholders to conduct UX research on their satisfaction with internal operations systems, creating dashboards of operations data and offering recommendations, diving into systems issues and improvements. If you have an interest in E-commerce, Operations, Product Management, and Software, and are eager to learn more about business analysis and product management, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This opportunity requires travel to our headquarters in Melville, NY for an internship on-site meeting on July 14th and July 15th. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond this visit – our doors are always open. Role Type: Intern Location: Remote Length of Program: June 1st – August 7th (10 weeks) Internship On-Site Meeting: July 14th – July 15th Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. ET Pay: $20.00 per hour Responsibilities: • Work directly with the Senior Product Manager specializing in Operations and the software and systems that support warehouse management including inventory, order fulfilment and replenishment, • UX: Collect and organize performance data and user feedback from internal users, • Research and Data Analysis: Create reports and dashboards to summarize key metrics and trends, • Documentation: Support the Product and Operations teams with meeting notes, issue tracking, and testing documentation. Document common challenges and best practices, • Communication: Attend team meetings, participate and collaborate with the team to understand issues and find solutions, • Presentation, Findings and Recommendations: Prepare a final presentation highlighting findings, insights, and improvement opportunities Requirements: • Currently pursuing a Bachelor’s degree as a rising Junior or Senior (graduating in 2027 or 2028) with a focus on Business (Accounting, Finance, Management, Marketing, Operations Management, or other business related major), • Excellent verbal and written communication skills, • Comfortable with cross-department collaboration, attending meetings, and learning about software and systems in a fast-paced environment, • Interest in E-commerce, Operations, Product Management and Software, • Ability to collect and analyze data, in addition to making thoughtful recommendations, • Familiarity with Excel and PowerPoint Why work with us: • Experience our culture firsthand – We value generosity and believe that work should be both fulfilling and engaging. From intern socials and team lunches to an on-site visit at our headquarters and opportunities to attend department events, we create experiences that immerse you in our culture, helping you feel like a true part of the team., • Build meaningful connections – Our people-first culture ensures you feel supported and respected from day one. Through meet-and-greets with leadership, networking opportunities, and collaborative projects, you’ll form meaningful connections and foster your professional development., • We’re committed to growth – From everyday learning opportunities to our final presentations, we strive for continuous improvement. You’ll have the opportunity to bring fresh perspectives and innovative solutions to the table, while growing your communication skills in a supportive environment where your ideas are always heard., • Get involved, make an impact – We believe the best way to learn is by doing. Our internship provides real-world experiences through hands-on training, job shadowing, department swaps, and cross-functional teamwork. With a commitment to improvement, you'll gain valuable insights into different areas of our business while strengthening your skills. Check us out and learn more at ___! Additional Details: • Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations., • Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas., • SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position., • We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations., • All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

We’re on a mission to eliminate every software bug in the world. Companies spend over $70 billion a year on software testing…with not-so-great results. Bugs continue to wreak havoc on customers and prevent companies from achieving their goals. QA Wolf is the first QA solution that guarantees automated test coverage. We help world-class teams ship faster and more confidently and are the top rated QA solution on G2. QA Wolf is backed by top-tier venture capital and industry leaders including Scale, Inspired Capital, and founders of PayPal and AngelList. The founding leadership team brings experience from Amazon, Bridgewater, ZipDrug, and more. QA Wolf is headquartered in Seattle and is a remote-first team. We are looking for a strategic, revenue-owning Customer Success Manager (CSM) to join our team. Location: Remote in US, UK, or Canada* We are looking for someone who: * Has 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment with multiple stakeholders * Has proven success carrying a quota for renewals and/or expansions, with a strong track record of driving retention and growth * Is skilled at engaging VP- and C-level stakeholders, particularly in Product, Engineering, and QA * Thrives in early-stage startups where adaptability, ownership, and initiative are key * Thinks strategically and connects product value to customer business outcomes * Shares our values Things you will do: * Manage a portfolio of 20–25 customers across onboarding, adoption, renewal, and expansion * Understand customer goals and workflows to drive outcomes and long-term value * Serve as a trusted advisor on QA and automated testing best practices * Create and execute success plans that clearly link product usage to business impact * Build and maintain alignment with technical and executive stakeholders * Identify risks early, handle objections, and manage escalations with clarity and urgency * Collaborate with sales, product, and engineering to share feedback and improve the customer experience * Own forecasting, renewals, and expansion opportunities across your accounts * Deliver against targets for Net and Gross Dollar Retention (NDR/GDR) We offer great compensation and many other benefits including: * Compensation * USD: $100K–$140K base | $120K–$180K OTE * CAD: $137K–$191.8K base | $164.4K–$246.6K OTE * GBP: £78K–£109.2K base | £93.6K–£140.4K OTE * 100% Medical, dental, and vision * 28 days of personal time off (PTO) * A remote-first culture allows you to work virtually anywhere Our Values ✨ Make magic. We want to build a magical product for our customers and magical place to work. Magic is striving for better than the best. Working with exceptional colleagues is exciting, inspiring, and the most important factor for creating a magical place to work. 📖 Be open. Being open provides context people need to make great decisions. Openness builds trust, showing progress creates momentum, and open learnings from failures help us get better. 💪 Have freedom and ownership. Giving people freedom instead of developing processes to prevent them from using their own judgement, creates better decision making and accountability. To give people freedom they must have the skills, context, and ownership mentality to solve problems self-directed. 💥 Deliver impact fast. Creative mavericks are motivated by doing great work, not by being told what to do. By creating a magical environment to attract talented people, by being open and providing context to make great decisions, then we can provide freedom and ownership for people to do great work and deliver impact fast. Learn more about our Mission and Values ___. Our Interview Process (Fast, Thoughtful, and Built for Builders ): * 30-minute intro with our Recruiting team — we’ll align on experience, goals, and what excites you * Technical conversation with Customer Success Leadership — a deeper dive into your technical expertise and how you approach real-world CS challenges * Take-home challenge — show us how you build relationships, dive deep with customers, and drive outcomes * Take-home review with Leadership — a mock CS call and deeper discussion on what it would look like to join the team * Final chat with the Hiring Manager — ensuring strong alignment on expectations, impact, and long-term growth * Offer + welcome to the team 🎉 Note: This is a fully remote position. However, all candidates must be physically located in and have legal authorization to work in the United States, Canada, or the United Kingdom, without the need for employer-sponsored work authorization, now or in the future. At this time, we are not sponsoring visas (e.g., H-1B, TN or E-3 in the United States) or supporting related work authorization.

About the role: The Senior Manager, Procure-to-Pay (P2P) is a pivotal leadership role responsible for the strategy, execution, and continuous improvement of our end-to-end global spend management. You will oversee both Procurement and Accounts Payable, ensuring a unified approach to how we purchase, and pay. This role is not just about processing transactions; it is about building a scalable, world-class Procure-to-Pay ecosystem that supports our rapid growth. As a strategic partner to the business, you will lead a multi-functional team to deliver operational excellence, maintain rigorous internal controls, and foster strong vendor relationships. You will collaborate across Accounting, IT, Financial Systems, and Legal to architect a P2P roadmap that balances speed, compliance, and financial accuracy. This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment., • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: • Oversee the management of Procure to Pay functions., • Utilize technology to automate and streamline Procure to Pay processes., • Design and enforce global procurement policies, ensuring all strategic activities align with corporate governance, financial controls, and spend management goals., • Manage the full lifecycle of technology implementations—from strategic planning and UAT to global deployment and training—focused on streamlining P2P management., • Architect P2P dashboards and KPIs (SLAs, DPO, Invoice Cycle Time) to monitor volume and intricacy, delivering actionable insights to senior leadership., • Develop, maintain, and perform robust SOX and operational controls, documenting processes to ensure 100% compliance with internal policies., • Lead investigations into systemic bottlenecks, implementing permanent solutions to enable scalable, efficient growth in a data-abundant environment., • Lead the month-end and year-end closing processes for the entire P2P lifecycle, including accruals due diligence, AP aging analysis, and account reconciliations., • Partner with Treasury to lead cash management strategies, utilizing AP forecasting to provide executive-level recommendations on liquidity and spend., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices, • Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: • Bachelor’s degree or 10 years of equivalent experience in Accounting., • 7+ years of Procurement and Accounts Payable experience., • 5+ years of people management/supervisory experience., • Knowledge of advanced accounting principles., • Able to work with a high volume of transactions in a fast-paced environment., • Experience with ERP Systems, preferably NetSuite, ZIP, Coupa & Zendesk, • Proficient in Excel., • SOX compliance required. An ideal candidate also has: • Proactive Mindset: A self-motivated professional who operates with a sense of urgency and a rigorous analytical approach., • Change Leadership: Proven proficiency in change management strategies with a collaborative, team-oriented spirit., • Execution Excellence: Exceptional organizational skills, meticulous attention to detail, and a commitment to thorough follow-through., • Technical Assets: Experience in data analytics or Tableau is highly desirable.

Esusu: Building Credit Access for All Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that. As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike. Our impact speaks volumes: • $50 billion in credit activity facilitated, • 5 million+ rental units in our network, • Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu. The Challenge We are hiring the first Product Manager for Esusu Identity Services. This role is an opportunity to truly own a product, not simply execute on a predefined roadmap. EIS operates like a startup within Esusu — we move quickly, prioritize judgment over process, and focus on outcomes over perfection. You will be expected to independently drive clarity, make tradeoffs, and push work forward in an environment with incomplete information. You will report directly to the General Manager of Esusu Identity Services and work closely with engineering, leadership, customers, and external partners to shape the future of the product. What will you help deliver • Own the EIS product backlog and ensure it reflects the highest-impact work for the business., • Define and document product requirements and feature specs that enable fast, focused engineering execution., • Make ongoing prioritization decisions across features, technical debt, experiments, and operational work., • QA new features prior to release to ensure quality, correctness, and customer readiness., • Act as the primary source of clarity for engineers by removing ambiguity and unblocking progress., • Analyze product performance and drive continuous improvement through data-informed decisions, • Partner with EIS leadership to define product direction and maintain a clear, pragmatic roadmap., • Conduct customer, market, and competitive research to inform new product initiatives., • Translate business problems into concrete product opportunities and experiments., • Evaluate tradeoffs across speed, scope, and impact to drive meaningful outcomes., • Serve as the connective tissue between engineering, leadership, and customer-facing teams., • Support sales and go-to-market efforts with product context, prioritization input, and feedback loops., • Ensure internal teams are well-positioned to support new feature launches, • Lead exploration and negotiation of key vendor relationships that support the EIS product strategy. Qualifications • Highly self-directed and comfortable pushing important work forward without being asked., • Strong product judgment and the ability to make decisions with imperfect or incomplete information., • Opinionated and thoughtful, with a willingness to challenge assumptions in pursuit of better outcomes., • Pragmatic about quality — you know when “good enough” is sufficient and when precision matters., • Technically minded, able to reason fluently about product flows, edge cases, and data dependencies, even if you’re not an engineer by training., • Motivated by ownership, accountability, and impact rather than rigid process or narrow scope., • Comfortable operating in a fast-moving, startup-within-a-startup environment., • 3-5 years of product management experience., • Experience owning a product or major feature area for 1+ years, • Strong written and verbal communication skills. Above and Beyond • Prior startup or early-stage company experience., • SQL experience or strong comfort working with data., • Experience in fintech, proptech, identity, verification, or fraud-related products. Competitive Benefits That Support You At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally: • 💵Competitive Salary – for Series C startup – $126,000 - $140,000 annually, • 📈Equity - a significant RSU grant with vesting over four years, accelerated upon a sale or IPO., • ✅Remote first work environment - Where we trust you to get your work done., • 🌴Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays., • 🩺Premium Health Coverage – Comprehensive medical, dental, and vision insurance., • 💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans., • 🍼Paid Parental Leave – 12 weeks of 100% pay to support growing families., • 💰Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only)., • 🎓Tuition Reimbursement – For qualified programs to complement work experience., • 📚Professional Development Stipend – To support your continued growth and learning., • 🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues., • 📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee. This job is eligible only for the following states: California, Colorado, District of Columbia, Georgia, New York, Illinois and Washington. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. © Esusu Inc. All rights reserved, Esusu is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

Vectara provides a Trusted Generative AI platform that allows organizations to rapidly create a ChatGPT-like experience (an AI assistant) which is grounded in the data, documents and knowledge that they have. Our serverless RAG-as-a-Service also solves critical problems required for enterprise adoption, namely: reduces hallucination, provides explainability / provenance, enforces access control, allows for real-time updatability of the knowledge and mitigates intellectual property / bias concerns from large language models (LLMs). Our founding team includes industry pioneers and experts in neural information retrieval and distributed systems from Google. Join us as we pursue our mission to help the world find meaning through trusted Generative AI for Enterprise Applications. People at Vectara are passionate about ensuring customers take advantage of breakthroughs in applied Artificial Intelligence (AI) to solve real-world technology & business problems today. Our team is a group of unquestionable all-stars in their respective fields of computer science and business from Google, Cloudera, Splunk, MongoDB, Elastic and more. Role Overview: Vectara is looking for a Product Manager to bridge the gap between our technical capabilities and our commercial success. This is a high-impact, cross-functional role for someone who can navigate the space between Product, Sales, and Engineering. You will be responsible for translating market signals into a concrete roadmap and ensuring our go-to-market strategy—specifically around pricing and positioning—is as sophisticated as the AI we build. We need a leader who is comfortable representing the product directly to customers and refining our competitive edge in a rapidly evolving market. Responsibilities: • Product Strategy & Execution: Lead priority initiatives from initial concept through to market delivery. You will align customer requirements and competitive trends with our long-term company goals., • Commercial Strategy: Own the evolution of our packaging and pricing models. You’ll define value metrics and tiering strategies that improve deal consistency and monetization., • Customer Engagement: Act as the product lead in key customer conversations and discovery sessions. You’ll validate our value proposition in real-time and communicate our product direction with authority., • Competitive Intelligence: Maintain an expert-level understanding of the AI landscape, especially around AI agents. You will turn these insights into actionable product decisions and sharper positioning for our sales team., • Cross-Functional Alignment: Serve as the primary point of coordination between Engineering, Sales, and Marketing. You will ensure that product launches are well-supported, internal stakeholders are aligned, and technical trade-offs are clearly understood by the business., • Technical Translation: Work closely with our AI and engineering teams to ensure our product remains enterprise-ready, focusing on critical factors like accuracy, security, and latency. Qualifications: • 5+ years in Product Management (or equivalent experience) in B2B SaaS / enterprise software; experience with AI/ML products strongly preferred., • Located near Palo Alto and able to participate in customer meetings in-person when needed; comfortable being a visible product representative externally., • Strong business and GTM instincts: experience shaping strategy, packaging, and pricing; understands how products are sold and adopted in enterprise contexts., • Technical enough to collaborate effectively with engineers and AI teams—can discuss concepts like retrieval, embeddings, evaluation, hallucinations, latency, cost-to-serve, and deployment models without needing to be an ML researcher., • Track record of driving cross-functional alignment across Product/Engineering/Sales/Marketing with excellent written and verbal communication., • Comfortable operating in ambiguity: can create structure, prioritize ruthlessly, and keep teams moving without perfect information., • Bonus: familiarity with semiconductor / hardware-adjacent industries or enterprise buyers (e.g., manufacturing, defense, regulated industries)., • Bonus: prior experience in competitive markets against modern AI startups, search, knowledge management, or enterprise platforms. Location requirements: We support remote applicants from all over the US but candidates who can come to the office 2-3 days a week in our Palo Alto office are preferred. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more. Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.

Benefits/Perks • A team-based atmosphere with a focus on Fun!, • Opportunity to foster community-based relationships, • Online training opportunities Company Overview Founded in Tampa, Florida, i9 Sports® is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500 communities from New York to Hawaii. Established in 2003 by Frank Fiume on the principle that the number one reason kids play organized sports is to have fun, not to become the next draft pick. i9 Sports offers youth sports leagues, camps, and clinics for kids ages 3-17 in today's most popular sports such as flag football, soccer, basketball, volleyball, and baseball. With our focus on fun, safety, convenience, and good sportsmanship, i9 Sports is reinventing the youth sports experience for families across the country. It's the way youth sports should be. What does your company do? Job SummaryThe Assistant Program Director works alongside the franchise owner (Area Developer) to Help Kids Succeed in Life Through Sports! The Assistant Program Director manages the day-to-day operation of the local sports franchise including onsite marketing, coach recruitment, oversite of game-day operations, and customer service. In their role, the Program Director ensures the highest level of brand standards are executed and core concepts are continuously demonstrated. Warehouse Manager duties, would be to inventory equipment and supplies, organize the warehouse to make it access equipment with ease. Responsibilities Manage/supervise part-time staff members and volunteer coaches • Be a driver of infectious ENERGY!!!, • Serve as a lead for all venue-wide communications, • Manage/supervise part-time staff members and volunteer coaches, • Develop rosters, schedules, and programming for various sports, • Oversee the daily operations of youth sports leagues, camps, and clinics, • Consistently demonstrate a positive attitude and superior customer service skills, • Recruit Volunteer Coaches, • Analyze and assess equipment needs, • organize and maintain warehouse organization, • Prepare for upcoming seasons Qualifications • Excellent communication & organization skills, • Highly motivated self-starter; can work independently & solve problems, • Must love order and organization, • Awareness & ability to take charge of any situation to ensure the safety of players, • Positive attitude and a strong ability to build professional relationships, • Ability to work a varied work schedule including some nights and weekends, • Must be able to pass a National Criminal Background Check, • Proficient administrative computer skills Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment. Flexible work from home options available. Compensation: $20.00 - $22.00 per hour With over 3.5 million registrations in communities across the country, i9 Sports is the nation's largest multi-sport provider focused solely on high-quality, community-based youth sports programs. We offer youth sports leagues, camps and clinics for kids ages 3 and up in today's most popular sports such as: flag football, soccer, basketball, baseball, volleyball, and lacrosse. To achieve our mission of helping kids succeed in life through sports, i9 Sports provides a youth sports experience unlike any other, teaching the importance of good sportsmanship on the field and in life. We are committed to providing age-appropriate instruction, making sports fun for kids, and convenient for today's busy families. To us, it's The Way Youth Sports Should Be. Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! This role is about building real relationships with real customers and making sure they stick around because CompanyCam is genuinely making their lives easier. As a Bilingual Customer Success Manager, you'll own a book of business and guide customers through the post-onboarding lifecycle: adoption, renewal, and growth. You'll be the go-to for keeping accounts healthy, turning at-risk customers into loyal ones, and spotting opportunities to expand. What makes this role unique is that you'll also be the primary point of contact for our Spanish-speaking customers, conducting outreach, training, and engage entirely in Spanish. You'll shape how CompanyCam shows up for that community, both externally through direct customer relationships and internally by helping keep our Spanish-language resources sharp and our product and marketing teams informed. If you're energized by customer conversations, fluent in both the language and the art of building trust, and want a role where your work has a measurable impact on retention and revenue, this one's for you. Location: We're currently open to both local and remote applicants, with a preference for local candidates. Candidates must permanently live and work in the U.S. to be considered. • Own customer health across your book of business by proactively monitoring accounts, identifying risk, and stepping in early to keep customers engaged and on track, • Drive product adoption by educating customers on features, best practices, and new updates through calls, emails, texts, and live training sessions, • Lead retention efforts by working directly with customers considering cancellation or downgrade and developing strategies to retain their business, • Manage renewals by staying ahead of upcoming contract dates and making sure the path to renewal is smooth, • Partner with Account Managers to identify expansion opportunities including additional seats, add-ons, or upgraded packages, • Serve as the primary contact for Spanish-speaking customers, conducting all outreach and training at a professional/business fluency level in Spanish, • Maintain and improve CompanyCam's Spanish-language knowledge base, keeping content current with product updates and flagging gaps as they come up, • Surface feedback and trends from the Spanish-speaking customer segment to internal teams including Product, Marketing, and CS leadership, • Represent CompanyCam at Spanish-specific trade shows or industry events as needed to build relationships within the contractor community At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Reducing churn by catching at-risk accounts early and executing retention strategies that actually work, • Growing revenue by identifying expansion opportunities and partnering with Account Managers to close them, • Expanding our reach within the Spanish-speaking contractor community by serving as the face of CompanyCam for that segment, • Improving the product by bringing the voice of Spanish-speaking customers into internal conversations around roadmap and support priorities, • Professional/business fluency in both Spanish and English, written and verbal, required, • Experience in a customer-facing role; SaaS background preferred, • Strong communication and relationship-building skills across cultures and contexts, • The ability to think strategically about customer needs while staying focused on business outcomes, • A self-starter mindset: you manage your own book of business and don't need a lot of hand-holding to stay on top of it, • Empathy for customers and a genuine interest in helping them succeed, • Bachelor's degree in Business Administration or Communications preferred, but not required, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving., • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. This is a salaried position at CompanyCam. Our starting salary is $48,000 per year and is based on experience. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. The Senior Customer Success Manager (Government) is a strategic role designed for an expert navigator of the public sector. You will act as the primary partner for our most complex clients, including government regulatory boards, regulators, departments of health, state agencies, and associations. Success is defined by how effectively our technology supports the mission-critical mandates of public safety and professional integrity. You will take end-to-end ownership of the customer lifecycle, align our platform with agency missions, drive measurable compliance outcomes, and ensure sustained value realization across your portfolio.. What You’ll Do * Strategic Relationship Management: Serve as the primary owner for a portfolio of government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials to ensure long-term stability. * Mission-Aligned Strategy: Develop success plans that align our technology with specific agency mandates, Department of Health regulations, and public-sector risk management priorities. * Regulatory Enablement: Lead customized training programs that empower staff within regulators and associations to fully utilize the platform for audit readiness and governance excellence. * Health & Usage Monitoring: Take end-to-end ownership of monitoring engagement metrics, translating data into "State of the Agency" insights that demonstrate sustained value and support long-term retention. * Complex Issue Triage: Act as the lead problem-solver for complex account hurdles, collaborating with internal product and government affairs teams to navigate the unique requirements of the government landscape. * Business Reviews: Conduct high-level strategic reviews to assess progress, identifying opportunities to deepen the partnership and improve compliance outcomes for regulators and boards. What You’ll Bring * SaaS Government Expertise: 5+ years of B2B SaaS Customer Success or Account Management experience specifically managing government, regulatory, or public health accounts. You understand the red tape, the RFP cycles, and the unique stakeholders of the public sector. * Direct experience with healthcare compliance, state departments of health, or professional licensing is strongly preferred. You are comfortable speaking the language of regulators and state officials. * Exceptional ability to communicate with non-technical government leaders. You can distill complex software capabilities into a clear vision that aligns with public policy goals. * A self-sufficient professional who thrives in a remote environment. You are comfortable taking over a complex book of business and navigating multi-layered organizations with limited oversight. * A problem-solver who can identify a potential churn risk a year in advance and build the strategic rapport necessary to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Senior Customer Success Manager. Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. As a Senior CSM, you will take ownership of our most complex accounts, bring a higher level of strategic thinking to client engagements, and play an active role in shaping how the CS team operates and grows. * Own customer outcomes for a portfolio of accounts, including our most complex and high-value clients, ensuring they clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders — including senior leaders — across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Maintain clear account plans and engagement strategies, with a longer-term view on retention and growth * Drive portfolio-level strategy, prioritizing efforts across accounts based on risk, value, and growth potential * Lead Executive Business Reviews (EBRs) focused on demonstrating ROI and aligning long-term success * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Apply a consultative approach to help clients connect platform capabilities to their broader operational goals * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Navigate complex customer scenarios, including multi-stakeholder environments and at-risk accounts * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as a senior voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Lead cross-functional efforts to resolve complex challenges and improve the overall customer experience * Act as the internal quarterback for high-impact accounts, ensuring alignment across teams * Help develop and refine CS processes, playbooks, and best practices as the team scales * Mentor and support other CSMs, sharing best practices and elevating team performance * Maintain accurate account data, notes, and activity tracking in CRM * Meet KPIs related to engagement, retention, and growth * Identify and drive improvements to Customer Success processes, tools and playbooks to support scale * Travel on-site to meet with clients * Support evolving initiatives as the company grows * Other duties as assigned by management * 5-7 years of Customer Success, Account Management, or client-facing consulting experience, preferably within a B2B SaaS environment * Proven experience managing complex accounts with multiple stakeholders, including engagement at the executive level * Experience working with healthcare customers or within healthcare operations strongly preferred * Demonstrated ability to drive measurable customer outcomes: retention, adoption, and expansion * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented and consultative mindset * Comfortable contributing to team-level initiatives, sharing best practices, and helping elevate those around you * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) What We’re Looking For - Our Surgimate Values * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a heavy focus on 1:many outreach tactics and leveraging data to engage with the right customers at the right time. This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best-in-class Digital Led CS organization while executing at a high level. Responsibilities: • Customer Onboarding: Leverage customer journey data to understand which customers need additional support through onboarding. Drive them to 1:many marketing engagements or work with them 1:1 to ensure all customers in your portfolio are onboarded and activated correctly., • Risk Identification and Mitigation: Use data and product signals to proactively identify risks. Develop both 1:many and 1:1 risk mitigation strategies and coordinate across the account team to steer customers towards success., • Technical Guidance: Maintain a deep level of LaunchDarkly product knowledge and provide customers with direction on implementation and adoption best practices., • Prescriptive Selling: Monitor how customers are tracking against their key goals and outcomes. Identify opportunities for customers to purchase additional products, services, and adopt new features to maximize the value of our solution., • Trusted Advisor: Build trust quickly and provide prescriptive guidance to help customers get the most out of their LaunchDarkly purchase., • Build Champions & Executive Relationships: Identify and support key advocates within customer organizations who actively promote the value of LaunchDarkly. Leverage success metrics and value-driven insights to gain executive sponsorship in partnership with your Champion., • Renewal and Expansion Focus: Own and forecast the renewal process on a weekly basis. Work directly with customers, sales, and deal desk to execute renewal agreements on time and identify expansion opportunities within accounts. About You: • Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a highly ambiguous, start up environment. This is a new team at LaunchDarkly and you will be helping to build the organization while executing within it!, • Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it., • Highly Data Driven: You enjoy identifying trends in data and have a proven track record of leveraging data to make informed decision making on behalf of your customers, • Intellectually Curious: You have a hunger for knowledge and are naturally a question-asker., • Excellent Communication: Your written and spoken communication skills are outstanding., • Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You are able to prioritize a large customer portfolio to engage with the right customers at any given time. You do not require a lot of external direction to organize and manage your workload., • Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization., • Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner., • Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: • Located in the Continental US, • 5+ years in a customer-facing role, ideally in scaled/1:many/tech touch onboarding/implementation, account management, customer/partner success, or customer support, with a track record of exceeding targets., • Proven success in a 1:many/tech touch/tech-led Customer Success organization., • Highly data-driven with experience using product telemetry and growth/risk signals to target the right customers at the right time., • Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Digital Led Customer Success team., • Strong discovery and qualification skills; training in Command of the Message, MEDDIC, or another sales methodology is preferred., • Strong project management skills with experience holding customers and cross-functional teams accountable to a timeline., • Experience working with a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space is preferred., • Exceptional time management and organizational skills., • An existing level of technical knowledge and know-how. We will teach you all about LaunchDarkly, but you should already have foundational knowledge in the space!, • Proven ability to advocate for both customers and the company, mediating between customer requests and the company's vision. Pay: Target pay ranges based on Geographic Zones* for Level 3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,000 - $187,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,000 - 168,000**, • Zone 3: All other US locations - $116,000 - $159,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Job Posting: Technical Product Manager Location: U.S. Based, Flexible Work Eligible Travel: Periodic travel to our headquarters in Frederick, MD or US client sites (i.e., less than once per month). About Us: At Orases, we are dedicated to delivering innovative software solutions that empower our clients to achieve their business goals. We are seeking a dynamic and results-driven Technical Product Manager to join our team. Note: Applicants must be U.S. based, able to work on US East Coast business time, and eligible to work in the U.S. Key Responsibilities: The Technical Product Manager owns client engagements end-to-end — from framing the business problem, through designing the technical architecture, to ensuring that measurable results are delivered. You'll lead discovery, make architectural decisions, guide engineering teams, write and review code, and serve as the single accountable point of contact between Orases clients and the teams building their software. This is a hybrid role by design. Some weeks lean heavier on client strategy, others on technical delivery — but you never fully leave either world. If you've been the developer that gets pulled into client meetings because you understand their business, or the Product Manager who kept opening the codebase because you couldn't lead what you didn't understand, keep reading. Roles and responsibilities: Discovery & Problem Framing • Lead structured discovery to validate problem-solution fit, defining measurable success criteria with clients before committing to a solution direction, • Assess existing systems, identify integration points, and surface architectural risks early enough to inform scope and budget decisions, • Translate client business problems into technical problem statements that engineering teams can act on, • Identify and articulate the business value at stake in each engagement — quantifying the cost of the problem, the value of the solution, and the ROI that justifies the investment — to ensure Orases and the client are aligned on what success is worth, not just what it looks like Solution Design & Architecture • Architect custom software solutions that balance technical quality with real-world constraints around budget, timeline, and existing client systems, • Produce solution designs, architecture diagrams, data models, and technical specifications clear enough for engineers to build from with confidence, • Evaluate and recommend technology stacks, frameworks, and third-party services appropriate to each engagement, • Define non-functional requirements — performance, security, scalability, maintainability — and ensure they're validated, not just documented., • Design and implement AI-augmented solutions where appropriate, including LLM integrations, automation pipelines, and intelligent processing workflows Delivery & Technical Leadership • Stay hands-on through delivery: review code, resolve technical blockers, make real-time design decisions, and ensure the implemented solution aligns with the intended architecture, • Orchestrate across design, engineering, QA, and client stakeholders to maintain alignment and keep delivery focused on the highest-value outcomes, • Develop accurate scope definitions and estimates that account for delivery model, complexity, and risk, • Drive continuous improvement in delivery practices through structured retrospectives and pattern recognition across engagements Client Relationship & Strategic Partnership • Build trusted advisor relationships that position Orases as a long-term strategic partner — not a vendor who takes orders, • Communicate with clarity and adaptability across audiences, from C-suite sponsors to senior engineers, • Manage expectations proactively, translating technical realities into business language and vice versa, • Proactively surface opportunities where Orases can deliver additional business value, translating technical capability into client-relevant outcomes that expand the relationship Pre-Sales & Business Development • Support business development with architectural feasibility assessments, proof-of-concept development, and credible estimation, • Create preliminary designs, roadmaps, and high-level estimates that clearly communicate value and set realistic expectations, • Guide prospective clients in understanding what AI and modern technology can do for their specific situation Team & Practice Development • Mentor and elevate Orases team members by establishing patterns, conducting architecture reviews, and modeling high-quality technical decision-making, • Translate emerging technology trends into practical recommendations for both client solutions and internal capability Requirements: • 7+ years of experience in software development, with meaningful time spent in both technical and client-facing capacities — whether that's a developer who grew into client leadership or a PM who never lost their technical edge, • Demonstrated ability to design and deliver full-stack custom software solutions — architecture that ships, not just diagrams, • Deep proficiency in at least one modern technology stack with working knowledge across multiple (e.g., PHP/Laravel, Node.js/TypeScript, .NET, Python, React, relational and document databases, cloud platforms), • Proven track record of leading profitable engagements from discovery through launch with minimal supervision, • Ability to evaluate technical approaches, assess architectural tradeoffs, and hold credible conversations with senior engineers, • Exceptional communication skills with the range to present to executives and whiteboard with developers in the same afternoon, • Strong analytical thinking with a bias toward structured problem framing over gut instinct, • Experience in a client-facing consulting or services environment where solutions must balance technical ideals with real-world constraints Preferred • Demonstrated ability to incorporate AI tools into delivery workflows and/or client solutions, • Experience with multiple delivery models (T&M, fixed-price, managed services) and the strategic implications of each, • Track record of defining and tracking measurable business outcomes — not just delivering to spec Our Core Values are D.R.I.V.E. and we use them to drive us forward in every way • Demonstrate Thoughtful Communication: Say what you mean in a respectful, timely and relevant manner, remembering that not everything needs to be said, • Rise to the Occasion: Have the grit to dig deep when needed and to get it done, • Integrity All the Time: Do what you say you are going to do, • Value to Clients: Be present, contribute and be a good steward of the client's money, • Excel at Your Craft: Constantly seek new ways to grow and learn to be the best you can be Compensation and Benefits: • Annualized base salary range is: $120,000 to $145,000, • Eligible for a discretionary bonus based on company and individual performance., • Flexible work options: Work from our beautiful office in Frederick, MD, or remotely, • Comprehensive medical, dental, and vision plans with nationwide options to meet your needs wherever you hang your hat, • Company-paid life insurance, short-term, and long-term disability. Let us pay for your peace of mind, • 401K Roth and non Roth options with a 4% company match for the first 5% you contribute. This FREE MONEY is fully vested and portable should you make the decision to leave us one day, • Fringe benefits to offer you lifestyle choices of where your benefits money goes. Options range from pet insurance, activity kits for kids, hotels and travel, health and wellness options, food delivery options, and the choices go on and on for you to decide what benefits YOU, • Paid personal time off (3 weeks) and company holidays (13 including full company shut down 12/25-1/1), • Employee Assistance Program for confidential support. We offer a 3rd party confidential help line to call 24 hours a day for whatever life throws your way or just to talk if needed, • Training and learning opportunities to help you excel in your career, • Team perk pickup truck, Orases One, for personal use that you can borrow for driving, hauling or moving, • Talented team of salespeople, software developers, and more to support you in building campaigns, automations, videos, and whatever else you may need to grow the Orases brand, • Fun and silly events, celebrations, and team social opportunities both virtually and in person. We regularly fly in team members who want to visit the office or experience an in person event, • Annual all employee retreat where the entire team comes together in person to bond and have fun! Join us at Orases and help shape the future of custom software solutions! Orases is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, age, veteran status, national origin disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Life360's mission is to keep people close to the ones they love. Our category-leading mobile app and Tile tracking devices empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 96 million monthly active users (MAU), as of January 2026 across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). We are proud to share that Ad Age named Life360 one of the Top 25 Hottest Brands of 2025. Life360 has more than 500 (and growing!) remote-first employees and has recently announced the acquisition of Nativo, an advertising technology company specializing in native advertising. For more information, please visit ___. Candidates must be based in Chicago. We are seeking a Client Success Manager, in our fast-growing team. Client Success Managers are an integral part of the Sales organization and provide the foundation for rapid growth and client retention. They work closely with brand and agency clients to determine how we can best serve their needs, capture the attention of consumers and create innovative and compelling native advertising campaigns that deliver results. Serve as the main point of contact, owning the client relationship from insertion order receipt to campaign completion with an end-goal of client growth and retention • Educate clients on how native advertising and the Nativo platform can contribute to campaign success, business goals and overall digital strategy, • Partner with Sales to retain and grow accounts, strategizing on upsell and incremental tactics, • Manage the campaign-launch process (IO processing, asset collection, content creation and third-party tag implementation) and client relationships, • Work cross-functionally with Content, Campaign Operations, and Analytics to deliver custom solutions, optimizations, and rich analyses to clients, • Assemble and present post-campaign reports, articulating the data story into actionable insights and future recommendations, • Assist with the development of strategy of pre-sale plans for renewal account, • Accurately identify, replicate, and document product and process enhancements, • Develop a thorough understanding of internal process, team member responsibilities,and internal timelines so services can be accurately and effectively given to clients 2-4 years of experience as an account or media person at an advertising/creative agency, publisher, adtech, or other media property • Interest in strategizing with and presenting to clients/agencies and building Sales skills, • Experience with analyzing data sets to extract meaningful insights and drive informed decision-making, • Exposure/usage and understanding of the digital media ecosystem and advertising technologies, • Demonstrated ability to cultivate deep relationships with clients, • Resourceful, quick-witted, and able to effectively troubleshoot internally and externally, • Ability to work in fast-paced, ever changing environments, • Knowledge of and experience with creative design, messaging, and marketing to brand KPIs • Ability to manage and prioritize multiple projects simultaneously, • Experience analyzing data from platforms such as DoubleClick, Atlas, MediaMind, Radian6, Google Analytics • Comfort with Google Drive, Excel, and PowerPoint a must, • Excellent written communication and presentation skills, • BA/BS required As an early member of the newly integrated advertising team from Life360 and Nativo, you will have agency to shape how our platform evolves to address the outcomes advertisers are seeking. You will also be a passionate advocate for improving everyday family life and the role that brands can play to reduce friction and deliver value. You must possess an entrepreneurial, client-centric mindset that will foster market responsiveness as agency client needs shift. Your responsibilities will include driving the growth of existing business, identifying and cultivating new opportunities, meeting and exceeding quotas, as well as ensuring smooth cross-team collaboration to deliver client outcomes. Your responsibilities will include driving the growth of existing business with the help of our broader team, identifying and cultivating new opportunities, while managing quotas and budgets. We are seeking a highly qualified candidate with a demonstrated track record of success in driving revenue in the agency channel, with a strong ability to establish and maintain strategic relationships with key accounts. The US-based salary range for this position is $94,000- $109,500. We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package will also include quarterly bonuses based on target achievement, equity and a wide range of medical, dental, vision, financial, and other benefits. • Competitive pay and benefits, • Medical, dental, vision, life and disability insurance plans (100% paid for employees), • 401(k) plan with company matching program, • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being, • Flexible PTO, 13 company wide days off throughout the year, • Winter and Summer Week-long Synchronized Company Shutdowns, • Learning & Development programs, • Equipment, tools, and reimbursement support for a productive remote environment, • Free Life360 Platinum Membership for your preferred circle, • Free Tile Products Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust., • Be Direct With Respect - We communicate directly, even when it’s hard., • Members Before Metrics - We focus on building an exceptional experience for families., • High Intensity, High Impact - We do whatever it takes to get the job done. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.