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Job Description Rate: $16.90 per hour The Salvation Army is hiring for full-time Donation Attendant/Material Handler at our West Covina Store. Great opportunity to get a start or improve your customer service skills with donors while contributing to the success of our Adult Rehabilitation Program. For information on this position, please read below: ESSENTIAL JOB DUTIES: • Maintain and clean up the area in and around the Donation trailer/pod at the beginning and end of each shift., • Appear neatly and cleanly dressed in suitable clothing as per The Salvation Army dress code policy', • Courteously assist the donor in the receipt of donated items from the donor and provide receipt', • Maintain all reports and paperwork as instructed by Supervisor., • Separate and sort all donated material into the proper containers, and properly stack material as instructed by the Supervisor., • Assist TSA PA/Drivers with loading donations on to trucks as necessary., • Inform the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)., • Must secure and lock Donation trailer/pod at the end of each shift., • Must be have flexible availability for scheduling purposes., • Other duties and responsibilities as may be assigned QUALIFICATIONS: • High School graduate or equivalent, • Ability to communicate effectively with fellow employees and donors, • Ability to read and write and to understand and follow both written and verbal instructions PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects up to 75lbs. with or without assistance, • Ability to perform various repetitive motion tasks THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Description Make a difference where it matters most by providing life-changing, community-based care to our most vulnerable seniors. As part of our mission-driven interdisciplinary team, our Primary Care Physicians can build deeper, long-term relationships with fewer patients than in a traditional healthcare model, allowing you to see the impact of your care every day. Our value-based PACE program allows our Primary Care Physicians to provide truly comprehensive, holistic care, so you can focus on what really matters: your patients. We also care about our providers. That's why we offer: • Competitive compensation with quarterly bonus, • Generous time off - weekends off, 17 days PTO, 6 sick days, and 12 paid holidays, • Relocation assistance available, • CME reimbursement and malpractice/tail coverage, • Growth opportunities to become a medical director, • 401K savings + match, • Medical insurance coverage (Medical, Dental, Vision), • Regular hours of 8am-5pm, Monday through Friday, including home visits, • Rotating on-call schedule - a few nights or weekends per month, available by phone only Essential job duties include: • Perform comprehensive in-person assessments, leading and partnering with the interdisciplinary team (IDT) to develop a personalized care plan for each participant, • Coordinate discharge for acute, short-term, and long-term placement, • No hospital rounds – focus on comprehensive care, seeing an average of 8 patients a day Job requirements include: • Bilingual in Spanish & English is required, • Successful completion of a residency program accredited by the Accreditation Council for Graduate Medical Education, • Master's or doctorate Degree, • Board Certification preferred, • Active state physician license without restrictions, • State CDS certification and DEA registration, • Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred We are seeking Primary Care Physicians in Internal Medicine, Family Medicine, Emergency Medicine or Geriatrics. Must be eligible for enrollment to provide services to Medicare and Medi-Cal participants. Board certification preferred. If you're ready to join a healthcare team that values both its patients and its providers, we'd love to hear from you. Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications. Compensation Offering$275,246—$330,595 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com

Job Description PAY RATE: $16.90 PH JOB TITLE: SALES ASSOCIATE/MATERIAL HANDLER DEPARTMENT: RETAIL STATUS: PART - TIME IMMEDIATE SUPERVISOR: STORE MANAGER THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination. QUALIFICATIONS: • High School graduate or equivalent, • Must be able to operate POS/Cash Register, • Must pass background check, which will include Criminal History and Sex Offender Registry., • Ability to communicate effectively with management, fellow store employees, customers and donors. PHYSICAL REQUIREMENTS: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts., • Ability to operate a telephone, • Ability to lift up to 50 lbs., • Ability to perform various repetitive motion tasks ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Ensure Customer/Donor needs are met by greeting all Customers and Donors and giving prompt, courteous assistance., 2. Stock priced items ready to be merchandised on the sales floor in accordance with Salvation Army Standards., 3. Sort donations to be processed in accordance with Salvation Army Standards. Sales Associate Job Description 1. Assist in the maintenance of the store to keep it clean, neat and organized. Perform cleaning duties as assigned by Store Manager, Assistant Manager, Shift Supervisor and District Sales Manager. • Cleaning Windows, • Dusting, • Cashwrap Area, • Fitting Rooms, • Bathrooms, • Stockroom and Breakroom, • Sweeping and Mopping, • Donation Area, • Maintains assigned department within the store per TSA Merchandising Standards. 1. Follow all POS/Cash Register Policies in accordance with TSA Policies and Procedures., 2. Maintain safety standards and report any hazards/problems to the managers., 3. Follow all HR policies and procedures., 4. Attend required Monthly Store Meetings., 5. Follows all Dress Code Policy in accordance with the TSA Policies and Procedures., 6. Work schedules are determined by Management and employee must be flexible to ensure adequate store coverage at all times. Part-time associates may be scheduled to work any part-time shift including evenings, Saturdays, Sundays and holidays. 11. Receive, unload, and stock incoming inventory items accurately and efficiently. 12. Provide Quality Assurance by inspecting products for defects and damages. 1. Maintain and clean up the area in and around the donation trailer/pod at the beginning and end of each shift., 2. Courteously assist the donor in the removal of all donated items from the donor’s vehicle and provide receipt., 3. Separate and sort all donated material into the proper containers, and properly stack material as instructed by the Store Manager., 4. Perform other written or verbal duties as may be assigned by the Store Manager, Assistant Manager, Shift Supervisor and District Sales Manager and Command Administration.

Job Description Pay Rate $16.90 ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Covina thrift store donation location, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants. EMPLOYEE BENEFITS OFFERED • Opportunity for career growth, • Paid time off, • Employee Discounts, • Employee Referral Bonuses, • Monthly management incentive bonus, • Medical, Dental, and Vision, • Retirement Plan, • AFLAC, • Employee Assistance Program (EAP) As our enthusiastic and hardworking DONATION ATTENDANT, you will be responsible for (but not limited to): • Maintaining and cleaning up the area in and around the Donation trailer/pod at the beginning and end of each shift, • Assisting the donor in the receipt of donated items from the donor and provide receipt, • Maintaining all reports and paperwork as instructed by Supervisor, • Separating and sorting all donated material into the proper containers, and properly stack material as instructed by the Supervisor, • Assisting TSA PA/Drivers with loading donations on to trucks as necessary, • Informing the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.), • Securing and locking Donation trailer/pod at the end of each shift Qualifications to be considered for this position: • High School diploma/GED preferred, • Must pass background check, which will include Criminal History and Sex Offender Registry., • Ability to read and write and to understand and follow both written and verbal instructions, • Ability to communicate effectively with management, fellow store employees, customers, and donors. Physical Demands: • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis., • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts., • Ability to move product up to 75lbs., • Ability to perform various repetitive motion tasks., • Must be able to perform duties with or without reasonable accommodation Schedule Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

Build lasting customer relationships. Drive success. Make an impact. We're looking for a Customer Success Partner to join our growing Customer Experience team. In this customer-facing role, you'll serve as the primary point of contact for assigned accounts, ensuring customers achieve success while delivering exceptional service throughout the order-to-cash lifecycle. This position combines Customer Success, Account Management, Customer Service, Order Management, Sales Support, and Customer Experience responsibilities. You'll collaborate with Sales, Supply Chain, Marketing, and Operations to improve customer satisfaction, increase retention, and identify opportunities for account growth through proactive engagement, upselling, and cross-selling. If you're passionate about building relationships, solving complex customer issues, and delivering an outstanding customer experience in a fast-paced environment, we'd love to hear from you. • Serve as the primary Customer Success Partner and trusted advisor for a portfolio of business accounts., • Develop long-term customer relationships built on trust, responsiveness, and proactive communication., • Understand customer business goals and recommend solutions that maximize value., • Deliver personalized customer support while meeting established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)., • Increase customer satisfaction, customer loyalty, retention, and account growth., • Conduct regular customer check-ins and business reviews., • Monitor customer adoption, usage trends, purchasing behavior, and account health., • Identify churn risks and proactively implement customer success strategies., • Recommend improvements that enhance the customer journey and overall experience., • Act as the voice of the customer across internal departments., • Partner with Supply Chain, Sales, Marketing, and Operations to resolve customer concerns quickly., • Manage customer complaints and escalations with professionalism and urgency., • Perform root cause analysis and recommend process improvements to prevent recurring issues., • Ensure a seamless end-to-end customer experience., • Partner closely with Sales teams to support revenue objectives and customer retention., • Communicate customer challenges, purchasing trends, and business opportunities., • Identify upselling and cross-selling opportunities to expand customer accounts., • Serve as the primary resource for Sales regarding order processing, fulfillment, and distribution., • Participate in customer strategy meetings and continuous improvement initiatives., • Manage the complete order lifecycle from order entry through payment., • Process customer orders accurately and efficiently while maintaining compliance with company policies., • Communicate order updates including: Delivery changes, Late order notifications, Backorders, Quantity adjustments, Shipment updates., • Proactively provide: Proof of Delivery (POD), Advanced Shipping Notices (ASN), Invoices., • Monitor order-to-cash performance and ensure timely issue resolution., • Track customer success metrics, including: Customer Satisfaction (CSAT), Customer Retention, Customer Adoption, Product Usage, Churn Risk, Order Accuracy, SLA Performance., • Generate reports and communicate insights to leadership and customers., • Use data to drive informed business decisions and continuous improvement., • Participate in organizational change initiatives., • Recommend enhancements to customer processes, communication, and workflows., • Keep leadership informed of account status, customer feedback, risks, and growth opportunities., • Promote company values while maintaining compliance with all corporate policies, safety requirements, and ethical standards. Required Qualifications • Minimum 2+ years of experience in one or more of the following: Customer Success, Customer Experience, Customer Service, Client Services, Account Management, Order Management, Sales Support, Inside Sales., • Experience managing customer orders, complaints, and account issues., • Experience working with ERP systems such as SAP or similar enterprise platforms., • Proficiency with Microsoft Office 365, including Excel, Outlook, Teams, and PowerPoint., • Ability to work in a fast-paced, customer-focused environment., • Comfortable supporting customers across multiple time zones and holiday schedules., • Strong organizational skills with exceptional attention to detail. Preferred Qualifications • Bachelor's degree in Business, Communications, Supply Chain, Marketing, or a related field (preferred)., • Experience supporting B2B customers in a manufacturing, packaging, logistics, industrial, distribution, or supply chain environment., • Experience with CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems., • Knowledge of Order-to-Cash (O2C) processes. Core Competencies Customer Success • Customer Relationship Management (CRM), • Customer Retention, • Customer Engagement, • Customer Satisfaction (CSAT), • Customer Advocacy, • Customer Experience (CX) Communication & Collaboration • Excellent verbal and written communication, • Active listening, • Relationship building, • Stakeholder management, • Cross-functional collaboration, • Presentation skills Problem Solving & Analytics • Root Cause Analysis, • Critical Thinking, • Process Improvement, • Data Analysis, • KPI Reporting, • Decision Making Organization & Execution • Time Management, • Multi-tasking, • Prioritization, • Attention to Detail, • Adaptability, • Self-Management Technical Skills • SAP ERP, • ERP Systems, • Microsoft Office 365, • Excel, • Outlook, • Teams, • CRM Software, • Order Management Systems, • Reporting & Analytics Why Join Our Team? We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include: • 401(k), • 401(k) Company Match, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Disability Insurance, • Life Insurance, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Employee Discounts, • Paid Time Off (PTO), • Paid Parental Leave, • Paid Elder Care Benefits, • Tuition Reimbursement, • Professional Development Assistance, • Retirement Plan Keywords for ATS & AI Search Optimization Customer Success Partner Customer Success Specialist Customer Success Representative Customer Experience Representative Client Success Manager Account Manager Customer Service Representative Client Relationship Management Customer Retention Customer Satisfaction CSAT Customer Advocacy CRM SAP ERP Microsoft Office 365 Order Management Order-to-Cash (O2C) Sales Support Cross-Selling Upselling Supply Chain Manufacturing B2B Customer Service Client Services Account Management Business Analytics KPI Reporting Customer Engagement Root Cause Analysis Process Improvement Cross-Functional Collaboration SLA Management Complaint Resolution Customer Health Monitoring Morning Shift Jobs Customer Success Jobs Customer Experience Jobs Client Services Jobs

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