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We Make Remote Work Remarkable • TopTalent from LatAm Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe. We REALLY need an English-fluent POSITION'S NAME, based in Latin America, available to work remotely. We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills. Are you the one we are looking for? Responsibilities: Requirements: Compensation: • The Salary range offered for this position varies from (USD) $XXXX - $XXXX per month, depending on seniority and skillset., • The type of contract is of Independent Contractor, through a payroll platform., • The developer will work REMOTELY allocated at our client. Here are the steps for this process: Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding. Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Live coding > Hiring and onboarding. Application review/approval > Screening interview with GoFasti's team > Technical Assessment > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding. Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process. Note for Candidates Approached Directly: If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting. Thank you!

Brale is building the future of programmable finance with compliant, blockchain-native infrastructure. We help businesses launch, scale, and operate digital asset programs with confidence. Customer Success is at the core of how Brale accelerates launches, drives sustainable outcomes, and creates trusted customer value. As Brale’s first Customer Success hire, you won’t just support clients, you’ll shape hey build and benefit from stablecoins from day one. Every launch, onboarding, and proactive solution you deliver will set the standard for how we scale trust in stablecoins and programmable finance. This founding role sits at the intersection of customer experience, technical execution, and growth. You’ll own the journey post-signature, guiding clients from first integration to ongoing value, while building the systems, playbooks, and culture that make Brale’s CS function both responsive and anticipatory. Your work will accelerate time-to-live, drive adoption and retention, ensure compliance, and uncover new opportunities across currencies, chains, and workflows. In short, you’ll turn customer relationships into Brale’s most powerful growth engine and play a central role in building multiple $100M+ ARR business lines. * Act as the founding individual contributor. Own onboarding, relationship management, and customer growth while establishing Brale’s Customer Success foundation. * Build, evolve, and scale an AI-powered LLM to serve as the front line for Customer Success, ensuring proactive engagement, consistency, and efficiency at scale. * Create modern processes for issue management, escalation, and cross-functional resolution, with accountability to clear customer SLAs and business outcomes. * Transition into leadership by strategically hiring, onboarding, and coaching team members where human expertise adds the most value via a lean, technology-enabled CS discipline. * Serve as the directly responsible individual (DRI) for getting clients live on Brale, thereby owning the journey from signed agreement to first live transaction. * Lead end-to-end client onboarding, with a focus on speed, clarity, and customer confidence. * Implement systematic processes for ticketing, sandbox/prod setup, and API integration * Deliver a frictionless onboarding experience that reduces churn risk * Define explicit success metrics for each program (issuance volume, transactions, revenue share, SLAs) * Lead QBRs and health reviews to drive adoption, retention, and expansion * Identify opportunities to extend programs across chains, currencies, and new workflows * Ensure customer programs operate within approved flows of funds and regulatory frameworks * Coordinate attestations, reporting cadences, and compliance checkpoints in coordinate with Brale Compliance discipline * Provide best practices for API usage, automations, and runbooks * Triage and escalate customer issues with clear SLAs * Identify and flag recurring issues or patterns across customers, ensuring they are prioritized and resolved working with Product, Engineering, and Operations. * Capture structured feedback informing roadmap, process improvement and case studies * Establish CS playbooks, dashboards, and customer health scoring models * Collaborate cross-functionally with Sales, Product, Eng, Finance, Legal and Compliance * Time-to-live ≤ 30 days from signature to first mint * Time-to-value ≤ 60 days to first revenue share payout * Retention: ≥95% logo retention; ≥120% net revenue retention * 100% compliance hygiene and on-time attestations * CSAT ≥ 4.7/5 * 5-7 years of progressive experience in Customer Success or related roles, demonstrating the ability to be both a strong do-er and an effective leader, either as a top individual contributor ready to step into leadership or as an established leader with 2–3+ years managing CS. * Blockchain-native or deeply passionate about crypto and payments. Experienced in fintech. * Well versed working cross functionally with compliance, legal, risk and finance functions * Entrepreneurial mindset: thrives in ambiguity and building from scratch * Ability to manage escalations and provide calm leadership in high-stakes moments * Multidisciplinary fluency across technical, legal, and operational contexts * Strong ability to build and maintain relationships with client leadership * Hands-on experience with Intercom, Slack/Telegram support, and/or AI-driven CS tools * Available in U.S. time zones with flexible responsiveness to customer needs * Founding Customer Success role with direct impact on Brale's trajectory * You enjoy learning something new every 9 minutes. * Opportunity to build CS systems and culture from the ground up * High-growth environment with exposure to cutting-edge blockchain applications * Collaborative, ambitious, and mission-driven team

1Kosmos enables secure, user-controlled digital identities for citizens, customers, and workforces. Through advanced passwordless authentication and identity verification, our platform reduces fraud, secures access, and simplifies identity management at scale. We’re trusted by leading organizations across government, telecom, retail, banking, and tech, and are now expanding our federal footprint with a focus on impactful partnerships and mission-critical use cases. We are seeking a Customer Success Manager (CSM) to join our high-growth team with a focus on the federal government sector. This role is critical to ensuring adoption, engagement, and value realization for public sector agencies deploying the 1Kosmos platform. The CSM will work closely with federal program stakeholders, security/compliance teams, and our internal Implementation, Product, and Support functions to deliver exceptional onboarding, support, and expansion outcomes. This is a 6-month contract role with a strong opportunity to convert into a full-time permanent position, based on performance and federal program growth. · • Own the post-sales relationship with federal customers, ensuring successful onboarding and long-term adoption. · • Drive user engagement and manage project milestones through onboarding, enablement, and early usage. · • Serve as the primary point of contact for federal agency stakeholders (IT, InfoSec, program managers). · • Ensure delivery aligns with customer security, compliance, and operational needs (e.g., FedRAMP, FIPS, NIST 800-63). · • Partner with Implementations to track timelines, proactively identify risks, and remove blockers. · Monitor usage, identify adoption gaps, and lead regular business reviews. · Advocate for customer needs internally and identify upsell or expansion opportunities as trust deepens. · Become an expert in 1Kosmos identity offerings and how they align with federal digital identity mandates (e.g., Executive Order 14028, Zero Trust architecture). · • Share best practices and thought leadership with federal stakeholders. · U.S. Citizen (mandatory for federal work) · 3–7 years of experience in Customer Success, Program Management, or Federal Account Management · Experience working with U.S. federal agencies (civilian or defense), either directly or as a vendor · Experience at an identity, cybersecurity, or SaaS platform company · Strong communication and relationship-building skills with technical and non-technical stakeholders · Ability to project manage complex onboarding/deployments across functions · Comfortable with identity/security concepts: SSO, MFA, PKI, FIDO2, FedRAMP, Zero Trust · Understanding of federal procurement and compliance (ATO, TIC 3.0, ICAM frameworks) · Previous experience in startup/growth-stage environment · Ability to obtain a Top Secret/SCI clearance is required; active clearance strongly preferred. · Join a mission-driven company transforming how federal agencies secure identity · Influence a fast-growing federal portfolio and help shape our approach to public sector partnerships · Work cross-functionally with leaders across Product, Engineering, and Security · Be part of a collaborative, values-driven team making real impact

ABOUT THE COMPANY Tembo Health is a telemedicine company focused on improving health outcomes for older adults. Our flagship services are dementia care management and urgent care in assisted living and memory care communities as well as in the home. We expanding our services and looking for team members who can help us execute on early successes and scale. We're venture backed, with funding from big tech investors like Bloomberg Beta, B Capital, Resolute, AARP and led by a cadre of entrepreneurs who have built and scaled unicorn tech companies (e.g., Flatiron, Oscar, Imagen). Our team includes startup veterans, physicians, and more. We're here to make a big, meaningful impact on healthcare and have fun while we're at it. We're looking for smart, mission-driven, goal-oriented team members who are creative problem solvers and big dreamers. If that sounds like you, let's talk! ABOUT THE ROLE We’re looking for a Customer Success Manager to assist us with our growing clinical team. Responsibilities. • Manage relationships with key stakeholders. You'll make sure that our partner facilities and their patients get the service they deserve by onboarding facilities, coordinating care, and monitoring internal KPIs. You'll ensure a high level of satisfaction and low level of partner churn by serving as a liaison between our partners and the Tembo team, providing clinical teams at partner facilities insight into how their operations can improve, and corresponding with executives at partner facilities regarding the impact of Tembo., • Manage day-to-day clinical operations. You'll be asked to coordinate and execute all non-clinical aspects of patient care, starting with patient registration through appointment note sharing through claim followup. With in the first week, you'll own and manage day-to-day clinical operations with activities like • patient registration, • onboarding facilities, • developing monthly facility reports, • designing and implementing clinical workflows for new specialties, • implement high levels of automation ABOUT YOU Qualifications. You’ll be successful in this role if • You have a service first mentality, • You strive to make things efficient, • You love the challenge of figuring out something new, • You’re not afraid to pick up the phone, • You've worked in a customer success or similar role for 3 or more years, • You're skilled at, • Excel, • Data analysis, • Problem solving The following experiences are suggested but not required: • You've worked on large or growing teams, • Experience with enterprise level contracts

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. Customer Success Managers are trusted advisors to key stakeholders at our accounts, delivering strategic insights to drive their business initiatives. Additionally, this role will be primarily responsible for guiding users through onboarding, training, and ongoing engagement at our Strategic Accounts. The overall mission of this role is to develop deep and personal relationships with our user base, driving user adoption across the organization and ensuring retention, verified business value, and renewal of each account. We are building a best-in-class Commercial Team and establishing a repeatable go-to-market motion. We are hiring a team of high caliber Enterprise SaaS sales, marketing, and customer success professionals to thoughtfully engage VPs, General Managers, and other corporate decision makers across the Medical Device Industry. Our entire Commercial Team takes a proactive, consultative, and high-touch approach when working with customers, investing heavily in pre-sales through onboarding and training to ensure customers are on the road to success from Day one. • Ensure high user-adoption through effective executive sponsorship, change management, and white-glove trainings, • Lead Executive Business Reviews with client executives to communicate value provided by AcuityMD, • Generate contract renewals by ensuring client executives and users are seeing value with AcuityMD, • Identify and illuminate customer success stories and examples of AcuityMD ROI, • Partner with Strategic Program Manager and Account Executives to build growth strategies for your book of business and work with them to secure successful renewals and expansions, • Regularly monitor account health and adoption to find opportunities to help customers acquire maximum value from AcuityMD, • 5-7+ years of experience with deep experience in Customer Success for Enterprise SaaS or in the Medical Technology industry, • You’re able to develop close personal relationships with customers and colleagues through empathy, • You are a patient and active listener, • You’re proactive and self-driven, and bring infectious energy and resiliency, • You are an excellent verbal and written communicator (email & PPT), • You’re highly organized with ability to multi-task and prioritize different assignments, • Analytical background with experience with SQL or other query-based language AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. OTE Range: $160,000 - $210,000 You must have an eligible work permit in the USA to be considered for this position • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Company Overview Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable onsite power generator, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless technology with near-zero NOx emissions. Backed by top-tier investors such as Khosla Ventures, Bill Gates, American Electric Power, and Lightrock, Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ___ Job Overview The Enterprise Data Systems (EDS) Program Manager will drive coordination and delivery of cross-functional EDS initiatives that span Engineering, Finance, HR, Legal, Commercial, Manufacturing, and other G&A functions. This role will help ensure that EDS team members stay focused on technical execution by taking ownership of initiative tracking, stakeholder alignment, and process rigor. You will serve as the connective tissue between business stakeholders and the EDS technical team, enabling scalable, high-quality systems delivery in a fast-paced, cross-functional environment. • 🔹 Initiative Coordination, • Plan and track the delivery of 10–20 simultaneous initiatives across departments, • Maintain EDS initiative portfolio, with visibility into status, blockers, and resource allocation, • Sequence work to align with business priorities and developer bandwidth, • 🔹 Stakeholder Management, • Partner with business leads (e.g., Finance, Ops, Legal, Sales, People Ops) to scope initiatives, • Communicate status, timelines, and risks clearly to technical and non-technical audiences, • Facilitate intake, prioritization, and quarterly planning processes, • 🔹 Process & Governance, • Ensure completion of key project artifacts: technical design documents, testing plans, user training material, • Standardize and evolve project workflows and documentation templates, • Track action items and handoffs for system changes, integrations, and compliance-sensitive updates, • 🔹 Operational Excellence, • Drive retrospectives and continuous improvement cycles across the team, • Monitor team load and recommend adjustments (e.g., sequencing, resource shifts), • Support onboarding of new tools, process automation, and enablement efforts, • 7+ years in program or project management, ideally in IT, enterprise systems, or software delivery, • Familiarity with enterprise systems (e.g., Salesforce, NetSuite, Quickbase, Jira), • Experience managing cross-functional, cross-departmental technical initiatives, • Strong communication and stakeholder management skills, • Demonstrated ability to bring structure and clarity to ambiguity, • Experience with technical documentation, UAT coordination, or change management, • Comfort working in a scaling environment with agile or hybrid methodologies, • Developers are focused on technical design and delivery, not chasing down stakeholders, and stakeholders are not chasing developers for updates, access, or action, • Business teams have clear visibility into project status and confidence in timelines, thanks to proactive communication and reliable coordination, • The EDS team maintains a predictable, well-sequenced quarterly delivery cadence, aligned with business priorities and developer capacity, • Weekly agile processes (triage, sprint planning) are structured, facilitated, and documented by the Program Manager, • At the start of each quarter, the Program Manager reviews work backlog, gets stakeholder priorities, works collaboratively with EDS to allocate EDS resources, confirms committed workstreams, and publishes a clear, documented quarterly plan

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

Who we are Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around. What we’re looking for We are seeking a Director, Solution & Forward Deployed Engineering to lead the technical delivery of the Zus platform and help customers successfully connect their systems, data, and applications to Zus. Reporting to the Head of Customer Success & Delivery, this role will own how customers integrate with the Zus platform. They’ll be responsible for ensuring healthcare organizations and digital health builders can reliably ingest data, connect EHR systems, and deploy applications powered by Zus APIs. This leader will oversee teams responsible for forward deployment engineering, and technical enablement, working closely with customer engineering teams to integrate Zus into production environments and connect to data networks. You will guide customers through the complexity of healthcare interoperability, helping them translate real-world workflows into scalable integrations built on Zus. This is a hands-on player-coach role. You will lead the team while also personally engaging in complex implementations, architecture discussions, and customer deployments. You will champion the use of AI tools, automation frameworks, and reusable integration patterns to dramatically improve how quickly and reliably customers connect to the Zus platform. The ideal candidate combines deep experience in healthcare interoperability, enterprise software implementations, API platforms, and AI-enabled engineering workflows with the leadership skills required to scale a delivery organization. Key responsibilities • Develop career paths, performance expectations, and development plans for the team to ensure excellent execution of goals, • Ensure consistent, high-quality execution across multiple concurrent enterprise implementations, • Establish best practices for onboarding, implementation, integration, and go-live readiness, • Set customers up for success across multiple different high priority use cases, • Ensure customers achieve rapid time-to-value from the Zus platform, • Personally engage on strategic or technically complex customer deployments, • Guide integrations involving FHIR, HL7, CCD, APIs, SFTP pipelines, and EHR platforms, • Troubleshoot complex interoperability and data pipeline issues, • Work directly with engineering teams to deploy and operationalize Zus products, • Serve as a trusted technical advisor to customer technical and operational stakeholders, • Support customers in building production-grade applications and workflows on top of Zus APIs, • Help customers operationalize clinical and operational data across care delivery workflows, • Lead the development of reference architectures and deployment patterns, • Identify integration opportunities that accelerate product adoption and expansion, • Oversee technical onboarding and training programs for new customers, • Enable customer engineering and product teams to effectively build on the Zus platform, • Develop documentation, workshops, and enablement resources for technical users, • Lead the adoption of AI tools and automation frameworks across the delivery organization, • Identify opportunities to automate manual implementation work using LLMs, scripting, and developer tooling, • Develop reusable automation patterns for all parts of the Zus ecosystem, • Help customers leverage Zus data to power AI-enabled workflows and analytics applications, • Translate customer implementation patterns into platform improvement, • Participate in technical discussions to find reusable integration patterns that can be embedded directly into the Zus platform, • Communicate customer needs to the Product & Engineering teams, • 10+ years of experience in technical implementation, solutions engineering, systems integration, or professional services leadership, preferably in healthtech, SaaS, or enterprise software, • Proven experience leading customer-facing teams and scaling implementation or professional services functions, • Deep expertise in healthcare data interoperability, including FHIR, HL7, CCD, and EHR integrations, • Strong understanding of APIs, data ingestion pipelines (ETL, JSON, CSV), and modern data platforms (e.g., Snowflake), • Experience designing scalable implementation frameworks and reusable integration patterns, • Familiarity with secure environments and compliance frameworks (HIPAA, SOC 2), • Executive presence and the ability to build trust with both technical and non-technical stakeholders, • Strong strategic thinking paired with a willingness to dive into complex technical or delivery challenges when needed, • A self-starter mindset and comfort operating in a fast-paced, evolving startup environment, • Passion for improving healthcare through better access to and use of data, • Willingness to travel up to ~25% for customer engagements, industry events, and company meetings While we're a remote first company, this person will need to travel for internal and external meetings. Likely a few times per month.We will offer you…

CallMiner seeks a skilled Customer Success Director to join our Customer Retention Team. In this role, the Customer Success Director drives business value for our key business Process Outsourcing (BPO) partners by ensuring a swift realization of benefits and expertly guiding them through the Conversation Intelligence & Automation maturity curve while optimizing a Center of Excellence. They balance and prioritize both tactical and strategic customer needs to ensure robust Gross Renewal Rates (GRR) and Net Dollar Retention (Net$Ret) forecasts and results. Their primary goal is to drive adoption, retention, expansion, and long-term strategic partner growth by aligning our technology to BPO business goals and operational workflows. • Manage a portfolio of BPO partners, align goals, foster strategic partnerships, and ensuring exceptional customer experiences., • Build strong trusted advisor relationships with BPO leadership and internal CallMiner teams to enable collaboration and alignment across all levels., • Represent CallMiner as the primary point of contact for BPO partners, ensuring a single, consistent voice for escalation and issue resolution., • Lead structured onboarding and enablement programs for new and existing BPO partner implementations, including change management and rollout expert coaching tailored for the BPO environment., • Co-create and implement scalable success frameworks through Center of Excellence for repeatable best practices that BPOs can deploy across their client portfolios and industry verticals., • Support sales, marketing and our BPO partners to develop a Go To Market strategy that can drive additional revenue opportunities., • Monitor platform adoption and usage across BPO client teams, proactively identifying and addressing risks and adoption gaps., • Own retention & collaborate on growth opportunities for your BPO book of business, exceeding $8 million, by driving renewal alignment and business value discussions., • Identify upsell and cross-sell opportunities within the BPO ecosystem; collaborate closely with sales and revenue teams to develop business cases and joint strategies., • Partner with Succes Strategy to influence partner engagement models that optimize BPO success in onboarding and servicing their clients with CallMiner solutions., • Define and track outcome-focused use cases that are aligned with the goals of the BPO clients and their customers., • Use Gainsight and other platform tools to operationalize account health, align team efforts, and ensure transparent execution of success plans., • Act as a thought partner, challenging and guiding BPOs to define, build, and measure strategic Conversation Intelligence use cases that drive quantifiable business impact., • Influence the CallMiner product roadmap by collecting, consolidating, and advocating partner feedback and innovation ideas., • Collaborate with marketing to capture and promote compelling BPO success stories via case studies, events, and industry webinars., • Collaborate with cross-functional teams — sales, product, marketing, operations — to deliver seamless execution supporting BPO partner success., • Proactively identify potential issues or conflicts and lead cross-team initiatives to quickly resolve escalations and maintain partner satisfaction., • Champion operational best practices and continuous improvement methodologies that scale CallMiner’s impact within BPO customers., • 4+ years in customer success, account management or client relations., • Bachelor's degree in a business-related major or equivalent work experience., • Experience developing and managing B2B customer relationships., • Experience managing BPOs and/or channel partners., • Experience with the development, execution, and overview of account plans., • Ability to manage customer expectations and be assertive, persistent, and persuasive., • Able to engage management decision makers and influencers at any level., • Excellent communicator with strong written and verbal communication., • Demonstrated ability to understand customer requirements and translate into a quantifiable solution., • Strong financial acumen with experience supporting revenue generating or cost reduction initiatives., • Ability to effectively prioritize workload and manage changes in priority and direction., • Must be computer literate; have experience using Microsoft Office Suite and other customer centric software., • Based out of our Waltham, MA office or remote., • Potential travel up to 30%., • Bi-lingual speaker preferably Spanish language., • Prior experience in Customer Success or Account Management in a SaaS environment. CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2024 Top Place to Work by the Boston Globe. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

POS-P672 We're looking for a strategic and hands-on Staff Design Technologist to transform how HubSpot's UX team works through the development of AI-augmented tools and workflows. You'll build AI tools that unlock the potential of our team of 250+ designers and researchers, driving improvements in quality, speed, and customer impact. This role sits at the intersection of advanced technical craft and organizational transformation—you'll ship tools that teams depend on daily while pioneering the future of AI-enhanced design practice. • Champion AI-unlocked creativity: Build seamless AI-powered tools by obsessing over real workflow friction, and creating solutions that augment human creativity and effectiveness., • Drive AI transformation: Define the technical strategy for empowering our UX disciplines and workflows with AI., • Ship AI tools: Prototype, test, and deploy full-stack applications and plugins that solve real problems for working designers., • Model technical craft: Set a high standard for internal tool quality, user adoption, and workflow transformation. Seek feedback, embrace experimentation, and iterate to deliver exceptional web applications and AI integrations for complex, workflow-heavy experiences., • Build for workflow integration: Thrive in our collaborative, cross-functional environment with high ownership, partnering closely with Design, Research, Ops, and Engineering to maximize transformation impact., • Elevate AI fluency: Model technical curiosity, AI integration thinking, and systems perspective throughout the UX organization. Help teams become more effective collaborators with AI tools., • Strong full-stack development experience with modern web technologies and production AI API integrations, • Portfolio demonstrates mastery in building tools, preferably internal productivity applications or developer/designer-focused products, • Direct experience building AI-powered applications, • Curious and on the forefront of exploring emerging AI capabilities, and eager to prototype, evaluate, and creatively apply them to solve real workflow problems, • Fluency in design workflows and an ability to translate workflow needs into technical solutions, • Proactively collaborative, and comfortable working directly with designers, researchers, and cross-functional partners to identify and solve high-value problems, • Clear, compelling technical communication—comfortable influencing technical decisions and explaining complex integrations to non-technical stakeholders, • Courage to experiment with cutting-edge AI technologies while maintaining production-quality standards for tools teams depend on, • 10+ years of progressive design, UX engineering, design technologist, and/or full-stack development experience. Candidates may have a mixture of these roles in their past experience., • Demonstrated understanding of AI concepts, applications, and integration patterns, with working knowledge of major AI APIs and enterprise AI tooling ecosystems, • Demonstrated fluency with AI development tools, including experience integrating large language models (LLMs), generative AI services, and AI-powered workflow automation into production applications, • Demonstrated technical communication skills, with proven collaboration across design, engineering, product, and leadership stakeholders at all organizational levels, • Experience with technical transformation and tool adoption initiatives, including driving organizational change through internal tooling and workflow improvements, • Experience driving and influencing continuous technical improvement, both in personal craft development and team capability building, • Experience architecting AI-augmented workflows, and can identify creative, scalable technical solutions that enhance rather than replace human creativity Come build the tools that will define how design teams work with AI—and shape the future of creative productivity at scale! We actively encourage candidates from all backgrounds to apply. Research shows that people from underrepresented groups often hesitate to apply unless they meet every listed qualification, but we value diverse experiences and perspectives and firmly believe these strengthen our work. Whether you're transitioning from a different discipline, career paths, or are still developing some of the listed skills, we're interested in your unique combination of talents and viewpoints. Strong candidates come from many paths. If you're excited about building AI-powered tools that transform how design teams work, we want to hear from you—even if your background doesn't match every detail above. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$210,000—$336,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Product Remote - USA POS - 7843 The Social teams, part of HubSpot's Build Awareness product line, own how businesses create, publish, and manage their presence across social channels on HubSpot. Social is one of the primary ways marketers distribute content, build relationships with their audience, and drive engagement at scale. In this role, you'll lead two of our three social teams - Social Creation and Social Management - while partnering closely with Social Insights to deliver a connected experience across the full workflow. How people discover and engage with brands on social is changing fast. Algorithms decide who sees what. Short-form video is the default format. Social platforms are replacing search engines for product discovery. Audiences want authenticity and community, not polished brand content. And AI is changing how content gets created while consumers push back on content that feels synthetic. We're looking for a Senior Product Manager who can set direction for HubSpot's social experience in this new landscape - defining what great looks like for social publishing, management, and measurement, and helping millions of growing businesses show up where their customers already are. • Own the product vision across social content creation, management, and analytics, defining a multi-quarter strategy tied to customer outcomes and business goals, • Create a shared vision and cohesive roadmap for the future of social at HubSpot as a critical member of the Product Triad - our system for building product collaboratively and strategically, • Partner with AI teams to bring generative content creation and intelligent workflows into social, shaping how marketers go from idea to published post, • Navigate a fast-moving landscape of social platform API changes, emerging networks, and evolving content formats (Meta, LinkedIn, TikTok, YouTube, Reddit, and beyond), • Use data to guide strategy and decision making, including defining success metrics, evaluating tradeoffs, and pressure testing assumptions where signal is imperfect, • Guide new product ideas from initial concept all the way through launch, • Experience launching customer-facing products, ideally across social media tools, content creation platforms, or modern marketing software, • Strong content and marketing empathy, with experience building tools for marketers rather than purely technical users, • Comfort operating in ambiguous, evolving problem spaces and turning uncertainty into clear direction, • A data-oriented approach to product management, using metrics and tradeoffs to inform strategy, • Technical fluency and systems thinking across shared platforms and foundations, • A bias toward action and progress, with sound judgment about when to ship, when to iterate, and when to pause and learn, • The ability to clearly articulate product strategy and tradeoffs to cross functional partners and senior stakeholders, • Experience operating effectively in complex product ecosystems where success depends on influence and coordination rather than direct ownership, • Familiarity with social media marketing workflows - publishing, scheduling, content management - and the metrics that drive growth and ROI, • Experience building products that integrate with third-party platform APIs (social networks, ad platforms, or similar partner ecosystems), • Background in martech, content management, or adjacent B2B SaaS platforms, • Exposure to AI/ML-powered product experiences, particularly generative content creation or intelligent automation, • Join a product-led culture that truly puts the customer first, • Create and advance an ambitious product strategy in evolving and ambiguous spaces, grounded in customer needs, business goals, and data, • Partner closely with colleagues in UX and Engineering to create a high-value product that's both powerful and easy to use, • Influence direction and decisions through strong product judgment, clear thinking, and collaboration, • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths, • Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two. Read more about our shared product principles ___. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

POS-31595 The Notetaker team is building the intelligence layer for live customer conversations. Their mission is to make it effortless for front-office teams to win every meeting and call—across video and voice. The team owns the full lifecycle of a live conversation: capturing and transcribing conversations with high accuracy, streamlining meeting setup and preparation through deep calendar and workflow integrations, and turning raw dialogue into clear, actionable outcomes. By combining best-in-class transcription with adaptive summaries, follow-ups, and conversation intelligence, Notetaker lets teams focus on the human moment while the system handles everything around it. We’re seeking a Principal Software Engineer to play a pivotal role in shaping the technical future of Notetaker. This role sits at the intersection of real-time systems, distributed infrastructure, and applied AI. As a Principal Engineer, you will define how live audio/video, transcription, and GenAI-powered insights come together into a reliable, low-latency, production system. You’ll help the team move fast without breaking trust—shipping features that feel magical to users while remaining robust under real-world conditions. • Architect real-time conversation systems: Define patterns for ingesting, processing, and storing live audio and video data with high accuracy and low latency., • Hands-on, high-impact delivery: Write production code, lead major initiatives, and own critical systems end-to-end., • GenAI in the loop: Shape how transcription, summarization, and conversation intelligence models integrate into live and post-call workflows., • Reliability and trust at scale: Drive decisions around observability, correctness, privacy, and failure modes in non-deterministic systems., • Product and UX sensitivity: Partner with Product and Design to ensure technical decisions support clarity, usefulness, and user trust., • Cross-functional influence: Work closely with Calendar, Calling, CRM, and AI teams to align on shared primitives and patterns., • Org-level multiplier: Mentor senior engineers, influence architectural standards, and help the org build better real-time and AI-powered systems., • Deep experience building distributed systems with real-time or near-real-time constraints., • Familiarity with audio/video pipelines, streaming systems, or event-driven architectures., • Practical experience applying GenAI to user-facing products, especially summarization, classification, or insight generation., • Strong judgment around tradeoffs between speed, quality, cost, and correctness., • A bias for action: you prefer working systems over perfect abstractions, and you stay hands-on through delivery. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$313,800—$502,080 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

About Niche Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply. Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally. About The Role We are currently recruiting for this role in Argentina and Brazil only. We will not be considering US based candidates at this time. All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Only applications/resumes written in English will be accepted. We are looking for a driven, resourceful, and experienced Senior Full Stack Software Engineer with a strong frontend focus to join one of our growing product teams. You will take a leading role in designing and building high-quality, user-facing features and interfaces that power our platform, with a strong focus on reliability, maintainability, scalability, and user experience. As a senior member of the team, you will be expected to make thoughtful decisions around frontend architecture, component design, performance, and maintainability, while collaborating closely with product designers and backend engineers to deliver cohesive, end-to-end solutions. You’ll contribute across the stack as needed, but your primary impact will come from elevating the quality, consistency, and scalability of our frontend applications. What You Will Do During the First Month: • Learn about Niche by meeting with various team members to learn more about our company through our Onboarding meetings, • Pair with other engineers to learn more about our tech stack, the products we support, and our development standards and processes, • Familiarize yourself with our automated testing platforms and begin to contribute to our test coverage, • Collaborate with product team members to implement and ship small features and functionality Within 3 Months: • Participate in code reviews and provide thoughtful, constructive feedback to other engineers, • Gain exposure to the platform’s underlying infrastructure and deployment processes, • Understand the high-level architecture of the website and back-end services, • Begin shipping more complex user-facing code Within 6 Months: • Grow as a contributing member of a product team, providing input and insight to the rest of the team on challenges and feasibility of proposed development, • Confidently implement new functionality and fix bugs across our stack, • Partner closely with design and product to shape frontend solutions, proactively identifying UX and technical tradeoffs, • Work with members of the tech and product teams to distill user stories or business requirements into technical requirements/design Within 12 Months: • Begin identifying areas for improvement in our codebase, researching best practices, and making recommendations to the team on strategies to address them, • Solidify understanding of the breadth of our tech stack, including underlying infrastructure, internal tools, front end applications, and how they interact with our back-end services, • Be a subject matter expert for the product team’s areas of responsibility What We Are Looking For • 3+ years of professional software engineering experience, with significant experience building user-facing applications, • Strong experience with TypeScript and React, including complex, production-grade frontend applications, • Experience designing reusable component systems and contributing to shared UI patterns or design systems, • Solid understanding of modern frontend best practices (state management, performance optimization, accessibility), • Experience with Go or strong willingness to ramp up quickly, • Experience with relational databases (Postgres preferred), • Experience testing frontend code using unit and integration testing frameworks, • Experience incorporating AI agents and LLM tooling into daily development workflows, • Experience using Storybook or similar tools for component-driven development is a plus Interview Process Candidate experience is a top priority for our talent and hiring teams. We believe in providing a transparent, authentic and comprehensive interview process where you have the opportunity to learn about us while we get to know you and your experience. The interview process is outlined here: * Phone Screen with Talent Acquisition Partner - 30 minutes * Video Interview with Hiring Manager - 45 mins • Coding Challenge - must submit within 7 days Coding Challenge Review - (1 panel, 60 mins, to review take home assignment) * Team Interview - (panel including other engineers/design/or QA depending on availability, 30 mins) We are currently recruiting for this role in Argentina and Brazil only. We will not be considering US based candidates at this time. All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Only applications/resumes written in English will be accepted.

POS-19085 Role Summary Our mission at HubSpot is to help millions of organizations grow better. HubSpot Academy is a globally renowned education platform attracting hundreds of thousands of professionals who want to grow their careers and make an impact at their organizations. As a Senior Product Manager I on the Academy Growth Product team, you’ll help evolve HubSpot Academy into an AI-powered educational assistant deeply integrated into the HubSpot platform. You’ll define how HubSpot users discover, engage with, and are matched to relevant training through personalized learning experiences powered by ML recommendations, predictive search, gamification, and conversational UI built on HubSpot’s Breeze AI platform. This role sits at the intersection of AI, education, and growth — shaping how millions of users learn and unlock more value from HubSpot. * Create a shared vision and cohesive roadmap for AI-powered Academy discovery and personalization as a core member of the Product Triad (Product, Engineering, UX). * Define and deliver intelligent matching systems that guide users to the right content at the right time using ML, predictive search, and conversational AI. * Explore ambiguous problem spaces across AI-driven recommendations, gamification, and conversational UI to improve user engagement and learning outcomes. * Guide new product initiatives from early discovery through launch, experimentation, and iteration. * Engage directly with internal and external users to deeply understand workflows, pain points, and success metrics. * Use quantitative data and qualitative research to test assumptions, validate opportunities, and continuously improve user experience. * Partner cross-functionally with Design, Engineering, Learning Science, Analytics, and GTM teams to drive alignment and measurable outcomes. * Contribute to a high-performing, psychologically safe team culture grounded in autonomy, ownership, and growth. * Experience building AI assistants, AI agents, or agent-based skills. * Experience prototyping product concepts using AI prototyping tools. * Demonstrated experience launching customer-facing products successfully. * Strong customer empathy and a drive to deeply understand and solve meaningful problems. * Multidisciplinary thinking that combines market, business, and technical insights to evaluate tradeoffs. * Ability to articulate product vision clearly to a variety of audiences, including technical and non-technical stakeholders. * Experience working cross-functionally with Engineering, Design, UX Research, and Analytics partners. * Excellent communication, influencing, and interpersonal problem-solving skills. * Ability to make decisions, test assumptions, and iterate in fast-paced, ambiguous environments. * Experience managing internal and external stakeholders. * Understanding of the competitive software and online learning landscape. * Understanding of two-sided marketplace dynamics. * Bachelor’s degree or equivalent experience. * Experience working in edtech or with learning management systems. * Experience building front-office business applications for SMB audiences. * Understanding of and passion for learning science and/or neuroscience. * Location: United States * Work location preference eligibility: Remote * Travel/Shift: Minimal travel expected Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Location:. This role is based remotely as a full-time employee in the US, Canada, UK, Ireland, Estonia, Netherlands, Sweden, Israel, Mexico and Colombia. We are also open to contractors in Eastern Europe. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. About DoiT's PerfectScale Platform DoiT offers PerfectScale, a pioneering Kubernetes optimization and management solution that empowers DevOps, SRE, and Platform Engineering teams to optimize cloud performance while minimizing costs. We combine advanced technology with SME-human expertise to help organizations achieve peak Kubernetes efficiency. The solution delivers a seamless onboarding experience, an intuitive UI, and a powerful autonomous optimization engine that ensures Kubernetes environments run efficiently with minimal human intervention. The Opportunity As a Technical Product Owner, you will be responsible for: Fast iteration and backlog leadership • Translate the VP’s strategy into a sequenced backlog of problems, user stories, and acceptance criteria that the Engineering team can deliver continuously., • Keep work “thin-sliced” so the team can ship frequently, learn quickly, and reduce risk through iteration., • Maintain a disciplined cadence of backlog refinement, sprint readiness, and scope negotiation to keep delivery predictable without slowing innovation. Deep user and workflow understanding • Leverage your hands-on DevOps experience and expertise in the real-world workflows of the professionals you’re building for - especially cloud operators and practitioners., • Use firsthand domain knowledge and ongoing customer conversations to identify friction, gaps, and opportunities for differentiation., • Prioritize enhancements that materially improve outcomes: speed, reliability, clarity, safety, governance, cost impact, or operational simplicity. Customer validation and external communication • Often speak with customers (aiming for 3-5 calls a week) and cross-functional DoiT stakeholders regularly to test ideas, validate assumptions, and pressure-test tradeoffs., • Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into decisions, and explain “why” in a way that builds trust., • Rely on your hands-on, DevOps experience to go deep with stakeholders (internal/external) into the technical details of the problem, our solution, and the contexts and environments in which both of these exist., • Support beta/design-partner motions where appropriate by shaping hypotheses, success criteria, and rollout plans. Engineering-embedded technical product ownership • Operate as a core member of the component’s Engineering team - present in daily collaboration, crisp in decision-making, and pragmatic about constraints., • Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning - ensuring product intent survives implementation realities., • Ensure the component is cohesive across UX, APIs, data, and operational behavior - and that it meets a high bar for reliability and customer trust. Quality, outcomes, and measurement • Define what “success” means for the component with clear metrics (adoption, activation, workflow completion, time-to-value, retention, reliability signals, customer-reported impact)., • Instrument learning: make sure releases are measurable and that insights reliably flow back into prioritization., • Own release readiness for your component: documentation, enablement inputs, and clear communication of what’s new and why it matters. Safety, governance, and trust by design • Ensure product requirements account for real-world cloud environments: IAM boundaries, auditability, guardrails, and safe defaults., • Partner with security, support, and customer teams to anticipate edge cases and ensure the component earns trust over time. Qualifications • Experience working in a similar role of a Product Manager / Technical Product Owner., • 2–5 years of experience working closely with public cloud infrastructure, with a strong understanding of how it is operated and managed in production environments., • 3+ years of experience in the Kubernetes space, • A strong product sense for turning messy problems into clear scope and shipped value - without waiting for perfect information., • Deep curiosity and technical fluency in cloud fundamentals (identity/IAM, networking, compute, Kubernetes, observability, automation, and cost/billing concepts), and experience building solutions that leverage or focus on these technologies, • Coding experience is a plus - enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors., • Excellent communication skills: you can explain complex ideas simply, facilitate alignment, and confidently engage with customers and experts., • A bias for action and continuous improvement: you ship, measure, learn, and iterate - building a component that becomes a meaningful competitive differentiator. Bonus Points • Experience with developer tools, infrastructure, and SaaS platforms, • Experience working directly with a founder or early-stage startup, • Background in analytics, growth, or UX research How success will be measured • The component’s roadmap advances through frequent, high-quality releases with clear customer value., • Customer feedback loops are strong: you can show how insights translated into shipped improvements., • Adoption and outcomes improve measurably (usage, engagement, workflow completion, reliability, and customer impact)., • The Engineering team consistently has clarity on the next most valuable increment to build - and why. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our . We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits: • Unlimited PTO, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Location: Washington D.C The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization, • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers, • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics, • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer, • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization, • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value, • Experience with Federal or Public Sector organizations., • Local to the greater Washington D.C. area, • GovCloud or FEDRAMP Experience, • Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy., • Customer facing presentation history in program reviews or similar events, • Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: * • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Must be able to obtain a US Security Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

As Marqeta’s Principal Software Engineer on the Core Issuing & Processing team, you will work across the entire domain to stand up and drive high-impact projects for our customers from inception to completion. You will take on highly technical initiatives that optimize our issuing and processing engines, own the technical roadmap for the core platform, and partner with engineering leaders to drive engineering and operational excellence throughout the organization. We work ___. This role can be performed remotely anywhere within the United States or from our Oakland office (preferred). We’d love for you to join us! The Core Issuing and Processing team owns the foundational stack that powers Marqeta's core business. We develop and maintain the systems that span six critical domains: Onboarding, Issuing, Digital Wallets, Authorization & Clearing, Transaction Controls, and Ledger. Together, these systems form the backbone of Marqeta's card issuing and payment processing platform. The Impact You’ll Have • Own the technical roadmap and author system designs that enable scalable, secure, and operationally efficient card issuing and payment processing products for our customers., • Spend significant time in the codebase – writing, reviewing, and optimizing code across the issuing and processing stack., • Identify and drive high-impact technical initiatives that improve the performance, reliability, and cost-efficiency of our core processing engines., • Collaborate with Product Managers to analyze requirements and provide technical recommendations across onboarding, issuing, digital wallets, authorization & clearing, transaction controls, and ledger., • Mentor and guide technical leads, influence stakeholders, and establish success metrics to drive organization-wide technical excellence., • Apply and evangelize modern best practices in your software designs and implementations to increase the platform's resiliency and scalability. Who You Are • 12+ years of hands-on software engineering experience., • Demonstrated passion for software engineering excellence, including design principles, fault tolerance practices, scalability, cost, security & privacy considerations, and test-driven development., • Experience partnering with product teams to ideate and bring innovative solutions to market., • Experience developing and scaling microservices using modern cloud technologies, preferably AWS., • Experience working with high volume / low latency data infrastructures., • Solid understanding of security engineering best practices and demonstrable experience in designing solutions that adhere to those standards., • Passion for non-functional challenges, namely: Scale, Cost, Reliability, Performance, High Availability., • Experience building systems running in multiple regions., • Team-oriented approach – can effectively lead a project, participate as an influential team member, and work cross-functionally with other organizations., • Experience with our tech stack, namely Java, Springboot, Kubernetes, Terraform, Helm, Kafka, JPOS, and AWS services. Nice-To-Haves • Master's degree in Software Engineering., • Experience in payment processing, card issuing, or the payments industry., • Domain experience in authorization, clearing, settlement, tokenization, or ledger systems. Your Manager Recruiter For This Role Typical Process • Application Submission, • Recruiter phone call, • Hiring manager video call, • Virtual “Onsite” consisting of 4-5, 45 min calls Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $242,400 - $303,000, • Premium: $247,500 - $309,400, • Premium Plus: $252,600 - $315,800 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

About Cupix Cupix is a cutting edge technology company revolutionizing the way we experience visual content with the most flexible and easy-to-deploy 3D digital twin platform. The Cupix platform enables users to capture their site in 3D with a 360 camera, then leverage cloud-based tools for remote navigation, 4D documentation, analysis and collaboration. We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We’re seeking a Customer Success Manager to build, retain, and expand our customer base. In this role, you will work closely with our Account Executives and Technical Account Managers, applying best practices and solutions to ensure our customers are set up for success and achieve their individual business goals and objectives. As a successful Customer Success Manager, you will use your consultative mindset to leverage Cupix’s technology solutions within the industries we serve. You’ll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your customer base. You'll report to the VP of Customer Success. • Become a Cupix product expert., • Understand the goals and objectives of new customers and translate those needs appropriately through the implementation and onboarding process., • Clearly communicate setup requirements and expectations with customers and key stakeholders., • Train customers on Cupix software products, capabilities, and best practices to simplify adoption and align expectations., • Troubleshoot technical issues as the first point of contact for customers., • Record customer needs, requests, and questions in our CRM system and communicate them to key internal stakeholders., • Leverage feedback for continuous improvement to the onboarding process and training materials., • Gain a strong understanding of best practices relevant to retaining and growing customers within a personal portfolio while mitigating risk., • Build trust and create meaningful relationships among champions and key executives within each customer., • Ensure customers understand the value Cupix delivers to their business by conducting virtual or on-site use case reviews that mirror their business goals and objectives., • Identify and forecast risk as well as growth opportunities within the portfolio., • Identify product improvements or new products by staying current on customer needs, industry trends, market activities, and competitor developments., • This position requires 20% or more travel to client sites and more! Your Qualifications: • A Bachelor’s degree is required., • 4+ years of construction experience, preferably with B2B software companies focusing on architectural design, engineering, construction, facility management, or the 3D reality capture industry., • Demonstrated and recent direct experience with the process, workflow, and use of AEC software solutions such as Autodesk Revit, Navisworks, and ACC is preferred., • Experience with 4D simulation software (Navisworks & Synchro) and 5D quantification software (Assemble Systems) is a plus., • Experience with reality capture and photogrammetry., • Deep understanding of value drivers in recurring revenue business models, • Goal and results-oriented, optimistic, smart, value-added mindset, proactive, and easily adapts to change., • Experience with CRM systems is a plus., • Ability to develop trusted relationships., • Experience at a high-growth startup is a plus., • Highly organized, with strong attention to detail., • Analytically driven with skills to use data and metrics., • Collaborative team player and self-starter., • Excellent written and oral communication skills., • Ability to manage multiple priorities at the same time., • Growth mindset - desire to continue to improve, simplify, scale new and existing processes, and professional growth. Perks and Benefits: Our employees enjoy a robust benefits package that includes: • Comprehensive health coverage (medical, dental, and vision), • Generous paid time off, including vacation, sick leave, and company holidays, plus a special day off for your birthday!, • Life and AD&D insurance, • Short-term and long-term disability coverage, • Health Savings Account (HSA) and Flexible Spending Account (FSA) options, • Parental leave, • 401(k) retirement plan, • Monthly allowance towards your phone/internet. Cupix is an Equal Opportunity Employer.

At Vouched we are building a powerful identity verification platform to provide worldwide access to life’s most critical services, including healthcare, financial services, rentals, and more. Companies use Vouched to verify identity while onboarding and authenticating users. We make identity verification easy with a combination of machine learning and data checks. Our customers leverage our APIs, integrations, and no-code solution to onboard customers to their systems. • Verify thousands of people every day across multiple countries and industries providing access to critical services, • Serve fast-growing startups, unicorns, and large enterprises, with a focus on providing fast, easy integration for developers, • Run on a modern cloud infrastructure powered by automated integration and unit testing, provisioning, deployments, monitoring, and notifications We are seeking a detail-oriented Technical Product Manager who thrives in a fast-paced startup environment and is passionate about shipping great products alongside a talented team. The ideal candidate blends deep technical understanding with sharp product instincts, partnering closely with engineering, design, and business stakeholders to translate objectives into clear, actionable requirements the team feels confident owning. You will guide the product lifecycle from discovery through delivery, working collaboratively to ensure every milestone has a shared definition of done and that the team has what it needs to consistently hit it. You should be someone who is deep into the details, who partners with teammates to make sure nothing falls through the cracks, and that timelines are commitments the whole team stands behind and not just top-down mandates. Due dates matter at Vouched. We expect our Technical Product Manager to foster a culture of shared accountability around delivery, facilitating open conversations about risk and working with the team to resolve blockers before deadlines are at stake. A critical component of this role is the fluent use of modern AI-powered tooling to accelerate product development. You will be expected to leverage tools such as Claude Cowork, v0, Figma, and similar platforms to rapidly produce PRDs that go beyond traditional written specifications. We expect PRDs that rely heavily on interactive prototypes or that are themselves functional prototypes which lead directly to actionable technical specifications. The ability to use AI tools to create working mockups, clickable flows, and proof-of-concept demos that engineering can reference and build from is essential, not optional. Experience working with distributed teams, strong written and verbal communication skills, and a bias toward action are essential. While knowledge of AI-based identity verification products is a plus, a passion for working with innovative technologies and helping to scale a dynamic team is key. • Own the end-to-end product lifecycle, from discovery and requirements gathering through development, launch, and iteration., • Write detailed, high-quality PRDs that incorporate interactive prototypes built with AI tooling (Claude Cowork, v0, Figma, and others) and translate directly into actionable engineering specs., • Partner with cross-functional leads to co-define realistic delivery timelines for all product milestones. Facilitate shared progress tracking and create an environment where anyone can flag risks early, so the team can problem-solve together before deadlines are at risk., • Partner with engineering leads to scope work accurately, break down complex initiatives into well-defined deliverables, and ensure technical feasibility., • Collaborate closely with design, engineering, and business stakeholders to align on priorities, requirements, and trade-offs., • Maintain a meticulously groomed and prioritized product backlog with clearly articulated acceptance criteria and due dates for every item., • Use data, customer feedback, and market research to inform product decisions and prioritize the roadmap., • Drive a culture of on-time delivery and continuous improvement across the product organization, • Monitor and communicate key product metrics too leadership and stakeholders., • Continuously evaluate and adopt emerging AI-powered tools and workflows to improve product development speed and output quality., • 4+ years of experience as a Technical Product Manager, Product Manager, or similar role within a software engineering organization., • Strong technical acumen—comfortable reading code, understanding system architecture, and engaging in technical discussions with engineers., • Proficiency with AI-powered product development tools such as Claude Cowork, v0, Figma, Cursor, or equivalent; demonstrated ability to produce prototype-driven PRDs., • Exceptional attention to detail in requirements documentation, timeline management, and cross-functional coordination., • Excellent written and verbal communication skills; ability to create clear, unambiguous specifications., • Deep understanding of Agile/Scrum methodologies and experience managing product delivery within sprint frameworks., • Familiarity with project management tools such as Linear, Jira, Confluence, or similar., • Strong analytical skills with the ability to synthesize data, customer insights, and market trends into a coherent product strategy., • Experience working in a startup environment is required., • Experience managing or collaborating with distributed teams is essential., • Familiarity with identity verification products or AI/ML-based solutions is a plus. We are committed to providing an environment where everyone receives equal consideration and treatment regardless of gender, gender identity, gender expression, sex, sexual orientation, race, color, religion, creed, national origin, ancestry, age, physical disability, mental disability, medical condition, HIV/AIDS/Hepatitis C status, genetic information, marital status, domestic partner status, military or veteran status, height, weight, and any other protected category under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees Base salary range: $150,000 – $180,000 USD annually, depending on experience and leveling. This role is also eligible for equity compensation and company benefits. • Equity compensation, • Remote working environment, • Self-managed paid time off, • 11+ annual company holidays, • 401(k), • Health Care Benefits: Medical, Vision, Dental, • Wellness benefits: EAP, LifeHealth Online, One Medical, Perkspot, • Parental leave This is a remote role – however, you must be based in the US (US work authorization is required).

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting ___ and follow us on ___, ___, ___, ___, and ___. Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA • Employment Type: Contract, • Duration: 6 Months, • Hourly Rate: $40.00 -$50.00, • Work Modality: Remote, • Reports To: Director, Product Systems & Delivery Role Overview The Canvas LMS Platform Automation Specialist will design, build, and maintain automations between Canvas and Airtable to support Per Scholas’s training, learner services, and operations teams. The role focuses on making learner data, course operations, and reporting more efficient, accurate, and scalable across Per Scholas programs. Key Responsibilities • Design and implement automations between Canvas and Airtable using tools such as Google Apps Script and the Airtable API., • Configure Canvas courses, sections, enrollments, and grade passback processes to align with Per Scholas program and onboarding workflows., • Build and maintain Airtable bases that track learners, cohorts, attendance, and outcomes, ensuring data integrity and usability for staff., • Create monitoring and alerting for failed runs or integration errors, and troubleshoot issues quickly with minimal downtime., • Partner with Training, Admissions, Learner Support, and Data/IT teams to gather requirements and translate them into robust, documented workflows., • Maintain clear documentation for integrations, data mappings, and SOPs so other team members can use and support the automations., • Identify opportunities to streamline manual processes and propose new automations that improve learner and staff experience. Qualifications • 2+ years working with Canvas LMS in an admin, technologist, or developer role (e.g., managing courses, enrollments, or API integrations)., • Hands-on experience building automations with Airtable (linked records, views, automations, interfaces, permissions)., • Working knowledge of REST APIs, JSON, and webhooks; ability to read API docs and implement integrations., • Experience with at least one automation or integration platform, or light scripting (JavaScript) for API workflows., • Strong analytical, documentation, and communication skills; able to work effectively with both technical and non-technical stakeholders. Nice to Have • Experience in workforce development, higher ed, or bootcamp-style training environments, ideally with mission-driven nonprofits., • Familiarity with CRM or learner data ecosystems (e.g., Salesforce, Airtable, data warehouses, reporting dashboards)., • Experience with learning analytics, reporting, or data visualization tools., • Experience with building and implementing LTI 1.3 Mission & Culture Alignment • Commitment to Per Scholas’s mission of advancing economic mobility through tech training and to serving diverse learner populations nationwide., • Comfort working in a fast-paced, iterative environment that balances operational excellence with equity-focused decisions. For this role specifically, we are targeting a hourly of $50.00, with a range between $40.00- $50.00 where the difference in rate is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience. #LI-Remote QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at ___. We look forward to viewing your application! Equal Employment Opportunity We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Central Time Zone. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

Position Overview: The Director of Customer Support will lead a high-volume, customer-facing support organization responsible for delivering reliable, timely, and high-quality technical assistance at scale. This role is accountable for end-to-end Customer Support operations, including ticket management, service levels, escalation frameworks, and continuous improvement across all reactive support channels. This leader will bring structure, predictability, and operational discipline to a team managing thousands of support requests per month, while building the systems, processes, and tooling needed to scale efficiently. The focus of the role is to support execution and issue resolution, not renewals, expansion, or commercial ownership. This role reports to the SVP of Practice Growth and partners closely with Product, Account Management, and Sales leadership. At RxVantage we transform how medical practices engage with life sciences resources and expertise to improve patient care. Our platform intelligently connects healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows. Trusted by more than tens of thousands of healthcare practitioners and all major life sciences companies, RxVantage has powered millions of educational exchanges between healthcare teams and life sciences companies. What you’ll be doing: • Team Leadership & Development Responsibilities, • Lead, mentor, and develop a high-performing Customer Support organization., • Establish a culture of ownership, accountability, and operational excellence., • Build and maintain onboarding, training, and certification programs to elevate technical proficiency and consistency., • Define clear roles, escalation paths, performance expectations, and career progression within Customer Support., • Equip front-line managers to run predictable day-to-day support operations while developing future leaders., • Customer Support Operations & Service Delivery Responsibilities, • Own end-to-end support operations across all reactive channels (ticketing, email, chat, phone)., • Standardize ticket intake, triage, prioritization, escalation, and resolution workflows., • Define and enforce SLAs, service level targets, and incident response procedures., • Monitor ticket volume, backlog health, aging, and response trends to ensure consistent service delivery., • Assess current-state processes, design future-state workflows, and implement operational improvements that reduce friction, eliminate redundancy, and support sustainable growth., • Drive operational rigor that balances speed, quality, and cost-to-serve., • Automation, Deflection & Issue Prevention Responsibilities, • Implement automation and AI-driven workflows to reduce repetitive and manual support work., • Develop and execute a knowledge base and self-service strategy that increases ticket deflection., • Analyze support data to identify recurring issues and partner with Product to eliminate root causes., • Shift the organization toward proactive issue prevention (reducing inbound demand), not proactive relationship management., • Continuously evaluate tools, workflows, and documentation to improve efficiency at scale., • Cross-Functional Collaboration, • Partner closely with Product to surface trends, defects, and usability issues impacting support volume and customer experience., • Collaborate with Sales to improve pre-sale expectation setting and post-sale support readiness., • Serve as the internal voice of support, advocating for product and process improvements that reduce customer friction., • Ensure clear escalation and communication paths for high-impact customer issues., • Performance Measurement & Reporting, • Establish and own Customer Support KPIs, including:, • SLA attainment, • First response and resolution times, • Backlog health and ticket aging, • Escalation rates, • CSAT and service quality indicators, • Ticket deflection and automation effectiveness, • Provide regular reporting to leadership on support performance, capacity, risks, and trends., • Pull, analyze, and interpret call data to identify trends, diagnose performance gaps, and drive staffing, coverage, and workflow decisions., • Use data to drive staffing models, prioritization, and continuous improvement initiatives. The ideal candidate: • 2-5 years of experience leading Customer Support or Technical Support teams in SaaS or technology environments., • Proven success running high-volume support operations with strong operational discipline., • Deep experience with ticketing platforms, automation tools, and support analytics., • Deep Proficiency in modern cloud-based phone systems (Zoom Phone or Similar); including call routing, tier or queue configuration, and reporting., • Demonstrated ability to improve efficiency, predictability, and customer experience simultaneously., • Strong operational and workflow leadership with a track record of applying prior best practices to improve efficiency, scalability, and consistency., • Strong leadership, communication, and change management skills., • Data-driven mindset with excellent analytical and problem-solving abilities., • Experience in MedTech or HealthTech a plus. Benefits: • Competitive Salary, • 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company sponsored contribution into an HSA, • Short-term and Long-term Disability, • Life Insurance, • 401k Matching, • Work from Anywhere within the US, • Flexible PTO, • 100% Paid Parental Leave, • Post-Parental Leave Program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period, • Charitable donation matching Location: Our “Work from Anywhere” philosophy is aimed at making sure that we recruit a diverse range of thought leadership to ensure that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment within the U.S. where they can do their best work. About Our Organization: At RxVantage, we're a small company with a big mission: to connect healthcare providers with the right life science experts and resources they need, exactly when they need them, to improve patient care. We’ve built a software platform that’s changing the way providers learn about the latest medical advancements and technologies. Every year, our platform powers over 1 million educational exchanges between medical practices and life science companies, making it easier for them to stay informed and provide better care. We have a proven product, a strong mission, and a passionate team. Now, we're looking for talented people to help us grow even more. If you're driven, eager to make an impact, and ready to be part of something meaningful, we want to hear from you! RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team: The Telecom and Media Outbound Product Management team is responsible for all outbound GTM and commercial aspects of the ServiceNow Telecom and Media portfolio. We collaborate closely with multiple cross-functional teams (e.g., marketing, sales, solution consulting, pricing strategy, and operations, customer outcomes, product success, training, and certification, etc.). The Role: ServiceNow is looking for a Senior Staff Outbound Product Manager to lead customer adoption initiatives for our Teleco and Media offerings. This role focuses on empowering customers to build transformative solutions on the ServiceNow AI Platform, while ensuring their voices directly influence our product roadmap and strategy. You’ll collaborate with customers and internal teams to drive adoption, align solutions with business priorities, and gather insights that shape the future of our products. This is a strategic, hands-on role with significant visibility and impact across the organization. You’ll have the opportunity to shape the next wave of enterprise AI, working with passionate teams and forward-thinking customers. Help us drive meaningful innovation while ensuring ServiceNow continues to be a leader in AI-powered workflow transformation. What You'll Do: • Develop a deep understanding of our Telecom and Media customers, their use cases, challenges, and goals., • Guide and support the adoption of our Telecom and Media products across high-impact accounts., • Serve as a primary advocate for the Voice of the Customer (VoC) within product, engineering, and leadership teams., • Lead early access programs to gather feedback and validate new product capabilities., • Create technical enablement and adoption content that highlights product value., • Conduct onboarding and enablement sessions to scale adoption across customers and partners., • Manage community engagement and create content that drives interest and success., • Collaborate with analysts, partners, and thought leaders to share ServiceNow’s vision., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • 10+ years of total experience, including 5+ years in customer-facing roles (e.g., product management, technical consulting, presales, or business development)., • 10+ years of experience in the telecommunication industry., • Willingness to become an expert in our products including hands-on demonstrations and configuration, • Experience launching and scaling adoption of emerging technologies in enterprise environments., • Strong sense of accountability, with the ability to influence, lead, and execute effectively., • Action-oriented mindset and motivation to deliver impactful outcomes., • Proven ability to collaborate across diverse, cross-functional teams., • Customer-centric approach with strong problem-solving skills., • Excellent written and verbal communication, including the ability to convey technical concepts to varied audiences. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform aggregates portfolio, market and client data for over $8 trillion in assets. Addepar's open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, Dubai, and Geneva. The Role We are currently seeking a Staff Software Engineer to join the Investment Data Platform team! In this role, you will own the opportunity to architect and implement the next-generation compute platform, tackling complex scalability challenges to meet the demand of Addepar’s exponential growth and global expansion. We are looking for a passionate and self motivating software engineer who cares deeply about code quality, performance, and building high-scale systems. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $174,000 - $273,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment. Who You Are • 8+ years of software engineering experience, • Proficiency in object-oriented languages such as Java, • Proficiency in at least one cloud-native or messaging technology such as Kubernetes, Istio, containerization, Kafka, etc., • Proficiency with relational and non-relational datastores, • Proficiency in CI/CD, monitoring, and logging systems, • Expertise in any of the above technical requirements is a huge plus! Our Values • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes., • Build Together - Collaborate to unlock the best solutions. Deliver lasting value., • Champion Our Clients - Exceed client expectations. Our clients’ success is our success., • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry., • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to ___.

Position Title: iCAM Developer Labor Category (LCAT): Senior Computer Systems Engineer/Architect Position Status: Contingent Preferred Location: National Capital Region (Washington, DC / Maryland / Virginia) Clearance Requirement: Must complete NSF Suitability prior to start date Viderity is a HUBZone-certified and Woman-Owned Small Business (WOSB) delivering award-winning IT, cybersecurity, data analytics, digital, and creative solutions across federal and commercial markets. With over 15 years of proven success and exceptional past performance, we empower clients with innovative, measurable results. We are seeking an experienced Identity, Credential, and Access Management (iCAM) Developer to lead the design, implementation, and integration of enterprise ICAM solutions. The ideal candidate will have hands-on experience with modern authentication platforms, fine-grained access control, and automation within cloud and legacy environments. This role will support the National Science Foundation’s modernization initiatives and requires completion of NSF Suitability prior to onboarding. * Lead design and implementation of iCAM workstreams (e.g., identity lifecycle automation, service federation). * Assist in developing and reviewing iCAM technical architectures, integration strategies, and solution designs. * Implement target iCAM architectures and enforce access control across applications, infrastructure, APIs, and cloud services. * Customize and integrate iCAM COTS products; optimize performance. * Resolve technical issues through debugging, research, and investigation. * Collaborate with security, DevOps, and application development teams to integrate ICAM across enterprise systems. * Experience implementing fine-grained access control for Single Page Applications, legacy apps, and cloud applications. * Expertise in Multi-Factor Authentication platforms (e.g., Okta, Identity-as-a-Service). * Hands-on Okta and SailPoint development experience. * Strong coding background in Java, JDBC, Spring, Spring Boot, JPA, RESTful services, and JavaScript frameworks. * Proficiency in automation and integration (APIs, SCIM, scripting with Python, PowerShell, etc.). * Familiarity with AWS environments, DevOps, and CI/CD pipelines (Jenkins). * Experience writing automated unit tests using Selenium. * Knowledge of Zero Trust models and federal compliance frameworks (NIST SP 800-63, FIPS 201, FedRAMP). * Familiarity with GenAI tools (Amazon Q, GitHub Copilot) to accelerate development, testing, and documentation in IAM/iCAM projects. * Production support and issue resolution experience; ability to collaborate with vendors. * Database design expertise, including stored procedures, DML, and DDL tasks. * Experience addressing and remediating security vulnerabilities in code. * Location: National Capital Region (DC, Maryland, Virginia) preferred. * Employment Type: Contingent, Full-time. * Clearance Requirement: Must complete NSF Suitability before start date. * Compensation: Competitive salary aligned with market rates for senior ICAM developers. We’ve earned a strong reputation with civilian agencies like NSF, Marines, and USPTO, consistently receiving exceptional performance ratings for our work on large-scale modernization, cloud, analytics, web development, and creative services projects. Now we’re ready to expand into defense, and we’re seeking a business developer who can translate our civilian and commercial success into DoD wins. This is a unique opportunity to help shape the defense go-to-market strategy of a small firm with bold ambitions. You’ll have high visibility, strong executive support, and the opportunity to make a lasting impact. * 401(k) * 401(k) matching * Dental Insurance * Health insurance * Paid time off * Life Insurance * Vision insurance Your application has been successfully submitted!

We’re a team of builders, adventurers, and risk takers using technology to help people confidently explore the outdoors. Driven by our mission to awaken the adventurer inside everyone, we build products that optimize every outdoor experience and inspire confidence to get out and go further. We’re a high-growth tech company. The pace is fast, the work takes grit, and ambiguity is part of the job. As the world changes around us, we adapt - continuously evolving how we build, prioritize, and deliver. Our business moves quickly, and there’s real opportunity to shape what we build next. Each of our verticals - Hunt, Offroad, Backcountry, and Fish - is at a different stage of maturity, which means the challenges you encounter and the impact you have will vary depending on where you sit and what the business needs most. We operate with an experimentation mindset, continually iterating and improving how we solve problems. We expect our people to use the latest tooling, including AI, thoughtfully and responsibly, pairing human judgment with technology to increase quality, speed, and impact. Our impact comes to life through the products we build, in the stories of our customers, and in our growing commitment to land stewardship and recreational access. Hunt is onX’s most complex vertical, serving a diverse set of customers across public and private land use cases. As the product evolves, we’re focused on improving the end-to-end Hunt experience—driving deeper engagement, retention, and long-term value. We’re hiring a Senior Product Manager to help shape and drive this next phase. Reporting to the Group Product Director of Hunt, you’ll define meaningful problems, lead discovery, and drive solutions from concept through launch. This is a hands-on, builder-oriented role. You’ll move between insight and execution—getting close to customers, turning ambiguity into clear priorities, and driving work forward to shipped outcomes. You’ll partner closely with product leadership to shape direction while owning execution within your domain. You’ll operate in a matrixed product organization, working across Hunt and shared platform teams (e.g., Navigation, Offline Maps) to ensure solutions meet Hunt customer needs while scaling across verticals. • Shape and execute product strategy through hands-on discovery, customer insight, and problem framing, • Own a product area end-to-end—from problem definition through delivery and iteration, • Drive measurable outcomes (engagement, retention, adoption) and use data to inform prioritization, • Translate ambiguous opportunities into clear plans, aligned teams, and shipped product, • Partner cross-functionally across engineering, design, marketing, and platform teams, • Influence shared platform capabilities to scale across verticals while advocating for Hunt-specific needs, • Use AI and data to accelerate discovery, decision-making, and product development, • Drive experimentation, including defining success metrics, running tests, and learning from results, • Communicate clearly with stakeholders and leadership on priorities, progress, and impact Note: This is a condensed overview for job posting purposes. A more detailed description of the role and responsibilities will be shared with candidates who move forward in the interview process. • 7+ years of progressive product management experience delivering consumer-facing mobile software, with a demonstrated track record of owning and delivering end-to-end product outcomes that measurably improved engagement, retention, or conversion., • Bachelor's degree in a related field or equivalent experience, • Deep fluency in mobile-first product ecosystems, with hands-on experience managing the full lifecycle of iOS and/or Android consumer applications., • Proven ability to drive outcomes through influence in complex, cross-functional environments, including matrix organizations, aligning engineering, design, marketing, and leadership around a shared product direction without direct authority., • Experience defining and operationalizing product success metrics, including user segmentation, cohort analysis, funnel optimization, and growth levers, with a track record of using those metrics to inform prioritization and drive execution., • Demonstrated experience using AI tools to accelerate product discovery, improve decision quality, and enhance product development workflows, with evidence of applying AI beyond basic or surface-level use., • Experience taking products or features from inception through maturity, including navigating the ambiguity of early-stage definition and the driving execution to scale what works.., • Proven ability to translate complex, multi-stakeholder problems into clear product decisions, and drive those decisions through execution, with the communication skills to bring executives, technical partners, and cross-functional teams along., • Strong command of agile development practices, with experience working in continuous delivery environments and iterating rapidly based on data and customer feedback., • Experience operating in ambiguous problem spaces, creating clarity, and driving momentum without fully defined requirements or direction., • Genuine curiosity about and connection to the onX Hunt customer, whether through lived experience as an outdoor enthusiast or a demonstrated ability to deeply immerse in and advocate for a specific customer community., • A shared passion for and ability to demonstrate onX’s Company Values., • Permanent US work authorization is a condition of employment with onX., • Ability to travel monthly or quarterly, depending on location, for multi-day visits to a corporate office or other onX locations (e.g., Basecamps). Though not required, we would be thrilled to consider candidates with any of the following: • Experience working on products that serve multiple distinct customer segments within a single product ecosystem, where shared experiences had to work well for different types of users without feeling generic to any of them, • Experience owning information architecture, navigation design, or onboarding flows in a consumer mobile app, particularly where the challenge was helping users discover and adopt a deep feature set, • Experience driving measurable improvements in feature adoption, activation, or engagement depth, and a clear point of view on what actually moves those metrics versus what just looks good on a roadmap, • Experience partnering with multiple product lines and platform teams to ship scalable and cohesive end-to-end experiences, especially in environments where influence mattered more than direct ownership, • Experience in 0→1 or 1→n product evolution, especially where the problem space was not fully defined upfront, • Experience working in high-growth or rapidly evolving product environments onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration. While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change. Clear priorities and structure don’t limit ownership—they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges. onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $143,000 to $179,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. • Competitive salaries, annual bonuses, equity, and opportunities for growth, • Comprehensive health benefits, including a no-monthly-cost medical plan, • Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents, • 401k matching at 100% for the first 3% you save and 50% from 3-5%, • Company-wide outdoor adventures and amazing outdoor industry perks, • Annual “Get Out, Get Active” funds to fuel your active lifestyle, • Flexible time away package that includes PTO, STO, VTO, and paid holidays In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at ___. Position open until filled. #LI-Remote At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX Maps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at ___ or directly via our ___ onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

The Customer Success Manager (CSM) owns the success of a portfolio of Enterprise and Growth ClearPoint customers. The job is not to host meetings or run a checklist of touchpoints. The job is to deeply understand what each customer is trying to accomplish—their real goals, not just the ones on the contract—and to help them get there. We see ourselves as expert coaches and advisors. Our customers should walk away from every interaction smarter, more confident, and better positioned to be the hero inside their organization. That sometimes means saying no, pushing back, or redirecting a request that won’t actually serve them. It always means showing up as a partner who knows the work, not a vendor managing an account. This is also an AI-first role. You will work side-by-side with Agency’s Kai, our AI teammate, and we expect you to use AI as the default lever for any repeatable workload—prep, research, drafting, analysis, follow-up. Your time should go to the high-judgment work that actually moves customers forward. You will partner closely with Customer Success Engineers (CSEs) on technical projects and operate at both the tactical and strategic levels. Exceptional communication, judgment, and relationship skills are required. So is comfort with ambiguity—the ground shifts often here, and you need to keep up. • Develop a deep understanding of what each customer is trying to accomplish—the goals on the contract and the goals behind them—and build the plan to help them get there., • Act as an expert coach and advisor: bring strategy execution expertise, ClearPoint expertise, and a clear point of view to every customer conversation., • Push back, redirect, or say no when a customer request won’t actually serve their goals. Help them see what they’re missing, not just give them what they ask for., • Run structured business reviews with customers when they add value—not on a fixed cadence for their own sake. The format should serve the relationship, not the calendar., • Manage onboarding and adoption; coach customers on the structure and habits that will compound value over time., • Own renewals, expansion, and customer satisfaction—watching for both positive and negative trends and turning insights into action., • Use Agency and other AI tools as the first lever for any repeatable workload. Continuously raise the floor on what AI handles so your time goes to high-judgment work., • Provide structured feedback to Product on what customers need; partner cross-functionally with Sales, Marketing, and Product as the voice of the customer., • Contribute to the strategic direction of the team by leading or participating in internal initiatives., • Bring a team-first attitude, a can-do spirit, and high standards every day.This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time, with or without notice—often quickly.We are moving away from traditional CSM metrics like seat counts, ticket volume, and number of QBRs hosted. Those are inputs. We care about outcomes:, • Strategic Coaching: Customers see you as an expert advisor on their strategy execution, not as a software contact. They bring you the hard problems, not just the support tickets., • Onboarding: Customers reach first value quickly and feel heard along the way. You set expectations clearly and protect timelines., • Adoption: Customers realize quantifiable value from ClearPoint and adopt new features as they ship. You can point to the evidence., • Retention: Your customers renew, and they renew because they want to - not because switching is hard., • Expansion: You grow account revenue by helping customers do more, not by pushing them., • AI Leverage: You consistently demonstrate that AI is multiplying your output. Your portfolio is larger, your responsiveness is faster, or your insights are sharper with AI., • We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. We are partners, not vendors., • We Play To Win: A time you held yourself or your team accountable for great work, and what you did when the bar wasn’t being met., • We Are Passionate: A time you worked hard, got stuff done, and still made the work fun. Bonus if you can describe a culture you helped build, not just lived in., • We Are Exceptionally Open: A time you flagged a problem early, asked the awkward question, or surfaced something uncomfortable instead of letting it sit., • We Are Welcoming: A time you helped build an environment where people with different backgrounds or perspectives could do their best work., • Hungry. You want the work. You want to learn. You want to be good at this, • Humble. You ask questions, you take feedback, and you don’t pretend to know things, • Fast. You move quickly, write clearly, and don’t need a lot of structure to make progress, • Comfortable with ambiguity. Priorities shift, processes change, and that’s okay, • Direct. You say what you think, you push back necessary, and you don’t hide bad news, • AI-fluent or AI-curious. You already use AI in your day-to-day, • Clear communicator. You write well, you listen, and you can explain things well, • Organized. You can juggle a big task list and prioritize without dropping balls, • Curious. You read. You poke at the edges. You want to understand why, not just what, • 2–5 years in Account Management or SaaS Customer Success required., • Customer-facing experience at a subscription technology company required., • Working fluency with Microsoft Office Suite required., • Bachelor’s degree, or seven years of relevant work experience, preferred., • Background in strategy or performance management preferred., • Hands-on experience using AI tools (Claude, ChatGPT, Agency, Copilot, custom agents, etc.) in a professional context preferred., • Experience working with local government customers preferred., • $70,000 - $90,000, • Performance-based bonus program, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programs, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Company organized volunteer days, • Candidates must live within ~100 miles of Arlington, VA and lives in the following states: VA, DC, MD, PA., • Employment is contingent upon successful completion of the I9 Federal work authorization verification. We don't offer visa sponsorship or work permits. Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

This is a specialized role for a seasoned property lawyer to provide expert legal counsel on all property-related aspects of EV charging infrastructure development. The successful candidate will navigate complex legal landscapes, ensuring projects are legally sound and commercially viable. They will be a key player in supporting the expansion of EV charging networks across the UK. • Strategic Land Acquisition and Development: Conducting detailed due diligence on potential sites, including title investigations, planning history, and environmental assessments; negotiating and drafting complex land acquisition agreements, option agreements, and conditional contracts, • Leasing and Rights of Way: Drafting and negotiating bespoke lease agreements with landowners, retail parks, service stations, and local authorities; securing and documenting necessary easements, wayleaves, and rights of access for cabling and infrastructure, • Planning and Regulatory Compliance: Manage all legal aspects of site lease transactions once handed over by the Location Management Team; advising on planning regulations, permitted development rights, and the need for planning application; Liaising with local planning authorities and grid operators to ensure compliance with relevant legislation, • Contractual Expertise: Draft and negotiate grid connection agreements and coordinate tri-partite contracts with landlords and network operators; advise on developer agreements and other site-related contracts that impact lease obligations, • Project Management and Coordination: Coordinating with multidisciplinary teams, including surveyors, planners, and engineer and provide legal support to the UK team, ensuring alignment with EDRI Central Legal Counsel’s guidance and lead internal UK legal initiatives to enhance best practices in lease negotiations and property management, • Risk Management and Dispute Resolution: Identifying and mitigating potential legal risks associated with EV charging infrastructure projects and staying up to date with changes in legislation, and case law; Assess legal risks in lease agreements, ensuring terms are commercially viable and enforceable, while safeguarding land access and operational rights, • Client Relationship and Business Development: Building and maintaining strong client relationships and Contributing to business development by identifying new opportunities and building a network of contacts within the EV charging sector, • A graduate degree in law or equivalent and further specific qualification, • Qualified solicitor in England and Wales with substantial post-qualification experience (PQE), • Extensive experience in commercial property law, with a proven track record in complex transactions, • Strong understanding of planning law, easements, and grid connection agreements, • Excellent negotiation, drafting, and communication skills and a strong commercial acumen, • Experience working within the energy or infrastructure sector is highly desirable, • Strong attention to detail and an excellent analytical and problem-solving skills, • Ability to manage multiple projects andto work independently and as part of a team, • People take centre stage: Become part of a dynamic, ambitious and agile team that develops solutions for the eMobility market and be part of our EDRI events or the next after-work event, • With us, you get the best of both worlds - 100% start-up with the support of a large company, • The freedom you need: We offer you remote working with flexible working hours, • You will receive a competitive salary with a performance-related bonus and 30 days holiday per year, • A company pension scheme is of course also one of the benefits with us, • Sustainable learning opportunities: We support you with a training budget of 5,000 euros per year, • You get everything you need to get started: onboarding with welcome gifts and top hardwareDiversity counts at E.ON. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse corporate culture! Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own. We look forward to getting to know you! Lisa Recruiting and Employer Branding Manager Do you have any questions or difficulties with your application? Please contact me at ___ or ___.

The Opportunity As a Customer Success Manager, you’ll be the trusted guide for primary care providers navigating the critical shift to value-based care. You are the key to unlocking our customers' success, ensuring they have the relationships, tools, and strategies needed to deliver better patient outcomes. Your passion for building relationships and driving performance will directly empower physicians, create a more sustainable healthcare future, and be central to our mission. Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What You'll Do You will own the post-sale success and satisfaction of a dedicated portfolio of primary care provider accounts in our digital first segment, serving as a strategic partner from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. Given the size of the portfolio, we are looking with candidates with experience in low touch models and bring a focus on scalable growth and automation of processes. * Own a portfolio of about 115 accounts, facilitating a smooth onboarding process, driving product adoption, and serving as their main point of contact. * Lead customer engagements, including quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl’s value. * Develop scaled engagement methods that engage end users through campaigns, newsletters, and proactive touchpoint * Drive the successful integration of our technology tools into customer workflows through effective education and practice transformation support. * Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management. * Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success. * Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion. * Develop compelling, data-backed narratives with the Customer Marketing team to effectively communicate business updates and establish Pearl’s value. What You’ll Bring You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals. Your experience has prepared you to guide healthcare providers through a significant operational transformation with empathy and data-driven expertise. Must-haves: * A Bachelor’s degree or equivalent professional experience. * 3-5 years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management. * Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership. * A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience. * Willingness to travel up to 25% for critical in-person customer meetings. Nice-to-haves: * Experience working at an Accountable Care Organization (ACO) or a healthcare technology enablement company. * Direct experience working with and supporting primary care providers. * Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources. * A track record of successfully achieving account expansion or renewal targets. * A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities. * Experience successfully leveraging AI technologies to drive a process more efficiently. This role might not be for you if: * You prefer to operate as a solo contributor and might not have a demonstrated history leveraging cross-functional relationships. * You prefer highly structured or predictable environments with established, unchanging processes. You are unable to meet the travel expectations for the role. Our Values 🤝 Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions. 🗣️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust. ❤️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care — and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination. We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination. The expected offer for this role includes the following components: * Base Salary Range: $85,000 - $115,000 per year. * Additional Compensation: This role is eligible for a discretionary performance bonus and equity options. * Benefits: We offer a competitive benefits package. More on our careers page. Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location. We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired. While steps may vary by role, you can typically expect: * Initial Screen: An intro call to discuss your background and motivations. * Panel Interview: A round of interviews with teammates and cross-functional partners. * Case Presentation: A scenario inviting you to walk our team through a real-world problem or relevant challenge. * Executive Interview: Final conversation(s) with 1-2 of our leaders.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

We Make Remote Work Remarkable • TopTalent from LatAm Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe. We need an English-fluent POSITION'S NAME, based in Latin America, available to work remotely. We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills. Are you the one we are looking for? Responsibilities: Requirements: Compensation: • The Salary range offered for this position varies from (USD) $XXXX - $XXXX per month, depending on seniority and skillset., • The type of contract is of Independent Contractor, through a payroll platform., • The developer will work REMOTELY allocated at our client. Here are the steps for this process: Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding. Application review/approval > Screening interview with GoFasti's team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Live coding > Hiring and onboarding. Application review/approval > Screening interview with GoFasti's team > Technical Assessment > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding. Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process. Note for Candidates Approached Directly: If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting. Thank you!

___'s mission is to create a more inclusive and strong tech community. How? By improving the technical interviewing experience with tools that allow for standardization and consistency, while reducing bias and increasing equality of opportunity. CoderPad is seeking a Director of Engineering to lead multiple North-American and Latin America-based product engineering teams and help shape the technical and organizational direction of our platform. This role combines technical leadership, people leadership, and cross-functional strategy to ensure teams deliver high-quality software while maintaining strong system health and engineering velocity. As a key engineering leader, you will mentor engineering managers, partner closely with Product leadership, and help scale the systems and processes that enable our teams to do their best work. What does a Director of Engineering at CoderPad do? Directors of Engineering at CoderPad lead high-performing engineering teams responsible for building and scaling the platform that empowers technical teams to hire with confidence and improve the technical interview process worldwide. As the global leader in the technical interview space (4,000+ customers in 165+ countries), it is our goal as an Engineering team to build the most realistic, reliable, and customer and candidate-friendly platform for evaluating technical skills. This role reports to the VP of Engineering. This role is located in the United States and will work East Coast Hours. It will be responsible for teams across all US time zones and reports to our VP of Engineering. * Lead and support multiple engineering teams, lead very senior engineers, ensuring consistent delivery, strong technical quality, and healthy team operations. * Define and guide technical architecture and long-term system strategy across the teams within your scope and in collaboration with EMEA engineering leadership. * Own and manage technical roadmaps jointly with the VP of Product, VP of Engineering and Director of Engineering in EMEA. This includes identifying and addressing technical debt and long-term system health. * Partner closely with Product Management to align engineering strategy with product priorities and customer needs. * Ensure teams have clear execution plans through effective backlog management, sprint planning, and retrospectives. * Drive and protect team velocity: proactively identify blockers, work with product and tech leads to keep delivery cadence high, and treat speed as a first-class engineering value alongside quality. * Make decisions with imperfect information, hold yourself and your teams accountable for outcomes over activity, and see work through to completion rather than handing it off * Measure team effectiveness and continuously improve delivery processes, engineering practices, and team performance. * Conduct regular 1:1s, performance reviews, and career development planning for senior engineering staff. Manage all hiring, onboarding, performance, and exits on your team. * Maintain visibility into system reliability and operational health, and participate in on-call rotations when needed to support operational awareness. * Engage directly with customers often to understand their pain points, connect engineering work to real problems, and drive until solutions deliver real customer value. * 12+ years of experience in software engineering, with a significant portion spent in technical leadership or management roles. * Experience managing engineering teams and engineering managers. Experience in all parts of people management including hiring, onboarding, coaching, performance reviews, difficult conversations when necessary. * Proven track record of leading high-performing engineering teams that deliver complex, reliable software systems. * A passion for developer tooling and hands-on fluency with AI tools (Copilot, Cursor, Claude Code, or similar) – you use them daily in your own workflow and actively drive their adoption across your teams * Experience owning technical strategy, architecture direction, and engineering roadmaps across multiple teams. * Demonstrated ability to partner effectively with Product Management and cross-functional stakeholders to drive outcomes. * Experience operating in fast-moving product organizations with iterative development and continuous delivery. Orientation towards standardization and having teams work effectively together. * Experience supporting distributed or globally distributed engineering teams. * Strong understanding of system reliability, operational excellence, and maintaining system health at scale. $250,000 - $275,000 a year * Compensation for this role includes: base salary and equity * Base salary range (in USD): $250,000.00- $275,000.00 * Exact salary is based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include equity and company-wide benefits you may be eligible to receive. Company Overview ___ is on a mission to fix the technical interview process. We serve over 3,800 customers and have hosted more than 4 million technical interviews in 90+ programming languages since our launch in 2013. Through its simplicity, speed and accuracy, CoderPad has become a leading interview platform for hiring teams that need a reliable solution to better evaluate technical candidates – and more fairly! It works like an IDE to emulate real-world scenarios and is easily personalized to specific team needs, ensuring a positive experience for both candidate and interviewer alike. That’s why ___ around the world, like Spotify, LinkedIn, and Lyft rely on CoderPad to help them prioritize quality talent and scale their hiring efforts. Benefits for YouWe are a geographically distributed company. We entrust every team member – personally and professionally. If you enjoy working with a diverse group that truly values team collaboration, we are interested in hearing from you. While these benefits are specific for full-time US-based employees, qualified candidates from other countries may be considered at CoderPad. All of the benefits below may not apply depending on an employee's country of residence and employment type, though appropriate compensation and benefits will still be offered.

This role is for one of the Weekday's clients Min Experience: 3 years Location: Bay Area, San Francisco, US JobType :full-time We’re seeking a Founding Full Stack Engineer to help build the core of our AI-driven audit platform. You will work directly with the leadership team to design and implement the systems and interfaces that power our workflows. This role sits at the intersection of backend services, data models, and user-facing product, giving you the opportunity to ship features end-to-end—from database design to polished user experiences. A major part of this role is turning complex, messy workflows into simple, reliable software that auditors can use without training. You will build APIs that integrate with AI agents, design review interfaces for AI outputs, and ensure the product feels fast, intuitive, and trustworthy. This is an early, high-ownership role. You will shape core product architecture, influence how users interact with AI systems, and help define what modern internal audit software should look like. You should be excited about working closely with users, iterating quickly, and taking full responsibility for features from conception to production. Interview Process We design our interviews to reflect how we actually work. We prioritize practical problem-solving, product thinking, and the ability to build reliable systems in ambiguous environments. The process is efficient, respectful of your time, and focused on real work rather than abstract puzzles. Phone Screen • A short, informal call with a founder to discuss your background, career goals, and the product., • A hands-on session focused on approaching real-world problems., • You may work through a small feature or system similar to what we build., • Collaboration with the leadership team on practical feature-building exercises., • Focus on problem-solving, product judgment, and end-to-end implementation., • The full process typically takes 1–2 weeks. Our goal is to build software that is simple, intuitive, and immediately useful—tools that meet audit teams where they are today without requiring long onboarding or tutorials. We are a small, in-person team, hiring our first non-founder roles. This is an opportunity to work closely with experienced operators, move quickly, and help define the future of internal audit software. Skills • Founding Full Stack Engineer, • Full Stack Development, • API Design, • Backend & Frontend Development, • AI/ML Integration (optional)

100% Remote – No Experience Needed – Start This Week! Join our fast-growing team at Globe Life AO. We provide full training, flexible hours, and uncapped bonuses. Apply now and get hired in 24–48 hours! Company: Globe Life AO Location: Remote (U.S.-Based Only) Employment Type: Full-Time or Part-Time Compensation: Weekly Commission-Based Pay + Uncapped Bonuses Start Date: ASAP – Quick Interview & Fast Onboarding * 100% Work from Home * Weekly Commission based Salary + performance bonuses * Full Training Provided – No Experience Needed * Flexible Schedule – You choose your hours * Union-Backed Benefits (Life, Health, Retirement) * Fast Hiring Process – Interview Within 24–48 Hours * Making outgoing calls, emails, texts and chats from clients * Explain and update benefit options * Maintain accurate records and policy details * Provide excellent service with a friendly attitude * Collaborate with a virtual team and hit daily goals * No experience? No problem – we train you fully * Excellent communication and people skills * Reliable, organized, and motivated to succeed * Basic computer skills (Zoom, email, online tools) • Must be 18+ and authorized to work in the U.S. Click Apply Now and our team will reach out in 24–48 hours to schedule your quick virtual interview. Start your remote career journey today with Globe Life AO!

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. The Senior Manager, Support Operations is responsible for leading the strategic development and continuous improvement of Age of Learning's customer support operations. This role oversees technical systems like Zendesk and AI tools, designs scalable workflows, drives cross-functional initiatives, and ensures support performance through data-driven decisions. The Senior Manager plays a key role in optimizing customer experience by implementing technology solutions and operational best practices across teams.• Own and optimize CX platforms (Zendesk, Ada, etc.), ensuring performance, reliability, and alignment with operational needs • Design and improve support workflows, automation, and ticketing logic to increase efficiency and customer satisfaction, • Lead strategic automation and AI initiatives, including chatbot development and CRM integrations, • Partner with Engineering, Product, Legal, and Marketing to implement scalable, compliant CX solutions, • Build and manage dashboards to report on key performance indicators and identify opportunities for improvement, • Audit data regularly to maintain accuracy and inform process decisions, • Lead vendor relationships and system implementation efforts, • Support training and onboarding by documenting system processes and updates, • Champion change management and best practices in support operations• 5+ years of Zendesk administration and CX systems experience, • Strong knowledge of support automation tools (e.g., Ada, Ultimate, Zonka), • Proven track record of AI and chatbot implementation, • Deep understanding of support KPIs and reporting (e.g., CSAT, FRT, ticket deflection), • Experience leading technical projects with cross-functional stakeholders, • Skilled in process optimization and systems thinking, • Ability to translate technical concepts for non-technical audiences Age of Learning currently provides: • 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums • A 401(k) program with employer match • 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year • Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security AdvisoryAt Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts — be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom — never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity EmployerAge of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to ___ and state applicable laws, e.g. New York City Fair Chance Act. ___We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Senior Product Manager, Enterprise Systems to support our Care and Onboarding teams. You will transform and build out business processes using technology and systems, acting as the interface between our various functional teams, our engineering team, and our R&D counterparts. You will work closely with cross-functional stakeholders to understand their challenges, help identify potential solutions, and translate business requirements into functional requirements leveraging, and working with the technical team to deliver solutions. You will work closely with our Business and Engineering teams to design and build optimal solutions for our systems and applications to scale our flexibility and offerings.You will be an expert on how data flows in our system, and be able to articulate solutions that are simple and accurate. You will play a critical role in helping build scalable processes that can power and support our exponential growth as the leading player in restaurant technology. A day in the life (Responsibilities) • Own and deliver outcomes for high-impact strategic initiatives, from design to measured results, • Partner with engineering teams and end users to ensure designs meet requirements and provide scalable solutions with a focus on user experience and speed to delivery, • Deeply understand timelines and options utilizing both technical dependencies and near term business goals based on your intimate understanding of the outcome, • Organize ambiguous ideas and targets into detailed functional requirements, providing point of view feedback on prioritization and criticality based on deep business understanding, • Navigate the complexity of fast moving processes, recognize and advocate for best practices that will serve us long term over easy solutions to individual problems, • Own a product roadmap and effectively work with business stakeholders to refine priorities and communicate status What you'll need to thrive (Requirements) • 6+ years of Product management or Salesforce Consulting experience, • Experience with Salesforce and platform integration is required, • Experience with financial products (Billing, payment collection, or revenue processing) preferred, • Highly experienced enabling customer support and onboarding system improvements/initiatives, • Strong advocate for simplicity and user experience, • Demonstrated experience of solving complex problems using a data-driven approach, • Excellent communication skills and ability to translate business and technical languages AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$138,000—$221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Catena · Remote (US) · Full-Time We normalize real-time telematics and execution data from hundreds of thousands of trucks and trailers — across 130+ providers — into a single API. The data is complex, the customers are technical, and the interfaces we build need to make both feel approachable. We're looking for a frontend engineer who can help us get there. This is a hands-on engineering role. You'll work closely with our founding team and product designer to ship high-quality product interfaces, contribute to our component library, and help us build the frontend foundation that scales with the company. Build & Ship Product Interfaces — you'll develop the data dashboards, operational workflows, onboarding flows, and developer-facing tools that our customers use every day. The work is data-heavy and technically demanding. You'll focus on turning complex, real-time logistics data into interfaces that are fast, clear, and reliable. Own the Website & CMS — you'll build and maintain Catena's marketing site and content infrastructure using Next.js and Sanity CMS. That means owning the full stack from component architecture to content modeling — ensuring the site is fast, maintainable, and easy for non-engineers to update. Contribute to Design Systems — you'll help build and maintain the component library and design patterns that keep our product consistent as it grows. You don't need to own the design system end-to-end, but you care about the craft and leave code cleaner than you found it. Optimize for Performance — our product deals with high-volume, real-time data. You'll help ensure our interfaces handle it gracefully — fast load times, efficient state management, and responsive design that doesn't degrade under pressure. Collaborate Cross-Functionally — you'll work directly with engineering, product, and design to move features from concept to production. At 15 people, that means being in the room early, asking good questions, and taking ownership of your work all the way to ship. Strong candidates are engineers who have built production-grade frontend products before and care deeply about the quality of what they ship — not just that it works, but that it's maintainable, performant, and well-structured. You're comfortable in a React/TypeScript/Next.js codebase and have opinions about how to do things well. Specifically, you: • Are proficient in React, TypeScript, and Next.js and have built complex, data-rich UIs in production environments., • Have hands-on experience with Sanity CMS — content modeling, schema design, and building editor experiences that non-technical teammates can actually use., • Understand state management, component architecture, and frontend performance — not just theoretically, but from having debugged real problems., • Have worked with APIs and know how to handle real-time or high-frequency data on the client side., • Write clean, well-tested code and take code review seriously in both directions., • Collaborate naturally with designers and backend engineers and can close the gap between a Figma file and a production UI., • Are comfortable with ambiguity and can make good decisions when the spec isn't fully written yet. Experience with data visualization, mapping, or logistics/supply chain products is a genuine plus — but curiosity about the domain matters more than prior exposure. 3+ years of professional frontend engineering experience, with meaningful time in React, TypeScript, and Next.js production codebases. Catena has raised $8.25M from Shaper Capital, Floating Point, Plug and Play, Liquid 2, and leading industry angels. Customers are already using us in production — many of them are also investors. The frontend surface area at Catena is growing fast — new product capabilities, new customer-facing tools, and a design system being built from scratch. The engineer who joins now will have real ownership over how our product looks and behaves, with direct access to the people making decisions about what gets built next. Compensation: Competitive salary, meaningful equity, full benefits, 401k match. Remote-first. Optional travel for team offsites and occasional on-sites.

Spalding Consulting, Inc. is seeking a Teamcenter Developer in Lexington Park, MD. Spalding Consulting, Inc. is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management and business intelligence services. Spalding Consulting offers competitive compensation, career development, flexible work schedules and excellent benefits. Position Type: Full-Time Salary Range: $125k-$145k (depending on experience) Work Location: This is a remote position (see on-site requirements below). **On-Site Requirements: On-boarding will require 1-2 visits to Patuxent River, MD for candidates that are local to the area. Candidates out of state will be onboarded virtually. Training will be virtual and telework maximized/permitted to the greatest extent possible, however for local candidates, training/tasking may require on-site work a few hours per week. Future on-site/telework requirements/schedules may change as additional client direction is received. Essential Functions: • Sound understanding of latest Teamcenter architecture, features, application interface framework., • Configure BMIDE, Workflows, Stylesheets, Preferences, ACL’s; Dispatcher experience a Plus, • Develop custom handlers, user extensions, scripts, and client-side., • proficient in ITK, • PLMXML, • TCXML, • Ability to participate and provide guidance in technical review sessions for critical projects., • Design solutions based on Teamcenter to support engineering functional Product Life Cycle Management including Teamcenter workflows., • Develop and maintain the business requirement documents, including analysis, detailed business requirements, and design., • Deployment of Teamcenter packages as part of Product releases., • Support and/or guide team through problem definition, issue identification and work plan development using issue-based problem-solving principles., • Ability to use Git to manage configuration changes., • At least 5 years of experience in Developing/Implementing PLM solutions Teamcenter., • Programming experience with Siemens Teamcenter PLM product suite including development, configuration & customization., • Experience with developing workflows in Teamcenter., • Scripting using Teamcenter client programs, batch scripting., • Experience with Siemens migration and database consolidation tools., • Must have or be able to obtain a CompTIA Security Plus Certification within 90 days of onboarding. Desired: • Experience in Dispatcher setup and configurations., • Teamcenter Data Migration., • Ability to articulate solution ideas with clarity, good communication and presentation skills., • Develop and maintain strong domain knowledge and experience of engineering requirements and function life cycle processes. Security Clearance: Must be eligible to obtain a Secret clearance, active or interim secret clearance preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education: Bachelor of Science (BS) in computer science or engineering preferred. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Wellness Resources, • Stock Option Plan

Since 1995, The Forest Stewards Guild’s national network of members, staff, and partners have advanced the culture of forest stewardship based on ethical principles, best-available science, and diverse experience. We explore and demonstrate what works in the woods and showcase effective forest management practices through outreach, training, and policy development. In other words, we combine strategy and action to position ourselves as the heart of the forest stewardship movement, driving its growth and impact nationwide. The Forest Stewards Guild is hiring a full-time Business Coordinator to provide operational, administrative and HR support. The Business Coordinator will serve as a part of a non-profit organization that does work across multiple states. This position will increase the capacity of the business office team, allowing operations to expand with a growing organization. Along with business operations and administrative duties, the office also encompasses Human Relations. Business Operations • Accounts payable support; processing employee expenses and reimbursements., • Support staff with insurance documentation as needed for Guild programs., • Support for state reporting and setting up business licenses in new states as needed., • Planning and logistical support for Guild events, including occasional large-scale events for Guild milestones such as the Guild 30th anniversary event taking place later in 2026., • Processing donations and membership payments as needed, provide reports to accountants., • Provide day-to-day administrative support and communication across different regions and departments., • Stay up to date with state labor laws across multiple states where the Guild has employees and follow up with notifying employees of any changes including updating the Guild employees’ poster wall among other channels., • Orientation and onboarding support as needed for incoming employees, particularly for seasonal crew members in the eastern states., • Workers’ Compensation Audit support. The Guild expects the Business Coordinator to possess the following educational and experiential qualifications: • Degree/certificate in a related field such as business administration, non-profit management or equivalent experience (example: two years of experience get the same consideration as an associate degree; four years of experience get the same consideration as a bachelor degree)., • Experience collaborating across multiple departments, outside venders, and partners., • Excellent communication, organizational, and administrative skills, • Strong interpersonal skills, with experience supporting staff across multiple locations and departments., • Strong organizational skills and ability to work on multiple and differing projects at the same time along with varying deadlines., • Experience and/or willingness to learn Microsoft products (Office/365, Asana, Neon, and other tools., • Commitment to the mission of the Forest Stewards Guild., • Ability to work with a wide range of people with differing and sometimes conflicting opinions., • Ability and willingness to travel occasionally, possibly in an outdoor setting, and maintain a flexible work schedule, including occasional participation in weekend and evening events., • Ability to work well and be flexible as part of a team and autonomously., • Ability to work remotely., • Ability to represent the Guild in a clear and professional manner through excellent written and oral communication, and interpersonal skills., • A strong attention to detail, with skill in working in a timely and well-organized fashion., • A valid U.S. Driver’s License and clean driving record. Compensation and Benefits The Forest Stewards Guild offers a competitive compensation and benefits package. • The starting compensation is $27.50 - $30.00 hourly depending on experience with the ability to advance based on performance outcomes over time assessed annually., • Full-time, non-exempt., • Paid Time Off and sick leave, • Employer-sponsored comprehensive health and dental care coverage paid at 80%., • Short and long-term disability policies, accidental death/dismemberment, life insurance, and, • Paid and Unpaid Family Leave and unpaid medical leave, • Flexible Spending Accounts, Location This position will be remote, based in Portland, Maine and the surrounding area. How to apply Interested applicants should click I'm interested to apply here and submit a resume. A cover letter, three professional references, and earliest available start date are also required to be emailed to fallon (at) forestguild (dot) org to be considered for this position. All application materials are due April 3, 2026 at 5:00 pm MDT. Incomplete or auto applications will not be considered. DEADLINE: Applications will be reviewed on a rolling basis. This posting will close on April 3, 2026 at 5pm MDT, or earlier if filled. We believe that a diverse workforce reflects the strengths of all members of our community. The Forest Stewards Guild strives to create a collaborative, supportive, and respectful setting for all employees and partners. To meet this goal, we recognize and celebrate the wide range of differences that characterize our members, employees, partners, and collaborators. Indeed, it is those differences that enhance our organization and help us to meet our mission and vision. The Guild values diverse forests because they are more productive, more resilient, more adaptable, and better able to recover from disturbances. Similarly, our community is healthier when we are inclusive of a diversity of people and perspectives. All your information will be kept confidential according to EEO (Equal Employment Opportunity) guidelines.

BlastPoint is a B2B data analytics startup located in the East Liberty neighborhood of Pittsburgh. We give companies the power to engage with customers more effectively by discovering the humans in their data and understanding customer journeys. Serving diverse industries including energy, finance, retail, and transportation, BlastPoint’s Customer Intelligence Platform makes data accessible to business users so they can plan solutions to customer-facing challenges, from encouraging green behavior to managing customers’ financial stress. Founded in 2016 by Carnegie Mellon Alumni, we are a tight-knit, forward-thinking team. • Solve Challenging Problems: BlastPoint’s platform incorporates cutting-edge approaches to geospatial data, psychographic clustering, data enrichment and a dynamic visualization environment, all at scale. We’re working to break new ground by pulling insights from high-dimensional data. And we’re pushing ourselves to try new and better ways to approach every step of our process., • Have An Impact: Small but mighty, BlastPoint’s growth is due to big companies increasingly trusting us with supporting key decisions using their most sensitive data. What we do positively impacts the lives of millions of Americans (and beyond)., • Make Positive Change in the World: Our solutions reduce paper consumption, help struggling families pay their bills, and promote clean energy. We also offer our platform for free to nonprofits and civic-oriented organizations., • Employee-Focused Culture: We support the individual needs of our team, offering schedule and work-from-home flexibility, health insurance, 401K, and three weeks of PTO. We also tailor growth opportunities, from skills training to industry conferences., • Equal Opportunity Employer: BlastPoint is committed to creating an inclusive and diverse workplace, ensuring equal employment opportunities for individuals regardless of race, color, religion, sex, national origin, age, disability, or genetics. Everybody matters We beat expectations Innovation built on a foundation Cards on the table, always "The smartest systems from the most comprehensive data built by the best people” Working with industries that form the backbone of the US economy (energy, finance), BlastPoint brings hallucination-free, auditable AI to teams that are struggling to be heard by their customers. BlastPoint’s self-serve AI platform not only forecasts customer behavior, it delivers proven playbooks that help teams engage customers through targeted outreach strategies designed around what truly resonates with them. BlastPoint's ROI-driven solutions have earned a 100% retention rate, with dozens of use cases, such as improving CSAT, reducing payment defaults, or increasing program adoption. Customers are able to reap results quickly, often within weeks of implementation. Founded by a team of Carnegie Mellon AI engineers, BlastPoint's solutions cover 23% of US households through partnerships with leading utility companies. * Focus: Everyone at BlastPoint is highly motivated and driven for success. BlastPoint’s unique technology has brought significant results to our customers, creating huge opportunities for growth and developing a brand in the customer intelligence domain. BlastPoint offers an open culture to its employees, allowing them to bring new ideas and offer freedom in achieving results and objectives. * Growth: BlastPoint is poised to make a difference in customer intelligence space and is at the brink of multifold growth. BlastPoint is a fit for anyone who wants to grow their career fast, take challenges, and make it big. * Solve Challenging Problems: Customer intelligence is required in every aspect of business. BlastPoint’s platform incorporates cutting-edge approaches to geospatial data, machine learning, psychographic clustering, data enrichment, and a dynamic visualization environment–all at scale. * Have An Impact: Small but mighty, BlastPoint’s growth is due to big companies increasingly trusting us with supporting key decisions using their most sensitive data. What we do positively impacts the lives of millions of Americans (and beyond). * Make Positive Change in the World: BlastPoint is all about green value. Our solutions reduce paper consumption, help struggling families pay their bills, and promote clean energy. We also offer our platform for free to nonprofits and civic-oriented organizations. * Employee-Focused Culture: We support the individual needs of our team, from schedule and time-off flexibility to generous compensation benefits. We also tailor growth opportunities, from skills training to industry conferences. We are seeking a Senior Technical Project Manager to lead complex software implementations and cross-functional initiatives across Engineering, Data Science, Launch, and Customer Success. This role is responsible for driving projects from SOW through delivery with speed, structure, and visibility. This is not a coordination role. This is a delivery driver role. The ideal candidate brings deep technical project management experience, thrives in Kanban-based environments, and proactively identifies risks before they become blockers. They do not write production code, but they understand development workflows, APIs, data pipelines, and system dependencies well enough to challenge assumptions and drive clarity. This role will directly impact BlastPoint’s time to value, delivery predictability, and operational transparency. • Coordinate with the sales team to understand client requirements, technical constraints, and delivery expectations post-sale, ensuring clear scope boundaries and feasibility., • Review Statement of Work (SOW) documents and translate all deliverables, technical dependencies, and committed timelines into structured Kanban workflows within Asana., • Manage the end-to-end implementation process, including sales transfer, technical discovery, data onboarding, development coordination, platform delivery, and successful handoff to Customer Success., • Develop detailed, dependency-aware project plans that sequence engineering, data, and launch workstreams to reduce time to value., • Own and maintain real-time Kanban boards in Asana, enforcing work-in-progress (WIP) limits, identifying bottlenecks, and ensuring full visibility into project status., • Drive weekly standups focused on blocker removal, risk surfacing, and forward momentum across development and cross-functional teams., • Proactively identify, document, and mitigate technical risks, scope gaps, and resource constraints before they impact timelines., • Serve as the primary coordination point for Engineering, Data Science, and Customer Success, ensuring clarity of requirements and acceptance criteria., • Translate technical requirements into actionable project tasks, ensuring stakeholders clearly understand sequencing, ownership, and definitions of done., • Establish structured discovery processes to eliminate unknown scope gaps and prevent downstream delivery issues., • Monitor project health through cycle time, blocker aging, SLA adherence, and scope variance reporting., • Build and maintain executive-level dashboards that provide visibility into delivery timelines, risks, and performance trends., • Lead project kickoff meetings, technical working sessions, and post-implementation retrospectives., • Implement and continuously refine standardized Kanban-based project management methodologies across teams to improve TTV., • Partner with leadership to reduce implementation cycle time and improve delivery predictability., • Manage one-off customer initiatives with disciplined change control and documented scope adjustments., • Ensure no initiative progresses to production without clear engineering ownership, validation, and alignment with company development standards., • Establish and maintain strong relationships with key stakeholders across Sales, Engineering, and Customer Success., • Regularly report on project progress, delivery performance metrics, quality outcomes, and customer satisfaction indicators., • 5 - 8+ years of technical project management experience in SaaS or data environments., • Demonstrated experience managing development teams (without acting as a developer)., • Strong understanding of APIs, data integrations, and system architecture., • Expert-level familiarity with Asana., • Hands-on experience running Kanban systems (WIP limits, flow management, cycle time tracking)., • Proven track record reducing implementation timelines., • Strong risk management and scope control experience., • PMP, PMI-ACP, or equivalent preferred.

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌍 Locations Supported New York. This role will be hybrid, and will require you to spend some portion of your time in our office. 🌔 About the Opportunity As a Senior Manager, Customer Success, you're first and foremost a hardcore operator with end-to-end ownership of the client experience. Reporting to the SVP of Operations, you'll ensure our enterprise clients—including direct businesses, merchants, and vital technology partners—achieve maximum value and satisfaction from MoonPay's products. This role demands a holistic approach, blending direct customer advocacy, partner ecosystem optimization, and sales process excellence to ensure every touchpoint, from initial integration to ongoing engagement, is seamless and impactful. You'll be the pivotal force for change, centralizing critical client information and serving as the essential bridge across Enterprise Sales, Product, Solutions Engineering, Go-To-Market, and Customer Experience teams. Your mission is to streamline our processes, driving efficiency and fostering a unified client experience from end to end. What you will do · Develop and execute a global strategy to maximize recurring revenue (MRR/ARR) and boost Customer Lifetime Value (CLTV), optimizing the entire client journey from onboarding to engagement.· Proactively identify and eliminate process friction to create frictionless workflows that enhance client experience and drive efficiency.· Centralize critical client and partner information, fostering seamless communication and connectivity across Enterprise Sales, Product, Engineering, Go-To-Market, and Customer Experience teams for cohesive strategy and execution.· Establish robust "Voice of the Partner" programs to gather feedback and drive continuous product and process improvements.· Lead and scale the client success function. You'll be comfortable operating as a high-performing individual contributor or leading a small technical support team based on business needs, ensuring our approach scales effectively with MoonPay's growth.· Own the content strategy for the partner support knowledge base, focusing on enhancing self-service capabilities and partnering with Solutions Engineering on developer documentation.· Improve our internal and external tool suite, recommending automation for client self-service, transparency, and internal team efficiency, championing scalable solutions.· Be a champion for MoonPay and leverage your crypto curiosity to build the best customer success function in the industry. Key Success MetricsYour performance in this role will be directly measured by:· Recurring Revenue (MRR/ARR) Growth & Net Retention· Customer Lifetime Value (CLTV)· Partner Health Score· Overall Process Efficiency & Workflow Optimization Gains (e.g., Onboarding Time-to-Value, automation, improved cross-functional handoff times)· Customer/Partner Churn Rates 🧑‍🚀 About You You're a hands-on leader who thrives in a fast-paced environment and is passionate about expanding access to Web3. You possess a clear vision for building exceptional client experiences and optimizing efficiency. As a problem-solver who thrives even amidst ambiguity, you excel at working cross-functionally and enjoy collaborating with both clients and internal teams like sales. Requirements· 5+ years of progressive experience in Customer Success, Partner Operations, or a similar client-facing role, with a strong background in FinTech, Crypto, or Payments. At least 2 years of this experience should be in a leadership or senior individual contributor capacity.· Strong technical understanding of the software development lifecycle, API integrations, and various integration methods (e.g., APIs, SDKs, webhooks).· Demonstrated ability to translate complex technical concepts into clear, actionable processes and solutions.· Proven experience collecting and leveraging client and partner feedback to influence product roadmaps and improve service delivery.· Exceptional cross-functional collaboration and communication skills, with a proven ability to work effectively with technical teams and partners, building strong relationships across diverse groups (e.g., sales, product, engineering).· A genuine passion for the Web3 space and its potential.· Proactive, solutions-oriented, and highly adaptable, comfortable operating independently and driving initiatives with minimal oversight.We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the ___ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of ___ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

Do you have what it takes to drive and maximize customer success for our unique products? As part of our Customer Experience team, you will play a pivotal role in enabling and increasing the adoption of NavVis’ hardware and software within our customer base while ensuring customer success. The exciting opportunity to leverage your skills in order to equip our customers to tap into the full potential of our solutions awaits you! With a deep understanding of our reality capture system, you will oversee the customer onboarding process and support them throughout the adoption cycle to ensure they achieve the best possible results. • Act as the trusted advisor for key accounts, building and maintaining strong relationships, synthesizing their business needs, and communicating these insights across internal stakeholders, • Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction, • Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts, • Oversee the onboarding process, ensuring smooth early adoption and guiding customers toward achieving measurable success, • Serve as the primary escalation point for customer issues, coordinating with internal and external teams to resolve them effectively, • Track and report on key account health metrics, and lead initiatives to address risks or drive improvements, • Communicating effectively at all levels of the organization, keeping stakeholders informed, • A Bachelors or Masters degree in Geosystems, Engineering or Computer Science will help you easily understand our technology, • 3+ years of experience in B2B customer success, account management, or consulting., • Proven track record of building trusted relationships with B2B clients and delivering measurable business value, • Familiarity with the technology, geospatial, or AEC industries (experience at leading industry companies is a plus), • Exceptional organizational, interpersonal, and communication skills to foster strong team dynamics and build trust with both internal and external stakeholders, • Willingness to travel to build deeper relationships and address customers' technical needs Your recruiting partner for this role is Johnny (he/him). You can expect to go through a screening call, and up to 3 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. At NavVis, you’ll thrive in an environment that values collaboration, innovation, and growth. We offer: • It's important to take a break from work! We offer 15 days of vacation and 11 public holidays., • We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work!, • A competitive compensation package that values the skills and experience you bring, • A competitive health/ vision/ dental insurance, • Up to $4500 USD employee referral bonus, • 401k matching up to 4%, • 5 days of paid sick leave, • Paid Parental Leave. We derive our strength from our diversity. NavVis’ unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply. Together with you, we build NavVis! If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position.

Public Trust Eligibility Required About Aretum Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a Software Team Manager to join our team supporting a large-scale federal technology modernization program. As a Software Team Manager, you will be embedded full time within a single Agile scrum team alongside the team's Scrum Master, serving as the technical lead for the team's developers, frontend engineers, and testers. You will work directly with the team's federal Product Owner and Business Analysts to translate functional requirements into well-formed technical work, lead day-to-day technical decisions within the team's scope, drive code quality and Definition of Done across the team, and coordinate with the program's Solutions Architect on architecture-level questions. You will partner with the Scrum Master on detailed roadmap planning, resource allocation, and milestone reprioritization. You will support change management coordination through the federal change advisory process and participate in security controls review for the components your team owns. This is a hands-on technical leadership role, not a pure management role; you will spend time in code, in design discussions, in peer reviews, and in production support alongside the team you lead. Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. Responsibilities • Serve as the technical lead for a single Agile scrum team, providing day-to-day technical direction to the team's developers, frontend engineers, and testers, • Provide technical knowledge and analysis of the team's applications and operational environment, including high-level functional systems analysis, design, integration, and implementation advice on moderately complex problems, • Translate functional requirements and design specifications received from the federal Product Owner and Business Analysts into well-formed technical work, ensuring stories are technically sound before they enter sprint commitment, • Make day-to-day architectural decisions within the team's scope, escalating to the Solutions Architect and Cloud Architect for cross-team or program-wide architectural questions, • Drive code quality on the team by establishing and enforcing peer code review discipline, ensuring no merge request is approved without review by a peer developer, • Own the team's Definition of Done, ensuring it covers code review, testing, security scans, accessibility validation, and documentation, and ensuring the team consistently meets it, • Maintain test code coverage standards on the team's codebase (target minimum 90 percent with branch coverage enabled), and SonarQube quality gate compliance for Bugs, Code Smells, and Vulnerabilities, • Support GitLab CI/CD pipelines for the team's services, including build, test, scan, and deployment stages, and ensure the team's deployments are fully automated, • Partner with the team's Scrum Master and Business Analyst on detailed roadmap maintenance for the team's Epic area, providing technical level-of-effort estimates, resource allocation input, and milestone reprioritization recommendations, • Participate fully in SAFe Agile ceremonies (Sprint Planning, Daily Standup, Sprint Review, Retrospective, and Backlog Refinement), bringing the technical perspective to estimation, dependency identification, and acceptance discussions, • Support Program Increment (PI) Planning preparation by ensuring features are technically ready, dependencies are flagged, and effort estimates are realistic, • Support change management documentation and coordination through the federal change advisory process (typically a ServiceNow-based workflow), working with the federal Project Manager to ensure release approvals are in place in advance of each release, • Attend change advisory meetings as requested to provide technical details supporting release approvals, • Work with the Solutions Architect and federal security team to review security controls applicable to the team's components, identify areas where waivers or exceptions may be required, and support the federal Plan of Action and Milestones (POAM) remediation process, • Lead remediation of security vulnerabilities identified through routine security scanning within required timeframes (30 calendar days for High-Priority, 180 calendar days for Medium-Priority), coordinating fixes across the team, • Support Tier-2 and Tier-3 production issue resolution for components owned by the team, leading triage discussions, coordinating fixes, and verifying resolution, • Coordinate with Triage Engineers, the Solutions Architect, and federal Product Management on production issues that affect the team's components, contributing to root cause analysis and preventive improvements, • Support security architecture documentation for the team's components in support of Authority to Operate (ATO) maintenance, in coordination with the federal Information System Security Officer (ISSO) and the Solutions Architect, • Ensure technical documentation for the team's services (APIs, data models, deployment operations, runbooks) is current and accessible in the program's collaboration tools, • Mentor team developers through pairing, design review, and constructive code review, helping the team grow technically and supporting onboarding of new team members, • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field (or 3 years of additional experience), • Minimum 2 years of professional software engineering experience, • Demonstrated experience as a technical lead or senior developer on an Agile scrum team, including providing technical direction to other developers and owning code quality, • Hands-on experience developing production backend or full-stack web applications in Java and/or Python, • Hands-on experience with PostgreSQL, including schema design and SQL tuning, • Working experience with Elasticsearch or OpenSearch for search indexing, • Hands-on experience with containerized microservices in AWS (Elastic Container Service, RDS, S3, SNS, SQS, and related services), • Working experience with GitLab (or equivalent) source control and CI/CD pipelines, including build, test, scan, and deployment stages, • Working experience with Terraform for infrastructure-as-code, • Demonstrated experience leading code review and enforcing engineering standards on a team, • Experience translating functional requirements into well-formed technical work, including breaking down complex stories, identifying dependencies, and providing level-of-effort estimates, • Experience working in Agile/Scrum environments, including active participation in sprint ceremonies and backlog refinement, • Experience leading technical aspects of production incident response and Tier-2/Tier-3 production support, • Excellent written and verbal communication skills, with the ability to explain technical tradeoffs to developers, product owners, and government stakeholders Preferred Qualifications • Experience supporting federal government clients, • Experience working in a SAFe environment with multiple synchronized Scrum teams and Program Increment (PI) planning, • Experience with Spring Boot or comparable Java application frameworks for building REST APIs, • Experience with Angular frontends and end-to-end debugging across frontend, backend, and infrastructure layers, • Experience supporting security control reviews, ATO maintenance, and Plan of Action and Milestones (POAM) remediation for federal systems, • Experience supporting federal change advisory processes (typically ServiceNow-based), including authoring change documentation and presenting at change advisory meetings, • Experience with AWS architectural patterns including VPC isolation, application load balancers, and private-subnet container hosting, • AWS certification (e.g., AWS Certified Developer - Associate, AWS Certified Solutions Architect - Associate), • Experience with container image scanning, SAST/DAST tooling, and integration of security scanning into CI/CD pipelines, • Experience mentoring junior and mid-level developers and contributing to hiring or technical interviewing Travel Requirements This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. EEO Statement Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. If you require reasonable accommodation during the hiring process due to a disability, please contact ___ for assistance. Equal Opportunity Employer/Veterans/Disabled U.S. Work Authorization Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency’s background investigation requirements. Sponsorship is not available. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off, • Family Leave (Maternity, Paternity), • Short Term & Long-Term Disability, • Training & Development

Team & Mission The Privacy & Conversion Data team is responsible for how the company safely and compliantly uses conversion data to power monetization. We build and operate the core privacy infrastructure behind ads reporting and optimization, including controlled data environments, fine‑grained access controls, centralized privacy rules enforcement, and de‑identification pipelines for conversion data. Our mission is to make conversion data privacy‑preserving by default—centralized, de‑identified, auditable, and easy for teams to use, while maintaining high utility for advertisers and staying ahead of an evolving global regulatory landscape. Role Summary We’re seeking a Staff Engineer to lead the architecture and technical direction for the conversion data privacy platform, spanning both core Conversion Data systems and de‑identification for ads reporting. You’ll own the end‑to‑end design and evolution of privacy‑critical pipelines and services, partner closely with Product, Data Science, Legal, and infrastructure teams, and set the technical bar for how we use conversion data safely at scale. What you’ll do: • Lead the technical strategy and architecture for conversion data privacy across access controls, de‑identification, deletion, and privacy rules enforcement, driving toward a centralized, de‑identified‑by‑default, automated privacy platform for monetization., • Design and evolve core privacy infrastructure including controlled environments for sensitive data, fine‑grained authorization and policy enforcement, and a central policy repository that consistently governs access across major data platforms and query engines., • Own de‑identification pipelines for ads reporting end‑to‑end—from separating sensitive and non‑sensitive data, applying de‑identification techniques and transformations, and generating privacy‑preserving datasets, to validating data utility and feeding reporting and analytics surfaces., • Build and improve privacy frameworks and tooling (for both online and offline workflows) that make safe, compliant conversion data usage simple and self‑service for downstream teams, reducing onboarding friction for new datasets, restrictions, and use cases., • Drive operational excellence and compliance by defining SLAs, building robust monitoring and alerting (e.g., de‑identification quality, opt‑out metrics, data leakages), leading incident response, and developing performant deletion and leakage‑handling workflows that meet regulatory and audit requirements., • Partner cross‑functionally with ads, data, product, legal, and infrastructure stakeholders to translate legal/privacy requirements into technical designs, make clear trade‑offs between privacy and utility, and drive alignment on roadmaps, launches, and policy changes that impact advertisers and users., • Mentor and uplevel engineers across multiple teams, lead critical design and code reviews in privacy‑sensitive areas, and establish best practices and documentation for privacy‑by‑design, de‑identification, and large‑scale data systems. What we’re looking for: • BS+ in Computer Science (or related field) or equivalent practical experience., • 8+ years of professional software engineering experience, with a focus on large‑scale data systems or distributed systems., • Strong proficiency building and operating data pipelines and services using Java/Scala/Kotlin or Python, plus SQL; experience with modern big data ecosystems is a plus., • Experience designing secure, reliable systems and APIs, with solid grounding in data modeling, access control, and performance optimization., • Meaningful experience in at least one of: privacy‑preserving data systems (e.g., de‑identification, k‑anonymity), ads measurement/attribution, or large‑scale analytics/experimentation platforms., • Proven ability to drive cross‑team technical initiatives from design through rollout, working closely with product, data science, and non‑engineering partners (e.g., Legal, Compliance)., • Strong communication and leadership skills, with a track record of mentoring engineers, raising engineering standards, and making sound decisions in ambiguous, high‑impact problem spaces. In-Office Requirement Statement: • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. Relocation Statement: • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. #LI-REMOTE #LI-KK6

About Legion Let’s be real, AI isn’t magic; Legion was built to move beyond AI hype—delivering secure, reliable systems that work alongside the people tackling the world’s most critical challenges. Born from a Department of Defense partnership and trusted by leaders across government and enterprise, Legion embeds intelligence inside complex systems, unlocking data, accelerating human workflows, and strengthening mission-critical systems. We don’t replace workflows—we optimize them, ensuring quality, efficiency, and reliability inside the platforms our partners already use. With world-class collaborators like Palantir, Nvidia, HPE, and Oracle, we’re building intelligent infrastructure that enhances human capability and drives impact at the edge and across a range of enterprises. We’re looking for bold thinkers and doers to join us in shaping the future of AI that’s secure, grounded, and built to work. Role Responsibilities • Advocate For Customers: Act as the voice of the customer within the organization, advocating for customer needs and requirements to the product team., • Manage Customer Requirements: Serve as project manager for any new feature development for the user as well as for deploying the Legion platform for a given customer., • Be a Legion Expert: Develop hands-on technical knowledge of Legion’s product and feature capabilities so that you can ensure our customers are using Legion in the way that’s best for their team., • Lead Customer Onboarding: Train customers on how to use the platform, including training administrative users and champions on how to enable their team members’ success., • Demonstrate Value: Work with customers to understand what really matters to them and their leadership and demonstrate the way that Legion meets that need qualitatively and quantitatively., • Build High-Quality Relationships: Develop relationships with multiple levels of customer stakeholders - everyone from end users, to security engineers to CISOs., • Ensure Renewals: Work closely with the sales teams to identify the best path to renew and expand customers while minimizing churn risks., • Provide Feedback: Proactively gather customer feedback and insights through surveys, interviews, and data analysis, and relay this information to our engineering team., • Manage Issues: Collaborate with engineering to ensure timely resolution to customer issues and maintain consistent communication with our customers. Required Qualifications • SECRET or TS/SCI Security Clearance., • Significant experience as a CSM or AM working with the government. Our team is lean and requires someone who is able to thrive in the federal space without significant guidance., • Willingness to travel. You will need to be onsite with our customers frequently. Most of them will be on the East Coast., • Experience with a technical product. You’ll need to have worked with a highly-technical product in the past. Legion is a Generative AI product and the technology itself is highly complex. While our users can be anyone at an enterprise, the decision-makers involved in bringing Legion to their company (e.g., CTOs, CIOs) are often quite technical and you will need to be able to comfortably communicate with them. Exceptional communication skills. You represent Legion to the customer, and you represent the customer to Legion. Effectively communicating in both directions is paramount and critical to the success of both the customer and Legion. • Proven ability to collaborate. You can work effectively with cross-functional teams, including sales, product, and/or engineering to articulate customer needs and develop new platform capabilities to meet them., • Understanding of AI technologies. You understand machine learning concepts and their applications in real-world scenarios and can communicate them to customers of varying levels of technical backgrounds. Preferred Qualifications • Experience working at a startup. Legion is early-stage and that means there’s a lot of things that aren’t figured out yet. You’ll need to be comfortable with operating in that kind of environment., • Technical background. You have some experience building tools for project management (e.g., using Excel, SQL, Python, etc.) or developing your own applications for this or other purposes. Location + Travel This is a remote position, but it will require consistent travel - primarily on the Eastern seaboard. Being located in or near DC, Tampa, or Fayetteville NC is not required, but it’s a plus. Equal Opportunity Statement Legion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation Information $150,000 - $230,000 USD

Remote, US-based position. Candidates must already live in the United States. #LI-Remote “Must be authorized to work in the US” No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. At Lexipol, our mission is to create safer communities and empower individuals on the front lines with market leading content and technology. Our top-notch team works closely with law enforcement, corrections, fire, and EMS professionals to better address today’s challenges and keep public safety personnel coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work Lexipol’s ___ provides customized solutions enabling applicants to tap into federal, state, and private grants. More than $600 billion in nationwide grants is available to public safety agencies and local government each year. Few organizations have grants experts on staff, or the time to research opportunities and develop grant applications. We offer three unique grant solutions: ___, our grant search tool ___, a retained service program for applicants in need of support for multiple projects and programs on an annual basis ___, a complete end to end retained program for applicants throughout the entire grant lifecycle The CSM – Grants plays a critical role in ensuring the success and renewal of Lexipol’s subscription-based grants products, including GrantFinder, GrantWriter and GrantManager. This role focuses on account management, onboarding, and support of subscription clients, ensuring every customer experiences maximum value and service. The CSM manages administrative workflows, grant alert setup, and coordination of deliverables, serving as a liaison between clients, the Grants team, and internal stakeholders. This is done through working in these areas of focus: Retained Client Account Management (50%) • Manage and fulfill contracted retainer grant subscription services under the GrantWriter and GrantManager programs., • Manage and fulfill one-time grant writing service contracts, • Coordinate setup and administration of GrantFinder subscriptions for retained clients., • Support included grant writing and research services, ensuring accuracy and timely delivery., • Review and interpret funding opportunity announcements to identify applicable grants for clients., • Assist with consult calls for prospective departments, offering recommendations and guidance., • Manage onboarding, offboarding, and ongoing support for Retainer Services clients., • Oversee the onboarding and offboarding process for GrantFinder subscribers., • Manage client communication, setup, and configuration of grant alerts and calendars., • Troubleshoot technical and account-related issues promptly to ensure seamless client experience., • Maintain accurate account records and service notes in CRM systems., • Submit weekly progress reports summarizing activities, renewals, and client outcomes., • Attend weekly team meetings, client status calls, and check-ins with leadership., • Collaborate with the Grants team to improve process efficiency and cross-functional workflows., • 1–3 years of professional experience in a local government, nonprofit, or related administrative environment., • Proven ability to manage multiple client accounts with attention to detail and timely delivery., • Strong written and verbal communication skills, with a customer service orientation., • Demonstrated organizational and administrative skills, including accurate recordkeeping., • Comfort using technology tools and CRM databases for tracking and reporting., • Experience working with grants or funding programs in a local government or nonprofit context., • Familiarity with public sector administration or grant compliance best practices., • Experience with subscription-based customer success or account management., • Achieve 80% or higher renewal rate for subscription products., • Complete 90% of grant services within 12 months of contract start., • Maintain a rollover rate of 10% or less across assigned accounts., • Ensure all onboarding/offboarding processes are completed within defined SLAs., • Quarterly commission opportunities, • Play a vital role in helping municipalities secure funding for critical projects that improve communities., • Collaborate with an experienced, mission-driven Grants team dedicated to professional growth and impact., • Gain exposure to both public sector operations and funding strategy, learning from industry experts., • Work in a company that values innovation, teamwork, and continuous improvement., • Reports to a manager with extensive experience in grants and long tenure at Lexipol., • Collaborative, high-performing team that values purpose-driven work and shared success., • Engaging environment with teammates passionate about helping agencies secure funding., • Regular interaction with marketing, sales, and operations teams supporting public safety initiatives. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. The base salary compensation is $75,000 plus quarterly commission. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 10,000 agencies and municipalities. For additional information, visit ___. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.#LI-KD1

Job Title: Customer Success Manager, Digital Department: Customer Success About the Role: The Customer Success Manager (Digital) will have a strong mind for handling client needs, as well as a deep understanding of how to use digital tools to achieve customer satisfaction at scale. The individual in this role will be responsible for managing and retaining a large portfolio of customers, contributing to driving network engagement and filling gaps with new & existing customer geographies by providing agnostic engagement bandwidth to facilitate partner onboarding with a focus on platform adoption. This role requires someone with a creative and strategic mindset, who is customer and team-oriented and has the ability to thrive in a high growth and fast-paced company environment. What You'll Do: • Manage a high-volume, tech-touch book of business using a “one-to-many” approach, • Deliver best practices for workflows and onboarding strategies, based on specific network use cases, innovative engagement approaches, and an understanding of related tools, • Segment your book of business and develop strategic plans that deliver customer value at scale, • Proactively leverage a matrix account team to develop and manage sales pipeline and enhance customer relationships and value., • Build and own targeted cadences to effectively drive maturity, and expansion across different customer segments and personas., • Leverage Salesforce to create innovative workflows that automate key account engagement activities, • Understand the Product to teach customers how to use it & recommendations for additional products & services., • Own a number - understand GRR & CSQL metrics & how they play into your Book of Business, • Be innovative & think outside the box when it comes to developing new models that drive user adoption, • Collaborate cross-functionally to create a seamless customer experience for your portfolio and identify upstream/ downstream inefficiencies, • Assist with the development of systems, programs and educational materials that will maximize the performance on all related program metrics, • Lead discussions around forecasting and pipeline status with internal stakeholders You’re a great fit for this role if: • 3+ years of professional work experience suggested, • 2-4 years of customer success or related work experience preferred, • Experience managing revenue and an ability to learn new technologies, • Experience in process development and resource creation/ management, • Analytical ability to leverage data to drive creative decisions and recommendations. Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: • This position is remote, U.S. based., • This position may require X% travel, • The target pay range for this role is: $ . This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location., • All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at to request an accommodation. #LI-Remote

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Enterprise Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. What you’ll do: * Lead strategic relationships with enterprise customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 5+ years of experience in security, compliance (GRC), or identity and access management, supporting enterprise customers or programs. (Required) * 8+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on enterprise engagement and long-term customer value. (Required) * Proven success managing complex enterprise relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $190,000 - $234,700 Tier 2: $171,000 - $211,300 Tier 3: $152,000 - $187,700 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.