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Job Description The Hotel General Manager at Ivy Hospitality is responsible for overseeing the day-to-day operations of a select service and extended stay hotel, ensuring the highest levels of guest satisfaction, financial performance, and team engagement. This role requires a dynamic leader who is hands-on, collaborative, and inclusive, embodying Ivy Hospitality's core values. Pay Range: $65,000-$80,000 per year Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage (if applicable)., • Ensure compliance with brand standards and Ivy Hospitality policies., • Monitor and manage daily financial performance, including budgeting, forecasting, and cost control., • Effectively manage and control all operational expenses including labor, overtime, supplies etc., enforce procurement guidelines, and seek and implement cost saving strategies., • Lead, mentor, and develop a team including Assistant General Managers, Executive Housekeepers, Maintenance Technicians, and F&B staff., • Foster a positive, inclusive, and collaborative work environment., • Conduct regular performance reviews, provide coaching, and implement professional development plans., • Ensure exceptional guest service standards are consistently met., • Address and resolve guest complaints and issues promptly and effectively., • Monitor guest feedback and implement improvements to enhance guest satisfaction., • Collaborate with sales and revenue leaders to develop and execute strategies to maximize occupancy and revenue., • Participate in local market sales activities and community events to promote the hotel., • Analyze market trends and competitor performance to inform pricing and promotional strategies., • Ensure the hotel complies with all local, state, and federal regulations., • Implement and monitor health and safety protocols to ensure a safe environment for guests and staff., • Education: College of higher level education, • Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred., • Minimum of 3 years of progressive hotel management experience, preferably within Hilton or Marriott brands., • Proven leadership skills with the ability to inspire and motivate a diverse team., • Strong financial acumen and experience with budgeting, forecasting, and cost control., • Excellent communication and interpersonal skills., • Ability to work collaboratively with sales, revenue, and other hotel departments. At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones: Health & Wellness • Medical, • Dental, • Vision, • Flexible Spending Account (FSA), • Basic Life Insurance & AD&D, • Voluntary Life Insurance, • Voluntary Short-Term Disability, • Voluntary Long-Term Disability, • Critical Illness, Hospital Indemnity & Accident Plans, • Pet Insurance, • Paid Time Off (PTO), available as it’s accruedIvy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Ivy Hospitality participates in E-Verify

Job Description We are Easy.Casual.Sushi. We are an Ohio family owned and operated business since 2010 with a mission to connect with people through collaboration, culture, and cuisine. We are driven by our 5 Core Values: • Kaizen (continuous, daily, improvement), • Do the right thing, • Passion for product, • Delivering the "WOW"!, • Play to win As the GM you are the executive officer of your restaurant, you run the "four walls" of your restaurant as if it's your own business. You are responsible for building and leading our team, while facilitating a world-class environment that offers genuine hospitality to all team members and all guests. You are expected to develop strategies that involve creative problem-solving, pro-active planning, and measurements to motivate our team through "kaizen" (continuous daily improvement). You are expected to create a restaurant culture of excitement, accountability, positivity, and standards. You are the captain of the ship, and lead by example to create an environment of inclusion and driven success. As the leader of your restaurant, you set clear expectations, provide effective training while being an encouraging mentor to all team members and other managers along the way, while ensuring your team has measurable goals. We provide you with the tools to meet all goals and expectations set. The ability to understand that the key to success are your people, both team members and customers, is of the utmost importance! You'll be the primary communicator to your team and lead the organization of our restaurant. Your success is our success! You are expected to shape the work environment to create a culture that aligns with our core values, set strategies to achieve goals, allocate resources to your team, develop leaders within your four walls, build the organization through meaningful connections, and oversee restaurant operations on every level. Annual Salary: $55,000-65,000 + bonus What you will receive in return: • Opportunity for advancement and defined growth plan, • 2 weeks of paid time off annually, • Healthcare, Vision, Dental Insurance, • Life Insurance Policy, • Annual pay of $65k + profit e-share bonus with achievement of results, • Off on all major holidays (See Store Closure dates below), • Flexible scheduling, • Schedules posted 3-6 weeks in advance, which creates the ability to create a work/life balance that works for you, • Free employee meals for each shift worked, • Free FUSIAN swag, • An inclusive and collaborative culture and clean environment where you can feel good about what you do and the product we serve., • Personal finance literacy education, • Opportunities throughout the year to attend company culture events and retreats Store Closure Dates: All Restaurants Closed on New Year's Day, Easter, 4th of July, Thanksgiving, + Christmas Day All Restaurants Close early at 3pm on New Years Eve, Memorial Day, Labor Day, + Christmas Eve All Restaurants Close at Kickoff on Superbowl Sunday Additional Job Responsibilities + Requirements: • A commitment to our 5 core values (listed above) that allow you to coach, hire, and make decisions for your restaurant based on these values, • Streamlining the restaurant processes in accordance with company standards to improve the guest experience, • Strong analytical skills to interpret reports and make data-driven decisions to achieve results, • Ability to understand and navigate a P&L statement while running a profitable restaurant through sales building, community engagement, managing food and labor costs, along with other measurables within the business, • Enforcing food handling regulations and other guidelines at all times to ensure guest safety, • Strong organizational skills and the ability prioritize restaurant needs to keep things running smoothly, • Clear and transparent communication skills to provide your team with the knowledge to work effectively, • Promoting the restaurant within your community to find creative ways to bring in new customers, • Handle all guest complaints or issues – going above and beyond to make it "right" and deliver the WOW, • Complete necessary daily, weekly, and monthly paperwork, such as sales, inventory, staffing reports, DSR's, schedules, food truck orders, etc., • Ability to create a positive work environment that stands out in the industry with an attitude that strives to do whatever it takes to get the job done, • The ability to seek out talent on your team and develop new leaders through our core values, • The desire for personal and professional growth with continuous improvement, • A passion for hospitality, guest satisfaction, and the food we serve, • The natural desire to always do the right thing in any situation, • 45 hours per week (5 shifts) with open availability to dedicate to our team and guests, • Managing a staff of 15-30 employees of various skill level and age Prior experience in one of the following roles and brands is highly desirable: general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager or other restaurant job at Fusian, Chick-fil-A, Popeyes, Starbucks, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger. Other: Food Service, Qsr, Management, Supervisor, Restaurant Job, Restaurant, Kitchen Manager, Full Time, Hospitality Manager, Fusian, Sushi, Industry: Hospitality, Restaurants Employment Type: Full-time

Job DescriptionGeneral Manager Job Summary The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests, while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders, creating memorable experiences, reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results. Essential Responsibilities • Serve as a Brand Ambassador for Chicken Salad Chick., • Understand & adhere to all policies, procedures, standards, specifications, guidelines and training programs., • Understand and comply with all federal, state, county and municipal regulations pertaining to health, safety and labor requirements for the restaurant, employees and guests., • Ensure that all Guests feel welcome and are given responsive, friendly and courteous service., • Ensure that all products are consistently prepared and served according to CSC standards., • Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment., • Develop, plan and implement restaurant marketing, advertising and promotional activities and campaigns, in accordance with the Brand Standards., • Create, communicate, implement and follow up on operations and financial action plans., • Control cash and other receipts by adhering to cash handling and reconciliation procedures., • Make employment and termination decisions consistent with Restaurant Management guidelines., • Oversee and ensure that employee performance appraisals are completed on a timely basis., • Create and maintain schedules for team., • Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest., • Operationally fill in as needed to ensure guest service standards and efficient operations., • Coach and motivate the Assistant Manager(s) and the team., • Continually strive to develop staff in all areas of managerial and professional development., • Prepare all required paperwork, forms and reports in an organized and timely manner., • Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs., • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures., • Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences., • Take actions to solve and celebrate guest feedback., • Control food and equipment inventories, conduct daily and weekly inventory counts and keep inventory records., • Identify problems, conduct high-level troubleshooting and seek repair/maintenance support for restaurant equipment to ensure equipment is operational., • Monitor and maintain compliance with health, safety, cleanliness, security and fire policies, standards and regulations., • Excellent written and oral communication skills, • Excellent organization skills, • Ability to multitask, • Working knowledge of back office tools, • Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, • Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday, • Must be able to work and perform all duties at any station in the kitchen or service area Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.