M365 System Admin
2 days ago
Troy
Job Description Essential Duties and Responsibilities • Manage and maintain all M365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform., • Administer user accounts, groups, roles, and licenses through the Microsoft 365 Admin Center and Azure Active Directory (AAD)., • Configure and maintain MFA, Conditional Access, and Security Groups to ensure compliance with organizational security policies., • Monitor system health, service availability, and capacity planning., • Maintain and optimize M365 tenant configuration according to best practices., • Support Teams setup, policies, and integration with other M365 services., • Define and implement policies for TG’s cloud-based systems, • Experience with MS Azure, M365, and O365., • Manage OneDrive for Business configurations, synchronization, and permissions., • Implement Data Loss Prevention (DLP), retention policies, and compliance rules., • Ensure adherence to corporate data governance and compliance standards Perform and regular audits of user access, permissions, and sharing activities., • Provide Tier 2/3 technical support for Microsoft 365 applications and related issues., • Troubleshoot user and system issues, escalating to Microsoft support when needed., • Create and maintain documentation for configuration settings, processes, and system changes., • Monitor and report on system usage, adoption, and performance metrics., • Must have the ability to travel, with potential overnight stays, to TG NAMC’s and Customer Sites., • Drive optimization by being actively engaged in continuous improvement efforts (kaizen), • This role requires the completion of other duties as assigned Required Education, Experience, and Skills Certifications and Education • Bachelor’s degree in Information Technology, Computer Science or related field is preferred, or equivalent years of relevant experience is required. Experience • 1 to 4 years of hands-on experience managing Microsoft365 Environments is required, • Previous experience integrating M365 with third-party applications or security tools is a plus Physical Requirements • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Technology Competencies • Strong knowledge of Exchange Online, SharePoint Online, Teams, OneDrive, and Azure Active Directory is required, • Experience with PowerShell scripting for automation and reporting is preferred, • Understanding of M365 Security, Compliance and Governance Policies is preferred, • Strong understanding of identity and access management (IAM) principles, along with Single Sign-On (SSO) practices is preferred, • Previous experience with Windows Server environments (Active Directory, Group Policy, DNS, and DHCP) and Network Administration (Firewalls, Routing, VPNs, and DNS) is highly beneficial Work Environment • Office Environment Additional Competencies • Ability to consistently meet deadlines is required, • Effective verbal, non-verbal, negotiation and written communication skills are required, • Ability to sustain a high degree of professionalism in interacting with internal and external customers is required, • Effective attention to detail, problem solving, analytical and organizational skills are required Benefits (subject to eligibility): • Hybrid Work Style (if eligible), • Insurance (Health, Dental, Vision, Prescription Drug Program), • Company Paid STD, LTD, Life, and AD&D, • Generous Employer Contribution to HSA, • Short and Long Term Disability, • 401K Company Match, • Paid Time Off/Holidays, • Free Employee Assistance Plan (EAP), • Reimbursement Programs (Cellphone, Tuition, Vehicle, etc.), • Multiple Free Wellness Programs Offered