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Job DescriptionThis is a remote position This position pays $50,000-$65,000 Annually About the Company Navia Benefit Solutions is a national third-party administrator specializing in FSAs, HSAs, HRAs, COBRA, commuter, and lifestyle benefits. With over 30 years of experience, Navia delivers a simple and amazing benefits experience through innovative technology, U.S.-based support, and a people-first culture. Position Summary The Workforce Analyst is responsible for delivering data-driven insights that improve staffing efficiency and customer experience. This role supports forecasting, scheduling, intraday management, and performance analytics for Navia’s contact center operations. Using Calabrio ONE, Amazon Connect, Power BI, Salesforce, and Excel, the analyst ensures service levels are achieved while optimizing resource utilization. Essential Functions Required: • 3–5 years of experience in Workforce Management, Forecasting, Scheduling, or Contact Center Analytics., • Proficiency with Calabrio ONE, Amazon Connect, Power BI, Salesforce, and Excel (pivot tables, formulas, visualizations)., • Strong analytical and problem-solving skills with attention to detail and data accuracy., • Proven ability to communicate technical findings clearly to both leadership and frontline teams., • Experience in benefits administration or healthcare service environments., • Knowledge of Erlang C, capacity planning, and shrinkage modeling., • Familiarity with Power BI DAX/Power Query or SQL for data transformation., • Associate’s or Bachelor’s degree in Business, Analytics, Math, or related field. Why Join Navia?, • Collaborative, data-driven culture focused on people, process, and technology., • Opportunity to help shape workforce strategy in a growing organization., • 100% remote position within the U.S., • Health Insurance, • Dental & Vision Benefits, • Education Reimbursement, • 401K with employer contribution, • Employee Assistance Program, • Paid Time Off Please visit our career page and apply directly: Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT. Powered by JazzHR B8oUGHNS76

Overview At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future. We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 12 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success Credence has an immediate need for a Qlik Sense Developer to support large-scale digital modernization efforts for mission-critical Department of Defense (DoD) systems with massive national impact. This role provides expert-level support across sustainment lifecycle management while leading the design, development, and optimization of Qlik solutions. The developer will build scalable dashboards, reporting solutions, and data models; integrate with diverse data sources; and ensure secure, high-performance delivery of insights to stakeholders. This position requires both technical leadership and hands-on development expertise in Qlik Sense, SQL, and large-scale DBMSThis position is based in Credence’s corporate offices located in Tyson’s Corner in McLean, VA or Dayton OH. This role is on-boarding now. Requirements Lead the design of end-to-end BI architectures using Qlik Sense and QlikView. Develop scalable data models and ensure high availability, disaster recovery, and enterprise hosting standards are met. Design, develop, test, deploy, and maintain advanced Qlik Sense applications, dashboards, and reporting solutions. Leverage advanced scripting (Set Analysis, QVD optimization, incremental loading) to support large datasets and complex KPIs. Design and maintain ETL pipelines using Qlik scripting/connectors and SQL to integrate data from diverse sources (Oracle, SQL Server, APIs, legacy systems, files). Manage Qlik Sense Enterprise environments (QMC), including application deployment, user/role management, Section Access, task scheduling, and system monitoring. Develop and manage automated reporting solutions using Qlik NPrinting, enabling secure and scalable report distribution. Implement Qlik security models aligned with DoD standards. Contribute to data governance frameworks ensuring accuracy, auditability, and compliance. Prepare program-level and user-level documentation; enforce IA, QA, and CM procedures across BI solutions. Provide direction to junior developers, ensuring deliverables meet performance, security, and sustainment requirements. Bachelor’s degree in IT or related field with 10+ years of relevant experience, including BI/ETL/database development. Proven, advanced experience with Qlik Sense (QlikView a plus), including scripting, Set Analysis, QVD optimization, and data modeling. Expert-level understanding of sustainment lifecycle management activities, particularly for enterprise BI and DoD applications. Experience administering Qlik Sense Enterprise environments (QMC), including security (Section Access), scheduling, and troubleshooting. Experience with Qlik NPrinting and/or other automated BI reporting solutions. Knowledge of Agile/Scrum or hybrid development methodologies, supporting iterative BI delivery. Must possess an IT-II Non-Critical Sensitive clearance; Secret clearance preferred. Qlik certifications (e.g., Qlik Sense Business Analyst, Data Architect, System Administrator) and DoD 8570 certifications (e.g., Security+). Additional Qualifications Preferred: Locals Preferred Active Public Trust /Secret Clearance preferred. Primary Location: McLean VA and Dayton OH Hours on-site: Monday – Friday Please join us, as together we build a better world one mission at a time powered by Technology and its People!

Job Description ESM is looking for a full-time UNIX Senior Systems Administrator who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance, and Certification requirements. Employee responsibilities include: • Provide and administer UNIX and Linux NIPRnet and SIPRnet Operating Systems to ensure effective day-to-day operations and resolve issues as they occur., • Perform assessment, implementations, integration, configuration, device policy, event analysis, training, documentation and provide subject matter expert support to Government in accomplishing the same., • Perform implementation of required software to meet IA controls working with the DLA CERT and support Technology Foundation Services architecture throughout the lifecycle., • Support Disaster Recovery and COOP on mission critical systems., • Install and maintain COTS products including but not limited to: McAfee, HBSS, TripWire, ArcSight, and others., • Remotely provide systems management and technical troubleshooting for UNIX SIPRnet/NIPRnet systems., • Review, coordinate, and recommend IA standards and protocols. Perform analysis and validate and recommend security requirements including RMF., • Develop and document standards and guides for the implementation of IA solutions including but not limited to: compliance, system security design, security testing and IA assessments., • Recommend, for detected vulnerabilities that could preclude accreditation, management, operational, or technical controls to include human procedures, software configuration parameters, system changes, or combinations thereof to mitigate the risk associated with the vulnerability., • Seven (7) years UNIX Administration experience, two of which in specialized information processing disciplines involving a range of hardware/software solutions., • Three (3) years concentrated hands-on experience installing, configuring, maintaining, and resolving software issues, • Must be able to communicate effectively and clearly present technical approaches and findings., • Excellent attention to detail., • Must be able to balance multiple tasks simultaneously.

Job Description At Evanhoe & Associates, we’re looking for outstanding professionals who share our commitment to quality, integrity, and service, and we work hard to cultivate a safe and rewarding workplace where you will thrive. Summary: Evanhoe and Associates is seeking a System Administrator to support the Advanced Technical Exploitation Program II (ATEP II) effort currently underway at the National Air and Space Intelligence Center (NASIC). This position is onsite with shifts during nights and weekends. Job Duties and Responsibilities: • Provide support for implementation, troubleshooting, and maintenance of IT systems, • Provide installation, configuration, tuning, and troubleshooting of commercial and custom software, • Installation, configuration, tuning, and troubleshooting of commercial and custom software, • Assist users in access and use of IT systems, • Support IT systems including day-to-day operations, monitoring, and problem resolution, • Provide detailed analysis and feedback to management and internal customers for system issues and escalated tickets, • Bachelor’s degree in technical discipline from an accredited college or university desired, • 5 years' experience as a System Administrator in programs and systems of similar scope, size, and complexity, • Familiarity with Docker, DC/OS, AWS, and/or Kubernetes desired Evanhoe and Associates offers the following benefits: • 401(k) with immediate vesting, • Paid Federal Holidays, • Tuition Reimbursement, • Medical Insurance, including Vision and Dental Insurance, • Employer-Paid Short-Term and Long-Term Disability, • Employer Paid Life Insurance, • Supplemental Life Insurance, • FSA/HSA Programs, • Commuter Benefits Program, • Adoption Assistance Program, • Employee Assistance Program (EAP), • Caregiver Support Program, • Health Advocacy Program Powered by JazzHR a6uisq3YhY

Job Description At Evanhoe & Associates, we’re looking for outstanding professionals who share our commitment to quality, integrity, and service, and we work hard to cultivate a safe and rewarding workplace where you will thrive. Summary: Evanhoe and Associates is seeking a System Administrator to support the Advanced Technical Exploitation Program II (ATEP II) effort currently underway at the National Air and Space Intelligence Center (NASIC). Job Duties and Responsibilities: • Provide support for implementation, troubleshooting, and maintenance of IT systems, • Provide installation, configuration, tuning, and troubleshooting of commercial and custom software, • Installation, configuration, tuning, and troubleshooting of commercial and custom software, • Assist users in access and use of IT systems, • Support IT systems including day-to-day operations, monitoring, and problem resolution, • Provide detailed analysis and feedback to management and internal customers for system issues and escalated tickets, • Bachelor’s degree in technical discipline from an accredited college or university desired, • Familiarity with Docker, DC/OS, AWS, and/or Kubernetes desired Evanhoe and Associates offers the following benefits: • 401(k) with immediate vesting, • Paid Federal Holidays, • Tuition Reimbursement, • Medical Insurance, including Vision and Dental Insurance, • Employer-Paid Short-Term and Long-Term Disability, • Employer Paid Life Insurance, • Supplemental Life Insurance, • FSA/HSA Programs, • Commuter Benefits Program, • Adoption Assistance Program, • Employee Assistance Program (EAP), • Caregiver Support Program, • Health Advocacy Program Powered by JazzHR tlQOCOE7Cg

Job Description Are you ready to apply cutting-edge technologies to solve real world problems? Do you thrive in an environment where people leverage technology and processes to build innovative and sustainable solutions? You might just be a perfect fit for the CDO team. Since 1995, CDO Technologies has delivered the best solutions for unique business problems in the commercial and federal sectors ranging from Asset Management to IT Services. CDO employees demonstrate integrity, embrace teamwork, and embody a Can Do attitude in the delivery of superior customer service. Position Summary: CDO Technologies is looking for a skilled Senior System/Network Administrator to join our team, leading internal IT operations and supporting Managed Services for our commercial sector clients. The Senior System/Network Administrator is responsible for directing all internal Information Technology (IT) related activities of the organization and for oversight, deployment, and support of Managed Services for the commercial sector. This includes managing and maintaining corporate systems and network for both internal and external customers, managing all desktop, laptop and other related hardware and software support activities in a corporate environment, and ensuring continuity of computer and telephony services throughout the organization through planning, technical leadership, and project coordination. Most work is completed during regular business hours, but must have availability to be on call and work outside of normal duty hours as customers may require emergency assistance. Primary Duties/Responsibilities: • Responsible for the day-to-day operation., • Responsible for leading, organizing tasks into manageable activities, and daily tasking of team members., • Organize, install, and support the organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems, as required., • Install network hardware and software and make needed upgrades and repairs, • Maintain network and computer system security and ensure that all systems are operating correctly, • Collect data in order to evaluate and optimize network or system performance, • Ensure that email and data storage networks work properly., • Determine and maintain goals of IT within broad outlines provided by the executive management and contribute to the continuity of IT services by providing necessary technical leadership and project coordination., • Enforce company policies, procedures, and processes as related to IT and Managed Service activities., • Forecast costs, equipment and personnel needs for projects and programs as required and related to IT and Managed Service operations., • Prepare long and short range plans for application selection, systems development and acquisition of the resources needed to support them. Assure responsiveness of long-range plans to corporate objectives., • Establish and maintain professional relationships with contractors and vendors., • Management of help desk and ensure that all Service Level Agreements (SLA’s) are being met., • Maintain communication with all Managed Service customers to ensure optimal customer satisfaction, • Monitor hour usage and forecast monthly invoices of Managed Service customers., • Maintain depth and coverage for all areas of IT staff responsibility., • Resolve issues related to client relations and project quality, risk, and safety, • Ensure proper documentation and configuration management required of products, network, and projects are complete and accurate., • Research, understand, and recommend new technologies., • Takes initiative to learn new technologies and skills through formal and informal means., • Other duties as assigned. Qualifications/Skill and Knowledge: Minimum Qualifications: • 7 years’ hands-on experience in related duties., • Leadership experience., • Sound understanding of current applications and trends in IT., • Ability to analyze information related to computer technology to assist in directing company management in the selection of software and hardware to meet the needs of the organization., • Strong inter-personal skills, good judgment and ability to communicate effectively with a diverse range of technical and non-technical individuals., • Ability to effectively prioritize and manage multiple tasks., • Able to set priorities and adapt to change., • Ability to work independently or with minimal supervision., • Experience with or demonstrated knowledge of backup systems., • Demonstrated experience in Windows Server systems., • Demonstrated experience with MS Exchange., • Demonstrated experience in window operating systems., • Experience with or demonstrated knowledge of Cisco access points, switches, routers, and firewalls, SonicWall firewalls, and Barracuda spam and web filter appliances., • Experience with Two-Factor Authentication, Active Directory, and Certificate Services., • Experience with or demonstrated knowledge of Virtualization, primarily Hyper-V with some VMware support., • Experience with Cisco’s IOS and ability to stand up/support Cisco networking equipment., • Hands-on technology support experience including desktops, laptops, mobile devices, printers, and peripherals, in a corporate environment., • Must be able to lift 50 pounds., • Climb a ladder and install equipment., • Work in small and/or confined spaces., • Bachelor’s degree in IT, engineering, or other technical discipline., • Experience with or demonstrated knowledge of the Cybersecurity Maturity Model Certification (CMMC) assessment framework and assessor certification program. At CDO Technologies, we believe in taking care of our employees with a comprehensive benefits package. Our health and welfare benefits include two medical plan options along with a LiveHealth program to see a doctor online anytime day or night. CDO offers dental, vision, and a Flexible Spending Account for medical or childcare. Employees may also enroll in a 401(k) plan with their first paycheck. Full-time employees also receive company paid short- and long-term disability and life insurance. We also provide tuition reimbursement, professional development, and certification reimbursements. Finally, CDO also offers employees a generous leave program including paid holidays, vacation, and sick leave. CDO's total compensation for each position is set within an established range. The final compensation will be determined by demonstrated skills and experience. CDO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or veteran status.

Job DescriptionBenefits: • Competitive salary, • Health insurance, • Paid time off Position Title:Systems and Network Administrator/Infrastructure Architect Department:Operations / Quality Assurance Reports To:President & COO Status: Full-Time Job Level: E5 Role Summary: We are seeking a highly experiencedSystems and Network Administratorwith a strong background ininfrastructure architecture, cloud technologies, and automation. The ideal candidate will have a proven track record of designing, implementing, and maintaining secure, scalable, and compliant IT environments across diverse sectors including healthcare, transportation, and enterprise data centers. Essential Duties: • Architect and implement hybrid infrastructure solutions usingAWS, Azure, VMware, Hyper-V, and other virtualization platforms., • Design and maintain secure and high-performance networks (LAN/WAN/SD-WAN) using protocols such asBGP, OSPF, MPLS., • Lead cloud migration initiatives and ensure seamless integration with on-premises systems., • Administer enterprise systems includingActive Directory, Exchange, Office 365, Citrix, and Linux/Windows servers., • Develop and maintain automation scripts usingPowerShell, Bash, Python, and other tools to streamline operations., • Ensure compliance with regulatory standards such asHIPAA, PCI-DSS, ISO/IEC, and internal security policies., • Provide Level 3 support and act as the final escalation point for complex infrastructure issues., • Collaborate with development teams to support deployment pipelines and infrastructure-as-code practices., • Manage disaster recovery planning, business continuity strategies, and system documentation., • Bachelors degree in computer science, Information Technology, or related field., • 10+ years of experience in systems and network administration, with at least 5 years in infrastructure architecture roles., • Hands-on experience withcloud platforms (AWS, Azure), virtualization (VMware, Citrix, Hyper-V), and enterprise networking., • Strong scripting and automation skills (PowerShell, Bash, Python)., • Deep understanding of cybersecurity principles and tools (firewalls, IDS/IPS, MFA, VPNs)., • Familiarity with compliance frameworks:HIPAA, PCI-DSS, CSF, ISO/IEC., • Certifications such asCCNP, AWS Solutions Architect, Azure Administrator, CISSP, VMware VCP., • Experience in healthcare or transportation IT environments., • Knowledge of DevOps practices and infrastructure-as-code tools (e.g., Terraform, Ansible).Work Environment:, • On-site, • May require travel to data centers or client sites., • Collaborative team environment with opportunities for leadership and innovation.

Job Description The Security Coordinator provides essential support to the Security team by ensuring compliance with company and federal security policies and procedures. This role also serves as the training administrator, assists in a variety of operational functions, and plays a critical role in company-wide communication and accurate security record-keeping. Essential Functions: • Serve as a central point of contact for internal security communications across all departments, while maintaining accurate and up-to-date records in accordance with company and federal compliance standards., • Assist and support the Security team with the implementation of the applicable Security Program in accordance with all applicable DoD security policies, directives, regulations, and instructions., • Functions as an interface with all company personnel by receiving requests and ensuring dissemination to the team., • Functions as the primary training administrator, handling the dissemination and tracking of all initial and recurring training., • Assist the Security team with administrative security, classification management, operations security, physical security, industrial security, security incident investigations, security education/motivation, general security support, and execution., • Assist with maintenance and access control of secure facilities/areas to ensure protection of program information., • Assist with the creation and distribution of security manuals, documents, and records., • Remain responsible for ensuring communication is complete and accurate at all times., • Regular and reliable attendance on a full time basis [or in accordance with posted schedule]., • Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices., • Excellent verbal and written communication skills, • Proficiency with Microsoft Products to include Word, Excel, and Access, • Associate's Degree in Management or equivalent training/experience Experience: • Ability to obtain/maintain a Top Secret/SCI DoD clearance, U.S. Citizenship required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Constantly required to sit, and to reach to use computers and other office equipment For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job DescriptionAre you seeking purpose, challenge, and talented colleagues? CESO is a nationally recognized architecture and engineering firm. CESO has the opportunity for you to develop your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “empowering our people to impact communities by bringing clients’ visions to life,” so if this speaks to you, let’s connect! At CESO, the Business Development Associate & CRM Administrator is a strategic and tech-savvy individual who manages, maintains and optimizes the Customer Relationship Management (CRM) system while providing critical administrative and operational support to the Business Development (BD) team. This position collaborates closely with firm leadership, operations and marketing to ensure the CRM and associated processes drive efficiency, accuracy, and insight across all business development functions.Primary Responsibilities • Serve as the primary administrator for the Company’s CRM platform (e.g., Salesforce, HubSpot, Cosential/Unanet, or similar)., • Configure and manage fields, views, dashboards, user permissions, and workflows to meet evolving business needs., • Train, onboard, and support CRM users with documentation and best practices., • Collaborate with the Business Development team to track leads, pursuits, proposals, and client engagement., • Generate and analyze reports, dashboards, and metrics that provide actionable insights to leadership., • Assist the Business Development staff with scheduling, meeting coordination, and follow-up., • Maintain the accuracy and integrity of CRM data through routine audits, de-duplication, and data enrichment., • Identify opportunities to streamline CRM workflows and improve user experience., • Recommend and implement enhancements to reporting and analytics to support strategic decision-making., • Perform other duties as assigned.Position Requirements, • Bachelor’s degree in Marketing, Business Administration or related field is required., • A minimum of 3 years of hands-on CRM administration experience is required; previous internship experiences qualify toward years of experience., • Experience within a professional services of A/E/C environment is preferred., • Experience supporting business development, marketing or sales operation teams with data reporting and administrative coordination is preferred., • Computer skills necessary to enter daily timesheet data and use Microsoft Outlook for email correspondence., • Strong working knowledge of Microsoft Office Suite., • Proficiency in CRM platforms such as Cosential/Unanet, Salesforce, or HubSpot is required., • Familiarity with data imports/exports, dashboards, and reporting tools is preferred., • Knowledge of marketing automation or ERP integration is a plus.Benefits and Perks, • Flexible and Hybrid Work Schedule, • Paid Time Off – Credited to You 100% Upfront, • 401K with a Company Match, • Rewards and Recognition Program, • Training and Development to Foster Professional Growth, • Paid Holidays, • Medical / Dental / Vision Coverage, • Welcome Box, • Casual Dress Code, • Reimbursement for Professional Licenses, • Paid Time Off for Community Team Service Events, • Voluntary or Supplemental Short-Term / Long-Term Disability, • Employee Assistance Program, • Company Paid Bonding and Recovery

Job Description Summary/Objective The Operations Administrator, Treatment Residential for Boundless provides direction and leadership in the operations of the assigned therapeutic residential programs. Services will be provided from a strengths-based lens, leaning into Trauma Informed Care and evidence-based treatment modalities. The Operations Administrator will ensure the provision of high-quality services that are delivered in a fiscally responsible manner in accordance with company mission, vision and values. Working with individuals, clinical staff, parents/guardians, and community-based stakeholders, the Administrator facilitates access to care and addresses barriers. The Operations Administrator ensures appropriate staffing, policies, procedures, processes, and training are in place to provide safe and effective programming. Essential Functions • Directs, supervises and assists in planning overall operation of assigned residential treatment program(s); arranges work assignments and schedules the ensure proper coverage; maintains adequate supplies, materials, food and equipment; prepares and maintains system of program evaluation; ensures nutritionally balanced meals are planned and prepared; coordinates medical services, appointments, nursing procedures as trained and needed; assists with the preparation of and operates the facility within annual budget; provides for and supervises the accurate accounting and expenditure of resident funds., • Directs, supervises and assists in planning overall operation of the residential treatment home; oversees arrangement of work assignments and schedules to ensure proper coverage based upon the ISP including the development of the financial components., • Maintains adequate supplies & materials; prepares and maintains system of program evaluation; coordinates medical services, appointments, nursing procedures as trained and needed; assists with the preparation of and operates facility within annual budget; provides for and supervises the accurate accounting and expenditure of resident funds., • Supervises and provides development, implementation and evaluation of Individual Plans reviews and evaluations to ensure adequacy of services; coordinates services with community agencies, schools, and employers of individuals served; supervises, provides and coordinates program management services; coordinates procedures for admission and procedures for progress reporting as related to elements of Individual Plans as developed and implemented; supervises and provides for the health and safety of all individuals served., • Ensures the fidelity of implementation of the treatment plan, behavior support plan, and skill acquisition plan, as an extension of the clinical leadership and assists the coordination of the individual’s educational needs while these services are provided in the home., • Provides liaison services with parents, employees, community agencies and other interested parties; ensures compliance with all applicable standards; prepares and submits required reports and correspondence., • Develops annual goals and objectives for their programs, in cooperation with the Director and members of the Leadership Team that are consistent with company financial, clinical, and strategic initiatives., • Prepares and adheres to annual budgets for assigned programs while maintaining fiscal oversight on an ongoing and consistent basis. Assures budget goals are attained or communicates to the Director the reason for a modification., • Provides supervision, direction, and training to staff, program managers and supervisors to ensure staff receive and complete all mandatory or assigned trainings., • Creates, maintains, and reports on key performance indicators specific to quality assurance and outcomes that are in accordance with company financial, clinical, and strategic initiatives as they relate to therapeutic residential services., • Participates in the referral and intake process to support the evaluation process, ensure appropriateness of referrals accepted, with a focus on continual evaluation and improvement of the milieu and staff training to best support individuals served., • Ensures that everyday activities run seamlessly through the development and implementation of policies, procedures, and systems., • Keeps abreast of local, state, and federal requirements around licensing and service provision. Ensures compliance with all company policies, contract requirements, accreditations, and county/state/federal regulations for all assigned programs., • Ensures programs and employees are prepared for internal and external surveys, audits, and certification/licensing reviews, • Facilitates coordination across all locations/areas of business to maintain quality and consistency in service delivery., • Maintains effective communication and a positive employee relation climate that encourages the sharing of information and the provision of feedback., • Ensures adequate infrastructure and allocation of resources to effectively support the day- to-day operations. Acts as a liaison for consistent communication and follow up with all locations/areas of business., • Participates in recruiting, interviewing, hiring, retention, discipline, and evaluation of assigned program staff., • Maintain partnerships and effective communication with all stakeholders., • Works in coordination with the Clinical Administrator, Clinical Director, and Operations Director of Treatment Residential to develop and implement innovative programming. Targets of programs may include health, nutrition, and community engagement of individuals; parent education, support, and outreach; community outreach and education; and integration of services across the organization., • Assists in developing and maintaining appropriate structure in the therapeutic residential homes, fostering a positive, team atmosphere using the agency’s 30 Fundamentals as a guideline., • Ensures timely completion of all program documentation, including service documentation, auditing and monitoring, timecards, and other required reports due within identified timeframes., • May perform delegated nursing tasks and/or procedures., • Work hours are flexible with program needs., • Adheres to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and/or accreditation entities, etc., • This job operates in a professional office environment as well as residential treatment programs. This role routinely uses standard office equipment such as computers, phones and photocopiers. Other Responsibilities - Other duties as assigned. Supervisory Duties This position is directly responsible for the supervision of personnel within the assigned residential treatment programs. Education, Skills, Experience and Requirements Required Qualifications: • High School Diploma or equivalent plus five or more year of experience in residential services for youth, • Must be able to communicate in English, including both spoken and in writing, • Two years of supervisory experience, • Must be able to lift, bend, push and pull up to 50 pounds, • Ability to obtain and maintain certification in and perform physical crisis management intervention as needed, • Ability to obtain and maintain certifications in First Aid and CPR - adult, child and infant; delegated nursing - Valid driver’s license and insurable driving record, if applicable, • Strong communication skills, strong interpersonal skills, • Excellent computer skills – including electronic health record, spreadsheets, and word processing tools – and ability to learn new programs expeditiously, • Must be detail oriented and have competent literacy and writing, documentation, communications and interpersonal abilities Preferred Qualifications: • Bachelor’s degree from an accredited college or university in Social Work, Psychology, Education or related field preferred, • Two years of experience in the behavioral health and/or intellectual developmental disability field Competencies and Attributes Personnel Management Composure Focus on Needs of Individuals Served Teamwork Orientation Ethical Conduct Detail Oriented Flexibility Personal Effectiveness/Credibility Physical Demands/% of time Use of office equipment (i.e. copier/scanner) <25% Verbal communication >75% Lifting and/or carrying up to 50lbs <25% Standing and/or walking 25-50% Use of electronics (i.e. computer, tablet) >75% Manual dexterity 25-50% Pushing and/or pulling <25% Maintain physical exertion up to 45 minutes 25-50% Handling and/or feeling 25-50% Near visual acuity >75% Bending <25% Hearing >75% Stooping, crouching, and/or crawling <25% Work Hours: This is a full-time position working at least 40 hours per week. Hours of work and days have flexibility, but are primarily Monday through Friday, should fall between 8:00 a.m. to 6:00 p.m. Given the nature of residential services, evening and weekend work may be required as job duties demand. Travel Requirements: Travel is regular throughout the central region during the business day, with some out-of-the-area and overnight travel expected on occasion.